Fit4Less

Fantastic experience: Great gym for the cost. Love the 24 hours, staff very friendly. Just wish more people would respect others and clean the machines after use. Very clean atmosphere. Slow at repairing machines at times, but there are others to use!

Negative experience: Will not honour their parent company, Goodlife, memberships, so have to drive to Southdale Colonel Talbot location.

Negative experience: Worse club ever. Feces on the floor in the changeroom, gym equipment NEVER wiped down, front staff are as dense as lead, over crowded, smelly, and sub standard equipment. There's a reason it's cheap.

Fantastic experience: Good gym for the price. Generally nobody causes too much trouble and you can get a great workout in if you time your sets good enough because it can get busy at times, especially from 4 to 6.

Positive experience: It would be a great gym if they can fix the smith machine, there is only one smith machine in the gym and does’t work, please fit4less fix the smith machine its stopping me to achieve my dream physique!

Fantastic experience: Good gym and awesome staff! Big thanks to Erin, Branch Manager for resolving my issue so quickly and effectively!

Positive experience: Used to be look quite dirty and smelly... but has not been so for the past month- kudos to them, now a lot more cleaner and less stuffy! equipments are old tbh and it would be nice to have the place expanded

Negative experience: Joe who works at fit4less is a goof

Positive experience: The price is very reasonable but you get what you pay for and no more. Pros: The gym is a pretty good size and there are a fair number of machines and weights available. I like that they have TVs by the cardio machines and that there is a separate circuit rooom with more equipment. They have a black card exclusive workout area for those VIP members and there is a tanning bed and massage chairs for VIP access as well. The washroom/changeroom is always clean and there are a lot of lockers available (bring your own lock). Showers are available during staffed hours. Cons: Unfortunately, this place does get quite busy so it can be hard to access equipment during peak hours. The equipment maintenance seems like it is not a high priority with some equipment having broken pieces and some equipment "out of order" for weeks at a time. The temperature control also seems off within the gym and it can get uncomfortably warm and stuffy in the gym area at times. I noticed they recently took away hand sanitizer dispensers as well which kind of sucks. The staff within the gym is friendly but Fit4Less overall customer service is lacking. It is almost impossible to get any support for billing or membership related issues. Overall three stars because I understand this is a no frills style gym so I don't expect too much and it still does it's job. That being said, there are still some basic improvements/maintenance efforts that can be made to improve the upkeep of the gym and for overall customer satisfaction.

Negative experience: Would be wayyyyy more enjoyable if it could be a little cooler in the gym.. can’t see a fan in site.

Fantastic experience: Good little gym but change rooms are dirty and cleaning stations are usually empty.

Positive experience: Well-used and value-oriented fitness facility.

Fantastic experience: Love this gym. It's my second home. Just wish they could expand slightly. It's hard to go during the day because it gets so busy. It's not big enough to facilitate everyone optimally.

Positive experience: Super crowded plus they need to dust, everything

Fantastic experience: lots of options to work out

Negative experience: way over capacity most times, dirty washrooms. The place is actually way overcrowded. Couldn't cancel membership fast enough.

Positive experience: Staff too busy socializing/lifting, often running out of cleaning solution and paper towels at certain stations.

Fantastic experience: Not to busy and has good quality equipment with a tidy space.

Fantastic experience: I recently joined a Fit4less, and I've been thoroughly impressed with the facilities and the friendly, knowledgeable staff. The variety of equipment and classes cater to all fitness levels, making it a great place for both beginners and seasoned gym-goers. I appreciate the clean and well-maintained environment, which adds to the overall positive experience.

Negative experience: This gym use to be good. Don’t know what happened to cleanliness but it’s just disgusting. I’d honestly rather spend the extra money and go to st.Thomas health club. Or crazy joes gym

Fantastic experience: Great place. Good assortment of machines that are usually all functional. Black card has a few good Squat racks.

Negative experience: Took unauthorized payments out of my account, called the gym and the guy couldn't explain any of it and had no number to call for customer service, told me his manager was on vacation and would call me back. Ended up canceling, would not recommend and I will turn anyone who asks away from this place, worst customer service experience of my life. ***** Edit asked for and paraphrased employee to ask manager to call me back after vacation and still no return phone call 4 weeks later... aweful people.. I cannot stress enough not to go here! I hope this review helps others!*****

Fantastic experience: The only draw back is the idiots that slam weights. If you can't return it gently you're too weak, lower the poundage!!

Negative experience: Way too busy !! TVs have been broken for a month, ceilings are leaking. If you can afford it, go elsewhere. Staff are nice but, don't really address issues.

Negative experience: They won't accept cash payment for 1 year membership. I will shop elsewhere

Positive experience: Affordable option. Very bare bones

Negative experience: Always busy. Nobody ever cleans their machine. Staff don't do anything.

Fantastic experience: I like this gym. Great staff. Good atmosphere.

Positive experience: Not clean. Everything else seems ok, nothing special

Fantastic experience: Awesome Gym, lots of equipment and space to workout Varied machines of every description to try out

Fantastic experience: Great gym. Really new equipment. Very busy between 4 and 8pm but great outside of that

Positive experience: Showers don't work at 4am. Gym was nice and accessible though

Positive experience: The level of cleanliness in the change room is extremely filthy. Carpet in change room is incredibly disgusting with dirt, debris, and it's not even winter yet. Please increase cleanliness as it's to the point of where it is unhygienic and probably not safe. Update: this was from over a year ago and there is no change. It is in worst condition. There was one employee who was good and would see vacuuming regularly, but I bet he made the rest look terrible and they let him go. The equipment is becoming dilapidated and repairs take months and months. Does Patch really not care, or whoever is responsible, not care about an unhealthy environment?!? ... If you want planters warts on your feet or black mold in your lungs, this is the gym for you. (Update) Removed all the paper towels for since been here ... 2Hrs later no way to wipe down machines "TERRIBLE MANAGEMENT" Do better Patch, your legacy is getting tainted. *UPDATE: The carpet was finally removed (just in time for winter) and it has been noticed that to get staff has been regularly vacuuming and cleaning to stay on top of things. (Or at least a couple of the staff clean regularly)

Fantastic experience: Great place to work out

Fantastic experience: So tired of reading negative reviews about this place. It’s a budget gym. For what I pay it’s well worth the money. The staff are always welcoming and seem to enjoy working there. Been to plenty of gyms to be met by some surly grump staring into space. I see the staff clean on a regular basis and if I ever have a concern it’s addressed in good time. I also see the repair guys there fairly often dealing with machines. The only negatives are usually generated by other members being demanding or rude. Shame they can’t just go elsewhere.

Positive experience: Originally I had this review at a 1 for rude employees and dirty gym. Since that review, the cleanliness has improved and employees seem much nicer or at the very least not on their phone all the time. I appreciate the progress.

Fantastic experience: The Staff there are (TOP NOTCH), I've been going there for just over a year now and I absolutely love it... Highly recommended...

Fantastic experience: AWESOME stuff

Fantastic experience: Excellent

Negative experience: Change rooms nasty and looks like it's never been maintained and they turn off their showers at night what's the purpose of getting a black card.

Positive experience: Clean and very friendly staff. There is even a card entry at the front door of the mall after mall is closed. Awesome!!!! Thx

Positive experience: Nice to have all equipment open. The staff are always friendly. I appreciate the cleaning they do.

Negative experience: You would think that being closed for so long they would ensure the equipment is operating perfectly upon return. However thats not the case here. All but 2 bikes with foot straps, machines rusty and not lubricated, bolts loose and sometimes even missing, and seats not secure. Added to that, with social distancing in place, you would think that if you only have one machine of a certain exercise it would not be blocked off. Leaving no other options. Management needs to pick up their socks and actually make the space worth the monthly fee. Or perhaps move on to other employment. Making way for others who will do a good job properly. The daily staff is always a pleasure and welcoming.

Negative experience: Do not sign up, they steal Ur money and u can't cancel!!

Fantastic experience: Very clean with two squat racks and lots of benches! All you really need.

Positive experience: Can't beat the price but the gym needs to expand for all members.

Negative experience: The worst gym I have ever been to! Once you commit to a pre-authorized payment, you're a rabbit trapped in a hole. It took a whole year of struggle to cancel and when cancelled, they took $50 more then they continued to take payments. All through that time, every time I call up. Every time I am requested to call the week after! because the manager is not in. I had to use the help of my bank to stop them from taking extra payments from my bank account and still waiting for the manager to be in and to get my refund!!

Fantastic experience: This gym has an atmosphere unmatched by any other location. The gym has everything you need but can be very busy as it's a popular gym. The manager is well versed in member issues. Also, dumbbells up to 120 pounds!

Positive experience: Sad that most machines are closed

Fantastic experience: Friendly staff, great price, excited to be back soon.

Positive experience: Great staff and lots of different exercise machines

Negative experience: Always too hot. And dirty. Only here for the price. Most members complain about the temperature.

Fantastic experience: Great workout. Love this place.

Positive experience: Nice small gym good for a quick work out on a budget.

Negative experience: Buy yourself a home gym and save yourself some money.

Fantastic experience: The Elgin center gym is diligent on cleaning practices during these crazy times. Their are always appointments available unlike other locations and the equipment is always in working order and maintained.

Fantastic experience: Great place for all ages, great staff and amazing equipment

Positive experience: Been to my fair share. This one stands out.

Negative experience: canceled my membership back in feb/march only to find out they are still taking money out of my account..

Fantastic experience: Love this gym and the staff

Fantastic experience: Wow. Just wanted to write and say how friendly Kyle is. He is always so cheerful and helpful. He even knows me by name! He treats me as a friend. Wonderful service. Lindsey is so helpful too...she works hard at her job...I have seen her cleaning between workout shifts! Thank you !

Fantastic experience: Clean not overcrowded friendly staff

Positive experience: Close to home

Fantastic experience: Great Service

Fantastic experience: Love coming here. Staff is very welcoming. Lots of different machines. Great atmosphere.!!

Fantastic experience: So AWESOME to have the gym back. Great workout. Staff is very helpful. Everyone respects each others space. And gotbto see alot of familiar faces.

Fantastic experience: Great staff !!

Fantastic experience: Love this place and staff

Fantastic experience: I just wanted to share my experience at Fit 4 Less in St. Thomas. I have been a member for about 4 years but prior to that I had been a member of the various clubs in London for about 20 years. Last April I began attending the club regularly and my experience has been very positive. The most positive part of the experience has been my interaction with the staff. I would have to acknowledge Kyle and Jake as a big part of the positive experience. They address me by name upon entering and exiting the club and are always very positive in the way that they interact with members. Starting at the gym again after a long absence can be intimidating but the way that these 2 approach their job has made this experience very positive. I would highly recommend this club to anyone!!!

Positive experience: This is where cardio equipment go to die. Great business sense for Goodlife. Audio does not work on any machines. You rely on screens at the front wall. The closed captions are so small you cant even see it. Frustrating....

Positive experience: Very affordable,and well equipped. Staff is friendly and usually greets with a smile. It is a great place to workout. Only two issues need correcting to earn a 5 star. 1) the rug in the men’s change room! They need to take the bacteria, virus and fungus filled carpet out and replace it with a floor that can be cleaned properly. 2) other Fit4Less gyms have hand sanitizer dispensers readily available. This location does not. Now has hand sanitizer! Thank you

Fantastic experience: Gym is small but it has everything you really need for a good workout. For 10$/month it's an amazing deal. But that makes this gym better then others is the friendly staff that work their. Kyle and jake in particular goes above and beyond and is always welcomes me when I walk in 10/10

Positive experience: Join this gym about 2 months ago nothing too fancy but pretty well have everything you need

Negative experience: I joined Fit4Less thinking it would help with my body ailments, but have been advised to stop. I contacted them to see if I can cancel my 1 year contract since I can't go and feel like it's a waste of my money but they said NO. Not very accommodating and understanding.

Positive experience: Love the price!

Fantastic experience: Good variety of equipment, nice staff

Fantastic experience: Great price. Customer service is top notch there and the manager Jake is really helpful. Good equipment weights go up 100lbs +, has a power rack, squat rack, lots of machines, and cardio machines.

Positive experience: Clean affordable gym with lots of machines. Staff is very helpful.

Fantastic experience: Love this place. One of the few gyms that have their patrons in mind. Simple, cheap, clean. Perfect.

Negative experience: The staff is fabulous. They can have a 5, the company has made changes that aren't logical to clients. Fired cleaning personnel, hired night cleaners. If you have the new set up- the first clients get a clean facility the rest get a mess. Old system clean all day. Happier clients. Apparently men's change room smells real bad.

Fantastic experience: Helpful staff, clean place

Fantastic experience: Awesome gym for great price

Negative experience: My son took me her last weekend so I could have a try, I want to strengthen myself, legs and arms, lose around 10 lbs... more if possible, but this will make me more stronger for the surgery and events that take place afterwards. Being 63, its a goal of being a stronger person, not a perfect person... I have to be let in my someone, 3 employee's nearby, one says I'll be back in a minute... the other two disappear. Another employee bring garbage out, a small bag, but still needs help from another, to put in the trash... a... small... bag..... but I'm still waiting., the young lady leaves while saying to me.. wait a minute.... (trash came first..that one small bag) The first lady comes back and say's come in... so I acquire, that I want to join.... question by her.... did I fill paperwork out, all I said, I would like the black card, so I can use the treadmill and bike, she says I need your bank account on forms and to get access to the place. I was willing to pay cash... but they don't take cash. I asked if I could join monthly, I was willing to pay for whatever the cost.....She says... wait....brings back the manager, now I am surrounded by 4 employee's, the manager says I have to join at home on the computer, and as I'm standing there, I thought how rude they are staring, looking up and down at me, never felt berated in my life, I wore a old t shirt, so I wouldn't sweat so much, doesn't hold the heat, black pants... I guess I'm not young enough, fashionable enough...pretty enough... really made me felt so unwanted.... I couldn't run out of the place fast enough....

Fantastic experience: Gym is fantastic, price is crazy awsome, and the staff is very welcoming and helpful, place is very clean, machines are clean also, I’d say if anyone had a complaint go elsewhere because you don’t no what you got till your gone keep up the good work fit for less

Positive experience: Nothing special. Staff is really nice and its decently clean. Since the renovations they need a door or wall in front of the hydromassage. Also need another cable machine. This location has very basic gym needs.

Positive experience: I joined Fit4Less a little over a year ago. I am very happy with the availability of the machines and weights. Unfortunately there is a short front desk girl which works steady days which goes to great lengths to avoid saying hi or bye. I do not feel welcome. Every other front desk person is very friendly.

Fantastic experience: You can exercise here at a great facility for an exceptionally low price.

Fantastic experience: Best bang for your buck

Positive experience: Good sized gym and not overly busy which is nice. The fact that it has showers makes it very convenient to go before work in the morning. Clean facility.

Positive experience: This location used to be very clean. Unfortunately with a change of cleaning staff the gym has become somewhat dusty & the change rooms/washrooms are not that clean. Excellent gym with all the equipment that you need to have a good workout for strength training & cardiovascular exercise.

Fantastic experience: Just passing through never used a Fit4Less before. $10.00 for drop-in I thought it was very reasonable price for the amount of equipment that they had available. Every piece of equipment I used seemed to be in great condition. Lady at the front desk had a great smile and very helpful. There membership price is amazing compared to other gyms I have used before, if I lived here I would sign up.

Positive experience: Good tanning, low cost. There are a lot of normal Fit4Less services that this location doesn't offer.

Negative experience: There are always machines broken. Or the water fountain is busted. Men's room probably gets vacuumed once daily. Some machines are so dirty they stink. The staff is usually sitting on a yoga ball behind the desk instead of looking after any of this. Regret paying for the year. Spend a bit more and go somewhere else.

Fantastic experience: Got a full year membership for under $200. Lots of equipment. Busy but never had trouble finding room to workout.

Negative experience: Always full. Bad customer experience but you get what you pay for.

Fantastic experience: It's great! A good mix of equipment. Some things are not usually available at fit4less's. I use to go to Goodlife but then moved to St.Thomas and was forced to go here instead. I love it. A small version of my favourite goodlife in London and half the price!

Positive experience: It's cheap!!!

Fantastic experience: A little bit full but Amazing

Fantastic experience: Big gym with flexible hours.

Fantastic experience: Great gym with lots of machines.