Hub Climbing | Mississauga Rock Climbing Gym

Fantastic experience: great climbs, great staff, and friendly regulars.

Negative experience: Lots of walls and space but 0 interesting or memorable climbs. No sense of community. Hard to recommend this gym for people who climb, or for those who to get into the sport.

Fantastic experience: Came here with some friends for my first ever climbing/bouldering experience. I was very nervous since I'm not the best with heights . But the staff here were very kind and informative on how to safely climb and dismount if need be. I had a blast here and hope to give it another go sometime!

Fantastic experience: Visited from Edmonton, was looking for a bouldering gym and found this place as well. Lots of problems to work with, will definitely come back with my personal climbing shoes

Fantastic experience: Very nice indoor rock climbing place to spend the day with kids. Staffs are friendly. Training is easy, just go there early.

Positive experience: Climbed here a couple time. Lots of fun bouldering routes. Even when it's been busy we're able to find quiet areas to climb. The setters know what they're doing but the gym seriously needs to invest in more new holds.

Negative experience: so I went here with my friend who knows how to rock climb, and we were bouldering, all the climbs were super boring. The people who go here don't know how to rock climb, this is probably great if you are learning but not as an advanced climber. Gonna renew my up the block membership. Go to up the block wayy better!!

Negative experience: Not really sure why this gym has such a high rating. As an avid climber the only thing this gym is good for is birthday parties. I’ve been going to this gym for years and found out today they fired a bunch of my favourite staff. One of my favourite setters who btw had a WSIB claim and then they just fired him after that? I’m not really sure what’s going on maybe the gym is under new management but they have to get it together. None of the new staff know how to do anything and any time I have to do anything with my membership the new staff can never help me out. Not really sure who’s gonna help me in the future or if they’re gonna have to call the managers because they fired a bunch of the senior staff. Anyways, used to love this gym but now it just looks like it’s going into the dirt, might get a new membership but at the rate it’s going at it looks like they might be closing down any month now so I don’t know if it’s worth it

Fantastic experience: Amazing time with the kids. We are now hooked on climbing! Clean, beautiful facility with so much to do. It's huge! Highly recommended

Fantastic experience: Great route setting and fantastic staff. Worth the drive from Kitchener at a last moments notice.

Fantastic experience: Been 4x- fantastic activity/place for kids. Consistently the staff very helpful and pleasant. Highly recommend taking kids here

Fantastic experience: Lots and lots of climbing options, parking can be packed in the evenings. Prices are reasonable, staff is amazing and kind. Beware there are a lot of kids and it gets annoying when they start climbing too close and swing side to side (only happens near auto-belay). Lots of challenging climbs :)

Fantastic experience: Hub is an amazing space and offers a safe experience and orientation into climbing from experienced climbers for both adults and children. Hub has everything you need from rope climbing, to auto-belays, and bouldering walls. There is also an obstacle style section for kids and adults in the same building called Adventure Hub. As a first time climber and someone who is afraid of heights, climbing has provided me with so much value! It is not just physically rewarding, but also both mentally and emotionally rewarding to acclimatize to heights I never thought I could get used to, and to accomplish getting to the top of a wall that I initially found challenging. My initial response was that it wasn’t for me, I couldn’t get past the fear, but I kept going. I’ve had some emotions on the wall, frustration at not getting a route to the top on the first go, and soreness I’ve never felt before which all dissipated after a few sessions, and it was all worth it. For those who are hesitant to climb, give it a shot not just once but a few times, then see how you feel. If you’re a parent, I’ve seen how kids conquer the wall and develop skills that help them off the wall. I am enjoying my climbing journey with Hub!

Fantastic experience: Kids had so much fun at the adventure Hub! Staffs are very patient and friendly with the kids.

Negative experience: They removed my original review. This gym is my least favorite climbing gym ever. Staff are rude, bouldering setting isn't creative at all and bad. The vibes are very sad and unwelcoming. I feel I'm in a grocery store and not a climbing gym. Rope climbing at the pit has improved a lot and it seems the setters know what they're doing unlike the bouldering setting. Training area is very poor and lacking a lot.

Fantastic experience: Lots of climbing options in a nice huge facility. Bouldering, auto belaying, and lead climbing all available, but require different orientations and certifications. Lots of other training, conditioning, and warmup/recovery stations and equipment. Reasonable $40 for a day pass, but a month pass costs the same as 3 visits. Friendly and helpful staff. Free wifi. Proper water bottle filling station. Parking can be tight, especially since the lot is shared by the trampoline facility.

Fantastic experience: We had our son’s 7th birthday party here. It was a hit! All the kids had fun. We loved the new kids area. There are so many different types of climbing walls and features. My son’s favourite was the slide. Sooo fun! Or was amazing to see him gain confidence and climb higher and higher. After an hour of climbing, we went upstairs to our party room. We will be back for drop ins and I highly recommend this place to host your child’s next birthday party.

Negative experience: Staff unfriendly. Sets not the best. Manager banned me from membership for writing a bad review. Found that humorous as i don't plan to climb there anyways. Not a true climbing gym.

Fantastic experience: Had such a good time, AJ had great customer service and was super helpful!

Fantastic experience: Great gym. particularly good for wall climbing.

Negative experience: The workers here are not that helpful and friendly. We waited for so long at the check in. There was not other customers and so many workers walked around but no one came to help us check in. Finally there was one lady saw us from the office and asked one girl to help us check in. But the girl was not happy.

Fantastic experience: Had my 9 year old daughter’s birthday party at the Adventure Hub. It was great! Lots of fun walls and activities to try and the slide at the end was enjoyed by all! Staff were super helpful and involved during the entire time. Party room was set up by staff and spacious for about 13 kids and 6 adults. Highly recommend!

Fantastic experience: Excellent climbing gym... probably the best one I've been to. Customer service was great (the staff were very friendly, accommodating, and helpful). The sheer volume of space and routes was a treat - there are so many options. I definitely look forward to returning!

Fantastic experience: Son very much enjoyed the Leviathon Program with Coach Liam and Coach Ethan. In a few weeks, he progressed in his climbing skills. In the program booklet, youth program climbers documented and reflected upon weekly climbing experiences. Facility is nice. Staff is friendly. Manager (Tay Peer) was great at responding to program inquiries. Check it out - You won't be disappointed!

Fantastic experience: My son loves climbing here and we go to the Adventure Hub on weekends. The staff are always helpful and really friendly.

Negative experience: I've been to most climbing gyms in the GTA over the past 2 decades and this is my least favorite. Its very adequate, but it has a lot of weird rules that other gyms don't have. For example, you can't boulder with your harness - really?? I've never seen that anywhere else. Kids have to be 16 to tie themselves up for top roping (ps. they can DRIVE at that age!). A bit much... The vibe/atmosphere is not as friendly as other gyms either. Good if you're a beginner and don't know any other places, but otherwise I avoid it, despite the fact that its the closest to my place.

Fantastic experience: Love it, great climbing! I just wish the comp wall was used for more problems and not just comp problems. Feel like it's space gone wasted.

Fantastic experience: We were a group of four first timers. We went on Tuesday Afternoon. The place wasnt that crowded ATM.the fromt desk guy was very cool and friendly. The Philippine guy who did the orientation(sorry forgot the name) was really cool. The gym itself is very impressive. Had a lot of fun. Will come back again

Fantastic experience: Super simple signup process, great spaces for climbing with a harness. Unique bouldering walls and a great community.

Fantastic experience: Adventure Hub is a fantastic activity for kids. I highly recommend it. Even having watched the videos online I was surprised at how big the facility is and how much there is to do. The staff is extremely friendly and helpful. My son loved it. As much fun as a theme park but less money and with exercise.

Fantastic experience: Cannot say enough good things about the facility and the staff. The experience was fun and exhilarating, but from the moment we walked in the desk and floor staff were engaged and attentive. My daughter can sometimes be hesitant to try new stuff but the staff were encouraging and enthusiastic which rubbed off on her. Will definitely return.

Fantastic experience: Had our girls end of year hockey party here and everything was great. Was a bit tricky getting it booked but once that was sorted it was great. Kids had a blast. They provided decent pizza which is always a plus and we were able to use the party room while the kids climbed which was nice. Would definitely have another group event or party here again!

Negative experience: Decent place. There are so many kids here and many many different waivers to sign if you have someone under 18. Check in and orientation process takes a bit long. Bouldering (which I came for) section is small bc the entire gym is mostly for rope climbing. The holds were very dirty—I understand theres lots of chalk but the holds literally had dirt; my fingers came off brown. I’d recommend going elsewhere if you’re only coming for bouldering. I believe it came to around $70 for two ppl (under 22) including shoe rentals.

Positive experience: I’ve been at Hub for a while (since 2019) and recently fully switched to Boulderz Etobicoke. I’d say its a decent beginner/ intermediate gym, but for anyone trying to grow/ get more bang for their buck, I’d recommend going elsewhere. This location has an okay training area (ie. campus board, weights, a squat rack, elliptical, et cetera). In my opinion, they could make small improvements by adding rungs underneath the campus board (like Boulderz has), add various training equipment (ie. warm up bands, pinch training blocks (if I’m not mistaken they recently started to provide some), a belt to add weights to for weighted exercises, treadmill (they have one but it doesn’t work and just sits in the backroom), row machine, etc.). Unfortunately, this gym doesn’t have a kilter board (seems that most gyms have one nowadays (Steel Peak, Up The Bloc, Boulderz, Climbers Rock just to name a few)) they do have a moon board though. Seems like instead of making this location a place for climbing, they opted for building a kids playground (Adventure Hub) in the old beginners section and where the old birthday party rooms used to be. Not really sure if this was a good investment, as it doesn’t constantly run (but I could be totally wrong and which is why they are catering to kids/ families) (note they did increase their monthly price). If they want to appeal to climbers they should’ve put that money and space towards more climbing related things that will contribute to the CLIMBING gym and its members (ie. a kilter board, spray wall (they recently added this), traverse wall, et cetera). Regarding the setting, when the original head setter (Shawn) was there it was amazing. All the routes flowed and were extremely entertaining; the routes forced you to do intentional beta, forced specific movement, et cetera. Since I was last there, there were some routes that flowed well. Specifically, the setters with the initials JM, AT and HS. Regarding the bouldering, its okay, but I would rather go to Boulderz or UpTheBloc for bouldering. As I find the features of their walls kind of bland. This location seems really disorganized at times. They’ve been open since 2019? and they’re still going through growing pains from what I can tell. They only recently put up their pricing for items they sell in their makeshift store. Their social media presence was almost nonexistent (was poorly done) until recently. If you want to get your lead tag there it’ll be best to call in ahead of time as only certain people can lead certify people and they don’t always have someone on staff to test people. Regarding their pricing, I know hub recently increased their pricing… its ~$100 per month for a gym that’s still growing vs a gym like Boulderz ~$90/95 (for their gold membership). With Boulderz Gold membership, you can bring in a friend per month (irrespective if they have been to the gym/ location before, which is equal to like ~$25 ). Retrospectively to justify their price increase Hub has recently mentioned that they give you dual membership to their Markham location, but that doesn’t really justify the price point for a gym that’s under utilized/ still growing. Also, not to mention its on the other side of the gta. I would be more inclined to go to this location if they started making improvements (like getting a Kilter board to start). This is just my two cents, take it for what you will...

Fantastic experience: Adventure hub was great for the kids. They really enjoyed it. Thank you.

Fantastic experience: WHAT IF, hear me out we had some diff music - the music seems to get stuck in fallout boy all american rejects era for weeks at a time. Other climbing gyms do like instrumental stuff. Even some kpop would be great love it when you guys did that one time. Disney music also solid that one time. There was a NARUTO song recently that was hilarious but now its back to bside taylor TT_TT and I fear for the future. We need some bangers. ya know VARIETY just an idea.

Fantastic experience: We are so grateful for David and the hub team for making my daughter’s birthday so special . The place was beautiful and kids had lots of fun . The set up and orientation period was perfect and smooth and the kids had a blast. Thanks again! :)

Fantastic experience: Hub Climbing in Mississauga is a fantastic facility for rock climbing enthusiasts. The cleanliness of the venue is impressive, creating a pleasant environment for climbers. The staff is not only professional but also exceptionally friendly, making the overall experience enjoyable. What sets Hub Climbing apart is their commitment to providing a fully staffed facility, ensuring assistance is readily available when needed. The diverse and challenging climbing routes cater to various skill levels, adding to the appeal of the gym. Whether you're a beginner or an experienced climber, Hub Climbing in Mississauga is a top-notch choice for a well-rounded and satisfying climbing experience.

Fantastic experience: We came here today for the first time and I loved it. First off, we were taken around for the orientation by Rhianna and she was sooo patient with us. I was literally panicking and she was incredibly gracious and waited almost ten minutes through my panicking haha. Secondly, the auto belaying thing felt so secure which I appreciate because that was my whole fear! Highly recommend! It's so fun.

Fantastic experience: Had our son's 7th birthday there and it was great! The adventure hub is awesome and really fun for kids, and the staff were friendly and accommodating. Highly recommended

Fantastic experience: Amazing family Fun place. Professional instructors and staff. They have March break camps, Summer camps and various one on one coaching.

Fantastic experience: Great instructors!! Huge area . Has been renovated with Kids adventure centre too!!!

Fantastic experience: Ohh what an amazing place for kids.We booked a 105min slot in adventure hub in hub climbing which is more fun for smaller kids (5-12) years old .This place has lot of activities and staff is very helpful.Tip: always book your slot for adventure hub online or on phone because of birthday parties sometimes it can be full.

Fantastic experience: Had a great time at Hub! First time climbing in many years and the staff shows you how to get setup with a small orientation. It’s super easy. Staff was very friendly and easy to talk to. Place is well kept and we went on a Friday night, which wasn’t excessively busy. Many walls have varying difficulties. It’s more of a workout than you’d expect for sure. Would be happy to come back!

Fantastic experience: Excellent experience! Robbie was a great teacher and very friendly, I appreciated receiving his expertise for each of the courses. I will definitely be back and I though it’s a small gesture, I appreciated having access to St. Ives cream at the desk!

Negative experience: I was extremely displeased that 5 of the auto belay devices were out of service. I specifically came to Hub to auto belay with a friend, since I knew there would be a good selection of auto belay climbs at her level; however, the majority of the easy climbs were not accessible. There was only one 5.3 and one 5.5 before jumping to 5.6 and above. The other 5.3, two 5.4s, and two 5.5s were “out of order”, with no auto belay device attached. The front desk staff were well aware that we were here to auto belay, that my friend was a new climber, and that I was not belay certified, yet we were only informed that most of the easy climbs were not available until after we had paid. There was no mention of these climbs being out of service on Hubs Instagram page.

Fantastic experience: Nice gym, great walls and awesome routes for beginners and intermediates, generally the experience with all staff has been great. Had and issue where staff didn’t inform of a 2 attempt limit on the lead test, was not stated on their pricing, nor verbally when checking out or anywhere in their waiver. The staff performing the lead test were friendly, knowledgeable and provided great feedback. After the second test they informed me that there’s a 2 test limit and I’d be required to take their course to be certified at the facility. I spoke to David about the omission in all points noted and they acknowledged it shouldn’t have been omitted but weren’t able to do anything. Update: Taylor, one of the managers followed up the next day and noted that they’ve made updates to address these issues. The gym is excellent, the staff are great, they promptly addressed these omissions and tried to make things right.

Fantastic experience: Wow oh wow, I was helped by three staff members for getting out of a climbing rut ( was too in my head with it ). Jimmy, Liam, and David all helped me improve my skills AND self esteem. They helped me be the best version of myself. Atmosphere 3.5/5 Staff 6/5 Sets 4/5 P.S Jimmy makes the rating 5/5

Fantastic experience: We did our son’s birthday party at adventure hub climbing. David from hub climbing coordinated with us from beginning till end and made sure the party and guests check in goes smooth. At all times, he was available to discuss over the phone or email, they answer on both. They provided waivers needed to be signed well in advance and can keep a track of how many guests have signed, to keep a track for big party. The staff is nice and friendly with kids and helpful. Overall, it was a wonderful experience at adventure hub and every kid thoroughly enjoyed climbing. Adventure hub has a separate front desk and separate climbing area than the main climbing, which makes it a perfect place for kids party.

Fantastic experience: Great experience with the Adventure Hub for our 8 y old’s birthday. Staff were attentive and helpful. Facility has lots to offer in terms of degrees of difficulty.

Fantastic experience: We've come here climbing a few times over the years and loved it. We just hosted my daughter's 11th birthday here and if I could give them 100 stars I would. We had to move the date due to an illness and they were very accommodating. The stuff running the party were all so friendly and helpful. I will be coming back again for sure! The BEST place to have a party in Mississauga!!!

Fantastic experience: Great place to take the kids, especially young ones learning to climb and getting over a fear of heights. Adventure side is awesome with great staff, especially Rebecca.

Positive experience: is huge climbing gym and told me that there’s a new kid-friendly section that opened up. Hub Climbing boasts over 30,000 sq ft of roped climbing, speedwalls and bouldering. There are 2 types of climbing - autobelay (climbing with harness) and bouldering (lower walls, no harness). I took my kids to the Adventure Hub where they were harnessed in, and an employee helped them clip in and out of the autobelays (they need to be clipped in for each climb). Each section of the climbing wall had a different theme and bright colours - fossil climb, Tetris wall, circuit board, dual race up the wall, rope ladder and many more. I bought a 5 x 60min pass for $90 and at each visit, my kids can also do the giant slide and the giant jump as well. There’s also a fun AR wall where you can select the theme and difficulty of the climb. My kids were cautious at first, but they got the hang of it after a few climbs. They did really well for their first visit and I am hoping that their confidence increases over time. This is a fun alternative to an indoor play gym and I feel that it’s safer than a trampoline park. This climbing gym is massive and can accomplish novices to expert climbers. The staff is friendly and the place is clean (and yes they do have change rooms). They also have a location in Markham as well. 10/10 I highly recommend this place!

Fantastic experience: Took 8 & 12 year old boys here and they had so much fun. The only reason they stopped after 2 hours was because their hands got tired. Staff was great and there were plenty of options from auto belaying and bouldering to keep them interested. They want to come back again. If you will be bringing several kids be aware you will need to be an active participant in securing and removing them from auto belays.

Fantastic experience: Amazing experience each time at The Hub Climbing. The gym is huge and there are a lot of variety within climbs. There are plenty of climbs throughout the gym so you will always be working on something. Interesting routes and a super fun way to spend the day with friends! Special thanks to staff member Kevin who is very helpful, welcoming, and friendly each time we come in!

Fantastic experience: This was a fantastic experience! The front desk was very welcoming us and especially David was so attentive and accommodating during the entire climbing session. The height of the walls was impressive and I loved the theatre set up in front of the tallest walls. Who would have thought you could dig out a recess in the middle of the building to make the walls taller? It was an eye opening setup. Hub is spacious, lots of amazing climbing route for all levels of climbers. Kudos to the route-setters! But the most impressive thing is the staff who are so nice and friendly! Thank you for all the amazing memories.

Positive experience: The space itself is really fun. The walls are very inviting and the activities are fun. However the staff are honestly very rude and don't make the space welcoming at all. My son asked to leave after about 30 mins. He said the people working there were making him uncomfortable and he just couldn't enjoy himself.

Negative experience: The staff at this gym was incredibly rude and disrespectful to me. Just a week after my husband and I were charged for our monthly membership, two incredibly rude staff members approched us in front of everyone in the gym to remove my belay tag since according to them I wasn’t doing it properly and told me I could not ever belay again at the gym and could not ever get re certified. This was extremelly humiliating. We asked for a fee fund by email, and after a several weeks they only offer to refund us $5 (out of a $100 membership). BEWARE of paying a membership there as you can get your climbing privileges revoked right after you pay. I read your response, but your staff member told me, in front of my husband and the whole gym, that I could not be re tested and was permanently loosing my belaying privilege. Otherwise, I would have happily re trained. Your staff is incredibly rude, unkind and honestly, he bullied me and humiliated me. THAT’s why I left the gym, not because I refused to retrain. Also, right after this incident I contacted you, it took months for you to respond, and you only did after I left a bad review

Fantastic experience: My kids decided to explore CLIMBING for the first time – aged 8 & 11 years. I couldn’t have chosen a better place than HUB CLIMBING MISSISSAUGA. The staffs were friendly, supportive and shared all relevant information – filled up a Waiver as a Parent and also completed the ONLINE FACILITY INTRODUCTION. It is a fresh and fun activity for my kids who never did auto-belay climbing. We had initially plan for couple of hours and ended up being there for almost 4-5 hours (they could not stop talking about it for almost a week with their friends). Fantastic layouts, good difficultly levels, and an absolute gem in the Mississauga City for kids and adults who love climbing. Casual Climb, Auto-belays & Bouldering – Beginners to Advanced with properly fit harness and orientation, this facility at Mississauga is decently spacious, bright, clean and hygiene. It is such an inspiration for the kids to watch some real good, experienced climbers trying some real difficulty levels. ONE OF THE MUST VISIT PLACES FOR KIDS IN MISSISSAUGA! Definitely coming back soon.

Fantastic experience: Update: the owner contacted me and was apologetic over the Adventure Hub experience and offered a refund/credit after the fact, which is appreciated. He seemed receptive to the feedback as well and I hope some of it is implemented in the future. I've updated the rating and review with more context. I still don't think Adventure Hub is worth it but if you know what you're getting, you can at least make an informed decision, which was my frustration before. I went here just a few days ago for the first time. The gym itself is great. There are lots of top rope, auto belays and bouldering sections. The staff helped us get certified quick and get climbing. The pit and the dragon are definitely unique fun climbs that anyone in the GTA should visit once at least. Way taller than what I've seen elsewhere. I hope to go back there again soon. That said, I didn't feel the Adventure Hub was worth the price of admission for me. It would be great for children's parties (and there were a few happening when I was there) but as an adult climber with some experience, there are some things that could be improved. The area is small: what you see in the pictures on the website are the "highlights". I didn't watch any videos but my impression was that it was similar to Ninja Warrior but that's not the case. There are short novelty auto belays inside. Some of them are interesting climbs with rotating gears and different difficulty grades. You're also climbing with running shoes, not climbing shoes. I was told later it was because the manufacturer told the Hub that they would get black streaks so I guess not much to do about that easily. Running shoes though make for a worse climbing experience. In addition, they've taken out the waiver and introductory video and instead they have staff clip you in and out of the auto belays. This is not mentioned on the website. The fact you're certified with auto belay/top rope, even at this gym, doesn't apply. I get their reasoning that it's for insurance purposes. It makes sense for beginners or children but it's frustrating when you're already certified standing around waiting for someone. It would be a much better use of the limited staff resources to keep an eye on kids rather than on adults who know what they're doing.

Fantastic experience: Fantastic place to climb and bring your kids. My 11-year old daughter loves the weekly youth program, new Adventure Hub and we will soon be hosting her bday there. Highly recommend. Great facility, staff and service.

Negative experience: I believe its under new management along with the new renovation. I've been coming here since pre covid and its only gotten worse every few months. "Fitness, climbing and Yoga" says their sign but they reduced fitness equipment and dont even offer yoga. There are new staff every time im there and they are less friendly/ interactive, and more picky on small rules each time. Its slowly turing into a playground/ recreational activity area rather than a climbing gym, as rules seem to increase and routes seem to be less interesting to climb.

Fantastic experience: First time here, really enjoy it. The front desk staff are super friendly, really recommend to everyone!

Negative experience: Time to start looking for a new rock climbing place because my recent experience was not what I was expecting. We had gotten my daughter and her friends together to go rock climbing as they have all had a busy summer. Anyways, we get there, my friend who is trying to get himself checked in already started to get a hard time, we pay and we get our kids saddled up and doing rock climbing. Now one should note that there was a big chunk of the gym that was not available to us as customers even though we paid to be able to use the entire gym. Our kids and us all walked through some pylons, not clearly understanding what they were doing there. Yes, we saw people were working there but to a normal person who doesn't go rock climbing every day, the pylons (WITHOUT ANY SIGN) can mean a lot of things. It can mean: a. Some custom rock climbing program is going on b. It could mean area is probably used by a private group for some special training c. it could mean some maintenance work is going on The possibilities are endless, as we were just walking past the pylons and almost out on the other end we start hearing the guys telling us please don't go through here or go from other side and to which myself and others with me voiced concerns on why they don't have the area closed completely and also PUT A SIGN up saying area closed or go from the other side. They have other pylons which have signs for other messages then why couldn't you have a sign stuck on a pylon. My personal discussion continues with David who seems to be the manager there and he continues to explain to me that pylons are everywhere even when you go out on a road construction and to which i replied "every road construction still has a sign or message telling the drivers what to do or be aware of", and the same applies here. I also pointed to the little queue barrier that they have in the front entrance and mentioned that they could use these as they block the path completely and are very obvious, to which David mentioned that he would have to order them and what not. They sell for $136 on Amazon and can get to him in 1 day so really. I mean in just 1 visit with 6 kids and each kid they charged $31.92 they made $200 from just this 1 group and you are telling me you can't get proper signange and crowd/queue control barriers. Another thing David also mentioned was that this was common in all rock climbing places where they close half of the area to make changes to the walls etc. What I as a consumer don't understand is that why are you making these changes during business hours when you have people and kids there for rock climbing, and what this also means is that although you are paying to use the entire facility you can only use a portion of it. I mean you were just chaning the rocks on the walls to a new pattern, it's not actually any construction you were doing. Regardless, it's clear this place is not the ideal place for myself and my group of friends. I think David and team should consider the following: 1. Get proper queue control stanchions 2. Have proper signage 3. Change the rock wall design formations after hours when no public is present 4. Have the right individuals work the front counters who know how to interact with the public/people who are from different backgrounds and cultures.

Negative experience: Very disappointing experience at Hub Climbing. The front desk lady seemed completely clueless and rude, and the manager, David, didn't fare any better. It's clear that they have no idea how to provide decent customer service. I wouldn't recommend this place to anyone. When you have 4 seperate families complaining and nothing is done but to actually ask us to leave that is unacceptable. If you don’t know how to deal with people do not work as customer service.

Negative experience: Our visit to Hub Climbing was a disastrous way to end the summer. Four families, including ours, decided to treat our kids to a climbing day before school began. Unfortunately, the experience was marred by terrible customer service and safety concerns. Firstly, the front desk girl was astonishingly rude, which set a bad tone from the beginning. What's worse, the manager, David, accused me of raising my voice at his staff but didn't make any effort to understand why all four families were upset with her. As if that wasn't enough, as we were leaving, a staff member yelled at my friend and me for walking through some pylons. We asked a simple question: why wasn't there a "do not walk" sign in front of the pylons? Their response was that pylons are there for a reason, claiming it's standard practice in all climbing gyms across the country and that we should have known better. When I raised my voice in frustration and asked them to improve their safety measures adding a "Do Not Enter" sign, David decided to kick me out of the facility instead of addressing our concerns. This experience was a complete disappointment, especially on what was meant to be a fun outing before school started for our kids. One star is overly generous for this lack of professionalism and disregard for customer safety.

Positive experience: Overall, a great gym for a casual climb. On weekends, it could get busy, but there is plenty of space. Unlike the Markham location, it is definitely less hectic and the environment is more controlled (rules enforced for safety). The colour grades are a bit soft but the routes are still fun. Staff are helpful and informative.

Positive experience: Looks very interesting place. Will join in Nov-Dec. giving 4 star optimistically.

Negative experience: Terrible Place wouldn’t recommend We tried booking a birthday party for my sister but we got no helpful response. When you call them on the phone there is no one to answer the website is barely helpful and when you send them an email about birthday inquiries they tell you they don’t have anything available. We also tried going to the place and asking them there the receptionist wounds even give us a tour without signing a waiver and said we had to do everything online so not helpful and such a waste of time. Not yo mention the terrible feet smell when you walk in. This place makes its money off camp and not birthday parties and other things so unless you are in their camp program you won’t get much respect around here.

Positive experience: They are doing some renovation to the entrance area and the grinding and jacking noises are EXTREMELY loud. Can't be healthy for hearing. Also they construction workers were wearing masks while grinding and welding something and the smell was strong with no doors or windows to ventilate the gym. We enjoyed the climing but definitely a health hazard at this time with the dust, noise and fumes. I would wait until it's all done to revisit

Fantastic experience: Excellent experience with my daughter’s 9th birthday! Natalie and staff were helpful and responsive throughout the entire process and the kids of ages 4-12yo had a blast! Smooth, fun, and so memorable for the birthday girl and all her guests.

Fantastic experience: VERY SPACIOUS ROCK CLIMBING FACILITY!!! I REALLY ENJOYED THIS PLACE, SINCE IT WAS MY FIRST TIME EVER TO TRY ROCK CLIMBING!!! EMPLOYEES WERE SUPER KIND AND HELPFUL, WHAT AN AMAZING CUSTOMER SERVICE!!! RED BULL HERE IS $3.50 WITH TAXES. ANYWAYS, I HIGHLY RECOMMEND THIS PLACE!!!!

Fantastic experience: Edit: I am told that they fixed the water fountain issue! If I find the water fountain water bottle filler is broken when I go there again, this review will be back at 1 star. Edit2: it was indeed fixed

Fantastic experience: The best and largest rock climbing gym in Canada! So many unique climbs to work on and they change very frequently so that every time you go, they're fresh and fun! The price is very reasonable, especially for a full day, and the ambience is lively with many eager climbers with varying skills.

Positive experience: This was a spacious gym with lots of options to boulder or top rope however compared to other gyms, this location is more expensive. As a new customer, most locations make it simple, you the waiver is at the computer followed by payment at counter but this spot makes you sign at the computer only to make you do a second waiver per person at the counter so it is quite a long process, overall it took us approximately 30 minutes to get going. Still a great gym but would hope they improve on having people sign less documents.

Fantastic experience: There is a large variety of bouldering and rock climbing, with routes constantly being updated. The facility is spacious and clean, and the staff is very friendly and helpful.

Negative experience: Kids party rooms are terrible, zero privacy, and in not ready for use, walls still haven’t been painted. Staff was disorganized, room for our event was 20 min late. Climbing was fun for the kids though

Fantastic experience: The Hub Mississauga is massive. My kids previously climbed at the Markham location, and spent the first 20 minutes checking out the walls and space with excitement and wonder. The staff were very helpful and informative in a way that considered their own individual sense of safety. My kids were engaged with the especially friendly staff member helping them with the safety training when we arrived. There are so many different varieties of routes to accommodate their skill. Of course one tried The Dragon, the other was too overwhelmed by it's immensity but came to cheer his younger sister on. The other climbers there were also encouraging despite not knowing us. The boldering wall has lots of neat holes to try. There is ample space to sit, snack and rest in this VERY clean gym. Staff kept the gym tidy, other climbers were very good about cleaning up after themselves. It was definately worth driving to the Mississauga location of the Hub. My kids can't wait to go again!

Negative experience: Good for the casual drop in but bouldering areas are lacking. Gym definitely needs a bigger variety of holds to get people to renew their memberships. Other gyms like Up the Bloc, Boulderz, and Steel Peak have a large variety of holds/volumes that attract people to come back. The current holds are used repeatedly in each set or shared with the big walls. Another thing is that a big part of projecting problems is having a problem that excites you and having fun aesthetic holds to work with helps a lot with that. The training area could use a renovation too like Hub Markham. Campus board could use feet for warmups for example. No one uses the augmented wall and that space could be used for something else.

Fantastic experience: We went for the summer special one month pass for $69/person (2022), and if two come together then take $4 off. It was a really good deal Staff were overall nice and friendly l, except two small hiccups: - after our first month, we were considering to buy another month with the summer special deal, went to the counter to check and was told it’s okay to do so, but we didn’t pay immediately. Came back next day, went to the counter, trying to get it, and we were told by another staff that’s not allowed. Long story short, there was miscommunication and we ended up able to buy that second month. - also, for $4 off for when two come together, twice we bought the pass, they didn’t give us the discount until we asked for it. Otherwise, I do recommend going to hub climbing Mississauga. We did try the special deal for the lead climbing lesson when you buy the summer special pass, the instructor was really patient and friendly. Wish I remember his name Do lookout for the summer special pass!!

Fantastic experience: Hub climbing mississauga is the best activity place for climbing and training with climbs for people who don't know how to climb at all to expert climbers. It is fantastic!

Positive experience: I would give a five star, as the rock climbing experience was really fun for the kid, but the waiver signing took too long. I had to sign on the tablet first, but the data didn't transmit. As a result, I had signed all the forms again on the PC. It took probably 20 minutes in total.

Fantastic experience: best experience for indoor rock climbing and bouldering

Fantastic experience: We went there for a birthday party. It was the first climbing experience for our youngest and there was a lot of hesitation. A staff member helped get over that hump. It's a simple act of empathy but it made a world of difference. We had fun the rest of the day. Thank you Chloe.

Negative experience: The worst facility that I have seen. Rude staff and rude management. They ask you to sign the waiver and get too much information even if you are not using their facilities.

Fantastic experience: Best climbing gym I've ever been to. Great routes for all levels!

Positive experience: Solid 3 stars from me , bouldering setting is weird and hard to read some times ,floor mats are still stiff, route setting was a lot better though. Some employees don't know much about climbing and don't communicate with customers properly. Price is decent compared to other gyms

Fantastic experience: Super positive, respectful climbing culture. Great for beginners like me and my family.

Negative experience: This our first time as a family. We have being climbing for 5 years. The sign in and onboarding took 90 mins. Way toooo many roles. Poor experience

Negative experience: Very much a "corporate" or recreational feel as mentioned below very bland climbs, dusty, with lots of paperwork just to get in. Might be fun for kids as I saw lots running around

Fantastic experience: Been ages since I climbs and loved the fact they have top rope, auto belays, and bouldering all under one roof. Plus the height on the climb made them that much more fun. Overall feel the setting was done great for the levels.

Negative experience: I came to the hub about a month ago and was not sure if I wanted to write a review because it was my first time rock climbing after the pandemic. I came around 2:45 pm on a Sunday and because there was a birthday party they asked us to wait until all the members were present. The only issue is that we were adults and the others were kids so we had to wait until everyone arrived. When we did this, we only got 2 hours to climb and I don’t feel like it was worth the money because we were charged a full days of climb. The front desk kept calling people to come help him but it really looked like there was a lack in staff/ workers. I then went to another climbing gym and didn’t have any of the issues mentioned. Want to let others know before choosing this gym.

Positive experience: Great place to climb if you're a beginner and just starting out. Not as many dynamic boulders but variety is still plentiful. However, I would suggest getting a belay certification as they have removed most of their autobelays, which is why I'm giving 3 stars. Majority of their gym is belay so you need to get a certification, not great for beginners and not as inviting as it used to be.

Fantastic experience: Good vibes and great climbing options!

Fantastic experience: I had an excellent bouldering experience here. The gym is very spacious and feels clean and hygienic. As a beginner, I felt that there was a lot for me to work with. My significant other has a membership and a lot of positive things to say about this gym, plus their bring-a-friend perks are pretty nice.

Fantastic experience: Great fun! Had a phenomenal time. I would recommend first time climbers or people who haven't been climbing in a while to go there. With that being said they have walls for every level. Great crowd, walls, and service.

Fantastic experience: This place is going to be my second home haha! Love coming here. They change up the bouldering problems so there's always something to try. Really great and friendly staff. And great people to socialize and connect with. I'm so glad that this is in Mississauga!

Fantastic experience: Absolute amazing customer service. I was looking to buy climbing shoes, but both my first, second, third choice were sold out at the Markham location. I came to this location in hopes to find one, as the rental costs were adding up. Steven came to help me out, and happened to be one of the owners. He was incredibly nice and understanding, and waived my shoe rentals for 4 visits. He understood I wanted to save money from rental shoes, but had no option due to shortages. Thank you so much. I wish I could give an even higher rating.

Positive experience: I love the layout and the routes they've set. Great variety for different styles and difficulty. However, I did notice a lack of assisting holds (grey handlebars) that other gyms provide for climbing down safely combined with high walls and stiff mats make for very uncomfortable landings even if you know how to break fall. Climbing down using the route sometimes felt harder than the climb up. I woke up feeling like my pelvis was in my chest the next morning. This would've been an easy 5/5 review otherwise.

Fantastic experience: The best climbing gym in NA, period. Excellent staff, clean environment and really good for bouldering/ropes.