Anytime Fitness

Negative experience: It’s closed down permanently now. No advanced notice to clients.

Negative experience: Guys. Figure. It. Out. Why is your location listed as open 24/7, no warning, also listed proudly on your website as a location. Someone told me you might be closed, yet you have all the green lights to come in including when I go to your website to confirm. No email in my inbox even. I go all the way there and closed. Then I find out its been the case for days. HELLO, HOW HARD IS IT TO CLOSE YOUR BUSINESS ON GOOGLE? Sorry but you are getting torn apart for this, I like this gym but wasting everyone's life isn't cool

Fantastic experience: Amazing staff 10/10 gym.

Negative experience: Can't reach anyone to start a membership and no one on site to help or let you have access to get membership?

Fantastic experience: I really enjoy coming to this gym. The staff is friendly and it makes the atmosphere inviting. I never feel awkward asking questions as they’re always happy to help. The place is clean and it has all the equipment you need for a good workout. Not to mention the convenient location!

Negative experience: As others have said, the staff here is very arrogant and should not be working in customer service.

Fantastic experience: Clean and Brand new equipment!

Negative experience: This gym is way too crowded and has passive aggressive signs everywhere. Don’t come here unless you wish to be infantilized.

Negative experience: Only go because it's convenient. Every other aspect is lacking. Every other gym I've been to is better.

Fantastic experience: Nice little gym if you are an office worker downtown.

Positive experience: Decent gym space; there are showers but it would be much better if they had hair dryers (some if the other locations do), as someone with longer hair it's annoying to not be able to wash and dry my hair after working out.

Fantastic experience: This is my favorite place in Ottawa! The staff is so friendly!!! This gym has everything you need ☺️definitely recommend!

Fantastic experience: Great place to train 24hrs open but sadly no discount for seniors

Fantastic experience: Amazing staff, very clean, has exactly what I need, and the equipment is kept in great shape. What more could I want? Love this gym.

Fantastic experience: This is a great little gym! I’ve been working out at Anytime Fitness since March of 2022 and the experience has been wonderful. Approachable and wonderful staff who are always willing to help out, chat about lifting experiences, and support anyone’s progress in their own journeys. Super conveniently located, well lit, with a decent selection of anything you could want in a gym (minus perhaps some specific machines like a hack squat or stair master). All in all, a great gym, and an enjoyable experience every time I lift there.

Negative experience: Do not recommend for the following reasons 1. Way overpriced for the gym and services. GoodLife is much better value and environment 2. No adjustable benches, squat bar pads, spin machine, stair master.. lacking cardio options overall 3. Passive aggressive notes all over the gym. I suggest a different approach from management due to the overall negative environment 4. Very hot

Negative experience: I had been going to this gym 5 days a week since December 2022, never had any issues with anything there never had trouble with staff until this week when a staff member called Jennifer that i had never seen before came to me to tell me that i forgot to change my shoes while smiling and laughing very arrogantly. After my workout I went to talk to her and she basically said to me that if a customer is “arrogant” with her (which I wasn’t I was annoyed) she would match that energy and in her words “that is how it works”. I talked to a couple people I know went to this gym and said to me she had also been very arrogant to other members. The gym I workout at is very sacred to me so I decided to switch to good life because this gave me a wierd vibe. Having someone that works in “customer service” tell me that if a customer is arrogant they will “match that arrogance” is very unprofessional. In the industry i work in there would be no warning, she would be fired on the spot. Considering it cost almost 100$ a month, very disappointed.

Positive experience: Good gym, a tad on the small size. With how busy it gets you can be waiting for equipment for quite some time. Also wish they had a hack squat and maybe one or two more adjustable benches.

Positive experience: This gym has a lot of space but still feels undersupplied. No stair master either which sucks. Also...whats with all the very unfunny passive aggressive signs all over? Not the permenant signage but these signs from the office printer that say stuff like, would you wear your dirty boots in grandmas house? Do you need the unicorns to rerack your weights properly? Really dumb. Who ever puts these up, is dumb.

Negative experience: The gym is too small for a central location, avoid at all costs unless you are comfortable working out very late night or early morning

Positive experience: It gets pretty cramped as people start to fill in, not the greatest selection but it's sufficient. The price for membership is expensive for the services rendered around $70+tax per month.

Positive experience: Pricing in terms of amenities is fair; otherwise the 24 hour service is spectacular.

Fantastic experience: I am only giving five stars because of the location and the staff. It's so close to my home, and the staff was helpful and friendly. But I can't join a gym, and they don't have lockers, they don't have a shoe rack. They only have three showers. The place was full of people in such a small space. So, if I need to work out, I must wait for other people to finish then I can work out.

Fantastic experience: Great staff, small gym but it’s kept clean and tidy. All equipment needed for a workout.

Negative experience: What is the point of paying a membership when basic amenities are not available here? At this location there is no working AC, no working wifi and also I think I saw a cockroach in the bathroom. Never going back here and I do not recommend this location to anyone.

Positive experience: Got a membership a few months ago, and go 2-4 times a week. It's a bit small, and frequently busy (especially if you have a typical 9-5 schedule) but has all the equipment I need and I've never had any issues with the staff.

Fantastic experience: I joined Anytime Fitness 2 months ago it suits what I need: Access to the gym at anytime, new and updated cardio equipment and a good range of weights and other equipment. Central and close to transit, it is convenient for me to get en route to and from work. The guy who signed me up, I think Marcus who is the new manager there, was friendly and very helpful, explaining my options not just for membership, but also answered any questions I had about certain equipment and exercises. I was a member of another gym and I felt a lot of pressure from the sales guy and completely opposite experience here with Marcus. I only met two other staff members and they are congenial as well. I appreciate the rule Anytime Fitness has about shoes and the cleanliness of the gym which makes working out there comfortable. The gym is amazing and so glad I found it!

Fantastic experience: One of the best gyms I’ve ever been to! Super clean and very helpful staff!

Negative experience: Terrible staff plus the whole hallway smells like se men. Edit: confirmation that this is definitely for the Anytime Fitness kent street location with the very rude staff.

Negative experience: Terrible gym. So so glad I finally got out of the 6 month contract. No AC, bare bare minimum of a gym (take in, it’s approx 32$ bi-weekly!!). The staff is rude except for one guy called Mike or something, the rest are awful. There is a hugeeee bug and insect problem in this gym especially by the door. As I train, I conveniently get bit by mosquitos, and God knows what other kinds of tropical rainforest damn insects I seen in there. Just drive 4 more mins and you’ll find a much better gym than this….

Fantastic experience: OMG GREAT GYM! Started during the pandemic and honestly, it’s great! The staff is also pretty amazing!

Negative experience: Why the hell isn’t there AC? We are charged about $30 biweekly. It’s so stuffy in here, especially due to lack of space. This is UNSAFE in the summertime, especially with Covid. You’d think they’d take precautions here. Gross.

Fantastic experience: This is the best location to work out at PERIOD. Staff is amazing, always a nice great every time, not too big and very convenient spot!

Negative experience: Manager lowkey rude lol

Negative experience: Worst location ever

Negative experience: If I could give them 0 stars, I would. Terrible customer service, terrible environment and rude manager ( I believe is name is DJ or something like that) HE DOES NOT EVEN PROVIDE HIS NAME ON THE EMAIL OR VIA PHONE. Staff is extremely neglective and disrespectful of their customers. Also, new customers, ATTENTION. Once you locked in the contract - THERE IS NO WAY OUT. They have this obstacle of not letting you go and keep charging your card even when the gym is closed. Definitely moving to Goodlife Fitness as their contract and rules is way easier than Anytime and the gym has more equipment. Awful. Ignorant. Disgusted ...

Positive experience: The smallest and least kept up of the Anytime gyms I've been to. It's disappointing that this is the only one in centretown/downtown.

Fantastic experience: Nice gym, a bit small but being part of a larger chain somewhat makes up for it. My only real wish was for another power rack, and the two they have there are always in use during more busy hours.

Positive experience: Nice gym. Clean. A bit small.

Negative experience: Very disappointed. Took over someones membership and excluded the month to month auto renew option. They went ahead and applied it anyways I learned later, at a higher price and with additional fees. I tried to cancel asap only to learn that they have set up this impossible obstacle course to cancelling your membership. They have no e-mail, no number you can call.. They outsource their billing questions phone number to another company so they can both point the finger at each other... This is a legit scam company...

Positive experience: It gets three stars because of the size. It is on the small size, but has all the equipment needed for a good workout.

Fantastic experience: Convenient location. Friendly staff.

Positive experience: Excellent location, I like being able to walk here from my downtown apartment. Unfortunately, the membership rates (~$50-60/mth) reflect the cost of having an expensive downtown location and leaves little left over for gym upgrades. It's a small gym with limited equipment. Doesn't even have kettle bells. Treadmills don't have speed interval training programs. No stairmaster. All other Anytime Fitness gyms I've been to have had more equipment. The good news is your membership lets you access any Anytime fitness gym which is great for me since I travel a lot. Edit Nov 2020: They have kettle bells now.

Positive experience: This is a place that exists. This is the bare minimum of what you can have and call a place a gym. The staff was very, just, weird. It’s like they had never seen see people come into their gym before. Thankfully we were stopping by for a week. I couldn’t imagine trying to get any sort of motivation/ gains in this facility. It was small. I have been in hotel gyms larger than this. Seriously crazy small. I could image more that 10 people working out in this place at once. If you want to check some place out, look at 613lifts. That place was legit if your serious about working out.

Negative experience: I've been working out here for a while and would never do so if the gym was close to me. The manager is extremely rude and needs a few lessons in treating his customers with respect. Unsurprisingly I am not the only one here to share this review. Will definitely share my experience with anyone who asks.

Negative experience: Was a good gym, but when signing up a while ago I explicitly remember signing up for 7 months and not indefinitely and have been receiving bills since then.

Fantastic experience: perfect place

Positive experience: It's small but has everything you need. Always clean and tidy when I go. No complaints. If others complain they should go to a larger location or check for times when it's not busy first online. Their peak times are posted if you Google it.

Positive experience: Really good location and machines. Could be cleaner though. The bathrooms are always soaking wet because people don’t dry themselves in the shower (did your parents not teach you this?) and the new addition with carpet smells like feet because I assume it just captures all the sweat from everyone. Hope they shampoo it regularly. They advertise free wifi but block the port for apps like Spotify so you have to use data. Another thing is the size. It’s small, but not necessarily cramped. However I’ve frequently seen 3-4 employees doing workouts during peak hours. I don’t get that, it’s small enough as it is, why are the employees contributing to the congestion? If they can fix these somewhat simple issues I’m sure the reviews will improve.

Negative experience: Definitely the worst Anytime location in Ottawa. It is rarely clean, there is no TRX, no lockers, it is poorly laid out, and is overall poorly maintained.

Positive experience: I like going there but it gets busy very fast and not enough washrooms for a central downtown busy location.

Fantastic experience: Kinda small but you can find the necessary machines ,it s clean and nice .

Negative experience: The male trainer at the gym is not professional at all and very rude. Not very great at making customers feel welcome or comfortable using the services. If the location was not close to my place, I would never use it. It’s a pity because Anytime fitness it great and I had great service - friendly and helpful from the Rideau location. Too bad the standard is not followed everywhere else.

Positive experience: Very clean and nicely equiped gym. Price is average.

Positive experience: It has most of the machines you'd be looking for, but it's really tiny. Barely 2-3 benches, and they're always taken. Try to go in less busy hours. Friendly staff. Nowhere to put your stuff when the gym is packed. Did I mention how absolutely minuscule the gym is?

Fantastic experience: Clean and always bright and light up for your service.

Negative experience: pushy... Not clean... Staff/owner seems hardly friendly. it is sad because I love Anytime Fitness, just not this particular location. I'm disappointed and will ensure I share my views with all who ask.

Negative experience: Awful gym with awful staff. The lazy fellow is only interested in helping people who are already fit. If you're in great shape, this is the place for you. If you're looking to try a gym and get in shape, avoid at all costs.

Fantastic experience: Safe, clean, and friendly. Can't recommend this place enough!

Positive experience: This gym is spacious but the attitude of the people is pretty mellow. I prefer a gym atmosphere that is more dedicated to getting in shape. This gym seemed a bit lazy. The manager didn't even great us when we walked by him.

Fantastic experience: Great staff. Not very busy most of the time. Only down side is its pretty small not as much equipment as others would have.

Positive experience: Good gym. Only 3 unisex change rooms.

Fantastic experience: Great gym located in the downtown core. One of the perks of the membership is that I can go to any other anytime fitness. The trainers are nice and always willing to help out if you need advice. I highly recommend this gym!

Fantastic experience: One of the best Anytime Fitness locations in Ottawa. It's very empty most of the time and I never have to wait for a squat rack

Fantastic experience: Open 24 hours ☺☺☺

Fantastic experience: Great staff and great gym that's easily accessible right downtown. Updated equipment and well taken care of. Don't look any further if you're looking for a gym that is you-first

Fantastic experience: Great small sized gym. Always clean and tidy. Calm, respectful atmosphere especially compared to good life or university fitness centres. Almost don't want to recommend it to people so I can have it all to myself.

Fantastic experience: Great location. If you go during staffed hours, Ashley is great to chat with. Knowledgeable and motivating