Anytime Fitness

Negative experience: Moved from rural Ontario and used my membership here at this location. Went here only for a couple of months. I would say, there are no camera rules at all, people keep taking videos of everyone and posting on social media. This is not a public market, it's a private property. Literally, there are only 2 benches and only one bench press. I see the other review, you care so much about what people wear to your gym but no privacy rules for other people at your gym. I cancelled my membership. Extra star only for cleaners and good parking lot.

Fantastic experience: I've saved this review for personal reasons, but after being a member for about a year, I felt it was time to share my experience. I joined Anytime Fitness with the goal of improving my health, and I couldn’t be happier with my decision. Marc and Paul have been fantastic throughout my journey—supportive, knowledgeable, and always available when needed. The gym itself is consistently clean, well-maintained, and provides a comfortable environment to work out. Overall, I couldn’t ask for more from the staff or the facility!

Positive experience: As a new member of the gym the staff and trainer were very welcoming and supportive.

Fantastic experience: Very nice gym clean and staff are very friendly! I'd definitely recommend it and if you are interested in training with a trainer they are amazing and they motivate you so much!

Negative experience: Got told I can't use the gym because I was wearing a dress shirt. Sometimes I come straight after work and can't change and is only there for a light work out. Me wearing something uncomfortable should not affect anyone else besides myself. Extremely rude and disappointing behavior.

Negative experience: It's 2:24pm. I just walked in to get a membership. I was told to come back at 2:30 "because I'm on lunch now". So, for the sake of six minutes lunch is more important than customers. I won't be back.

Positive experience: Equipments have started to show ages.

Fantastic experience: The staff here is amazing and so caring! Front desk especially always makes you feel so welcome as soon as you enter. Love going here:) 10/10 would recommend!!!

Fantastic experience: The group class was welcoming, the personal trainer Mark was very thorough to explain the circuit of exercises. I simply love it! I highly recommend this type of class!

Fantastic experience: I've been training at anytime fitness for over a year now, and so, I am now writing a review. The facility itself is very well equipped and I've never had any problems with any of the staff nor any of the patrons, guests there. I've never been bothered and every time I go, it's always been pleasant. There seems to be enough equipment for everyone more often than not and a healthy amount of variety. The staff truly do work diligently to keep the equipment in as best condition as they can. Some breakdowns are inevitable but Mark does a damn good job running around all the time making the place better. Towel dispensers are always stocked and the people who go here respect the space. --- I've been working with Sarah ever since she became a trainer at anytime fitness and I've been working with her for almost the entire time, and still working with her. Sarah is an excellent trainer, but more than that, an exceptional human being. Without a doubt, working with her this past year has brought many unexpected permanent changes in my life for the better. One of the best investments I've ever made was investing in Sarah's training, it truly was an investment in myself. In the beginning, I had my doubts about her, after all, personal trainers are expensive, and as a man, it seemed odd for me to be working with a trainer who might not understand my personal fitness goals. Wow, was I wrong. From the very beginning, Sarah surpassed all my expectations. She brings a level of discipline and consistency you can't help but admire. Throughout the entire year, she NEVER ONCE gave me less than a full smile and 110% committed effort. She's always waiving and smiling from across the gym to everyone. I genuinely can't tell if she has a flawless work ethic or if she just loves every single moment of her work. She consistently comes up with top notch quality training plans for me, helping me break through plateaus in my training with ease, and helping me demolish my goals, and able to predict when I'll need to focus on rest and recovery. She's also incredibly flexible and understanding, able to quickly use her vast knowledge to cater to how your body is performing on any particular day. What's even scarier is that she seems to be getting better and better, always improving her own learning and finding new ways to help keep things exciting. She tailors each workout as a genuine friend who's really tough on you. On many occasions I have come to the gym feeling upset and leave absolutely bursting with happiness after working with Sarah. On a more personal note, she has not only helped me physically, but mentally in a lot of ways. She really does go above and beyond the call of duty. The level of professionalism she brings as a trainer is second to none. She has never failed to keep my workouts safe and I've suffered no injuries under her guidance. She never robs me of a rep, and she is a flawless spotter. She communicates really well and is able to empathize with the weaknesses in my body from past injuries, and knows how to keep me safe. All whilst pushing me as hard as I can go. Our workouts together often consist of many laughs. Her encouragement and enthusiasm is so consistent. I truly look forward to our workout sessions, they've become true highlights of my week. I cannot possibly give a higher recommendation to workout at this facility at anytime fitness and also to work with Sarah. She really has changed my life and I am so thankful.

Fantastic experience: Great trainers, Paul the manager is extremely helpful in motivating and sorting out problems, and the gym has a great variety of workout options for its size

Fantastic experience: The staff is what makes this place amazing - MarcAnthony is always so positive and ready to help. The gym is clean and has good equipment!

Fantastic experience: Paul is great! Always greets me with a smile. Coach Sarah is great as well!

Fantastic experience: Excellent customer service and cleanliness! Marc is a great help any time I come. Thank you to all staff!

Positive experience: Careful about signing up for the one year contract. Yes it was my mistake for doing so, but I expected a customer centric business would allow me to cancel for a reasonable fee when I am not using the service. This is not the case. Updated from 1 to 3 stars, since after reviewing the contract I found a clause that allowed me to exit the contract.

Negative experience: washroom and showers are dirty ,NO LIGHTS in the shower room I was about to fall the other day

Fantastic experience: I’ve been going to this gym for quite a few years and it’s always been great. Scott, Paul , Mark, Sandy and the rest of the team are amazing. The atmosphere is always friendly and feels good.The gym has great equipment , always in working order which is really important. It is always very clean and organized as well as safe. I love the fact that I can go anytime that works with my schedule not there’s . You should look them up, they have great services which I have participated in most and I’ve always been very satisfied and happy with my experiences. Fabulous community gym, try it, you won’t be disappointed!!

Negative experience: I need some service, and I try to call so many times and no response during the staff hour.

Fantastic experience: Anytime fitness is a great place to have a great workout. The staff are friendly and helpful to everyone who is a member of Anytime. Paul is a kind and courteous individual which he makes me and other members of Anytime Fitness feel welcomed to his establishment. That said, I would like to address some of the negative reviews that this establishment had received. This is very disheartening that these people want to give a negative review in order to cripple one’s business. Let’s not forget that the whole country was in lockdown due to Covid and let’s not forget that many businesses had suffered financially because of covid and I can not understand why people write bad reviews!!??? Why? Finally, if you want to experience a positive environment, great staff, and all of the services that this gym has to offer, take the time to come visit and speak to the staff. You will not be disappointed!!

Negative experience: Pauls lack of professionalism and disrespect towards the customers is disheartening. The way he interacts with members is far from welcoming or supportive. His condescending attitude and dismissive behavior towards inquiries or concerns have created an atmosphere that is anything but encouraging. It is essential for a gym owner to foster a sense of community and motivate individuals to achieve their fitness goals, but Paul’s actions have done the complete opposite. Secondly, the exorbitant fees and constant changes to membership plans are a clear indication of Anytime Fitnesses profit-driven motives. It is evident that their primary concern lies in maximizing their revenue rather than ensuring the satisfaction and well-being of their customers. This approach not only undermines the trust between a gym and its members but also sends a message that your customers are mere sources of income rather than individuals pursuing a healthy lifestyle. As someone who used to As someone who used to find solace and inspiration in the gym, it saddens me to say that Paul’s actions have effectively extinguished my passion for this hobby. It is my hope that the owner will man up and take these concerns seriously and take immediate steps to rectify the issues I have highlighted (Paul). A gym should be a place where people can better themselves physically and mentally, and it is your responsibility as the owner to create an environment that facilitates that. If i could give lower then a 1 star I definitely would paul is the most rude, unprofessional, discourteous, inconsiderate and thoughtless seems like to me they are only looking at how much goes in to there pockets

Fantastic experience: Creates a positive environment and wants the best of out his clients. Knows how to motivate and encourage while at the same time educate. Would recommend him if you're looking for a trainer and this gym!

Positive experience: My favourite part of the gym is definitely the staff. Paul & Marc are great, always super nice and welcoming. Although the gym is on the smaller side, it still has everything I need to get in a good workout. It's usually pretty empty if you go during the day, a bit busier after 5pm but manageable.

Fantastic experience: My fitness trainer, Sarah, is a very nice person, and she is very careful and patient in explaining in class

Positive experience: A little expensive Too many other gyms to choose from

Positive experience: This place is chaos in the evening around new years, but all gyms are so. This place is average or less cuz its a small gym. The staff is good though.

Fantastic experience: People are friendly

Fantastic experience: Good gym

Positive experience: It’s an ok gym, it has everything you need. I don’t love their bars and weights, they’re wiggly. Grocery store next door that I shop in after workout. Very convenient.

Fantastic experience: You can literally eat off the floor there Paul keeps the place so clean wonderful to talk too and last but not least Mark is probably the best trainer I’ve met very social positive attitude and thanks for the amazing espressos you guys are top notch !!! Alex you have good workers !!!!!!

Negative experience: please answer the phone lol i’ve called 10 times

Fantastic experience: Anytime fitness has been awesome to me. Their trainers are amazing, the overall vibe is great. Clean gym and lots of equipment to use. A friendly face greeting you when you come in and walking out. Highly recommend checking this gym out!

Fantastic experience: The gym is clean and well maintained. Yes there are rules which the gym is up front about. If you are ok with that join. If not go elsewhere.

Fantastic experience: I have no idea why people are putting bad reviews. This is by far the cleanest anytime fitness I have ever been to… ten times better than any Ottawa location. Paul is super welcoming and very thorough. Maybe the newbies to gym etiquette are putting bad reviews? Educate yourselves please. Amazing gym and staff - for the quality of the franchise that is.

Negative experience: A very intimating atmosphere due to management. However, other members are quite friendly and will help you if you need advice. Management/ staff isn’t the best tho.

Fantastic experience: I joined when this gym 1st opened in the area. So I know the owner and staff well. Alex the owner and the people he leaves in charge like Paul are AMAZING! and always welcoming . If there are any issues the take care of it immediately . i'm all about Value for my $$$$ I work hard for it so I like to spend it wisely, No regrets here. like the other reviewer said there is no reason really for bad reviews here . if there was i would not still be a member AND I STILL AM. Great atmosphere, always clean especially the bathrooms and showers and all the trainers are amazing they dont push push you on additional service and they are alway there to help and show you how to use equipment if your not sure how too, there always there when you need them, WHAT ARE YOU WAITTING FOR SIGHN UP. AND AND TELL PAUL ROMEO REFERED YOU :)

Negative experience: I wouldn’t recommend joining a membership at this location, Paul is the least friendly I have seen at any gym. We came to check out the gym but all we get is being lectured on and telling us about his rules and getting email warning and being surveillance by his CCTV, rather than actually getting to know the place. He will treat You like a 5 yr old. I get he is trying to manage the place but the way he is treating customers or prospects is no where tolerable. Unless you want to be told every move you make while working out you take your money somewhere else.

Fantastic experience: Best gym and the best customer service. Paul and JD are amazing, so kind and accommodating. Not sure why people post bad comments, this is the best Gym to go to. Extremely clean and good equipments. Best are the people who work here- extremely polite and kind. Thank you Paul and JD.

Negative experience: Take membership in another franchise who would gladly wave off the joining fees and will charge you 5$ less bi weekly and come workout here!

Fantastic experience: I enjoyed working out at this gym. Thank you to Paul and his team for providing a comfortable environment both mentally and physically to work out in.

Fantastic experience: The location was clean, the equipment in great shape, and appeared to have very few people there while working out allowing easy access to most anything there. The staff, more specifically Raymond, were courteous and professional, and I will be seeking this location out in the future during my travels.

Negative experience: DONT SIGN UP HERE. THEY ARE SCAM! ONCE YOU JOIN, THEY WONT LET YOU QUIT UNLESS YOU PAY FINE TO QUIT

Negative experience: not sure why this location is still open and i am sure all the positive reviews are either their friends or straight up paid SEO! we had an interaction with Alex Khouri who threatened and intimidated my son and my husband counting on his body mass to scare them. We cancelled the membership, and i agreed to pay $250 cancellation fees (which they don't deserve but i really want to get this over and done with) their GM has been emailing me to either volunteer my credit card information over their unsecured phone line or to go there (where we got threatened and intimidated by the owner) and make the payment. any legitimate business or professional staff will accept wire transfers or cheques but this place neither legitimate nor has a professional staff. For any one who has a similar issue regarding their membership cancelation you can report to the better business bureau or the ministry of government and consumer services for free and they will make things right. For all others, don't even consider this location and RUN.. there are plenty other decent gyms in Markham and this one is not of them.

Fantastic experience: Love this place and the owner Alex is very kind and personable

Fantastic experience: The gym is by far the best maintained and cleaned compared to others in Markham and surrounding area. The employees and owner are extremely professional when dealing with members. They are also very personable.

Positive experience: Clean, has enough equipment to get what you need done. No chalk is a bit of a bummer though

Fantastic experience: Great gym, staff are friendly and helpful. The gym is clean and tidy, with well maintained equipment.

Fantastic experience: Amazing gym!

Fantastic experience: Great gym! Great selection of free weights and equipment. Plus's the staff are very friendly and eager to assist! Would highly recommend.

Fantastic experience: Been going here for more than a year now. Great environment,staff and gym! The trainers are very helpful and friendly and the gym itself is stacked with everything you need!

Fantastic experience: James is by far the greatest guy there

Fantastic experience: The place is always clean and organized.

Fantastic experience: #swag

Fantastic experience: Been going to this gym for nine months, I love working out here. The atmosphere is great, it's like a community where you can enjoy a good workout and keep each other motivated. The gym is clean and tidy, equipment is well-maintained. Trainers and staff have been friendly and helpful. My overall experience at this gym is positive and am happy to be a member. :]

Negative experience: Owner is extremely unprofessional and horrible to interact with. Would strongly suggest going to Iron Fitness instead of having to deal with him.

Negative experience: Don’t sign up for this place. Cancelled 3 times and still was charged monthly fees and even after I closed my account at the bank they kept charging. When the issue was brought to their attention there was absolutely no effort to rectify the issue. Was a loyal customer for 3+ years and to get dismissed like that - not impressed and very disappointed. Shows that at the end you are not valued as a customer.

Negative experience: Terrible..... I absolutely do not like this gym in general, they are apart of the LA fitness in USA but their policies do not allow bring ONE guess. They almost charged me for bringing my sister in. We HAD to do a contract they do not do monthly gym access. When we referred others to come to this gym we were never given our 1-2 weeks free of charge. They said they add these weeks at the END of the contract.... The contract day comes, access was denied.. We immediately wanted to cancel the plan and they said that it has been cancelled it does not return on it's own... WRONG.. they did. I came back from a 3 month trip away from Ontario and come back to my invoices with withdrawals from mine and my husbands account... RIDICULOUS... we never got our money back until MONTHS later... If I can give this a ZERO I would.

Fantastic experience: The staff and everyone is super friendly. Great place!

Fantastic experience: I have been a member of AnyTime fitness for approximately 7 years. I recently switched over to the McCowan and Bur Oak location! This gym location is very clean and the equipment is always in perfect condition. The staff are very friendly and always welcoming when coming into the gym! There are many classes available such as yoga, spin and kick-boxing that you can participate in. I really enjoy this AnyTime Fitness gym and would recommend it to others!!

Negative experience: I stepped in on a Thursday at 11:30am, the door is locked no one is answering horrible experience, the weather was super cold and windy. I ring the door bell at less 10 times and no one answers I try calling also no one answers. my plan was to sign up but this place does not worth it.

Fantastic experience: Friendly staff and clean facilities, also being open 24/7 is super convenient!

Fantastic experience: I have been going to this specific location for almost 5 years now. The staff and the owner are friendly and knowledgeable. They are always accommodating and try to assist you to the best of their abilities. Location is always clean and ultimately they take of their equipment. This gym feels like a community where everybody gets along whether it is the staff members or anytime members. I recommend this gym to anybody, anytime! It is truly a great place to work out at!

Positive experience: Expensive and dont have luxuries of competitors like sauna or massage chairs or swimming pool etc but it's a jog away and relatively not busy

Fantastic experience: I have been a member here since it has opened and like other gyms I thought it would get dirty, unorganized, finding weights in random places, but for over 4+ years it has maintained the same look since it has first opened. The staff here are friendly and always ready to help or just to talk before or after your workouts. This gym feels like a community where everybody gets along and willing to help each other, would recommend this gym to anybody, anytime.

Fantastic experience: I have been with Anytime Fitness for couple of years now, this is the best gym i have ever been to. I bet you will never find any weights lying around on floor, its as clean as it gets. Great Customer Service. Every single equipment are in proper working condition. O will highly reccommend this gym to anyone who is looking for a great place to workout.

Fantastic experience: Helpful and cool staff. Great location. Facility is clean. Members are friendly.

Fantastic experience: Great environment to workout in and the staff are very helpful

Fantastic experience: The Anytime Fitness at the McCown location is the best gym I’ve been to by far. Great space to work-out in with their high ceilings and natural light that doesn't make it feel like your working out in a dungeon. The entire staff are always encouraging, helpful and friendly.

Fantastic experience: This has been my home gym for about 4 and a half years now. Can't say enough good things about the place and its fantastic staff. JD, James, Lionel and of course Alex too. Professional, friendly, knowledgeable, accommodating - the whole 9 yards. You can't go wrong with this location! Compared to other anytime locations in the area, this is clearly a step ahead!

Fantastic experience: Really enjoy working out here

Fantastic experience: I have been going to this gym for 3+ years and appreciate the very friendly staff and the cleanliness of the facility. Great gym to join!

Fantastic experience: Great place to workout... Staff is friendly and informative... Very clean and hygenic

Fantastic experience: I've been going to this gym for about 6 months now and it's by far the most well-kept gym I've ever been to. The staff is very friendly and knowledgeable. James, the manager, is very friendly and makes an effort to greet and get to know the members of the gym. In terms of the environment -- the staff really set the tone here; they constantly survey the area looking for misplaced weights. The members really seem to mimic this, which is great. I've never had an issue finding weights when I need them. If you're looking for a clean gym, tons of new equipment that's well maintained, friendly and knowledgeable staff; this is the spot. (Didn't mean to make this sound like an essay, but this place is legit)

Fantastic experience: Love this Anytime fitness location! Super convenient cause it’s close to my house and it’s 24/7, super clean, and staff is suuuper helpful and friendly :) special shoutout to james for always helping me whenever ✨

Fantastic experience: James is a great manager! Helped me meet the fitness goals I needed for my job. Couldn't be more grateful

Negative experience: Absolutely no staff during staff hours.

Fantastic experience: Very helpful staff!

Fantastic experience: This location is top 3 Anytime Fitness gyms in the GTA, in my opinion, and I've been in a ton! It's clean, spacious and has nearly most gym machines you'd need. 3 powerlifting racks(squat bench, rack pulls), leg press, leg extensions and leg curl machines and tons of dumbbells. One thing that stands out though is how clean the washrooms always are. Gym goers here seem to maintain the standard of cleanliness as well

Fantastic experience: Only gym i go to. Fantastic place to work out and talk about a positive environment. Always clean and never too busy outside of the prime time hours of 5pm-9pm. If you're looking for a gym that is always open, clean, and not crowded this would be it.

Negative experience: This owner Alex provides horrible customer service and does not know how to effectively run a business.

Fantastic experience: Great facility always clean. James is great employee to talk with before or after workouts. He cares about all his guests and is always very helpful.

Positive experience: my gosh have I never been to a gym where the staffs question everyone who come in like they are criminals.

Fantastic experience: Been a member at Anytime Fitness McCowan for over 4 years now and it's the best decision I've ever made. The facility is spotless and always clean. The staff is so professional and members are awesome! Many have become great friends of mine.

Fantastic experience: AMAZING GYM !!!!! The vibes and the people here are always so welcoming and happy . My husband and I just love it here . Something as simple as a smile and a “hey how are you “? Makes my day . James is the general manager here and honestly he is so helpful , generous , and has the best sense of humour . Alex is super friendly and runs a great gym . This gym feels like my second family . It’s never too busy , and the equipment is top notch. Everyone is so motivating and down to earth . The gym is professionally cleaned every morning and has an indoor shoe policy which helps keep the gym super tidy !

Fantastic experience: The most constant gym in markham. You always know what to expect, gym is super clean, machines are always working, staff is super friendly and professional at all times. You will never run into typical gym issues as weights not being put back, never able to find parking, never have space to put your gym clothes. General manger James and owner Alex are very meticulous when it comes to their standards. They are great and amazing and truly make you feel like a part of a family. Those 2 always have went above and beyond any expectations you could have. All members are super respectful and clean. Trust me if you have any issues let James know and he will go above and beyond to make sure he fixes those problems asap. Best experience ive personally had at any gym, which has ranged for goodlife to la fitness and everything in between.

Fantastic experience: This is my type of gym for sure!!. It has everything I look for in a gym especially a punching bag. I love the fact that the gym is always tidy clean and other member there follow proper gym etiquette . If you have issues or concerns just fined James , he's the coolest person.

Fantastic experience: Great staff very helpful .The gym is always clean at all times. All the equipment is well serviced. Overall great atmosphere love getting a good pump on at this location

Fantastic experience: I love this place! it's clean the crowd is nice and the employees are great! They always make time to show you how to use machines or give other workout advice. I think I found my GymFam. If you're looking for a chill and motivating workout environment, you'll find it here for sure

Fantastic experience: The greatest gym of all time. The trainer, James, has been an amazing. He’s like a father to me now!

Fantastic experience: One thing I can say is this gym is clean and very well put together. It has everything I need to get back in shape and everything is always so tidy and in its place. The staff are really friendly and I love how approachable everyone is. It almost feels like a community

Negative experience: Alex is a terrible owner, I asked if I could pay for 3 months only and Alex told me it's only possible after doing the 1 year subscription. I stuck it out for a year and then i canceled. A couple months went by and I wanted to go back to the gym and the owner (Alex) told me that I have to get the year subscription again and when I questioned him he talked to me like I'm lying and I'm stupid. Terrible customer service, go spend 50 dollars a month somewhere else.

Fantastic experience: Clean gym with very friendly and helpful staff. Would recommend anyone to join!

Fantastic experience: Great gym! Very clean, friendly owner and staff, and members.I would really miss this gym if I moved.

Fantastic experience: Extremely well maintained and excellent gym around the area.

Fantastic experience: It’s a great gym. Always kept clean, weights are always placed back, well organized and great layout. Lot’s of variety for machine cardio and machine workouts. Studio room is awesome too with tons of equipment. They also have free classes throughout the week like spinning and yoga. Great staff that are always acomodating and welcoming. Highly recommend!

Fantastic experience: Good

Fantastic experience: Best gym I have experienced in Toronto. The staffs are friendly and as far as I can see they say hello and goodbye to all the members entering and leaving the gym. The gym is clean and very tidy. The weights are always put back by every member after use. Quite frankly, I don't think I have ever seen a gym like this. All members of this gym are very respectable to others. 5+ stars! Unfortunately, in any business, we tend to hear the negatives first and most people who are happy with the service don't write a good review. Keep up the great work guys. (Alex, Ray, Josh & Rida)

Negative experience: Just moved from BC to Markham and was looking for a gym to join. After reading all the reviews, I remember when I was visiting Markham a couple years ago and I needed a gym to workout at for a couple of weeks. I remember printing out the 7 day trial and coming to this gym, but because I had a BC ID the owner didn't allow me to try his gym. Now that I have moved here I remember the bad experience and not even going to deal with it. I hope you read all the bad reviews and learn that this is not the proper way of conducting GOOD business. Not being flexible with your plans or trial will only anger people and with the power of internet reviews that problem only multiplies. Short sighted business practices will cost you.

Positive experience: Small and clean gym.It's all you need

Negative experience: Really bad customer service. The manager/owner is very unprofessional I asked him a month ago on how to cancel my membership and if I have to give any notice to cancel, he said no and asked if I’m looking to cancel. I told him nope a few weeks go by and now I need to cancel my membership immediately and asked him about canceling he came off very disrespectful asking me to repeat myself every time I spoke. He even rolled his eyes at me. All of sudden he told me that I have to give a 30 day cancellation notice and also email him stating the date I need to cancel. I said to him you never told me anything like that before when I asked a few weeks ago and then he started raising his voice at me, he wouldn’t let me get a word in. The man was shaking he definitely has some serious anger issues. Anywho, whatever you do, do not sign up at this anytime because that manager (Alex) is difficult to work with. I will not be going back to that gym to workout!

Fantastic experience: Its been almost six months for me here. Nice gym. Nice ppl around. Private washrooms best. Cleanliness as you would expect.