Unionville Athletic Club

Fantastic experience: Not sure what’s with the reviews here but I highly recommend asking for Joseph. He signed me up and got me a good deal. I want to thank him for his help and professionalism. He contacted me right away after submitting an online inquiry. He provided me with different options based on what services I want. You rock Joe. Thanks.

Negative experience: Lack of transparency - They want you to come in person to the club before they give you prices. The sales guy sounds condescending over the phone.

Fantastic experience: This gym is always clean, never too busy (compared to LA or GL), and the staff are very friendly.

Positive experience: While the membership at Unionville Athletic Club is on the pricier side compared to other gyms in the area, the facilities and services offered justify the cost. With class access included, I think the monthly fee is over $100 per month. The gym has a swimming pool, a squash courts and a variety of fitness equipment, including treadmills and stair machines, providing ample options for a diverse workout routine. During my visits, particularly early mornings on weekends, the gym was not overly crowded. I had the opportunity to try out some of the classes offered at Unionville Athletic Club, and I must say that the yoga sessions, led by Katy C, were exceptional. Her emphasis on focusing on personal development and listening to your body made the sessions truly enriching and enjoyable.

Fantastic experience: Great boutique gym!

Fantastic experience: Very nice clean and spacious

Fantastic experience: Super place.

Fantastic experience: Recommend this sports club. Good service, kids love it

Fantastic experience: the best gym in Markham. where everyone is taken care like family. modern gym equipment with great amenities like squash court, pingpong, fitness class studio, swimming pool.

Positive experience: Pilates teacher was condescending, classes are not as good as a real pilates club. The place is geared towards seniors

Positive experience: This club advertises free drop in classes but when you come in they aren't free, there's supposedly an internal system error. Front desk agent was very nice, but I wouldn't go out of your way to drop in a class only to be turned away and then offered a membership expecting they're free.

Fantastic experience: Great facilities, excellent maintenance, warm and friendly staff, adequate space, enough machines, rare weight times to access machines, good access to squash courts, friendly squash members, members and beautiful view to surroundings from treadmill and elyptical machines.

Fantastic experience: Great gym.. clean, functional spaces and machines.

Fantastic experience: Excellent equipment, lots of light,super clean. Rare steam room and sauna. Helpful staff. Great for Squash enthusiasts and swimmers.

Positive experience: This club was excellent for our stay at the Hilton Suites. Very impressive setup. The hours were a bit restrictive though.

Fantastic experience: No complaints,perfect

Positive experience: Because I have only been back to UAC playing squash for only once, on last Sat., since I opted out because of the pandemic some 3 years ago. Joseph and Kamal have been good to me for sure doing the initial registration. Hope UAC as a whole will persist marvellous performace down the road.

Fantastic experience: People here are pretty nice. The whole club is usually clean and organized.

Positive experience: The gym is great with all the equipment you can hope for! Although the pool water is a little disgusting and the concept of registration for hotel guest is unpleasant and has you record all your information over again every time you go. They should find a way to save them once in their system.

Fantastic experience: My family has enjoyed this exclusive club in many ways. In particular, my teenage son has taken personal training from Kamal and has gained tremendous confidence in himself. He is getting in better shape and eating healthier. Kamal is an expert in nutrition, fitness and in the way he communicates to his clients. In fact, everyone who works at the club seems to be obsessed with service excellence. This is a high end club which really understands their clientele and their needs.

Positive experience: I've been a member for several years. Certainly they (like all similar facilities) have been challenged with Covid = reduced membership + increasing expenses. Alas, the whirlpool is still not open due to a huge cost to repair. However, in terms of value for the money, this is hard to beat. Club is always spotless thanks to Maria, who is always go, go, go. All equipment, floors, stairs, etc., always clean and spotless. It's rarely busy in the mornings. Great selection of equipment (a couple right now are not working and awaiting parts...not their "fault"). Things like "water not cold" in the change room water fountain...seriously? For those concerned, there is super cold in the weight room. Hey, it's been tough for these folks and they are trying their best. Give this facility a chance (just don't make it too busy).

Negative experience: Hot tub out of service for 2 years plus; pool is constantly out of order:: towel service has not returned since COVID; water cooler is NOT cold in men's dressing room, rates have INCREASED rather than reduced with this terrible club...

Fantastic experience: Good personal training by Michael Chui

Fantastic experience: Swan swimming class taught both my kids to swim. Very patient swimming teachers.

Negative experience: I filled out the form on the website today after calling to get some information about Senior memberships or renewing. I received a phone call and I asked about what the price for a senior is the the sales rep was very abrupt and rude. I asked about when fitness classes in the gym and pool would resume and I was told “I don’t want to mislead anyone we don’t intend to get back into those”. So for $119 a month you can use their equipment and swim in the pool if it’s open.

Fantastic experience: Positive: Communication , Professionalism , Quality Staff are very friendly, comprehensive equipment, super clean at all time, I see the staff tidy up the free weight area almost every hour. The change room and shower area are well renovated, although no barriers for privacy.

Positive experience: Nice and clean but pricey

Fantastic experience: Squash Courts are superb.

Fantastic experience: The only place in Markham I found with a workout floor, hot tub, pool, sauna, steam room, and showers. For the price, it can't be beat (I joined the gym pre-Covid when their membership prices were much lower than they are now). I've found that whenever I go, it's clean and not usually crowded.

Negative experience: The sales man Anderson Kevin is the lier.he will charge you the cancellation fee for over $500 Which is unbelievable!!! I already reported them for these business fraud!! Don’t go there unless you will stay in this club FOREVER. And the sales man’s attitude is very bad!!!

Fantastic experience: Staff are very friendly, comprehensive equipment, super clean at all time, I see the staff tidy up the free weight area almost every hour. The change room and shower area are well renovated, although no barriers for privacy.

Fantastic experience: Nice and clean club. I love the gym and squash courts. Always less crowded and you can take your time to workout and play.

Fantastic experience: Newly renovated, new machines, very clean, convenient and feel very safe to work out there.

Fantastic experience: Got price quote for $99 one time fee and $89 per month, without contract.

Fantastic experience: The new equipment is great, and I feel very safe when I work with my trainer. All the staff follows very rigorous COVID-19 protocols at all times. They're doing a fantastic job keeping each other and all of the gym's guests protected in this new environment.

Fantastic experience: Squash courts and brand new gym equipment! Their COVID operating procedures are nothing less than exceptional. I have always felt really safe coming to workout here. The gym’s owner is an amazing human being as well. He is super friendly and a world class squash player. He can be seen introducing himself and mingling with the members.

Fantastic experience: Friendly staff, clean and open environment, respectful members. A great experience!

Fantastic experience: Love the facility, staff and feel comfortable with the COVID safety precautions that are in place .... glad it’s reopened :)

Negative experience: Don't expect UAC to return your calls or emails... I tried to cancel many times and no one has ever gotten back to me... They just continue to charge my credit card.

Negative experience: Do not join the gym. Be aware of Kevin. I paid everything to them in advance, once they have received your money, they DO NOT care about you anymore. I have cancelled my membership and returned my parking pass to them, and sent them over 10 emails to request the refund for almost TWO months, , but they have never processed the refunds to me. It is only 15 dollars, they are eating your every penny during Covid 19.

Negative experience: I’m writing this review in hopes of getting some kind of response from the club as communication from the club has been awful. Email responses are sparse and reaching them by phone is impossible. I cancelled my membership due to covid, which the club had a reported case of. Yet, I was still charged for now 2 months of membership dues despite completing all of the forms and a dispute to get a refund.

Fantastic experience: Great club, always clean, equipment always available when it. Great staff very friendly and welcoming.

Negative experience: The management is so bad, I was unlucky to start at UAC right before COVID 19 closure and payed before I get to use the facility. I was paying for the trainer fee before it closed, however after the closure the gym continuously takes out money each month beyond what I’m supposed to be paying. I’ve reached out to their manager Kevin, but they said they won’t be refunding until the gym re-opens. Honestly I was okay with that until the gym finally opened up but no one answers the phone and email, I even went to the gym front desk area to address this issue for my refund, but NO STAFF working at all! What kind of management is that?! So Basically I’ve paid for all the services that I didn’t use for that past 6 months, and the gym is so poorly organized that they can’t control their billing process.

Fantastic experience: This place is an absolute gem! All staff especially Jo, Irene and Jenny are true stars ... my nephews were visiting from London, England, they’re 12, 13yrs and play Squash at Tournament National level back home and were both etching to play while they were here in Markham but sadly we couldn’t find a court without membership!! These lovely people made it happen for them and offered a great opportunity to play and enjoy their facility complimentary!! It also gave my family a chance to visit the elite club and now we have decided to become members! Thank you all for your lovely gesture and we look forward to seeing you again soon

Fantastic experience: Clean facility although some of equipment feel rather old. Great staff, very professional and also friendly. They also have a Physio (and other services) available near the front desk. I like that they also offer squash courts and swimming pool with hot tub too!

Fantastic experience: I have been a member of this club for over 12 years. It is a very good Athletic Club to join and the price of the monthly fee is a good value for money. I throughly enjoy to be a Club Member and it is one of the best of my daily activities to take exercise there. I am a senior and over 85 years of age and taking the exercise of swimming daily in the Club pool has making me feel younger and healthier. Patrick Wonng

Fantastic experience: Excellent facility for workout. Includes classes on yoga, zumba, swimming etc. Experienced and motivated staff of 8 trainers. Friendly environment and convenient free parking. As a member for 10+ years, I highly recommend the Unionville Athletic club.

Negative experience: Know a family of mine supported the place during shutdown by continuing to pay 50% membership fee even if place was not open. After two months of payment, it was noted that the payment increased. When follow up with the staff, it was indicated that an error was made during previous transaction leading to an additional discount of 15%. Staff (Kevin) has the balls to ask for the missing payment from previous months claiming that it was owed to them. I guess they forgot the fact that they haven’t been open during these entire time and membership payment was really a donation. Not the best place to deal with if you ask me. Shows no appreciation from their own customers on supporting them during these difficult times.

Positive experience: I like the Visual yoga class and hope you can have more yoga classes

Positive experience: Currently under renovation but looking to completely refresh the entire gym! Will be awesome

Fantastic experience: Great staff and awesome facility

Negative experience: I am used to the old stuff in the front desk before most of them are nice but I meet silent stuff today such interesting. She just started at me and pointed at another lady seemed let me ask another lady for help and don't bother her. (She just helped one member to sign in1min ago) Bad experience ever.

Positive experience: Great place to workout after work. Gym needs to be more clean.

Fantastic experience: Excellent squash program, lots of group fitness classes, clean facility and amazing personal training staff to help you reach your fitness goal.

Fantastic experience: I enjoyed working out at Unionville Athlete Club. All of the staff are very pleasant and the premises is good.

Fantastic experience: Great staff, great environment, great facility and equipment. Very clean and friendly place as well.

Fantastic experience: Good squash courts. Nice facility in general.

Fantastic experience: Warm and friendly staff with clean change rooms and lots of amenities

Fantastic experience: Great staff and facility. Highly recommend their establismenes!!!

Fantastic experience: Above average. Nice squash courts

Fantastic experience: Clean gym, not crowded. Site have pool, hot tub, and sauna. Friendly staff.

Fantastic experience: Great club, the physiotherapist inside the clinic are pretty awesome. I got a membership after seeing the physiotherapist and the club just made sense.

Fantastic experience: Great facility and friendly staff. Feel very comfortable in the great atmosphere there!

Fantastic experience: Great facility with recently upgraded equipments. Very friendly environment that makes you wanna visit everyday.

Fantastic experience: Great gym.. It's pretty clean and not too busy. I like the views from the windows (unlike many other gyms) and the variety of equipment.

Fantastic experience: Nice and safe place for mid aged people who hope to achieve a good life and work balance

Fantastic experience: Great location, friendly staff and clean facility

Positive experience: Very clean well maintained equipment and the staff are very pleasant.

Positive experience: Are there more updates / news from the CLUB since March 31??

Negative experience: Rude receptionist started interrogating me for not swiping my card. Felt like I was at a US border crossing. Was a member of this gym for over a year. Today was the last straw. Only went here because it was close to home. Learned my lesson, will be going back to a normal gym now. A lot more thefts happen here than in most gyms. My roommate put his phone down for one moment and it was gone when he turned around. Upon further investigation we discovered that this is a common problem and the cameras are just for show. Any facilities issue which should take a few days/weeks takes them months. The pool is always full of kids. If you want to do some laps, you literally have to book a lane days in advance and if you don't show up, they charge you. To be fair I should mention that they have wifi and it works great just one little quirk which is that it stops working once you enter the actual gym but as soon as you leave the gym, it'll come right back, solid setup. Bottom line is that it's not really a gym, more like a cute add-on for people staying at the hotel.

Fantastic experience: Favorite club of Markham boomers because of luxurious amenities for an affordable monthly fee. Warm pool/hot tub overlooking the roof top terrace, take a class in a well equipped dance room, tons of treadmills and weight lifting machines. Towel service and comfortable change rooms, and a steam room for those achy cold grey days... Not to be missed are Sholina's yoga classes because she finds sore deep muscles and helps you gently stretch them.

Fantastic experience: All of the staff are very kind and helpful! Facilities are clean and it’s not crowded even in the middle of the day. Lindsay/Lindsey (?) —sorry if I got your name wrong— was very knowledgeable and helped us get started towards achieving our fitness goals. Joseph, from membership services was also very hospitable! Thank you UAC.

Fantastic experience: Clean and will maintained facilities. Really like the squash courts here and generally you can find a court without much wait time. The price is very reasonable and the staffs are very friendly as well. Highly recommend.

Fantastic experience: Welcome Ronit back! You are such an outstanding and professional Zumba instructor. We enjoy your class so much. The members are excited to see you again. We feel so lucky to have you as an instructor. Hope you can teach more classes later.

Fantastic experience: I have been at UAC since October of 2017 and have only great things to say. The staff is extremely friendly and helpful, the equipment is great, the gym is always clean and I have had a consistently great experience here. Highly recommend.

Fantastic experience: Great gym with many nice equipment and view. The physiotherapy clinic Form & Function is awesome, and Tony the physiotherapist referred me here . That is the main reason I started at this gym, now my family comes here as well.

Fantastic experience: Amazing club with great facilities, nice people and the administration is near perfect. Owner gives a personal touch to the club and gave a free learning lesson to a newbie squash player like me which is an icing on the cake.. Made the right decision by joining the club.

Fantastic experience: A very well maintained and clean fitness club. Staff is always smiling and willing to assist. Equipment are always clean and in working condition. Best value for money in the Markham area in my opinion. keep it up guys. Y

Fantastic experience: We have been members of this club for the last 27 years, and are enjoying every minute we spend there. My wife loves the Yoga Classes and I spend my time on the Elliptical and Treadmill Machines.The place is well maintained and always clean.So we wish all the staff the very best and keep up the good work.

Fantastic experience: Great gym! I've been a member for 9 months now, it is always incredibly clean. I avoid going from 5pm onwards, but in all the other hours I have been there, there is never an issue having access to a machine. Staff are polite and the additional facilities (Showers, steam room, sauna, towel service) are definitely a plus for me!

Positive experience: Clean, friendly staff

Fantastic experience: Wonderful visit today!

Fantastic experience: 价格实惠，环境还可以，运动器械也不错，整体氛围好

Fantastic experience: Favorite club of Markham boomers because of luxurious amenities for an affordable monthly fee. Warm pool/hot tub overlooking the roof top terrace, take a class in a well equipped dance room, tons of treadmills and weight lifting machines. Towel service and comfortable change rooms, and a steam room for those achy cold grey days... Not to be missed are Sholina's yoga classes because she finds sore deep muscles and helps you gently stretch them.

Fantastic experience: Good training from Vicki

Positive experience: I've been a member of this gym on and off for about 3 years. I love the relative cleanliness of the gym and the facilities. I've been a member of many different gyms in my lifetime and would say that this is a great gym, probably the best in Markham that doesn't have a multi-hundred sign up fee. They provide towel service, basic shower supplies, have a good pool, a variety of gym equipment, a whirlpool, sauna, and steam room. They lose a star because in the summer or during holidays, hotel guests can make everything grungy, the spa facilities can be out of service, and there aren't many fitness classes by my standards. Staff is very friendly and helpful. Other people like the squash facilities but I've never tried them. The gym membership pays for itself in that the whirlpool = water massage, sauna & steam room = facial. I take a break from the gym during the summer months because that's when the facilities can get pretty gross due to the hotel guests' personal hygiene habits. The alternative is to get to the gym first thing in the morning when hotel guests are sleeping in.

Negative experience: Too pushy for signing up for a year membership, Chinese operated and very rude and inconsiderate to other ethnicity backgrounds... The towels are not fresh and are smelly...the gym apparatus are not state of the art... They break down... The facility is small and I feel claustrophobic

Negative experience: The worst customer service ever ! They charge you money without your permission and then don't reply to your e-mail and you never can reach them ! At the beginning they are so nice but after u become their clients they just ignore you and your problem !

Positive experience: Early days but very friendly so far

Positive experience: Classes suit all guys.

Positive experience: More up keeping of those frequently used exercise equipment is needed.

Fantastic experience: Hi I really happy to found this complex

Negative experience: Old with old machines... Always a bad smell going on in the locker room... When you are excersing, they come and clean the floor with chemicals, smell is so bad that you have to leave...machines are falling apart... One side has newer machine but the other side with bigger space has machines from 70s 80s...pool is busy most of the times, its been rented out to a swimming school.... You have to reseve a lane if you want to use it, if you don't show up they will charge you $20.... If anything breaks, it will take weeks to be repaired.... They only have limited number of machine, don't even have machines for basic exercises.

Fantastic experience: Great facility for my needs

Negative experience: Over price for a "club" that shares the gym with the hotel

Fantastic experience: Nice place to swim and gym....!!!!

Fantastic experience: Very cheap prices for the services they provide the pool is so big and the machines are amazing I lost 12 kg during 4 month of working out there and the management and staff are also very friendly and helpful .

Fantastic experience: My favorite place been a member for so long i would never think about changing managment is always concerned to help me in my workout and the owner is so humble and nice Thank you for you great service would recommend this place for my freinds !!!!!

Fantastic experience: Te squash courts are amazing and there is a big whirpool and a steam room and a sona and a big pool and the jym is awsome they have all the machines for body building and cardio i would strongly rexomend this place its absoloutly amazing !!!

Fantastic experience: Absolutely the best gym in Markham and the prices are pretty cheap very nice place and friendly environment it's like a big family