Orangetheory Fitness

Fantastic experience: My favorite workout ever!

Fantastic experience: I love OTF as the pace and energy of the workouts make an hour fly by. I was only ever motivated to work out for 30-40 minutes on my own, but these longer targeted work outs have allowed me to increase my stamina, endurance and strength. After consistently doing OFT I love how everything else is suddenly easier, hiking, snowboarding, going for a run, etc. I've been to a few OTFs but the staff and coaches at N. Van are my favorite. They're fun, attentive, welcoming and encouraging. Great place all around.

Fantastic experience: I absolutely love this place—it has truly transformed my life. My endurance, stamina, and, most importantly, my figure have all improved dramatically. After years, I can finally wear clothes I thought I’d never fit into again. The changes I’ve experienced are incredible, and within just a month, I started seeing real results. (Of course, maintaining a good diet plays a big role.) This 1-hour workout is an amazing bonus to help you achieve your dream figure faster. A huge shoutout to the incredible coaches—Bob, Holly, Derrick, Jane, and Yasi—who are not only skilled but also so friendly and encouraging. And let's not forget the amazing front desk team, who work behind the scenes to ensure everything runs smoothly. I can’t thank everyone enough for helping me reach my goals. I’ll truly miss this place, but who knows? I might just come back in the future! TJ

Negative experience: I joined Orangetheory for a couple of months, and it turned out to be a disappointing experience. While they seem to have a good business model for making money, the subscription fee doesn't make sense. They offer the same exercise program for everyone without considering different ages, weights, and body shapes, which is quite frustrating. The equipment is extremely limited, with only treadmills, rowers, and dumbbells available. This lack of variety makes it difficult to have a comprehensive workout. Their cancellation policy is inflexible, even in cases of force majeure. This lack of consideration for customers' situations is quite disappointing. They use a heart monitor band called the OTB which is supposed to enhance the workout experience. Unfortunately, it doesn't work properly in about a third of the sessions. Moreover, you have to purchase it separately, and it's quite expensive for the quality offered, although the packaging is nice. The only redeeming factors are the reception staff, Pegah and Mikael, and one of the coaches, Holly, who were all really nice and helpful. However, their kindness alone isn't enough to justify the overall poor experience.

Fantastic experience: I love attending Orange Theory! The workouts offer great variety, the music is fantastic, and the instructors excel at ensuring everyone performs weight exercises safely and effectively

Positive experience: Clean equipments and fun people to work with are here.

Negative experience: People are accommodating and friendly. I wish though they have a better service.

Fantastic experience: Been going here for years. Fabulous gym with fabulous staff.

Fantastic experience: I recently joined Orangetheory Fitness, and I couldn't be happier with my decision. From the moment I walked in, I was greeted by friendly staff like Mikael and Pegah, who unconditionally and kindly support me. The atmosphere is inviting and motivating, with exciting programs each time. What truly sets Orangetheory apart is the exceptional coaching staff. My favorite coach is Holly, who is knowledgeable, motivating, and genuinely invested in helping members reach their goals. Whether you're a beginner or a seasoned athlete, they push you to achieve your best. I've seen good progress in my fitness journey since joining Orangetheory, and I credit it to the support and guidance of the amazing staff and coaches. I want to thank Pegah again for being incredibly kind and supportive. Yasi is fantastic! Her energy and motivation light up every session, turning each workout into a challenging yet rewarding experience. Bob and Derrick are also exceptional coaches, bringing not only dedication and positive energy but also unparalleled expertise and unwavering support. They consistently inspire us to reach our full potential, fostering a collaborative and uplifting environment. Their genuine care for our growth and development makes them invaluable mentors who always go the extra mile to ensure our success!

Fantastic experience: Super and varied daily workout in a great environment with attentive coaches.

Fantastic experience: Great trainers. Nice vibe. Easy to keep to yourself with the dim lights and no teaming/grouping up. Results too!

Fantastic experience: The only workout class that keeps me consistent! Love the coaches, they all keep you motivated to keep pushing.

Fantastic experience: Awww love how friendly everyone is!

Fantastic experience: It’s fun workout. They do push your limit.

Fantastic experience: Amazing experience...great coaching and great customer service at front desk

Fantastic experience: Bob is amazing he cares about his client he is awesome and full of positive energy I really enjoy his classes thanks Bob for being a such a nice and amazing coach .

Fantastic experience: Love the workouts - I am not usually a gym person but this works for me! Great coaches. Overall body workout. Time flies each session.

Fantastic experience: I love orange theory,good team ,good philosophy and I do believe these exercises are designed based on knowledg. I fully advice to people this sport facility. Good luck to orange theory and their team.

Fantastic experience: Always a challenging and fun workout! The staff are all amazing and very friendly. I love coming here twice a week!

Fantastic experience: Coach Bob is full of energy, very caring, and he checks every single persons pose, performance and ensures everyone is on track with the class. He picks great tracks as well! Like he is a good dj too haha! The competitive environment and having the opportunity of constantly seeing your performance details, and setting goals are also very motivating. There is also free parking behind the building

Negative experience: I have been wanting to try Orange Theory out for awhile now and went online to fill out my profile and get the free first class. I was waiting until I returned from vacation to book my class as I have prior commitments this week. Within an hour of filling out my profile I received a call from OT, I was clear during the call that I would call them to book my class once I figured out the date, since then I’ve received two text messages, three phone calls & two voicemails to book a class. It’s too much, I was clear I would call to book my class when I was available so let me do that. It’s really turned me off from the entire thing.

Fantastic experience: Great staff, the club manager always helpfull super nice she is really patient

Fantastic experience: Amazing studio and service. The head coach knows his stuff and has a great playlist and coaching voice. Highly recommend

Positive experience: Great workouts, clean space and lovely staff

Negative experience: As much as I enjoy the exercises, I just can't breath in there.There is only a few fans circulating the same heavy polluted stuffy air.A few of us mentioned to the receptions but not sure why is not getting fixed.Thats the reason I won't be going back for now till they make the changes.Not a healthy air to breath in, when at least 100-150 people a day are exercising in there.They won't even open the doors , no outbound or inbound Ac in site either. Super dangerous for lung infection spread.Please let me know when its taken care of.

Fantastic experience: I really liked having the coach and the heart rate monitor to guide my workout.

Fantastic experience: The best gym ever!!!

Fantastic experience: The energy of this gym is phenomenal. The coaches are great, they are invested in creating an amazing workout experience for everyone.

Fantastic experience: Finally I experienced the joy of exercising! Amazing! I have lost 16 pounds and counting on

Fantastic experience: Super fun, and everyone is really nice

Fantastic experience: Love this place, amazing workouts, amazing couches

Fantastic experience: Great coach!

Positive experience: Somehow signed up for a free class as I’ve had a hard time getting motivated to train and go to the gym. I knew about the cost of classes prior to my 1 free class so that was not an issue. The class was good but as a new potential client, I found the music extremely loud and overpowering it was hard to hear the trainer’s instructions. It became more problematic when I got to the treadmill and had to keep adjusting the incline and speed every 30 seconds to 1 minute. The whole experience noise wise was overwhelming but I still had a great workout. The one thing that deterred me from joining is you also have to pay for a heart monitor through them which is $80 bucks on top of the classes. That was a big shocker given how expensive the classes already are. Combined with the crazy noise levels I decided not to join. I have enough gym experience to create similar workouts on my own.

Negative experience: Coaches are good and energetic, but cancellations and late show-up policies are very unclear, took me two weeks to have online access to my profile

Positive experience: Convenient location. Couches are good. They have unclear cancelation policy as this is Orangetheory Fitness, but the staff are good and responsible. Just be clear with them.

Fantastic experience: Thank you for great experience every time! The space is very clean. The instructors are great. There are very welcoming vibes from everyone.

Fantastic experience: Had my first free trial class and loved it, but due to covid restrictions the place is now closed. Hoping it'll open up soon so I can start where I left off

Fantastic experience: Love the energy from the coaches, varied and effective workouts, friendly staff, community feel, and real-time feedback with the heart-rate monitor. Strongly recommend to friends, including those who are hesitant about group fitness (as I originally was).

Fantastic experience: Greatest thing ever

Fantastic experience: Everyday Occurrence!

Fantastic experience: Workouts are whole-body, always new, and motivating.

Positive experience: Fabulous

Fantastic experience: Orange Theory has changed my life. I have been a client for almost two years and I feel great.

Fantastic experience: Great program generally. Not quite the same from home but all things considered a fantastic alternative to going to a gym.

Fantastic experience: Absolutely the best in group training. The structure of the classes, the awesome coaches, the vibe, the music and the heart monitoring system gives me the motivation to have a great workout every time. Even if I don’t feel so great going in, I come out after an hour feeling amazing as I can visually see how hard I worked out and how many calories I burnt! From day one the studio always used disinfectant wipes between stations and after people switch from one area to the next so the cleanest place from day one! It’s like personal training but in a small group. The coaches do their best to catch incorrect form and correct your form and offer alternative if you have injuries .

Fantastic experience: Loved the experience. Good coaching and technique.

Fantastic experience: Nice place good work outs.

Positive experience: Such a great workout and staff are well trained and always offer modified options is you need it. One downside is that it's expensive. However, if you're looking for fitness and strength results than look no further.

Fantastic experience: Love the combo of running, rowing and weights. The coaches are really knowledgeable and keep me motivated and push me which I don’t do on my own. Really like seeing my progress with their “Splat” system and calories displayed on the screen during my workout.

Positive experience: Very good workout.

Fantastic experience: I've been working out at Orange Theory North Vancouver location since the spring and it's been just the program I've been looking for. I am currently 30 weeks pregnant and been doing this workout throughout my pregnancy and I honestly believe it's helped me avoid all the common complications and ailments. The coaches give me tons of options to modify the exercises so I can get through them safely while still being effective. I snowshoed up Mount Seymour on Christmas Day and it was actually easier to do this year at this stage of pregnancy than it was last year. THANK YOU to the coaches for being so great! Whether you're pregnant, a senior, an elite athlete or new to the fitness world, get yourself into a class and give it a try. You'll love it as much as I do!

Fantastic experience: I love everything about these workouts - the variety, the instruction, the guidance, the encouragement. The coaches are all amazing people, dedicated to making sure we get the most out of our workouts and that we do so safely. They're quick to check in with folks and make sure that everyone is doing the movements according to any limitations or specific needs. The music is always on point and the perfect accompaniment to our base pace, push pace, and screaming all out!

Fantastic experience: Best 1 hour workout you can get.

Fantastic experience: Great place to workout! I love the friendly staff and coaches they always make me want to work better and harder to improve myself!!

Fantastic experience: As someone who didn’t really work out before I am grateful to have a coach leading me - they push me more than I ever would working out on my own! I also love getting the workout summary after to show me how many calories I burned. Oh and the staff are all amazing!

Fantastic experience: Best workout out there! Enthusiastic coaches keep you pushing! Great mix of cardio and strength training. Always different, always fun!

Fantastic experience: great variety and instructors, total workout cardio and resistance training

Fantastic experience: Great workout routine

Fantastic experience: I really like the variety. Boredom is my biggest deterrent from working out; with OTF, I don’t have that excuse!

Negative experience: Good trainers. My issue was not there. I had cancelled due to moving back to the island and the girl I spoke to said no problem. One month later was charged again. Called and was told I didn't fill out the proper paperwork. Wasn't informed of said paperwork so they said they said they would refund me because of lack of communication on their part. Fair enough I was happy with that answer and carried on. Fast forward one month, charged again. Called back and again gave me the same speech and said someone would phone me back. Man who phoned back said I would get that month refunded as well as an additional one for my troubles. Did not deliver on that. Got only one month. Had to end up going to bank to put a stop payment. Horrible customer service and would not recommend to anyone as this was a headache and a half.

Fantastic experience: Nice Facility

Fantastic experience: The trainers are the best. They are knowledgeable and super motivating. I love that the workout is different everyday so it's never predictable. I love that I can see how I'm doing and adjust my efforts in real time. And the music. And of course I love the results I'm getting!

Fantastic experience: I absolutely love OTF! I started my OTF journey in Toronto almost 1 year ago! I left Toronto and then onto California and still went to OTF. I’m now in Vancouver and knew I wanted to go to the studios in town. OTF seems to be the only high intensity works outs I stick with and truly enjoy! One thing I recommend to studios in Canada, which California studios do well is to provide basic hygienic products. Such as deodorant spray, tampons, etc. Very simple but I think it’s a great touch to the studios.

Fantastic experience: Best success I have ever had from a fitness program. It’s high energy and stays interesting with different workouts daily. One of the biggest things I miss after our move is not being near an OT. I loved the staff at OT North Vancouver (Lea, Derek, Bob, Victoria, Lourdes and Nina in particular) who got to know everyone and enjoyed drawing out the best versions of themselves and others. Thanks for a lasting positive improvement in my life.

Fantastic experience: Great Place to work out

Fantastic experience: Love the training style, love the people and love the results!

Fantastic experience: It’s quick, challenging and always changes. Because it is heart rate based, almost anyone can join and start to work out here. As your fitness increases, you simply work harder. I started out fitter than many and have been able to easily track my gains. I like that there are a variety of ages and fitness levels participating in the same class. I don’t get bored and always get a great workout. Lots of classes to fit almost every schedule. I really enjoyed going here.

Fantastic experience: THE BEST THING I'VE EVER DONE FOR MY FITNESS AND DISCIPLINE. HIGHLY RECOMMENDED. ESPECIALLY....NORTH VAN. Love the city and the people

Fantastic experience: I was hesitant, thinking a public class was not for me, your results on the board, healthy people and me being last! But that’s not the vive at all. People are encouraging and friendly. The schedule works very well for people who work and have children. The coaches are encouraging and helpful! It’s a really positive experience.

Fantastic experience: Awesome Team @ North Vancouver Studio/All front line staff and all Instructors, Bob, Lea, Malae, Ralph, Derrick and Tanja, they are all amazing and proffessional. Definitely RECOMMEND . If you go to OTF You Do Not Go Anywhere Else.

Positive experience: Good workout!

Fantastic experience: Love Lea! She is a fantastic motivator. Also love how efficient the workouts are. The workouts are also for any fitness level.

Fantastic experience: Great Full body workout! The front staff and coaches are amazing, especially Lea! They are all super helpful, knowledgeable, really work to keep you motivated and very personable with all their members. Each workout is uniquely designed and has you pushing yourself to the next level every time!

Fantastic experience: The coaches, the tracking systems, and the fitness classes have become a daily routine. I have not been a regular in class fitness until I started OTF in the spring of 2017. I honestly believe that it is the best functional fitness program that exists. No class is the same, the continual challenges help one to see their progress, I would highly recommend.

Negative experience: Its nice but since its not designed for your personal body it can be actually be bad for you and make you feel worse and farther from your goal! Most of the trainers are great but few are angry all the time

Fantastic experience: I’ve been doing Orange Theory Fitness for about a year now, and I’m convinced it’s the best workout around. The coaches really add the extra motivation I need to get the best results from my workouts

Fantastic experience: Orangetheory's structured approach to each workout produces results. With the constant incentive, provided by the coaches, it makes each session effective, fun and worthwhile.

Fantastic experience: Good paced and diversified exercises.

Fantastic experience: Love this place. Go there since 2015

Positive experience: I love these classes as an add on to a workout regime. Let’s start with the positives: 1) Great cardio workout. Gets your cardio in shape really fast. 2) love the heart monitors and the displays to see where you are at at all times. 3) trainers are all great friendly people. 4) Was really easy to cancel my membership when I couldn’t take classes anymore. No trouble at all. The reason for the three stars is as follows: 1) They switched up all the times “to make it easier” of the classes right after I joined and now I cannot attend. They knew the reason I joined was for the 1pm and they neglected to tell me they were changing it so annoying and not accommodating at all - for me anyways lol. 2) For the money you are spending to be a part of this, I would like more of a variety of classes. I feel like I need to be a part of two gyms to get all I need. 3) Classes are alllllllll pretty much the same so gets boring after a while. 4) I find the towelette wipes to wipe down the machines wasteful. Wish they had spray bottles and towels to clean stations. I try to be conscious of my garbage so this bugs me a lot.

Fantastic experience: Awesome place for a good sweat. The staff are always doing a good job of correcting any bad posture and technique.

Fantastic experience: The most efficient and effective workout classes you can find. I've tried other options such as corssfit, personal trainers, and other gyms out there and my experience with OT has been by far the best so far. This is why I like OT the most: 1. The workout classes are very intense, but you are in control of how hard you want to try. However, if you are lucky to have a good coach, it's just hard not to push yourself. I strongly recommend Lea and Tanja. 2. You are asked to wear a heart monitor and you see your live data on the screens which really helps you and the coaches to be in control. I personally always try to beat my previous workouts based on the live data. It has helped me a lot. 3. It is not cheap, so you feel bad if you miss a class. Overall, if you are reading this review and you haven't tried yet, just do yourself a favor and try a free session and judge for yourself. My tip for you is to do it with Tanja or Lea. I have tried other coaches in North Van and Downtown (not all of them) and trust me, a caring energetic coach makes a HUGE difference.

Fantastic experience: Great staff hard workout but fun.

Fantastic experience: I’ve been going to orangetheory for about two years now and I’m super happy with it. I really have enjoyed the classes. Every class is different so I never get bored. The instructors are extremely knowledgeable, highly motivated, and awesome people to be around. I've never been in a gym with a better vibe. I love orangetheory and I would highly recommend this place to anyone...

Negative experience: If I could, I would post a zero....I had heard about Orange Theory from various friends and my daughter had signed up for an introductory month. She brought me for a complimentary workout and if I signed up on the spot, she would receive one month free. I was talked through the logistics of the options available for workout plans etc... prior to the workout. I did the workout and thoroughly enjoyed it however, I was currently committed to some other exercise programs and did not want to start at the time. Post workout, I was pressured to sign up and assured that I could phone in anytime to begin my one month pre-paid time (8 x for one month). My daughter would then receive one month free. I was told that I had to commit to this by 9 pm that night or the offer was invalid. As it benefited my daughter, I did so. Subsequently, she put her "membership" on hold. After one month, she discovered that they had begun to charge her credit card on file and she felt she was still "on hold". They then informed her that she had to come in in person or send a registered letter by mail in order to cancel her account. They would not honour her one month free. She was stuck with a $177 charge to her card with the next payment coming out in two weeks. Once she comes in in person to cancel, there is a 30 day wait period. I went in person as she could not attend and discovered that my own one month package of 8 workouts had started two weeks ago and the time was almost up. I have asked for a refund and the manager Nina has refused. Do not give this organization your credit card and if you join, quitting is expensive!

Fantastic experience: I was looking for a class that offered cardio and strength training but also one that included effective input by the trainer. (Often group classes are just mad houses where people are racing to get the exercises done but without anyone caring whether it's being completed properly. Thus, a lot of injuries.) OT offers participants trainers who actually care about our well-being, and I really appreciate it. A total body workout, and a safe one. Thanks, OT!

Fantastic experience: Awesome workout! a must try :)

Fantastic experience: I was looking for a way to add more fitness into my schedule. I was (and still am) working with a personal trainer, but it wasn’t enough and I can’t afford to pay for 5 or 6 sessions a week. But I also won’t work hard enough if I just go to the gym on my own. OTF makes it possible work out as much as you want ( I go 4-5 a week) and provide you with personal coaching when you need it, the set schedule of a class, a fun group atmosphere, and the ability to track your progress in real time. I have been a member for 2 months now and have made great progress on body shape, weight loss and my fitness. I can’t believe I am sprinting at 10 mph! Join today!

Fantastic experience: Great workouts and superb trainers

Fantastic experience: Awesome place for work out - challenging every day

Positive experience: I love OT. The classes are extremely well planned and highly efficient, the coaches are great and it's really just a wonderful atmosphere. If you're looking for results in a safe environment, this is the place for you - regardless of your capabilities or fitness level. OT is not inexpensive and the fees have increased quite a bit since I first started attending. This wouldn't frustrate me as much as it does if it weren't for the lack of classes on the weekends and the cutting of evening/morning class times... With that being said, it's still awesome and I still highly recommend it.

Fantastic experience: The best crew and best workouts

Negative experience: Full disclosure: I haven't been to OT, and definitely not to this location, but I don't think I will. Tried to call to get some basic information, more specifically membership rates. I was informed that I need to attend a class before they can inform me of costs. Erm. No, that's not how things work. As a consumer, I reserve the right to be well informed prior to attending the class, complimentary or not. By refusing to answer the most basic of questions, they lost a potential long time client.

Fantastic experience: wonderful!

Fantastic experience: The variety and motivation from the coaches provide an excellent workout every time. Even on days where I may feel like I'm dragging coming into the workout, I leave feeling invigorated and ready for more! Excellent positive and supportive atmosphere fueled by coaches, staff and members alike!

Fantastic experience: Orange theory is excellent conditioning for ANY fitness level. Love it!

Fantastic experience: Great workouts and trainers

Fantastic experience: Been going here for years and still loving it. All coaches are all great, very fun and knowledgable. Probably the best 60 minute work out there is.

Fantastic experience: I am over the moon that I discovered Orange Theory Fitness. For years I have been procrastinating about getting fit, and wishing there there was something out there that I could fall in love with, get addicted to, and finally enjoy exercising. Look no further people. You've found it. Between the ever changing work outs, friendly atmosphere and incredibly helpful and encouraging trainers, this place is gold. Totally hooked, already feeling more energetic and noticing a difference in my body after just a few sessions!

Fantastic experience: Wonderful group fitness facility. The instructors and staff are very friendly and the workouts are guaranteed to make you sweat. If you are looking to make a change to your fitness, this is the place to make it happen.