Orangetheory Fitness

Negative experience: AN ABSOLUTE SCAM. I am very disappointed and to be honest, disturbed with the situation I have gone through with this gym. As someone who was trying to integrate into a community and hopefully find a new gym to join, the following series of events has completely scared me off and made me extremely uncomfortable to ever return. I came to Orange Theory for the very first time on October 25th 2024. I had never been before and having just moved to the area, living only 5 minutes from the studio, I thought, why not give it a try. Monday, Oct 28th 2024 at 1:20pm, I received a text message saying "Hi Jaclyn, this is Victoria from OTF Lakeshore. We just wanted to check to see if you were still interested in joining under the $99 promo for the first month before this promotion expires." I came back again on Oct 30th 2024 and brought my friend Kyle Badham. I paid for a single class pass and Kyle used the free class. At the end of the workout the girl at the front desk asked how I enjoyed it. I said I liked it but had changed my mind in terms of wanting to get a membership because I was having surgery on Oct 31st 2024. She insisted I take advantage of the promo they had going on that was going to end Nov 1st 2024. She said "you should get our 99$ first month unlimited, it ends on Nov 1st 2024, you can postpone the start date of this promotional month membership until you are healed and able to workout again." Kyle was right beside me and heard the whole conversation as she was asking him to get it as well. We were BOTH under the impression I was agreeing to (1) month at 99$ + the expense for the heart monitor device and tax. I was charged that day, which is fine, even though I hadn't even started the membership. Dec 9th 2024, I finally was cleared to workout and returned for my first class on my 99$ unlimited membership. I did that ONE class on December 9th and on December 17th, I was sent a text saying, "Good morning Jaclyn, OTF lakeshore. Your payment for your membership didn't go through, please update on app with a new payment or you can call the studio so there is no interruption with your membership, thank you!" I was extremely confused why I would be charged ANY money, 8 days after starting a monthly membership I already paid for on October 30th 2024. Then after conversing with someone named Julie via text, I came to find out I was allegedly misled, misinformed and honestly, tricked, into signing up for a monthly premium or whatever membership of some sort Firstly, when I signed this document on October 30th, I was not in the best mind frame, as I was getting a major surgery the next day. Secondly, I felt heckled and pressured via text, phone calls and in-person to "take advantage of this special promotion ending the following day and promised I could postpone the use of it and what an amazing offer it is, blah blah." Thirdly, I would never agree to committing to anything beyond a month, at a new facility, after only having gone to TWO CLASSES. How could anybody know if they would want to continue doing a specific type of workout or stay at a gym. Two classes is not enough to gauge whether you like the environment, the staff, the coaches, the other membership goers, the workout itself, etc! So to find out today, I'm now allegedly held to a THREE MONTH COMMITMENT at orange theory is absurd and wrong. After the conversation with Julie today, her lack of empathy, professionalism, sending me an eligible contract and not understanding where I was coming from whatsoever, just repetitively stating I was going to be held to 2 more months of 219$ + tax payments, 3 months, if I didn't cancel my membership today, that I had no idea about, I do not wish to return to OrangeTheory.

Negative experience: When you want to end your membership, they won’t answer your calls or call you back even though I left voicemails. Also they will charge for an additional month if you want to cancel your membership. Disappointing.

Fantastic experience: The staff and coaches are experienced and supportive and the atmosphere is warm and friendly. This location has amazing members and very approachable staff. Highly recommend!

Fantastic experience: Orange Theory Fitness is the best 1-hour workout ever! I’ve been a member for 8 1/2 years now, and no other gym or other fitness facility has held my attention for this long. The workouts are fast-paced so the hour goes by quickly. You don’t need to think or plan your routine because the coaches are there to guide you every step of the way. And speaking of the coaches and staff at OTF Port Credit, they are all positive, enthusiastic, and supportive, wanting to make sure everyone gets the best workout possible. The community at OTF Port Credit is welcoming and as a result it never feels like going for a workout is a chore. The benefits I’ve received are obvious both from a physical and emotional standpoint. I always feel great after an OTF class! I would encourage anyone considering joining a fitness facility to check out OTF. Sign up for a free class and see for yourself. You won’t be sorry!

Fantastic experience: Love this gym! Great workout routines and amazing coaches!

Fantastic experience: Amazing staff and coaches!!

Fantastic experience: Thanks to a good friend of mine, I was introduced to Orange theory Port Credit in early January 2024. Let me tell you that this is no ordinary gym or even your typical Orange theory fitness location It’s a community with coaches that are all so amazing. They care and have the energy and passion for their members. I have been able to achieve my goals in such a short time and I have made some really great friends along the way. Easy for others to say it’s great but until you witness for yourself, there’s just no words to describe. My suggestion is to check out for yourself and I would recommend this location to anyone.

Fantastic experience: Love this location, the coaches, and the staff! Always great music and attentive approach to everyone.

Fantastic experience: I fell in love with OTF from the get go. It’s the best one hour workout. Aside from HIIT, they’ve added Strength 50, if you want to lift more or the Tread 50, if you’re looking to improve your running skills. The Coaches at OTF Port Credit are second to none. They keep you motivated and they’ll remind you that you are so much stronger than what you give yourself credit for! They instil the “I CAN” mindset in you. The front desk staff are incredible! Orangetheory made me fall in love with working out. I highly recommend it!

Fantastic experience: Enjoy working alongside the studio teammates! The members at this location are so phenomenal and welcoming to newer members joining. They kill it everyday in their classes, chasing their splat points & I couldn’t feel happier for them:)!

Fantastic experience: Great classes! and community

Fantastic experience: Orangetheory Fitness has been a game-changer for me. I started as a member and fell in love with the workouts and the community, which inspired me to become a coach at OTF Port Credit. The energy in every class is contagious, and I’ve seen firsthand how the heart-rate based training pushes everyone to do their best. The support from both the coaches and the members creates such a positive environment where you truly feel like part of a family. It’s more than just a workout—it’s a place where you can challenge yourself, grow, and have fun at the same time. "At OTF Port Credit, we push past limits together and unlock our true potential.”

Fantastic experience: Great workouts, studio and coaches. I love the format and the classes as it keeps me motivated and challenged. Special thanks to the great coaches JT, Alvin, Flo, Dom, Joyce, Nicki and the staff Alicia and Paulina.

Fantastic experience: we have been addicted to OTF since day 1!! Every workout is different, the coaches are amazing, knowledgeable and friendly. No one judges anybody and we all push and support each other.

Fantastic experience: Great classes with even better members & coaches! I love Alvin’s classes because he really pushes you & really cares about helping reach your health & wellness goals -Gin

Fantastic experience: Orangetheory kickstarted my fitness journey. Coaches here are great, knowledgeable and very motivating with a great sense of community.

Fantastic experience: Best 1 hour workout

Negative experience: It’s really unfortunate that I have to give this gym a 1 star. At first I was enjoying the classes and the coaches and then I met Victoria Poldi who I think is some kind of manager. I was told I could put my membership on hold for a month while I was moving and then I submitted a transfer request to the new gym location close to my new home. She put in the transfer request and when I asked her about the membership hold she said she couldn’t process it because it was against policy. She then proceeded to charge me for the entire month. I couldn’t attend a single class that month because of my move and an injury that I sustained. She could care less about her mistake and proceeded to send emails to me back and forth with blurry camera photos of her policy booklet. Early on I asked if we could meet at the gym and talk but she never responded to that request nor did she ever offer to call and clarify why she decided to charge me. It felt like a complete money grab - and she had no issues treating me badly knowing I was moving out of her gym area. Honestly it’s the worse customer service experience I’ve ever had. I don’t know how she works there and gets away with her poor customer service skills. I’m glad to be done with that whole experience and I would never sign back up at that location because of this experience.

Negative experience: Please be careful with this location. On June 2nd, I called and left a voicemail to request a membership cancellation for the next month. I received no response. The following week, I called again and was told I needed to cancel in person. I explained I had moved to a different city and couldn’t make the drive and requested for a virtual cancellation. I also told them to review my file and see I had not attended a single session in the month of May due to the move (I am on their unlimited plan). After a week with no response, I followed up again, asked to speak with the manager (Victoria I think) since two weeks had passed and no one from the studio would get back to me. ( I do recall multiple calls and texts when I was trying to sign up). I called again and spoke to the manager and this time was told it was too late to cancel because my request was two days past the deadline. I genuinely thought the deadline was June 5th to cancel but turns out it was June 2nd. I requested an exception as I was only 48 hours late for a payment that was supposed to be taken a month later. Once again, no email or call by the manager. I called them the 5th time. This time the manager said to email so she can ask the owners. Of course, I emailed. July kicks in and I see a payment going through on my credit card for a service I had not attended for 2 months at this point. When I called, I was informed that the owner refused to make an exception because my call was 3 days not 2 days past...I reminded the manager that was incorrect because I left a voicemail. Her response was to ask me (someone chasing them down for over a month now) to send proof of that via email. This had to be one of the worst customer service experience I have ever encountered. Please be careful when dealing with this location.

Fantastic experience: So far so good. I am actually looking forward to my workouts instead of finding them a chore. I signed up for 6 months unlimited and can't wait to keep making progress

Fantastic experience: Staff and coaches are great! Thank you for hosting me while I was in town. Looking forward to my next visit.

Fantastic experience: Couldn’t have had a better experience! The staff are great, the gym is clean and classes are challenging. I would definitely recommend going to this location.

Fantastic experience: I highly recommend Orangetheory Port Credit! The amazing coaches provide top-notch workouts, and the manager and fitness advisors are incredibly helpful. If you're looking for a great gym, this is the place to go!

Fantastic experience: I did a class with Jon Castenello and loved every minute of it. Perfect balance of strengthening and aerobic exercise. Loved the HIIT style treadmill portion, the class was well taught and community was very friendly. The exercises were also very functional.

Fantastic experience: You don’t know what u r missing!

Negative experience: I was a member here briefly when my previous studio got shut down and before I moved to Toronto. Studio is pretty small and it can get really busy. When trying to transfer home studios to one closer to me after I moved, I got double billed by Port Credit despite completing my transfer paperwork before my next billing cycle. Every time I called this location for help and clarity, I got no support from the SA's, and when the manager reached out, he pretty much said "not my problem". My new studio had to fix their mistake and I'm so thankful they did. I was so disappointed in the service here, and frankly would not recommend this location to anyone. Edit: despite the business reply saying there needs to be a 30 day notice, not only did I provide that to my studio but this location kept billing me when they should not have, well past the 30 day notice.

Fantastic experience: My absolute best gym.

Fantastic experience: A very unique workout experience. Just awesome! Great overall Team at the Lakeshore location.

Negative experience: Amazing coaches out there, especially JT, Nick and Joyce but when it comes to customer service they suck and it's pretty bad. As I wanted to cancel my membership they didn't let me cancel it though there was a cancellation policy to cancel it within 10 days if you are a new member but nope nobody picked up my call or was there to assist me upon calling them again and again as they didn't get back to voicemails on 13th day they said no they cannot cancel my membership. You should accommodate especially when it's your fault.

Negative experience: According to whoever replies to these reviews, they don't realise usernames can be anything and aren't typically used as an ID? But if the commenter is so inclined to have more information: I tried out the gym but did not sign up as I did not like my experience. Apart from the seeming inability to accept a review without creeping the member, as the reply to this review indicates, this location is quite disorganized and the gym feels consistently short staffed (which may contribute to the disorganization). Ironically, the membership is expensive and it just doesn't seem worth it. The owners or whoever also gets the staff to call you over and over, even after you decline. Seems their marketing style is persistent bombardment. Overall, do not recommend, especially if the individual replying to this comment is indeed management. Then it really confirms why this location seems to be run poorly.

Fantastic experience: A good place for a exercise, I enjoy and suffer lol in the classes

Fantastic experience: Orangetheory has the best workouts. The workouts vary every day and the environment is wonderful. The coaches are encouraging and the front staff are helpful and very pleasant. I love starting my day at Orangetheory.

Fantastic experience: I have been at Orange Theory for a couple months now and I love it. I recently injured my back and am rehabbing the injury and all the coaches at OT have been so helpful with giving me alternatives when needed and encouraging proper form to avoid future injury.

Fantastic experience: Great workout; fast and efficient. Helpful coaches to give you the right push along. Worth it!!!

Fantastic experience: I’ve been a member for ~1 1/2 years and love Orange Theory, Port Credit. Awesome HIIT workouts that are different each time, with a great mix of cardio and resistance training. Great coaches who are motivating and knowledgeable. Friendly and helpful front desk. This location has a great vibe with an awesome group of members. Great 1 hour workout that works for all, regardless of your age or fitness level.

Fantastic experience: Update: It's now over 1 1/2 years since I've been coming to this studio and I'm still going strong. Great coaches, fabulous workout, and I see results. Plus the studio is kept very clean. I’ve been coming here for 10 months now and I see results. The coaches are encouraging and you get a total body workout in an hour. Been to many gyms throughout my lifetime, quit all of them, but I find this to be an efficient use of time. Great workout with an emphasis on form and injury prevention. Give it a try!!!

Fantastic experience: I love this workout! It is the perfect balance of cardio and strength training for me. The energy, vibe, music and great people are what I draw my motivation from. It’s a community of support, not just a gym.

Fantastic experience: Still loving it everyday! Great coaches!!!!

Negative experience: They won't stop calling me to rejoin despite several phone calls from me to be removed from their promotional calling lists. I haven't been a member in more than 5 years.

Negative experience: Joined them for 3 months which was fine, but they keep spamming messages to rejoin the club.

Fantastic experience: Can't say enough about about my workout on Lakeshore Mississauga . I was met with friendly staff and coach Lacey was the totally on point with the workout of this great OTF studio . She was great at bringing great energy to the class , correcting peoples form and giving options for injuries . You felt she was giving you individual coaching . The studio was incredibly clean and the equipment new. Plenty of parking . My new home when working in toronto

Negative experience: *WARNING* I have never written a Google review, but was compelled to as I do not want this to happen to anyone else. I have NOT been a member for the past 2 years thinking they have cancelled my membership. They proceeded to WITHOUT my consent charge my credit card $200. I told them I was charged in error since I have physically not been in their studio in 2 years. They informed me it was on freeze, not cancelled and that per their policy can charge me. I am honestly appalled and disappointed at their money guaging tactics. I understand businesses are impacted after Covid, but find it absolutely ridiculous they can do this to their members. I am a mother of two and a professional with integrity. They can respond back to this review and lie all they want, but for me their reputation is tarnished.

Positive experience: Workouts are always great. Always nice to do a bit of everything. Love the variation from class to class. Coaches are always amazing.

Fantastic experience: Everything you’d want out of your local gym. Killer workouts, community atmosphere, great people, motivating challenges- great value

Positive experience: Friendly and helpful and hard. Love it.

Fantastic experience: Staff and coaches are all amazing.

Fantastic experience: Very kind and generous couch, inspired me to work out. 10/10!

Fantastic experience: We love OT. Especially the Port Credit location… our 2 fav instructors ever are both at this location :)

Fantastic experience: OrangeTheory has been a game-changer for me! The coaches here are phenomenal – Alvin, JT, Lacey, Floriana, Joyce, and Dominique all bring their A-game every day. They push you to be your best while keeping the energy high and the workouts fun. Special shout-out to Paulina at the front desk – she’s absolutely amazing! Every time I walk in, her positive vibe makes me feel like I’m part of a family. That sense of community that keeps me coming back. If you’re looking for an inspiring, supportive environment to crush your fitness goals, this is the place!

Fantastic experience: While OTF is without a doubt the best HIIT workout I’ve ever done, this people at this specific studio make the classes even more enjoyable. Shout outs to Coach JT for continually bringing the best vibes, Head Coach Lacey for being equal parts encouraging and humorous and to the front desk staff for always having smiles on. Sign up with these folks! You will definitely not regret it.

Fantastic experience: This is my 7th week attending 5 days a week and I'm so in love. OTF has definitely helped me increase my endurance, strength and over all health in such a short amount of time. It's nice to have a workout facility that shows you techniques, allows you to go at your own pace but also encourages you to push yourself just 30 seconds longer. Staff members are super nice and I've had the opportunity to build friendships. It has been super motivating to see coaches work out with us during their off time! The price for me is justifiable as it works out to be $12-15 a class which I could spend easily on coffee or lunch in 12-15seconds and gain unwanted calories instead of loosing them. I've been able to change my membership options with out hassle. Everyone has their own personal experiences but if you do read the reviews the over all response is that this is not only a great workout but great location! That is what matters most!

Fantastic experience: The best one hour workout in the country

Positive experience: Went for a free class and sales pitch. Had a great time. I sweat a lot. My friend and I both thought it was fun and the trainer was excellent at engaging everyone there working out. I would have rated it higher but I had a lot of equipment issues. My heart rate monitor stayed Grey the whole time. Its supposed to reflect different zones. Grey implying that my heart was at rest.they changed it about 15 minutes into my class. Also the screen on my rowing machine wouldn't work so the trainer told me to use the distance on my friends screen. I couldn't see it so I just got up when she got up etc. This would not have bothered me as a member... but when you are having issues like that when deciding if you should join or not it makes it harder to want to fork over the cash

Fantastic experience: Absolutely love the OTF community here!! No matter where you are in terms of your fitness levels or goals, everyone is super supportive and helpful and wants to see everybody succeed! I've met alot of awesome people at the classes and especially Coach Lacey and JT who are phenomenal motivators and coaches! I actually always used to dread doing treadmill cardio but having the circuit set up in the way it is and seeing your exertion levels makes it so much more enjoyable and fun! Can't say the same for the rower though!! What I really enjoy is that the exercises in the classes are scaled and modified to the fitness level of each individual which allows every person to perform the class in a way that challenges them appropriately!

Fantastic experience: Best group workout program ever! Great balance of cardio and weights/ resistance training , motivating, knowledgeable coaches, nice connection with other members. Each class feels different, I work harder than I ever could on my own and it’s actually fun!

Fantastic experience: Best one hour workout, great sense of community, great staff and coaches. Great members! Work hard and reach your goals! I love orange theory, literally one of my favourite places! I always feel great when I leave and the results speak for themselves

Fantastic experience: Always had a really positive experience here. The trainers and management are awesome. They look out for you and are very accommodating. Highly recommend.

Positive experience: Clean and fun location. Coach was very engaged. Only 4 stars due to $20 drop-in fee if visiting from states.

Fantastic experience: My home gym!! :) Too bad i had to leave the area, but i’ll go back from time to time probably weekends or wednesdays for sure! :) Coach Joyce and Lacey are the best!! Chelsea from the front desk is a joy!! :) I usually take the morning class and they are the staples there!! Looking forward to my first dri-tri this weekend :)

Fantastic experience: I always feel good after an OTF class. Great team, friendly, no judgement

Negative experience: The services are okay, however, they are wildly overpriced If you try and Cancel, they will tell you it takes a month for it to go through (which is ridiculous). They will charge you a $300.00 Cancellation fee (Absolute B.S) Then If you don't cancel a month before your membership renews they will charge you for an additional month. $247.00 Example, you cancel 28 days before your membership renews, look forward to an additional $547.00.. This is equivalent to 7 months of the top membership at Goodlife. Orange Theory: Yelling & Motivation (Not even a personal Trainer) Goodlife (Top Membership) - What Orange Theory Doesn't Offer Certified Personal Trainers - Different Levels Offered Squash Courts Swimming Pools Tanning Hot Yoga Studios Nutrition Guide Based on Your Requirements Over 100 Locations Solely for Women Don't get turned away if you arrive late for a class 73 more locations than Orange Theory in the GTA Orange Theory is ridiculous, Don't waste your money. Go with Goodlife.

Fantastic experience: I joined the OrangeTheory Lakeshore location recently and was pleasantly surprised at how enjoyable, challenging and diverse the workouts are. The trainers are great - Coach Dominique is absolutely superb.

Negative experience: Professionalism especially Communication on charges

Fantastic experience: The workouts are no joke. Be prepared to sweat and see results. Coach Lacey and Robert are legit. They give great feedback and are highly motivating. Plus the real-time heart rate data provides valuable feedback in the moment so you can adjust your effort accordingly.

Fantastic experience: The best workout in the Universe! The entire Team at OTF Lakeshore are professional, courteous and fun! 20 out of 10 recommend. Stay Frosty.

Positive experience: It is so good to get back into the OTF routine again, even if I am a tad out of shape. Hope this time we can all stay open again.

Fantastic experience: Best workout in the city!!!!

Negative experience: I’ve been going to Orangetheory for about 6 months. While I think the workout is great I’m absolutely appalled by their customer service, specifically at the franchise level. I have had several administration issues from the onset of joining - from asking to change a credit card to simply asking to receive the summary emails after a class. No one ever knows the answer and my issues never get solved. Aside from that, they always run “refer and receive” promotions. The only problem is, you’ll never ever receive what is promised. I referred three times and was supposed to received a $99 unlimited month the first time and then two $50 visa gift cards the second time. On both occasions, I never received what was promised, even after following up several times. I was offered a resistance band in place of it instead LOL (I can buy 5 on amazon for $5 SMH) After not receiving the $100 in gift cards owed to me, I was told I could get 3 months of an unlimited membership at $99/month. Well, I waited for this to kick in 3 weeks after it was promised and guess what...didn’t happen, as usual. The manager, Francis, has been friendly and somewhat helpful but at the end of the day makes promises that don’t stick obviously. Not at blame to him because it’s clearly the management above him being lazy or severely lacking (and at this point, he no longer responds to me). I’m canceling and my referrals will be canceling as well (they have also had their share of issues) If you’re considering joining, just go to F45 instead. It’s a great workout and they truly have their stuff together. Also the music is WAY better if this is something you care about

Fantastic experience: Challenging work outs with amazing trainers

Negative experience: Half hour to sign up for a class! If you are old n retired go ahead. Otherwise go to Barry's bootcamp. Hipper n cooler. This place is always dead anyways.. Never seen anybody there. Nobody picks up phone either. Do not recommend.

Positive experience: I love the workouts at Orange Theory and the staff are very friendly. I just have one issue and although it may seem small, I find it reflects really badly on the company. They hold a big promotion every year called " Hell Week." The idea is to complete a certain number of workouts in a week. In exchange, you are promised a t-shirt that says, "I survived Hell Week" or something of that nature. I decided to spend the extra money to join the additional classes and complete the challenge but I did not receive my t- shirt (I wasn't the only one). After repeatedly being told that "they were on the way", 3 months later, I have given up. I really don't care about the t- shirt, I just find it extremely cheap of the company to entice people to spend money for extra classes and then fail to follow through on their promise of a reward. I will not be joining Hell Week next year as a result, which means they have lost out on a customer willing to spend more money!

Fantastic experience: I love that each day is a different workout and it's very accommodating to everyone, no matter your fitness level. The atmosphere is great!!

Negative experience: Too expensive to keep the membership for as long as I'd like... And it does seem like it is a great investment! I feel my experience with the gym itself does not justify the negative with reception and owners. I feel they are con artists, I tried to tell them I'd like to cancel thru various means but line of communication is faulty on their end as people are just coming and going. Including staff who I was originally communicationing concerns with (she left), and I expressed in my contract did not want to continue passed the agreed time of 2 months. There has been no attempt to rectify the situation, just broken promises. Not happy, would like a partial refund.

Fantastic experience: Friendly, knowledgeable, professional, and helpful staff. The team goes out of its way to make you feel welcome and valued and they really seem invested in positive outcomes for everyone. Coaches have a lot of expertise and are very passionate about what they do. I love the structure of the workout, its adaptability for different fitness levels, and the tech component which helps me stay on track.

Fantastic experience: Get your heart rate up and the pounds down, awesome workouts

Fantastic experience: I started 2 months ago and i'm hooked! The trainers get you motivated and are always highly aware of how you are progressing. They have taught me how to workout with the weights efficiently. I really appreciate how attentuve they work to ensure you have the best advice. The location is amazing and the flow of the interior is great! I really enjoy being surprised everytime I go for a workout! The music gets you going. You never do the same workout twice! Super friendly! I love it!

Fantastic experience: This location is amazing I like the fact that every workout is different it’s never the same and I love That all coaches are upbeat And super hyped every time I come in. Their selection of music is always amazing and tayra is always so friendly and welcoming . Highly recommend this place You will love the coaches here!!

Fantastic experience: I love the atmosphere at Orangetheory Fitness, Port Credit. Having never been a member of any gym, I was apprehensive to join, but this gym is non-intimidating, encouraging and very motivational.

Positive experience: the workouts are amazing! i just wish between the hours where there are no classes (12-5) we could go in and use the gym to reach our goals faster. this way exercises that arent that in the class we could do on our own. i dont like going home and do floor workouts that i wish were incoperated in the workouts. i want to just be able to go to the gym when there are no classes scheduled. The space could be used so i dont know why they wont allow it :/ i hope they change that rule soon. i dont want to cancel the membership. it would be amazing if they could do classes and walk in (like all gyms) when there are no class. i want the best of both gym styles (classes and walk in)

Negative experience: OMG these people do not leave you alone! I came here for a free trial class, enjoyed it and told them I was going to think about signing up. These people hounded me for 3 days to the point that I said "no thank you I am not longer interested please stop calling me." It has now been 4 months and these people are STILL calling me and leaving me voicemail messages. I blocked the number but they still leave voicemails!!! Do not go here for the 'free trial' unless you are 100% sure you want to sign up, otherwise they will harass you to your grave!

Fantastic experience: I have not consistently exercised for some time. Furthermore, being in my senior years I thought that I would be unable to keep up with the “kids”. Having now attended three sessions I have realized that my only competition is myself. While I intend to, over time, pick up my pace, I am grateful to the instructors and front desk staff for their encouragement and support. You have all made a tremendous difference. Being an appointment based studio, once I see that appointment in my calendar I’ll be there, quite unlike other clubs that operate on a drop in basis. I can now never see myself attending any other club. Orangetheory is my home.

Fantastic experience: Tyra is amazing...very helpful and sweet. Pam runs an amazing class...inclusive, provides support throughout the session and keeps the group pumped. Overall great experience!

Fantastic experience: I am so happy I signed up to OTF Lakeshore! Not only are the workouts amazing, the trainers are so patient, helpful and encouraging. I’m 14 classes in (on my first month) and I have no regrets! I can’t wait to see how I continue to get stronger and healthier, thank youuu OTF #OTFCANADA2019

Fantastic experience: Great coaches fun classes and front desk support is super

Fantastic experience: Been going for over a year now, never had this type of consistency in working out in my life...

Fantastic experience: The workouts are fantastic and the staff at OTFlakeshore are amazing. So friendly and encouraging.

Fantastic experience: Great gym! Instructors are motivating, the facilities are beautiful and the workouts are always challenging, high intensity and fun.

Fantastic experience: Worth every penny.

Fantastic experience: I love that every workout is different! The instructors are really great! Very enthusiastic and helpful

Fantastic experience: Love this place - I’ve lost 15 pounds and look forward to every class. The coaches (Pam, Jayy, Cam and Rosa) and Leanne at the front are terrific and make you feel so welcome. Wish I found it sooner!

Fantastic experience: All coaches are great and fun! Switch my regular membership to a premium unlimited workout. Worth to join! Referring couple of my clients to join too.

Fantastic experience: Excellent workouts and excellent coaches. I really like that the workouts are based on your heart rate and that you can feel and see the intensity. For people that may not be in the best shape yet, they offer alternative exercises so anyone should be able to do the classes.

Fantastic experience: The best HIIT workout you can get, this place is spacious than other OTF in Mississauga, The staff is very friendly and you can’t miss “Deanne” class, she makes you motivated and energised

Fantastic experience: Have an hour? They tell you what to do, you don't let your body quit and... Your all done!! Yeah!! Feel great and carry on your day. The best!

Fantastic experience: Great place to challenge yourself and your goals! No two workouts are the same so you'll always put in a good hour. I leave tired and sweaty each time and couldn't be happier about it.

Fantastic experience: Honestly, best work out! High energy and fast pace but can still work at your level.

Fantastic experience: I joined OTF lakeshore in January. Have never loved a workout regime so much. The workouts are always different, challenging and fun. The coaches are VERY knowledgeable and check in throughout the workout to make sure no one will injure themselves. Highly recommend!

Fantastic experience: What a great environment to achieve your goals! I love OtF because I don’t have to create fitness routines that work. I just show up on any given day and am guaranteed a great workout! In the last year, I have lost weight and improved my cardio conditioning and have had a lot of fun along the way. The head coach here is one of the best, and so are many of the others. It’s a rest workout for everyone!

Fantastic experience: Best one hour workout. The staff is great at OTF lakeshore - motivational coaches and friendly staff in the front.

Fantastic experience: This is the best workout ever! I love coming here, the coaches are the best, they keep you going and the variety of the workouts make it different everyday!