
Information about Bob Chan-Kent Family YMCA
Opening hours
- sunday: 7h-19h
- monday: 6h-21h
- tuesday: 6h-21h
- wednesday: 6h-21h
- thursday: 6h-21h
- friday: 6h-21h
- saturday: 7h-19h
Our comment from FitFit Canada about Bob Chan-Kent Family YMCA:
The Bob Chan-Kent Family YMCA in Chilliwack is a vibrant community hub that offers amazing facilities for families and fitness enthusiasts alike. With its recent upgrades, the center boasts a spotless environment and a variety of options for every age group.
Highlights include:
- Clean and Safe Facilities: Users consistently praise the cleanliness of the facility, from the swimming pool to the changing rooms, creating a welcoming atmosphere for families.
- Friendly Staff: The staff is noted for their friendliness and attentiveness, making every visit enjoyable. Reviews frequently mention staff members like Karen, who are committed to providing a great experience.
- Diverse Programs: The YMCA offers a wide range of programs for all ages, including swimming lessons and childcare during workouts, fostering family time and engagement.
- Great Equipment: The gym features modern equipment with plenty of options, although some users suggest a desire for more variety in workout machines.
- Community Atmosphere: Members describe the YMCA as a second home, where community bonding is encouraged through group fitness classes and family events.
While some users have expressed concerns about pricing and occasional availability of services, the overwhelming sentiment is one of appreciation for the quality and dedication found at the Bob Chan-Kent Family YMCA.
Services, Machines and Guided Classes
Bob Chan-Kent Family YMCA: Opinions
Fantastic experience: Amazing upgrades to this place since I've been there a few years ago. Very nice location now.
Fantastic experience: Almost better than family . My son and I love this place, but I especially want to shout out the swimming instructors, they do great work for the kids. The front desk people are next, the lifeguards and of course Karen .
Fantastic experience: This place is spotless! After swim lessons the changing room floors are clean and DRY! After swimming lessons I dont worry about my little one slipping and so nice to not see the water and mess from the last person in the change room. Spacious changing rooms with hot showers are also appreciated. The gym facility is also immaculate, the staff in the childcare space are super friendly, caring and in tune with your kids development and what their preferences are. All other staff are smiling, welcoming you every visit and know you by name. Ideal place for a stay at home mom for childcare during workouts, swim lessons, regular free family events, SUPER clean building and amazing staff. This is a huge step up from other leisure centre's we have in the city. We're there 5 times a week and when we pull into the parking lot my toddler shouts, "YEY! THE Y!"
Fantastic experience: To expensive
Fantastic experience: Very welcoming place. Instructors are encouraging and helpful. Highly recommended
Fantastic experience: It's like our second home. The kids are always treated like family. Everyone knows us there and we always feel safe and welcomed. It's such a fun and clean facility. We love the programs they have especially for the whole family to join in on. We love how they encourage family time together. We are so grateful for the YMCA but specifically the Chilliwack location because of Karen and the rat of the amazing staff.
Fantastic experience: I’ve been a group fitness instructor at the Chilliwack YMCA for 6 years now and I absolutely love teaching there. I feel very supported and the community and staff are so kind. I’ve been bringing my children there since they were 6 weeks old, they enjoy going just as much as I do. This is a great family oriented facility.
Fantastic experience: This is a very niche review, but I am a clean freak who notices this stuff. The bathroom was sparkling clean!
Fantastic experience: What a great team at this YMCA - the staff and class instructors are fabulous! The facility is beautiful and extremely well maintained; there are tons of good classes attended by so many friendly people! My time at the Y is something I always look forward to!
Fantastic experience: The YMCA, specifically this one, is one of my favourite places to be! I have a great community at the 6:15am classes and I look forward to going every mornings (most of the time) ;) The staff is friendly, the facility is clean, and the equipment is up to date.
Fantastic experience: Friendly staff. Nice to out-ot-towners.
Fantastic experience: I love the Y. There are so many programs for all ages. The family atmosphere is out standing. Well worth the fee. Cleanest place in town. Staff are amazing.
Fantastic experience: Karen showed us around the facilities, she was very enthusiastic and her passion for the YMCA was contagious. Actually all the staff we have met have been very friendly, the facilities are clean and inviting. I look forward to the many classes they offer.
Fantastic experience: Beautiful new facility, I love this place. Huge basketball gym. Lap pool and hot tub. Spinning class room. Yoga class room. Table tennis for kids + families. Child minding on site. Conference rooms. Wheelchair accessible (elevators).cardio + weights + classes. And : affordable. Can't say enough good about it. We are lucky to have this place.
Fantastic experience: Thanks to all the volunteers on volunteer week at Chilliwack YMCA. You guys rock!
Fantastic experience: Carol is very attentive and also helping with new programs
Fantastic experience: Excellent place with wonderful staff !!!
Positive experience: It is okay, quite expensive for drop-in.
Fantastic experience: Nice clean and lots of help with swimming and lessons
Fantastic experience: Great gym and staff members.
Fantastic experience: Great chery helpful staff. Awesome variety of exercise machines. Super instructors ; great programs.
Fantastic experience: Friendly staff and well kept.
Fantastic experience: Beautiful place to be!
Negative experience: Only been a member for 2 weeks and the amount of times the pool has not been available because of no life guard , or the hot tub has been closed is pretty poor service , particularly on a Sunday during family open swim. It might be time to review your management. At this rate I will not be a member next month
Fantastic experience: I like it, there is a pool, a gym, a basketball court, table tennis, and so much more!
Fantastic experience: Great family place n always clean
Fantastic experience: Absolutely beautiful installations!!
Fantastic experience: Staff are very friendly; facility is very new;
Positive experience: The facilities are always very clean with lots of showers and lockers and lots of parking. Staff are always friendly and the gym isn't usually very busy. They also don't have contracts, which is my main reason for using this gym as I've been screwed over in the past. However I find some of the gym equipment lacking. For example, they don't have bumper plates, different options for barbell bars, or different workouts accessories. I'm working with a trainer at a different gym and she often has to troubleshoot with me to adjust my workout to the Y's limited equipment. Also, their hours aren't great. Closing at 5pm on Saturday and 2pm on Sunday is way too early imo so I don't tend to go on weekends. Overall I like this gym, I just wish they'd upgrade some of their equipment, especially as it's supposed to be a family gym so items like bumper plates should be a given.
Fantastic experience: Lots of equipment.
Fantastic experience: You can find table tennis, swimming pool, gym, basketball and classes for swimming and fitness. Nice staff. Clean and attractive surroundings. Not too much busy. If you go now you can get 1 week trail for all of these. Highly recommended.
Positive experience: Great place well equipped with good modern equipment..good addition to our comunity
Fantastic experience:
Fantastic experience: The staff are brilliant! Kids have been learning to swim here and they love it!!! The facility is always clean and well maintained. Karen is just so lovely and Frankie too. All the staff are great!
Fantastic experience: A wonderful community of caring volunteers and friendly people, a great place to make friends and meet new people in Chilliwack, especially in the workout group classes! I can not say enough good things about Chilliwack YMCA! I've been a member for 10 years.
Fantastic experience: Karen and Maria are such helpful staff and very polite when I had met them at the front desk.
Negative experience: Sad to give it 1 star. Got a so called 5 day pass for only a 2 week period. I said to the girl, can it start may 1 and she didn't do it. I lost a week right away. The schedule times and classes are awful :(. Very poorly set up :( I did 1 yoga class. Worst ever and I've done quite a few different ones over the years. Went to another one with a different name and it was the same but even worse than the other one :( I left after 1/2 an hour of sleeping there when I just woke up from a better nights sleep. Never seen that before. Maybe good classes were cancelled. I'll never get to try them. Sadly those ones are only 1 time or on 1 day a week. This Greatly Contributes to NO Quality of life :( :( :( :( I won't even go into the BS of low to no income :( :( :( Their prices are OUTRAGEOUS. Brutally Disappointed :(
Fantastic experience: YMCA is a fantastic sports center. The staff is exceptionally friendly and welcoming, making it a pleasure to visit every time. The facility is well-maintained and kept neat and tidy at all times.
Fantastic experience: Is a very nice and clean staff very helpful. Took on a tour. Not very busy.has a great gym everything you need to stay healthy. And a big beautiful swimming pool. I joined seniors 24.95 every two weeks well worth the money
Fantastic experience: The Y is a great place to workout. There are some really incredible classes, my favorites are with Sharon. Their Y Play child care is top notch but a little hard to book in. They are very accommodating and welcoming. All the girls at the front desk are so friendly and helpful. I appreciate all the water refill stations, lockers and vast array of gym equipment. Great job!
Positive experience: Amazing facility with great staff! I am taking 1 star because it can get quite unreliable in terms of what's open and when is open.
Fantastic experience: Very clean and a good layout
Fantastic experience: Friendly staff and excellent programs
Fantastic experience: Favourite place to workout, such a great community feel.
Positive experience: The place is very spacious and very modern. The gym has tons of options and people are very respectful of each other.
Positive experience: 15$+ for a drop in? Is YMCA a company or a community center. I only needed to use the gym and there was no option for that. All day everything or nothing. Not very accessible monetarily.
Fantastic experience: Always a good experience. Facility is always clean, staff and volunteers are friendly, along with lots of options to get your workout on!
Fantastic experience: Friendly staff clean facility everything you'd expect from a YMCA I had an amazing experience the staff and manager made us feel very welcome and help us out with our needs ! Definitely worth a visit
Positive experience: Great place but expensive for my teen son.
Negative experience: I was talked into purchasing two prepaid cards worth $5000 each. Soon after, they raised their item prices by 30% and are not allowing refunds on the cards.
Fantastic experience: Modern facility, good equipment, friendly and knowledgeable staff!
Fantastic experience: First time going today. Really nice newly renovated facility. Clean and well managed. Definitely going to use this facility over the cheaper options available in town. The price biweekly is good given the facility and staff for sure.
Fantastic experience: Great atmosphere, great options for fitness, outstanding employees and volunteers
Fantastic experience: Love it!
Fantastic experience: Fantastic staff. Super friendly and so helpful! It could be a bit easier to register. The app they use seems to be having some issues but otherwise it's a great gym and 10/10 for their kids programs!
Fantastic experience: Warm, helpful and absolutely lovely staff, Amazing facilities and services. We love the time we spend each week at this centre.
Fantastic experience: Amazing friendly staff ..specially karen is very friendly
Fantastic experience: I think it’s a great gym but has its flaws I feel like it could have less cardio machines and add a better bicep curl machine and just have more machines in general and add just one smith machine for different kinds of calf raises and exercises unique to it but other than that the staff are super friendly and the bathrooms and locker rooms are super clean which I’m impressed with for a public space
Fantastic experience: Top class facilities
Fantastic experience: Great staff and gym and facilities are always clean. However I wish they were open longer on the weekends.
Fantastic experience: Beautiful facility, very friendly staff, and affordable biweekly memberships. So happy to have signed up, Cheers YMCA!
Fantastic experience: Awesome place. Friendly and helpful staff.
Negative experience: TERRIBLE
Fantastic experience: The child minding programs alone make this place the best. Its been my saving grace with little kids. My 1st day back to the gym after 17months from the whole covid thing. An I moved away for 2yrs. Its still the best gym ever if you have kids. Worth every penny!!!!
Positive experience: I normally love the YMCA. We stuck with it during the renos and covid. But they don’t have programs for my kids when I need them. The 10-15 ages are hard for the kids to get what they need from the YMCA. No child care, so i can’t go to my classes. And swimming lessons filled up before we even got an email about it. Not to mention they now charge double the amount for a family of four. I don’t think we can stay with the YMCA. Will be switching to Cheam for now. Will keep watching the Y, if they change what they can offer, maybe it will be worth the price.
Fantastic experience: Everything looks brand new and very clean around there.
Fantastic experience: Friendly staff and big gains
Positive experience: I didn't realize that YMCAs were so inflexible when it comes to access and membership. Their website sucks big time - I looked for at least 30 min on memberships and not sure if I ever found the pricing - I think I gave up. Not really any programs for seniors.
Fantastic experience: New clean and welll equipped.
Fantastic experience: Esta de lo mejor, es un edificio completo con todo lo necesario e importante para una buena salud!!
Fantastic experience: Staff is helpful, paid for membership online. In person only took like 4mins, then i was right into a workout. Nice!
Fantastic experience: Absolutely state-of-the-art facility with "real" people running it. A pleasure to visit!
Fantastic experience: The facilities are amazing but the highlight is definitely the classy and friendly staff!
Positive experience: Does anyone know if the pool is open yet?
Hi there, Christina. Thanks for leaving a review! Our pool is not open just yet but we will be sure to provide an update to all of our members when we are ready to reopen it. Apologies for any inconvenience.
Fantastic experience: Love the YMCA. Lots of new equipment and plenty of staff to help you out. Looking forward to pool time
Fantastic experience: The building is always clean and the staff are friendly. Never too busy and lots of machines to chose from. If you’re looking for a gym that isn’t intimidating, the Y is for you!
Hi Alden. Thank you very much for your feedback! We are so glad to know that you are enjoying our Y.
Fantastic experience: The facilities are clean, staff is friendly and helpful..overall a great place to get fit
Negative experience: I never go to ymca it expensive don’t allow leisure center cards and pool same size to small kinda rude staff
Fantastic experience: Pretty standard prices for a great service. There is always starters discounts and it is fairly simple to get a membership. really clean gym and positive atmosphere is really nice. They only have one bench press set up which can be difficult if you go during the busier hours but overall a really nice set up. Compared to a lot of the other choices in town this is ideal for casual or beginner users. There is probably a lot more here that I don't even know about yet.
Thank you very much for the feedback and review, Dorian! Glad to hear that you are enjoying our centre of community.
Fantastic experience: A great place for families
Thank you very much for taking the time to leave a review, Dan! We're glad to hear that.
Fantastic experience: Fun place.
Fantastic experience: Great new facility
Fantastic experience: Friendly staff and new equipment makes for a great experience. Child care is really secure and great
Positive experience: I was excited to join the new facility and after being members for the last 6 months and paying the already pretty high rate for 5 family members they put the price up to a crazy higher payment. Adding 40 dollars more on a membership is outrageous. Not impressed about how they handled existing clients.
Fantastic experience: 직원들도 친절하고 시설도 좋아요!
Fantastic experience: Nice and clean facility. Friendly and helpful staff.
Fantastic experience: Amazing staff here!
Thank you very much, Rick!
Fantastic experience: Great facility!
Thank you very much, Bruce!
Positive experience: Took a tour. Clean and bright. Great building.
Thank you very much, Rob!
Fantastic experience: Beautiful new facility. Good selection of weights cardio equipment and the stretching area is under rated for sure. I like that I can find time to dump my kids off to do activities while I hit the weights.
Fantastic experience: Love it , there is always equipment available to exercised , the place got renovated and open September 2019 Open public swimming pool available regularly , love the friendly atmosphere. :). Temperature is always warm
Fantastic experience: love this place even have a daycare
Fantastic experience: Love the Hot... tub
Fantastic experience: This place is great there are many activities and fun things to do, there is a gym, a basketball court, a swimming pool, and many activities for kids
Fantastic experience: Great chery helpful staff. Awesome variety of exercise machines. Super instructors ; great programs.
Fantastic experience: Excellent facilities and I rarely have to wait for a machine. Staff are extremely friendly and helpful. I would recommend it to anyone.
Fantastic experience: New machines and kind staff
Fantastic experience: Very clean facility- super impressed! Staff were extremely helpful. Small pool, but more than enough for the need that I had. Thanks for welcoming me as an out of province guest :)
Fantastic experience: Affordable, clean, friendly recreation facility.
Positive experience: First time visiting the new facility. The old one was very dated. It is well laid out and well lit. The change rooms, swimming pool and ball court are on the main floor, along with various meeting rooms. The workout area is on the second floor. As it's new, so is the equipment. Like all YMCA's, the staff are pleasant and very helpful. I extend compliments to the staff and volunteers for the cleanliness of the facility. This YMCA does not have a 'Plus' section however the staff will provide towels if you are a plus's member from another Y. Out of town visitors like me will have to bring soap, razors etc. The lockers are free, also one can take their valuables and place in lockers on the workout floor of uncomfortable using the change room lockers.
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