LA Fitness

Fantastic experience: Amazing Amazing Amazing. The staff was so kind and nice and the manager there was the best he helped me Get situated with everything he should get a raise!!!

Fantastic experience: Very nice experience, neat and clean.

Negative experience: Came with a guest pass ready to use on my phone, they didn’t let me in and made up a lie saying because I used a guest pass years ago I can’t use another one, even though the app/website allowed it, they just want people to get memberships there money hungry and scammers

Negative experience: The ceiling fans in the room where yoga and all the classes are hold are stuck at full speed in the ON position for about a YEAR now. Numerous complaints did absolutely nothing. Try yoga with constant cold air blowing. On top of that the floor is extremely dirty, to the point that people are wiping their "area" with wet paper towels before putting their mats down.

Fantastic experience: I enjoy the spin classes at this location Jody's classes are a good workout. The gym is clean and has a nice airy ambience. I travel from Brampton to use this gym it is so much cleaner than the Brampton locations.

Fantastic experience: Very professional team I like you LA Fitness

Fantastic experience: Jalen and his team are excellent yo work with! Appreciate the time given to newbies or returnees to the gym!

Negative experience: My E-scooter was stolen from the bike stand they don’t have cameras to check and they are saying that they are not responsible for it and its the plaza management who are when I asked for there number they couldn’t provide me even that!!! worst experience everrrr!!! please be careful guys even i heard someone is breaking inn women locker’s section!! Clearly a very pathetic customer service!!!

Negative experience: I enjoyed the gym and the overall facility is impressive. However, the front office and sales staff were disappointing. I signed up for a 3-day trial and was initially interested in continuing, but my experience on the first day changed my mind. The trainer showed little interest in giving me a tour of the gym, which was very different from the impression I got over the phone when I booked the trial. The front desk staff kept passing my queries around, making the customer service feel subpar. Despite the gym's size and atmosphere, I’ve decided to switch to another gym because of the staff and my overall experience.

Negative experience: Swimming pool is narrow and small but they allow private class/group on Monday, Wednesday and Friday. Only one lane is open for lane swimming and it is packed. If it is scheduled class, they should post so members can avoid or join an other fitness club like GoodLife or something else.

Positive experience: Went to dollar rama wish they would name the eyles have walk thru the whole place to find1 item. That sucks

Fantastic experience: I can’t thank Priya enough for her incredible support in helping me start my gym training journey! She provided me with the right advice and tailored a workout plan that perfectly matched my goals and fitness level. Priya is knowledgeable, patient, and truly cares about her clients’ progress. She made me feel confident and motivated from day one.Highly recommend her for anyone starting or looking to improve their fitness journey!

Fantastic experience: Here in Toronto for a month to visit family and came in to sweat out. I love this gym and all its facilites. The whole place is clean and well maintained. There are sanitizers & water stations. I love how every gym user sanitizes & disinfects the machines before & after use. They have a variety of machines that works perfectly. Coming here makes me relax with the very pleasant environment. Special thanks to Nielson, appreciate the good service and warm welcome. I will definitely miss this place when I leave Toronto.

Fantastic experience: Really nice gym with lots of equipment, well ventilated.

Negative experience: Some girl at the reception extremely rude and annoying.. I called cz I got a call from this location.

Positive experience: Temperature is okay, almost always busy except mornings. Machine variety is pretty good. Probably not enough cables. They always take forever to change the filter and fix the water fountains. Some of the machines worn out and damaged.

Positive experience: It's a decent gym for what you pay. Try to avoid the busy times of the day as you will be waiting for a long time.

Fantastic experience: I had an excellent experience with Priya's customer service! She was incredibly helpful, attentive, and knowledgeable. She patiently answered all my questions and went above and beyond to ensure I had everything I needed. Her positive attitude and professionalism made the whole experience smooth and enjoyable. Thank you, Priya, for your exceptional service! Keep up the good work.

Negative experience: FRAUD ALERT !!!!!!!!! This gym will steal your money and keep charging you if you put your membership on hold/freeze. I spoke with Kiana, and she said she will not help cancel my membership but she keeps billing me and taking my hard earned money .other memebers have told me the same story . I’ve spoken with 3 people at there faculty and they said they will cancel it and they keep billing me. Never ever give them your banking info. As they will keep taking your money .this gym is horrible and filthy dirty . The weights have greese and chalk on them. All the dumbbells are out of place and they stuff has no manners . You’re better off at GoodLife fitness at square one or lifetime . DO NOT TRUST Kiana or sign up here . You will be robbed !!!!!!

Fantastic experience: If you're looking for personal training, Priya is your girl! I had been looking to start my fitness journey but always felt like I was being judged, until I met Priya! She and I had 2 wonderful meetings, the first where she explained how the personal training sessions would work, what my goals are, and what my goals are as well as the financial aspect of it, and how their policies work. She gave me so much detail and insight, and really related to my struggle and understood my perspective. From there, in the second meeting, I decided to join because of the confidence she gave me, and the knowledge she showed within her role. Priya was so attentive, and because of that she paired me with the perfect trainer, Mariam, who is my current personal trainer and is absolutely amazing! I truly believe my journey would not have started without Priya having met me and giving me such warmth! She's truly the best, you won't regret it!

Fantastic experience: Clean location, lots of parking, good staff.

Fantastic experience: Friendly staff, clean facility and not over crowded

Negative experience: Really bad experience. Even worst I pay for personal training extra but they didn’t give me training and when I try to complain to manager priya she was so rude to me and she didn’t have manners to talk to customers and she was so arrogant. Don’t waste your time and money.

Negative experience: Horrible experience. I think my review also got deleted but I’ll repost again and again! Firstly I have an autistic 4 year old son who was kicked out of kids klub for spitting (common autistic behaviour). Fine. Then I bring him swimming as it helps him a lot, something he’s enjoyed and loved and it’s been hard to find things where he’s happy consistently. I’ve been let through many times but this Sunday was different, the staff Arianne was very rude, eating an orange at the desk and saying I can’t bring him in with me (why I have 2 guests passes with my membership but can’t bring my son as a guest to swim wtf) I mentioned it hasn’t been an issue before and went in with my son, they then kicked me out 5 min into us going in the pool, at least let us finish the swim for the day (an hour) and say from today onwards we cannot again. He was very sad and upset and kept asking about the pool after which is heartbreaking for me. The hours are crap as well, and his life jacket was left behind and stolen, sucks to have people stealing kids things. Don’t recommend! They keep trying to hide reviews

Positive experience: Very nice a lot of machines. Just very busy gym

Positive experience: Mariam has been my personal trainer since last year who helped me achieve my health goals to a great extent with the focus of learning strength training. Maryam’s dedication, amicable nature and knowledge of fitness and nutrition created a significant impact during my weight loss journey. There have been countless days where she has challenged me to go beyond my limits and rightly so, it has worked wonders. She also trained me on the concept of progressive overload and how to keep a good balance between muscle growth and fat loss. All in all Mariam has made me a regular gym rat and I don’t feel like missing a day even on non-training days. She deserves a 5 star in personal training domain and the reason I’ve rated 4 stars is due to my suggestion below for this branch. Priya was one of my first interactions and she guided me with the right approach and plan wherein she designated Mariam as my personal trainer. A mini suggestion for this LA branch: I like this branch as compared to the Dixie branch that’s why opted for it as my home branch. Therefore, it should have the sauna and steam room facility.

Fantastic experience: Rhythm is the most exceptional personal trainer I've ever met. For me, it's not just about losing weight; it's about finding the motivation to achieve my weight loss goals.I've worked with various trainer at different gyms, but none compare to Rhythm. She continually checks in and pushes me to stay committed to my gym routine. Her kindness stands out, as she takes the time to explain the intricacies of each exercise and how it affects my body. Rhythm is also attentive to my concerns, and she never fails to inspire motivation. Thanks Rhythm :)

Positive experience: Can be better. Cluttery workout area where weights are not put back in place otherwise ok.

Fantastic experience: Went to go try out the gym since I moved to the area recently. The manager at the front was extremely helpful and attentive to my questions and the sales team made it easy to get started! Also got a free personal training consultation which was nice!

Negative experience: Very bad and useless management No staff are working All staff are always on their mobiles playing Weights always unracked Trainners always using 6-8 weights leaving others waiting for ever due to bad and lack of management Very poor service reflects absence of management

Fantastic experience: Today I got personal trainer Milos, he is awesome. He knew exactly what I wanted and helped me with those training session. Thanks Milos.

Negative experience: Been a member 2 years. Started going for my health and well being. Was loving going with my sons and mother. Until one female staff started working there. She has harassed me and my sons everytime we go. Always has some new rules for us. Was told I have to renew my account every 3 months sign new forms take new pics, show ID. Driver license wasn't good enough for her. She yells at us every check in. In front of other members. My sons use to play volleyball, even set up the nets and bring the ball, cause the staff too busy talking. She denied them entry one night in front of their friends. They don't go now. She has yelled at my mother who is in her 70s. I was told my guest and I have to exercise together. If I'm on treadmill they have to be too. I told her I go to the women's only room, she told me then I couldn't exercise and would have to leave. I ask my friends of they go through this, Said no. I have never been treated like this my whole life anywhere. She is a bully. I have let this go on for a year now, I never said anything. But I can't take it anymore. Have been to other locations and even in the US, no issues. Only with this staff member.

Fantastic experience: Rhythm has been my trainer for a few short months and she has already made an immense difference in my life. She’s very knowledgeable and educated in this field so I know I can always ask her any questions I may have. She knows how to encourage me and push me to continue even when I want to give up. She’s changed my life and I could not have asked for a better trainer and now friend.

Fantastic experience: I love this Gym , specially Ayush Dara at LA Fitness is hands down the best personal trainer I’ve ever worked with. His understanding of fitness are just wow. Ayush makes every workout session fun and engaging, which is something I really appreciate. He breaks down exercises in a way that’s easy to follow, ensuring you get the most out of each session. Beyond his skills, Ayush is a genuinely nice person who cares about his clients. I highly recommend Ayush to anyone looking to get fit and have fun while doing it!

Fantastic experience: This is is nice gym , I have trained with ayush a bit, I love the way he teaches, he makes everything easy and fun.

Fantastic experience: i’ve only had a wonderful experience at this la fitness, great service and clean facilities

Fantastic experience: Brilliant facilities! Came in from the UK and wanted to find a gym and this the perfect one! Thank you LA Fitness!

Fantastic experience: Great location, dope equipment, awesome customer service. David helped me out big time. Thank you.

Fantastic experience: Corey. He was really helpful for my first time getting a guest pass. Very friendly and helpful. Definitely would recommend asking for him if you want a membership.

Fantastic experience: Corey was respectful and helped us out a lot, he provided great customer service and was very helpful. If you want a membership just ask for Corey.

Negative experience: I registered for LA fitness they had a huge presentation on pool and parking spots, but the reality because they rented out the pool to British Swim School always no space for parking and no room at the pool.life is about satisfaction not money …

Positive experience: I enjoy the workout classes here a lot. They need to clean the gym regularly though and fix the water dispenser

Positive experience: Love working out here. But one thing i would say to people who like to talk to the front desk while walking in or out. It’s complete opposite here. No one at the desk cares if you are coming in or out. It seems they are busy watching their instagrams. Otherwise it is a clean working environment anyone can hope for

Fantastic experience: Great location. Really kind and patient staff, namely Marvin and club manager Kiana, helped me upgrade my membership and clearly explained terms. Really appreciated!

Negative experience: La Fitness at DonMills location told me that I have access to all LA fitness today I came to to this location since I was already in Sauga the ppl were busy on their phone I didn’t had LA fitness app on my app activated and the guy is telling me you don’t have access to this location in a very disrespectful way and before even asking my number after that another girl ask him to put my number then telling me u still don’t have access that’s why I canceled my membership effective immediately this is just a scam I pay you money and you treat me like an animal

Fantastic experience: Training with Mariam at LA Fitness has been a game-changer for me. Her personalized approach and upbeat attitude make every session enjoyable and effective. With Mariam's guidance, I've seen incredible progress and feel more confident than ever. If you're serious about reaching your fitness goals, Mariam is the trainer you need -Rajji kaur

Positive experience: Big, spacious amazing gym. I forgot the manager's name, but he has exceptional cuatomer service and the lovely receptionist too!

Negative experience: Got to the gym around 10 pm on April 16th. Was talking on the phone and forgot to scan my card. Then the receptionist was like heeeey you didn't scan your card. I rolled my eyes and returned to the front to scan my card. He was like don’t roll your eyes at me. Habibi, it’s not high school, it’s a gym! You can’t fight someone cuz they rolled their eyes at you because obviously i was busy talking on the phone that’s why i forgot to scan the card! Not because I am “stealing” an hour free from the gym! I have been a member of LA Fitness for about 2 years now and have never experienced this attitude from any of the staff members. Most of them already recognize me. But this one! Not gonna mention how he looks like cuz that might sound racist in this country. But anyways, try being nicer to people you never know what they’re going through

Positive experience: Decent gym for the price. It can, however, get a bit busy in the free-weights. It's also not uncommon to be stuck taking twenty 45lb plates off a leg press after someone finished their 2-inch ego-lift.

Fantastic experience: I joined LA Fitness for personal training during May 2023, and I must say that my experience has been exceptional, thanks to Manager Priya and Trainer Varun. From the very beginning, Manager Priya was incredibly helpful and supportive. She took the time to explain every detail of the contract and terms before I signed up for personal training. I appreciated her transparency, especially when she mentioned that I couldn't quit before the contract term of one year without paying a fee, which actually motivated me to stay committed to my gym routine. Despite some misleading reviews, I found Priya to be diligent in ensuring that I understood the terms, and she always provided a signed contract for reference. Moreover, Priya recommended Trainer Varun, and I couldn't be happier with her suggestion. Varun is an outstanding trainer who has significantly helped me improve my stamina and achieve my fitness goals. He not only guides me through workouts but also educates me about proper diet and nutrition. Varun constantly adjusts my workout routine to challenge me and push me beyond my limits, which has resulted in noticeable improvements in my overall fitness. I want to express my gratitude to Priya for her excellent service and for suggesting Varun as my trainer. Their professionalism, dedication, and support have made my fitness journey enjoyable and rewarding. I highly recommend LA Fitness, especially with Priya and Varun's exceptional service and expertise. Thank you, Priya and Varun, for your invaluable assistance and commitment to helping me achieve my fitness goals.

Negative experience: Don't waste your money,time and efforts. Don't join P.T. Through Priya she explained things about my body and didn't say anything about cancellation policy or any clause that I was signing. And she won't even accept that she didn't tell you. They don't have any good trainers at this location at the moment don't listen to them you will be trapped and don’t join PT especially you will be stuck in a year contract and if you want to cancel she is gonna tell you to pay 50% of the remaining amount, even if you go to her with valid reasons or even if your assigned trainer quit the gym, she is not gonna listen and she will just say you have signed this n that. Worst experience ever.. I have wasted my money and my time both

Negative experience: WORST GYM EVER Don't join this gym. Don't get yourself enrolled through PRIYA especially for personal training , she doesn't provide information. She will act like she is your friend when she wants you to join the sessions just for the sake of commissions, and after if you need something she will say she cannot help you. We were never informed about the buyout plans or cancellation plans. And eventually they are gonna tell you they have your 16 signatures on the agreement and you cannot cancel the gym because you have signed this and that clause.Don't sign the agreement without proper information. They are shady and fraud people. And she was trying to look good by sharing this amazing story that she had a female client who had very bad miscarriage and her doctor even wrote note that she cannot move for 6 months and guess what they didn't let her cancel the gym even on legal note without taking 50% from her. LA fitness is the worst. Don't go Thr SAVE YOURSELF AND YOUR MONEY….

Negative experience: I joined the personal training program for 6 months. Ayush Mishra, the person who signed me up, promised an additional session on top of the 4 monthly sessions. I was initially reluctant to join because the program cost around $230 per month, but Ayush convinced me by offering one extra session from his end, which wouldn’t be included in the official agreement. Based on this offer, I signed up for the program. However, I never received the extra session as promised. When I inquired, they assured me that all the extra sessions would be provided at the end. Throughout the program, I was in contact with Ms. Priya, the director of the personal training program. I reached out to her at least five times, and she promised to discuss the issue with Ayush, as they were friends and used to train together. After 6 months, I had paid almost $1,300 for 24 sessions, but I never received the extra 6 sessions I was supposed to get. When I informed Priya about my situation, I had no other option to escalate the matter. After the 6 months were over, Priya suggested downgrading my program to just 1 session per month for $56 and promised to work with her manager to get me the extra sessions. She assured me she would escalate the issue but never took my information for follow-up. I waited for a month without hearing back from her. When I inquired again, she told me that it was impossible to provide the extra sessions because they were not in the system, and the person who offered them to me, Ayush, had been fired. However, Ayush was not fired when Priya initially promised to speak with him about the sessions. It seemed she suddenly found an excuse to deny me the service that was promised. I wouldn’t have opted for the program if it had only been 4 sessions per month. Priya’s behavior was extremely rude, and she showed no empathy towards my situation. I doubt she even escalated the matter to her superiors. When I told her I was disappointed and planned to leave a negative review, she dismissed it, saying she didn’t mind one negative review since they receive 250 positive ones. Is that how you treat a customer? She even threatened that if I posted a negative review, I would be decertified from the gym. If management is reading this, I would like to hear your perspective on this matter. This experience has been pathetic. Please don’t join the personal training program—it’s a scam

Negative experience: Only reason I am giving 2 stars because my trainer is Amazing and he deserves some appreciation. Other than that terrible customer service. Front desk employees always busy on their phones or busy talking each other. Never acknowledge people, never says Hi to anyone… don’t even look at the people when they come in. They will be super nice to you until they will convince you for personal training. After that no one cars about you. I have membership in couple of gyms and this LA location is the worst.

Fantastic experience: Came here to try out the gym. The place was nice and there was a lot of machines to pick from. One of the managers Marvin was especially patient and helpful in getting me setup. Had a great time here.

Fantastic experience: Had a really good experience with the club Assistant Manager Marvin. He introduced me to a variety of options that fit my personal goals inside the gym and I signed up with him right away. and he even offered me a very affordable training package that I’m excited to start with!

Fantastic experience: I really enjoy working out at this LA fitness, everything is always organized and the community is great. Marvin helped me sign up and showed nothing but outstanding customer support. He explained how everything works and gave me a detailed tour around the place. Hands down one of the best employees there!

Fantastic experience: I would say the LA fitness here is amazing. Great people and good environment. Marvin is the man that has provided me good care and assisted me through the gym. Great man and great gym

Fantastic experience: Had a great experience one of the employees Marvin was kind and answered all my questions and helped me set a goal for my fitness journey…

Fantastic experience: Great gym! Really appreciate Marvin helping me get started. Amazing staff!

Fantastic experience: This LA fitness is really a good place for working out, especially early in the morning. The stuff is great. Usually I don't ever mention names, but Mr Nielsen was really helpful with my membership as well as with every question I had about gym and training. I appreciate it man and if you're reading this review, I genuinely believe this place is perfect for you ✊

Positive experience: Great place service only problem is that people say on here there is a sauna and whirlpool but there is NOT otherwise every thing good just hope that they have better ventilation

Fantastic experience: Marvin helped me out today great customer service. Very nice and clean gym

Fantastic experience: So far the best branch I ever visited. The lockers are luxurious & it got so many equipments you rarely find ursel lining up with other guys (or maybe my usual schedule is not really that busy). It is unfortunate that I no longer stay in Mississauga, so I have to go to other branch to keep up with my training.

Fantastic experience: Had an amazing Calve and forearm day here I had some billing issues with my corporate account that no one was able to rectify, till the club manager Kiana fixed my account for me. She was incredibly professional and solved my issue without delay. Thanks Kiana

Negative experience: It's times like these that make me wish Google allowed zero stars, the staff here deserves negative stars honestly. I cancelled my membership so many months ago and was still being charged couple months later. The incompetence here is shocking, when asked to cancel my membership, I was told that it will be done in a few days by Assistant Manager Marvin, but was still charged after that, called about refund, had to go through a whole loop, but guess what, I was charged once again!! Now when I called the store so many times, all they tell is it’s gonna take 10-14 business days, this happened for more than 3 months. Finally, someone directs me to a higher authority, and surprise, surprise! They direct me back to the original location, whose false promises, not taking their work seriously led me in this situation in the first place. When asked to register an official complaint, all they say is « We’ll put a note » Can’t even file an official complaint with this company. Now they’re asking for bank statements as a « proof » that money was taken, as if I’m a psycho to call them for this situation again. Total breach of personal information. Avoid especially this branch at all costs and if by some dumb luck you end up meeting them, never ever speak to Marvin about your concerns. Wouldn’t recommend this place even if I was reincarnated as a dumb pigeon.

Positive experience: decent gym, very nice staff but sauna is small, and so as the hot tub + no one reracks the dumbbells when they’re done

Fantastic experience: Been a member here since 2017. I rotate between this gym and the vega one, depending on my work schedule. I love this gym! The staff are kind and attentive, the members are friendly, and the equipment is ample. If you are looking for results and are serious about getting into good shape, this is your gym. It has all you need! If you are more worried about "unsanitary" floors and staff wiping down equipment after each person (which YOU should be doing yourself when you are done with equipment.... simple gym etiquette) then I suggest you enroll in a boutique gym or build your own home gym. 10/10!

Fantastic experience: I love this gym! I live right nearby. Jalen helped me and my husband out so much. He thoroughly explained the gym to us, how it works, what equipment, rooms and services were available. He was highly knowledgeable and hospitable. What a fantastic start to the new year! Thank you LA Fitness! Thank you Jalen!

Fantastic experience: Staff are great! There was a mix up about my 3 day pass (on my end) and they were helpful and friendly with sorting it out.

Fantastic experience: Jalen is not just fantastic!! he's incredibly supportive and has established a fantastic atmosphere that convinced both my mom and me to join LA Fitness. I deeply appreciate him and his remarkable personality.

Fantastic experience: Came to La Fitness as I was only here for two weeks and Jalen was super helpful and accommodating with getting me a pass to workout in at the gym. The gym itself is spacious and I would highly recommend coming to LA Fitness and seeing Jalen if you can.

Fantastic experience: Honestly been to a lot of locations within Ontario. This location is hands down the best. Lighting is good. Staff is courteous and friendly. Location is very clean. They have the best equipment with multiple benches and racks. The biggest thing for me is the community, For the most part everyone seems to put their weights away. Everyone seems respectful and humble. I’m normally a 5 min drive from another location. But whenever I can. I would rather go out my way to go to this location. Keep up the good work!

Negative experience: (Extremely dirty, lack of friendliess from front desk, and add "late fees" when they dont take out payments on time) Joined a month ago and have had nothing but problems. They dont take payments on time and then try to charge a late fee even when you call 4 times the day its due to make sure its paid and they still dont accept it. Also, I use the same machines 5 days a week and they are clearly not cleaned by janitors after hours etc. The same tissues are left in the cup holders, the same juice and sweat marks are not cleaned off and yesterday there was a hat left on a machine which was still here this morning. UPDATE 2024/12/26: Had another billing issue - still haven’t been refunded and manager lied about when she processed to refund

Negative experience: Not recommended due to rigid policies and locking into contracts.they have shady sales techniques. Initially they act as your friends who want to help and then lock you into contracts which you can’t back out from.

Fantastic experience: Great customer service, from the greeters at the front to the cleaners at the back. The manager is always available to resolve any concerns I may have. They have wide variety of equipment to choose from.

Fantastic experience: Love this gym. Equipment in good repairs, very clean and staff is most friendly and helpful. Great management

Fantastic experience: I had a great experience at LA Fitness! The facility is clean, the staff is friendly, and there's a wide range of equipment to meet my fitness goals. Highly recommended!

Fantastic experience: I'm in Canada visiting for 3 weeks and I approached this gym to ask if they can accommodate a membership just for this short period. To my surprise, Mark (who was very kind) decided to give me a 3 week pass for FREE! Very impressed with the service. Didn't check the gym out yet but it looks massive and modern.

Fantastic experience: Very nice and clean gym. All the staff are very friendly and members are friendly and humorous…. Love coming here :))

Fantastic experience: I used to be anxious coming to the gym because I never knew what kind of workouts to do apart from your basic cardio. I decided to do personal training for a year and it’s really increased my confidence! At the Hurontario location, Marian (my PT) is so caring, helpful, and knowledgeable. She has really helped me build up my strength and is always accommodating, she adjusts our workouts when I want to target a specific muscle/area or, if I have any injuries. She also takes the time to checkin with me regularly even if I don’t see her a certain week. If you were like me, having no experience with things like free weights, or just want to be more confident in your workouts Mariam is definitely the trainer for you!

Fantastic experience: I love this gym! I take personal training classes with Mariam, who is so knowledgeable and motivating. Mariam has helped me learn so much about weight loss and staying healthy. Definitely would love to continue working out at this gym for as long as I can.

Negative experience: Machines and equipment were fine but staff at the front were unhelpful and generally uninterested. I never see this whenever I go to Equinox or any other reputable gym. Makes sense why LA is the laughing stock of gym communities at the moment.

Negative experience: Incredibly shady sales tactics. They act like your friend and are very friendly at the beginning, until you realize they tricked you. I was given a 12 month personal training contract without even knowing! They'll write all sorts of fake notes in their system so they don't get in trouble either. Be very careful and take everything they say with a pinch of salt.

Fantastic experience: I had a great experience with my gym counselor, Rhythm, at LA fitness Hurantario location, who was very knowledgeable and helpful. She listened to my goals and helped me create a realistic and effective plan to achieve them. She also explained the importance of nutrition and how it affects my health and fitness. She recommended some personal training sessions that would suit my needs and level. She was very friendly, supportive, and motivating throughout the process. I would highly recommend her to anyone who wants to improve their health and fitness.

Fantastic experience: I always like LA Fitness better than other gyms. It's spacious, good equipment and great service.

Fantastic experience: Awesome gym! Very spacious and ventilated, good vibes, great machines and equipment. Staff is amazing- super nice and helpful. Come here for you workouts

Fantastic experience: Max gave us great great customer treatment while assisting me and my friends with purchasing our first memebership at LA fitness hurontario. He greeted me and my friends with smiles and made us feel at home

Fantastic experience: Max gave us great customer service. Had good energy and made us feel welcomed when we first walked in the gym helped me and all my freinds purchase our first la fitness membership.

Positive experience: Sometimes over crowded but overall I like this gym .. My only problem is that there's no cold plunge which makes me think of switching to goodlife.. I hope u guys consider having one soon

Fantastic experience: LA Fitness has a great pool and good equipments. The trainers Mariam, Sarthak and Priya have been wonderful. A very useful facility is the in house child care they provide.

Fantastic experience: My trainer Mohammed is literally the best. He’s even more passionate about my fitness journey than i am, and that motivates me to take my fitness seriously. He’s always punctual, sends me reminders for every appointment, very flexible and professional. I also worked out with Priya, who registered me. She’s very professional and checks in with me regularly to make sure im focusing on my workout plan

Negative experience: I had an extremely disappointing experience with LA Fitness gym. The staff's behavior was shockingly rude and corrupt. Not only did they mislead me about membership cancellation procedures, but they also fabricated excuses and refused to provide written documentation. They went as far as harassing me within the 10-day cancellation window. One staff member, Coory, stood out as particularly unprofessional and disrespectful. This gym's lack of integrity and professionalism is beyond disheartening.

Fantastic experience: I have been training with with LA fitness from last 1 year. Have great experience, I gained 18kgs (42lbs)over the time thanks VARUN my trainer and Priya who signed me up with a tailored training programme according to my goals. I highly recommend this place if you want to hit your fitness goals in a short span of time.

Fantastic experience: This is my favourite gym! The staff are amazing, the gym is clean and I always get in and out quickly and on time (they have enough machines to go around).

Fantastic experience: Great location, The SC ( Jalen ) was awesome. He set up a guest pass for me, made me feel welcome and I ended up signing up 2 days later because I of his service. The general manager Neilson and AGM Marvin were also very helpful! 10/10 would 100% recommend this location!

Negative experience: Edit: as of today they are also now missing 3 of the 5 sanitizer pumps on the floor. Dirty and unsafe. No one cleans off the equipment after use. I've asked that signage be put up, spray bottles be provided again (like during covid), or other cleaning wipes be made more readably available. They won't do it, or address the issues with people not wiping down the machines. They also wouldn't enforcing mask wearing during covid, even with their own staff. Women's only area is woefully underserved. Free weights go to 10 and you're lucky if you can get two. It's clear items were taken and not returned during covid. I've asked that they replace some of these as well, and no luck. It's also been really busy as of late- I'm always waiting for weights, even if I go mid morning when most people are at work. They let people record, even when you're in the background, and don't address it when it's brought to staff's attention. Once I let them know because the camera was facing the pool during a kids' swimming lesson and they shrugged it off. Been harassed here multiple times. Staff has done little to address it, and once blamed me. The male staff in particular are clearly not trained to deal with this. If another gym opened as close to home as this, I'd be gone. As it is, I avoid it as much as I can in the summer and just try and get outside.

Fantastic experience: So far, it's much better than other GYM GL. At least they don't do the free Teen membership, which makes the GYM crowded over the regular paying members. Also a very helpful staff.

Fantastic experience: Decent parking lot, the staff is always friendly and willing to help, the place have showers and a swimming pool, you can get special trainers and it has a resting area as well

Positive experience: Out of all the LA fitness locations in Mississauga, this one is my personal favourite. It’s spacious, has a huge variety of equipment, the staff is friendly, and this location has a lovely sauna.