Information about Fitness World

555 W 12th Ave
V5Z 3X7, Vancouver
+1604-558-4962

Opening hours

  • sunday: 7h-20h
  • monday: 6h-22h
  • tuesday: 6h-22h
  • wednesday: 6h-22h
  • thursday: 6h-22h
  • friday: 6h-22h
  • saturday: 7h-20h
At Fitness World, we’ve made it our mission to help you achieve your goals – no matter what they may be. Through our shared love of fitness and exploring new challenges, we’ve built a community at our Vancouver, BC location that continues to aim higher, lead with compassion, and deliver truly amazing results. Here, we emphasize finding supportive, consistent routines for our members, and continue to be THE gym that British Columbia residents and visitors count on. We proudly offer memberships that start at only $9.99 and over 16 locations in BC. Explore fitness activities like never before with more than 500+ weekly exercise classes, personal training services, customized nutrition services , recovery stations, and more!

Our comment from FitFit Canada about Fitness World:

Welcome to Fitness World, located in the heart of Vancouver, Canada. Our gym is well-regarded for its friendly and welcoming atmosphere, making it an ideal place for everyone, regardless of fitness level. The staff is known for treating members like family, and many users have highlighted the exceptional support they receive from our team, creating a sense of community within the gym.

Members appreciate the variety of equipment available, which accommodates a range of workout styles, and the gym regularly updates its facilities to ensure a top-notch experience. The management, led by Dylan Campanaro, is dedicated to addressing member concerns and continually improving the gym's offerings.

However, some users have mentioned issues related to cleanliness and peak hour overcrowding. Though we strive to maintain our facilities, feedback indicates that there is room for improvement in ensuring the gym remains tidy and organized. Additionally, the gym's layout can feel cramped during busier times.

Despite these concerns, the positive reviews about our personal trainers, who are described as knowledgeable and supportive, highlight the core of what Fitness World aims to provide: a place where you can achieve your fitness goals with the assistance of dedicated professionals. Join us and experience the great workout environment that many have come to love!

Services, Machines and Guided Classes

Fit
Training
Personal Training

Fitness World: Opinions

4.2/5 (199 Opinions)
Ivan Noriega 9 months ago

Fantastic experience: Is an amazing experience to be part of this gym, people at the front desk treat you like family, there is always someone to help and they make you feel like home.

Fitness World
Fitness World

Hey Ivan, This review means the world to us and I have shared this with the team. Thank you for being a part of the family. Dylan Campanaro General Manager

jj kwak 9 months ago

Positive experience: Decent gym. Pretty well-maintained for how overcrowded it is. Things break all the time but they seem to get fixed relatively quickly. The one downside is the people who work out there, who are pretty damn sketch, probably because of how cheap the gym is. I've had my stuff stolen on more than one occasion and I've only been working out there for a few months. I've seen a guy vaping on the gym floor.

Fitness World
Fitness World

Hey JJ, First and foremost, thank you so much for the review. I really appreciate your positivity and understanding as it relates to the maintenance and experience within the club. As it relates to your stuff and the vaping on the gym floor, I would love more information so I can help with both scenarios. Can you please email me at [email protected] so I can help? Dylan Campanaro General Manager

Shauna McCabe 9 months ago

Fantastic experience: Fitness world is amazing. The staff are all so kind and funny I love it

Fitness World
Fitness World

SHAUNA, What a fun day we had today at the club. Can't wait for your visit again soon!!!! Thanks again. Dylan Campanaro General Manager

Simon 9 months ago

Negative experience: Tuesday NOV 26th 2024 at 430pm. Pilates class canceled while some 30-some of us attended and waited for 20min only to be told just 8 more min then officially canceled. 1-STAR.

Fitness World
Fitness World

Hey Simon, I appreciate you taking the time to write this and I genuinely hope you are able to see my response. I am SO sorry for yesterday. We got a call from the instructor 30 minutes before the class notifying us that she was going to be late. We then received an additional call after the class started that she wasn't going to make it. This is very uncharacteristic of instructors at this club as well as the standard I hold for this club. In this situation, I do believe the 1 star review is warranted. That being said, what I do ask is for you to recall the several other classes that you have attended that have occurred on time and with great service. I really hope this rare situation doesn't taint your experience with us as my goal is to always provide a 5 star experience. I am so sorry we let you down. Please email me at [email protected] as I'd like to make it up to you. Dylan Campanaro General Manager

Josh Bouwma 9 months ago

Fantastic experience: These guys are great! Way better than Davie! Shootout to Dylan! Always class!

Sean Bacon 9 months ago

Fantastic experience: Been coming here for 4 years now - super friendly staff, all the equipment you could possibly need, and the price is right

guleena jaswal 9 months ago

Fantastic experience: Awesome gym and awesome staff, Highly recommended

Mahshid Hadi 9 months ago

Fantastic experience: Hey guys, you are awesome! Love this centre compering to others. Very big clean and it has Sauna!

Terell Safadi 9 months ago

Fantastic experience: Love the staff always inviting, shout out my guy Dylan!

Fitness World
Fitness World

T, Love having you, my friend. Thanks so much for being part of the family! Dylan Campanaro General Manager

Marc Ponce 9 months ago

Fantastic experience: Best gym by far! Amazing staff!

dylan moore 9 months ago

Fantastic experience: Graham, Dylan and the whole Cambie street team do an exceptional job creating an awesome environment to workout in!

Martin Lazzarin 10 months ago

Fantastic experience: This gym has everything I need for an intense workout. It has a large studio equipped with two heavy bags, a functional training area, an outdoor turf which is perfect for the summer, and all the bodybuilding and cardio equipment I require. Staff is friendly and Dylan, the GM, is a genuine, warm, cool guy. Highly recommend this gym.

Fitness World
Fitness World

Hey Martin, Thank you so much for the review, my friend. It's always nice seeing you every single day! Dylan Campanaro General Manager

hossein tutunchi 10 months ago

Fantastic experience: I’ve been to almost all fitness worlds. This location is far better in terms of equipment and staff. Manager is super caring and kind. Always there to help members.

Fitness World
Fitness World

Hey Hossein, I wanted to personally respond to this review to say thank you for your kind comments. What you have described as it relates to the staff is exactly what I want our club here to be known for so thank you for the kind words. If you ever need anything, you know where to find me :). Dylan Campanaro General Manager

elisa fop 10 months ago

Fantastic experience: First time in the gym. I train with Sonia and she was awesome!

Elisa Gourmelon 10 months ago

Fantastic experience: Good machine, good customer service, I recommend 100%

Enes Erçobanoğlu 10 months ago

Fantastic experience: Cambie fw is the best fw and Graham is the best lovely place to have nice workout

Hae Jang 10 months ago

Positive experience: Very strange. Usually ventilation is very good. Today it was very humid, no air circulation in the gym. Be prepared for tough workout…

Fitness World
Fitness World

Hey Hae, Thanks so much for taking the time to leave a review. The HVAC technician has already been scheduled for today and the issue is understood. I am sad to receive a 3 star review based on a one off scenario of bad ventilation, especially as you mentioned typically it is very good. Hopefully we can earn a review based on your normal experience! I will keep an eye on this closely and expect it to be resolved immediately. Dylan Campanaro General Manager **UPDATE ** this was fixed this very day :).

Shan-Li Barkovich 11 months ago

Fantastic experience: Friendly & helpful staff! Had a great time with Sonia as my personal trainer, highly recommend especially if you're looking to make your workout program more effective

Ashley Humphrys 11 months ago

Fantastic experience: It's my favorite gym to date. I've been a member of several franchises, and this one is by far my favorite. The GM Dylan and his staff are very friendly, it's a very welcoming place. People of all sizes and abilities are welcome.

Haitham El-Khatib 11 months ago

Fantastic experience: Best gym in the city hands down. The manager, Dylan, has built an awesome team and place to be.

Bradley Carter-Roberts 11 months ago

Fantastic experience: Good gym. Great staff, who are friendly and helpful (for example, Adam).

Tim Wu 11 months ago

Fantastic experience: Very good, especially the personal trainers, they are very nice and thoughtful.

Starjumper 11 months ago

Positive experience: A little full at times but a great place where everyone is respectful and motivated. The personal trainer program linked me with Sonia, who was really good at selecting specific exercises to help me through my injuries and be able to stay mobile.

Kevin Kakakaway 11 months ago

Positive experience: Very nice place to come and work out and there bring a buddy program is flipping sweet

Jack 11 months ago

Fantastic experience: Great gym, has all the necessary equipment for a good workout plus more. Usually doesn’t get very busy either.

Davo Batson 11 months ago

Fantastic experience: Fitness world is very fortunate to have Preston working for them his customer service is 10 plus, always willing to help and go the extra yard to help the clients I have found him to be very professional and extremely helpful,fitness world should give him a big raise

Justin Ligormus 11 months ago

Negative experience: We agree with several of those reviews citing how the staff conglomerating at the front desk in groups of 4-5, and we hear profanity and judgement about how other people work out in the gym, as we check in or walk by. We only remember one of its staff’s name, Alden (?). It’s utterly unprofessional. Not to mention, we’ve been members here since April 2001, and this gym has really gone down in its cleanliness/sanitation standards and professionalism.

Fitness World
Fitness World

Hey There, Thanks so much for taking the time to write a review. I went to send an email to you personally so I could learn a little bit more about this review but unfortunately, I do not have a member that matches your name. I am unsure of whether this review is for the right club or not. Regardless, please email me at [email protected] so I can look into this further. Dylan Campanaro General Manager

Shreekant Patel 1 year ago

Fantastic experience: Fitness World: A Solid Choice for Vancouver Fitness Enthusiasts I've been a member of Fitness World for the past year and have found it to be a great place to achieve my fitness goals. While it may not be the most luxurious gym in town, it offers a solid range of equipment, classes, and amenities at a reasonable price.

Ava 1 year ago

Fantastic experience: Thank you to Adam and Divya for making my experience at the gym so awesome today!!! It’s always a great time coming to Cambie❤️❤️

Lizbeth Iñiguez 1 year ago

Fantastic experience: This is the best gym in the area I’ve found, always clean, good equipment and the staff is always friendly. I’d like to recommend Sonia as a personal trainer who is really professional and kind, she made me feel really comfortable with our session even tho I’m just a beginner:)

Dilara ömür 1 year ago

Fantastic experience: It is a perfect gym studio with the reasonable prices. It is well managed studio by friendly staff :)

Sheena Sharma 1 year ago

Fantastic experience: Love the gym. The staff is very friendly. So many machines.

Rehnaz K Sekhon 1 year ago

Fantastic experience: I have been coming here since July and absolutely love this location. The staff and manager are really friendly!

Paolo Alvarez 1 year ago

Fantastic experience: Aidan is the GOAT of gym staff! Imma give him all that glaze This gym's got all the vibes I need for a killer workout! The squad here is super chill and helpful. Prime spot with all the extras if you need to run errands before or after. And hello, 2 hours of free parking? That’s peak efficiency~ Big W!

Mr Positive 1 year ago

Fantastic experience: Fitness World Is the best Gym . Adam n Aidan both are the best.

Mustafa Kemal Özada 1 year ago

Fantastic experience: I've been here for a long time, and I can say this is the biggest and most beautiful gym in the area. The staff are very friendly and helpful. Especially Adam, he really does a great job.

Jelle Cruz 1 year ago

Fantastic experience: Best branch ever! Friendly and accomodating staff. Place is spacious and they have all the equipments and amenities I love that they have a patio. And I have to mention their massage chairs place. Its a vibe!

Patrick Canales 1 year ago

Fantastic experience: I just want to mention the AMAZING manager at this location. I unfortunately resigned from this gym due to my new location. Nonetheless, the manager here treated me like I was a family member. If no one says hello to you, this guy goes out of his way to make you feel at home. If I return, it will be because of the manager here. What a fantastic human being.

Fitness World
Fitness World

Hey Patrick, Being fully honest, this review made my day. I really appreciate you taking the time out of your day to write that. You will be missed -- I look forward to seeing you in the future in whatever capacity that may be! Dylan Campanaro General Manager

Marcia López Aguilar 1 year ago

Fantastic experience: This is my first time joining a gym as I found it intimidating before, but after a year of coming it has become my little happy place. Dylan, the manager, makes you feel welcome and the staff are so friendly and helpful, especially Adam and Aidan who have even allowed me to come in with a companion when the payment system didn't work. Thanks for the dedication and hard work in keeping us going. Great place and staff!

Fitness World
Fitness World

Hey Marcia, This review means the world to me. Thanks so much for being an amazing member. Dylan Campanaro General Manager

Dana Montana 1 year ago

Fantastic experience: Amazing gym and even better staff. Always super friendly and willing to help out!

Jeff H 1 year ago

Fantastic experience: I have been getting world class professional training here at Fitness World City Square. First day I walked in looking for a gym pass and met Parsa Begi. We discussed what my fitness goals were and i have been training with him 12 times per month. By the third week I really started noticing gains in core, strength and mobility. Also Parsa helped me with my nutrition and now I track what I eat. Can’t say enough good things about this place. Really friendly staff and safe space to work out!

Larry Guinto 1 year ago

Fantastic experience: Free friendly staff, lots of machines to work out. Most of all STAFF are caring.

Tommy Mai 1 year ago

Positive experience: It’s been awhile since I been here, love how they have the gymnasium open most of the time for stretching and boxing bags available is a plus. The staff is super chill

Fitness World
Fitness World

Hey Tommy, I appreciate you taking the time to write a review!!!! If there is anything specific I can do to make it a 5 star, please let me know. Thanks for being a member. Dylan Campanaro General Manager

rp sg 1 year ago

Positive experience: I've been going to this gym for 10+ years and mostly go to the classes in the big gym room. In the summer, the AC doesn't work. or it comes on sometimes but often not. They say they'll fix it, but in over 10 years it has never been fixed. It's quite unbearable every summer. The rest of the gym is fine, good equipment, nice staff..etc. but that large gym room gets gross. Maybe it's not Fitness World doing so much as the City Square building but like I said, in 10 years, they have not been able to get the building to address it. Someone is going to pass out.

Fitness World
Fitness World

Hey there, Thank you so much for leaving a review. I am definitely aware of the group fitness studio issues and appreciate the frustration. I am diligently working on a solution as well. We have had it fixed several times with several HVAC technicians in the club but the issues seem to resolve and then reoccur. Thanks again and I hope to have this fully resolved as soon as possible. Dylan Campanaro General Manager

Snorlax 1 year ago

Positive experience: Reviewing on the behalf of someone. They’ve attended this gym for a while and had no issues so I’m not gonna rate this 1 star because that’s unfair. But it’s about a personal trainer at the gym (outsourced or not I’m not sure) but I would appreciate if said personal trainer wouldn’t suggest what my partner does with there finances as a way to push opting in for future sessions with the PT. I understand that business is business but the gym can be a vulnerable place for newcomers since they will be shy and nervous in the gym, telling them what they should do when it’s not even gym related is unsettling. I’m no PT but I would prioritise the mental and physical health of a gym - goer over trying to get a few extra bucks in my pocket, not a good look, if whoever manages would like to talk about this further, please reply with your email. If not I hope this PT sees this and won’t be intrusive next time.

Fitness World
Fitness World

Hey There, First and foremost, I appreciate you taking the time to write this and for being there for the person who you are writing for. There aren't a ton of details for me to go through within this review as I do not know the specific situation so I will do my absolute best to respond accurately. I will add my email below for further discussion as well. I do want to address one of your points to potentially provide some clarity. You could not be more correct about prioritizing mental and physical health. The reality is, the majority of people that sign up at the gym do not use their membership frequently enough to see any sorts of physical or mental benefits. When you are working with a trainer and have a set schedule and sessions, you are more likely to achieve results strictly based off of consistency alone. Our Personal Trainers do their jobs to help facilitate success of clients. The hundreds of reviews below of clients raving about their trainers is a testament to that. This relates to the newcomers you are describing as well as being in an uncomfortable environment already makes it more likely for those members to stop coming in and cancelling their memberships. We are trying to avoid that at all costs as we know every member has a goal and they signed up for a reason. It seems like this message may have been lost within the presentation so I am requesting more details. If you can email me at [email protected], I would love to help. Dylan Campanaro General Manager

Young Lee 1 year ago

Positive experience: Everything is great. I just wish the facility post signs or notify patrons not to wear cologne or perfume. Some of us are sensitive to scent and hard to breathe while exercising. Please, thank you.

Fitness World
Fitness World

Hey Young, Thanks so much for your review, I really appreciate your time in doing this. We do have signs posting scent-free. Please keep me updated if this continues to effect you as I want you to be comfortable in our facility. My email is [email protected]. Dylan Campanaro General Manager

Zyral Chan 1 year ago

Negative experience: Gym is overcrowded at most hours which is exacerbated by the fact that machines are often broken and left unfixed for long periods of time. As of this date, two machines in the booty builder section have been down for over two weeks.

Fitness World
Fitness World

Hey Zyral, Thanks so much for taking the time to leave a review. I tried to locate your account to reach out personally, but could not find any members associated with your name. Are you able to email me at [email protected] so I can update you on any out of commission equipment? Dylan Campanaro General Manager

Pedro González 1 year ago

Positive experience: This is the first gym I joined when I moved to Vancouver. I got the membership that allows me to visit any FW location. After being a patron for years now, and after comparing this location to others, I'd say the following: Cambie FW is good because it has multiples of highly-sought machines, like the one for pec fly/rear delts. The location in Central Lonsdale, for example, only has one of those. Cambie FW also has 7 pairs of cables which is the most I've seen in a single non-signature location. Cambie recently acquired a bunch of new leg and glute machines that are really good. The studio space is large, and it has many recovery options (4 massage chairs, 2 hydromassage beds, normatec, etc) as well as the tanning spaces which not many other FW locations have. It's also well lit, staff are friendly, and if you go outside of peak hours, equipment can be available to use right away. If a machine goes out of service it's usually fixed within a few days. Some machines were also recently reupholstered. The Cambie location could use a revamping of the current layout, especifically the section where the new leg machines were added to, because it can feel very cramped even when it's not peak hours. That being said, it's also not the worst layout I've seen; Davie FW is worse at that. I'd say indoor airflow and temperatures could also be tweaked because it's often quite warm, even during winter when heating is expected but it's turned up a bit too high. The areas where it could improve the most include cleanliness, an overall upgrade to washrooms and locker rooms, and keeping the equipment in order. Floors are often very, very dusty. Washrooms, showers, and locker rooms are very dated; some lockers won't close properly anymore. The equipment is all over the place: it can take multiple minutes to find a specific pair of dumbbells or cable attachment. I find this very distracting; but it doesn't happen at Central Lonsdale FW, where all the dumbbells, kettlebells, attachments, bars, and plates are always neatly put away in their labeled spots. I think management and staff could do rounds to organize the equipment and create a campaign to encourage patrons to keep things orderly either by using labels for racks and signs throughout the gym. Additionally, considering the amount of people who visit Cambie FW, I find it odd that its opening hours aren't equal to other locations' where you can exercise between 5-23h. This would allow people to spread out their workout schedules to make the gym less crowded between 17-20h. Overall I think FW is worth it since the membership is affordable. The Cambie location could improve in many ways by having management/staff visit and learn from other locations, but it also has many pros over other gyms. I'll continue to be a patron, but I also hope the few areas of opportunity can be addressed so this location can reach its true potential.

Fitness World
Fitness World

Hey Pedro, Thank you so much for the in depth review. I appreciate how loyal you have been as a member and your constructive criticism. I will take your feedback into consideration regarding the hours. We are constantly working on the organization and I have increased after hour coverage to help reset the gym. Keeping it this way is our goal. If there is ever anything I can do for you, please let me know via email at [email protected]. Dylan Campanaro General Manager

Eoghan Croker 1 year ago

Negative experience: Been a member the last 3 years , my card was locked this week because of fraud so I missed a payment and not allowed back in till my card is fixed ? Bad way to treat a long time member

Fitness World
Fitness World

Hey Eoghan, Thanks so much for taking the time to leave a review. I do apologize for any inconvenience. Because you have visited the club now 5 times without making that payment, we were unable to allow access :(. We take other forms of payment as well, not just a credit card so feel free to swing by at any point and we can fix your account for you!! Let me know if I can help in any way. Dylan Campanaro General Manager

Grace 1 year ago

Negative experience: The gym itself is ok, but I had a bad experience with the personal training sessions. The idea is that they ask you about your goals, create a routine for you, teach it to you in person and then upload the exercises to an app so you can follow it on your own and record your progress. Well, my trainer, who is on the Elite tier by the way, didn't upload my routine, I tried to talk to her about it many times and got brushed off. Tried to talk to the manager and his solution was to get me to pay for more sessions at a "discounted" price (which was the regular price). So at this point I didn't get my routine, didn't get a compensation, and I'm left following tutorials from the internet. Might as well not book expensive personal training sessions at all and just follow videos on YouTube/Tiktok for free. So disappointed.

Fitness World
Fitness World

Hey Grace, Thanks so much for your review. I have emailed you back regarding your concern to see if I can help further :). Dylan Campanaro General Manager

Mo Shakeri 1 year ago

Negative experience: The best aspect of the gym is undoubtedly the friendly staff. However, the layout is poorly designed; it's cramped and makes it challenging to move around comfortably. The gym is always crowded, and I end up spending more time waiting for equipment than actually working out, making it nearly impossible to maintain a consistent exercise routine. The facilities are in poor condition. For example, in the men's restroom, there are two urinals, and one of them is frequently out of service.

Fitness World
Fitness World

Hey Mo, I really appreciate the review. I care a lot about how our members are treated, so I am grateful that the staff provided you with a positive experience. I do agree that during prime time, we do have quite a busy club. I always recommend to new members and current members to try and go outside of this time frame. Although I know it isn't always possible, it sometimes helps with the effectiveness of the workout. I have sent an email to maintenance to follow up about the second urinal and will provide you an update as soon as I have one. Thanks, Mo. Dylan Campanaro General Manager

Luke Bennett 1 year ago

Negative experience: Dirty facilities, especially the location on 12th street. Washrooms are filthy old and gross, I prefer to leave the gym mid workout and use the facilities in the food court. The equipment is all over the place and never put away, even with staff standing around on doing nothing, surely they can keep their gym/workplace clean. You can also find equipment out of order for months on end. Staff is rude and don’t care, they stand around not looking like they give a stuff about where they work or the environment, they’re quite slobby and treat it like a junk yard. Though that being said, if you are a pretty lady you will get all the support you need. Annual fees are a rip, especially when the place is so filthy, bins over flow, cleaning wipes for the equipment are usually empty (again staff standing around doing nothing) wipes are left hanging on equipment. It’s disappointing that I have to give this place 1 star, it deserves 0 star rating. Would rather not workout in this dump, but realistically after trying other Fitness World locations in the area they are the same.

Fitness World
Fitness World

Hey Luke, Thanks so much for taking the time to leave a review. I apologize for my delay in response but I wanted to learn a bit more. Are you able to email me at [email protected] so I can look into your issues a bit more in depth? Thanks. Dylan Campanaro General Manager

Lucía Gómez González 1 year ago

Fantastic experience: My partner and I went to this gym for a year attending the worx classes, and we couldn’t be happier with everything in there. Huge shout out to Jason, Guillaume, and JJ for their energy and for making every lesson that different and entertaining. We miss it so much already!!

Greg Willett 1 year ago

Negative experience: Maybe my least favourite gym I've been in the 10 yrs I've been working out. The gym setup is super choppy, and they have tight hallways with machines in them that have you bumping into people while working out and walking through. If you go in the evening you'd be better off working out at home unless you join a class because they use the studio for a class + the gym floor and you can almost not find a place to stand nevermind workout. Almost Impossible to keep a workout flow (kudos to their trainers who work in peak hours) Most of the showers are out of order with tiles falling out everywhere as well. Memberships are cheap which is the plus and the staff have all been very friendly and nothing bad to say in regard to that. I strictly go out of necessity when on a time constraint but often I will drive the extra time to North Vancouver or Burnaby locations.

Fitness World
Fitness World

Hey Greg, First and foremost, I wanted to thank you for taking the time to leave a review. Although it isn't the review I was hoping for, the kind comments about the staff are what mean the most to me. Although we can't control the layout of the facility, we can control how we treat members and I am happy this was noticed in your experience here. With such a busy location, we have tried to add as much equipment as possible to avoid wait times etc. I appreciate you giving us a chance and am hopeful you can try the facility outside of peak hours as I feel this may address some of your concerns!! Thanks again, Greg. Dylan Campanaro General Manager

Marta Garcia 1 year ago

Fantastic experience: Same: Hollie is the best and she keeps you up to another level. Totally worthy

María Villanueva Ortega 1 year ago

Negative experience: I didn’t want to do that but they didn’t give any option. I try to give them si many opportunities to find something good about this gym but there isn’t. The staff is tremendously rude, starting from the manager. I usually have a shower before I go to work and once the showers were out of order so I had to have a shower with a guy inside of the showers!!! The door even couldn’t be close and the guy was around! They didn’t advise the costumers and the manager said that was nothing he could do! Ridiculous! For two times that I forgot something in the changing room, I called straight away to advise them to keep it and they never do! Anytime that I go to reception they are chatting and answer you like they don’t want to work and in rudeness manners. They keep for them all the list property that they like and pretend that you are lying and you are not telling the truth. By the way this gym is so busy and it is very dirty all the time. People try to keep their places with bags and the staff don’t care even if you tell them.

Fitness World
Fitness World

Hey Maria, First and foremost, I am so sad to read this review. Unfortunately, during your first visit, we were repairing busted pipes in the women's changeroom. We risk some pretty bad water damage to leave them on when this is happening so the plumbers were in the women's washroom fixing these pipes during your visit. This was a tough one as it is completely out of any of our control. These have now been fixed for quite some time. I'd like to discuss this further, so if you can email me at [email protected] so I can try and make things right, that would be greatly appreciated. Thanks so much! Dylan Campanaro General Manager

Jack Jack 1 year ago

Negative experience: I wish I could rate this gym with 0 stars. Very poor managment skills from the custmer service to the quality of the gym. Customer service is totally absent. When you enter or leave the gym they totally ignore you without welcoming at all. Most of the times at the front desk they use their selfphones without caring about the clients or just watching you with serious expression. I tried to say Hi so many times but they just ignore or pretend to not see you. Very snobbish enviroment with employees that act like hollywood stars. Hygiene? Smelly gym with AC that doesn't work most of the times. Machines are very dirty and the gym is messy. Locker rooms? i avoided to go after few times because they probably don't clean them at all during the day. About workout? Because the gym is very busy, if don't share the machines during your workout people get upset like it's something you should know and obvious to do all the times. WORST GYM EVER. You might need to consider other options and quality over quantity (cheap membership).

Fitness World
Fitness World

Hey Jack, First and foremost, thank you so much for taking the time to leave a review. Obviously not the review we were hoping for but I'd love to learn a little bit more about this. Are you able to email me at [email protected] so we can talk about this and I can do my best to ensure your experience is better moving forward? Thanks so much. Dylan Campanaro General Manager

Aar on 1 year ago

Fantastic experience: 5 stars for this gym! The only thing you can improve on is - making sure the wipes to clean the equipment are stocked. I notice on weekends when the GM Dylan isn’t in the staff doesn’t really change the empty wipes

Fitness World
Fitness World

Hey Aaron, Thanks so much for updating your review!!! I appreciate it! I will speak to my weekend staff about this as well :). I will ensure this gets better! Dylan Campanaro General Manager

frank paige 1 year ago

Fantastic experience: Guillaume aka G is an amazing trainer! He will push you to reach goals while taking into account your lifestyle and any machines you may like or dislike. His programs get more challenging as you stay on will fill any rest time with funny chats. Super kind and supportive PT!

Tyson Jamison 1 year ago

Positive experience: Not bad. Been going for a year. Affordable. Friendly staff. Good variety of equipment. Cons: Usually gets dirty during peak times. Patrons have a bad habit of leaving weights lying around. Could have better airflow especially when someone passes gas nearby (has happened a handful of times). Equipment could use a tune up from time to time (especially the treadmills).

Victoria Barclay 1 year ago

Fantastic experience: Working with my trainer Stefan Poluga has helped me feel so much more comfortable at the gym. He shows how to do exercises with the correct form and coaches you til you get it right. He not only built out the program for me but explained the logic behind it all so I know what I’m doing and why I’m doing it. He also bases his training on science and is personable so it’s easy to ask questions. 10/10 would recommend to a friend.

Lian Gordon 1 year ago

Fantastic experience: Loved the professionalism and personalized programs that they create for their clients. Especially Kat, G and Parsa help me using their different area of expertise. Much recommended to train with them!

Aman Mohammed 1 year ago

Fantastic experience: I've had a fantastic experience here and would recommend it to anyone looking to enhance their fitness journey. The gym has a very welcoming environment with friendly staff who are always ready to assist. The diversity of the equipment available suits a variety of workout preferences, and I've consistently found the facilities to be clean and well-maintained. A special shout-out goes to personal trainer Bruno Yeung. Bruno is not only highly caring and professional, but his motivating spirit and extensive knowledge have significantly impacted my training positively. He's a charismatic and responsible trainer who pushes you to achieve your best while ensuring you're comfortable and safe. I would highly recommend Bruno as a trainer to anyone looking for guidance and motivation to meet their fitness goals.

Jordan dela Rosa 1 year ago

Fantastic experience: I’ve been working with Stefan to get in better shape for my wedding. As a beginner he takes the time to explain many facets of training including programming science, form and nutrition. He’s enabled me to feel comfortable in the gym whether it be during sessions with him or on my own time. I recommend him to anyone who wants have a better understanding of WHY and HOW to train

Eimear Spindler 1 year ago

Fantastic experience: I started Personal training with Alex 3 months ago, I would highly recommend him. His knowledge and commitment to his career is inspiring!! As a beginner he has been very patient with me, creating and adapting a personalised programme that caters for me and my goals. He’s pushed me out of my comfort zone and helped me gain confidence and reach goals I’d of never reached alone!

Andrey Lutsker 1 year ago

Fantastic experience: I've trained with Stefan for over 2 years, and his expertise shines through in both workout advice and nutrition insights. He consistently pushes and challenges me in every session, leading to significant progress. I highly recommend him as a dedicated and effective personal trainer.

Stuart Etherington 1 year ago

Fantastic experience: Came for the good value gym, staying for the exceptional personal training. Kat is the person I didn’t know I needed in my fitness world. She’s helped me strengthen up for my running and my mobility in general. As well as just being a legend in general who I look forward to seeing each week, a lot of thanks for my sport’s performance and outlook on what I can achieve.

Moksha Rao 1 year ago

Fantastic experience: Highly recommend Mike Almeida, he’s a solid personal trainer! He’s got a great understanding of how much to push someone to make them see what they’re actually capable of and making the workout effective without being too pushy or letting you get off easy. He’s particular about good form and quality of exercise over quantity, and is always patient while explaining. In the past six months that I’ve trained with him I’ve seen my strength and weight lifting capacity increase a lot.

Adam James 1 year ago

Fantastic experience: Mike Almeida is my personal trainer and simply put, he does a great job! I came in after a big bike trip and wanted to improve my overall athleticism and strength. Mike has been consistently pushing me towards this goal. He keeps you strong and keeps you humble! His knowledge and attention during training sessions really make the time worthwhile and though I can’t say every workout is “fun”, I can definitely say they’re effective and worth the effort.

Paige Fraser 1 year ago

Fantastic experience: I have been training with Kat for over 2 years now, her dedication to her clients, her knowledge and passion make her an invaluable asset of the Fitness World community. She has coached me through rigorous training periods, injuries, pandemic closures and so much more. I can not recommend her enough!

Mariana Rendeiro 1 year ago

Fantastic experience: Thanks to my amazing PT Julie Tran I’ve been consistently working out for almost one year. She keeps me motivated and gives me the confidence to lift heavy weights in a pace that I’ve never thought I’d be able to. I’m feeling stronger and I know much more about how to exercise properly than before. It also keeps my mental health balanced :) Cambie fitness world’s staff members are all super friendly. I’ve never attended the gym in that frequency before.

WhereToNext Travel 1 year ago

Fantastic experience: I highly recommend Hollie for personal training! She is an amazing trainer. I was new to the gym and I was able to reach my goals quickly and efficiently under her guidance. She approaches training in a kind and motivating manner that really helps people excel in ways they didn’t think they could. I would go to this fitness world location just for Hollie!!! Ask for her if you’re even contemplating training at the gym, and she will make your goals possible and achievable!!

Ava Ryz 1 year ago

Fantastic experience: Training with Julie has been a game-changer for me! Her dedication is unmatched; she consistently goes above and beyond. Julie’s support extends far beyond the gym; she’s there for you every step of the way, even on rest days. With her guidance, meal planning and nutrition have become manageable and enjoyable. Her motivational energy is contagious, and her unwavering support has truly transformed my mindset and approach to fitness. Working with Julie has not only reshaped my body but has also revitalized my entire outlook on health and wellness.

A J 1 year ago

Negative experience: This is one of 3 FW locations I go to. The classes are usually very good. Normally I’d give it a 4 but honestly the last few months the upkeep has been lagging comparatively. Always a bunch of guys standing around at front desk. But cleaning supplies will be empty, no cleaning supplies in the tan rooms, the studio floor doesn’t get cleaned often. Also the dumbbell weights are always in disarray (label the bins maybe?). I got fobbed off when I tried to mention the cleanliness issue. Pull your socks up guys at W12. EDIT: Thanks FW for responding. I don’t believe I need to get in touch directly, my suggestions are easily implemented. Please visit the other locations for comparison.

Fitness World
Fitness World

Hey A, Thanks so much for taking the time to leave a review. I appreciate your feedback and I strongly apologize if you feel your concerns were not heard. If you can email me specifically at [email protected] so I can look into your specific issue, I would greatly appreciate that. Dylan Campanaro General Manager

Omar H 1 year ago

Positive experience: Great gym in vancity near vgh. I love that this location has the massage chairs the staff is very friendly and they always greet you and say byes. Makes you feel welcoming.

n g 1 year ago

Negative experience: I had very serious problems with fitness world and their head office. The situation is very severe. I had a horrible experience at this gym especially with their managements and head office. Renee and her colleagues harassed and threatened me. Legal action is ongoing

Fitness World
Fitness World

Hey N, Thanks so much for your review. Can you please email me at [email protected] so I can look into your specific situation. Thanks. Dylan Campanaro General Manager

justin hardin 1 year ago

Negative experience: $60 enrolment $27 4 days later and another $50 annual? talm bout “our memberships are cheap” $27 bi weekly is not cheap plus all these random charges?? how yall charge this much and still got a small gym‍♂️

Fitness World
Fitness World

Hey Justin, I hope you are doing well. I tried to look up your account but unfortunately could not find an active account associated with the name provided. I'd love to clarify your charges as the information above doesn't really correspond with what our fees structure is. Additionally, our club is 23,000 square feet which is quite large, so I am unsure of whether your mixing us up with another location? Please email me at [email protected] Dylan Campanaro General Manager

Sahil Singh 1 year ago

Fantastic experience: If you're thinking about getting a personal trainer, I gotta say, definitely go with Deborah Ryan. With her help, I hit significant goals in muscle and weight. My bench went from 155 pounds to 195 pounds in a matter of months. She is science-based, passionate, and very friendly. Deborah's the real deal.

James Condon 1 year ago

Negative experience: Way too busy and spaces used for classes could hold up to 3 times or more people if the class didn't have to take the whole room. I like this gym but it's not capable of holding it's volume of members.

Fitness World
Fitness World

Hey James, Thanks so much for leaving a review!! I was sad to read this review and although there isn't a ton I can do about the busyness of the club, we have added in more equipment and spaced out certain areas a bit more to help with the busy primetime traffic. If there is ever anything I can do for you please reach out at [email protected]. Dylan Campanaro General Manager

L M 1 year ago

Positive experience: Good gym but the front desk staff on the weekends is useless. Every single wipe dispenser is always empty and she is glued to her phone

Fitness World
Fitness World

Hi There, Thank you so much for taking the time to leave a review. I appreciate your feedback and will be looking into this. I do appreciate the 4 stars and am hopeful we can turn that into 5 stars! Dylan Campanaro General Manager

K Rous 1 year ago

Negative experience: Absolutely awful gym. Very dirty bathroom and changing area. It was wayyy too busy to use the equipment properly within the 2 hour frame that you have due to parking limitations (paid parking that they validate for 2 hours and if you are over you pay to get out of the parking lot) I had to join another gym to successfully get my workout completed. Did not receive my contract via email upon sign up so I was not aware of a 10 day limitation. Tanning beds are awful, they do nothing unfortunately as I figured I could at least get tanning for my $80 that I spent. Brought up concerns to Manager where I was told sorry no refund. The gentleman that helped me sign up was very nice but so swamped with how busy it was.

Fitness World
Fitness World

Hey Kory, Thanks so much for taking the time to leave a review and for taking the time to discuss this over the phone today. If you have any further questions, please let me know so I can do my best to help :). Dylan Campanaro General Manager

Penny C 1 year ago

Fantastic experience: The gym overall is big and has plenty of equipment of all kinds. With some new stuff arriving on what feels like a regular basis. There are a couple of machines that could use some love, but that will be the norm for any gym. From what I have seen, most if not all people seem to be good at cleaning equipment after use and even the weights in most cases. It would be nice if they allowed people to quietly workout in the separate class area if the room isn’t full as that would alleviate some issues they seem to have with the amount of people at peak times. The place is busy, but there always seems to be opportunities to get the equipment you want to use in a short time if not immediately. One of my favorite things is the aqua massage thing they have. It’s great for finishing up your workouts. Overall, it seems like a decent place but also almost at capacity during peak times. So if it’s a place you are looking to go, just make sure it’s not just before or after regular work hours.

Seajun Leung 1 year ago

Fantastic experience: Wide variety of machines and equipment to use. Now I've never had a personal trainer before and was on the fence about having one. That's where Alex comes in. After trying a session with him, completely changed my mind. His knowledge in all things fitness is superb. Honestly a great guy and trainer. Helped me improve myself not just physically but mentally too. Highly recommend him if you get the chance. I have no regrets and will happily continue having him as my trainer.

Thiago Afonso 1 year ago

Fantastic experience: Great gym, good equipment and machines, really nice staff and great personal trainers, especially Alex Dantier, who have been helping me improve my workouts and achieve my goals. Strongly recommend his services to anyone who wants better results at the gym.

Gavin Ciulla 1 year ago

Fantastic experience: I’ve been working out at this gym for a couple years now and love it. Specifically, I started using a personal trainer, Alex Dantier, who works there and I’ve been absolutely blown away. I’ve used a number of personal trainers and Alex has been the best by a landslide, not even close! He does a tremendous job of building out a workout program and meal plan that are catered to your specific fitness goals, and continually checks in to see how you are doing and makes any modifications to the plan where needed. He is a great motivator during the sessions, ensuring to get every bit of effort out of you, and explains technique and form in a way that is very easy to understand and replicate. I’ve been able to put on over 20lbs of muscle over the last 2.5 months and it’s all due to the plan Alex built out for me. I highly recommend Alex to anyone who is serious about their fitness and achieving their fitness goals!

Laura Radmore 1 year ago

Fantastic experience: Best gym in the city! Quality equipment, friendly staff, many massage chairs and beds, tanning included , AND ( sorry fellas ) there is a wonderful sauna in the women’s change room. Price point is affordable. I’d avoid peak times in the evening as it gets very busy but besides that there is tons of room. LOVE this place!!

premalatha divi 1 year ago

Negative experience: I’m new member, went for trial today at fitness world cambie and they showed me around then I started with my exercise, all exited to start my membership and I wanted to choose one between marine drive and cambie branch. I did a bit of cardio then headed to the equipment, I didn’t know how to use the new bootytrainer equipment then I saw the trainer COURTNEY PARSON, I called her “hi, excuse me, hello” several times and she turns her head away and then I went close to her and asked her excuse me and very politely if she can tell me how to use the machine. She says refuses to help me and was very rude to me. All she was doing was giggling with her client and I think she was upset to be bothered in between her giggling. I was hoping she would help me once she is done giggling, but, she went straight to the reception area and was chilling around there. Basically she had nothing important to do, its just that she didn’t want to help and prefer to be rude. Then I told the person at desk and they just responded with an “OKAY” when I told about Courtney. Very disappointed, I would never come back to this branch and highly advise people to beware of COURTNEY PARSON, most unprofessional person and lots of negative vibes from this gym.

Fitness World
Fitness World

Hey Premalatha, Thank you so much for taking the time to leave a review. I apologize for your experience. After following up with the trainer, when you requested help, she was in the middle of a session with a client. As much as our trainers love to help, when they are within a session, their focus needs to be on their clients. That being said, we want you to get the most of your experience so I would love to book in an actual session for you, on us, to show you how to use all of the equipment. Let me know if I can help facilitate this at [email protected]! Dylan Campanaro General Manager

dave fleming 1 year ago

Negative experience: This gym refuses to bolt down their leg press and it rocks around dangerously. I complained a month ago and nothing has been done. No safety here.

Fitness World
Fitness World

Hey Dave, Thank you so much for taking the time to leave a review. Your concern has been logged in the maintenance tracker and is being reviewed by the maintenance staff. I will keep you updated with the notes they provide me. As always, I am available at [email protected]. Dylan Campanaro General Manager

Chris G 1 year ago

Negative experience: The fitness world at City Square is quite disgusting, we've seen silverfish all the time there was a mouse today... that is a serious health issue. They need to do a deep clean or face a health inspector paying them a visit. So gross, do a better job!

Fitness World
Fitness World

Hey Chris, Thanks so much for taking the time to leave a review. If you can email me at [email protected] for some more details that would be greatly appreciated. Thanks! Dylan Campanaro General Manager

margaret engman 1 year ago

Fantastic experience: Gym is amazing and specually trainer Micheal .From the moment I began my fitness journey with Micheal, I knew I was in capable and caring hands. Not only does he possess an impressive depth of knowledge in fitness and nutrition, but his passion for helping clients achieve their goals is truly inspiring. Micheal stands out because of his unique ability to tailor workouts to my needs. Each session is challenging yet rewarding, pushing me beyond my limits while ensuring my safety and comfort. He consistently demonstrates the perfect balance of professionalism and personal support. Under his guidance, I've seen remarkable improvements in my strength, stamina, and overall health. I highly recommend Trainer Micheal from fitness world Cambie location to anyone looking to embark on a fitness journey, regardless of your experience level or goals. He is more than a trainer; He a true mentor and motivator who will transform your approach to fitness and wellness. Thank you, Micheal, for being such an incredibly fantastic trainer

Kyx x 1 year ago

Negative experience: I'm really disappointed with the PT manager, Eve Chan, at this location. They were incredibly rude to applicants, talking down to them like they weren't worth anything. It's obvious she cares more about money than treating people like human beings. Fortunately, other fitness worlds around Vancouver have been amazing and showcased great care and passion without needing to be rude It's shocking how low the standards are at Cambie. I won't be going back there.

Fitness World
Fitness World

Hi there, Thank you so much for taking the time to write a review. I would love to learn a bit more about your review. Eve has not been at this club for over 6 months so I'd love to understand what occurred so I can see if I can help. Please email me at [email protected]. Thanks. Dylan Campanaro General Manager

Sue M 1 year ago

Fantastic experience: I’ve been a member here for I think about a year and a half? Nothing prompted me to write this other than I just googled the opening times as I couldn’t remember them and started reading reviews. Since I go often I thought I’d share my thoughts so here it goes: Awesome gym! The team that works there are all amazing and friendly. If you ever feel weird about going to the gym come to this location you will be so welcomed ! Kat is my personal trainer here and I cannot speak more highly of her. She’s supported me through good times and bad. She is an expert in her field. At the end of the day it is all about you and your health, wellness and personal goals. This is a good gym - yes it’s busy at times but good people train and work here, you will feel at home to do your thing.

Alana McConnell 1 year ago

Negative experience: Disorganized and dirty gym, weights are scattered all over the gym and nothing is ever in it's right place. Hard to have a proper workout

Fitness World
Fitness World

Hey Alana, Thank you so much for the review. I've left you an email, please get back to me when you can! Dylan Campanaro General Manager

Jesse Knight 1 year ago

Negative experience: The gym is great, just a bit busy at times. However, there are several hidden fees to beware, beyond the bi-weekly rates advertised: $50 "activation fee", $50 "annual fee", and you must give 30-days notice to cancel on month-to-month.

Fitness World
Fitness World

Hey Jesse, Thanks so much for taking the time to leave a review and I am glad we got the chance to connect via email. You are indeed correct on our fees structure -- although a reduction in the enrolment fee can occur on certain types of memberships! Thanks for being a member and I am glad you enjoyed the gym!! Dylan Campanaro General Manager

Elizabeth Osorio 1 year ago

Negative experience: This gym does not deserve any stars. I have been trying to cancel a membership for several weeks and they cannot, they continue to charge me and now I have also asked for maintenance to remove the payment method and they do not do it, they only steal your money, they never give you a solution, terrible service.

Fitness World
Fitness World

Hey Elizabeth, Thanks so much for reaching out!! I am trying to look into your account but I don't have any members with the name above. All of our cancellations are 30 days notice, is this maybe what you are referring to? Regardless, please send me an email at [email protected] so I can look into your situation. Dylan Campanaro General Manager

Vicky Trinh 1 year ago

Fantastic experience: I had a 12 week training program with Adam McLean here at Fitness world Cambie and my experience with him was truly incredible. He was very professional, knowledgeable and was very patient with me as a beginner at weight training. He was able to teach and motivate me to go beyond what I thought I was capable of! Thanks to Adam I feel much more confident with his support, and for that I will always be grateful. I would highly recommend him to anyone looking for a super supportive and knowledgeable personal trainer. Thank you Adam for such an amazing and positive experience:) The staff here were also always friendly and inviting making me feel very welcomed every time I came in! Super positive environment to work out in! :)

TC 1 year ago

Fantastic experience: I have been a member for nearly 20 years and just recently started PT training with Deborah for hip impingement. I have been suffering from it for 20 years. Despite of all the chiro appointments, physios and sports med I have seeked for it, I have found no relief and have just accepted it with discouragement. After just 1 session with Deborah, having her showing me about 7 short exercises for hip mobility and practicing them everday, I have noticed a huge improvement in my squats and less pinching pain in my hips in just 5 short days. Deborah is truly amazing. For you out there seeking relief for your pain/discomfort, I feel that Deborah can be great help for you!

Tom Maslauskas 1 year ago

Fantastic experience: Dylan has been my personal trainer for a month now and I’ve seen real improvements in my health across the board. I’m a fairly experienced gym goer but Dylan’s taught me some great new techniques and exercises and the sessions have always had the right level of intensity. Fully recommend

Laurel C 1 year ago

Fantastic experience: I highly recommend training with Deborah. She is extremely knowledgeable and applies her expertise in a very skilled and professional manner. With her keen observation and attention to detail, she has an impressive ability to cue and motivate me throughout our sessions, making each workout a fun and rewarding experience. Deborah is clearly committed to helping each client reach their individual goals. She is nothing short of amazing!

Riki Hernandez 1 year ago

Fantastic experience: I love this location. It's worth the 50 minute commute from North Van as I get to train with my good friend and personal trainer Parsa who teaches me various calisthenics skills. Even after several years of strength training at the gym he still managed to teach me several skills and lets me use his rings for some of the best bodyweight workouts, and in a matter of a few months with his direction i'm already progressing on skills like the muscle up, front and back levers, so on and so forth. Granted i'm doing these skills assisted with bands but we're progressing towards getting them raw. The classes are worth every penny. From what i've seen the other trainers seem to also be up to par. The rest of the staff is also really nice. Dylan has always been a great guy, and i've had positive interactions with the other staff and trainers as well. As a constantly busy student this location has saved my arse a bunch of times when i've had to pull all nighters at my film school studio to finish projects

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