Information about Flamborough Family YMCA

Parkside Dr 207
L0R 2H1, Hamilton
+1 905-690-3555

Opening hours

  • Monday: 6:00 AM – 9:00 PM
  • Tuesday: 6:00 AM – 9:00 PM
  • Wednesday: 6:00 AM – 9:00 PM
  • Thursday: 6:00 AM – 9:00 PM
  • Friday: 6:00 AM – 9:00 PM
  • Saturday: 8:00 AM – 4:00 PM
  • Sunday: 8:00 AM – 4:00 PM

Our comment from FitFit Canada about Flamborough Family YMCA:

Flamborough Family YMCA in Hamilton is a beloved community hub that offers a variety of activities for all age groups. Customers appreciate the friendly and accommodating staff, who are noted for their exceptional service and commitment to making everyone feel welcome.

Visitors enjoy a comprehensive range of fitness classes, including wonderful water aerobics and swimming lessons for children. The facility is generally clean and well-maintained, with a good selection of fitness equipment, making it a great place to work out.

However, there are some areas for improvement, especially regarding pool cleanliness and the management of facilities during busy hours. Some patrons have expressed concerns about the state of the pool, mentioning issues with cleanliness, and the need for more strict enforcement of rules to ensure a pleasant experience for everyone.

Despite some negative feedback, many users highlight their positive experiences, particularly with instructors like Dianna, Jenn, and Jessie, who are praised for their energy and supportiveness. The YMCA offers a welcoming environment that encourages family and community participation, making it a cherished part of Hamilton.

Flamborough Family YMCA: Reviews

4/5 (46 Reviews)
Lisa Alaimo Hales Published on Google 1 year ago

Fantastic experience: My little family loves the Waterdown Y! We started taking our baby to swimming lessons as soon as we could and now go to pool regularly. The lifeguard team is exceptional.. they are knowledgeable, kind, and make us all feel welcome!

Allan Earl Published on Google 1 year ago

Fantastic experience: I really enjoy coming to the YMCA, they have every thing I need and want, I enjoy the water aerobics classes and the light weight classes with Diane, the instructors are all great and fun

doof Published on Google 1 year ago

Fantastic experience: I go there so much and love, go say hi to the super great people at Fit Stop

Flamborough Family YMCA

Thank you so much for your review!

Shannon Green Published on Google 1 year ago

Negative experience: I have been going to the YMCA on parkside for 4 weeks straight. The pool is filthy! The tiles have never been cleaned. There are ants and bugs in the floor and in the pool. Not to mention, there is gravel and stones at the bottom. I thought it was glass at first. It would nice to see this pool cleaned up as it is the only pool in Waterdown. Do better YMCA. Your staff is awesome! Clean the place up! The public deserves that!

Flamborough Family YMCA

Hello Shannon, We have brought this to the attention of the General Manager, we apologize for any inconvenience this has caused you. We hope to keep our facilities clean and we are glad that you are enjoying the staff and everything else at our location.

Danielle Lilllian Published on Google 1 year ago

Negative experience: We come here often. As of the summer the place is run by teenagers and it seems it's just teenagers. (Besides instructors) Last week one of the teenagers came up to me with a problem. Instead of talking to me like an adult I was met with attitude. So I told her "I'm leaving and I'm done talking to you." As I left her and her coworker yelled to me and I said "the conversation is already over I'm leaving." So the next week the DM comes to talk to me after I had already done what was asked of me. When I told her that they were cross with me she said that it was the other way around and she didn't seem to care about their teenage employees and how they deal with situations. Unfortunately I will keep going here but might stop our membership over the summer. On a positive note the instructors Dianna, Jenn and Jessie are fantastic. They are all full of energy, inspiring and compassionate. Dianna was very helpful after a family member had surgery and we are working on getting better so we can once again attend her classes. Jenn's classes are challenging and she inspires everyone throughout the class. Jessie's classes are always full of energy and are "so good so good."

Flamborough Family YMCA

Hello Danielle, We are hopefully that you were able to come to an understanding while talking to our General Manager. We are happy to hear that you are finding fantastic instructors like Dianna, Jenn and Jessie. We are sorry that your experience has been up and down, but we hope you continue to find things that you enjoy!

Bruce Fligg Published on Google 1 year ago

Fantastic experience: We take our 3 1/2 yr granddaughter swimming each Tuesday. I jump into lane pool for a 1km swim... 40 lengths. After swim -play time we have a snack in their eating area. All staff are very friendly and most accommodating.

Flamborough Family YMCA

Thank you for this super kind review Bruce, we look forward to having you back to swim some more!

Jenifer Ratcliffe Published on Google 1 year ago

Fantastic experience: I’ve been to this YMCA for Zumba classes, lane swims, and to take my infant to swim lessons. Every experience has been wonderful! We especially love Jesse our swim instructor :)

Flamborough Family YMCA

Hello Jenifer! We love hearing wonderful stories like this about our instructors! We are glad you are enjoying your Zumba and Swimming!

Nicole Published on Google 1 year ago

Fantastic experience: Please don't listen to the review below by "thelocustemperor", whom obviously is angry from their own experiences of constantly verbally harassing YMCA staff which is why they were asked to leave. I have had nothing but positive experienced at the Flamborough YMCA, especially with the lifeguards who show their dedication to the job every time I'm there. They truly go above and beyond so this review is so surprising to me because it's not only false but so opposite to the experience I've had with the staff there. I think "thelocustemperor" should reflect on their own behavior rather than writing false and slandering reviews.

Flamborough Family YMCA

Thank you for the review Nicole!

Terrence Published on Google 1 year ago

Fantastic experience: The review posted by "thelocustemperor" is nothing but an angry response to his being kicked out of the YMCA multiple times for bullying and harassment of staff and members. He becomes violent and angry for ridiculous reasons and swears at staff and members while threatening them. Even assaulting another lane swimmer during a workout. It's easily summed up by saying. If you have such an issue with the facility and you already go to other centers as you say. Why would you bother continuing to the YMCA after they lift your ban? As for complaining about the size of aquafit classes. I would say that's a testament to how good the classes are. And if you're worried about a wet pool deck after classes. It's a pool You expect it to be dry? And as for dead skin cells in the water. I'm sorry is there another pool that people don't lose skin cells in??? The water is tested multiple times a day and has to meet safety standards. If you're upset about the lifeguards not saying hello to you perhaps you should stop being vulgar and violent towards them. Yelling, swearing and threatening them for watching you swim. You are aware it is their job to watch you right?? In summary perhaps you should do everyone a favor and go to those other pools you love so much and make everyone at the Flamborough YMCA happy. Since you can't manage to be happy yourself. Look at all of thelocustemperors reviews. All ridiculous 1 star reviews. Except for one. The one for Gagnon Sports. Where he praises his experience in buying guns. This is the kind of person he is.

Flamborough Family YMCA

Thanks for the review Terrence!

Michael Redwood Published on Google 2 years ago

Fantastic experience: It's always a great experience, plenty of opportunities for all ages and levels of fitness.

Flamborough Family YMCA

Hello Michael! This is such a kind review to read, thank you so much!

Robert Regan Published on Google 2 years ago

Fantastic experience: Great facility and friendly staff.

Flamborough Family YMCA

Hey Robert! Thank you for the friendly review, we will definitely pass your kind words on to the staff at Flamborough!

angi tatari Published on Google 2 years ago

Fantastic experience: Everything is nice there and staff members are amazing

Flamborough Family YMCA

Hello Angi! Thank you so much for your stunning review!

Said Fahim Published on Google 2 years ago

Negative experience: Nice place but pricey. no family deals.

Flamborough Family YMCA

Hello Said, We are happy you enjoy the Flamborough YMCA space! We do have a few different options for family plans, and we offer Membership Assistance for our members as well. If you would like to get in contact with our business admin team please reach out to [email protected] with your inquiry and we would be happy to redirect you to the right place!

Gary Adduono Published on Google 2 years ago

Fantastic experience: Great fun with the kids

Flamborough Family YMCA

Hey Gary! So glad to hear you enjoyed your time at the Flamborough Y!

Sara Herrche Published on Google 2 years ago

Fantastic experience: My daughter goes to swimming lessons here. We absolutely love the staff. Everyone is so courteous and kind. We’ve made lots of friends! Facilities are all very clean. Pool is always warm. We love it here!

Flamborough Family YMCA

Hello Sara, We are very happy to receive your review and will be sure to pass it onto the team at Flamborough! Thank you.

Gustavo Chen Published on Google 2 years ago

Fantastic experience: Great gym, better than the downtown/mountain locations

Flamborough Family YMCA

Thank you Gustavo! We love all our locations equally, but we are glad you are enjoying our Flamborough location!

Dominique Kindaro Published on Google 2 years ago

Fantastic experience: Matthew is a great personal trainer! - Fadia Tossa

Flamborough Family YMCA

Thank you so much for sharing your positive interaction with us!

Top Reviewer Published on Google 2 years ago

Fantastic experience: Good people

Ken Brownlee Published on Google 2 years ago

Negative experience: the Y is suppose to be for all family members and age. Aqua fit is no longer available weekends and evening? Seniors really depend on that sort of activity.

CATER ING Published on Google 3 years ago

Positive experience: The Gym has limited equipment, the place is kept fairly clean. High-school students during the week fool around too much in the facility and wear outdoor shoes.

Neisha Nine Starz Published on Google 3 years ago

Fantastic experience: I recently visited this location upon entering I was met with friendly helpful front desk staff. I took one of the Musclefit classes and I found the instructor to be very motivating and her class was fun. The fitness centre has a nice selection of machines including the stairmill which is a personal favourite of mine. Overall this is a nice community hub to visit, easy to access via transit, ample parking, clean change rooms and bathrooms, staff seems to be actively cleaning here and keeping the facility safe. Overall great first impression I look forward to visiting this location again in the near future.

Mann Parikh Published on Google 3 years ago

Negative experience: New rules; Sauna is closed from 4pm to 7:30pm every Monday to Thursday. What’s the purpose of paying full price if facilities will only be available at certain time? Furthermore, hours are completely unreasonable. Closes at 9pm on weekdays and 4pm on weekends.

Travis Hill Published on Google 3 years ago

Fantastic experience: Great place overall

Flamborough Family YMCA

Thank you Travis!

Bailey Christiansen Published on Google 3 years ago

Negative experience: Not disability friendly in the slightest. Completely inaccessible swimming hours for individuals with disabilites. The large swimming pool is open clear through from 6am-9pm yet not a single minute is available for the accessible pool. Do better YMCA.

mccarthy155 Published on Google 3 years ago

Positive experience: Hours aren't the best( closes at 9pm weekdays, and 4pm on weekends...) and it's the most expensive gym around, but it's never too busy because of it. The steam room keeps me going!

Chaitanya Talpade Published on Google 4 years ago

Negative experience: YMCA flamborugh has no good programming. They do not have the regular sports of badminton and tabletennis. They stopped the rock climbing activity. They made vaccine passport mandatory even for organized sport which is much stricter rule than the provincial guideline. They are going to lose many members as a result and hopefully then they may realize. They are trying to misuse the monopoly they have in waterdown area which is a shame.

britany Published on Google 6 years ago

Negative experience: Before Covid19, when i used this pool, i would get a respiratory/ sinus infection every time. Something toxic in the air around the pool. Burned nostrils and needing an antibiotic. Don't send your kids here.I am a healthy adult. How much more prone are kids to ear and upper respiratory infections?

Hamid Yazdani Published on Google 6 years ago

Fantastic experience: This YMCA gym is a gem in the community. Neat and clean place with remarkable equipments and affordable membership fee. Love it!

H. Yazdani Published on Google 6 years ago

Fantastic experience: This YMCA gym is a gem in the community. Neat and clean place with remarkable equipments and affordable membership fee. Love it!

Chatham Pacific Published on Google 7 years ago

Positive experience: Nice clean facility. Good variety of equipment.

Brian Johnson Published on Google 7 years ago

Positive experience: Great staff!!!! Pool though is one of the most cloudy (clean??) I have ever seen in any YMCA facility. Rest of the place is is very clean.

Lucas Jarrett Published on Google 7 years ago

Fantastic experience: Aroosa Butt, Aroosa. Butt

Alpha Eagle Published on Google 7 years ago

Fantastic experience: Great place to exercise and meet people. I have always struggled with my weight ( love McD's) and I have lost over 100 lbs over the last year by going 4 times a week to the Y. Unlike other places, you do not need to look like a model to feel comfortable. All sorts of people show up and every one is supportive

Flamborough Family YMCA

That's great news! We're really pleased to hear about your success. If we can help in any way on your continued journey, please let us know. Thank you for sharing!

Rick McGregor Published on Google 8 years ago

Fantastic experience: Fantastic facility - staff are second to none! Big supporter of the Waterdown High Cooperative Education program. Thanks for allowing students to get their first experiences in the world of work and being an amazing community partner.

Jason Townsley Published on Google 8 years ago

Positive experience: Good family friendly gym, good facilities. Membership price is a little high compared to similar fitness centers.

Sam Lymburner Published on Google 8 years ago

Positive experience: I personally workout here but i wish they had more machines and more space instead of 2 basketball courts :/

Adeline PATE Published on Google 8 years ago

Fantastic experience: Excellent accueil du personnel, sympathique et disponible. Les locaux sont beaux et bien entretenus et les vestiaires sont propres.

Flamborough Family YMCA

Merci Adeline, pour ton gentille revu. Nous apprecions votre visite!

Alexandre Fraschini Published on Google 8 years ago

Fantastic experience: This place is very cool! The staff is welcoming and all in there is clean and in good condition.

Flamborough Family YMCA

Thank you for your kind review. We hope to see you again soon!

Lawrence Horton Published on Google 8 years ago

Fantastic experience: Of all the YMCAs in the area tgis is our family favorite. The shallow pool with the sprayers for the kids are amazing.

Flamborough Family YMCA

Thank you for sharing bwith us. We're pleased you and your family are enjoying your membership.

Edward Aoki Published on Google 8 years ago

Fantastic experience: The staff are terrific and the equipment is well maintained.

Flamborough Family YMCA

That's great to hear! Thanks for the review Edward.

Razvan Radulescu Published on Google 8 years ago

Negative experience: Sauna is closed for a few weeks. Supervising staff (mostly teens) are overwhelmed, unfriendly and some simply rude. Break time between swim modules is constantly increased (well those Timbits need to be finished). No street shoes policy is not enforced.

Kae Lue Published on Google 9 years ago

Negative experience: I have been going to the Y for a few years on and off. I love to work out and use the sauna..I was very discouraged when we were using the sauna a few time three weeks ago, a young man with dark hair came in with his cell phone shorts and t shirt and started using his phone, at fist I thought ok, just let him be...Then he got up and started doing push-up s on the wooden part of the sauna...Then I got mad, I said please don't work out in here! When he responded back he had a Iranian accent, he told me to mind my own business!And to get a life.. he was extremely confrontational.. a older couple was in there with us, they just shook their heads. He told me to back off and he just glared at me! A few days before I was there and one of the workers a young girl told her staff members 'lets have our meeting in the sauna...' when they came in we were in there using it like we should for our health, she and the rest of the staff weren't happy that they couldn't have their meeting in the sauna...? The point ..If she allows her staff with their sweaty clothes to come in the sauna what's to stop anything anyone to do what they want...It seems it's sloppy no one keeps the standards ..Kids running around the change rooms if you want a bit more privacy you have to pay more to go to the adult change room..That's why I stopped going. Not impressed

Flamborough Family YMCA

Hi Karen... Thanks for your review. We take your feedback very seriously. Your message has been passed along to our Senior Regional Manager of Health Fitness and Aquatics, Genevieve Hladysh, and she would like to contact you directly to discuss your concerns further.

Levi Ondrik Published on Google 9 years ago

Negative experience: The gym is not very sanitary

Storey Redshaw Published on Google 9 years ago

Positive experience: Well upkept YMCA! Clean facilities and friendly staff!

Kallisto Orient Published on Google 9 years ago

Fantastic experience: I have been coming to the YMCA since I was a little kid and have had good and consistent service from the staff.

Shannon Apted Published on Google 9 years ago

Fantastic experience: i cracked my chin open there when i was 5 now i am older and i want to go swimming everyday!!!!!!!

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