LA Fitness

Fantastic experience: Friendly staff. Clean and 'no judgment' place to work out in peace.

Negative experience: Genuinely one of the worst gyms I’ve ever been to.. machines are broken for months, almost all weights are missing, im practically spending all my time just looking for weights. I don’t understand if people are taking them home or what? Bc you will never find them

Fantastic experience: I have worked with my trainer, Victoria, for approx 6 months and am so pleased with her knowledge and professionalism as we work out twice a week - she really understands the body mechanics and is willing to accommodate any challenges that come her way with me! Both Sam and Anthony are definitely worthy of mention as well They all make my club experience a truly enjoyable one not to mention the amazing spin instructor, C, on the weekends!

Positive experience: Lot of fitting equipments for all your mussels

Fantastic experience: Love working out here, they have all the machines and equipment that I could possibly need to get in a well rounded work out. My trainer, Victoria has pushed me beyond the limits that I thought were possible and shown me just how much I’m capable of. She has given me the ability to advance my skills and strength in ways that I could not have imagined and I have seen a significant difference in my body over a short amount of time. The progress is insane and I have learnt so much about working out and how to effectively and efficiently get the results I want. Anyone that comes here will not regret it.

Negative experience: The services are getting worse here day by day. The jequzzi tub remains non functional almost through out the year. Either the pump get broken or heater not working. Plus the suana is also under maintenance for a month in addition that jacuzzi tub not functional. Upon asking receiption, they have no any confirmed date when these will be completed. Feeling

Positive experience: I specifically like the layout and interior of the facility. It’s a newer building and things are well organized. Sometimes it gets a little busy but morning hours is a good alternative.

Negative experience: Terrible management. Especially the main manager she’s rude and continuously makes myself and friends uncomfortable

Positive experience: Good gym, friendly staff. I’ve had a great experience and results with my trainer Victoria. I look forward to my workouts. Victoria ensures that my technique are always correct to avoid any injuries. She is extremely reliable & punctual always set up & ready to start training ahead of time, with an exercise routine planned.

Negative experience: I am only talking about this location as I have had a great experience at all other La Fitness locations. Up until recently I was playing basketball with fellow members on Tuesday and Friday mornings. We recently found out that a group has exclusive rights on Monday, Wednesday and Friday mornings due to the marketing teams decision. When I asked to be able to reserve the court in the same manner the management team said I could not. When I asked if I could participate on the Friday morning with the group that has exclusive rights I was told I could not. I spoke to someone at head office and they informed me that there should not be exclusive hours for groups, only events could be booked and not on a regular basis. The fact that this specific management team feels its appropriate to exclude members from certain hours without allowing other groups to do the same is unethical. I would say members should get reduced prices at this gym due to its preferential treatment of certain groups.

Fantastic experience: I deeply appreciate all the effort Shoneika put into helping me secure the best deal. She patiently kept me updated on all the offers until we found the one that perfectly matched what I was looking for.

Positive experience: Irene is simply an outstanding human being & also an incredible trainer. Being in the gym has never been a happy or comfortable place for me earlier , but through her intuition, deep industry knowledge, and professional rigor, I finish my sessions with joy, pride, and desire to do more. 6 months consistency brought so much confidence in me that I train solo now on 3 days in gym. Sessions with Irene can be more than going through the motions of exercise . Also an opportunity to grow on a personal level and find better mind/body connection. Her commitment to seeing client as a unique and distinctive person and creating thoughtful and creative exercise that meet their specific needs far exceeds any trainer.

Fantastic experience: It’s amazing when you have a coach like Ben sharifian.. you’ll get amazing results in short amount of time

Fantastic experience: Everything is great . The sauna , washrooms , equipments , private women workout room .

Negative experience: ATTENTION LADIES: I have witnessed a Male employee not follow protocol when entering the "Women Only" area. I personally find this incredibly triggering for my PTSD. If you are worried about men just walking into the womens only area as though it's a "coed space", then avoid this gym. When I confronted him, he was dismissive and disrespectful. I left and will never return.

Positive experience: Been going here for about 6 months now, everyone is really friendly and helpful. If you are looking for a trainer, I recommend Irene She is really great (you will love and hate her in equal parts). Explains everything so its easy to understand, pushes you to the max and yime flies by fast cause she is a genuenly fun person. Fair warning you may find yourself disliking the number 12 and 15 by the end.

Negative experience: The gym is good but the hours suck I’m switching to goodlife fitness down the road based on operating hours alone. 24 hrs or open earlier Edit: October 23 (same day just after workout) SAW A COCKROACH in the men’s locker room today!!!! Gross

Fantastic experience: I’m very with Victoria trainer. She is amazing and make me get motivation. I definitely recommend her

Negative experience: This gym falls short of expectations, especially considering its high membership fees. It closes early, particularly on Fridays and weekends, which limits workout flexibility. The swimming pool lacks privacy due to large glass windows facing the entrance, making it uncomfortable with people constantly looking in. Additionally, the women’s section is disappointing—it’s a small room with minimal equipment. The larger, more spacious room next to it would have been a much better choice for the women’s area.

Negative experience: Horrible management, this location has alot of bums and crooks that come here, I had my wallet stolen from this place , when I spoke to the management about it, they told me they going to have to wait for the cops to come, if I were any one of you, I'd think twice about coming to this location, as I will NEVER EVER come back to this location again, it's not a safe place!

Fantastic experience: I have been a member here for just over a year and am very satisfied with the quality/cleanliness of the gym and the quality of instruction I am receiving from my personal trainer, Irene. Irene is great and I highly recommend her if you are looking for personal training! I feel I really lucked out with her because she brings expertise in both teaching AND body building so her style is very kind, professional, patient and understanding. She answers your questions fully, communicates well and often goes above and beyond her role to ensure you are supported. Thank you so much for all you do and for being such a lovely person, Irene!

Fantastic experience: Perfect place to get confident on your body. Ben is an amazing exceptional personal trainer. His extensive knowledge helps to get the workouts done in a very professional way. Highly recommended

Negative experience: Two machines are broken and not much equipment compared to my location

Positive experience: Good place but not a perfect! Enjoying anytime on the route anyplace to go swiming...

Fantastic experience: I’ve been training here for nearly a year now with my trainer Victoria, and I couldn’t be more grateful for her guidance. Thanks to her I’ve been able to meet goals which I once thought were impossible. She takes time to make sure you’re doing every exercise right and offers great encouragement.

Fantastic experience: Can’t say enough good things about the staff at this location! Asher took care of my friends and family, getting them their memberships and making them feel welcomed into the new gym atmosphere. Polite and patient are just two of the many ways to describe him and his strive for customer satisfaction and service.

Negative experience: Leaving a 1-star review to keep the gym less crowded—trying to maintain my personal fitness sanctuary! ‍ . . . . . . . . . . . Best gym ever! ⭐️⭐️⭐️⭐️⭐️

Fantastic experience: I’ve been training at LA Fitness for the past 4 months, and the experience has been fantastic! The gym is well-equipped, clean, and has a great atmosphere. I want to give a special shout-out to my trainer, Ben, who has been incredible. His workouts are challenging but effective, and I’ve seen significant improvements in my fitness levels and strength. Ben is motivating, knowledgeable, and truly dedicated to helping me reach my goals. Highly recommend both the gym and Ben if you're serious about improving your fitness!

Fantastic experience: This gym is the absolute best in my opinion in the city. The machines are everything you need and it’s clean and has an excellent vibe all throughout. Credit to the manager Tony he is great at what he does in running this ship. The staff are top notch including members like Shanika. Would recommend this gym to anyone in the area or even in the city

Negative experience: Not apleasent place I would comeback for it, especially they removed the box bag wich is It is my mane reasons to come to this branch. I will never come to this site ever again .

Fantastic experience: I live in SoCal and visited family in Scarborough and came here during my stay. Compared to other locations that I’ve been this one is very spacious with plenty of availability of equipment. Equipment is new. Clean facility. Staff at check in are very friendly and welcoming. Other members here have good gym etiquette and will re rack weights. I was very impressed!

Negative experience: Terrible experience dealing with Samreen. She needs to be fired for her lack of customer service skills. I've never seen a club care less for their members which begs the question of why she's put in a position of power...

Fantastic experience: My son and I have been coming to this gym for over a year. The staff is friendly and welcoming. The whole gym has a great vibe and it’s always nice to see Terrance at the front desk. He is a great ambassador for your club.

Negative experience: #LA Fitness Management # You need to open the gym at least until 12 am. All your competitors are either 24 hours or close at 12 am. The one star I am giving is because the cleaner in your gym DAVE is making his own rules he closes the Sauna at 10:45 while the closing time is 11:00am. Today, I was sitting in sauna he came and opened the door in a very disrespectful manner and started his cleaning. I asked him to give me 5 minutes. He didn't care at all while he could have done other cleanings first and then sauna. Overall, he was very rude. I saw him after sauna he went to do the wash rooms, but he didn't give me 5 minutes just to impose his rule. All the other staff in the gym are very friendly and helpful. This one star is just for the rude cleaner who has no manners.

Positive experience: Great gym but I wish they had towel service. Also don’t expect to find the dumbbells you need. Other than that, I love this gym. Plenty of the most important equipment and tons of options for exercise.

Negative experience: Went to this la fitness for 1 day while on vacation. It was supposed to be for the duration of my stay in Canada however during my first day I found this gym to be very disgusting. There was wet paper towel every where in the ladies locker room and the garbage was filled to the rim. No one was cleaning off the machines after usage which was something I am use to seeing and doing at my la fitness in the USA. Some of the dispensers were out of sanitizer as well. Aside from this the gym was huge and loaded with equipment. And the front desk staff upon check in was friendly. I will not be returning to this location because cleanliness at a gym is very important to me and would be opting for walks out door to stay active while visiting Canada.

Fantastic experience: The management at this gym deserves a huge shoutout for their exceptional service.I needed to secure the indoor pool and they made it happen effortlessly from promptly answering our queries to ensuring we had access to use it,they took care of everything.Kudos to the team for their outstanding management and service.

Fantastic experience: The staff are always so professional and attentive. The management team really goes above and beyond to make sure everyone has a great experience!

Fantastic experience: Very cautious and always willing to assist when required. Good customer relations.

Fantastic experience: This gym has exceeded all my expectations. The customer service is outstanding, with staff who are always friendly and supportive. The management team has done an incredible job in ensuring a great customer experience

Fantastic experience: This gym is top-notch, not just for its facilities but also for its outstanding management. I recently organized a group event and needed the indoor pool. The management team was fantastic, accommodating all our needs with a smile. They reserved the hot tub for us, made sure everything was clean, and even checked in during the event to ensure everything was going well. Their commitment to providing a great customer experience is evident, and I couldn't be happier with how our event turned out!

Fantastic experience: The customer service is outstanding, with staff who are always friendly and supportive. The management team has done an incredible job in ensuring a great customer experience.

Fantastic experience: Kaila has great customer services . She is very professional , nice and helpful. Overall this location has friendly staff and they are helpful! My personal experience with Alberto was great; he is knowledgeable and passionate about what he does. I would definitely recommend talking to him about any personal training questions/ advice.

Negative experience: Worst gym ever. The hip adduction machine has been broken for a month and still hasn’t fixed it. The plates and equipment are dirty and dusty, the dumbbells are everywhere in the gym and no one would like to replace their weight after using.

Fantastic experience: I’ve been going to this gym for a little over 5 years and it’s been an incredible experience. The staff members are super friendly and always willing to help with any questions or concerns. Their customer service is top-notch, making every visit enjoyable. I especially want to thank the management here for the awesome work they do, keep it up

Fantastic experience: Very friendly staff and helpful! My personal experience with Alberto was great; he is very knowledgeable and passionate about what he does. I would definitely recommend talking to him about any personal training questions/ advice.

Fantastic experience: Came in, had a great workout. Met a trainer named Alberto and gave me extremely good feedback and knowledge. 10/10 recommend.

Fantastic experience: Ali at LA Fitness is great! He's so nice and always there to help me out. His positive attitude his personal training experience and willingness to assist make my gym experience even better. I appreciate having someone like him around, it really makes a difference!

Negative experience: LA FITNESS CANADA should consider appointing new manager for this location. They have been a member more than 5 years, this was the WORST experience that they encountered at there. On July 7, my parents visited this location for swimming. My mother was using the pool & spa section, and there were other members at there as well. All of a sudden, a group of people came in WITHOUT proper swimming suits, mentioned that they booked a section for 10-minute for their "practice" (We assumed it would be religious-related as they were for sure NOT proper swimming suits/gear) and so they would like my mum and other members to leave and come back. My mum told me they did not get that notification from the management in here, and she wasn't comfortable to leave and let them use the spa WITHOUT proper swimming suits/gears. Those were the rules that stated clearly at there, and it wasn't something new. My mum asked them politely to talk to the manager and asked the manager to come in for that. Few moments later, the group came back with the "manager". The "manager" claimed that they did book the section for their own "practice" for 10 minutes. My mum raised up the concern again, and she asked if they would change and refill the water AFTER their practice as they were not wearing the proper swimming gears at all. The manager said they wouldn't change it as the water would be still useable. My mum said it didn't sound right as we wouldn't know if their clothings for their special "practice" were clean at all. ALL OF A SUDDEN, the "manager" said directly to my mum "I CANNOT TOLERATE YOU ANYMORE". My mum was shocked as she was only raising up her concerns. She didn't fight back and left the place as she found that the "manager" was totally rude and unacceptable. GOOD JOB LA FITNESS CANADA. Your "professional" training for your management totally demonstrated how much you guys "CARE" your business. WHAT A WAY TO BUILD YOUR CORPORATE IMAGE. I suggest whoever want to have a bad day, make sure you sign up your membership with them so that you can experience the same thing as well.

Fantastic experience: Amazing Gym to really enjoy building your yourself to be the very best that you can be. Amazing Staff that are more than happy to help you. Fun times in the Squash Court, Basketball court and even more fun when going Swimming over here too. Can’t go WRONG WITH BEING AT LA FITNESS for such a Great Fitness & Health Experience. Always a 10/10 over here

Fantastic experience: The manager and staff were very kind and helpful with the hot tub pool we booked out as a group. When we got there it was occupied. They respectfully guided out the members who were already occupying it.

Fantastic experience: I love going to the LA Fitness on William Kitchen Road. The gym is always clean and well-maintained. The staff, especially Asher, are friendly and helpful, making me feel welcome every time I visit. There is a wide variety of equipment, so I never have to wait long to use a machine. The group classes are fun and led by great instructors who really know their stuff. The pool and sauna are nice extras that I enjoy after a good workout. Overall, it's a great place to stay fit and healthy. Highly recommend!

Fantastic experience: I live in Kitchener and I’m a member of LA fineness since long back. I had some personal training sessions which I haven’t used. Certified trainers in my location were not there. To make use of my training sessions,I had to upgrade my personal training sessions from certified to master training program, as there many Master trainers at my location. I had calls with head office(US) back and forth, they took almost 4 weeks and yet they couldn’t get the work done.An year ago I used to go to LA fitness in Scarborough location, I’ve reached out to Sam and he resolved the issue within 3 business days. LA fitness Staff in Scarborough location are very friendly and professional.

Fantastic experience: "I recently began working with Dr. Ali at LA Fitness (WILLIAM KITCHEN ),to address chronic back and neck pain, particularly related to a cervical disc issue. From the outset, Dr. Ali's professionalism and expertise were evident. He conducted a thorough assessment and developed a personalized plan to alleviate my pain. His guidance, tailored exercises, and attention to detail have been instrumental in my progress. I'm incredibly grateful to have found such a knowledgeable and dedicated trainer. I highly recommend Dr. Ali to anyone seeking effective pain relief and improved mobility.

Negative experience: this LA fitness tried to scam me out of my money by shoving down a personal trainer down my throat and upgrading my membership and I ended up signing up for both since i felt obligated to by the choice of words they were using… not to mention the personal trainer that I had was useless and clearly did not want to plan any sessions with me unless I asked constantly, and the employee who signed me up had the audacity to blame it on me that I was the one who agreed as if they didn’t force me to sign up in a way… I wasted 100s of dollars on this useless gym and their employees and personal trainers… don’t fall for it THEIR A BUNCH OF SCAMMERS! This gym is very expensive with little amenities and not sanitary at all!!

Negative experience: The Smith machines are useless for glute workout th stopper doesn't go all the way down so the bar stays up and you can use it only for chest and shoulders. As a women when I need to do hip thrusts I have to wait around for for the PT section

Positive experience: Been going to this gym for 2yrs and I like it. It can get incredibly busy sometimes which is a bit frustrating though. The womens change rooms are clean and the gym in general smells clean. Theres also a place to buy protein shakes and snack in the gym which is nice as well. Wish they were 24hrs

Fantastic experience: I joined the gym a month ago and started attending classes. There are many classes, and most of the trainers are good, but Sandy is outstanding. We even upgraded our membership to go to the LA Fitness at Don Mills, just to take her classes twice a week. Sandy is like having a personal trainer. She pays close attention to everyone, correcting form and encouraging us to work harder, even in a full class. She is strong and dedicated. After my first class with her, I was sore the next day like never before. Sandy deserves to be named the best trainer at LA Fitness, with all due respect to the other trainers. Her class is Body Works Plus Abs, she also give Zumba class, heard it’s good but never attended the Zumba class!

Positive experience: This review for my personal trainer - Ali Tanbakosaz + the LA fitness center ALI.T Great knowledgeable person for me , in terms of my aging knee issue. Knows what type of exercise or stretches he has to work with me and given me a knowledge about improving my current fitness level. I recommend ALI as top grade personal trainer for his knowledge and easy to work with personality. In terms of Fitness center...on the day I can come , very crowded, many times I have to leave with utilizing the popular machines. Overall , I found great place to workout and we need to find the right time so we can workout without getting pressured to leave the machine , before we finish the sets. Furthermore, based on my contract, I was suppose to get a note book with my progress , as of today I haven't gotten that book with recommendation. My contract will be over in 2 months. Not a show stopper for me, but as client we are paying top dollars, I expect at least to make sure fitness center is accountable for what they outline in their contact.

Fantastic experience: I had a groin pain develope and I thought personal training might help. They gave me Victoria. ( from the Kennedy location) She is highly qualified. She was very sensitive to my condition and she worked with me each workout to do what I could, some days more then others. I did gain strength and between getting stronger and stretching, it was a game changer!!! I am no longer in the same pain that I started with and with the knowledge she imparted to me, I will always remember how to heal. It's a great gym. Lots of equipment, clean, nice locker rooms, hot sauna at the Kennedy gym and beautiful pool at the warden gym. Personal trainers available at an additional charge. Smoothie bar on the premises. Tuesday pilaties class at kennedy plus other classes included. Highly recommend.

Fantastic experience: LA Fitness Gym offers a holistic fitness experience, boasting not only modern facilities and diverse classes but also amenities like a swimming pool, sauna, and basketball/volleyball court. With something for everyone, it's the ultimate destination to achieve your health goals and unwind in style.

Fantastic experience: Visiting from the States - a very well put together LA Fitness with a great assortment of equipment. Though not brand new, they work as intended. Despite reading earlier reviews of the equipment and dumbbells being a mess, I did not witness this at all. Gym was in good shape. Faculty here were professional and very friendly — shoutout to Julia, who went above and beyond to ensure my visit here was satisfactory. This LA Fitness comes highly recommended and I will return if I find myself in the area again.

Fantastic experience: This is a great LA fitness location staff are friendly and class instructors are amazing ! I've been working with my personal trainer Victoria for over a month and she's exceptional worth every penny ! She helped me build confidence at the gym, develop a routine to target different areas and gain exposure to all the different machines at the gym !

Fantastic experience: Victoria’s been my trainer for a year now and she’s great at what she does. Investing in personal training eliminates the guesswork, poor form and anxiety(mostly) that comes with being new to the gym. This opportunity led me to be more disciplined, both mentally and physically. Thanks for your support, Vic!

Fantastic experience: Hygiene is a plus point!!!!!! Ben Sherifian is a phenomenal trainer and coach. He has helped me to reach great levels of health and fitness that I could not have reached without his training and motivation. He is not only very good at his job, but is an immensely compassionate and kind person. A great life-coach in the making! I recommend him highly.

Fantastic experience: Great location right by the highway, lots of parking available. The gym, locker room and showers are clean. Lots of equipment so don't have to wait much. I recommend this location over any other Scarborough locations.

Fantastic experience: Friendly staff, great hours, and variety of machines! would definitely recommend for anyone looking for a gym membership.

Negative experience: I have 13 sessions left for personal and they are saying only 6 sessions left. Charging me a month extra for nothing. When I was talking to management, they were so rude and didn’t understand the point when I saw him proof of text messages with my trainer he denied to agree. Worst experience with personal training, can’t even see any difference in my body.

Negative experience: The gym does not hold cleanliness to a high enough standard. The sanitizer in the women's work out area has been empty for weeks. The equipment is not maintained properly and has brown grime caked onto it. I am so over paying over 60 dollars a month for this place. They use PINK SOAP in the showers as the complimentary soap. Gross.

Fantastic experience: Fantastic gym experience! The staff here are incredibly helpful and supportive, making every workout enjoyable. Great facilities and a friendly atmosphere. Highly recommend!

Negative experience: Unfriendly and unprofessional staff. They allow their friends to stay in the gem after-hours and would even ask these friends to empty the gem close to the closing hours. Terrible in conflict resolution.

Negative experience: Man I had 30 gym last 20 year in canada ! This very dirty pool and hot tab to have lot of hear the water not change 1 year about .The sauna come from nasty dirty people, not want take a shower before oh man benchs and machine dirty to !

Positive experience: Many options for great workout and classes; helpful staff! Extremely busy in certain times of the day: needs extended hours like Fit4Less.

Fantastic experience: We are members at LA from last 2 years and we are having an amazing experience doing work out at this location. Asher is very helpful during all the process.

Fantastic experience: Gym is very clean as well as the basketball court, Friendly people and polite staff and has a good sauna.

Positive experience: I come to this LA fitness all the time since it's conveniently right off the highway. The place is spacious, it has ample equipment and pretty much everything you need to get a solid workout in. Although the weights arent always in the right spots, the equipment is available for everyone to use. I look forward to continuing to come here in the near future!

Negative experience: Not sure what can one do to not get his belongings stolen at this gym!? With a heavy combination lock on it, someone broke into my locker and took everything. I was at the pool and i had nothing but my towel and swimming shorts when i got out. The reaction was like it's something normal, we can help with the formalities but it happens here. With all the incidents, it does not seem that management is doing anything to make the place safer. There are the small size wallet/phone lockers but; for whatever reason, they are not available for use. there should be more of these lockers at this place.

Negative experience: I am making this post because it is the 3rd time that the pool is dirty Monday, Tuesday and Wednesday with black water, I understand that it is a busy gym but the paid membership is expensive enough that they do not do proper maintenance, when I'm going to complain to the person at the reception is no one there, they are talking in a corner and combing the hair of one of their colleagues, plus a super arrogant and rude guy because according to him he had already finished his shift and that it wasn't a problem of him, come come another day??? is seriously ??? Do they not control the health of these public places? You can see the difference in the water because they have never cleaned it. I have a rash on my body. I will take this as far as possible since they threaten people's health. $75 to start, they also charge you for the first and last month, $100 more. and additionally for the next 2 weeks they take 70 dollars for an annual fee and still the service is terrible, dirty and not to mention the customer service, the worst of all, the photos speak for themselves.

Negative experience: This review isn't specific to this location, but LA Fitness as a whole. I understand that these gyms were established at a time when women didn't really lift and workouts revolved around cardio, but times have changed, and their woman's area needs to be updated. The woman's section has weights ranging from 2-12lbs max. Max! No multi-fuctional power rack or cable machine. Women are constantly bringing weights in from the co-ed section in order to have a proper workout. It's obvious that LA knows this because there are printed signs asking to re-rack weights. Now I know a lot of people will say there's a co-ed section that can be used, but many of the woman don't feel comfortable there and join and pay memberships to gyms like LA for the convenience of a separate area. This is a simple fix for a gym of this magnitude. Invest in dumbells for the woman's area ranging from 10-60lbs, a cable machine, and a multi-functional power rack, of course, unless your stance is that your female members aren't worth the investment. Please do better.

Positive experience: Best gym in scarborough by far. Every gym has pros and cons. Place is clean Equipment is always working Friendly regulars Good staff Cons- hard to find attachment for machines They need to get a rack or something Weights are all over the place

Positive experience: Been going to this gym for over a year now and I've enjoyed it overall. I don't have too many issues with it, but I do find that it gets way too busy likely due to the "2 guest pass per visit". Other than that, the only main problem is that there's not enough barbells (sometimes you see a bench press is available but just no barbell so whats the point). And the dumbbell section is scattered and never put in proper order, and people will take the dumbbells and leave them on the other side of the gym so you usually could never find what you need. Few issues but besides that, its still been a solid gym for me.

Negative experience: My experience in LA so far is very great, but this specific branch just don't deliver properly. The biggest problem I got in here is the dumbell weight that keeps on missing with nowhere to find. The people who workout here never bothered to put it back to the rack after their training, I always spot all kinds of weight scattered everywhere. Even then, I always unable to find the weight I was lookin for. Light weighted dumbell r the most likely to be missing (5lbs - 20 lbs). I would like to blame the managemnt for this but I just think the members who frequenting here r the worst I guess even the management r just givin up. I think it is time for another branch then, hopefully with better members that have a slightest decency of not hoarding an entire set of dumbells out of everyone sight and not putting em back after.

Fantastic experience: Shoutout to PT Victoria for being the best PT anyone can ask for. She has been helping me with my fitness journey since February 2023. If it wasn't for her, I wouldn't have been as motivated and disciplined as I am today! She guides, supports, and stays with you through the highs and lows. I would highly recommend her for anyone, especially beginners in the gym. Her friendliness and confidence makes you feel like there is no one else in the gym other than you & her.

Negative experience: The worst gym I have been so far -Dissatisfaction expressed to LA Fitness in the United States; however, no response received. -Unorganized facility operations. -Management appears clueless and disengaged. -Training and operations managers observed frequently using phones, seemingly unconcerned about client needs. -Swimming pool closures occur randomly without prior notification. -Lack of responsiveness and perceived rudeness in handling complaints. -Absence of a structured plan for personal training programs; described as disorganized and random. IT IS A COMPLETE WASTE OF TIME AND MONEY!!!!

Negative experience: Very disrespectful guy, Asher khan, very judgmental working there! I don’t know his name but he was basically going over the membership and keep getting confused. I registered for guests pass and never went there but he accused me of using it and said it’s not a charity! Hate LA Fitness!

Fantastic experience: It’s such a great experience, a great salesperson named Asher signed me up, made me feel so welcome and gave me a great deal! There’s so much equipment and most of the staff is amazing.

Negative experience: Probably the WORST LA fitness I’ve been to. Visiting from the US so not sure if this is the norm and people have just come to accept such unsanitary and filthy conditions but I want to say LA fitness has standards! At least in the States they do. I’m not sure this place even has any management here. If so, then why is the equipment worn down, broken, weights misplaced, machines out of order. So much so that I actually got cut by one of the machines. This place is a lawsuit waiting to happen I’m not even kidding. SMH

Fantastic experience: I am glad to share my tremendous personal training experience with my trainer Victoria, my coach Sam and my overall satisfaction with the machines and equipment of this location. Victoria is so good, she not only transformed my physical appearance but my mindset towards fitness as well. She teaches very uniquely and she is a sweetheart so would definitely recommend her as a personal trainer :)

Negative experience: La fitness is a rip off gym. So many hidden charges they charge you on freezing your account if you are not coming to gym and then while unfreezing you are charged again although they charge you every month for the duration your account is freezed

Negative experience: The pool's hot water hasn't been functioning since Wednesday, and despite three days passing, the staff hasn't made an effort to fix it. Their lack of attention is quite irresponsible.

Negative experience: HORRIBLE. The entire LA fitness team are just looking to make money and use whoever they can. They don’t care about anyone and the place is disgusting. I got injured and was unable to use the gym and all they said was “sorry nothing we can do” 70$ down the drain. DO NOT SIGN UP HERE!

Fantastic experience: Jamal is very accommodating, I always have a great experience every time when we talk. He also gave me a really good deal when I signed up. Thank you Jamal! I will highly recommend working with you.

Fantastic experience: I recently had the pleasure of working with Victoria as my trainer, and I must say, it was a fantastic experience. She is highly knowledgeable and tailored the workouts to my fitness goals. Their professionalism and friendly demeanour created a comfortable and welcoming atmosphere. I saw remarkable progress in my strength and overall fitness thanks to their guidance . I highly recommend Victoria to anyone looking to achieve their fitness goals with expert support.

Positive experience: Nice gym and helpful staff. I feel like they could add more variety to the types of machines they have. For example, a hip thrust machine would be nice I don’t have to set up a bench/barbell.

Fantastic experience: Sharing my experience after being trained by some of LA’s personal trainers; I worked with Shay, Fareed and Victoria. All were excellent trainers and demonstrated their expert coaching in unique ways. My most recent personal training was with Victoria. She was outstanding as she worked with me closely to ensure I get the best out of my training sessions and outside of training. She put together a personalized workout plan and provided guidance on meal prep/diets. Victoria is super accommodating with your schedule and that made it easier for me to become consistent at the gym. Lastly she helped me become super comfortable at the gym with the machines and equipment, which gave me the confidence I needed to reach my fitness goals!

Fantastic experience: I’m very happy with my overall experience and results with my personal trainer Victoria! Myself and husband learned a lot and have gained muscle and confidence to work towards our goal of living a healthier lifestyle. We are now comfortable with strength and mobility training. Victoria provided encouragement and challenged us throughout all our workouts. I highly recommend her as a trainer!

Positive experience: I truly like the group classes and the customer service rep that signed me on was polite and helpful. However, their process to cancel membership is intentionally setup to be discouraging and almost impossible. Front desk staff is indifferent and lack knowledge to basic questions. The pool could be maintained better and the change/shower facilities need an update.

Negative experience: WORST MANAGED LA IN THE GTA! I've been a member for over a year now and frequent manly locations and this location by far has the worst management. Over the past year there has not been a single occasion where everything was operational. Half the barbells have been broken for months. When informing the front desk it seems Management is aware but doesn't do anything about. (See photo of rows of benches with no bars) Majority of the lighter dumbbells have been brought into the girls only section and not returned. There is broken equipment that has been replaced but management hasn't gotten to throwing out on the gym floor. You can also count on the pool/hot tub being closed at least once a week and when opened is often very murky.

Negative experience: I started going to this gym at the end of May and was really disappointed at how they handled a situation when my wallet was stolen from my LOCKED locker. The night it happened the manager on duty told me that the operations manager would be able to check the cameras outside the locker room and help me find out who stole it. I called the gym several times on the days following the incident, and I was told that the operations manager would call me back, they would then hang up right away without even letting me leave my phone number. The operations manager NEVER called me back. This gym lost two customers because of how disrespectful and unprofessional the staff, especially the operations manager, acted. I tried to give them the benefit of the doubt, but I am very unhappy with this location and will not be returning to LA fitness.

Negative experience: The gym is horrible. They DO NOT clean this place at all. Every piece of equipment stinks and the carpet is filthy. I can assure you they spend no time in cleaning. Pretty pathetic for charging such huge fees. Extremely disappointed!