GoodLife Fitness Winnipeg Portage and Banting

Negative experience: Not that it matters much now, since it's closing. But I got a membership a couple weeks ago, the day after I get the membership the gym closes for a few days for a power outage, then after that they announce they are closing that location and porting it to a fitforless, and that we can go to other good life locations in the city. Problem is all the other goodlifes are pretty far away, so I'll have to cancel the membership which I've heard with goodlife is as hard as canceling an xm membership. Anyways, really disappointed, also they advertise on the side of the building "24/7" but they are not open 24/7

Negative experience: This gym is too small. Lighting is too dim. Staff doesnt do any cleaning whatsoever. Cleaning stations are always unavailable or staff is just lazy to change the paper towels or fill up the bottles. I only come here on weekends (or used to) and it gets busy sometimes and I see staff just standing around. Staff is extremely rude too. I’m glad this gym closing down due to staff’s incompetence and I sure hope fit 4 less don’t hire the same employees!

Fantastic experience: I loved the creating hello and goodbye at this location. The showers are one of the cleanest I have seen for most the gyms I have worked out at lately. The facility is nicely lit, well organized and clean.

Fantastic experience: The staff here are the best out of every location I've been to. They are always available and are always making sure the gym and change rooms are clean. I always see Brooklyn. She seems to always be busy doing something, but she always has time to welcome me and everyone else when they come in.

Fantastic experience: Excellent staff ready to help.

Fantastic experience: Kevin was really helpful during my visit. First time at this location and he made it comfortable as possible. Really nice guy. Goes above and beyond

Fantastic experience: Solid gym, not super slow and not packed

Positive experience: I have been gong to this gym for a few months now after rejoining. I find the hours stuck on the weekend where most people would find time on a Saturday to go they close super early, says 24 hours but that's only 3 days a week now.

Fantastic experience: Very happy with Goodlife! Both my son and I go.

Fantastic experience: Had training with tony short and would 100% recommend it as it’s worth the price. Tony is great guy and knows what he’s doing

Negative experience: I do actually like this place but I am pretty confused as to why they have a sign on the outside of the building saying 24 hour gym and when I showed up at 10 minutes to 6pm they say they are about to close…

Positive experience: Great gym in the Portage west area, it's a good mid sized gym and not as busy as other locations

Fantastic experience: Joined a month ago, Dylan Reimer did an excellent job explaining everything about my membership and the gym. Overall an amazing place to work out, definitely recommend.

Positive experience: Good facility, Decent staff. Not too crowded ... which is kinda relief for me.

Positive experience: I go to this gym regularly but last time I was there quite a few things were down for maintenance. All in all still worth it for the diverse sets of exercise equipment. Also, a sauna after a good workout is a good bonus.

Fantastic experience: Lovely gym! Clean, spacious, variety of equipment, and friendly, helpful staff. Have been here many times before and wish I could make it my home gym - unfortunately we live on opposite ends of the city!

Fantastic experience: IVAN is so kind and really takes the time to get to know the gym members and encourages them to reach their fitness goal.

Fantastic experience: I am very impressed with the facillities at this Goodlife location. I have been to many of the Goodlife clubs across Canada and this location stands out amongst them all. Not only is the facillity kept clean and has exceptional equipment, but the customer service is also outstanding. The staff really make an effort to make this gym feel like home. Francois, Ivan, and Fatuum were several of the staff which I always see going above and beyond and they deserve recognition for their continous effort. I would highly recommend this gym if you are thinking about becoming a Goodlife member.

Fantastic experience: My experience at GL has been really good so far! Dylan, the fitness advisor I met on my first visit, helped a lot getting set up! Good workout environment!

Fantastic experience: have been a longtime member of GoodLife Fitness for many years. I have continued to be a member of this gym simply because I really like how clean the equipment and change rooms are. especially with COVID-19, I like how many cleaning stations there are. I wish there would be more classes though, especially BodyFlow. That one is my favourite. Throughout my time coming h ere, I have mostly had positive experience with the staff. It's nice that they greet you when you come in and when you leave compared to the YMCA. I also wanted to give a special thanks to my friend Kacie, who has always been pleasant and does her job with a smile! Even with a mask Lol She has helped me many times with all of my questions. It's people like Kacie who make coming to GoodLife a great place to workout. Thanks for all you guys do!!!!

Fantastic experience: Lovely gym! Clean, spacious, variety of equipment, and friendly, helpful staff. Have been here many times before and wish I could make it my home gym - unfortunately we live on opposite ends of the city!

Negative experience: I have had my membership frozen by choice with 3 months left and just now decided to reactivate it, when called goodlife they advised that it has been active since Jan 1st and that an email was sent in December. The email that was on file is deactivated since I cancelled my Shaw, advised of it and said that they can tell I haven't scanned my card a single time for those 3 months and wondered if there is anything that can be done in this situation. Was told nothing they can do. Zero effort what's so ever on Goodlife's part especially when they can tell my card has not been scanned a single time for the last 3 months. Not the customer service you want. For something like re activating my account without my permission a phone call or a mailed letter should be required to make sure the recipient is aware. Total rip off from Goodlife.

Fantastic experience: Great management and very clean gym!

Positive experience: Great gym, love exercising here. Please open in for 24 hours, that will be awesome.

Negative experience: Hello guys today i am give my experience about this location I joined this gym on 2nd feb and one of member activated my membership and charged me 98.86 on my first payment and then told me we will take next payment 23 feb and then they took my 36.80 next payment on 16th feb and when I asked she told me you took a personal session which I didn’t ask for any personal session and member told it’s free and today i went to talk with them and they didn’t explain and the manager doesn’t know how to talk she was rude and have a bad attitude for your kind information gym is running because people are paying for it if you keep your behaviour like this then no one will come here .

Fantastic experience: I LOVE GOING TO THIS GYM. I feel very comfortable and the staff are nice. This one staff was walking around and gave us advice on how to properly spot someone. Very helpful and i appreciate it. I hope all staffs in goodlife are like that. Not just walking around or just staying infront of their desk.

Fantastic experience: I LOVE GOING TO THIS GYM. I feel very comfortable and the staff are nice. This one staff was walking around and gave us advice on how to properly spot someone. Very helpful and i appreciate it. I hope all staffs in goodlife are like that. Not just walking around or just staying infront of their desk.

Fantastic experience: Good gym with friendly staff

Negative experience: Been going to this location for a couple of years now... Dropped a pair of headphones on the ground within a minute of arriving and scanning my card... within another minute I realized I had dropped them before even jumping onto the machines. As I went back to the desk, I noticed a gentleman heading out in an urgent matter. I looked around for the pair but couldn't find anything. I approached the front desk and they stated nothing had been turned in, in the last few minutes. I looked around and could not find them (all within a few minute time span). I approached the desk again after my workout and again they confirmed nothing had been turned in. I left my phone number and name in case they did end up finding them. Now, onto the reason for the review. I just got off the phone a representative. After explaining the situation, I inquired whether we could look at the camera feed, as I had a sinking feeling, the gentleman who was leaving in a hurry had picked them up and left with them. I was hoping we could use 1 of the multiple cameras in the building to take a look at the feed assuming we could use the Timestamp of the person entering and leaving the building (all within an hour time??). At the point, the representative proceeded to give me multiple reasons why, "looking at the feed" may not been helpful. First it started with identifying the person as they "do not "keep records of timestamps after cards are scanned in. Then they explained the camera video was blurry and probably be hard to determine anything. Then they explained they had a lot to do and wouldn't be able to get to it asap, which is fine, but the fact it was brought up as a reason not to look at the camera...then they explained how the reporting system they have is not setup for this type of thing?!? Again, they listed several reasons why not to look at the camera...giving me the feeling they just did not want to deal with the situation, whether it was time consuming or not. If there was some sort of decent customer service, or even empathy about the situation, the "investigation" would have been started and played by ear...when in fact they gave me every reason they could not to help me... I understand it was my fault for dropping them, but I expected some sort of help or understanding, or at the very least to look in to it without giving me reason why this wouldn't work... Super disappointed Also, another thing Goodlife (or this particular location) does is turns off the TVs 15 minutes before closing...not a big deal but the few times they have done this, the representative wouldn't even acknowledge my presence, but simply turn off all the TVs (could have left mine on) but I understand they have closing duties, just a little weird to do this one duty when it would take the 30 seconds before leaving the building...but I disgress.

Fantastic experience: Positive: Communication , Professionalism , Quality GoodLife is a great place to get your fitness goals. I signed up for a membership there last week. Great service! Kriti at the front desk answered all of my questions. Really good staff.

Fantastic experience: Got a membership from Kasalyn, she was great! Super helpful and friendly. The meeting definitely wasn’t intimidating or pushy. We had good talks and she helped me figure out what I needed and could get out of goodlife. She even recommended the personal training which was suitable for my needs and goals. I would definitely recommend kasalyn if anyone wants to get a membership!

Negative experience: Please open 24/7 soon

Negative experience: The gym is fine but the restrictions are over and they still aren't open 24hrs like they advertise.

Fantastic experience: I have been attending this gym since it opened. I love it!! It’s clean, well maintained and easy accessible. I am one of the early morning crew since inception. All the early morning staff from the beginning make it fill like home! The crew has done a great job in providing a safe place to work out during this difficult time. I am looking forward to when we can work out without a mask!

Fantastic experience: The gym is well kept. No complaints.

Fantastic experience: Great friendly staff and equipment is always open!

Fantastic experience: Not super crowded & friendly staff

Fantastic experience: An awesome place, big and filled with top notch equipment. Waiting for 24/5 to come back

Fantastic experience: The employees were incredibly upbeat, knowledgeable and helpful when giving an orientation to the club. Kasalyn was very easy to talk to and took the time to review what the club is all about. She even sat me down with a personal trainer to provide answers to all my questions. Great staff = great club!

Positive experience: Gym is nice, just a little overpriced and they don't allow guest like other gyms do. They are also quite pushy when registering.

Fantastic experience: I enjoy going to this gym. The equipment is nice staff is friendly. Only complaint I have is that the squat rack area doesn't have very good air circulation, I find it gets very hot in that area if its a hot day out. It is better in the other areas of the gym tho. This place doesn't seem to get too busy and everyone seems very respectful of the gym cleaning up the wieghts after themselves and not being loud. I also like that it is connected to superstore so you can grab some groceries after your workout.

Negative experience: The general manager kaylee is very rude and unprofessional

Positive experience: Don’t feel excited going. Wish I got energized when I entered. However that’s my fault.

Negative experience: Not the place it used to be. I was a corporate member for 10 years and now that I’m retired they want to charge me a $99 new membership fee? I asked management for a one day pass so I could try working out with a mask and see what that was like but they refused that request. I wouldn’t waste my time or money on this organization. Check out the Reh-Fit centre for a much larger free weights area, plus so much more. First class organization and it’s only a few more $ a month. An absolutely wonderful place.

Fantastic experience: Great staff, clean facilities

Fantastic experience: Clean and great equipment.

Negative experience: Went to this location for 1 month but was charged on the account for 6 weeks. When you try to cancel online it is not enough to cancel within 72 hours of the payment date. So you can’t get your money back. On top of that, customer service was rude and condensing about refunding that money.

Negative experience: Love the facilities themselves, but these covid hours are not okay. We pay the most fees in the city and have the least amount of access to gym time.

Fantastic experience: Friendly staff and great atmosphere.I had personal training session with Mat and he is awesome.He was friendly and took his time to explain everything to me.If you are ever looking for a trainer he is awesome.

Fantastic experience: This is my zone, everything working tip top, friendly staff, clean. The kind of place you enter and you already feel super pumped for the work out before you start.....haha!!!

Fantastic experience: One of my favourite gyms in the city! Never too busy, always something to do. A lot of treadmills, and the massage chairs are awesome after a gym session!

Positive experience: Good gym, good clean change rooms, no Arc trainers. That’s too bad, I quite like using the Arc trainer.

Negative experience: Today I called to inquire if I can keep the corporate rate I used to have as I changed my job recently. The person who answered my inquiry advised me that it’s not possible and provided the regular rate for individual membership. After I honestly told her that I’d prefer anytime fitness if that’s the case as Anytime has better rate. She just hung up on me directly without any response even though I was very polite and thanked her for the help anyway. I’ve had a good impression about GoodLife grant park one and that’s why I called back to check. But she totally ruined the brand reputation by being so unprofessional and impolite.

Fantastic experience: Great

Fantastic experience: Great service

Fantastic experience: Great place to work out. Getting really over crowded at times

Fantastic experience: Nice gym

Fantastic experience: Like the place

Fantastic experience: Best gym in the city. Spacious with excellent air circulation. Large selection of free weights and machines. Too much equipment for cardio that is rarely even 1/2 utilized.

Fantastic experience: First time inside and I was greeted right when I walked in by the very polite staff and then got the tour from Alyssa and she was amazing talked with me about my goals and everything I wanted to achieve and I am glad to say I'm now a new member thanks to her and I can't wait to get started. Highly recommended

Fantastic experience: Started going to this location early February 2019. I love this gym so far! Staff are super friendly and helpful. Facility is kept clean and stocked. Machines are well maintained. Also has great airflow. 5 stars all the way!

Fantastic experience: Great experience. I was heading from Edmonton to Ottawa. I just stopped in winnipeg to go to the Gym and get some fresh air . It was 1:00 in the morning and I had bike in the back of my vehicle and I forgot my luck which was stopped me to do my workout!!! One of the employees '' Rafeal'' in front desk offered me to bearing the bike in while I am doing my workout. Now, not only I have great experience from this location also I have great memories from winnipeg in my first time visiting here. Thank you so much Rafeal you have a Great sense of humour

Fantastic experience: Best gym in the city. The employee's make you feel like family and the facility is immaculate. #thebest #gym family #thegoodlife

Fantastic experience: Love this place! It’s very clean, staff is very helpful and friendly, they have reasonable rates, sometimes have giveaways, open a lot of hours. And if you’re hungry from the workout, it’s next to superstore- you can even hear the group exercise when you’re shopping there, Lol!

Positive experience: Good gym, lots of equipment and classes available

Positive experience: Very new gym , and clean. It was nice to drop in. I will have to recommend trying this location .

Negative experience: Ok place to train, weights left and not put back. I watched staff just look at the weights and not put them back or make an effort to clean up. Men's change room was not the cleanest. This was during my visit, don't know if it's like that all the time.

Positive experience: Great gym, not overly busy

Fantastic experience: Clean,lots of equipment and always someone friendly at the front entrance to greet you

Fantastic experience: Clean, lots of equipment. Everything you'd expect from a GoodLife

Fantastic experience: Gr8 place good people

Fantastic experience: Great variety of machines and lots of room inside

Fantastic experience: Been here over a year!! Love it! Friendly staff! CLEAN!!!

Fantastic experience: Great staff! Great equipment! Great atmosphere!

Positive experience: This GoodLife gym is well equipped to suit the needs of most fitness enthusiasts. The free weights area is well organized with barbell plates stacked correctly with nothing left on the floor. Everything is neat, clean and tidy. The change and shower stalls are spotless. I’ve often found though empty soap dispensers in shower stalls. This can persist over many days in the same shower stall so it appears nobody is checking soap levels.

Fantastic experience: Grant Park is on fire, great staff, open space, floor plan is good. Great customer service. Kenaston not so much.

Fantastic experience: Love my morning therapy. Early morning workouts in a not crowded gym is the best.

Fantastic experience: This GoodLife is spacious and never too busy, you can always get on a machine. Recently they've added WiFi that is fast enough for streaming video which is a nice perk.

Fantastic experience: I just changed over from Garden City to this one. Garden City made me second guess changing gyms, it was awful, disgusting. PORTAGE IS EXCELLENT! Clean floors, changing rooms. Friendly staff, excellent facility. Free wifi, great equipment, lots of room. KEEP UP THE GOOD WORK!

Positive experience: Like it here

Positive experience: amazing facility but the staff is really pushy to sell memberships to everyone repetitively, I even received a call several times after asking for my number not to be on their caller list. Otherwise it is a nice place to workout.

Positive experience: One of the best locations in Winnipeg. Newer machines, good layout & a great fitness class schedule.

Negative experience: Do not deal with assistant manager Jessica. She is unwilling to help and is not assistant manager material. Brad is great.

Fantastic experience: Friendly & knowledgeable staff. Clean building and equipment. Great classes!

Fantastic experience: New and excellent

Fantastic experience: Great place to workout.

Fantastic experience: Friendly staff. Clean love the virtual fitness classes.

Fantastic experience: Amazing spin instructor!

Positive experience: Very nice. sometimes crowded. Lots of cardio machines, never a wait for benches. Very well kept and staff are very friendly and helpful. Music volume fluctuates, sometimes is too loud other times you can't hear it. Shower pressure isn't the best and it's a struggle to keep a constant temperature, but, all in all, best gym in the city.

Positive experience: Great classses, clean change rooms, and very welcoming staff

Fantastic experience: I love this gym so much. It's always amazingly clean, staff are everywhere but don't invade your space. If anything needed maintenance you wouldn't notice because it's taken care of so quickly. The showers are always hot and they offer towel service. The lockers are massive, I've shared one with 3 friends and we still had room (in the winter).

Fantastic experience: Very clean, can get busy but otherwise a nice gym.

Fantastic experience: Love this gym, extremely friendly staff, new equipment that is well maintained.

Positive experience: You're standard Goodlife, friendly staff though

Negative experience: Nice place, but way too much miscommunication. Causes alot of issues.

Negative experience: 24 hours gym that closes at 8pm on Weekends :(

Fantastic experience: Clean

Positive experience: Sometime it get really busy

Fantastic experience: Very clean, can get busy but otherwise a nice gym.

Negative experience: Very clean .friendly staff.