
Information about Extreme Air Park
V1M 3B8, White Rock
Opening hours
- sunday: 10h-22h
- monday: 10h-22h
- tuesday: 10h-22h
- wednesday: 10h-22h
- thursday: 10h-22h
- friday: 10h-22h
- saturday: 10h-22h
Our comment from FitFit Canada about Extreme Air Park:
Extreme Air Park in White Rock, Canada, is a vibrant and exciting destination that promises fun for families and friends alike. Many visitors have praised the park for its range of activities, including trampoline areas, foam pits, dodgeball, and an overall great atmosphere. Here are some highlights:
- Fun for Everyone: Guests have noted that it is a fantastic spot for children, teens, and even adults to enjoy. One visitor mentioned feeling a sense of nostalgia while reliving their childhood joy.
- Amazing Staff: The staff, especially a staff member named Justin, received numerous mentions for being friendly, accommodating, and attentive to guests’ needs.
- Well-Maintained Facilities: The park is generally considered clean and well-kept, providing a safe environment for kids.
- Great for Special Occasions: Many families have celebrated birthdays here, creating lasting memories with their loved ones.
- Variety of Activities: From rock climbing to basketball, there are plenty of options to keep everyone entertained.
While there have been some criticisms regarding customer service and management, particularly during busy times, the overall feedback remains positive. Visitors appreciate the exhilarating experience and the opportunity to engage in fun physical activities. If you're looking for an enjoyable outing that will keep the kids actively engaged, Extreme Air Park is definitely worth a visit!
Extreme Air Park: Opinions
Fantastic experience: This place was so fun, took my gf and we had a blast. Dodgeball was great.
Fantastic experience: Fun place!! It was very nostalgic going back and good workout!!
Fantastic experience: Such a fun and active place, perfect for family and friends to come!
Fantastic experience: great service and amazing staff had a great time
Fantastic experience: Always fun when I bring the little man here with his friends decent staff well maintained and looked after facility
Fantastic experience: Fun little place for your kids to go jump, good Atmosphere
Fantastic experience: 10/10 super fun! I felt too old to be here but it did bring out my inner child, great place to bring your kids! Justin is so nice aswell!!!
Fantastic experience: The foam pit was amazing. Justin was super friendly and great! Such a fun time
Fantastic experience: Super fun and big. The foam pit is the best! Justin was very friendly :)
Negative experience: The place is a disaster! Poor customer relations. There was a beer can in the parents area with what appeared to be spilled beer on the floor. Children were unsafe. Staff seems to be under resourced. I do not recommend. Will NOT be going back!
Negative experience: Completely unacceptable lack of staffing in the park at the Foamzone and Knockerballs areas. Clearly incompetently run compared to the Richmond location. Cannot recommend for younger kids given the safety issues.
Fantastic experience: This place is crazy. First time at a trampoline park. Music is awesome. I assume non-summer weekdays are relatively quiet, cuz it was quiet this time (December). They got lockers and other amenities if needed.
Fantastic experience: It’s our second time coming here and the experience is always fantastic! First was when we celebrated my son’s birthday during summer and it was wonderful, and second was just to treat our son into something as it is winter and not much activities outside so extreme air park is the best choice! It’s very easy to find and my son is always the happiest whenever he’s here. There are rock climbing, basketball and everything fun! Thank you extreme air park. Will definitely come back again and again!
Fantastic experience: We had such an incredible experience. The team at extreme air park were super attentive and ensured the child in our group was safe at all times. I would definitely recommend extreme air park to all families.
Fantastic experience: It’s huge, it’s really clean and the employees are super nice. The activities are incredible, you have 3D dodgeball, neon lights, foam pits and more. You won’t get bored!
Fantastic experience: I took a class here and the staff was extremely professional! The area itself is huge and there is a lot of space/ trampolines for everyone. Will definitely be coming back!
Negative experience: The Staff and the owner were the worse. The Indian girl assisting hit a customer with the socks they use. I saw also how she was charging more than what was posted. Very Negative experience, rude overall.
Negative experience: My 14 year old and her friends had an absolute blast but this place is pretty disgusting. Trash everywhere, bathrooms filthy. There is almost zero supervision from staff in the jump area and the behaviour from the many of the jumpers was pretty chaotic and unsafe.
Fantastic experience: Me and my boyfriend came here and it was so much fun! Lots to do and super fun stuff!!
Fantastic experience: This place is super fun and enjoyable I definitely recommend. The customer service is great!
Fantastic experience: This place is so fun and for such a great price! Me and my friends go all the time and the staff are so amazing!
Fantastic experience: Fun place to go with friends or for special events. Nice staff and solid pricing!
Fantastic experience: I love the way my kids smile… we had a blast! This place is so much fun and I got some cardio workout done also.
Fantastic experience: Fun for hours! I’ve taken my buddies for years and we have always had a positive experience. Come here for a rocking time!
Fantastic experience: Fantastic place to enjoy birthday parties, and just goof around either friends on a boring day, I definitely suggest visiting this area. Bonus points on service too.
Fantastic experience: Lots of fun and plenty of room to learn different types of fun jumps
Fantastic experience: Such a fun place!! so accommodating for birthday parties!!
Fantastic experience: Great staff, clean facilities, and an amazing time!!! Greta for all ages and friend groups
Fantastic experience: Great atmosphere and helpful staff!! My son and friends love it here!
Negative experience: Worst experience ever. Staff was rude. They were fighting with several families. Won't ever come back.
Negative experience: Facility is cool but staff service is lacking. Their policies are over the top. We booked for 12 people weeks in advance and two couldn’t make it. We show up and they say in still have to pay for 12. No wiggle room. I’m a business owner and I would never enforce policies like this as things happen. Even if it is written. Don’t think I will bring my kids group here again. Seems this is a typical thing for this place.
Hello Josh. Unfortunately we cannot find you in our system which indicates you are not the person who booked this event and was given all the options and terms prior to booking. Policies can not be unfair when customers willingly agreed to them when they book the event. I am sure you would also be writing a review if you showed up to the booking and we didn't set aside the space in honouring the booking. Most all our valued customers appreciate the security our Terms provide and understand them.
Fantastic experience: Staff members were very helpful when my child had some trouble.
Fantastic experience: Just went here with my class. Had a blast and the venue was so much fun! +1 for the dubstep
Fantastic experience: Very fun place to enjoy some good time with friends and family
Fantastic experience: Wonderful staff best place to have fun with friends ♥️
Fantastic experience: Love the staff, very friendly, all the trampolines were clean. Love this place.
Negative experience: Poor experience with management. During a job process, the manager not only was not caring about my time and appointments he has made, but even after we finally talked on the phone and after the interview process, he said this week your shift will start, I will contact you tomorrow, never responded back, I did a few follow ups with no answer. Just a vibe when you feel, they really don't care.
Fantastic experience: They were very accommodating to my kids! Will definitely be back and plan to have a birthday here!
Fantastic experience: This place is great! Awesome service, great staff. Tramps were bouncy.
Fantastic experience: So much fun for all ages. My girls and I visited on a Tuesday and they have a special unlimited rate! So worth the visit if you’re looking to enjoy the place and avoiding the busy crowds on the weekend. Place is clean and well-maintained. The kids had so many areas for the kids to play in. Kids loved the foam pit. We’ll definitely be coming again. The staff was so kind and provided great customer service. Thank you
Fantastic experience: The place was great, super friendly staff and very accommodating
Fantastic experience: Absolutely love this place. Me and my kid come here 4 to 5 times a month for the past year. They have awesome deals if you come early in the morning. And the staff is very helpful.
Fantastic experience: We took the kids to Xtreme air park! They had the best time!! Clean, safe environment! Great for families!! Plus the kids burned all their energy!! Win win!!
Negative experience: Do NOT have a birthday here! Over priced and rude staff! Nothing says "birthday fun" like being treated like a criminal. 2 hours of non stop berating from the Manager. Should have listened to the other reviews before we came. We will not be back. UPDATE OCTOBER 22nd 2024 The manager has now stooped to an all time low of calling people racists when in fact that was most certainly not the case. Apparently leaving a bad review forced the so called managed to stoop to the ultimate lowest of lows. Lying about the actual encounter of what happened. And the day you are referring to is wrong so unless you have us confused with a different patron your accusations are false and un-merited!
Erin Newlove Nicholas, our team work very hard to assist customers, but one thing they will not do is take verbal abuse and yelling making a scene from a customer telling them they “should go back to their own country”. We recognize that standing in a line to enter on a busy day can be frustrating but your frustration should not extend to verbal abuse and discrimination from you. I’m surprised you had the audacity to write a review given your behaviour and if you cannot behave in a respectful manner then we have no issue with your not returning. We know exactly who you are and are not confused, your waiver was set aside and the footage of your actions saved as part of the managers report. You are welcome to try to spin this any way you like but you cannot escape your actions . Have a better day
Fantastic experience: Great experience had tons of fun. Especially thanks to Justin who made out experience extremely welcoming
Fantastic experience: Establishment is clean and fun place for the kids. Justin helped us when one of the young ones got stuck in the foam pit!
Fantastic experience: Excellent experience. Great staff. Had an amazing time
Fantastic experience: my kids love this place, clean and so much fun
Fantastic experience: Love the place!!! Justin was fantastic I love that dude! Very chill and very neat! Overall 20/10!!!
Fantastic experience: amazing place!! super fun, super clean and very nice staff members!!! Justin was amazing!
Fantastic experience: My daughters and her friends all time favourite place to be, the staff here is amazing and extremely helpfull
Fantastic experience: This my favorite Extream ail park and the staff is so kind and this place is so big!!!
Fantastic experience: Awesome experience at Langley extreme airpark. Friendly staff and lots of fun!
Negative experience: EDITED** Today we came all the way from Chilliwack to enjoy a good birthday celebration for my son. The manager was completely rude and disrespectful. Above the music, and all the ppl we were not told to get a time sticker. He accused my friend of stealing, and kept telling her he was right and she was wrong. I’m not sure how he came a manager of a place that has to deal with customer service, and turn out like that. He then watched us like a hawk while we eventually got the stickers (on top of the rest of the time we were there) in all the business of today with 6 kids. This was our first time there, and I have to say it was not pleasant AT ALL. The “owner” or whoever is able to access the reviews is now lying, and saying a friend of mine was yelling and making a scene “ saying that they should go back to their country” this is UNBELIEVABLE. Nothing was said of that sort at all. The lengths these ppl will go… I’m surprised THEY had the audacity to label someone as racist on a public forum when they don’t even have anything on that person. I have NEVER dealt with people who had NO PEOPLE SKILLS whatsoever in my life.
Negative experience: The manager of this place is EXTREMELY rude and disrespectful, it was very busy and we weren’t given time stickers (this is our first time here and was not told this) He accused us of stealing instead of just nicely letting us know that we needed to get time stickers and socks from the front, the lack of communication from him and the way he approuches you was very very disrespectful. All he had to do was tell us we needed time stickers and new socks from the front. The amount of times he said he was “right” it felt like I was arguing with a teenage boy. When we figured it out with the very helpful lady at the front he walked away without apologizing and then continued the whole 2 hours to give us rude looks. After playing almost $188 to get in I expected more respect. On a positive note my daughter got hurt and one of the lovely female staff members approached us and got her a ice pack.
Hello Maybe you and your friend overlooked the good people patiently standing in the obvious entrance line to pay and ente. Like most businesses payment is required to enter, at which time access stickers and Air Sox are issued.
Fantastic experience: My son recently attended a friends birthday party here. He is autistic and can get overwhelmed in new places. Despite loving to jump on trampolines, he was too anxious to enter the jumping area without me. I went to speak with a staff member and explain the situation to see if I could go in with my son. The staff member was very understanding and allowed me admission with my son's Access2 card, allI had to purchase were the socks. My son, and the other kids at the party, all had a blast! The understanding of the staff was truly appreciated and made the night a success for my kiddo.
Fantastic experience: The staffs are really nice especially Justin was so amazing. Thank you guys
Fantastic experience: Hi Justin was very helpful and the time when we come was perfect after school !! Thank you we have lord of fun
Fantastic experience: Justin is absolutely amazing, he made our experience worth every penny!
Fantastic experience: Amazing place! My son loves coming to jump! We’d recommend coming on a weekday before 2:00. :)
Fantastic experience: Amazing place to enjoy. My kid just loved it and wanted to go again again to jump and enjoy. Lovely atmosphere. Most importantly very cooperative staff , they are always helpful and with lots of offers.
Fantastic experience: This place is so fun with many available activities.The staff are very friendly and helpful , especially staff member Justin! I highly recommend this place, especially for big groups!
Fantastic experience: Justin was super friendly at the counter. Great clean space. Well kept! Would come again!
Fantastic experience: Justine is a wonderful staff of the extreme air park My experience with him was awesome
Fantastic experience: My kid likes the trampolines, but also the rock climbing. Fun for playdates and birthday parties.
Fantastic experience: I visited the trampoline park today with my son and his friends. Unfortunately, my son and his friend ran into each other while I wasn't present, luckily the current operating manager Justin arrived and was well-trained in first aid, helping my son until I arrived. Despite it being a busy day, the staff member mantej at the front provided outstanding customer service. I'm very impressed with how the situation was handled and the professionalism of the entire team to take care of my son and check up on both the boys while dealing with the ongoing rush of customers.
Fantastic experience: I've been here a couple times and ittsssss super fun, there are lots of different things to do like dodgeball, basketball, rock climbing, overall it's a very cool experience and worth every dollar.
Fantastic experience: Came for a birthday party and kids had fun. Staff was always around to watch the people and kids. Great place for the kids to burn off some energy. Also was very accommodating with my son that is autistic. Awesome place with awesome staff. Will recommend!
Negative experience: Absolutely disgusting customer service . The “yea you guys need to leave” while being 5 minutes over roomtime is not the way to response to a situation , sorry but there are better ways to speak to your customers . Not even worth a one star rating.
Negative experience: Came here for a birthday party under the impression the two hour rental meant TWO HOURS. 10 minutes before the two hours was up, an employee approached the room telling us we need to " get out " using those exact words. Absolutely not the right way to approach the situation at all and super unimpressed. For the price paid to have parties here, I'd expect a more professional experience.
Negative experience: The absolute worst birthday experience I’ve ever seen. Paid an insane cost for what it was - you rent a party room but have to sit in a main lobby the whole time. Then a tiny party room, with cold pizza and to top it off a staff barged into us opening presents saying we have to get out so they can clean. Yes exactly like that. Then proceeded to say we can stand in the hall if it’s an issue. Spoke to management who pretty much said to bad. Disgusting service, horrendous price and terrible birthday experience my daughter left in tears. All 12 adults tried to explain to management it wasn’t okay the way we were treated and were met with absolutely disrespect. DO NOT BOOK HERE. Update: the disgusting response we received to our complaint email for their VP Operations.
Negative experience: Was here for a birthday party and was absolutely disgusted by the lack of customer service provided by all the staff especially management.
Fantastic experience: My son had a great time. Pretty cool place to visit. Lots of fun
Fantastic experience: came here first time my son loves this place
Negative experience: The only good thing about this salon is that it's big. When we arrived, the air conditioning was weak. It was a Sunday and not busy, but there was barely any staff, and no one seemed to be supervising. They even closed the climbing area due to lack of staff. After I pushed them several times, they opened it for a few minutes. The place was dirty, with soap dispensers out of order, and it felt like they don't clean regularly. I’m not sure what the owner is thinking, but maybe this place is quiet on a Sunday afternoon because people only try it once.
Negative experience: Unsafe and unsupervised! No staff on the floor to supervise or enforce safety rules and parents can’t access the jumping area to help unless they’ve paid admission. The gladiator pit became extremely dangerous with a mixture of teens and toddlers. The older kids were getting into disagreements that led to kids shoving eachother. Again, there were no staff on the floor to supervise or intervene. When I inquired about the lack of supervision, they told me they did not currently have anyone on the floor. We left early and will not be back.
Negative experience: Just visit today. One staff girl was so rude she was Punjabi and we visit in the evening.there customer service is so bad and very messy place . We almost have to wait for 15 minutes in one line .
Negative experience: Just visit today and the place is so dirty and one girl is so rude she don’t even know how to talk and she was Punjabi.
Negative experience: the whole time I was there, the staff treated my friends and me very rude and disrespectful to our race. I do not recommended coming here!
Negative experience: Me and my friends went to celebrate my friends birthday along side my friends senior grandma and the staff were being disrespectful and racist to not just my friends and 1 but my friends grandma aswell
Negative experience: We visited the extreme park, and the experience was extremely negative. Older children who were there constantly bullied and even hit our group of kids. The park staff did nothing to intervene and did not react to the situation at all. This is absolutely unacceptable, especially in places where children's safety should be a priority. We are very disappointed and would not recommend visiting this place to anyone. The birthday party was ruined!!
Negative experience: Booked my son’s birthday party here and we were told pizza would be included for lunch and a large party room. Came in day of party and the place was overpacked and smelled horrible, come lunch time we get put in this tiny little room and there are no pizzas. I went and found a staff member to let them know we were ready for our pizzas and they told me pizza wasn’t included in our package. I pulled up the email that stated pizza was included and was told that nothing had been ordered so we were out of luck. Will not be back and will tell everybody we know to avoid
Hello Chris, I cannot find a booking under that last name in our system since 2022. It appears you may not have been the one who booked the event. We always provide what the customer books, and at time of deposit review and reconfirm, we also review again at check in. It is also the customer who creates their own booking online. Your comments do not make sense for someone who made a booking, but please feel free to email us and we’d be happy to look into this for you.
Negative experience: Last Saturday, some random teens who go there simply to bully younger kids; almost killed my 11-year-old son and gave his 10-year-old friend a bleed nose. Even when his friend's parents informed the front desk they didn’t took any action. When I went to pick up my kid from his playdate, he was in shocked. I reported the incident to the police and even though there are some security cameras in this place, the police officer said there is not much they can do. ☹️ So, for now I’m posting this review to warn other people about this place. I don’t recommend it at all.
Negative experience: Made reservation over phone. 100$. Both kids sick on there bdays so asked to reschedule following weekend. Head office had to respond saying non refundable or able to change dates. Nothing mentioned over phone. I guess the company doesn't make enough money they must do that... so now instead of making hundreds following weekend, they choose to take 100 from us and loss customers. Not the way I would run a company. Starting to make fake reviews now very professional.
Hello Rob Tolmasoff, We have been honouring the booking (space) you made for 2 weeks. You agreed to the booking terms when you made your booking. You then called us yesterday within 2 hours of the event to cancel.
Negative experience: This place is horrible. If you must go, wear a full hazmat suit. It is very unsanitary. Also, there seems to be a lot of violence regularly. I won’t let our children go there anymore. The last few times we attended Birthday party’s here, there have been fights breaking out. The young staff can’t handle the unsavoury individuals that seem to be frequenting this establishment. Do yourself a favour and book your Bday party’s at the movie theatre or the go carts.
Fantastic experience: Extreme Air Park Langley is a fun and amazing place. I recently did my son's birthday party there and kids enjoyed a lot. It's very well maintained facility. We will definitely go again
Fantastic experience: We had an amazing Experience Here We celebrate often our kids Birthday Parties and always the staff goes above and beyond to make sure everyone is safe and we get what we expected. Justin always goes above and beyond..!!, we made a mistake showing up week earlier than our appointment and I have to say it, even though we was dealing with some issues that shouldn’t even have to happen, if the people at the trampolines respect the rules. Anyway, he asked us for a little bit of patience and not even 30 min later he had a room ready for us, ordered the pizza and on top of that a Cake!!!! But the nicest thing he did on top of everything at the entrance, after the mandatory paperwork, let our party kids have their time at the trampolines. Just wanted to Say Thank and Congratulations on your Dedication and Professionalism in every single detail Justin and Team 5 stars all day…
Negative experience: Loads of trash everywhere, toilets are so disgusting. I know you’re busy but come on, this is atrocious.
Negative experience: Waste of money, rude staff, such a horrible experience. 100% unorganized. We were part of a birthday party and they cant couldn’t organize anything. Honestly people, just trust all the other negative reviews and book somewhere else. Not worth the stress and disappointment.
Negative experience: Rip off for birthdays. Paid over $800 for a party (including the room). Smell is overwhelming. No compromise when some guest couldn’t make it. Would never go back here.
Booking policies can not be unfair when you yourself agreed to them when you booked the event. I am sure we would be equally horrible human beings if you showed up to your booking and we didn't hold the space we set aside for you in honouring your booking. Most all our valued customers appreciate the security of our Terms and understand them. Our review page is filled with with people like you who do not because their entitlement leads them to think that agreeing to Terms does not apply to them.
Fantastic experience: went to see the 1 star reviews and was perplexed at the sense of entitlement of most of the cases there. keep up the good work, guys.
Fantastic experience: Fantastic place and very reasonable owners who provide a great service to their guests. Too bad this business has to deal with some really strange people who have misguided expectations and an irrational personal victim mentality.
Negative experience: I took my 3-year-old to Extreme Air Park, and it was an extremely disappointing experience. Despite being a parent supervising my child, I was charged full price. I was shocked by their policy, as most places offer a discounted rate or allow parents in for free when accompanying young children. The worst part was when my daughter was terrified by the loud sound of their megaphone. She started crying and wanted to leave immediately. We didn’t even get to change her socks before entering, and when I asked for a refund, they refused, saying I could give the ticket to a friend. Really?! Do they honestly think my friends would want to stay there after seeing my little one so upset? This place clearly lacks compassion and understanding, especially when it comes to young children. I wouldn't recommend it to any parent with young kids. The whole experience felt like a scam, and I won’t be returning.
Fantastic experience: Extreme Air Park in Langley is an awesome place to get active and have fun. With a variety of trampolines, foam pits, climbing, and obstacle courses, there’s something for everyone—kids, teens, and even adults. The facility is well-maintained, and the staff are friendly and attentive. Safety is clearly a priority, as they have strict rules of play to ensure everyone has a safe experience. For example, no double bouncing is allowed, and socks must be worn at all times. It’s great to see these rules enforced consistently. Upon arrival, you’ll need to sign a waiver that discharges the facility from any liability in case of injuries, which is standard for places like this. It’s a reminder that while the activities are fun, they do come with some risks, so it’s important to follow the rules and stay aware of your surroundings. Payment is straightforward, with options to pay per hour or purchase longer sessions if you’re planning to stay for a while. They also offer group rates and party packages, which is great if you’re celebrating a special occasion. Just be prepared to pay a bit more during peak hours, especially on weekends when it can get quite busy. As for amenities, the park does have vending machines available, but the selection is pretty basic—snacks, water, and a few drinks. If you’re planning to stay for a while, I’d recommend eating before you come or bringing some snacks with you, as there isn’t a full concession stand on site. The only downside is the crowding on weekends, which can lead to waiting for certain areas or activities. It might be worth going on a weekday if you prefer a quieter experience. Overall, Extreme Air Park is a fun and energetic way to spend a few hours. The safety measures, variety of activities, and overall vibe make it a great spot for a fun day out. Just be sure to follow the rules, sign the waiver, and you’re good to go!
Negative experience: Very rude staff. No free water. High prices. Won’t be back
Negative experience: We had a very bad experience. As parents accompanying children 5 and under 5, you have to pay the full price even if you don't play and only supervise. The customer service is unpleasant.
Negative experience: Very rud staff. Yelling at kids who stuck in foam pitt. The worse experience for kids and parents.
Positive experience: Came here on a random Monday with my girlfriend and had a blast. This place offers a very fun experience through its various trampoline and dodgeball play areas. While clearly made for kids, I myself still had a good time here. My biggest issue with this place come with it's prices. Prices for a two hour jump session are a little high and I believe that they should not be charging as much as they are. My other slight issue is that it gets very hot in the building. They have a couple large fans scattered across the building, but they should think about investing in a better air conditioning system for the summer months.
Negative experience: Wish I had of read all of the 1 star reviews before we stopped into this absolutely awful place. Please don't waste your money and support the horrible people who run this place. It is filthy and completely understaffed. The few staff that were there were not helpful at all. Dangerous situations for kids, especially younger ones, all over the place. You are risking the safety of your kids if you take them here!
Negative experience: I had lost of fun as a 11 year old but some older kids started to hurt my brother and the staff did not care
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