YMCA-YWCA of Winnipeg – South Branch
Information about YMCA-YWCA of Winnipeg – South Branch
Opening hours
- sunday: 7h-20h
- monday: 6h-22:30
- tuesday: 6h-22:30
- wednesday: 6h-22:30
- thursday: 6h-22:30
- friday: 6h-22:30
- saturday: 7h-20h
Our comment from FitFit Canada about YMCA-YWCA of Winnipeg – South Branch:
YMCA-YWCA of Winnipeg – South Branch is a vibrant community hub that offers a variety of facilities and programs for all ages. The center features a well-equipped gym, swimming pools, and a range of classes that cater to fitness enthusiasts and families alike. Members appreciate the friendly atmosphere and supportive staff who foster a sense of belonging.
Some highlights include:
- Excellent Facilities: The location boasts a gym, swimming pool, sauna, hot tub, and even a kids' play structure, making it a great place to work out and spend time with family.
- Helpful Staff: Many users commend the staff for their friendliness and willingness to assist members in achieving their fitness goals. Special mention goes to great swimming instructors and fitness program leaders.
- Community Focus: The South Branch is known for its community service, providing many programs for children, including swimming lessons and summer camps.
- Affordable Membership: The fees are considered reasonable compared to other facilities, with no hidden costs or pressure for upgrades.
However, some members have noted areas for improvement:
- Renovations and Layout Changes: Some have voiced dissatisfaction with recent layout changes and ongoing renovations that have temporarily disrupted facilities.
- Cleanliness Concerns: Several reviewers mentioned issues with cleanliness in locker rooms and showers, as well as maintenance of equipment.
- Customer Service: A few users experienced inconsistent service at the front desk, indicating a need for better staff training.
Overall, the YMCA-YWCA of Winnipeg – South Branch remains a beloved choice for individuals and families looking for a welcoming and affordable space to engage in fitness and recreational activities.
Services, Machines and Guided Classes
YMCA-YWCA of Winnipeg – South Branch: Opinions
Positive experience: Under construction and equipment all over the place of the gym. Good child services tho for parents which is good.
Thank your for your continued patience as we work our way through significant renovations! The front lobby and fitness areas are expected to be completed by the end of January and we are confident the new spaces will meet our members' needs. We're almost there!
Negative experience: I haven’t been at the Y for a few months and needless to say I am VERY disappointed at the new layout. Why are we made to face a mirror when we’re doing cardio? It’s a shame the cardio machines were removed from the bright open space to the dungeon. Also why can’t there be spin bikes in that area? I’m told they’re in the basement. If memory serves, another dungeon. Please don’t offer me the other bikes with wide seats. Those are not bikes. The Fermor location WAS a good place. But not so anymore. Is there any information you can share to alleviate my concerns? I’m seriously reconsidering my membership.
Hello Guy - Thank you for bringing your concerns forward to us. Cardio machines are located in 2 areas - some are in front of the mirrors as we have had some positive feedback from members who prefer that, as well as along the renovated hallway (without mirrors) where the space is more functional and better suited for those machines. We also have a spin bike located in the turf area if you prefer that. Our cycle fit classes are expected to return this spring. Our renovations to the fitness areas and our front lobby are expected to be completed in late January. We truly appreciate the patience members have shown to date and we are confident the renovated space will meet your needs. Thank you again for your continued support of Y Winnipeg.
Positive experience: Has everything I need. Wi-Fi is really bad though.
Negative experience: Brought 3 out of town guests early this morning, Sept 30 after checking website indicating facility open. Only sign on window indicated holiday hours from 7AM to 5 PM. Waited 40 min with the hope of 8 AM opening . No such luck. Very embarrassed for our guests. Please post your hours accurately.
Hello Hubert - Holiday hours for National Day of a Truth and Reconciliation was in our member e-news sent in early September, on our social media pages as well as 2 separate locations on our website. Please reach out to your community hub location if you are not receiving our member e-newsletter so they can verify the email address on file. Thank you.
Positive experience: So it's a nice place, but they have cockroaches in the lockers. One hitched a ride back to my place, thank God it as a male.
Hello - thank you for bringing this to our attention, we will pass along your comments to our building operations team to investigate further. We take pride in the cleanliness of our facilities and assure you this is not an ongoing issue.
Fantastic experience: The admin team for YMCA ( Catherine Tina ) and the Staff ( reception and Support ) at the Fermore YMCA are great in helping and supporting the members. We had some issue with the cancellation of our children membership due to some personal reasons and the team YMCA + Fermore helped us in getting the quick and the right solution. Their empathetic and supportive approach is highly appreciable. Thank you, you guys do a great job !!
Thank you for the kind words - we will be sure to pass along to our team! Glad to hear we were able to assist with your membership. :-)
Negative experience: So disappointed that there is no babysitting option as they kept promising it will be in the place early this year. Since February they have been telling me that they are working on hiring someone and it's September now and nothing yet. I had to drive all the way to Kildonan because of that
Hello Irma - it is still in the plans to have babysitting options available throughout the week however with the ongoing renovations there is simply not a space we can use to accommodate at this moment. We apologize for the inconvenience.
Fantastic experience: We have done many of the ymca camps for our kids and all have been phenomenal. But the staff at the camp, my son attended this week, were truly, one of a kind. There is one staff member in particular (though all are amazing) that is really so special. He has such a way with the children. He is extremely kind, courteous, and fun. I don’t know his name, he is tall, has dark hair that is back in a ponytail that is kind of wavy/curly. He’s the definition of a gentle giant. We are so grateful for YMCA and how they have supported us as we are going threw some very serious health issues with our family. We really appreciate the kind, safe and fun environment that you have created for our children. We look forward to many more years and many more camps with you.
Thank you for such kind words and we will be sure to pass your comments along to our South camp team. We are glad to hear that the Y has helped your family through struggles and rest assured, we will continue to be here for you and your family!
Positive experience: Pros: 1. Good place to make some new friends and acquaintances (but see below). Very diverse crowd, from newcomers to the elderly, and said to be the city's busiest Y. 2. One of the few gyms that also has a hot tub, steam room and pool. 3. Good staff. If you're a regular, you'll likely be on a first-name basis with a few. 4. The Y does a lot of good community service work, so by going there, you're also supporting a good cause. 5. Good hours and location. 6. Stable fees. No contracts subject to sharp price hikes on renewal, no pressure to pay extra for upgrades. Membership valid for all city Ys. Cons: 1. Social scene isn't what it used to be. Nor is the quality of the steam room/hot tub conversation. Many "after work" people disappeared after the pandemic, though some remain. Crowd skews more toward students, family groups and retirees now. 2. Showers and locker rooms showing a lot of wear and tear. Steam room tepid, as are the showers sometimes. 3. A little too "family friendly". Kids run rampant. Some adults have switched gyms in search of a more adult-friendly vibe. 4. Pool and hot tub prone to closure due to foulings. Anything that breaks down -- equipment, WiFi -- is probably going to be out of commission for a couple of weeks.
Positive experience: The place is nice, good pools and all. But the Change rooms could use a LOT of improvement.
Negative experience: Just waited in line for 25 minutes for the pool. Finally got to the front of the line and my son had a tantrum so his dad took him outside to calm down. I went to get them for the picture and we were skipped. After all that wait, and I already paid to get in. They couldn’t issue a refund because no manager on duty. Only one person was working at the front.. HORRIBLE service for my first time there in years!!
Hello Tashina - Can you please send us your contact information so that we can have someone from our mgmt team reach out to you? Thank you.
Negative experience: Great pool and kid's area. Locker and weight rooms are absolutely filthy though.
Hello Ian - Thank you for bringing your concerns to our attention, they have forwarded to our cleaning staff to investigate further.
Positive experience: Good place to hangout, study, and workout. Usually go there for basketball. The wellness centre is well equipped with various machines and easy to use. The reason why I give a three star is because my basketball got stolen by someone in the gym during me getting water. There are cameras in the gym but not accessible for people except police. I recently cancelled my membership and decided not to go there for a while.
Hello David - can you send us your contact information so that someone from our management team can reach out for further information?
Fantastic experience: I started working out at the Y a few months ago and am impressed by the friendliness of everyone I've encountered. The classes offered are challenging and regardless of age or experience there's something for everyone.
Thanks for the review, Nina. We’re so glad to hear you’re enjoying the Y!
Fantastic experience: Very nice employees. Britt is the best on Thursdays "rise the bar" program . Any age wellcome...Perfect motivating music : )
Thank you for the 5 stars and the great comments about Britt - we will be sure to pass them along!
Fantastic experience: We had fun swimming here.
Positive experience: We are really looking forward to the big 2024 reno. I do find the Y incredibly expensive. We go primarily for swimming lessons and the newer $30 charge for lessons on top of the $120 monthly charge is incredibly steep considering we really only use the Y for the lessons. But Andrea! Andrea is fantastic! They have lots of great swim teachers but Andrea is simply fantastic with both teaching and with kids in general. My shy kids love her and are so comfortable with her. I wish we could find more time you attend the Y to make the monthly charge feel more realistic. The kids play area is really fantastic. As always, getting lesson (swimming, gymnastics, anything) is a highly stressful process, but all other swim programs are, too. Many of our friends don't make it into the programs they want, either. I've never been able to get my kids in gymnastics so they take a class outside the Y. More added cost since at the Y that would have been part of our membership.
Thank you for review and your kind words about our amazing Aquatic Director Andrea! We will be sure to pass them along.
Fantastic experience: Very nice, my son enjoyed the spring camp!
Fantastic experience: Absolutely love this place. The selection of weights are great, the pool is nice, the gym is perfect for all sports, and the staff are hands down some of the friendliest and most accommodating people around.
Negative experience: 1.Totally USELESS never answer their phone lines 2.What if it was an emergency and you can't get a hold of anyone at this place nor any other location. 3.Online registrations Process is just as Useless and you end up loosing the spots available. so much more to write but ain't going to waste my time anymore.
Fantastic experience: Great play structure
Fantastic experience: Fantastic place! Clean, friendly staff, great facility!
Fantastic experience: Great staff great environment clean facilities Lots of fun things to do Gym,swimming,basketball
Fantastic experience: great place exxellent enviroment to do a work out
Positive experience: The facility is clean and the fitness classes are enjoyable with fun instructors. Knocking a few stars off because: 1. The parking lot/entrance situation is ridiculous. The parking lot and sidewalk are routinely extremely slippery in the winter, and walking all the way around the building is both cold and treacherous even if some extra grip has been thrown down. It makes no sense to enter at the front, and there are days I have been terrified of falling (I have a previous knee injury that I don't want to re-injure). One day in the winter, someone is going to fall and seriously hurt themselves. 2. The lack of private change rooms is a huge miss. I'm not comfortable changing in the open, and find myself using the handicapped shower stall even though I'm not handicapped just for some extra space so I can get dressed in there in private after using the pool.
Negative experience: Steam room scam is big earning point for them it’s never working and they charge for money
Hello and thank you for bringing your concern forward as it has not been brought to management that the steam room has been an issue. This has been forwarded to our building operations to review. Please note that there is no additional charge for the steam room as access is part of your membership and or drop-in fee. Please send us an email at [email protected] with your contact information if you would like us to follow-up with you regarding your concerns. Thank you.
Fantastic experience: Most affordable gym, swimming pool and Sauna in Winnipeg. You also get to use the pool and sauna anytime you want unlike other places I have used. I love YMCA
Thanks for the stellar review, Taiwo! We’re so happy to have you at the Y!
Fantastic experience: Great service
Positive experience: Pool is a little bit unsanitary. Workout Gym is absolutely amazing. Indoor Gym is great for basketball. Summer camps are sometimes not so good for the kids. Playground is great.
Hi Hugo - thank you for taking the time to share your comments! We take a lot of pride in ensuring our facilities are clean and have full-time staff dedicated to this - would you care to send us an email at [email protected] so we can look into your concerns further? We would love to hear more about your children's summer camp experience to see if there is something that could have been done better. Thank you, we look forward to connecting again soon!
Positive experience: It's good. The slides in the pool will hurt your adult back a bit, and the pool entry is fast - so be prepared for pool snot. But the hot tub and steam room are nice. They keep the air temperature in the pool area pretty cold (probably just the massive windows bleeding heat). Note the floor height in the pool can be adjusted - but I don't think they ever allow diving. There are two pools; the shallow one was warm like bathwater, so comfy for young kids. The changerooms are excellent. We used the family one which made it easy as a solo parent with both gender children. The kids play structure is for up to age 10; which causes some limitations for kids age 11 as I believe the exercise room is 12+. When we were there half the gymnasium was in use for a birthday and the other half had basketball but the nets were all set at 10 feet, with a bunch of teenagers. The cycling room looks good, if you can get to a class (the times listed seemed good for stay at home parents only?). Didn't get to use the weight room as my 7 year old was with us. I believe they have some 9+ instruction, so will have to see what that's about.
Thank you for leaving such a detailed review! We do have Youth Orientation program for kids 9+ years which will guide them and a parent/guardian on how to safely use the equipment in our weight centres along with some tips and guidelines to ensure a fun, safe workout! Please visit us at ywinnipeg.ca for all the details!
Negative experience: Always a half gym in the basketball place
Looks like there is room for improvement here! Would you mind sending us a DM with your contact information so we can hear more about your experience? Thank you. You can also send us an email at [email protected].
Negative experience: Went there on December 9, 2023. I came at 5:40 pm - 7:30 pm, there were kids everywhere in the weight room and machines with employees who were cleaning up that didn’t say anything to them. There was also a girl coming into the men’s washroom around 7:40 pm claiming she was a boy, when clearly I saw she wasn’t. She came with a male native teenager who was bewildered when I told them that girls aren’t allowed in the men’s locker room, twice. The only staff that were present was cleaning, front desk, and lifeguard staff. This is a management problem but not my problem anymore, I will be working out at home from now. How is it a girl is allowed to be in the men’s locker room but a man isn’t allowed in the woman’s locker room? Double standards. Go somewhere else, this place stinks. Too many kids misbehaving and their parents suck at parenting.
Please send us an email at [email protected] with your contact info so that we can reach out and learn more about your negative experience. Thank you.
Fantastic experience: Great
Fantastic experience: My Gym and I love that it’s next to my Teenage children’s school
How perfect is that!?
Positive experience: I am super disappointed. YMCA in the South is like the grinch who stole my daughter's birthday...I paid for my daughter's birthday party and clearly communicated the date...The receptionist booked the wrong date in error... no compensation refund or even consideration was given to us...they have no idea how hard it was to even come with that money in the first place... because of them my baby will not have a birthday party... Twist to my story I later went to the Downtown branch and the Manager was so accommodating and understanding and arranged for my daughter to have her birthday party... I say this with tears in my eyes...I really appreciate you for the great Management and leadership skills you possess... You make things happen! We need more people like you in the world... God richest blessings! Thank you!
We sincerely apologize for your experience at our South branch and thrilled that we were able to accommodate you at the Downtown location. Would you like someone from our management team to reach out regarding your experience at South? Please send us an email to [email protected]
Fantastic experience: Today I went for a lane swim and it was great. The lifeguard Godwin there was a great help. I highly recommend this place.
Thank you for the kind words Brandon, we will be sure to pass them along to Godwin!
Fantastic experience: Nice place ! Ideal if you are on the road and need to take a shower. The swimming pool is ok but the hot tub was really nice !
Thank you Leon for the 5 star rating! Your support of Y Winnipeg is appreciated!
Fantastic experience: Bathrooms are seperate from others, has a Family Change Room, a Kiddie Pool, a new Playground for your little ones and it's affordable for $15-19 dollars! (per family) As well, it's really clean.
So glad to hear you and your family are enjoying your time with us!
Fantastic experience: My child attends daycare here and she absolutely loves it. The staff is super great with daily updates and always keeping everyone in the loop for any changes. With the activities that are provided here, my daughter has been able to participate and figuring out the things she truly loves (painting is always #1 in her heart). I suggest anyone who is looking for a daycare facility, to definitely check out YMCA Fermor!
Thank you. It’s great to hear that she’s enjoying her time with us!
Fantastic experience: Good for family with kids
Positive experience: Awesome place to work out.
Thanks, Garry! Have you had the chance to check out our brand-new eGym equipment? You can get signed up for an on-boarding session to use this new, state-of-the-art equipment any time now!
Positive experience: Not bad
Fantastic experience: Fun kid safe space with plenty of activities to participate in
Thank you for the 5-star rating and the kind words!
Fantastic experience: The staff is great and the facility is very nice and clean. Great job!
Thank you "Space Pirate"! :-) Your continued support of the Y is appreciated - see you again soon!
Negative experience: Went to the indoor playroom. There is a sign on the door that parents are supposed to watch their children. Another child threw massive blocks and hit my child knocking my child down, no parents watching their children. This play area should be monitored this is a safety hazard to children. Staff was completely unhelpful.
Hi Jillian - please send us your contact information privately so that we can look into this further. The comfort and safety of our members is always our priority. Thank you.
Negative experience: Don’t bother with the steam room. Lifeguards allow it to be used as a children’s play room and shut it down if it becomes slightly warm.
Thank you for bringing your concerns forward, we will pass this forward to the branch manager to look into. If you would like us to follow up with you, please send us your contact information privately. Thank you again.
Positive experience: Great place in the neighbourhood, nice for the kids swimming lessons the teachers are really nice, and patient, the new gym is nice and big and bright and the kids new playground is great for little kids to run around and have a great time.
Thank you for the kind words Terry and glad to hear the kids are enjoying our new play playstructure!
Fantastic experience: If you're looking for a good gym, I highly recommend Ymca Fermor branch. The gym is always clean and well-maintained, and the staff are very friendly and helpful. The available equipment is always in great condition, and the gym offers a variety of classes and services, like personal training and group workouts. I've been a member for years and could not be happier with my experience. Highly recommend! Special mention to Mr. Ivan Sarmiento exceptional fitness instructor who is incredibly knowledgeable and passionate about helping people reach their goals. He is always extremely patient and attentive, offering me expert advice and encouragement. Kudos..
Thank you so much for the kind words Evan and we will be sure to pass along your appreciation of Ivan! Your support of the Y is greatly appreciated and we look forward to your next visit!
Positive experience: Locker rooms leave a lot to be desired but this is a good place to spend some time with the kiddo
Thank you for your support Sean and be sure to watch for the opening of the brand-new play structure soon! The 'kiddos' will love it!
Fantastic experience: Great complex overall - gym , pool , sauna , hot tub all great and for a good price too ! Classes for kids and adults also
Thank you for the 5-stars Chris - truly appreciated!
Negative experience: My family and I went for family swim today which starts at 3:30. When we arrived a note on the front desk informed us they were closing early at 5 which we decided would be fine and enough time for us to swim. Maybe 10 minutes after we got ourselves (including 3 small children) changed and into the pool did a woman who worked there start frantically running around the pool area counting people. She then went to stand at one end of the pool and yelled at everyone that 10 people need to volunteer to leave or everyone would have to leave. She waited 2 minutes and reissued her threat and then proceeded to shutdown the entire pool and told everyone to leave. We were then informed at the front desk that they cannot issue us a refund for the $34 they charged us for 10 minutes of pool time. In the changeroom a member shared that this is the second time that this has happened to them. I'd like to know why the staff are not regulating how many people enter the pool in the first place. How utterly unreasonable to open the pool for 10 minutes, declare it is over capacity, treat guests as if they are trash, scream at everyone and kick them out. My kids were so disappointed. This is unacceptable
Hello Alex - please send us your contact information via email to [email protected] so that we can reach out to you personally. Thank you.
Negative experience: Very disappointed. The pool opened later than it should've then closed because of "legal reasons". Heard somewhere that the staff were trying to find an excuse to get ready for a staff party.
Hello Kurt - the legal reason may have been the lifeguard to swimmer ratio however we would like the opportunity to speak with you directly regarding your experience. Please send us your contact info to [email protected]
Fantastic experience: I love it here, clean friendly atmosphere.
Thank you for the kind words and your continued support!
Negative experience: Tied with portage place ymca for the Worst facility . Constant issues with aquatic center being closed to the public . Steam room is large , but when it gets hot life guards close. Poor layout of the free weights make this location undesirable .
Thank you for taking the time to provide your feedback Nathanos. We did have a major issue with a roof-top unit at our West Portage location recently that caused us to close it for a few weeks which was replaced and re-opened. However the South branch aquatics has always been open. If you would like us to reach out to you directly to discuss your concerns, we would be more than happy to! Please send us your contact information privately. Thank you again.
Positive experience: Prices seem a bit unreasonable but the facilities and programs are nice
Positive experience: Great place to take the kids to learn to swim. Great instructors!
Thank you Johnny - teaching a life-saving skill such as swimming is definitely our passion! We look forward to your next visit!
Fantastic experience: I had scheduled an appointment for the e-gym orientation only to find out when I arrived that the instructor had called in sick shortly before my appointment. The staff were very helpful and I rescheduled but then another instructor overheard what had happened and quickly stepped up and offered to do the orientation with me. Ivan Sarmiento was the instructor and he was awesome! He was so encouraging throughout the whole orientation and made me feel very comfortable. It has been years since I have been at the gym but now I’m excited to come back and use the e-gym. Thanks Ivan for all your help!
Hello Robyn - thank you for taking the time to let us know about your positive experience! We will certainly pass along your remarks to Ivan. You are going to LOVE LOVE LOVE using egym, feel free to drop us a note in a few months and let us know how things are going! We look forward to seeing you and thank you for your continued support of the Y.
Negative experience: They said we needed to be 12 and we were but they said we couldn't play and we already did that before going in and they let us
Hi Olivier - can you and your parents send us an email to [email protected] so we can look into your experience and clarify? Thank you!
Positive experience: The steem room needs cleaning more often
Thank you for providing your feedback Richard - we will pass it along to our Operations team. Should you have any immediate concerns, please do not hesitate to speak to any of our team members during your visit.
Negative experience: I’m really disappointed. I cancelled my membership 1 and half month ago. After this they charged me 4 times. When they charged me first time after cancellation I went there and told them I already cancelled why you charged me then ? They said they refund me. 4 days ago realized they charged me total 3 times. I went they 3 days ago I told them why it’s happening? Since i cancelled my membership. Today they are charged me again. They didn’t give me any solution and when I asked for my refund they said they refund me but don’t know how long it gonna take? Is that joke? I was really nice to staff last two times. But they charged me again and again. No solution yet!!! My question is why they charged me again and again. Is this my fault? Of course it’s not my fault. I need my money back. staff need to be trained again, how to service to the customer!!
Hello Jahidul - Thank you for bringing your concerns forward so we can address them directly. Can you please send us your contact information so we can reach out? Please email us at [email protected]. Thank you.
Fantastic experience: It soothes my arthritis,the hottub is awesome
We are so happy to hear we can help ease your ailments even if its just our hot tubs! Thank you for your continued support and we look forward to seeing you in our branch!
Fantastic experience:
You make us smile right back! Thank you for taking the time to leave us 5-stars, the support of all our members means so much to us.
Negative experience: Totally unorganized for the day camps. Got a call saying my daughter wanted to come home. So I went to pick her up and she was sitting in a corner all alone crying no one watching over her ( she's 5). Will never send them again
Hello Dawn - can you please reach out to us privately so that we can look into this matter more in-depth? Please send an email to [email protected]. Thank you.
Fantastic experience: Thank you Ivan and Zen!!! I really enjoy my zumba class and my workout sessions each time I come to YMCA. You 're both so passionate and amazing people.
You're kind words mean so much to us! We will be sure to pass along your message. Thank you for your continued support!
Fantastic experience: Very nice team... very good for kids
Thank you for the kind words Nassar! Your support is greatly appreciated!
Fantastic experience: Non-stop fun for the kids & I. Gym, basketball, swimming, taekwondo. Definitely keeping my membership, would be back again & again!
Thank you so much for the kind words Chinedu - we love hearing how much our members are enjoying the facilities!
Fantastic experience: Excellent so many different sections to play or swim
Thank you for the 5-stars Gwen!
Positive experience: The staff is very friendly but one receptionist was quiet rudely I love that they add the egym it makes me look forward to works out
Positive experience: Its a great place to bring your kids affordable fun for the family. There's a nice gym and pool for those just wanting a workout.
Thank you for the kind words - we love having the whole family join us!
Negative experience: The staff is very friendly but one RECEPTIONIST is very rude to customer! She yelled on my face and she treated me badly! the woman needs to take customer service courses.
Hello Asma - please send a private message to [email protected] so that we can discuss further with you. Thank you.
Fantastic experience: I went here as a drop in with a friend of mime Saturday morning for a zumba and abs class. The front receptionist was a joy and went above and beyond for me! I really appreciate good customer service and the receptinists service certainly has me considering a full time membership! I forgot to grab their name but the receptionist that worked April 9th at 9:15am is fabulous !
Hi Tasha - thank you so much for the kind words! That was Nicole who was helping you and we will be sure to pass along your note. We would love to welcome you full-time to the Y family and we've made it easy by giving you the ability to join via our online portal at www.ywinnipeg.ca/joinus. We hope to see you again soon!
Fantastic experience: My daughter loves the swimming lessons here. She says her teachers are always nice. I enjoy the gym, hot tub and steam room.
Thank you for sharing your feedback!
Fantastic experience: Great workout gym with where you can get your tan on if the sun is beaming you through the windows! Also the basketball courts aint bad; got dunked on by a grown man twice my height.
Thanks for the kind words Hunter!
Fantastic experience: Nothing fancy but excellent for families especially for the price. Many programs available and included in the membership price. Not like a hardcore weightlifters paradise but also not like Planet Fitness. Just right.
Thank you for the kind words Pablo!
Positive experience: Very good facility and staff is very fantastic I really enjoy this gym.
Thank you for the kind words!
Fantastic experience: This is considered our second home, my children attend several classes, swimming, martial arts and dance. We have been coming to this YMCA since 2007, the staff are all friendly, knowledgeable, accommodating and make you feel at home. I personally use their gym regularly and in the past I’ve used the free personal training sessions, where I met with a trainer who set me up with an eight weeks programme and showed me exactly how to do each exercise. It’s a wonderful place.
Thank you for your kind words!
Fantastic experience: This place is awesome! I love it.
Fantastic experience: very good I'm very happy with it they have a lot of variety of activities to do you should check it out
Fantastic experience: My kids are in the swimming program, and the absolutely love it
We are soo glad they are enjoying themselves!
Fantastic experience: Very friendly staff and good personal service
Fantastic experience: Very friendly and helpful staff
Thank you for your kind words Robert!
Negative experience: the sinks taps have been broken for over 9 months, the hand held shower has been broken over a year in mens shower room, reported several times and lately I report it weekly, they obviosly dont know a plumber to call or dont care, likely the latter. this place goes downhill every year
Thank you for bringing your concerns forward and we understand your frustration. Your message will be forwarded to the branch manager. On a side note, you will be happy to know that our South branch is slated for a large renovation project in the new year!
Positive experience: It's partially open. Yay!!
Thanks for your review, Krista! We're glad to be back :)
Positive experience: Love it for my kids swimming lessons
We're happy to hear this, Tamara! If you haven't registered your kids for fall programming yet, you still can! Check out the schedule at ywinnipeg.ca/schedules and head to ywinnipeg.ca/register to book your spaces!
Fantastic experience: Fantastic daycare staff!!! All staff provide great service, friendly, professional, patient services and knowledgeable. Family focused.Perfect example of a great team. Thanks to the YMCA South Branch Child Care team.
Thank YOU for allowing us to care for your family!
Fantastic experience: My go to gym. Staff is friendly and helpful.
Thanks for your review, Alynn! We're so happy to hear this.
Fantastic experience: Great pool. Gym is nice as well.
Fantastic experience: I love going to aquafit to help keep in shape. Love the selection of equipment and the steam room is wonderful to relax in after a hard work out.
Thanks for your review, Kira! We're so happy to hear that you love our AquaFit classes and our other amenities.
Positive experience: Overall very happy with this gym!! Switched here because my previous gym had minimal equipment/space. Membership is a good price and you get access to the pool and fitness classes also. Only “negative” is that sometimes they have multiple fitness classes happening at once and it takes up a good amount of gym space. However, I am usually still able to work around it. :)
Thanks for your review! We're happy to hear about all of the positives you're experiencing with us, and we're happy to hear that you always have space to workout :)
Positive experience: Great place for the kids to swim but never any lockers available in the family changeroom
Thank you for your review. We'll share your comments about locker availability with our south team.
Negative experience: The receptionist zemei chineses girls is very rude to customer. Terrible customer service, never smile or greeting.
We're sorry to hear about your experience and would like to learn more. Please email [email protected] with more details. Thank you.
Positive experience: A safe place to work out, and I love going to their aquafit classes.
Thank you for your review!
Positive experience: Still battling my shoulder injury I was so pleased with the excellent exercises we did on Monday with Maria. I thought she must have just done it all for me..well no but it was good.
Hi Renetta. We're sorry to hear about your shoulder injury, but happy to hear that Maria's exercises are helping! Wishing you a speedy recovery.
Fantastic experience: It's fun to stay at the ymca
Thanks for your review!
Positive experience: Overall, I find this “Y” to be wonderful. It has great workout equipment and a large variety of classes/times to choose from. Everything you could want from a workout facility. The only reason I give it a four out of five stars is because there is one individual at the service desk who is not customer oriented. When stressed her manner is not helpful. For example, if registration is happening she does not allow regular members to scan through. Not sure why she cannot do so because other desk personnel have done so. Most gyms have a system like this in place during peak periods for people who are regular members.
Thank you for your review, Joyce, and for sharing your feedback. We will pass your comments on to our team at the branch.
Fantastic experience: Will be starting here again soon, to do some body link and yoga
Positive experience: Disrespectful service. Tried suspending my membership today and was not helped and the staff was very rude and apathetic. The only reason this review is not a one star review is because I've been a member at this branch for years and for the most part it was okay. The facility itself is big and pretty clean for the most part but the staff doesn't know the schedule and does not set up gymnasium until 5-10 mins after the the activity is actually scheduled. Edit: After writing this review, I was promptly helped out. Lady on the phone was very kind and empathetic. thank you
We are sorry to hear about your experience. I have passed your message on to management at the branch. In the mean time, please feel free to contact the branch at 204-233-3476 if you would like to discuss further. Thank you.
Fantastic experience: Great facility with plenty of space.
Positive experience: I work with adult with disability and was dissatisfied with the fact the you have no access for larger people to get in and out of pools. Elm wood has stairs that can be walked down. What are the chances that the south location can get the same accessibility. MM
Hi Michelle. Thank you for providing your feedback. I will bring your review to our centre manager for review and consideration.
Fantastic experience: Overall, our family prefers the Elmwood YMCA for most things. However, the workout area can not be beat. The building is always clean and well staffed. Not saying anything is wrong here... we just prefer Elmwood as a matter of preference.
Thanks for taking the time to share your review, Kevin. We're so happy to hear that the EK branch serves you well.
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