Hone Fitness Queen & Carlaw

Fantastic experience: My favorite place to do exercise!!! Staff so nice and friendly :D They let me practice my samba and salsa in the orange area ♥️

Fantastic experience: Enjoy going to this job! One my favourites in the city!

Fantastic experience: Very friendly staff, great ambience and cleanliness!

Fantastic experience: This gym has a friendly environment, which is reflected from the staff. Nahuel's greetings, positive attitude towards questions and observations have contributed towards making it a comfortable experience.

Positive experience: Great location, equipment well maintained! But desperately needs water bottle filling stations! And it would be great to workout past 6 on weekends!

Negative experience: smelly bathrooms, a limited choice of weights, and is often too busy. The inflexible cancellation process with $150 fee further diminish the experience. Overall, very disappointing.

Positive experience: Good gym. 2 floors (change rooms on lower level). Misses tricep press

Negative experience: A the beginning felt like a great place to work out. Soon after discovered not a very friendly welcoming environment. Better off training at the park

Fantastic experience: Very good I enjoy going there

Fantastic experience: Clean, spacious, simply and machines work great. I think this is easily their best location. And hopefully they have more like these. The layout is especially great with cardio, stretch/free form exercise areas and upper body focus on the top floor and lower body and squat and dead lift areas in the basement. Simple and reasonably priced

Fantastic experience: Best gym In toronto hands down

Fantastic experience: Best Hone Fitness location. I come every evening. The guy at the front is always super friendly and welcoming. He went out of his way to help my look for my water bottle I forgot there. Nauel is the best!

Fantastic experience: Closing shift guy was very attentive, great music, loved his vibe!! <3

Fantastic experience: Great gym, apparently it's the biggest Hone location in Toronto

Positive experience: Could be cleaner.

Fantastic experience: Amazing staff and friendly atmosphere :) Good location, great customer service and cheap price for such big gym with all necessary equipment! Highly recommend

Fantastic experience: Great gym and great staff!

Fantastic experience: Friendly staff! Clean and spacious! Highly recommending.

Positive experience: Went to check it out. May join. Liked the vibe there.

Positive experience: What you see is what you get. This is a no bells and whistles gym with a great space, decent equipment, and a very reasonable rate. Now, don't expect fully stocked bathrooms or towel service, but do expect an open space with solid equipment, great areas to stretch, and why not grab a tan (no surcharge) during the colder months. Mornings are pretty quiet. I never have to wait for anything. I'll update on evenings and weekends once I get there. The crowd is very inclusive, non intimidating for newbies, with body types of every kind and skin tones in every shade. It's a very welcoming environment. Get it!

Fantastic experience: Great spacious gym, with lots of equipment, affordable price and very friendly staff ;)

Fantastic experience: Great staff, very clean, great value. Lets get huge!!!

Fantastic experience: Great location and fantastic team !!

Fantastic experience: Spacious place with a good variety of equipment, you don't feel on top to other people, very helpful and friendly staff; also good location.

Fantastic experience: Great gym with friendly staff :) I like the variety of equipment and how promptly they replace broken equipment.

Fantastic experience: Such a wonderful gym! The staff here are so nice! Jessica is always so warm and smiley what a great place to go!

Fantastic experience: Dope gym

Negative experience: Multiple robberies from lockers, no cameras, and management apathy. Always carry your belongings (including your coat) with you.

Fantastic experience: Best gym in the east end. Simple, affordable, clean, nothing fancy. Just people doing their workouts.

Negative experience: If I could give this place 0 stars I would. Poor customer service and trainers that don't show up for scheduled appointments. Getting a refund on personal training sessions was a nightmare. Front desk staff are not trained on how to do their job. Never again.

Positive experience: Good gym, well equipped, great environment. But could use some maintenance. Some machines are visibly worn out, and the bathrooms seem to be cleaned very loosely. Opening hours could be better.

Positive experience: Boa localização, bom atendimento e equipamentos novos. Gostei do fato de abrir todos os dias e do horário de funcionamento. O preço é um pouco caro para um local que não dispõe de instrutor.

Fantastic experience: Great Gym, unpretentious and straight to the point! Staff are super nice, massive selection of machines and equipment, Always clean & tidy! Highly Recommended if your looking to WORKOUT!

Positive experience: Pretty nice gym a lil crowded but welcoming atmosphere The front desk staff isn’t always here tho sometimes you might have to wait for awhile

Fantastic experience: I like that doesn't have a lot of frills. Get in, work out, and leave. The atmosphere is refreshingly unpretentious, making you feel comfortable and focused on your workout. It's relatively big and spacious, giving you room to move, stretch, and work out without feeling cramped. It's a different story during peak hours, though. They offer a comprehensive range of equipment, although at times, they may take a while to repair any that's broken.

Negative experience: The mirrors are always super dirty, they don't clean them. The leather of the machines are torn. at Christie's they change them from time to time, not here. They have a very neglected gym.

Negative experience: COMPLETE SCAMMERS. I have been a member at this gym for over 5 years, when asked to suspend my membership due to upcoming 3 month travel plans, they ensured me that after I submit the cancellation fee, they would cancel the payments until i reinstate my membership, 3 months after sending the cancellation fee, I happened to noticed they were still charging me 3 months after i cancelled!!! I sent Thaise the proof of accepted cancelation payment and her response was..ok, now we will cancel your payments, I was stunned. This place has horrible customer service and is completely shady. I will never go back here again.

Positive experience: Just joined this gym. Love it! But could you clean your mirrors please and keep them clean?

Fantastic experience: It's one of the original Hone Fitnesses. As such, many of the weight plates are missing pieces of rubber or inner metal rings. That being said, awesome variety of machines, including cardio machines. Two floors, very spacious.

Fantastic experience: Signed up the gym yesterday. Friendly stuff, good vibe, surprisingly chads are also nice with few lunk, very spacious. Don’t know what’s there to complain..

Positive experience: Its really nice and big, convenient location. The showers/ lockers area needs attention to. Still my favourite place to workout at this time.

Fantastic experience: My favourite gym ever and been to a few. Not crowded, huge variety of machines. Almost no waiting time. Nice staff. Cool public. No one bothers you at all.

Negative experience: The actual gym is fine. Had one treadmill randomly shut off on me in the time spawn of 4 years. The business practices they've used over COVID and their general cancellation fee for non-committed members is unacceptable. If you get the non commitment plan which you pay extra. Why would you think you pay extra, well under the assumption that you can quit at will, "Non-commitment" Right? Wrong, you have to give a 45 Day notice. And if you decided to quit at will, you immediately get charged 3 biweekly payments of $67. It's almost like when you try to quit you get charged for quitting as if you were a committed member. It makes sense as to why you're only able to do this online, since you'd have a lot of vocal customers at the receptionist desk.

Fantastic experience: Good location, decent weights and great selection of machines.

Negative experience: The gym is ok. Horrible customer service. Won’t let you cancel your membership and harasses you for payment; months after providing notice of cancellation. Do yourself a favour and go to Dwell/ GoodLife

Fantastic experience: Great gym an staff. Good prices also

Positive experience: Enough treadmills and equipment. Apathetic staff and rather dirty locker rooms. They have now reduced their hours as well. Can’t beat the price but very no frills.

Fantastic experience: Great gym, unbelievable equipment (almost all of them technogym), great staff and the best deal in the area.

Positive experience: I come here to take a break from constantly going to the Danforth location. This location is really big, they have at least two of everything, the change rooms are nice and big and clean. They have long lines of ellipticals and treadmills by the windows. Their leg extension is so cumbersome and painful on the back of the thighs and they have the most uncomfortable glute machine I've ever used, this thing is like a medieval torture device. Their ab machine is another weird one with straps instead of bars, very uncomfortable and not very hygienic because you can't clean it. They don't have a very good assortment of light free weights and I couldn't find any elastics that were the lightest thickness, just red and up, no green or yellow. It is a nice large open space and a nice relief to get away from the small gyms. The only gym I've ever been to without music, at least you don't have to dread hearing obscene rap.

Fantastic experience: I like this gym

Positive experience: Best worst gym around. Equipment is great if not broken. If it is broken, probably going to take a few months to be fixed. The good: - Can bring a friend - Well priced - Lots of equipment The bad: - Weights are everywhere, not in the good way - Broken equipment takes a long time - Use of spray bottle and paper towel to clean instead of a wipe - Staff are pretty picky for what is enforced whenever they feel like it. I recently got called out for warming up for my deadlift upstairs and the staff would not leave until I put the bar and weights away. However, I've seen the same staff ignore people deadlifting three plates, hip thrusting three plates, and all that upstairs. Somethings to note: - To cancel, you have to give a TWO month notice. - If you're planning to sign up, there are sales that give you one free month once a week every month. Unfortunately, I will continue going to this gym until something better for the price comes in the area.

Negative experience: They make it so hard to cancel

Negative experience: Location is excellent and tons of equipment it was honestly a great gym, until new staff came. I've been coming here for over 2 years now roughly 3-4 times a week, working out without any issues, however with the new staff today I was deadlifting 225 for warmups and I got a warning, a few minutes later I did some 315's, probably the quietist you could do 315's while staff were watching me fully control the whole concentric and they said "nope that's too loud" I asked if I can use mats to muffle the sound even further and they said "no you can't use them either and if you make any more noise, we're going to have to ask you to leave since we've already warned you" keep in mind I have been heavier weights without controlling the concentric before for years without any issues. This was on a Friday morning at 10:30 a.m.. Like another reviewer said, it seems they pick and choose who they enforce rules on, since I seen people with way less weight make more noise while lifting and while not controlling the down motion of their lifts either. Edit: I asked around it seems like other people have other negative experiences with the same staff in the mornings, particularly the Asian woman with square thick rim glasses shoulder length hair, blonde/purple around 5'2 around 95 lbs it was her alongside a Middle eastern/Tamil man, short thinning hair, around 5'3 and 130lbs and a beer gut. I have told the reasoning behind the cancellation behind my membership, the cancellation process is a quick email, however ignored the reasoning, still silly how you need 45 days to cancel.

Positive experience: Love the Leslieville loft feel to this gym! It's a huge space and there are tons of weight machines and cardio machines. The staff are friendly and there's a vibe of fun in the gym. My only complaint is that I wish it was open a bit earlier on the weekend. Otherwise, it's a fabulous gym.

Negative experience: Staff pick and choose who they want to enforce rules on. Recently been told by gym staff that chalk is no longer allowed even though I use liquid chalk. Yet I see other members using chalk freely and seen staff work-in with their friends who use chalk without an issue.

Positive experience: Solid gym. Could be a bit more reasonable with the price but good gym

Fantastic experience: This gym used to be my favourite location. It has a lot of different equipment in a huge space so you don't have to wait for other members to finish their set before moving to your next exercise. However, lately it seems like the place is falling apart. The air vents are filthy and caked with dust which result in poor air quality and pose as a fire hazard. The upholstery on several benches is torn and falling apart. One of the benches has even lost its bolts and fell off which I fixed myself and then informed the staff. The dumbells are never in order and its frustrating because the staff just leave them the way it is so members follow suit and just leave weights everywhere. I don't ever see any staff sanitizing/cleaning or doing maintenance. One of the cable machines has been broken for several months. The gym lockers have mud and salt in them from winter with no apparent cleaning done for months. Management needs to do a huge overhaul of this place because teh members deserve a cleaner and safer environment where theyre excited to come workout. I now go to the Pape and Danforth location where the equipment is in much better condition, the staff are visibly assisting in re-racking weights throughout the day and the locker rooms are much cleaner. Update: I’ve been seeing staff put in more effort with organizing and cleaning the facility in general, as a side note my original post was never against the staff as they have always been courteous and helpful throughout the years. Update June 2022: Gym equipment has been repaired and upholstery replaced for some benches. Great job Hone Fitness and staff!

Negative experience: This company continues to harass me via email. When the pandemic was over they instantly reinstate your membership without permission. They will continue to charge your card even though you never come back. They will offer you $100 off your outstanding bill, then offer 25% off, then 50% off, then ask you for $30 to cancel your account. Horrible business ethics. Furthermore the staff are rude, unfriendly, and act like glorified mall cops when trying to enforce rules at the gym.

Positive experience: Gym equipment is good, atmosphere is good. Only complaint are the hours. Prior to covid they would be open till 11pm on weekdays, however since have changed to 9pm and have not adjusted back. I prefer to avoid using the gym from 5-8pm due to peak hours and equipment being used. I am also unable to use it anytime before that because I am working. There is no music in the gym, so you can hear any noise across the gym.

Negative experience: this gym is a scam and they will charge you long after you cancel your account and will basically blackmail you with the threat of going to collections.

Fantastic experience: Resonable pricing just dont lose your keytag, use the app

Fantastic experience: Awesome location, well organized and clean + super friendly staff.

Fantastic experience: the manager is very helpful as well as the staff. very clean gym

Fantastic experience: Great space, perfect location and very friendly staff

Fantastic experience: Great equipment, lots of racks, good value for what you pay

Fantastic experience: This gym used to be my favourite location. It has a lot of different equipment in a huge space so you don't have to wait for other members to finish their set before moving to your next exercise. However, lately it seems like the place is falling apart. The air vents are filthy and caked with dust which result in poor air quality and pose as a fire hazard. The upholstery on several benches is torn and falling apart. One of the benches has even lost its bolts and fell off which I fixed myself and then informed the staff. The dumbells are never in order and its frustrating because the staff just leave them the way it is so members follow suit and just leave weights everywhere. I don't ever see any staff sanitizing/cleaning or doing maintenance. One of the cable machines has been broken for several months. The gym lockers have mud and salt in them from winter with no apparent cleaning done for months. Management needs to do a huge overhaul of this place because teh members deserve a cleaner and safer environment where theyre excited to come workout. I now go to the Pape and Danforth location where the equipment is in much better condition, the staff are visibly assisting in re-racking weights throughout the day and the locker rooms are much cleaner. Update: I’ve been seeing staff put in more effort with organizing and cleaning the facility in general, as a side note my original post was never against the staff as they have always been courteous and helpful throughout the years. Update June 2022: Gym equipment has been repaired and upholstery replaced for some benches. Great job Hone Fitness and staff!

Fantastic experience: Great Gym! Lots of space, staff and other members are really friendly. Would definitely recommend.

Fantastic experience: Great place for workouts, very chill and neat gym. The manager there is the BEST

Fantastic experience: NICE AND CLEAN. GOOD STAFF. HIGHLY RECOMMENDED

Fantastic experience: Best gym, price and staff ever. Recommended.

Fantastic experience: Great location!!!

Fantastic experience: Great space, perfect location and very friendly staff

Fantastic experience: Clean and bright. A wide variety of equipment to get a great work out!

Fantastic experience: Great place to work out

Negative experience: They still haven’t fixed the broken cables since few months!!! The management is not serious about the business .

Negative experience: Lots of anti masker bullying others. Make sure you call the police and your local media to ensure ticketing is enforced.

Fantastic experience: Great facility, clean, tons of space and squat racks. Very affordable plans

Negative experience: The owner's are absolutely parasitic. Another gym business model based off of mischarging you, with no accountability. Stay away.

Fantastic experience: Open spaces, attention to cleanliness and great selection of machines, free weights and cardio equipment. Good vibe to the gym and no attitude from anyone whatsoever.

Positive experience: Spacious, clean, good value for money and with plenty of equipment. The only downside is that it closes way too early both during weekdays (9pm) and weekends (6pm).

Negative experience: Working hard to make sure your payments don't stop

Negative experience: The gym is not much more than a money grab scheme. After cancellation of my account, with a verbal assurance that "Yes you will not be charged anymore", I found that my account began to be charged again nearly 8 months later. When I requested these charges be returned as they were unauthorized, I was sent an email stating "We have no email record of your cancellation", when at the time of cancellation they had no policy for sending emails to cancel accounts, it was done in person! Nevertheless, keep a CLOSE eye on your bank statements, while the staff are wonderful, the management consists of classless people willing to blatantly lie to save their company $16.95 biweekly. Not a matter of the money, it's a matter of principle, of which this company's management has little.

Fantastic experience: Clear and friendly

Fantastic experience: Great place to work out St your own pace

Fantastic experience: Great gym. Spacious and lots of natural light in a historic building. I train here on days that I am not working at my gym and it’s been great. Also a big fan of management not enforcing covid wait lists or appointment systems - those sucked. First come, first served.

Fantastic experience: Great place to work out St your own pace

Positive experience: This gym is fantastic. For the price you can’t get any better. If you’re starting out it is beginner friendly. Staff is friendly and the community is friendly as well. I’m only giving it 4 stars because it would be a perfect gym if it had a sauna. That’s all this needs. Update: While I stand by my opinion they have changed a few of the rules.. you are obligated to keep your bag in a locker. As someone who’s been going to the gym for years this is bothersome since my gym equipment is in the bag.

Fantastic experience: Staffs are sooo friendly and they have the best Reggaeton playlist for my workout which made me feel so motivated!!! Love coming here every day and I highly recommend this location specifically!!!

Negative experience: No one puts their weights away, the change rooms are not cleaned often, equipment is left in disrepair for days, staff are not enforcing rules regarding mask use. Cancelling ASAP

Negative experience: Some staff are friendly but some can be quite Karens especially on weekends

Fantastic experience: Lots of thespian s and neophytes practising the dark arts of nepotism with one-eyed, one- horned flying purple people eaters.

Fantastic experience: Best gym in the city for the price you pay. It’s large and open concept lends well for working out. Even during peak times the gym isn’t that busy especially when compared to GoodLife downtown. It’s got friendly staff and a local crowd. Definitely recommend!

Fantastic experience: Friendly staff. Never packed. All the equipment you need for an awesome workout. Excellent location

Negative experience: Avoid this gym. They might beguile you with their lost monthly costs, but that's just a front for the charges they'll place upon you without your consent. Yeah, this is a salty review, but with good reason. In a time where Gyms are going out of business because of Covid this place couldn't care less about stocking the essentials to keep the place clean. Wearing masks is enforced by a piece of paper, nothing more, when the entire gym ran out of wipes to sanitise equipment, we were met with poor excuses at a time where cases were rapidly rising. Try to freeze your account, they still charge you. Try to cancel during a time when you can't go due to Covid restrictions, they charge you. Just a classic gym built to take your money and offer no real service. If you're looking for gains, you'll only be met with a financial loss at this place.

Fantastic experience: Clean, not too busy, and well stocked

Fantastic experience: Excellent value for the price. Gym is large and clean. Can get a bit busy at peak hours but even then there is rarely a wait for any machine or rack. I genuinely love coming here!

Fantastic experience: Great location clean music is great staff are friendly . No kids

Positive experience: Great location and price but it's way too hot for a gym amd there's only 1 water fountain

Fantastic experience: Love it!

Negative experience: They renewed my membership almost three weeks early so that I had to pay for an extra month before they let me cancel even though my membership is still active, they also tried charging me a $50 fee that I had prepaid for I had to physically show them my contract in order for them to not charge me that $50 fee in order to cancel, and they attempted to switch me to a new bi-monthly membership when my contract stated after the first year I would move to a monthly one Staff is also extremely rude at the carlaw location one of the women that work there was scoffing at a customer right in front of me, be careful with this place they try and squeeze every dollar out of you they can even when it goes against a signed contract