GoodLife Fitness Etobicoke West Metro Centre

Positive experience: Love the pool, hate the absence of lounge space - what if I need to wait for my ride, but outside is cold and all massage chairs are occupied and the professional work tower lobby is locked?

Fantastic experience: Jose is always very positive and excited for the day, it makes me feel better every time I start and finish my workout. He goes above and beyond to make sure everyone is well taken care of and having a good time, that's why I enjoy coming to this location. Great staff, clean, and have never had any issues with anything here.

Positive experience: We came in for a tour and Jose was very friendly and helpful, he walked us through the facility and answered all our questions - we signed up! Would recommend:)

Fantastic experience: Great place with nice pool and sauna, had the pleasure of talking to José and Peter, they were super friendly and helped us with all of our needs! Extremely uncomplicated and welcoming, can only recommend.

Negative experience: They have on a good day 5 out of 20 working treadmills, even after a year they still break down weekly. The shower knobs are broken or loose or installed wrong. Mens bathroom stall reeks. This has been going on for over a year. Still boggles my mind how their treadmills are constantly broken

Fantastic experience: its a very clean gym with good staff specially jose being a very friendly guy and he’ll take care of you

Fantastic experience: Jose is a superstar! He was knowledgeable, friendly, and extremely accommodating. He even saved us from an eagle! Thank you Jose for being so helpful and a total dream to chat with!

Fantastic experience: Superb gym and José in particular was incredible!

Positive experience: Good site however some of the equipment could use refreshing.

Negative experience: They staff here is generally great, probably the best sauna I’ve been in but the sauna is constantly dirty. The machines are old and breaking down. Equipment is below par. Club recommendations go unanswered. Several club attendees have no respect leaving weights all over the place, taking up as much space as possible, being creepy and lacking common decency with Goodlife not taking any action. It feels like GoodLife has given up on this location and nothing will change so it’s probably better switching gyms

Positive experience: Did not like this location. Converted office building space, that doesn’t do a good job at all. Terribly cramped free weight area with only 4 benches. All of the weights disorganized. One of the worst laid out GoodLife locations I’ve been to. Never going back to this location.

Negative experience: Its extremely crowded. They must have oversold memberships

Positive experience: The towels provided in the towel service barely wrap around my waist and I have a 34 inch waist. Some of the other locations use a slightly bigger towel…anyway, other than that, no real Complaints.

Negative experience: Horrible gym. Air conditioner doesn’t work, you potentially can pass out. Washrooms are not clean, and the entire gym smells. There is no air circulation. Avoid at all costs

Negative experience: I can echo a few of the comments about the pool situation. It's been closed for renovations for two months and the Club does not provide updates or a reopening time. The associates on the desk get sick of being asked and obviously aren't told much either. I froze my membership but it started again automatically after a month and still charges a fee during the freeze. I will probably freeze again but if we don't know when the pool will open it is hard to keep using this option. Nice pool, poor communication.

Negative experience: The worst hall in this place, they didn't give a trial training, they were rude, don't go here, it's better to buy a season ticket in another place

Fantastic experience: Teneil at the front desk is a shining star and always happy and it especially makes this goodlife stand out over the other sites in my eyes. I value customer service. The instructors are also great especially Paulina and Sabrina

Negative experience: I never thought I would have a problem like this at this gym, but yesterday it was the only day that I forgot my key for the locker, and I got my debit and credit card STOLEN at the women’s change room. It’s nobody’s fault, but just a heads up to anybody reading this to BRING YOUR LOCK KEY. I also can’t understand why I’m not able to see the cameras of that person leaving with MY cards. I’m gonna make a police report and the 2 starts are for the manager that was pretty helpful. Otherwise decent gym, lovely staff but AC literally never ever worked.

Negative experience: It has been like 3 weeks and this machine is still not repaired!

Negative experience: Parking is a big problem. If you forget to sign in online upon arrival or enter your license plate incorrectly you will be fined $100. Several people at the gym have legitimately parked and were fined, with no way to reverse the charge. This establishment directs the member to contact the parking lot company. However this company is very difficult to contact, I suspect by design. I'm currently looking for other gyms but hoping GoodLife will listen to complaints and fix this issue. The staff here is lovely but the parking situation ruins this gym.

Positive experience: Good gym but they didn’t tell me gotta pay for parking. U can validate but shoulda told me got a ticket

Fantastic experience: I recently signed up for Goodlife Fitness, and I have to give a shout-out to Jose who helped me out. He was super friendly, and knowledgeable. He answered all my questions and took the time to explain everything. Highly recommend seeking him out if you need any help :)

Negative experience: The pool has been closed for months and when asked they have no completion date. The showers are disgusting. And the towels have 0% absorbency. If there is no improvement soon it may be time to find a new gym.

Positive experience: Not the best equipment, some pretty old and outdated ones from the 90s around the squat rack area, no swim shorts dryer available even though they have a pool. Shower flies (or whatever they are called) all around the showers and heavy mould in the ceiling. Lockers have a new look though however still only fits a small bag. They have a tanning room which is rarely used, maybe a recovery room makes more sense.

Fantastic experience: Jose was really helpful and provided us with the best customer service ever. jose helped us pick the best membership by providing us valuable information. Also, he was very nice and friendly which made our visit to goodlife better. Would recommend him for any gym related stuff :)

Fantastic experience: Good life is a great gym, with great staff and great facilities for a good price. I love using the sauna after a good workout! The gym has lots of equipment so even during busy hours it’s not too difficult to use the equipment you need for a good workout :)

Negative experience: The staff are great! The air-conditioning has not worked properly for a couple of years. It is so hot that a couple of people had medical issues. They make the gym staff lie to the members about it. This place will get sued, it's only a matter of time. At least add more fans.

Negative experience: (Review updated to point out that the city of Toronto closed the pool at this facility due to a health hazard; see the last paragraph) I joined GoodLife only to visit the pool at this location, and I’ve been quite happy with the pool when it was open. Which, unfortunately, only lasted 2 months before it got shut down 6-7 weeks ago. I showed up several times and got turned away due to the closedown. Every time I call (once a week), I get told they are unsure when it will be back up. If I was initially told that the pool will be closed for almost 2 months, I would have frozen my membership. Unfortunately, there is likely a reason they didn’t tell their clients this, because this way they get to collect 2 months worth of fees while customers don’t actually use their facilities. And it’s still closed. The workers at this location seem nice, but the customer service chat is atrocious. I received no assistance while asking for a credit/refund for the closed pool. The rep was indifferent and had zero courtesy. And just like that, $125 to $155 of my money is gone. If you have another gym to visit, please switch. I don't recommend Goodlife Fitness. Edit: I have since learned that this facility’s pool was shut down by the city of Toronto’s inspector due to infractions. If you check the city’s website, it lists that the June 7th infraction found 3 health hazard conditions, and says fail to maintain public pool in safe condition”. This is extra ironic considering GoodLife refused to refund me the membership fees due to the pool being closed, considering they may have put the health of its members at risk, as per the city inspector’s conclusion.

Negative experience: This club stinks old facility. Will never return.

Negative experience: The air conditioning system at Goodlife Fitness appears to be malfunctioning, resulting in an uncomfortable environment for members. Despite charging a premium membership fee, the facility is failing to provide basic comfort and amenities. I recommend considering alternative fitness centers that prioritize member comfort and provide essential services. And writing to Goodlife won't work, all they say is they will look into it but they dont care

Fantastic experience: Really great gym, has all the equipment you really need to get a good workout in. Staff are very kind and helpful!

Fantastic experience: There whirlpool tub is a blessing. Specially on a sore day..

Negative experience: They don’t maintain the temperature . Its always too hot over crowded. No AC

Fantastic experience: Jose was amazing. Very helpful and toured the facilities with us! Appreciate explaining the details of the membership. Got us signed up with no issues! Thanks

Positive experience: Pros: - Staff are always great and I have had much success working with a trainer and like that the training area can be mostly separate since I have severe panic + agoraphobia/anxiety disorders. - Lots of biking and jogging equipment - Sauna and pool are nice add ons and I don't mind the towels :) Cons: - Equipment does need to be updated in terms of the weight machines and they need more staff upstairs enforcing rules for people dropping weights and talking on their phones / (sigh) blaring their phone speakers loudly and making sure weights are where they should be. I would give it a 3.5 if I could. Once they reopen the change rooms and I can see if any improvements were made there I'll update score.

Fantastic experience: 10/10 staff and facilities. The sauna(s) and pool section were an added bonus and the quiet business decour makes for a relaxing, personal gym experience. Also, Curtis was awesome, amazing customer service !!

Negative experience: The staff are very nice and there’s quite a few machines/cables but they are seriously lacking free weight benches and all the dumbbells and plates are never organized ( you’ll find 5s beside 100s). Some of the equipment is also very old and tattered. If we’re paying GoodLife price we should get the same GoodLife high quality experience and this location is amongst the worst I’ve worked out (I’ve been to many locations across Ontario). Like hire 1-2 extra people to help clean/organize the weights. Also only GoodLife location I’ve seen where they threaten to suspend your membership if you “drop” weights…also have noticed their ac does not work and it’s always very musty and humid inside.

Fantastic experience: The facility has all the machines and everything needed for a great workout. Jose at the front desk is also very pleasant and helpful. I always have a great workout and overall experience here. I HIGHLY recommend!

Fantastic experience: Thank you Jose for the great tour and amazing attitude! You were very attentive and answered all of our questions. :)

Negative experience: Disgusting health hazard. Negligent cleaning and maintenance is putting the health and safety of their members at risk. The men’s change room has black mold growing in every corner, the pool is literally salty the main workout floor is extremely hot because the gym management doesn’t have access to the thermostat. According to the associate the temp is set to 22 Celsius but upstairs the temp is 25*C!There are large fans blowing dust and body odour everywhere. Bathrooms are nasty I’m not sure the 60$ every two weeks is worth it for how bad GoodLife has become.

Fantastic experience: My sales representative was Jose and I have to say he was very welcoming ! He made me feel comfortable for my first time attending . Very friendly and approachable. I laughed the entire time ! He provided a clear understanding of the gym and gave a tour . I would recommend Jose to any new client that is nervous to attend a gym for the first time . Thank you Jose!

Negative experience: AQUA FIT CLASS IS A SCAM!!! If you are considering signing up to this gym for the aqua fit class, DO NOT. I recently signed up my mom through my corporate goodlife account in order for her to attend this class on a regular basis since she has problems with her sciatic and this type of exercise really helps her. First of all, the instructor for this class is unprofessional and rude. She cancels classes on a regular basis with no explanation whatsoever. They also recently reduced the number of people that can attend this class from 20 to 8! The booking system through goodlife is also a scam. Booking system opens up 72 hrs before the class begins. Even if you try to sign up within the 72 hours (when the slots literally open up) the class is already full? how does that make any sense. And that was when the capacity was for 20 people. Now that they reduced it to 8 it'll be impossible to sign up. My mom is very disappointed in this system especially with the instructor, who shouldn't even be an instructor to begin with. She's now switching to LA Fitness.

Negative experience: Absolutely a trash club! You have to pay them even when you freeze your membership. Always long line of people when using equipment. There are better and affordable gyms available. I wish I could give them no start

Negative experience: I’ve been a member of Goodlife for almost three years now, however this specific location, I have never felt so judged and given an unfriendliness energy from this old white man on the front desk. I have been going to this location for months now and not even a “Bare Minimum” customer service will be provided. Also, this gym doesn’t have the most positive vibe. There’s only a couple associates that actually does their job thats why i am giving it a 2 stars. I dont really give feedbacks but this one needs to be addressed, for enjoyable workout and environment.

Negative experience: I have been to many Goodlife Fitness locations and have never experienced such an unfriendly and unpleasant front desk associate. The older white man whom I believe to the a customer service representative; racially profiles members, as myself and others have observed him insisting on double checking membership profiles when asking for a towel. Checking a membership to make sure it includes towel service is not the issue. It is the observation that he only does this for non-white individuals. Myself and my friends that go to the location have observed the same. Just take a other reviews on this location and you can find other people recalling the same. The older white male associate has a terrible attitude every time I come to the gym and presets a drastic difference in attitude in comparison to other associates. I urge management to take action against such behaviour. This is not acceptable and is a terrible representation of GoodLife Fitness.

Fantastic experience: Solid gym to go to, does have its busy time so it's best to go during those weird hours.

Fantastic experience: Ive been working with Amanuel for a little over 2 months now, and he has been an exceptional personal traine!! He has created a comprehensive training plan that has my goals in mind while also being flexible and accommodating the challenges that come with my body.

Negative experience: I normally don’t come to this store, but it’s definitely not a good experience. The old white guy is a definitely a racist, he gave me a look the minute I walked in. And there was a white male who asked a towel and he gave him immediately while it was my turns, he double checked my membership info at the computer, I mean, what’s the difference and why am I being treated differently? have been a member of goodlife for 7 years and I have never been treated like this, and this is a big no for paying almost $100 per month experience! I hope goodlife really should consider when they hire someone like that at the front desk!

Negative experience: GET NEW TOWELS WEST MALL GOODLIFE! The towels here feel like they are 10 years old- tattered, small and with no drying left in them. The Liberty Village location for example has newer towels with better threading. Even two towels here cannot do the job of drying. Been going here for 1+ years on the weekends- I go to the Liberty Village location during the week. Gym is massive with an unconventional three floor layout. Though machines are not upgraded and some of them are worn out, availability is usually not an issue. Parking is always available- huge outdoor parking lot. Register at offstreet.io to ensure you do not get a ticket.

Negative experience: Always dirty and smelly. Cable equipments are never replaced with new ones. They make at least 100x more money than items that are in need to change. Equipments never cleaned, when I talked to staff about it they dont give d*mn thing. Smells like PEE all the time. This place needs air freshener.

Positive experience: Since the GM left last year. The club has plummeted. Not as clean in the men's changerooms..showers broken. They need to bring back that female GM that was there! She made sure the presence of the staff was felt. Now...it's just basic...The management of the club now is non existant.

Negative experience: Well this place is about as good as the reviews I read before coming here. Showers were nasty, even the hot and cold dial was wrong and I almost burned myself because the hot and cold was reversed. I came to go swimming and waited an hour for the class to finish. I start swimming laps and five minutes later they kick me out because another class was starting and then only used half the pool. Wouldn’t even let me swim on the short side of the pool. Staff was friendly though so they get a few points for that.

Negative experience: This is the worst GoodLife I’ve been to. Change rooms look like a Costco Washroom, equipment is janky with screws sticking out. Looks like it hasn’t been renovated since 1989. Gross should be shut down

Fantastic experience: Big and clean place for daily workout. All equipment are well taken care of. Pool, hot tub and sauna is also good.

Positive experience: I really like GoodLife, it’s a good gym - access to multiple locations and the instructors are quite good (and a bit eccentric). The app is also good. Definitely not a perfect gym, but I highly recommend it.

Fantastic experience: Been going to this location for years. The staff is great and if you’re going to work with a personal trainer, I highly recommend Amanuel. Very personable, keeps you motivated and the workouts are fun, safe and effective. With a pool and lots of equipment/space, it’s a great location!

Positive experience: I've visited this location roughly six times in the past short while after being a recent member in Ontario for 2 years now. This place has a lot of great equipment. Great and easy to use. I like that there is parking available and this is a pretty prime location. Easy to get to. My issue is with the clientele. I don't feel the zero harassment policy and being respectful to one another is really enforced here. It's not a very happy location in terms of the vibe. Swearing and fowl language among young people. General lack of respect for other people's time and space. There could be more posters up notifying people about the zero harassment policy as a suggestion. It's a gentle reminder to be respectful! You can absolutely get your work out here but I wouldn't call it positive to be around or that I would recommend it to my parents or friends.

Positive experience: If your guys’ hours differ on holidays, you guys should update your hours on Google to let your members know of them. It was showing as closing at 12 today, so I came in to see a closed place, and it made me waste my time coming here and going back home for no reason... This is not the first time I have encountered this.

Positive experience: Stairs are awesome. I wish the change room was in the other building where we drive to it

Positive experience: This location has some great staff and good selection of machines only complaint is bathrooms are gross and disgusting and they have had a broken urinal there for 1 month now and counting all facts no lies. Do better please and thank you. We pay for things like this to.be fixed not ignored

Fantastic experience: Like the location, good staff, lots of parking available. They have a swimming pool and good range of machines.

Fantastic experience: Jose is amazing! He made sure we were introduced properly and gave us a tour of the gym. I’m always able to get the equipment I need and have a great workout. Jose also listens to your needs and ensures that everyone has a good experience

Positive experience: Good gym, lots of equipment, pool available. Ample parking in the morning. Some equipment does need some maintenance

Negative experience: This gym has looked the same the last 15 years. It's small, grungy looking.. the wifi doesn't work ever and during the summer its over 100 degrees inside. The free weight section is tiny in comparison to the rest of the gym, only reason I even come here is because it's convenient. Goodlife as a hole is a joke, Fit4less which is owned by goodlife charges members $20/month at most.. Goodlife is charging new members $80/month and has less equipment than goodlife does. For example.. the fit4less at queensway has 3 bench presses and a hack squat and 3 squat racks. Goodlife west metro has 2 bench presses... no hack squat and a bunch of other useless equipment. The dumbbells at both places both go up to 100lbs, the rest of the other equipment is similar.. so save your money and go to fit4less instead of this embarassment of a gym.

Positive experience: The staff are the best that I've encountered from all locations in the West end of Toronto. The facility is largely neglected by the corporate office. Most equipment is out of date. Expect at least 30% of the cardio machines to be out of order, or not in ideal mechanical condition. The final complaint is the cleanliness of the men's changerooms and shower area. It's simply rotting and falling apart despite being somewhat newly renovated. There is an issue with the ventilation system which causes the steam from the steam room to be trapped in parts of the basement where these changerooms are located. The overall layout is 10/10. The personal trainers are fantastic. I wish corporate wouldn't neglect this wonderful legacy location.

Positive experience: As goodlifes go this place can be a little tight. It's great they have a proper pool for laps but that being said they could paint the T at the end of the lanes so you can turn properly.

Fantastic experience: I work next door, so this gym is ideally located and has a pool. 5 times per week I start my work day off with a aquatic workout which helps keep the lymphedema controlled enough for me to get through sitting at the computer all day long.

Negative experience: Worst wifi service. Very patchy at best. Expect a song and dance from staff explaining the reason why the wifi is poor. Most locations have horrible wifi but this location is the worst.

Positive experience: Lots of parking spaces. However I find it quite annoying that the change room is completely separated from the workout area. There are no elevators, only stairs. It’s my first time here and that’s such an inconvenience. No guest wifi. Came here non peak time.

Negative experience: Rita is the worst employee ever. She doesn't deserve any ratings. She's rude and doesn't respect her customers.

Negative experience: Julia, plz provide training to your employees. If a log time member has had a corporate membership and it couldn’t be renewed due to a GoodLife technical problem, they should offer members access

Fantastic experience: Nice location, lots of facilities and good staff. There was a nice staff member there by the name of Jose and he was very kind and gave me an excellent tour of the place and it really sealed the deal for me.

Fantastic experience: Joined this gym recently. We were assisted by Jose. Very helpful, has great humour and friendly guy who showed us around the gym and let us know about programs. He was very descriptive and tailored recommendations to our needs. Would definitely recommend coming here.

Negative experience: So many machines down due to maintenance. Why is this acceptable?

Negative experience: Filled with smelly students taking gear. Making the gym packed and taking of their shirts off in the washroom and locker room. To reveal their mid physiques. Should have a serious talk with their parents.

Positive experience: Not crazy busy which is good. Clean, people that work there are polite and helpful. What issues I have , and the reason for the stars is currently three leg presses out of 4 are currently out of service, one has been for a couple of months. I have a stability concern so won't do squats and this is not great for my leg day. Also needs to be a bit cooler as it can get hot in there.

Fantastic experience: I love this this gym! Staff and instructors are super nice. I love the classes, the pool and the jacuzzi. Good variety of machines and weights. The space of this gym is amazing as well. Overall I'm very satisfied, and highly recommend this GL location.

Fantastic experience: I had a great time at Good Life Fitness, all thanks to Jose. He showed me around the gym and explained everything in a simple way. Jose was really friendly and made me feel comfortable.

Negative experience: Just called to cancel my membership and spoke to Brook was very helpful and was extremely customer service friendly. He needed to transfer me to a manager for further information, Cammel. I needed further information about my account and Cammel said she's too busy to deal with me. That I should call customer service to get any information. I asked for an email, instead of waiting on hold for hours. She said it's in the other office and she doesn't have time to go get it, just use the phone number I gave you. I replied wow thats not very customer service friendly. She says I don't like to do extra if I don't have to. I really hope that call was recorded. Then she hung up on me. Another great reason to leave when customers are treated so poorly. Cammel really needs retraining, I hope she gets it before she get fired. Awaiting a call back from head office.

Positive experience: Been here a few times now. The staff here are easy and polite/patient. You’ll have to register your vehicle when parking at this location. This will be provided with instructions inside. The facility has all the machines, and amenities provided at most goodlifes such as Free weights Weighted machines/smith machine Squat racks Cardio machines Stretching zones Cycling Swimming pool + hot tub Steam room Group Exercise room Shower Change room Massage chairs Tanning bed All these are in working conditions, but some equipment seem to be slightly older. The facility seem to be clean throughout. Gym members are nice, also seem to clean after themselves. One downside of this gym is that there is only way to get up and down with a spiral staircase. Definitely would recommend to some friends to check it out when in the area.

Fantastic experience: Been going to this gym for a long time. 10 years +. They have the things I need and use on a regular basis. Tanning, steam sauna, pool and a good selection of equipment. Most gyms do not have all of those things. They have been keeping up with the maintaince more. It is an older gym.

Negative experience: Now before I go and explain just a few things wrong with this location I must say there are some great employees at this gym; my issue is with leadership and corporate. Let’s start with: the only people who give this gym 5 stars are the ones who are coming during non-peak times. Anyone who comes during peak would never recommend this gym. It is a common theme to complain about what a joke it is. This locations A/C has been down for I don’t even know how long now and they’ve just put fans everywhere. Not exaggerating when I say temperatures exceed 90 degrees at times which in my case caused a medical emergency. Reported it to head office months ago and nothing has changed. My prediction is a more senior member is going to have a medical emergency and they will get sued before they repair it. Alternatively, there will be a WSIB claim from one of their staff passing out during a shift. Next, you will see complaints about maintenance as you go through reviews because it just isn’t done. One of the most used pull-up bars has had the grips falling off for months if not longer. Now when you grab it all you do is put your hand in glue, which a hundred people have done before you so not only do you get glue on your hand but people’s dead skin, urine, fecal matter and god knows what else. Let’s say you get passed all of that; nothing is where is is supposed to be. Rather than enforcing people to put dumbells back in their proper place they have given general areas which still doesn’t work. Goes back to poor leadership. Also there is this new trend of smelly students coming in. I’m not just talking working out and sweat smell but come in not having bathed for a few days and putting on old gym clothes. I’ve actually seen members approach these smelly students and tell them to show respect to the people around them. The only reason I go to this gym is proximity and 10 year old pricing. The old location I used to go to shut down and this was the next closest option. Do not waste your hard earned money on this location. Update: Now they have the fire windows open because the air quality is so poor. I also completed a quick walk around to provide everyone proof of the poor maintenance.

Fantastic experience: West Metro Goodlife is my second home. I have been a member since 2008. The Club has a wonderful, vibrant atmosphere, and it offers an excellent variety of equipment. I particularly enjoy indoor cycling. The Staff go out of their way to make you feel welcome. Nicole, at the front desk, is always smiling and positive, and she is extremely creative and gifted in her choice of work attire. Her salary should be doubled. Other honourable mentions include Monica, Ann, and Hannah. (Please forgive any spelling errors. ) Angela Vinci is the best RPM coach in Toronto. Congratulations to Club Manager Julia, for her energetic and creative leadership! Glenn Carey

Fantastic experience: Great place. Unfortunately they close early on Fridays and weekends (not 24/7 but is 24/4) so I have to go elsewhere to work out. Otherwise, I enjoy going here.

Fantastic experience: My friend and I recently joined as members at GoodLife Fitness. Since we are both Flight Attendants out of YYZ, we figured that going to the GoodLife Fitness at YYZ would make sense. After pondering and looking at the different locations around our home, we decided to pay a visit to the GoodLife at the Westmall. I am so unbelievably thankful that we made the trek to go to this location. The staff here are E X C E P T I O N A L! They go above and beyond! One gentleman that specifically helped us one on one was just a pleasure to deal with- JOSE! Literally, even if you don’t feel like going to the gym, you would want to, just to feel his energy! Such a personable, approachable, friendly, helpful, courteous man! He is absolutely incredible in his role. Jose, you’re one in a million! Thank you so, so very much for your efforts in helping Aimee and I . YOU ARE THE BEST!

Fantastic experience: A really nice first time experience! Clean, lots of machines and floor workout items. Jose helped get me started and he was awesome!! Shout-out Jose

Positive experience: Less busy than the other units around, this location has a good variety/quantity of equipment and lots of parking space. Could be renovated? Yes, but in general is a good option.

Positive experience: This is the best goodlife fitness location i have visited. Great staff, clean facilities, the folks are working hard to keep pool, steam room and sauna open. Yeah the whirlpool has been an issue but we see they are working on that as well.

Negative experience: What a joke! It's obvious that the head office is passing the buck to the location. All the responses are suggesting to reach out to the club manager to complain. WOW!!! If Head Office is not willing to be held accountable for the poor upkeep of this location time to look for a new GYM.

Positive experience: Good gym, not enough squat racks or leg press. Often waiting up to 10 min for someone to finish working/texting. Also, the legpress has been broken for over 3 months. When things break, they stay broken. Legpress been broken for at least 4 months now

Positive experience: Goodlife membership allows 3 free hours free parking, you need sign your license plate into your phone at front desk. Ask for Staff

Negative experience: This location is a decent size with most amenities, but it’s severely crippled by its lack of maintenance and care. Machines and cables are out of service for more than two weeks on average. If you’re thinking about doing cardio, you can forget about it or get in a long line. They have over half of their bikes and treadmills out of service at the time of this writing. The maintenance and upkeep is almost criminal when you compare that with how much people are paying for their membership.

Negative experience: Friendly staff, but something needs to be done about weights not being put back in the correct spot, people leaving their weights everywhere, not putting plates back after use. I don't know how but this is never an issue at the one on yonge/Adelaide. Just saw someone look over at the place to out their 10lb dumbbell that was 7ft away and decided to just put it where usually 95lb ones go.

Fantastic experience: I love this location. It has great equipment options, low key, chill vibes (although I purposely avoid peak times) and great staff. The studio for group classes is great too and the instructors are awesome. It's the best Goodlife I've ever been to!

Negative experience: I’m sorry to leave this review, but think that the issues might be better addressed here rather than complaining to someone at the front desk… the hot tub has been out of service since at least July/22 and now I see that 15+ cardio equipment are all out of order with “maintenance in progress” labels on them. At what point will the hot tub be open again? When will these machines be fixed?

Fantastic experience: Great gym! Everyone that works here is very friendly and approachable. I had Zane as my personal trainer and he was wonderful. Very knowledgeable plus he was really great at customizing my workouts to suit my goals. I would definitely recommend him if you are looking to get a trainer!

Positive experience: I love the gym and the fact that it’s open 24hrs most days. Don’t like the fact that many of the treadmills are broken and not repaired in due time. There is also no music in the pool area and there are no family days where you can bring the kids with you for swimming.

Negative experience: 3 weeks and no water!!!! The fountain broken. Knowing they increased the subscription price. 3 weeks. talked with employees and no result.

Negative experience: One of the worst location. Its been a year and things are still under maintenance. They just don’t repair the stuff.

Fantastic experience: My goto gym! Conveniently located and easy to get in and out of. The staff has always been genuinely accommodating. There is a wide selection of equipment and I rarely have to wait for a machine, which is wonderful. The classes are here are usually full but if you get there on time you should be able to get in. And you'll end up feeling great that you went! Love this!