GoodLife Fitness Victoria Bay Centre

Fantastic experience: Love the Body Pump class with Kumi!!

Negative experience: I’ve been a member for 11+ years. The staff asked me to change my pass about 6-7 years ago to have unlimited guest privileges but paying a bit more, then this year they took that away from my membership. Terrible business practice.

Positive experience: great gym, would be fantastic if the opened at 5am monday-friday

Negative experience: I was harassed by a man inside the gym (it's on camera and it was acknowledged by management) and despite numerous efforts and emails to get the man banned or his membership suspended, they would not. So I no longer will step foot in any goodlife again. My friend also quit the gym because a man crossed se*ual lines with her and kept his membership. Very sad that they won't protect members or employees from harassment.

Fantastic experience: "I recently visited Goodlife gym and was thoroughly impressed by what they have to offer. While I haven't started my membership yet, I was drawn in by their fantastic facilities and welcoming atmosphere. The staff were friendly and helpful, and the locker room was clean and well-maintained. I'm excited about the variety of programs they offer, and I can't wait to get started on my fitness journey with Goodlife gym!"

Negative experience: Closed after 10pm, pretty lame.

Negative experience: Im a Goodlife fan. Have been a member for many years and visit GoodLife gyms all over the country regularly. This is by far the worst location i have visited. The change room locker doors are a delaminated and make it look old and gross. Also they don’t seem to heat it. Might just be drafty from the exterior wall of frosted glass but i expect they do ot to appease the local population in there nonsensical wasted efforts in combating climate change. It was too cold for me to want to use the showers I didn’t want to get sick. In fact i was so chilled all i wanted to do was hope into the sauna after i changed to my gym attire. However no sauna at this location of course. Probably think it will heat the planet around here. The operating hours are a pathetic joke even the city ran gyms have longer hours. Also in the morning there is only one entry you can get in and no signs or anything indicating this, you just have to keep trying until you find the entry. If i had joined goodlife in Victoria i would have thought it was the worst outfit out there. Its too bad because other locations do soooo much better and i would recommend every single one i have visited with the exception of this location.

Fantastic experience: Really impressed with this location! Visiting Victoria for the first time and glad there was a nice GoodLife to go to. We came before the mall opened, parked in the underground lot, went up the parkade elevator to level 1 (inside the mall), then switched elevators to one that goes up to 4th floor where the gym is. It’s easy to find up there. Oh and free parking for 2 hours, just register your vehicle on the tablet at the GoodLife front desk. The change rooms are across the hall from the gym entrance, a bit abnormal but totally fine since it’s locked, and the front desk staff buzz you in. And the change rooms were great, newer and cleaner than other locations I’ve seen before. The front desk staff member Laurie was so nice, the nicest I’ve encountered at any GoodLife location, so shoutout to her for making everyone’s day brighter!

Fantastic experience:

Fantastic experience: Relatively small gym but got enough equipment for a good workout.

Fantastic experience: Clean gym and friendly staff. Great for 24HourFitness visitors from USA.

Positive experience: Great staff, very clean, something is always broken

Fantastic experience: Friendly staff, good selection of equipment. Doesn’t get unreasonably busy at peak times. Lots of free weights, squat racks and even weightlifting platforms.

Fantastic experience: Great staff and clean facilities.

Fantastic experience: Really like this location. Use it when in town visiting family. Great selection of equipment (much that isn't at other locations) and not overly busy when I have been there. And very friendly and helpful staff.

Fantastic experience: Very friendly staff; great trainers; not a gym where people “show off” but a friendly community of regulars. Great place to get fit at any age, any size! Never too busy. Very clean. Awesome classes with very dynamic instructors. Free parking. (I wish there were posters asking/enforce people to use 1 machine at a time and not use machines as a seat to chill & do texting. )

Positive experience: Good location very clean .friendly staff.

Negative experience: Been going to this location for 10 years but cancelled my membership this time as the fees have gotten obscene. My annual pass cost went up 20% this year when I went to renew, and almost was the same spike last year. Enough is enough! Goodlife offers no customer loyalty service or fixed pricing for long-term clients - the rates just go up and up and up. There are other decent gyms in town that cost less than half! They have lost a lot of regulars and trainers since covid which makes me think they are losing money and will close eventually. So long to the Good Life!

Fantastic experience: Nice goodlife inside a mall. Lots of squat racks. After hours entrance on View St. Free 2 hour parking in underground parking lot below the mall, entrance from View St.

Positive experience: Good gym, maitenance is slightly behind as with most gyms post covid.

Fantastic experience: Awesome Place to go to!!

Fantastic experience: Love this gym

Fantastic experience: Great location in downtown Victoria. It was a bit tricky to find how to get in before the mall opened (mall entrance off of Fort Street). It’s not the biggest and most equipped GoodLife I’ve been too, but it still has a good variety of equipment. I went early in the morning and there were no issues waiting for equipment. Friendly staff at the front desk.

Positive experience: Huge, very clean and welcoming gym. Lots of workout options and assistance. Took my very first Zumba class yesterday with Kumi, wow! She should get the prize for best fitness instructor for sure! She makes it personal and sooooo fun!!

Negative experience: great equipment ...but....far far far too expensive

Fantastic experience: Well trained staff, and very well maintained equipment. Great location! Can go shopping right after my training :-)

Fantastic experience: Very nice Jym

Fantastic experience: Love it. Friendly staff and very nice and tidy gym. I wish they could extend the weekend business hours.

Positive experience: Great service great gym great facilities, very very weak, poor WiFi, 20 min just to connect.

Positive experience: Awesome selection of equipment! 4 squat racks, 4 Olympic lifting stations and plenty of free weights. Not usually busy too (maybe because of membership cost). I don't mind paying extra for clean, bright gym. I've read a lot about PT sign up being pushed on members but I haven't experienced it. I signed up at the old location though. If you want a gym where you don't have to stand around waiting for equipment (eg. Steve Nash FW) and U can enjoy a nice view I recommend. Only Con is price The staff are great but don't expect to meet many friendly fellow members!

Fantastic experience: The people that work there are very friendly and nice. I am visiting for a couple weeks and they know my name by day 2. The equipment variety is good but it has only 1 of each except power racks. They have more power racks than most gyms. It is a clean and the layout is not bad.

Fantastic experience: The people that work there are very friendly and nice. I am visiting for a couple weeks and they know my name by day 2. The equipment variety is good but it has only 1 of each except power racks. They have more power racks than most gyms. It is a clean and the layout is not bad.

Fantastic experience: I chose to spend a bit more $ on this membership vs other gyms for a few reasons. 6 months later, I am satisfied with my decisions. 1) the gym has a great, sunny view 2) It's tucked away, feels private. 3) change rooms are updated and quite spacious and clean.

Negative experience: One of the worst gym I've been to, they close too early, they tell you that you will be provided with many options and facilities, that's not true, and they would tell you that the associates are there to help, and whenever I ask for help they say they are busy with other clients! So why anyone would go there?

Fantastic experience: SERIOUSLY PUSHY SALES PEOPLE HERE, PEOPLE. IM SERIOUS. IF YOY CANT AFFORD TO PURCHASE PERSONAL TRAINING SESSIONS ON TOP OF YOUR MEMBERSHIP WHEN YOY REGISTER, THEY WILL LITERALLY ASK YOU, LIKE WHY TF NOT? I'm like, uh, because.... I can't? My rent is a lot, my living expenses are already too much as it is, I just wanted a gym membership because I want to have the option of going to the gym sometimes? Etc? The girl asks me, "if you buy these sessions, would you actually be unable to pay your rent? Like, you wouldn't have enough because of the sessions? They're only like $290" for this package(or whatever). " I was really upset that she said that to me and was so pushy after I said no. I never went back and cancelled my membership I had just signed up for. It was so embarrassing. So rude. I don't understand how she could be so ignorant and impolite. Also, People shopping at the mall can watch you work out from the other side of the glass windows.

Positive experience: I really enjoy this gym. I usually just do a ton of cardio and they have lots of machines. It seems like there is never more than 10 people at the gym, even less on the machines. I usually go in the afternoon before 3pm so that could be the reason. Staff seem friendly, they haven't bothered me since the free orientation/fitness ability test thingy. Parking at the mall for up to two hours if you're a member of the gym.

Positive experience: Solid goodlife with a nice view. The changerooms are located outside the gym as it's in the mall, but other then that decent gym with a good selection of equipment

Positive experience: I was visiting Victoria and wanted to try out this gym location. Interesting setup (workout area is a cross the hallway from the change rooms and showers, staff need to buzz you into that area each time you enter) the treadmills at this location seemed a bit outdated compared to the other locations I've gone to, and it always felt like I was on an incline even though I removed the incline in the treadmill... The TVs/connection were also poor. This location was a bit cramped given the layout so distancing was a bit difficult at times. Nice thing about this location is that there is a bit of a view of downtown near the cardio section, and they have different (arguably better) equipment compared to the other locations I've been to ( legs, glutes, core). Change rooms/shower areas were clean.

Fantastic experience: Written by Paula Mitchell. I attended a personal training session with Derek Feuchtwanger today. I felt it was important to review the equipment and my fitness level given I have been away from the gym for 18 months. I found the session extremely helpful. Derek was very knowledgable and professional in his approach and focussed on helping me find ways to deal with a shoulder injury going forward. I left the session with a good practical approach to what I need to do to accomplish my goals. I would highly recommend Derek as a personal trainer or a resource at the club for fitness advice. He didn't pressure me to invest in personal training sessions based on my injury and current goals. But I would recommend him as a personal trainer based on today's experience.

Fantastic experience: By far the best gym in town!! No one can beat the cleanliness standards. I miss 24 hours gym though!! Friendly staff and all equipments are always in order.

Fantastic experience: Good location and nice use of space. Plenty of racks and platforms, air bikes, turf area, massage chairs, etc.

Fantastic experience: Good location and nice use of space. Plenty of racks and platforms, air bikes, turf area, massage chairs, etc.

Fantastic experience: Great Staff ! They do a fantastic job of keeping the gym clean during these nutty times. Very friendly and courteous towards members.

Fantastic experience: My gym. #CanadianStrong keeping us fit with live classes on IG daily!

Fantastic experience: One of the cleanest gyms I've ever been to. And I've been to many all over the world. Lots of equipment including sleds, turf zone, Oly platforms, etc.

Fantastic experience: Good experience so far (1 year) Friendly, helpful staff. Five (I think) squat racks. Other members are considerate, at least when I go and I rarely have to wait for equipment. No complaints!

Fantastic experience: Great place for a workout. Staff are awesome. All safety precautions in place to make your workout safe.

Fantastic experience: Great Gym!

Fantastic experience: Spacious gym. Large variety of equipment. I hope they increase the weekend hours.

Fantastic experience: Good pleace

Positive experience: Walked by. Looked like they were closed until further notice due to the COVID-19 restrictions imposed by the health officials.

Positive experience: The Club Still Open?

Positive experience: Lots of great machines to use and space they even have a tanning bed would be great if they were 24 hours or at least open later on weekends

Fantastic experience: My gym. #CanadianStrong keeping us fit with live classes on IG daily!

Positive experience: Does the job. But probably least appealing Goodlife I have been too

Fantastic experience: good training facility

Fantastic experience: Very warm and welcoming staff! They took the time to show me around and help me get comfortable with the facility.

Fantastic experience: Amazingly friendly team with a lot of heart. I never felt judged even when just show up for a qick walk on treadmill.. some serious..die hard athletic types along with myself and others blend in and feel good getting out to the gym. Bless this psrticular gym.

Fantastic experience: I had great experience so far with my fitness trainer Cameron. He went exceptionally beyond to motivate me come to gym constantly checking with me on emails and phone. I was struggling because of personal issues and missed certain sessions. He open heartedly assured to provide me my missed sessions. He is so knowledgeable and provides you information on how every exercise would affect which part of body. I loved the way he checked on my wellness proactively which you don’t see often in business these days . Highly recommend this place. Cameron is most positive person I have ever met .

Fantastic experience: Great place to exercise, clean, and not crowded other than rush hour. Friendly staff. Especially for travelers and short time membership was cheaper..

Fantastic experience: Top notch professional gym, something for everyone. Great classes, nice staff. Super clean.

Fantastic experience: A very big space with all of your workout needs!

Fantastic experience: Great place to exercise, clean, and not crowded other than rush hour. Friendly staff. Especially for travelers and short time membership was cheaper..

Negative experience: I highly recommend staying far away from this facility. Their nothing but crooks I've spoke to the manager at the gym its self and the office manager they both agreed my gym membership has been canceled now their sending my case file to collections I've recently had a hernia from being trained wrong at their gym and now they pull this stunt 5 months after my case as been supposedly closed I'm boy reporting them to the better business bureau. Not only they closed their second gym to crame everyone into their smaller facility in the mall this place is a joke

Positive experience: Small but nice staff, amazing instructors and the classes are great. I always feel good leaving here, however I did have my locker broken into (when my lock was on) by someone as did many other women. It would have been nice to have been warned of this when they knew of this issue by a simple print out in the locker rooms.

Positive experience: Just visit and feel healthy

Negative experience: reception service is very bad. I don’t recommend it

Positive experience: Google says I was here, I don't remember. I dunno, walk in check it out

Negative experience: Very pushy. Just feels like they're trying to sell you on their memberships even if you explicitly express that you are not looking for a membership and just want a place to drop in. No "drop in packages" available. Drop in fee of $25.00 is outrageous. Membership fees are outrageous. Terrible business model and terrible atmosphere for a gym. No sense of community and support, feels like they are purely there to just make money. There are so many locally run community-based gyms in this city that are way better options than this place.

Negative experience: First time at this gym and the lighting is horrible and way too small to accommodate the amount of members. Definitely wasn’t what I was excepting for a downtown location.

Negative experience: I was a good life member for years then I moved to Victoria, the hours of operation at this cities location are unacceptable.

Negative experience: Way overpriced. They raised their prices and it now costs $80.00 per month for a membership.

Negative experience: We have been going to the Vic West location for 5 years. This location was closed and we were “transferred” to the downtown location. This location is poorly managed compared to Vic West - has less strength training machines, and some of the machines/equipment were broken/not well maintained. Very disappointed with how GoodLife managed the transition, knowing a lot of members from Vic West location will be coming to this location, yet, not prepared for this at all. They just don’t care.

Fantastic experience: Friendly knowledgeable staff great prices

Fantastic experience: Wow.. what an amazing center

Fantastic experience: Great location with lots of space to workout without getting it crowded! The personal trainers are very helpful and available if you need assistance with anything!

Fantastic experience: Nothing to complain. Very clean, Hammer Strenght machines and nice staff.

Fantastic experience: Great equipment and classes!

Fantastic experience: Keeps you going. I don't know exactly what it is but when you turn fifty you start loosing your upper body strength. So it becomes clearly important to be active. This is one way to do that. One of the reasons why this is good is because you are not doing it alone. If this isn't your cup of tea then join a walking group. They have them in Cook street village and in James Bay. Good luck!

Fantastic experience: there are lots of squat Racks, the gym is nice and clean and the class schedule is great! Love it

Fantastic experience: I've been working with Cameron, and I love the morning front desk staff. Great atmosphere and they are so friendly and welcoming. I would recommend to anyone and Cameron is a great personal trainer!

Fantastic experience: I have been a Goodlife member for 3 years now and really enjoy training here. The staff are great and the gym itself is very well equipped. Change rooms are great, could use a sauna though!

Fantastic experience: Stupendous place to workout. Very clean gym in a convenient location (very close to work for me) with a great crowd! Equipment is kept in stellar condition.

Fantastic experience: I love the 2 hr parking!!

Fantastic experience: Love it!

Fantastic experience: well equipped, clean, great staff great classes and trainers

Fantastic experience: Kumi, the instructor of BodyCombat, Zumba and some BodyPump classes, is my absolute favourite! She's super friendly & encouraging, funny, and always gives you a really good, really sweaty workout.

Fantastic experience: The staff here are chill. Lots of machines, and no one will try and stop you from working out the way you want to. "Right side up, upside down, you do you. " - Is what they said.

Fantastic experience: I have a been a goodlife member since 2015 and I couldn't have asked for a better gym. plenty of machines, well trained and friendly staff, great atmosphere and ... it feels like home!

Fantastic experience: It's filled with heavy things to pick up and put back down again.

Fantastic experience: Excellant

Fantastic experience: Great atmosphere, amazing people and tons of state of the art workout equipment. Awesome group fitness classes and personal training as well! Would highly recommend.

Fantastic experience: A very clean gym with lots of natural light. Equipment is well maintained and they have 6 squat racks! 2 hour free parking is also a huge bonus.

Fantastic experience: Have really enjoyed my experience working out here!!!

Fantastic experience: I love this gym :)

Positive experience: Edit 2- The Manager Drew Todd is a wonderful professional person. He resolved the issue with a refund finally. 4 stars now (just for Drew) Edit - From 5 Star to 1 Star I won't recommend this facility - Stay Away. I cancelled my membership and I have been told that everything has been processed but I noticed that the account has been charged again after 1 month. The person at Front desk told me that it was a mistake done by part time job employee and he will pass it to the manager for resolution. The Manager did not even bothered to call me back. When I called them back to enquire, I have been told that my account is still in effect and I need to pay $99 to cancel my membership. so please avoid this facility and do not fall in their membership trap.

Negative experience: I hate working out so my rating means diddly...

Positive experience: The staff are nice but sometimes too crowded.

Negative experience: Havent been inside

Fantastic experience: SERIOUSLY PUSHY SALES PEOPLE HERE, PEOPLE. IM SERIOUS. IF YOY CANT AFFORD TO PURCHASE PERSONAL TRAINING SESSIONS ON TOP OF YOUR MEMBERSHIP WHEN YOY REGISTER, THEY WILL LITERALLY ASK YOU, LIKE WHY TF NOT? I'm like, uh, because.... I can't? My rent is a lot, my living expenses are already too much as it is, I just wanted a gym membership because I want to have the option of going to the gym sometimes? Etc? The girl asks me, "if you buy these sessions, would you actually be unable to pay your rent? Like, you wouldn't have enough because of the sessions? They're only like $290" for this package(or whatever). " I was really upset that she said that to me and was so pushy after I said no. I never went back and cancelled my membership I had just signed up for. It was so embarrassing. So rude. I don't understand how she could be so ignorant and impolite. Also, People shopping at the mall can watch you work out from the other side of the glass windows.