Sturgeon Valley Athletic Club

Negative experience: Been a member here for many years and have recently watched this place go from bad to worse. The amount of people who have joined here is insane. The gym floor is not big at all and they have crammed all the equipment together, where it’s almost touching, to accommodate all these people. When will the owner stop and consider member satisfaction over greed? Your gym and parking lot are not set up to handle all the people you seem to want here. Doubt I’ll be staying much longer.

Fantastic experience: This is a great place to exercise. Good equipment, great staff, lots of classes if you are into that too.

Fantastic experience: Best gym in St. Albert

Negative experience: I was looking to try their Pilates 101 class with a friend and I should preface that I’m not a member of this gym nor have I been here before. My friend was told that I would need to call to do the first booking to sign a waiver. So I called (Aug 27) and explained that I would like to sign up for Pilates 101 as it’s my first time at SVAC and provided them with a specific date (Sep 7) of the class I would like to join. I was told I would receive an email confirmation. When I checked my inbox shortly after, I received an email for a membership confirmation charging me $99. I then called again and spoke to the same person explaining again that I only wanted to do the Pilates 101 class and not interested in a membership at this time. She said she resolved the issue. Today, I showed up for the class with my friend. My friend arrived first and explained to the person at the front desk that we were both here for the Pilates class. My friend checked in first and I then gave my name and was charged $20 for what I thought was for the Pilates class. As we’re about to go through the gate, the person at the front desk asks me “are you here for the Pilates class too?” In which I responded “yes” and I pondered to myself “isnt that why you checked me in and I paid?” The person at the front desk said that she didn’t see my name on the class list and that it was already full. I then proceeded to explain the above scenario of me calling in to register and for the confusion I encountered. She apologized and offered that I could use the gym or take another class. I explained that I live across the city, arranged for childcare as I have a baby and toddler at home, and that I set aside this day and time weeks in advance so my friend and I could attend together therefore was not interested in doing any of the above she offered. I requested for my money back but she was not able to get ahold of the manager and that she didn’t have authorization to give refunds. Frankly, with all the miscommunication I’m not interested in coming back even if I did live a reasonable distance from this location. I left my name with the front desk person for her manager to contact me. Unfortunate that I wasted my time but at the very least would appreciate a refund. Update: I was contacted by Danielle at SVAC who was very apologetic for what had happened. She immediately offered to refund the amount I spent for the class as well as offering a complimentary 1 month pass to the facility. I appreciate the efforts she went through to ensure the situation was remedied

Negative experience: It was paid for 2 months of membership. The first payment is July 8, the second is August 8. On August 9, I called to cancel the membership. Canceled. At the same time, they canceled my opportunity to visit club until September 8 . Although the payment was made!! and before September 8, I have the right to use the club

Fantastic experience: Excellent place for training and atmosphere.

Fantastic experience: Great juices and wraps- nutritious, filling and delicious - what more could you want!

Fantastic experience: Great gym. Great and professional instructors. Equipment is well maintained and the facility is very clean. Highly recommend.

Fantastic experience: I have been a member of SVAC for 9 Years and this club is incredible! Always so welcoming and the facility is so clean! I love the new Yoga studio and the expansion of the gym floor. Thank you to the staff for always being so friendly and amazing!

Fantastic experience: Clean, friendly staff, great classes, equipment and amenities. I’m glad I joined!

Fantastic experience: With Ryan's guidance,accountability and encouragement over the last 4 months I have achieved my summer fitness goals of shedding 30 lbs while losing 17inches. Utilizing weekly fitness sessions with Ryan and regular body scans to calculate appropriate calorie intake and track progress. A great formula to keep the momentum going and encouraging me to show up every week. Thanks Ryan

Fantastic experience: Fantastic gym … amazing staff… super friendly.. very clean facility with well maintained equipment. Instructors are all very qualified and actually care. The staff and instructors Bonnie, Danielle, Kathy, Dot, Fiona just to name a few…. Super friendly and treat members like family.

Fantastic experience: Love, love, love it here! The classes are amazing, the instructors are fun and motivational, and the gym community is so friendly and supportive. Joining SVAC was the best decision I made in 2023!

Fantastic experience: Amazing gym. Extremely clean, feels very family-run, great array of classes - you`ll never be bored. new equipment, knowledgeable and super friendly staff.

Fantastic experience: Such a truly unique and welcoming experience each and every time you walk through the front door. Amazing, encouraging instructors and a phenomenal choice of classes for every fitness level.

Fantastic experience: SVAC is top notch! I've been an avid gym go-er for my entire teenage & adult life & have never considered any of the locations I went to as a community. SVAC is a community that thrives on the common love of physical activity.

Fantastic experience: I’ve been going to SVAC for just over a month and it’s honestly the best gym I’ve ever been to. The price point is unbelievably low when you look at all the options available to you at the facility. I’m a big fan of group fitness and every class I’ve been to has kicked my butt in the best way possible. Front desk staff are amazing and so is the gym manager. It’s a gym that truly cares about their members which is so rare to see these days.

Fantastic experience: As an outsider of St Albert, I am so happy I stumbled on this fitness gem! What an incredible facility and I mean far beyond the equipment. The environment is so welcoming from the amazing front desk team to the instructors and to the other members. As an early riser I am grateful for the morning class options and that I can book in easily with their SVAC APP There is a variety of classes to select from - Big Fan of Conrad, Tracy and Jordi’s classes and always feel encouraged from other instructors. This is an excellent crew of people who are all focused on the health and wellness for everyone. LOVE IT HERE. Absolutely worth the 40min drive 5x a week!

Fantastic experience: Amazing people and great facility, you won’t find a cleaner gym anywhere. They are always working on improving classes and equipment, very community based gym and everyone feels welcomed.

Fantastic experience: Amazing gym! They have everything you could ever want from equipment to classes and are always expanding. Highly recommend this gym.

Fantastic experience: Such a great atmosphere!! Right from when you walk in and are greeted by the friendly front staff. To the selection of classes and knowledgeable instructors! Thanks SVAC for making our early morning workouts fun and having such a awesome facility!!

Fantastic experience: SVAC is an excellent facility with excellent staff/instructors! First class gym with plenty of class options and great App to book classes. Many customers have been at the gym for many years.

Fantastic experience: Best gym I've ever been to! Top tier equipment, lovely staff, super well maintained, never over crowded, and great gym etiquette from most people. The complimentary coffee and hair gel is a bonus too.

Fantastic experience: I have been coming here for years. Great staff, great equipment, and the gym is kept very clean.

Fantastic experience: Juan Nel was my trainer for six months and he knows when to push you beyond limits. I gained tremendous strength working with him. He is very knowledgeable with workouts as well as nutrition. He will get you the results you are looking for.

Fantastic experience: Juan is an exceptional trainer! I told him what my goals were and he ensured I reached them.

Fantastic experience: Training with Juan Nel has been a game changer. His extensive knowledge in strength/stamina/flexibility training and a background in kinesiology ensures I get amazing results that don’t aggravate past injuries. Best of all, every workout is different to keep training fresh.

Fantastic experience: Juan Nel was my trainer for almost a year. Lost more than 50 pounds fat while maintaining my muscle mass around 200 lbs. Knew just how much to push me. Friendly and very experienced and knowledgeable, follow his instructions and you WILL see results.

Fantastic experience: Juan Nel is probably one of the best trainers I’ve ever had. Knows how to work with my injuries, and push my limits the right way. Will never trust anyone else.

Fantastic experience: Great equipment, staff. Convenient location.

Fantastic experience: The best part of the gym is the equipment. It's well maintained and always clean. The shoe racks need work though and they need more 45# weights. My favorite part is the turnips they give before the main workout, hamburger food.

Fantastic experience: Great gym. New equipment, friendly staff, clean, inspiring environment.

Fantastic experience: Friendly staff and great variety of classes! I love the warm community and social atmosphere.

Fantastic experience: Invited to the annual 'Christmas' dinner by friends at the SVAC. Great meal. Impressed with the facility and enjoyed meeting a few staff and members.

Fantastic experience: I love this club: the instructors, the classes, the cleanliness, and the price

Fantastic experience: quite possibly the most relaxed and user friendly facility I've been in. members, staff, personal trainers make SVAC have that where everyone knows your name feeling. so many option, but easiest place to get that quick (or long) workout in...

Fantastic experience: This club is first rate in all aspects; including an amazing calibre of class instructors, huge variety of classes, openness to feedback from members, and a top-notch facility! There is also a wonderful supportive community of members from all generations that adds to the experience! Highly recommend SVAC if you are looking to be inspired and motivated on your wellness journey!

Fantastic experience: My favourite gym of all time! There are so many options for classes to constantly keep you interested and push yourself, with amazing instructors and facilities. Also love that in addition to the classes you get access to the gym for a quick run or stairs before/after your class. 10/10 could not recommend enough!

Fantastic experience: Love it there and the staff is amazing

Fantastic experience: Nice facility.

Fantastic experience: This place is the best. Good equipment, phenomenal staff.

Fantastic experience: Owners and staff have gone above and beyond trying to keep their facility open during Covid. Creating a personal outdoor workout space, outdoor classe space, and an outdoor PT area to ensure all Covid Guidelines are followed shows their commitment to their members. Imagine having to move all of that equipment outside every morning, and inside every night...

Fantastic experience: Beautiful facility with pristine equipment. Very friendly staff and the membership has tons of classes to offer.

Positive experience: I love the classes here and the membership is a good price for the great variety of classes. The manager Danielle resolved my complaint from Saturday May 22nd.I am happy how she resolved it but can’t get my time back on Saturday.

Fantastic experience: Glad to have a gym outside. A very FUN environment. Easy access to equipment if not available outside. Heck I'll even volunteer if that is allowed

Fantastic experience: I started going to this facility in 2016, then left for a while. The facility feels like a second home, it is modern, clean and has excellent customer service. I highly recommend this facility over any of the franchise clubs.

Fantastic experience: Super covid safe! Knowledgable instructors. A gym for all

Fantastic experience: After 20+ years at various gyms in the Edmonton area, I can honestly say SVAC is one of the best! Everyone is so friendly and welcoming - it's a great environment for you to achieve your fitness goals. The gym is outfitted with new equipment and technology, and they're meeting and exceeding health and safety protocols due to Covid-19. All the group classes are awesome, especially Tracy's. I have followed her from other clubs because she is a great trainer and motivator, she challenges you to work hard, and she is obviously very passionate about health and fitness. Once you experience SVAC, you won't want to go anywhere else!

Fantastic experience: The cleanliness is top notch. Tracy is one of the very best instructors you’ll ever meet. She’s motivating, provides modifications if you need, knowledgable and goes above and beyond every class. You’ll leave sweating and feeling your very best. I’ve had to switch to doing her workouts online because SVAC got rid of playcare but they’re equally incredible.

Fantastic experience: Really enjoyed the experience, a real fully equipped gym, that was clean, and had new equipment

Fantastic experience: Really nice equipment. It was very quiet and staff was very dedicated to proper cleaning of equipment. A place to fill water bottles with cold water would be a bonus!

Fantastic experience: Super clean! New equipment with lots of space between them.

Fantastic experience: I cannot speak highly enough about the quality of this gym. I have been a member of various gyms and clubs in the Edmonton area and this is by far the best experience I have had. The classes are amazing and for one reasonable price you get unlimited access to spin, yoga, circuit training, HIIT, barre, Pilates ... the list goes on and on. It would cost me double what I pay to have a month unlimited of ONE of those options. With this club, I have them all plus access to a gym with modern equipment, towels, and a nice change room. The staff are so friendly and there is a cute lounge area to grab a free beverage after working out. I never write reviews, but have been attending this gym for two months now and am so impressed that I felt I had to go online and give a positive review. You will not regret giving this place a try!

Fantastic experience: Great gym. Lots of options in classes or just do your own thing. Real family oriented.

Fantastic experience: Great club. Very friendly and helpful staff. Always an enjoyable atmosphere that makes you want to keep going back.

Fantastic experience: Hands down the best gym in the Edmonton area. Staff is incredibly friendly and helpful. Group classes are fantastic and the gym is never crowded.

Fantastic experience: Great gym!

Fantastic experience: Really wonderful birthday party we attended. My 1yr old has a lot of fun. They have a big play area with 2 climbing structures and very wide range of toys. The staff was wonderful, friendly and good with kids. Everything was very impressive. I like the layout: windows over looking play area from lounge & workout areas. It would be great to try the gym&spa while my son enjoyed the playcare section.

Fantastic experience: Absolutely love working out here. They recently have renovated and have all new equipment. I train with Chelsea and have made so much progress with her. All the staff is wonderful.

Fantastic experience: Very much enjoying this facility. My 5yr old loves playcare so much he's never ready to leave when I'm done my workout!!!

Fantastic experience: Such an amazing place that really gets being a parent. It's super accommodating for mom and I love that. I love the playcare area and the staff are friendly. Thank you for great service.

Fantastic experience: Nice clean place , they have a nice playground . I wanted to have my sons birthday, but they were booked up , I am going to try for next year .

Fantastic experience: Great place with great equipment and amazing trainers... Chelsea von grat!!

Fantastic experience: They have indoor playplace, can host birthday with staff attented. Nice sitting area for coffee

Fantastic experience: Friendly staff and members! It's like a family. Excellent trainers and fun classes. We love wine night and don't miss gin and spin! Gym equipment is well maintained as is the rest of the gym.

Positive experience: Great lounge and playcare. Gym is well equipped. Faculty has towel service and saunas. Membership price is high but worth it. Only downside is only a few classes offered, mostly strength training focused or spinning and reservations must be Made as they full up fast typically

Fantastic experience: Great way to start your day

Fantastic experience: Excellent facility. Great classes and instructors

Positive experience: Good place for spinning class and they got a towel service!

Fantastic experience: Still a great gym after over 20 years of attending! So many different classes and gym floor machines! Most are fairly new high quality equipment! Great staff, personal trainers, and class instructor's! Join this gym, you won't regret it!

Fantastic experience: We've been members for 15+ yrs. Great gym, staff are awesome!

Fantastic experience: my experience of you club together with the hospitality can not be described in words! simply, I am exited! I hope to see you very soon. thanks again ...

Fantastic experience: Very happy with the variety of classes available at no extra cost. Excellent instructors and staff that make you feel welcome and are very approachable and supportive.

Fantastic experience: Best gym in St. A

Fantastic experience: As a retired personal trainer I appreciate a well run club with a friendly and helpful staff. It makes me feel right at home. The equipment is great and the facility is neat and tidy.

Fantastic experience: It's a pleasure to exercise at this gym. The staff are friendly and helpful. The equipment is in excellent condition and they have a lot of equipment. The gym is always clean. There is a massage chair and a sauna in the ladies change room. Both are a pleasure. There is a dining area which provides free tea or coffee. A variety of food is available for purchase. I'd recommend this gym to anyone who wants a great workout and who likes to feel pampered.

Fantastic experience: I have been a member of SVA club for many years. I have contemplated joining other cheaper clubs and have tried them out a couple of times. What keeps me here is the very comfortable social feeling here. We all kind of know each other here. After our workout we can meet for coffee and solve life's problems and do sudoku and crosswords in the local papers provided by the club.The classes included in our membership are excellent. I am not one to go on machines alone and I enjoy the camaraderie of the classes. Our instructors are excellent,

Fantastic experience: I am continually impressed by the staff of the club. They are very friendly and make each visit to the club pleasurable. The membership is personable and usually quick to offer words of encouragement. A great facility.

Fantastic experience: I recently had the opportunity to follow a workout routine courtesy of Josh Hauptman, one of the SVAC trainers. I feel that he did a great job of putting together a simple, easy to follow start-out program for me. He offered to meet periodically with me to modify the program and review my progress, something that I said would be of value to me as I would not be using a personal trainer as a workout partner. I appreciated the way that Josh listened to my situation and suggested ways to make it a "win - win" arrangement for us both. Josh made it easy for a retired teacher, one used to giving direction and suggestions, to become the student and get his questions answered.

Fantastic experience: I find the SVA a wonderful place to work out. Equipment is in great condition, staff are super friendly. It is a comfortable place for me to exercise (being that I am NOT an athlete or even particularly athletically inclined)

Fantastic experience: This is always a friendly place, with lots of different work out machines, as well as free weights and weight machines. A clean, airy and open work out environment, with a nice lounge area to relax in after the workout and chat to friends and fellow club members. Steam room in the men's change room is also a great way to relax.

Fantastic experience: Great equipment, friendly staff who make you feel like you're coming home every time you walk in the door. Love the fact I can do an 5:45 AM workout, grab a coffee from the cafe on-site, and the get ready for the day.

Positive experience: I've been going to SVAC for a number of years now and I'm pleased that I have. When I enter the gym I'm greeted by name and with a warm welcome. When I'm done my workout I'm always asked how it was. It makes me want to stick to my routine! Not something I've ever experienced from going to one of the larger gyms that are part of a chain. Keep up the good work, SVAC!

Positive experience: I like the fact of a smaller atmosphere, as you get to know a lot of people, Staff is friendly even know your name and are helpful with anything you need. Also I like have the towel service with all the other amenities that are provided in the club, like the coffee and snacks.

Fantastic experience: Exemplary child care first drew us to Sturgeon Valley Athletic Club. I remain a member today because of the fabulous staff, clean environment and proximity to home. Towel service, shampoo and other creams and lotions are also greatly appreciated. Excellent place to get your heart rate going.

Fantastic experience: This is a great facility . My wife and I enjoy the friendly staff and atmosphere . The daily programs offered by qualified staff are beneficial and helpful for the body and mind. After a work out , the lounge is a great place to have a coffee , tea etc , and visit with other members.

Positive experience: I have been going for about a month and a half now. Friendly approachable staff every time I have been through the doors. Gym is always clean with no shortage of machines or floor space to train. I have also just introduced my 2 little ones to the child care play place. I was hesitant but got the warm fuzzy feeling leaving my kids in their hands. Overall its been great so far and I look forward to training instead of making excuses not to.

Fantastic experience: My wife and I have been a member of SVAC for over 14 years and the club continues to meet our fitness needs and more! Fantastic facility, friendly staff (who know your name!), great classes and incredible instructors like Kathy G. and Kerri B. We love all the special touches like the towel service, member's lounge and access to state of the art technologies like the BodPod. The heart rate monitor system in the club is awesome! It is encouraging to see continued improvements and renovations to the club..something is always changing for the better. It is St. Albert's finest gym. Highly recommended.

Fantastic experience: Fantastic facility. They do everything well. Staff are knowledgeable, welcoming and super helpful. I've had memberships at YMCA Plus, City of Edmonton Facilities, World Health Clubs, and the Riverbend Athletic Club. SVAC is my favourite place by far. The extras are amazing: Health and Fitness assessments, three different studios, massage, member lounge, playcare, and I'm sure other things I don't know about. If you're serious about your health, this is the place to go.

Positive experience: I have been a member for over 15 years now. I always find new equipment for trying new exercises. This has kept my workouts interesting for all those years. Now I have started attending spin classes over the winter to bring some variety into my cardio workouts. Great people, great place!

Fantastic experience: Fantastic gym equipment... Great staff... Wonderful amenities... But the absolute best is the Play Care for my children. I can have a two hour workout and the kids still don't want to leave. If you have kids, I highly recommend this gym!

Fantastic experience: what an experience it is working out at SVAC service with a smile, staff is great, the environment is clean and very friendly members right from the time you enter you get treated like gold kudos way to go s