Fitness World

Fantastic experience: It was a really nice tour of the gym with Ruba. She is friendly, nice vibing leader and made us excited to join classes

Fantastic experience: Ruba is very nice to talk about information gym and she give me more positive energy to give myself

Fantastic experience: Jakob, was super helpful. Needed a trial pass and was super efficient and attentive to helping all the customers.

Positive experience: Had a great experience. The staff were very nice. Jakob helped us out in getting a free trail. Very nice and welcoming to their gym

Fantastic experience: Very nice front desk and great amenities

Fantastic experience: I got helped by Theo, he was super chill and really quick and efficient and a nice guy !

Fantastic experience: Fitness World is lucky to have such a dedicated and hardworking individual on their team, and I hope their efforts are recognized and celebrated. Highly recommend connecting with Theo for a great experience!

Fantastic experience: My first experience at fitness world and i meet Theo. He explained everything good and he was friendly. This gym is a good gym with lots of training machines

Fantastic experience: First time at Fitness World, and it was great! Clean gym, solid equipment, and friendly staff—definitely coming back!

Fantastic experience: First time back at this gym since Covid times and a lot of upgrades made. Staff were chill and nice, gym area is nice and clean. Music was good to keep the flow going. Would consider switching back

Negative experience: Was looking forward to having a workout at my usual time only to be sent away by staff due to them having a staff party with no prior notice for members. Quality of the management here has always been terrible anyways this just tops it off.

Fantastic experience: I had the pleasure of working out at Fitness World this week and what a pleasure it was. The gym offers a wide range of equipment to help diversify your workouts and get stimulus for all your muscle groups. With professional friendly faces like Theo, Melody and Jacob to assist you with anything you need, this establishment is doing a fantastic job. The gym is clean and the etiquette from other patrons is stellar. Great work everyone!

Fantastic experience: Great experience, friendly and kind staff :)

Fantastic experience: We love this gym I’ll come back every time!

Negative experience: Decent gym, poor use of space. As if it isn’t busy enough already, using the window room for classes during peak hours leaves no where for a proper warm up or cool down and it makes all the equipment in the room unavailable for the daily gym goer.

Fantastic experience: Really like this gym, great equipment and great staff members!

Fantastic experience: They were very accommodating to a small issue I created myself and found a solution that worked for everyone. I apperciate their flexibility

Fantastic experience: Very nice staff, Extremely welcoming and offered great service

Fantastic experience: I can’t say enough good things about Armita at Fitness World! When I first came to her, I was struggling with constant back pain and trying to lose weight. Thanks to her expert knowledge, personalized workout plans, and spot-on nutrition advice, I’ve not only shed the extra pounds but also completely eliminated my back pain. Armita is hands down the most knowledgeable trainer at Fitness World. With over 6 years of experience and a solid educational background in fitness, she brings a level of expertise that’s hard to find. On top of that, her positive and supportive personality makes every session enjoyable, and her warm, welcoming attitude creates such a great atmosphere at the gym. If you’re serious about achieving your goals and want a trainer who truly cares about your progress, Armita is the one to go to. She’s amazing!

Fantastic experience: Our sessions with Shailin as our personal trainer have been absolutely amazing! She has gone above and beyond to ensure we’re familiar with all the gym’s facilities. Her patience with my parents has been remarkable—she tailors their exercises to be gentle yet effective, keeping them both active and healthy. In contrast, my personal session was packed with intense workouts that left me seriously sore (just what I wanted!). Shailin is the perfect mix of supportive and challenging. Without a doubt, 10/10 would recommend!

Fantastic experience: Great facility with new equipment, they recently reorganized the gym machines and the space is being utilized a lot better. The environment fits all, for beginners and experienced athletes. The staff and front desk are extremely friendly and helpful. Shailin gave me an amazing tour and set me up at this facility. Extremely happy with the experience.

Fantastic experience: Ruba is the goat, also the gym is pretty cool too

Fantastic experience: Amenities were fantastic! Loved working out here. Very convenient spot, rarely packed, lots of space. Lovely spot for a gym!

Fantastic experience: clean and energetic place! Ruba is very kind and nice!

Fantastic experience: Its a great gym, Jacob is awesome!

Fantastic experience: Awesome gym! Theo was super helpful and gave me a great tour :)

Fantastic experience: I wanted to take a moment to shoutout my personal trainer Miguel Hombrebueno for his amazing guidance and support during our 5 sessions together. His knowledge of fitness, diet, and overall wellness really stood out to me and it was great to learn about the how and why behind every move. He set daily goals that helped me stay motivated and his positive energy made each session fun! I feel stronger and more confident to keep my fitness journey going. Highly recommend.

Fantastic experience: 10/10 awesome gym and super nice staff :)

Fantastic experience: Very good gym friendly staff and good service

Fantastic experience: I like this place. The staff are kind and helpful. But Armita is one of the best trainers I have ever had. It doesn’t matter in what mood you are in, she will promote your energy level and is so professional as well. I highly recommend Armita.

Fantastic experience: Great facility, very friendly staff. Clean with great equipment.

Fantastic experience: Miguel is a great trainer that is so genuine and wants to see you improve and hit your goals. He was so willing to work with my physio to ensure that I had a program that worked for my recovery. I would def recommend him especially if you are retuning to the gym after an injury.

Fantastic experience: Been going to this gym for 3 years, there is a reason I’ve stayed here! Amazing gym :)

Negative experience: Worst gym I’ve ever been to and they certainly don’t care about customer service. I got a knee injury and had to cancel my membership so I went in with a doctors note. The employee that requested the cancellation said he “triple checked” and the note wasn’t required so I shredded it. The next day I got an email from the manager stating I needed a note. Manager was very unreasonable and didn’t care that it was her employee’s error and said I had to get another note. I had to get another note from my doctor which was such a waste of time and resources. I’ll never return to this gym and the manager is horrible and clearly doesn’t care about her customers. I’d give zero stars if it was possible, so disappointed.

Fantastic experience: Just shouting out my trainer Miguel. He worked with my friend and I to build confidence and form while working out at this facility as both of us have been put of the gym for YEARS. Both of us are 30+ and have had various skeletal muscle injuries and Miguel was great at offering us alternative exercises to mitigate exacerbations. He truly has made our reentry into working out smooth and comfortable and I look forward to finishing Nursing school and making $$ again so that I can afford more training sessions. I will absolutely book with Miguel in the future! Go Team Nurses!!

Fantastic experience: This gym and facility is awesome. Aman the personal trainer there has been a great help for my fitness.

Positive experience: Solid gym. Had a personal training session with Miguel. He was great! Only 4 stars, though, because fees were arbitrarily increased by 1$ for inflation.

Negative experience: The underground parking lot is a total rip-off — they tow cars even after you’ve paid. Due to this chaotic parking management, I’m canceling my membership.

Fantastic experience: I’ve had the pleasure of working with Travis for a couple of months now and the experience has exceeded all of my expectations! I was initially nervous to do one on one personal training and felt intimidated by large open gyms, but from day one Travis has been nothing but kind, genuine and welcoming and has helped me build confidence in an unfamiliar space. In just a short amount of time he has taught me so much in terms of form, workout planning, body mechanics, science, and nutrition. I’m so grateful to have gotten the opportunity to work with him, he is truly a master of his craft. He has such a wide breadth of knowledge and has helped push me towards reaching my goals efficiently and effectively. He is a true gem!!

Fantastic experience: Aman is HANDS DOWN the best trainer, would highly reccomend him if you want fast and well executed results!

Fantastic experience: I have had 2 great workouts with Miguel as my personal trainer. While I was new to this gym, Miguel took the time for a proper introduction to much of the equipment that I was unfamiliar with. He zoned in on where I wanted to take the workouts and put me through the paces with a very encouraging, professional and thorough practice. But most importantly, he took into consideration my age and fitness level. Great experience all around as he genuinely cares about clients and knows how to get the best out of their time at the gym. Nicely done Miguel!!!

Fantastic experience: I’ve been doing personal training sessions under Miguel, and let me tell you, he is your best option to help you with your fitness journey. He’s knowledgeable, personable, and helps you roadmap where you want to go with your goals. 10/10 would highly recommend.

Fantastic experience: I have been working with one the trainers for the past few weeks and I highly recommend Miguel for anyone looking for one!

Fantastic experience: I had tandem training sessions with my close friend and Miguel! Miguel was super understanding and fun to work with and made coming to the gym a positive experience

Fantastic experience: I had a great personal training day with Miguel. He taught me so many things in such little time . He was easy to talk to and very knowledgeable!

Fantastic experience: I’ve been training with Miguel for the last month and I can’t remember the last time I felt this good! I’m getting stronger and stronger every week and he’s reignited my passion for my workouts! If you are looking for a great trainer I can’t recommend him more!

Fantastic experience: Ruba and Melody are very helpful at the front desk and making sure people feel welcome when they come in. always full of smiles and good energy love this place!

Fantastic experience: Awesome gym with lots of great equipment and even better staff. Special shout-out to Miguel, who helped get me set up here. Just started with some training and he has been a rockstar, with encouragement and great tips for a newbie like me to gain confidence. Thanks a million. My only tip for the gym as a whole, would be to encourage other gym members to clean up their space after using equipment.

Fantastic experience: I can’t say enough great things about my experience with Ruba and Melody at the gym! From day one, they’ve been incredibly supportive, knowledgeable, and genuinely invested in helping me reach my fitness goals. Ruba has an incredible ability to push you just the right amount while keeping things fun and motivating. Melody’s attention to form and technique has helped me avoid injuries and maximize my results. Together, they make an unbeatable team – both friendly and professional, creating an environment that makes you want to keep coming back. Highly recommend training with them if you’re serious about getting results in a supportive and encouraging atmosphere!

Fantastic experience: I am a professional MMA fighter and have worked with Jon on TFM stretching/mobility since February. I have experienced an increased range of motion throughout my body as well as increased performance in my martial arts and fitness training. Give him a go 10/10 recommend

Fantastic experience: Great gym with friendly staff. Just started going to the gym a month ago and my trainer, Miguel, is absolutely amazing. Really appreciate the supportive and informative sessions!!

Fantastic experience: I had some sessions with Armita, such a trainer she is . Kind,friendly and nice. She helped me alot with workouts and gave some good advices to improve. I recommend her to everyone.

Fantastic experience: I’m training with Armita Ghaemi for over a year and a bit she is awesome, sarcastic and very fun to be around, her workout are very great and I have lost a lot of body fat and back to a good weight for my age.

Fantastic experience: Started back at the gym a few months ago with a friend and our trainer Miguel has been amazing! He's helped ease us back into a structured routine, got us comfortable with equipment and exercises, and is always a friendly face every time we come in.

Fantastic experience: Best gym in port moody, quality equipment and super nice staff. Prices are great for what they are able to offer.

Fantastic experience: Quality lifts great staff best gym in the lower mainland

Fantastic experience: Very good very hospital very clean nice people :)

Fantastic experience: Clean, warm , friendly , makes me feel like I’m an influencer when I walk in

Fantastic experience: For a long time, I struggled to stay committed to any exercise routine. But after meeting Armita at Fitness World and starting personal training with her, everything changed! She is, without a doubt, the best trainer anyone could ask for—passionate about her work, friendly, and genuinely caring. I highly recommend her to anyone interested in making a lifestyle change.

Fantastic experience: I've had trainers for the last 4-6 years and I've had the best sessions with the training team here! WORX classes are super fun too! I've done boxing with Aiden, bodybuilding with Julian, and powerlifting with Miguel! They've all been killer workouts! Thanks to Ruba and Jon for helping me with my membership and finding the best trainers!

Fantastic experience: Great gym, best lighting I’ve seen in a while. Got helped by a great trainer, Julian. Good experience all in all

Fantastic experience: I have had a very good experience with Miguel, the personal trainer who is very keen, energetic and expert in what he does. He knows very well how to motivates to do difficult exercises. The sessions with him goes so fast and I am always looking forward to the next one.

Fantastic experience: If you're looking for personal training Miguel is awesome. So positive and fun. Highly recommend.

Fantastic experience: Amazing lightening and atmosphere. Thanks to Trainer Julian for all the support

Fantastic experience: This Julian Vans guy? Yea, he's the best. Super informative and very knowledgeable, I wish him luck on his future endeavors!

Fantastic experience: Good community of people and staff/PTs. Go to Aidan for kickboxing and Julian for bodybuilding/Hypertrophy! Great dudes and great Pts, W trainers

Fantastic experience: Absolutely phenomenal staff here, always super friendly and they create a very welcoming and safe environment to workout in. My trainer Travis there has been nothing short of the best, always keeping me accountable in the gym as well as outside in aspects like nutrition and life in general. If you’re on the fence about joining i’d definitely give it a shot and try out Travis as a trainer. The quality of service is amazing and you won’t regret it!!

Fantastic experience: I can’t recommend Armita highly enough! Every session is tailored to my fitness goals, and her attention to detail is impressive. Not only has she helped me improve my strength and endurance, but her encouragement and guidance have kept me motivated. She’s knowledgeable, friendly, and genuinely cares about her clients’ progress. If you’re looking for a trainer who will push you, support you, and help you achieve your goals, Armita is the one. Thank you for making every workout challenging and rewarding!

Fantastic experience: Fitness World has been a fantastic place to work on my fitness goals! The gym is well-equipped, clean, and has a great atmosphere that makes workouts enjoyable. A special shout-out to Armita, my personal trainer, who has been incredibly supportive and knowledgeable. She always tailors workouts to my needs and keeps me motivated. Highly recommend both the gym and Armita for anyone looking to take their fitness journey to the next level!

Fantastic experience: I can’t say enough good things about my trainer, Armita, at Fitness World! She is genuinely committed to helping me reach my goals. Whenever she sees me struggling with a workout, she steps right in to guide me with the perfect balance of motivation and support. Her positive energy is contagious, making every session something to look forward to. The atmosphere at Fitness World is also fantastic – it’s a welcoming and encouraging space, and having a trainer like Armita only adds to that. Highly recommend Armita for anyone looking to push themselves and see real progress!

Fantastic experience: Great experience so far. The service has been exceptional with Taraneh. The manager, Ruba, has been caring and professional as well. Classes especially the worx classes are my favorite. I enjoyed the total body strength one too but its time wouldn't work for me anymore. In general, I wish there were more and longer strength based classes available throughout the day.

Fantastic experience: Clean facilities and friendly staff!! Taranesh at the front counter was super helpful with upgrading my membership as well as some technical assistance with my online pass!! Thank you so much Taranesh you were awesome!!

Negative experience: This gym doesn’t have safe machines, especially the stair master. I went to start my workout and as I pressed start, the stairs fell off the track and dropped. My arm got caught in the bar as I fell back and after spending the day in emergency they told me I have a grade 2 torn tricep. Do research on the safety of the machines before you sign up to a gym!

Negative experience: overpriced and over crowded. the membership policy is an absolute joke just scamming it’s members

Fantastic experience: I just want to give a huge shoutout to Hamed at the front desk. Every time I walk into the gym, he greets me with such a positive attitude and energy. It’s rare to find someone who consistently shows such care and dedication to making sure members feel welcome. You can tell he genuinely cares about the people who walk through the door. Hamed makes me feel like I’m part of a community at FW and is why I’d recommend it to anyone interested!

Negative experience: The gym has potential but not well kept and music is it full blast, can literally always hear it over my soundproofing headphones lol not necessary

Negative experience: The seated cable row has been broken for the past couple of months. I pay an annual maintenance fee but nothing gets maintained. Little bit upsetting but I guess you get what you pay for.

Fantastic experience: Really nice gym with lots of workout to do here

Fantastic experience: A little over a year ago, I left a one-star review due to poor customer service and a lack of attention to customer satisfaction. However, I’m pleased to say that things have improved significantly since then. The new general manager is a marked improvement over the previous one, demonstrating a genuine commitment to enhancing the establishment. My change of heart is largely thanks to Hamid, who swiftly resolved an issue that others couldn’t be bothered with, doing so in just a matter of minutes.

Fantastic experience: Awesome gym! Had a great workout!

Fantastic experience: This gym is amazing ⭐️ The vibe and the people are so inspiring. We are all here going after it and I really feel this is what sets this gym apart from others (other gyms feel so sleepy, this one is anything but ) this along with the awesome equipment and staff, the staff are so welcoming and great to be around. I ♥️ u Fitness World

Negative experience: Gym has a lot of good machines... but... The people that use this gym have no respect or gym etiquette. Weights left everywhere but where they belong, playes left in the only little stretching area they have dumbells are never retuned and have to go searching, no one is held accounatble, so the Place is always a mess. People vapping in the changerooms also. Men's toilets are always disgusting, it's likes guys don't know how to aim or lift a lid. On weekends, if you want to use to exercise area, be prepared, the people that are there for the classes will set up, over an hour in advance and take up 75% of the floor space, and then walk away and leave it till the class starts. All photos are taken on separate days.

Fantastic experience: Friendly staff and exceptionally clean facility. I was visiting from out of town and used the facilities as a guest and was wildly impressed by the variety/amount of equipment available. 10/10 would recommend

Fantastic experience: Fitness world suterbrook is awesome, clean snd great equipment. Staff is great! Ruba was a huge help when i was back in town visiting for a couple days!

Fantastic experience: Been coming here for almost the year super great equipment, dope machines overalls are really good vibe

Fantastic experience: Very friendly gym, came from out of town and has great equipment.

Fantastic experience: Super friendly staff and very comfortable gym environment. I’ve been a member before it became a FW and it’s been such a great experience!

Fantastic experience: Lovely staff. Very friendly and helpful if you are just visiting for a short time!

Negative experience: I give all the fitness world gyms a 1 star because of the membership policy when I already was a member before in 2018 or 2019 and then covid happened & My mom & I both canceled our memberships when it was crunch fitness. The gym membership policy extremely truly freaking 100% sucks because I signed up for a 3 day free pass yesterday August 2nd & they said since I have already had a membership, they can't offer the 3 day free pass or membership to me for free instead I have to pay a total $15.75 for every drop in class & for that specific amount just to use the gym and equipment & they should strongly offer some kind of discount for people who already had a membership and would like do a membership, they should totally & truly offer some kind of more discount for folks that either don't have a job or can't afford for some reason.

Negative experience: Had the worst experience in this gym for cancelling my membership. After one year I asked for cancellation and they said I have to pay for another month because its their policy (so it is not a one year contract its 13 months). another month passed and they are still taking money from my acount for membership and anual fees. I called and they said the manager is not available and will answer to emails but there is no answering... How hard a cancellation should be? So disappointing

Fantastic experience: Great staff and service, best gym around!

Fantastic experience: Such a great gym. Friendly staffs, good equipments, clean, love the atmosphere!

Positive experience: Pros: cheap, decently sized, the +1 buddy benefit is very convenient Cons: nonexistent gym culture. Weights left everywhere, can't find clips anywhere. The crowd is not the best. Management doesn't do anything to control this? Could easily be a 4 or 5 start location, gotta put in the work

Fantastic experience: Wow, what a gym! I’ve been working out at the Suter Brook location in Port Moody. I’ve been in many gyms in many countries; this is the biggest and best equipped gym I’ve seen. Huge number of treadmills, lots of weights and benches. Clean, spacious. A wonderful mix of people working out; makes it feel very welcoming, young or old, super fit or just getting started, etc. After many years using only dumbbells it’s been amazing to use the fitness equipment and especially the machines. The staff are all professional, friendly, and knowledgeable. Highly recommend this gym!

Fantastic experience: I have been with fitness world for about 10 years, with my time split between the Kitsilano and Port Moody location. They have always done a great job of updating and maintaining the equipment and always have the basics (squat racks, bench presses, etc) and the nice to haves (ropes, tires, etc). Pricing has always felt like good value.

Positive experience: Great facilities, gets super busy during peak times but love coming mid morning or late night to work out. Wish the parking was free though

Fantastic experience: I had the best experience in this gym. (I recently moved or I would still be coming in weekly) I would like to thank and praise Travis L. Especially! For the amazing support and personal training he gave me! I felt extremely comfortable and encouraged, from when I first started throughout my whole journey with him. I saw results that I didn't believe I could achieve and even suppassed. Travis was a huge part of this great change in me. As a personal trainer he took time to check in on me, give advice, showing a positive attitude inside AND outside our sessions. I give him a ten plus star recommendation!!! if you are new to the gym and wanting to make that first step or wanting to just get back into action, ask for Travis:)

Fantastic experience: ⭐⭐⭐⭐⭐ I can't say enough good things about Fitness World in Sutter Brook, Port Moody! The staff here are incredible—always friendly, professional, and ready to help with any questions or needs. They create such a welcoming atmosphere that makes working out a pleasure. The gym itself is impeccably clean and well-maintained. From the locker rooms to the workout areas, everything is spotless and well-organized. It’s clear that cleanliness is a top priority here, which is so important for a gym environment. Overall, my experience at Fitness World has been fantastic. I highly recommend this gym to anyone looking for a great place to work out in Port Moody! --- Feel free to adjust any details to better match your personal experience!

Fantastic experience: Been training with Matt Andalis over here for the past 4 months or so. He's been excellent! I can say without a doubt I get stronger every workout, and with his MMA background we're doing some crazy exercises. Didn't know about the sled and kettlebells much before this, but those and the Aerodyne bike have quickly become my favorites! Gym is also very clean and professional, and I recommend you check out the massage chairs. 5/5 Update: Matt left so I switched over to a new trainer Miguel! He has been awesome too. Very patient with me as I discussed some of my past injuries and we've been working at it for a month now and my posture has already gotten better! Fitness world certainly knows how to hire good trainers, and I'm giving Miguel a 5/5 as well.

Fantastic experience: I just wanted to take a moment to recognize Travis Landry, my Personal Trainer. I had taken off almost 9 months from a previous gym due to a shoulder injury. I have gone to physio many times and felt the need to get back into some type of an exercise class I have held a membership for a very long time with Fitness World, but had not attended this studio for many years. I decided to try a mobility class there and the instructor was Travis. After the class we had a discussion on what my goals were. Right away I knew that Travis was the person for me, he has an amazing personality, someone you want to be friends with!, so knowledgeable, professional, friendly, listens and means well. So I started working with him and absolutely love my Personal Training with him! My shoulder is getting more mobile and my overall strength and conditioning has improved! I just show up and he puts me to work! His expertise and knowledge in health and wellness has been invaluable in helping me to understand why it is so important to have exercise goals and to have a plan. Thank you Travis, your enthusiasm and positive attitude have also made the experience enjoyable and engaging. I would highly recommend to anyone who feels the need to have a plan to engage in health and wellness, to drop in and ask for Travis! I have worked with him for 15 sessions to date and have experienced remarkable results.