Fit4Less

Negative experience: Dumbells and plates all over the floor.

Negative experience: That’s not even considered as a gym

Negative experience: Poor customer service ! Really disappointed

Positive experience: They promote 10 cads membership but they charge annual fees which will be 62 cads. Noone to guide you with the new equipment

Negative experience: Worst experience ever! Date: Friday 8th November Time: 11.30 am Location: I forgot my card was waiting 25 mins at the front curb no one answered the phone or assisted me… Then a dark complexion guy showed up with airpods in both the ears and red eyes maybe was sleeping or stoned… Very poor customer service… Extremely rude and arrogant… Couldn’t assist and I had to leave… Unacceptable. Kindly look into this and take disciplinary action.

Negative experience: Shitty organization i deactivate my membership they charge me $83 last payment, still sending me emails you've missed payment, no customer care number

Negative experience: Customer service is joke , had rude experience from a guy.

Negative experience: The staff is never there. I was disappointed 3 4 times this week to not see anyone at the desk. I needed to use massage chair that’s why I pay for Black Card unfortunately we cannot use it without staff activating it for us and they are always I guess in toilet. Never available. I need my money back

Negative experience: Worst experience at the first day of gym. A Guy came and said i will be back in 2 minutes didn’t came back for 20 minutes minutes worst experience with staff. Ask other guys in the gym they said they are like this they never at a desk.

Fantastic experience: Good

Positive experience: I don’t understand the bad reviews on the staff. In my experience the staff was very pleasant and the staff member was very helpful and answered all my questions. I also think the dirtiness comes from the gym members themselves. From what I saw the staff members proactively try to clean. We all should do our part in keeping the place we work out clean!!! I’ve never seen a gym where the customers bother the staff so much. And I’ve been to many. The gym is to come, work out, feel good, and leave.

Negative experience: The staff is always missing after 2 pm... Whenever u need them, staff is not there...

Negative experience: THE WORST LOCATION TO VISIT. NO WATER FOUNTAIN EITHER. SMALL, OVERCROWDED AND DIRTY.

Negative experience: Today I visit first time to get membership but the behavior of staff is very rude with customers ..they don't know how to talk with customer

Positive experience: This Fit4Less location is in a prime and convenient spot, making it easily accessible for locals and commuters. However, it is often overcrowded, especially during peak hours, which can make it challenging to enjoy a smooth workout. While the gym offers basic fitness equipment, it lacks some premium amenities such as a sauna, swimming pool, or hot yoga classes, which might be available at other fitness centers. Additionally, the high volume of members means that some people tend to monopolize equipment like treadmills and weight machines, making it frustrating for others to get their turn during a workout.

Negative experience: Staff is really rude and disrespectful and looks uneducated they literally throw my card away very very negative environment specially with staff. I request there should be automatically activation for black card users so they don’t face these negative people face in the morning

Negative experience: I canceled my membership in the month of July 2024 but still 3 payments were deducted form my account even i talked with staff they don’t know anything

Negative experience: Very disappointed i went to gym today gym is not open the time is 8 am and wait there above 30 mints but they did not open the gym

Negative experience: The surroundings are very messy. The employees are not at the reception desk.

Negative experience: The gym is good…but the staff of this gym is very bad…i had a very worst experience with them…the girl on the reception desk was very rude…she don’t know how to treats the customer…may be first she have to learn how to talk with somebody… that’s my humble request to the manager, please hire the new employee instead of that receptionist girl….

Negative experience: I called them before coming to gym nobody answered and waited for so much time to get some info in the gym but there was no staff member i would say hire somebody if you don’t have staff

Fantastic experience: Kindly lower the music volume, it is way to loud. Cannot hear my own music in my headphones. Thanks.

Negative experience: No shower mostly there is no staff

Negative experience: Worst gym among the entire GTA area , very small space and always be crowded ( no black card area and not much weights and More defective machines

Negative experience: Not co-operative staff

Negative experience: Very bad equipment and maintenance

Negative experience: Weights area is really small and overcrowded with men that hog the entire section and don't share making it hard as a woman to go into it. It smells really bad there too, gym is often dirty and the staff don't clean or put the weights back. Mostly all international indians who don't have good gym etiquette unfortunately

Positive experience: Good

Positive experience: I don’t know why they take so long to repair the machines. Staff is also very rude.

Positive experience: This location is pretty small compared to others. For the price I believe it’s alright. They need work a bit harder in order to keep the gym clean, and maybe add a water fountain.

Positive experience: In my experience, this gym is good. The washroom could be a bit cleaner, though and some treadmills can improve a bit

Negative experience: Lack of cable machines at most of gta locations

Positive experience: Not bad

Positive experience: Too much crowdy and there is no special space provided for the black card members over here like they provided at their place which is at Torbram and Queen intersaction.

Negative experience: Don’t take membership here it’s waste of money, I forgot my card they said you have to bring card and come back even I have the membership, and most of machines are not working here. Very bad gym.

Negative experience: Worst location ever! The staff is completely rude and not helpful! Imagine requesting to speak to a manager. Keep in mind if you ask for the staffs name they give you fake names! When the staff passed the phone to the “manager” who said his name was Damian R. He did not listen to a word I had to say instead he chose to say that he did not want to have this conversation with me. Then to add insult to injury he hung up on me. I have never ever had a company deal with me in such a manner! Also they failed to mention if you get the black card you can only swipe your card every 30 min in order to bring a guest you can’t go at the same time! At this point I have cancelled my membership with this location! Do not sign up at SHOPPERS WORLD! That location does not care about the customer! Also the gym is DIRTY! The machines are out of order (ex: treadmill and some of the weight machines) total disappointment! They never ever fill up the paper towels so that you can sanitize the machines, and it’s water only in the spray bottle! Never again! If I could give a lower score I would give them 0 Stars! Also don’t even waste your time DMing them as they also take long to respond on Instagram and Facebook! They just need to shut this location down period! I looked at the other reviews and they are all correct about this gym and the poor service and how disgusting the facility is kept! Either hire ADULTS that actually have customers service background instead of these HIGH SCHOOL teenagers who care zero!

Fantastic experience: Nice gym, Just need to add more straight rods and dumbbells and one chest stretch Machine.

Positive experience: Good but too much crowd.

Negative experience: I went there to join, I waited for half an hour but nobody showed up. Then I had to come back. Please hire some employees to improve your service. I can go somewhere else but it’s your loss that you are loosing members.

Negative experience: Lady at the Front desk feels so hard to help anybody. I Don’t know for what she is getting paid by Fit4less. She doesn’t even listens what concerns we do have.

Fantastic experience: Nice gym. Little rush but its good

Negative experience: Staff is not good they didn’t listen to the customers over here. They are busy in their on fun doesn’t listen to the people come here. Staff need to good in their behaviour if they are working not in their attitude

Negative experience: Was interested to see my gym options, not only did the gym meet the bad reviews left online about it but it seems it is the same online too! Every review is followed by a response from the owner telling them to reach out on their social like maybe address the problem not promote your social media? Never coming here and don't recommend it to anyone.

Negative experience: These two pictures will describe how this gym actually operates.

Negative experience: I just went there today for the membership… but the girl on the reception was looking fully not intersted to help…

Negative experience: I have very bad experience with staff members. They are so rude. We’re paying for their service not to tolerate disrespect.

Negative experience: - Small gym, has no good equipment and you can never work out properly because someone is always in your space - Smells disgusting - NO WATER FOUNTAIN -No gym etiquette -Paper Towels are rarely refilled/no one cleans the machines. -Lockers are so small, you have to keep your gym bag outside and hang your jacket along with everyone else's.

Negative experience: Honesty, my bad experience was with the staff and management. I Have found that fit4less finds ways to charge you for things that you should not have to pay for. I was charged for a returned check when my gym membership payment came out of my bank account and went through to fund this membership, but was returned by fit4less. I contacted management and was told that I would be contacted back within one day and it’s been weeks and I’m still waiting. So I would say, if you don’t want to be scammed, find another gym.

Fantastic experience: The customer service at this location was excellent! However, I was disappointed to discover that there is no water fountain available. During my workout, I had to resort to alternative methods to stay hydrated, which was not ideal. I kindly request that GoodLife Fitness consider installing a water fountain in this specific location to better serve its patrons. Thank you for your attention to this matter.

Negative experience: Staff is so rude , and she is so much arrogant and dont know how to talk with other . First of all , give training sessions how to treat others .

Fantastic experience: Very pleasant staff.

Positive experience: Nice gym, but need more upgrade equipment's

Negative experience: Dirtiest gym every seen. No water fountain. Weights all over the place. Not sure if its the members who go there or the management doesn't pay attention.

Negative experience: Staff never show up on weekends, Their timing start from 10 am ,,, Now 10.30 nobody here

Fantastic experience: Competitive pricing, lot of equipment to use.Not crowded.

Negative experience: Staff is very rude. Customer service is zero

Positive experience: Good Gym! Budget Friendly

Positive experience: Why showers always locked? And have to ask staff to open them?

Positive experience: Great staff, but the place stinks! No one wears deodorant and cleans the machines before and after use.. Needs better ventilation.. Weight area too busy and full of men … you get what you pay for..

Negative experience: The onion sweat smell is unbearable..

Fantastic experience: Its only small in size but the staff has kept the gym really clean and maintained. Out of all fit4less in brampton this one was the most maintained.

Negative experience: Way too many people. No one was cleaning their equipment. Also, the massage chairs weren’t working and there was less equipment than normal gyms.

Negative experience: The staff is very unfriendly, they don't know how to respect the customers. One of them does not know, how to attend the customers which are essential for the business, today's incident, I was done with my workout, I was cooling down and I saw 3 customers waiting for the staff to address, but as there was no one at the counter and they asked me for help, so, I searched for the guy who was present earlier at the location and I informed him. At the very first place, he was very arrogant, he saw the 3 persons standing outside seeking for help, he just ignored them. I was surprised with the words he used, he said, "Do your workout, and leave the place, don't engage with the business, you are not here to help customers, so leave after the workout". As a basic human intent, I tried to help them and this is what I received from that member in the staff. Fit4less must educate them how to deal with the customers, how to be friendly and how to give and take respect from the customers. His attitude was completely unacceptable.

Negative experience: No water, tiny, not clean. Worth the drive to other locations

Fantastic experience: Hey, remove some of the cardio machines from central row and bring in Hack Squat machine, hamstrings curl machine and Smith machine.

Negative experience: Very poor service.

Negative experience: You guys are charging me from last 3 years .. i did not renew my membership but they automatically renewed it … i moved out of town now they are not canceling it . Make sure you cancel your membership before move out .

Fantastic experience: Budget gym good for students

Positive experience: It's a small gym but the atmosphere is nice. There are times during the day I can go without the gym being overly busy. Variety of equipment is very very limited but it still does the job.

Negative experience: Employees always sitting in the back office not caring about someone might need their help. Worst customer service.

Positive experience: Wasnt the best gym but it did serve me well for the time being

Fantastic experience: Clean and energetic workout environment. Friendly staff. Best services at affordable rates.

Positive experience: Very crowded in the evening. Limited options available.

Negative experience: Never clean just they want to take money

Fantastic experience: Ambience is good for working out, and there is a lot of equipment to use. I liked this gym.

Negative experience: Worst customer service, Customer service people so rude, never talk politely. Never never go with this location Worst worst experience

Fantastic experience: Helpfull staff and great atmosphere

Positive experience: Need more abs machines. There is no drinking water available over their, may to sell bottled water. Everyone need drinking water to fill their bottles while excercise, people fill water from washroom.

Positive experience: 2 machines not working, no black card room. Average place to workout. Thinking to move to a quality gym chain.

Negative experience: Very crowed gym, no one cleans the equipments, weights are every where except on the racks, smells so bad, hot and weak AC. On the other hand it is so cheap and that what you get for 16$ a month

Negative experience: Need more equipments and machines. Especially, Stairwalls…

Negative experience: Misplaced my card and they want me to pay $16 to get it replaced. (Banks don't charge you for misplaced cards. )They can only manually let me in 3 times even though I had paid for 2 weeks in advance plus my annual fee upfront. Extremely disappointed and I canceled my membership after 3 weeks

Positive experience: Too busy

Negative experience: No showers. No water fountains. I'll be canceling my membership asap.

Positive experience: This is my priority gym ….. it is nearby to my place as well….as a student it is really very great and affordable… almost all the workout exercise is available…!!! Staff is good…!! Always helpful and keeps the gym clean…!!! I usually go late night… is it good at that time … less rush…!!! Reason why i am not giving 5 stars is sometimes the gym gets too busy like from 5pm to 10 pm… too much…. Almost all the equipment gets busy….we have to wait a-lot more than expected…!!!

Negative experience: Unkind and rude behavior by the employee when called to cancel the membership. A lesson learnt, not all the cheap gyms are poor but worst, pay a little extra for better experience.

Positive experience: There are alot of people around 7 pm but by the time as i end up around 8-9 pm like i have a 2.5 hour work out the gym starts getting empty and its almost no one in there around 12

Fantastic experience: Good gym . Although i visit at night, there is no staff for assistance, they might be available in the morning i guess. It is open 24hrs ✅

Negative experience: On April 20th 2022, someone stole my wallet with two of my credit cards from the Goreway Drive location locker. The person used my credit card at shoppers next door to the gym. Luckily the credit card company was able to refund me for those transactions. I reported this to the gym staff and was informed that the manager will reach out to me. It’s a month now and didn’t hear from her. I called her two weeks ago and she said they are still investigating and she was busy couldn’t call earlier. She is the most unprofessional person I have met thus far. Fit4less is cost effective but their service is the most sloppy one u will ever find

Positive experience: Staff is not visible all the time, they will hide themselves into a locked room. Bag/tshirt not provided as they were out of stock!! Plenty of cardio equipment and dumbells. It is kept clean and plenty of televisions as well.

Positive experience: Might've just caught it at a bad time, but gym was a mess and the equipment is dated compared to other locations. Servicable though.

Fantastic experience: Been my gym for a long time now. Affordable and good.

Negative experience: As a young female who has been going to gyms since I can remember, this was the worst, most uncomfortable I have ever felt during a workout. I understand that this is a cheap gym and for the value, the equipment is at par with the price. However, there is no gym etiquette. Not only do other members not wipe down any of their sweaty equipment, the amount of inappropriate staring I experienced in the 30 minutes I could stand to be there for was unbelievable. I wish that someone had left a review regarding the overall environment of this place so I could have avoided it altogether. I will never go back to this gym and advise females to take caution.

Fantastic experience: Very Good facility. Have ample space and many equipments. A little too crowded on weekdays but still worth the price.

Fantastic experience: Love the energy and friendliness of the staff. Huge shoutout to Chelsea

Negative experience: Lazy staff , not hlping people

Positive experience: You need to improve your customer service, the gym is decent and they don't have showers like other branches in GTA. The machines are new and not crowded. As a member in Fit4less I recommended this Branch for their new machines. Good luck for your business.

Positive experience: It's good, but you have a better option right next to it. I personally don't find anything missing in this gym. For the prices you get good equipment.

Negative experience: I’m not so happy with their system as first they said gyms are closed due to covid and they still deduct money and after opening it they mentioned its 24/7 available and day after that no its not 24/7 but they usually forgot to remove 24/7 tag from the door and person like me was wondering around 3AM in the morning that what happened to my black card. Absolutely no customer service you cannot call customer service. As they don’t have. Imagine if you need help around 3am as you can’t enter. Unfortunately, you have to visit gym in morning during staff at site.

Fantastic experience: It was quite the work out!