LA Fitness

Negative experience: If you’re an older adult and you just want to use the pool/spin class/zumba/squash courts, this is a good gym for you. However, if you actually want to workout, this gym is horrible. I recently got a membership (paid over $200 in initiation fees) only to realize they don’t actually have any good barbells. My friends have been telling the managers to get new barbells for over a year, and they recently purchased 2, with no middle knurling (can’t be used for squat) and at the wrong weight (they’re 55lb, should be 45). And the ones that do have knurling are so bent they can’t be used either. Despite knowing this, instead of buying good barbells, they put in a poorly ventilated cafe that makes the whole gym smell like oil… The washrooms are also really dirty: there are urine stains under the urinals that have not been cleaned for months. Overall, really bad management that only cares about sign ups not current members. If powerhouse (nearby gym) allowed chalk, I would switch back to them without hesitation.

Fantastic experience: The best gym in Mississauga! I joined back in August of 2022 and Pranav helped to ensure I was signed up with the best rate! Everyone at the gym is super friendly, it’s always a positive experience. The gym maintenance staff are all so lovely and keep the facilities very clean. Also they have all the best equipment so I always get the best workout at LA Fitness Vega. :)

Negative experience: Very Busy location and most of the Equipment requires an upgrade - choose only if you don't have better options around.

Negative experience: Dishonest business practices. The deal was to charge monthly fees of 44.99$ per month. Initial payment was for first and last month. They took that immediately. They stated that there would be an annual fee after 12 months with the club. However they decided to randomly charge me $69 plus tax two weeks later. What an appropriate number to charge.

Fantastic experience: I have been training with Dave for almost a year now and he is one of the best trainers out there! He genuinely cares about his clients and their gym goals!! He has a fun workout style. Dave makes workouts non boring and has a new routine planned out every week

Fantastic experience: This Gym is always spotless thanks to the amazing Janet. Such a nice personality and always brings good vibes to everyone here. Fabulous work Janet!

Negative experience: Gym feel very unclean, especially the bathrooms, the cubicles are rusted and has gravity, the weights are never in its right plave which makes it difficult to find. Overall this place is in need of better maintenance and cleaning.

Negative experience: Would be a fantastic gym, but for some odd reason there are not enough bars for the number of benches and squat racks, as well as safety clips. In addition the number of plates is quite low so you often find yourself searching for plates during the after work rush. The dumbbells are almost always out of order. I agree that the members don't do their job and put them in a improper order, but the staff should be fixing each day.

Negative experience: This gym is not safe! I was only at the gym for 30 minutes during my lunch break and someone broke into my locker, stole my cards but left the wallet and drivers license (I guess to make it seem less suspicious). I checked into the gym at 3pm and by 3:45pm, the thief made 9 transactions at Walmart in Oakville. When reporting this to the gym I was told this happened last month to another member as well. Did a quick google search and saw the same thing happened to a member earlier this year. Cancelled my membership right away. I see people walk in almost daily without scanning their memberships and staff does not stop them. Please be aware if you are a member and do not bring cards or anything valuable even if you are using a lock.

Negative experience: front desk staff is inconsistent and rude. we are going to Goodlife. they are always packed and have few classes.

Fantastic experience: Janet is the best!! I love seeing her energy everyday I go to the gym. She is always Working hard on keeping the place clean and you can see the difference when she’s not there. Thanks Janet

Negative experience: It’s the worst location ever why? Because the people over there taking picture for the Customer even if you say no they said it’s okay we’re not gonna take picture and they did what I am gonna say anybody go there Just be careful because maybe they will take picture for you without telling you and also they can lie to the customer that’s okay for them anybody going in this location just be carefully because it happen to me.

Fantastic experience: Kudos to the staff that clearly make a strong effort to maintain the gym and the machines despite the significant traffic this gym sees. They also recently fixed up their sauna and it seems to be working well. Shoutout to Stephanie who apparently put it all together. Also shoutout to Pernav (I think that's his name-forgive me if I misheard) who was quick to point out the contributions of his fellow team members in fixing the sauna issues. Keep up the great work!

Positive experience: Such a great gym. Makes me actually want to be active and I look forward to going. I love the Zumba classes, appreciate the women's section, like how big the place is. It definitely gets busy in the evenings and hard to find open machines sometimes. The free guest pass is great for bringing a friend along for a class. Only downside to my experience has been a really cold pool on a Friday night when I went with my husband. Was super excited to check it out but it was freezing. Took me a good long while to feel comfortable, thankfully we were able to get into the hot jacuzzi afterwards. Video is of the Zumba / body works room. Waiting for Zumba class to start.

Negative experience: This is a really bad location, and even worse fitness facility. Also, when you call into the main line to speak to the head office, no one ever picks up your call, returns it, or is of any help. Don't bother going here — save your money because they're going to drain you when you want to leave by technicalities.

Fantastic experience: really good gym, excellent costumer services, amazing equipment

Negative experience: I got the membership originally just becouse it is convenient location for me, close to my house but for a long time I am not able to use this facility and have to drive 25 minutes to next location as the pool is closed very often and when it is open the water is freezing. It is the only location of LA Fitness that has the coldest water in the pool. Every other location with the pool is much warmer. Not sure what it is since it would seem that everyone should follow the same code. On top of that when the pool is closed there is never information on the door before entering the pool. They put one at the desk which is not visible at all especially when it is covered by people entering, so you go, change,take shower and find out the pool is closed. What a waist of time since after all it is to late to go to exercise or do something else,- you already dripping. The only thing I can do in my health condition is swimming and I feel like I am wasting my money on this gym since I am not able to do it very often and to go to another location it is just waist of time, fuel and money since have to pay baby sitter hourly Very disappointing in this location!

Fantastic experience: The personal training program from top to bottom is hands down the best thing I’ve ever been apart of for my health and wellbeing. Andrew, Dave and all of the other staff are not only warm, welcoming and friendly, but they have been also been accommodating beyond the point that they’ve had to be in order to work with me and help me achieve my goals. Andrew, your openness, willingness to communicate is something I will never forget (who am I kidding, I’ll be a member for a long time) Dave, you’re the man. Thank you for your never ending great spirit and willingness to not only try new things, but adapt exercises to my specific personal needs. This is by far the best experience I’ve ever had going to a gym. It’s not even close. This specific location is one of the best things I’ve ever had to pleasure to be a part of. And no, unlike one comment said on here, no one has tried to coerce me, bribe me or offer anything in exchange for this review. If anyone wants to make a change, lifestyle or otherwise like I have, this is the place to do it.

Fantastic experience: Huge location with good variety of options - pool, basketball court, classes, weights, racket ball, sauna. Well worth the money even if you only go twice a month.

Negative experience: This is a terrible place. The swimming pool and spa are constantly under maintenance, unavailable for at least 100 days a year out of 365! Even when they are available, one of the only three lanes is rented out to a swimming class. The water is very dirty and murky, and you can often see hair and paper scraps floating in it. The club staff seem to do nothing but continuously recommend personal training courses to you. Absolutely awful! Don't trust those positive reviews; they were all obtained by staff in exchange for small benefits!

Fantastic experience: Overall a great gym, lots of equipment, squash courts are in good condition!

Fantastic experience: Janet here at lafitness is an absolute gem. Not only does she keep the gym spotless and organized but her warm presence makes the gym experience so much better. Her welcoming spirit is one of a kind. Thank you Janet for all you do!

Fantastic experience: Clean and full service! Plus v affordable Ex lifetime member (not worth the cost)

Fantastic experience: The front desk guy, Imraan, is an absolute legend. My family and I were visiting for a wedding and Imraan allowed us to get a membership super smoothly with great customer service. Give him a raise immediately!

Fantastic experience: I enjoyed their beautiful ambient and new treadmills they use. There were bright clean showers area with good managed services and beautiful curtains . I like spending time in that sport club

Fantastic experience: This location has something like daycare, you can leave your baby while you are working out. Does not have women arean and has a big pook super recommend 10 to 11 am is not crowded

Negative experience: Not enough bars for barbell. Asked their front desk for a.long time without improvement.

Fantastic experience: I can’t say enough good things about Evana at the front desk of the kids club! She’s always so kind, welcoming, and goes above and beyond to make sure the kids feel comfortable and excited to be there. My kids absolutely love her! Her warm energy and genuine care for each child make such a difference, and it’s clear she’s passionate about what she does. Thank you, Evana, for always creating a positive and fun experience for our family!

Fantastic experience: Janet keeps this gym spotless and super clean! She is also so friendly and sweet, and the best part about working out at this location!

Fantastic experience: Friendly staff, Oman was extremely helpful, clean spacious facility

Fantastic experience: Janet is a fantastic individual, very passionate about her work and has a positive attitude on life! The gym is always spotless! Thank you Janet!

Fantastic experience: This is one of the best gyms not only because its equipment and facility in general but because of the staff. The customer service and the continuous positive energy make this place home away from home. The staff is always willing to help and Yaneth is amazing, it’s people like her that make this place special.

Fantastic experience: We were touring looking for a-good gym in the area and saw some other gyms and they weren’t very welcoming, kim should get a raise for sure

Fantastic experience: Imran was extremely helpful, friendly and accommodating in getting me a guest pass!

Fantastic experience: Amazing customer service, when my guest pass wasn’t working management was very accommodating, helping me address the issue very quickly! Super friendly staff, I was greeted as soon as I walked in by the front desk!! Equipment is always working, consistently clean gym, and overall I had a great experience!

Negative experience: Suspended my membership the day before renewal, was told will be charged for an extra month as it takes a few days for them to process. It’s an unfair practice, and leaves a bad taste in the mouth of a customer.

Positive experience: I have had no problem working out here, although I found some complaints I have seen in the reviews to be true, such as not returning equipment or cleaning during gym hours while people are using the area, but I more so have a problem with the staff I missplaced my phone and airpods (dumb mistake) and someone was kind enough to bring it to the dront desk later on in a panic I go to the front desk to ask if they have in which the women there tells me that there were no phones brought there. So my friend and I decide to ring it and I realize it started ringing from the front desk and I accuse her of taking it which then she gives it but tells me that the pair of airpods were already given to someone else , as in the pair of phone and airpods that were given togethere had different owners. Just made me mad, although it happened around 2 months ago. im still extremely frustrated by the situation and somewhat believe she just wanted to keep the phone and airpods for herself. THE COMMUNITY IS AMAZING BTW, IVE MET A LOT OF REALLY NICE PEOPLE WHILE PLAYING BASKETBALL(also the occasional fight between 2 idiots but there are pros to the gym I personally quite like it despite the occasional annoying situation).

Negative experience: Machines broken for months. Place is very dirty and not kept well, staff are there to chill and have fun with one another, no real attention to post sale customer service.

Fantastic experience: I've been going to LA Fitness Club for a long time, I'm a family member, and I've been here for a long time. There was a girl sitting there who greeted me in a very nice way and I went in. When I finished my hard work and exercise, she said to me, "Good night." I also said to her, but suddenly I remembered. Did I forget something so I called this girl and she spoke to me in a very nice way and brought what I forgot in the changing room from there and brought it to me. It has been placed there, so there are girls who are there, they should be given more opportunities, she is doing well, I think. Her name was Kim if m not wrong

Fantastic experience: Great experience. Worked with a PT named Rafe. He is top notch and would recommend him all day long. Dedicated, provided challenging but interesting workout routines.

Negative experience: This location needs to do better. The people that work there are terrible people and they will Hustle you hard for your money

Negative experience: Bunch of broken Equipments for months and no sign of immediate fix at all. Fly machine has been broken for a month now. Lack of maintenance makes me wanna cancel my membership! There needs to be more people to keep up the cleanliness too.

Negative experience: Terrible gym maintenance and poor enforcement of gym etiquette. Free weights and dumbbells are everywhere and never in the right place. Teenagers taking up machines and playing with their phone while others are waiting for them to finish their never ending sets. No one cleans up after themselves. Maybe instead of having 10 sales reps in the front signing people for new memberships and coercing them into expensive private training, invest a little into the upkeep of this facility for your current members.

Negative experience: Worst service ever. they can easily process your membership and couch payment But when it comes to a refund they take probably 2 months and if you don’t even contact to them about your refund issue they don’t mind stealing your money Anything about cancellation and refund will take the slowest process And be aware when you cancel the membership you make sure they send you the cancellation notice otherwise they will steal your money for months It’s all about their service, they can ruin the whole experience Gym is Ok nothing special

Negative experience: I am cancelling my membership soon from Here; Things are more broken and worse than a month ago. No sign anywhere that says maintenance or repairs being done. Cleaning crew has shrunk significantly, one person is not enough to maintain the whole place but still cleaners do great job. It wasn’t like this couple of months ago, may be new management?

Negative experience: Waited 37 minutes for the bench press. New young kids keep gossips and wasted your time. it’s a Super busy gym you have to wait for machine and bench. Also this gym close to early as compared to another gyms in the area. I don’t recommend this gym.

Negative experience: Awfull management. Due to my experience. Some hidden fees will starts to appear which sales man will not clarify it for you. In addition to wanted to freeze one month and they were unable to. According to their pay policies. Which they prefer to charge me for one month of non use. Disappointed expectations I wish you start working on "Credibility"

Negative experience: Extremely bad service, staffs’ attitudes are disrespectful unhelpful and cold. By this I mean in the middle of dealing my problem, leaving me waiting without explanation then go on his phones chatting. Really obvious different attitudes towards me and other customers, highly suspected of racial discrimination. After cancellation of the membership somehow still costs more payment then returned. Made a lot of confusion and inconvenience. The manager’s attitude towards my email about the issue was unacceptably rude. The price and service at LA Fitness are totally mismatched, this is the first place I have come across in Canada that is so unprofessional and rude. If I can give a zero star I would.

Fantastic experience: I never have any complaints about the various LA Fitness locations and this one is no different. The facilities are well kept and clean. The staff is always very friendly and eager to help primarily Evana. Her dedication to her clients extends beyond my expectations. It’s always a joy to see her working there. 10/10 would recommend

Negative experience: “Beware of the Thieves in the Gym” I am ok with the gym and I am happy with the way my trainer David is helping me to take baby steps as I am not good in fitness however this review is about an incident happened with me last Monday May 13th as my Credit Card and a Debit Card got stolen from my wallet that was inside my gym bag stored in the locker duly locked in the change room in the Oakville branch. I came around 7:30 pm on Monday to the gym and kept my belongings in the locker in the change room locker no 61, around 8:15 pm I got a message from my Amex credit that it was used on Walmart for CAD 237, then a message from my bank that debit card was used at Walmart for a transaction of CAD 221, both of these cards were in my wallet that was in the bag, so I rushed towards the locker, it was locked but when I opened it and checked my bag my Wallet was clearly seen as searched and both of my cards were missing, I reported the incident at the reception, the lady there took it very casually and said we cant do anything since there are no cameras in the change room however I can do an incident report for which even I have not yet recieved a copy. Now my question is what kind of people are members of this gym since only members can come in it is not a public place, I am very much concerned about the safety of my belongings going forward, should continue my membership? that is a question now!! my bags also contained my car keys they could have stolen my car as well. I need strict action so that the belongings of the people using the gym can be secured.

Positive experience: Good gym, came in with a buddy of mine. They focus very heavily on cardio machines, like treadmills, and courts for sports like squash. Very clean, sauna is small but nice.

Positive experience: Great membership price and has squash courts at this location! I believe it is $60/month and league and T and D options as well! Contact for T and D and for league!

Negative experience: With so many free personal trainers and no one is re placing the dumbbell according to the weight. Service sucks

Negative experience: Unfortunately, my credit cards and debit card was stolen out of my wallet and used while I was in a class at LA fitness on Vega Boulevard on Wednesday, April 24th, 2024. My wallet was locked in a women’s locker so either the thief took the cards before it was locked or somehow knew the combination to steal the cards. The lock was not tampered with. Please be vigilant when bringing your cards into the gym and instead leave them at home or lock them (out of site) in your car. The fradulent charges totalled around $1,000.00. The banks will dispute the charges. Apparently this happens frequently, which tarnishes the reputation of the club. I probably will not continue with my membership.

Fantastic experience: I just wanted to take a moment to express gratitude for Janet, on the custodial team at L.A. Fitness! The maintenance team often goes unnoticed, but Janet always goes out of her way to greet me when I visit the gym, work extremely hard to keep our environment spotless and treat members like family. I look forward to training here in large part because of team members like her, who have so much care and consideration. Thank you, Janet, for all that you do for us!

Positive experience: Pro: large spacious gym, many machines, basketball court, pool, good parking. Cons: the free weight area is a mess: people leave dumbbells and weights on the floor, I have to search for plates. The squat racks are always busy. Overall: Good gym if you mostly use machines, and are attracted by the basketball court, pool, or squash courts. Otherwise there are better options close by.

Fantastic experience: Training with Dave has changed my life. He is the best coach and I would highly recommend training with him if you are trying to level up your fitness. I was a newbie when I started out, not knowing much about strength training, and now I am the strongest I've ever been. Dave has helped tailor a training program based on my needs and educated me on the fundamentals of weight training and nutrition along the way. It can be hard to imagine making strength training a part of your daily routine, but having a coach that guides you based on years of expertise and passion makes a world of a difference. I genuinely look forward to exercising now and it's been the best investment into my health. Thank you Dave!

Fantastic experience: I really wanted to post a review on this gym. It is a great gym and David is the best Master trainer. He truly changed my life. His ethos of nutrition higher protein diet, and adjusting the training plan toward me is amazing. He is honest he cares for his clients. I did a year plan and it was worth it. I was able to pack on a lot of muscle and eat 3 meals and a snack and still dropped plans. I was able to lose the weight slowly and keep it off. I highly recommend this gym and amenities, pool and ball court. If you have questions ask for Muhammed head of training and sign up with Master Trainer David . He is the best trainer at Vega !

Negative experience: Walked in, asked to have my membership canceled, and was told it was done. Checked back to my credit card and they have charged me for the past 3 months that I haven't been. Someone said the manager would call me back and nothing. I've called back couple times and they are always "in a meeting". Worst service ever. Lack of training to their staff.

Negative experience: As I entered and approached the desk (they saw me), the two guys turned and left, leaving me standing there. The woman on the other side of the divider greeted me, and I explained I just needed a price for a monthly membership. She indicated it was one of the guys who had left. When he returned, I reiterated my need for a price. Instead of providing it, he insisted on showing me the facilities. I declined and requested the price again. Frustrated I glanced at the woman, only to have the guy sternly inform me he needed to retrieve the price sheet. Eventually, he asked me to follow him to his desk (ah no why? just get it and bring it back). Feeling annoyed, I complied, reiterating my request for just a need for the pricing nothing else. Despite his now having it in hand, he urged me to sit down, insisting it would only take a moment, I declined and asked for the paper and pricing, he said no it will only take a minute sit down (what planet are you from can you not tell it’s not that kind of interaction). Sensing a hard sell coming, I turned and left. The manager ran outside to stop me and apologized and offered to provide the price, but I declined, put off by the unprofessionalism of the situation. While outside I noticed 6 staff members staring at me, some laughing, further cementing my decision not to engage with the gym. The thrid time the manager asked to tell me the price I broke down and said ok what is it, he said it’s not that simple as they had easter specials, ok I said tell me all the prices for a simple one month membership, he again hesitated and said it’s not that simple (ok is this a joke or are you the worst manager in the history of managers? now I see where your guys get it from you’re training them! I blame you! lol). Despite the manager's lame attempts to stall or expin not sure which, I found his explanations frustratingly pointless and he should have too, and ultimately I walked away after he pulled out his phone to check it as I was talking. Even when he chased after me, his approach lacked professionalism, failing to identify himself (only saying excuse me can I help you, I said who are you) some guy wearing a winter coat and baseball hat inside the gym with no indication he was someone who represents a professional management to customers. He has a lot to learn and apparently pointing out their faults and having him agree he still didn’t get it. The 6 guy staff members gave off a sketchy gang vibe that dont listen and do thing their way. Guess what? My wife and I will give out monthly fee to your competition. Job well done boyzzz. That place needs an adult running it.

Negative experience: Buyer beware - I was a member and had cancelled. Turns out the cancellation wasn’t done properly (and I didn’t think I needed a receipt) so I was charged for the remaining months on holding (having never gone back because I thought I had cancelled). The staff were lovely, but be prepared to be charged extra or pay more if you ever want to switch. I switched because you can never get a set of weights and there just wasn’t enough equipment. I saved some money and switched to a local gym.

Negative experience: Scam! Scam ! Scam! The LA Fitness, specifically this Vega Mississauga location is a big scam. They act all sweet and helpful until you get the gym membership. As soon as you sign those papers these guys won’t care about anything. You ask for help regarding anything they would just push you aside. I have not seen any gym being so rude to the members. In addition they would ask you to get personal trainer and if you don’t then they would even get worst. These are not professionals they are just big muscular emotionless scam artists. They charged me money when even when the account was frozen and when I called these guys to complain the guy on the phone acted like I am trying to steal his money. How did they hire someone like that? Worst gym location ever. They are lucky to be at such a good location or else nobody would have been here. I will not recommend this to anyone You are better off to another gym.Spend 20-30$ more at least they won’t steal from you.

Positive experience: Pros: - Good array of machines, free weights, cardio, and areas to do calisthenics / mat work. - Pretty cool they have a pool, squash, basketball courts. Cons: - Not enough squat racks and deadlift platforms. Even when there were free spots, there weren’t enough bars to make use of the space. - There weren’t any mats to protect the floor if you wanted to deadlift somewhere else. - I went for the free trial and person at the front desk took me aside and really tried to sell me on the “one-day deal” that was later advertised several days later as another “one-day deal”, took me 20 min before I could go get changed and actually use the facility. They didn’t try to sell to my parents

Negative experience: They will lure you with lot of offerings and it’s just a scam. there are many hidden conditions which they don’t tell you before you make your payment. i have opted for personal training and i’m in a situation to not to pay the amount due to some financial struggle. but these guys are asking me to pay a penalty of 900$ as cancellation fee which seems too cruel and heartless to me. i have been sending multiple mails and contacting so many people for the cancellation but no use . don’t opt of any personal training with them unless you are sure about all their hidden traps. it looks like many people undergone the same situation as mine and no one from their side has responded to that.

Negative experience: Decent gym for the monthly fees. Just watch out for the other fees that they charge 2 weeks after and don’t tell you about up front. I got charged $78 for their annual fee after I signed up my son. They will not negotiate even if you bring in members. Pool is always crowded for lane swimming and hot tub jets are not working properly. 2 weeks ago a man was feeling faint from the sauna that was recently broken down. I told the front staff about situation but no one came to help out , so guys in the change room and myself had to call 911 and use first aid techniques until emergency services showed up!

Fantastic experience: Good facilities and the staff is really nice as well. I had personal training done in 2023 and I wanted to say it was a good experience for me. There were some ups and downs with the personal training staffs but the manager Zaidi was always very helpful and tried to solve the problem. Thank you Zaidi for your amazing service and dedication to your job!

Positive experience: I want to give thumbs up for new manager Jagar. He is a responsable person & managing the area very well. I am wishing his best.

Fantastic experience: Tried a few gyms. The other people and staff are so nice all the time. I left my purse in gym and come and get it the next day. Other people left it at front desk. Safe and nice place to get workout done.

Fantastic experience: I have seen some good personal training at this location over the years, however the two young men who train the two older ladies together on weekends truly stand out and deserve recognition. I have observed them and the phenomenal job they are doing with these ladies multiple times and it is outstanding to say the least. I hope management is acknowledging of the great work their trainers, with these two gentlemen in particular are doing.

Positive experience: Pretty decent place to workout. Though I think the gym needs 4 more bars because it is always out of bar for people to do bench press and squats. If there are two more back pull machines with weight will be nice. 4 stars for the bars otherwise 5 stars

Negative experience: Personal trainer DJ has no morals and humanity. A personal trainer named DJ has no moral and takes equipment from training area to personnel training area and snap something from my hand and took it to personal training area. I complained to management guy named Imran and he didn’t cared and they were saying they personal training customers pays more, come on. Please don’t take any personal trading with him . Shame on him

Negative experience: The swimming pool water is freezing. Their way of "heating" the pool is simply by turning the general heating up and then claiming the temperature is 22 degrees. There is no way that water is even 15 degrees.

Negative experience: Beware of signing any contract regarding personal training. They will talk you into a training program and help themselves to your bank account. I was tricked into signing a contract for 4 sessions of training and it is going to cost close to one thousand dollars. I tried to opt out after the 4 sessions but they are telling me I can't cancel. These people never tell you the real cost and you can't get out of the contract. BEWARE OF PERSONAL TRAINING CONTRACTS.

Negative experience: This gym is infested by thieves that break into your locker, take your credit card, and go on a standing spree while you work out. The menagement and staff are helpless. If you decide to join, get a very good padlocklock and don't bring your wallet or keys with you, I heard one member got his car stolen the same way..

Negative experience: Staff & trainers are great. Extremely busy location. Came in today and pool closed. Sauna was closed for repairs. Hot tub closed several days now. This spa is often closed. Place is under constant repairs for one thing or another. Pool area dark and miserable. Pot lights missing. And nobody cares. Forced to go out of my way to Appleby location which is one hour return. Do not recommend this location. Go somewhere else. They are only interested in increasing number of members.

Negative experience: Now its crazy. Absolutely no management.Before was much more better than now. If som workout equipment is broken you have to wait for 2 months when they fixed. Most of staffs siting on the phones and playing games. Basketball court like ice arena. Sleepery and dusty.

Fantastic experience: Good ball runs, jaggar has been amazing front desk. Great customer service and staff. Nice facility.

Fantastic experience: I want to take the time to review my personal training experience here at LA Fitness Vega, I’ve had many trainers throughout my year of Personal Training and everyone’s been great but there’s been two who’s been outstanding and it’s been Tomas M and Alisha W. Tomas is extremely knowledgeable on how health and fitness works, he doesn’t just blindly trains you but caters to your specific needs and really tries to educate you on why you’re doing a specific exercise and how to do it correctly. Also man does he push you to be better than you were yesterday; but don’t worry he will also help you keep that motivation up simultaneously. You will definitely see results and GAINS with Tomas. Alisha is tremendously kind, outgoing, and easy to talk to, when you train with Alisha, you’re gonna feel like you have such a kind supportive best friend pushing you through those toughest reps. She is insanely knowledgeable about maintaining the right diet/calories and which exercise targets which muscles to maximize on your gains. Alisha’s kind, upbeat attitude, and EXCELLENT knowledge will help you truly achieve those fitness goals at last. I couldn’t recommend both Tomas and Alisha enough, a major Thank you

Fantastic experience: I just wanted to take the time out of my day to leave this review because there is one employee by the name of Pranav who is a complete joy to be around. He makes every single member in the gym feel comfortable helped my family friends purchase a membership and spoke with my friends nail salon regarding a corporate rate with la fitness. He greets every member and treats everyone in the gym like family. Really hope the company takes care of him and his future here. Such a strong kind presence in the gym for us members!

Negative experience: Insanely disappointed The sales staff that signed me up was rude, arrogant, spelt my name wrong on my account, left to talk to a friend before I finished signing up, made sexist remarks towards my partner and unsold her, can’t shake a hand, make eye contact, form legible sentences, introduce themself, stay off a cell phone, wears enough cologne to choke a horse, then harasses you later. I signed up because I wanted to use the equipment there and overlooked this… until The same sales staff (not sure of name because he never introduced himself but the management referred to him a T Bone) approached me after I made a joke telling a guy signing up to make sure he gives him a great deal like he gave me (which isn’t true I got a normal price) and threatened to cancel my membership. I proceeded to tell him I was unsatisfied with my sign up experience for some of the reasons mentioned above. He called me a liar, continued to harass me and make a show in front of his other staff after I asked him to stop because I was trying to leave. I had a sit down with management and asked them to make it right, and nothing. As a 15 year veteran of the gym this has been my worst experience to date, they have done nothing but offer me passes to bring friends which wouldn’t attend after how I was treated. Summary: They treated me horribly - Did nothing about it

Positive experience: This gym would be really great if they could organize their dumbbells. I workout in the morning and it's like they just shut the lights off at the end of the day and not organize anything. Every other LA I've been to in Mississauga or Halton is well organized. Besides that, I enjoy the facility.

Fantastic experience: Vega is the best location. It is the cleanest! Also, I am very impressed with the trainer Abdullah. He took the time to show me how to use the machines that will help me recover from multiple fractures, that my physio was not helping me with. I'm so happy to have received his training and can now put it into action! The trainers are very friendly and very helpful, but Abdullah went above and beyond to help me! Thank you Abdullah.

Fantastic experience: Was having some difficulty navigating and choosing a gym to workout, Abdullah displayed excellent customer service, going above to not only let me know about LA and its facilities, but contacting other gyms as well to learn about pricing and options that would fit me best.

Fantastic experience: I recently joined LA Fitness and have been blown away by the positive experience I've had so far. From the moment I walked through the doors, the friendly and welcoming staff made me feel right at home. Abdullah was an amazing host as he showed me the range of amenities that LA Fitness has, which includes a swimming pool, sauna, and basketball court. What truly sets LA Fitness apart is the sense of community. The members here are friendly and supportive, creating a positive and encouraging atmosphere. The staff (especially Abdullah) is always available to assist and answer any questions, making the overall experience personalized and enjoyable.

Negative experience: Members should be aware that staff at this club now randomly change member reservations. As a longtime member, I made a squash court reservation and, less than 24 hours before the booked time and for the first time ever, staff reduced the court time without informing me before the change. When I called, I was told Vega Blvd now has a unique court reservation policy despite what is on both the app and website. And, by the way, reservation changes are random at club staff discretion.. Sometimes they change reservations, sometimes they don’t. I really miss the previous club manager. He was reliable, helpful and consistent. Those days are gone.

Negative experience: Not a fan of the gym times dedicated to basketball vs volleyball recently during most weekdays.

Fantastic experience: Came in for a trial and had a great experience. Facilities are top notch. Thanks to Pranav for being super helpful. Would highly recommend this gym.

Fantastic experience: I just want to write this review to say I really want to say Pranav is a very great employee and goes out of his way to help out members, greets everyone and even introduced my mom to the pt staff and helped her heal from her injuries. He is the reason I come to this gym! Great job hiring people of this quality!

Fantastic experience: Love the gym!! the staff super nice!! if anyone of you have any question I highly recommend to go to the staff-worker (Abdullah.S) he will give you the best membership for your liking!!

Positive experience: Lots of equipment and weights for all gym goers, staff is very nice especially abdullah. Nice amenities like saunas, pools and showers. Only problem being that the water fountains are frequently under repair

Fantastic experience: Excellent facility- lots of equipment, super clean, nice change room (men’s). Met the manager, Mohammed, very kind and clear with options. Highly recommend.

Positive experience: It's pretty big and spacious. Of course it still gets packed at the beginning of the work week after work hours so I would try and avoid going then if possible. The machines work fine and they offer some nice classes. My complaint is mostly at the service they provide when you first sign up. They were pushing really hard to get me to sign a contract for $200+/month training sessions with personal trainers. When I told them I couldn't afford it because I was about to lose my job and I had a strict budget, they tried to convince me that I had enough money by asking my salary and monthly expenses and telling me I just had to cut out ordering takeout/eating out (completely ignoring what I said before about the no job soon thing). I have a lot more to say about my horrible experience back then, but I'll refrain. In any case, so long as you steer away from the personal trainer sign ups, it's a good gym overall. The employees at the front desk are friendly and staff keep the place clean all day long.

Fantastic experience: Great gym with amazing customer service. This gym is fully stocked with everything I need for lifting, including great power racks & bumper plates. Imran & Temo have always been a great representatives & I'd recommend you work with them!

Fantastic experience: I’ve been training with D.J. for almost 5 months now, and believe me, he is one of the most experienced & committed trainers. D.J. is focused on helping me achieve my goals and makes every session challenging & fun. My fitness has increased noticeably and I’ve seen improvements in my ability to lift progressively heavier weights & generally push myself harder throughout each session. I find I actually look forward to my workouts. Importantly, he ensures that my form is always correct to avoid any injuries. Thanks to him I don’t have lower back pain which was consistent before I started training with him. I thoroughly enjoy working out now more than ever and would definitely recommend D.J., a dedicated and knowledgeable trainer, to anyone looking to improve their fitness.

Fantastic experience: Clean, friendly staff, machines in good shape. I like the private exercise room for women. Large locker rooms. More expensive than Planet Fitness, but well worth the monthly fee. The staff is very helpful and knowledgeable.

Fantastic experience: Imran and Emil were extremely friendly and welcoming. They were super helpful. Ask for Imran! He helped us set up our guest pass, and got us working out right away!

Positive experience: Great gym and trainers. Would have given five stars but the personal training area seems to be a free for all in the morning. I never know who pays to use the personal training area vs people who just take advantage that there is no one to police the area. I was told that the Personal Training Guide books was my passport into the personal training area. However, I rarely see anyone in the morning ever have a book with them. Just saying I pay quite a bit more than regular gym goers to use that space.

Negative experience: If you’re looking for a new gym to go to and we’re wanting to try the 3 day free trail pass, this gym has taken that away and you only find out by going in. I asked them if they were not offering the free trial like every other LA Fitness and the receptionist went to get a guy at the computer who was all like oh I’ll show you around and everything and I plain out said do you offer the trial or no and he said no they don’t at this location anymore, you can pay for a day trial. And so we said no thank you not interested in paying money for something I can’t try out. Especially when it’s advertised that LA fitness has a 3 day free trial. Scummy. I’ll go to GoodLife even though it’s further. At least they’re nice and not scammers.

Negative experience: I came in for a regular membership, I was lied to and pushed to pay extra for a whole year training. Zaidi and Emil these two weren't honest from the beginning, very manipulative and vague when I first signed up with LA Fitness. This guy Zaidi asked me if I needed any training of which I declined but his response was very rude and then proceeded to lie and told me that training is provided with membership for free of which I agreed. After that he sent this guy Emil to talk to me and he explained how training goes and how it could be beneficial for general health but that I needed to pay for it (plus he also mentioned that I can cancel after if I wanted to). I was like fine I'll pay for this month even though I was told it was FREE at the beginning. And now after the month was over I went to cancel the training service, suddenly I was told that I am not allowed to do so and that I must pay for a 12-month subscription of which I didn't know about, all what they did is explain to me how to improve myself in a year span, they DID NOT explain that it's going to be a yearly subscription, and on top of it all they had the audacity to tell me that if I don't pay, my credit score will be affected. Just so you to know that I'm really furious right now of the way I have been treated and although I'm a fan of this establishment, sadly I just might have to take legal action because of this mockery.

Negative experience: Nothing is good except for the price. 1. Dirty: all courts, gym area looks and feels dirty 2. Unhygienic: the change and washroom and sauna are filthy 3. Bad staff (except for reception) and management: nothing changes even after multiple requests and complaints 4. Services: no hand sanitizers, no paper towels