Mayfair Clubs - Lakeshore

Information about Mayfair Clubs - Lakeshore
Opening hours
- Monday: 6:00 AM – 12:00 AM
- Tuesday: 6:00 AM – 12:00 AM
- Wednesday: 6:00 AM – 12:00 AM
- Thursday: 6:00 AM – 12:00 AM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 7:00 AM – 9:00 PM
- Sunday: 7:00 AM – 9:00 PM
Our comment from FitFit Canada about Mayfair Clubs - Lakeshore:
Welcome to Mayfair Clubs - Lakeshore, a premier sports facility located in Toronto, Canada. This club is primarily known for its exceptional racket facilities, focusing on tennis and squash, along with exciting options like pickleball. Users love the friendly atmosphere, excellent customer service, and the wide array of sports programs available for families, making it a great destination for both adults and children.
Highlights of Mayfair Clubs - Lakeshore:
- Fantastic tennis and squash courts, including a total of 13 squash courts and various tennis facilities.
- A family-friendly environment with numerous kids' programs and camps that have received excellent feedback from parents.
- Great dining options with a restaurant renowned for its quality food and friendly staff.
- Clean, well-maintained facilities, equipped with everything you need to enjoy a full day of fitness and leisure.
- Personalized attention from staff, including expert trainers and program coordinators.
However, some users have expressed concerns regarding the club’s handling of cancellation policies and the condition of certain amenities. While the majority appreciates the offerings, there are mentions of miscommunication and the need for further renovations in specific areas. Overall, Mayfair Clubs - Lakeshore remains a beloved choice for sports enthusiasts in the city.
Mayfair Clubs - Lakeshore: Opinions
Fantastic experience: Great club Great food
Fantastic experience: Primarily a racket club with a focus on tennis and squash. They've added pickle ball also. The selection of weight equipment is standard, so if you main focus is lifting weights this likely isn't the place for you. If you like a wide selection of options it's a good pick. Jen the membership manager is great to deal with.
Thanks for the great review Telly! We will pass it along to Jen!
Positive experience: I visited as a guest, but it's a terrific facility all around
Fantastic experience: Top notch pickleball courts. Restaurant offered excellent service.
Thank you for the nice review James!
Negative experience: I got the impression that this facility is more interested in taking your money rather than providing a family-friendly compassionate service. I paid $136 for a PA day camp for my son. The night before, he developed fever and vomiting, and could not attend the camp. Mayfair refused to apply the credit to another PA day and asked for a sick note. In Ontario, employers are not permitted to request that a sick employee provides a doctor's note to justify their work absence, but Mayfair expects parents to get a sick note for their 6 year old for missing camp? Why would working parents book camp weeks in advance and then "cheat" by lying about their child's illness? Doesn't make any sense. Beware of the cancellation policy.
Hi Olena, Thank you for your feedback. We’re genuinely sorry to hear about your experience and understand your frustration. Our cancellation policy is clearly posted on our website and included in the invoice to ensure that all parents are informed. We require a doctor's note to maintain fairness for all families participating in our programs. Please note that our cancellation policy is consistent with many other privately run children's camps in Toronto. If you’d like to discuss this further, please feel free to reach out to our Lakeshore General Manager directly at [email protected].
Negative experience: I feel it’s important to share my experience as a warning to other parents considering this camp. Last summer, my child was sent to the hospital in an ambulance due to a reckless decision by a swim instructor. This individual thought it was appropriate to throw kids on top of each other in the pool. As a result, my daughter was forced underwater, swallowed water, struggled for air, and sustained injuries to her neck and back. Thankfully, the instructor was let go that summer, and I was assured he wouldn’t return. To my shock, when we returned this summer, that same instructor was back. After speaking with management, I was told that he had taken some courses and they felt this was enough to bring him back. In my opinion, no course can teach basic common sense. Management seems to prioritize convenience over safety by allowing someone who previously endangered children to return. Please think twice before sending your child to this camp. Their hiring standards and lack of priority for child safety are concerning, and I wouldn’t want any other parent to experience what we did.
Thank you for sharing your experience with us. We take all feedback seriously, especially concerning safety. We're deeply sorry to hear about your daughter’s experience at our Summer Camp. The safety of our campers is our highest priority, and we understand your concerns about the instructor’s return. We have implemented additional training protocols to ensure all staff prioritize safety in every activity. However, we recognize that trust is paramount, and we are committed to improving our hiring and training processes. We genuinely appreciate your feedback and encourage you to reach out to us directly at [email protected] so we can address your concerns further. Your insights help us create a safer environment for all children. Thank you again for bringing this to our attention.
Fantastic experience: Really nice gym and fitness center. It has squash and tennis courts!
Thanks for your kind review David!
Fantastic experience: Great club
Negative experience: this is the most chaotic squash competition I have ever been. no warmups, no fun, no lunch for kids.
Positive experience: Nice place.
Positive experience: All good. Not too luxurious, but good.
Negative experience: They literally boarded up the majority of the gym last March. They still aren't fully open yet and of course have been charging the full monthly due, which is $148/mo for a construction site. I have given up on this place and I warn new customers - they either just don't respect their customers or are completely incompetent. Either way, there are better alternatives.
Hi Richard, If you are referring to our Mayfair Lakeshore location, we did start construction on the back half of our Fitness Facility in late June 2023. We did provide alternative spaces for the two Group Exercise studios that were closed off during this time. The construction lasted around 7 months as we re-opened those spaces in December 2023. We will be completing the Multigym/Pickleball Court space this February and the new Golf and Boxing/TRX area will be available this March. We understand your frustration, Richard, but rest assured, these renovations are pivotal steps towards elevating the member experience and meeting the growing demand for services. Thank you for your feedback and if you wish to speak with our General Manager, she can be reached at [email protected].
Fantastic experience: Family friendly, lots of great sports programs for kids. Currently renovating to offer more sports. The swimming programs, PA days and summer camps are very good. Staff is friendly and the restaurant's menu was changed recently, lots of healthy options. If you can afford it, it's a family dream.
Thank you for your review!
Positive experience: Very comfortable,clean and just fine for a good tennis experience
Fantastic experience: I got a massage session here, it was superb, Droughan is amazing, definitely one of the best RMTs in the city, and the receptionist was super helpful as well. I will be going there again for sure.
Fantastic experience: Our family loves Mayfair Lakeshore. The kids programs are fantastic and all of the staff - from the bistro, the tennis and swim coaches, the front desk, and child care staff - are exceptional. We are so grateful to be part of this family-friendly club.
Fantastic experience: Love the Mayfair!!
Negative experience: Held my child’s birthday pool party at this facility. Room + pool was $400 and Food for 20 children were $450. The food was restaurant quality. There was no one to escalate concerns to except for the Restaurant Manager, who I found condescending and impertinent. Also, since he did not have anything to do with the birthday party, there really was no one around to assist. We were not informed of the exact pool time availability as such, we only were left with 45 minutes of our hour allotted time. We’re dumped into the dismal child care space. There were no chairs or tables set up in the room and was filled with toys for infants and toddlers. Appreciated the safe-conscious lifeguards. Appreciated Winnie who took our food orders. Appreciated the young ones that assisted us. We met with the membership manager a couple of weeks before and the birthday party was supposed to be my basis to enroll. Based on my experience, we decided not to. All in all, the kids had fun and that’s all that matters
Positive experience: Nice place. But it closes too early. It was not like this before. Closing at 9 on Friday?
Fantastic experience: I was a long time member at Mayfair Parkway, then at Lakeshore when it first opened. Subsequently I left the club because I stopped playing tennis. Recently I reconnected with Lakeshore for a pickleball (PB) clinic. Having taken up PB only 2 years ago, I have taken many lessons at different locations. The PB clinic taught by Sandra Barrett is the best learning experience for me. Sandra not only taught us techniques but also strategies and shot selection. Her drills are FUN and a very effective way to help us apply what we are being taught. Granted everyone learns differently and every pro has his/her approach. Speaking for myself, this was a tremendously enjoyable and stimulating experience.
Thank you Anne C. for your kind review. We are glad to hear you are enjoying the Pickleball Lessons with Sandra!
Fantastic experience: Great gym
Positive experience: Nice club
Fantastic experience: Great family fitness club, complete with restaurant and bar. Bistro staff are the best. Kids love their tennis and swimming lessons. Parents love the fitness centre!
Thank you for your kind review Colleen. We are so happy to hear you and your family are enjoying the Club!
Fantastic experience: Great squash and dining
Thank you for the kind review Shenikins! Glad you are enjoying our squash facilities!
Negative experience: Signed up for the wet, splash and laugh swimming camp. 6 years old had a fun time so that was the good part. The negative part is that because she is learning how to swim she was put in a lifejacket basically the whole time. She came home saying that she needs to wear a lifejacket because otherwise she will sink, even though she has done over a year of swim lessons, including free swim, without a lifejacket. The swim lesson is only for about 30 minutes if that. It's true that she is a beginner, but we were hoping that this camp would offer an hour of instruction as advertised. It is definitely not meant for swimming development. Also, they are not allowed to shower afterwards unless this is specifically requested, which we only found about about when she came home saying that she couldn't shower. It is very low-transparency. Sign up your kid if it's just for the fun of it, but not if you are doing it also for the swimming lessons.
Hi Gavrel, Thank you for your feedback. Swimmers are in the pool from 10:30am-12:00pm. During this time, they engage in games and swim lessons with and without life jackets (as some of the course criteria requires a personal floatation device). The swim lesson is 60 minutes. Camp Instructors will work on strokes, glides, and other in water skills throughout the swim lesson portion. Since there is no shallow end and because your child did not pass the swim test, instructors kept her in a life jacket and took her out of it when working on individual skills with her. For the afternoon recreational swim, non-swimmers are in a life jacket the entire time due to the pool being all one depth (4ft). In regards to the shower, participants are absolutely allowed to shower in our facilities and we are sorry that your daughter was informed otherwise. We hope that you will consider our camps again in the future. As always, if you have additional feedback, please contact the Lakeshore Club Manager, Darlene at [email protected].
Fantastic experience: Great place for athletes
Fantastic experience: Extremely well equipped and maintained facilities. Personal attention abound. One of my favorite places in the city.
Fantastic experience: We have loved the multi-sports camp for our 4 year old, and just wanted to thank the wonderful admin team and the camp Counsellor’s for their great work. As a forever educator at heart, I love seeing excellent programs for kids. I taught our son to swim at the age of three and he loves it, so having the opportunity to swim and learn a new sport like Tennis, all in one day is excellent fun and great for his development. He also comes home, ready to pass out- you need to be paid extra for this ;-). Big shout out to Magnus Peterson, for making Christian Bailey-Bardi feel so welcomed! I see your nature rapport with kids, and glad you are with the team. See you next year, for sure!
Thank you Bita for your kind review. We have passed along your feedback!
Fantastic experience: Beer n Real Foot ⚽️ Ball
Fantastic experience: Ok so far
Fantastic experience: very happy with your service.
Fantastic experience: Been playing Tennis here for years (TSSC/Jam). Great facilities and good coaches!
Fantastic experience: Just know that if you plan on leaving your children there while you work out, the woman who runs Child Space is one of the best I have ever had the pleasure of meeting. Her name is Kim, and she is well loved and respected by the parents and children there.
Fantastic experience: Physio can't be beat
Negative experience: Alrite
Positive experience: It was ok.
Fantastic experience: Best gym.
Thank you Sophia!
Fantastic experience: Cool place
Thank you so much for your nice review!
Fantastic experience: My wife goes here and enjoys it very much. I think I will join as well in April.
Positive experience: New member, joined this week. The facilities look great, and I’m excited to make more use of it. Three stars because so far I’ve found the management unaccommodating and misleading.
Hi Cornelia, Thank you for your feedback. We are sorry you feel that way. Please feel to email us at [email protected] to discuss your concerns in more detail."
Fantastic experience: A little tough getting court time but top pros, great staff and atmosphere.
Thank you for your review Steve and we are glad you are enjoying the Club! We will pass along your feedback to our Tennis department.
Negative experience: Questionable billing practices. The government made announcement on Jan 3, 2022 that gyms would be closing for at least 3 weeks due to Covid. Mayfair decided that they should continue to bill members during the shutdown even though they cannot provide the services for which members are paying. They wrote "Mayfair Clubs is asking for your understanding as we continue to process membership billing during this 3-week period. This will allow Mayfair Clubs to retain and support our employees during this time." It's very nice that they want to retain and support their employees but this was an arbitrary decision that I had no input on. Had I been asked, I would have considered it - but I wasn't asked. They are making a decision for their membership which they are not entitled to do. This is grossly unfair. I sent an email to Mayfair removing their authorization to charge my credit card on January 3, 2022. On January 4, 2022 a charge from Mayfair appeared on my credit card statement. They scampered to put through this billing prior to the usual billing date. This is unacceptable behaviour. Darlene Holland did not return my husband's call which means I can only reach her through email and she has refused to credit us with January's fees because they need 30 days notice of cancelation which makes no sense in this scenario. It would be akin to a restaurant charging me for dinner despite the fact that they had to cancel my dinner reservation, or my physiotherapist charging me for an appointment they had to cancel ...due to Covid. I could go on.
Thank you for your feedback, Christine. We understand your frustration with our decision to continue with membership billing during our temporary closure. To be fair, this is the first time we have continued to charge members during a mandated COVID-19 closure unlike many of our other club-based competitors. We made this difficult decision to continue membership billing in order to retain our employees over this short period. It has been a challenging 22 months for our business and especially our staff who experienced multiple layoffs. If this closure lasts for an extended period, we will revisit this policy. We always process our membership billing on the same date every month. We did not push the billing earlier than our usual schedule. Thank you for your time with Mayfair Clubs, we greatly appreciate your patronage. If you have any further questions, please contact your Club Manager directly at [email protected].
Fantastic experience: Very clean. Great squash courts
Fantastic experience: Accidental discovery, because I got invited to a Christmas dinner. It is a beautiful club with luxurious facilities for exercise and fitness! There was a room that fit 15 people easily, spaced out and the service provided by Siva was amazing. Food is incredibly affordable. I had the blackened salmon with rice and vegetables. I would too gladly go back again!
Negative experience: All they care about is money.
Fantastic experience: As one of the forefathers of the original sport of ‘rackets’ in Toronto, Mayfair squash clubs have created the consummate squash environment where you can always get game with challenging players, professionals and programs. Every new Mayfair Member receives a complimentary squash assessment. That helps you take advantage of all that Mayfair Squash has to offer – including matching to the right Program, the right Professional for squash lessons and the right seeding on our Challenge Ladders. Our top of the line facilities for squash include: Lakeshore: 13 glass-back singles squash courts and 1 doubles squash court West: 1 singles squash court Parkway: 7 singles squash courts and 2 doubles squash courts East: 4 singles squash courts
Fantastic experience: Ok so far
Positive experience: Tennis lessons for kids.kids only I nside no parents was a good club pre covid
Positive experience: It'll be nice if they can do some major renovation inside and out. Generous parking, staff are nice. Pricing can't justify the current facility tho.
Fantastic experience: Great environment, everything is super clean and they have implemented safety protocols including a temperature check at the door.
Fantastic experience: it's a style of living. neat place with every kind of person maintaining there lifestyle. NO ARNOLD'S THERE. from what I saw, maybe 1.
Thank you for the 5 star review, Joseph!
Fantastic experience: The bistro makes the best breakfast burritos!
Glad you liked your Breakfast Burritos Ciara!
Fantastic experience: One shop stop. Has everything you need. I highly recommend my personal trainer Jeff MacCheyne who is an experienced master trainer. I get my Physio done there as well through Daniel...one of the best in the City. The Salon is terrific you'll feel right at home. I used to drive downtown to get my haircut and 4 hours later plus parking would get home a $100 lighter. See Francis there at the Salon...she's terrific. Tennis, Squash a pool, lots of parking, restaurant ,What more could you ask for!!!
Thank you for the 5 star review, Mike!
Fantastic experience: Very clean club with great amenities. ran into a buddy who is also a member. greatoverall experience
Thank you for the 5 star review, Lazlo!
Fantastic experience: A big thank you to the Mayfair Lakeshore for their strike camp. The kids had the best time and are asking to go back. The staff was incredible and professional making parents life in this situation quite accommodating. Thank you for helping all families through this political time...... We will be back
Thank you for the 5 star review Julie!
Fantastic experience: Great club for squash love like myself
Fantastic experience: Had a great treatment, courtesy of the best RMT, Sue!
Fantastic experience: Friendly staff. Excelllent facilities. Down to earth members. What more can one want?
Fantastic experience: The best tennis club in Toronto
Thank you for the 5 star review!
Fantastic experience: Mayfair Clubs is meticulously and expertly cared for under the guidance of club manager Magda Diaz. In the spirit of cooperation, friendly club members enjoy a variety of competitive tennis activities. Everyone is treated with genuine welcoming respect regardless of their level of ability.
Thank you for the 5 star review, Dante!
Fantastic experience: Great facility with a multi purpose use, the staff are extremely friendly. Would highly recommend to the city tennis play and gym goer!
Positive experience: Clean areas. Hot tub was not very hot.
Thank you for the review, Stuart!
Positive experience: Nice saltwater pool and of course exceptional tennis courts. Tasty food in the restaurant, especially the pad thai. Locker rooms could be cleaner.
Thank you for the review, Richard!
Fantastic experience: My favourite Tennis club
Fantastic experience: Great tennis classes for kids!
Fantastic experience: Great facility and top notch professionals in a welcoming wellness environment. Love It!
Fantastic experience: Ok place
Fantastic experience: Great atmosphere for working out. The Bistro offers good food at reasonable prices. Service is excellent.
Thanks for the 5-star review Paul!
Fantastic experience: Best squash club in Canada!
Fantastic experience: Really good racket club!
Thanks for the 5-star review Mathieu!
Fantastic experience: Lots of space, reasonable rates and friendly people. The locker rooms are a lot dated but clean.
Thanks for the review Eme!
Fantastic experience: This is an extremely nice club. I came here for a university squash tournament and loved the facilities. There's something like 13 squash courts and a doubles court. The changing rooms have a hot tub, sauna and steam room which were a godsend. The restaurant is a little bit pricy, but the food is very good. Had a great experience here!
Thanks for the review Kevin!
Positive experience: I love this club but the swimming pool could be bigger. Very pricey but worth it if you want to join a Gym with a great community surrounding it
Fantastic experience: Excellent downtown fitness club. Minutes from the Toronto core. 8 tennis courts and a multitude of squash courts compliment the pool and world class fitness centre. Spe iallizex staff on site to help with every aspe t of your fitness schedule. Social programs like bridge, euchre, painting, to round out your experience.
Thanks for the 5-star review!
Fantastic experience: Nice.
Fantastic experience: The trainers create a fun, relaxed, and welcoming environment that's main focus is learning. There are enough training facilities for everyone and this keeps me coming regularly!
Fantastic experience: Lots of squash courts and great work out facilities.
Fantastic experience: Famous squash venue with a lot of history of hosting many Canadian and Ontario Championships. The change rooms are nice and restaurant is pretty good. Nothing like having some beers after a tough match. The seating area is great for watching high level squash and there are many programs for juniors. Traffic to this location can be rough so plan extra time.
Fantastic experience: Famous squash venue with a lot of history of hosting many Canadian and Ontario Championships. The change rooms are nice and restaurant is pretty good. Nothing like having some beers after a tough match. The seating area is great for watching high level squash and there are many programs for juniors. Traffic to this location can be rough so plan extra time.
Positive experience: Great facility but inefficiently run. Needs more online booking capabilities and a more professional level of customer service.
Positive experience: I have been a member here for 4 years now, and while some of the coaches are fantastic, most are just alright. James Salmon is an exceptional coach who truly cares not just about the technique of his pupils, but also how they are feeling, like on a day-to-day basis. He takes the time to build a good relationship between himself and his pupils. In my opinion, he is the best tennis coach I have ever met.
Thanks for the review Jack!
Positive experience: A longtime member I am a fan of the Mayfair for those who regularly workout / exercise.The parking alone rationalizes the fees. While I can take issue with some interior design choices, the actual services provided (gym, spa, spin/yoga/fitness rooms, tennis, pool, squash, etc.) far out weigh the negatives e.g. the chilly reception / restaurant ambience and the slightly industrial locker room.
Thanks for the review Stephen!
Fantastic experience: Friendly staff. Excelllent facilities. Down to earth members. What more can one want?
Thank you for your kind words Parth!
Positive experience: Very disappointed in the kids swim program as of late. Much more expensive than other facilities and the customer service is not what you would expect for the price.
We are sorry to hear that you’ve been disappointed with the kids swim program. We strive to provide a high-quality experience, and it’s concerning to hear that we haven’t met your expectations. We appreciate your feedback regarding the pricing and customer service; we’ll be sure to share your comments with our team. Thank you for bringing this to our attention.
Fantastic experience: Great tennis club and more, much more....
Fantastic experience: This is a great club. Facilities are top notch and pricing isn't unreasonable. It isn't cheap so memberships are for committed individuals.
Hi Philip, thanks for the positive feedback!
Fantastic experience: Have tried many different fitness clubs in the area, Mayfair is hands down the best one. The club has amazing amenities, a bright newly renovated fitness area, friendly staff and friendly patrons. I usually go to the gym in the evening and I never have to wait for machines, the club is always clean. You get what you pay for with a gym like this. Having a bar and restaurant on site is an added bonus
Hi Travis, thanks so much for the kind words and 5-star review!
Positive experience: Clean and expensive
Fantastic experience: Friendly members and staff, great facilities, and lots of parking
Fantastic experience: Nice
Thanks for the 5-star review Rana!
Positive experience: Great facilities! Salt water pool.
Positive experience: Nice tennis courts. Warm salt water pool for kids.
Fantastic experience: I was performing my security job near Mayfair club
Fantastic experience: good
Fantastic experience: Great spin classes.
Fantastic experience: Miss the great massage therapist.
Fantastic experience: Good gym and it has a pool also.
Positive experience: A nice place. Roomy, clean, plenty of tennis courts and amazing squash courts. Mens locker room could be nicer. Cafe and business centre are a nice touch.
Positive experience: Tennis courts haven't been resurfaced in years. Gym is very nice though and large locker rooms. Food is not the greatest.
Positive experience: Men's locker rooms are not up to standard neither is the Restaursnt. Infect, the layout of the whole facility has not been well thought through. Parkway is far better value than Lakeshore
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