Pure Fitness Canada York Street

Fantastic experience: After a few months of being a member, I'm actually impressed. The gym's design is really well-organized, and its size is ideal for avoiding crowds. I like the range of classes offered, there is something for everyone. The cardio section is excellent, particularly the treadmills. Even at busy times, I've never had to wait for one. The weightlifting area is jut as great. There's a great selection of machines and free weights, and I've never had to wait for a rack. Especially for leg exercises, there is a wide variety of machines which I haven't seen in many places. The facility itself is always clean and the staff are friendly and helpful. Moreover, this gym has saunas, seperated for men and women, which I like because it gives me more comfort personally, as well as a pool, which is always clean with shallow depth, so everyone can swim even if you don't know how to swim like me! All in all, for the quality this place offers, I find the membership pricing reasonalble and worth the value.

Negative experience: Good machines but allowing people to abuse other people and continuing to let them train others there is unacceptable.

Fantastic experience: Pure Fitness has been my gym of choice for an incredible seven years, and it's easy to see why. The trainers and staff are nothing short of exceptional, creating an environment that's both welcoming and motivating. Lori, in particular, stands out as the best trainer; her expertise, encouragement, and personalized approach to fitness have made a significant impact on my health journey. It's the dedication of individuals like Lori that makes Pure Fitness not just a gym, but a community where everyone can thrive.

Fantastic experience: Pure Fitness has quickly become one of my favorite places to work out in Toronto! The equipment here is excellent—all the machines are Technogym, which I believe is the best brand out there. I'm especially happy that they have a hip thrust machine since most gyms I've been to didn't have one. The free weight area is also great; it's never too crowded, so I can always find the dumbbells or a bench I need. The cleanliness of the gym is another big plus, I often see staff wiping down equipment in the evenings. And speaking of the staff, they've been incredibly friendly and supportive. I’ve always felt welcomed, and it feels like they truly care about the members. The overall vibe is positive, and I love the energy here!

Fantastic experience: Clean , spacious, has a view , new equipment, lots of room, sauna , nice pool, winners , homesense next door

Fantastic experience: I’ve been a member of Pure Fitness for 6 months now, and it’s been a complete upgrade compared to the chain gyms I’ve been a member of before. The first thing that will catch your attention is the cleanliness—everything from the locker rooms to the workout areas is spotless. One of my biggest frustrations with previous gyms was waiting for machines to become available. However, that’s not an issue here. Even during peak hours, I’ve never had to wait. A few months ago, I decided to take the plunge and start personal training. So far, I've been incredibly impressed by my trainer's dedication and passion for helping me achieve my goals (She knows who she is!). Overall, this gym has exceeded my expectations in every way, and I couldn't be happier with my choice.

Negative experience: Very disappointed with this gym’s policy regarding contract cancellations. It’s incredibly frustrating that they do not allow members to cancel their contracts if they move to a location where they don't have any facilities. In today’s world, relocations can happen unexpectedly due to job changes or personal circumstances. It seems only fair and good practice for gyms to offer some flexibility in these situations. Refusing to accommodate members who relocate is not just inconvenient but shows a lack of empathy and consideration for the challenges people face. This inflexibility can lead to unnecessary stress and financial burden for members already dealing with the complexities of moving. I hope the management will reconsider this policy and adopt a more member-friendly approach. Flexibility and understanding should be a priority for any business that values its customers. RESPONCE TO GYM'S COMMENT: Thank you for your response. I appreciate your efforts to clarify the situation, but I must emphasize that the options mentioned were not presented to me during our discussions about early contract cancellation. I approached the staff six months before my contract's ending date to discuss cancellation because I had to move across the country. Despite my attempts to negotiate, for three months, a reasonable resolution, such as a three-month payout, my requests were declined. It's important to note that I was fully aware of the 12-month membership commitment when I joined, and I accepted it because it aligned with industry standards and was comparable to offers by other major gyms like GoodLife, LA Fitness, and 24 Hour Fitness. However, these organizations, along with companies in other industries such as Rogers, recognize the necessity of accommodating customers who relocate significantly beyond their service areas. Maintaining strict cancellation policies without room for exceptions in cases of significant relocation not only places an undue burden on customers but also detracts from the trust and goodwill that are crucial for long-term customer relationships. I urge you to consider these factors and the broader industry practices. It is in our mutual interest to find a fair and empathetic solution to situations like these. Please feel free to contact me if you have any offers to discuss, but I ask for HONESTY in our communications.

Negative experience: Amazing facility and equipment but they will still charge you membership after cancelling your membership, despite being told on the phone you won’t be charged again

Negative experience: Good equipment, but unfortunately, this place closes very early. Once they are about to close, they treat their customers poorly. They practically kick you out if you are there even a second after closing time, which is 10 p.m. midweek, 6 p.m. weekends, and 4 p.m. on holidays. I would not recommend it if you want a gym with flexible hours. I would add here that regarding the billings and the membership they are the worst , you can easily subscribe in no time but when it comes to cancelation they'll put you through a lot even if you stayed for a one year just to squeeze the last penny out of your pocket. I don't recommend this gym at all , there are much better choices to go with.

Negative experience: They deserve 0 stars. Don’t go

Fantastic experience: Recently joined Pure this spring and have been very impressed by the staff. Facilities are spacious and kept clean. The gym hours and class schedule offer a lot of flexibilty during the workday. Manuel always brings the energy to his noon classes, and I've benefited from his tips on technique and posture!

Fantastic experience: Love the gym - cleanliness, machines and more than anything I absolutely love the group fitness classes led by trainer Manuel Navarro. I first was introduced to them by a friend who asked to take a free intro class and I fell in love with his energy, enthusiasm, humour and the care he puts in to help people improve their posture and do the exercises correctly. Literally signed up for the group classes just because of Coach Manuel. The sauna could be hotter. And I wish the gym stayed open past 10 pm. Other than that I love my gym!

Fantastic experience: My favourite gym ever! In particular I would like to highlight Manuel’s classes. He ensures that you're targeting various muscle groups and maintaining overall balance and strength. Manuel does a great job of providing diverse and it speaks volumes about the trainer's expertise and their ability to tailor workouts effectively. It's evident they're committed to helping you achieve your fitness goals efficiently. I literally can’t ever miss his class. Also he is an amazing person and the vibes in the class are insanely great. Manuel creates a positive and enjoyable atmosphere that keeps you engaged and motivated during workouts. That kind of energy can truly elevate the training experience! I highly recommend Manuel’s workouts!!!

Fantastic experience: This is a great gym. Nice equipment and amenities, and not too busy. I work in the building next door and go for the lunchtime classes with Manuel, which are a great way to break up the workday. He’s super engaging and attentive, and is committed to helping everyone in the class reach their goals. It’s the best part of my week.

Fantastic experience: Great gym - all the equipment and space you could ask for….And a small pool! The best part of the gym, for me, are the classes with Manuel on Tuesdays and Thursdays (Pure Bootcamp = lower body and Pure Strength = upper body)! His workout are fantastic (you’ll feel them!) but it’s Manuel’s energy and the fact that he makes sure your form is correct and safe that makes his classes 6/5 stars. You get stronger while learning a lot about working out and perfecting your form. Highly recommend Manuel!

Fantastic experience: Its been almost 6 months that ive been a member of Pure Fitness. And it was the best decision ive made. Very well organized, clean, equipped gym with amazing and professional staff and trainers. There are variety of group classes during the week with amazing trainers. the trainers are so good that group classes have become my favourites, specially when Manuel is the trainer. He targets different muscle groups in each class and always makes sure that everyone in the class has the correct posture and form. He always pushes me to do better and motivates me to aim for higher... His knowledge and professionalism along with his friendly manner is whole package. Best Gym, best environment, best team!

Positive experience: Great gym,!

Fantastic experience: Pure Fitness Canada is an absolute dream for fitness enthusiasts, offering an expansive and well-equipped space that truly sets it apart. The gym has an impressive selection of equipment, ensuring that there's something for everyone, from cardio to a large, dedicated weightlifting area. What truly sets Pure Fitness apart are its three dedicated studios, providing a diverse range of classes that ensure there is always something to do. The cleanliness of the facilities is remarkable, none of the gyms in the area can truly compare to this high quality. I always feel very welcomed by the staff and you can tell they are devoted to making each member feel supported throughout your training experience. One huge benefit is the availability of dry sauna, providing a relaxing ending to my workouts that has made a noticeable difference in my recovery time. The pool further elevates the fitness experience, allowing members to incorporate it into their routines for a well rounded and complete workout. The staff at Pure Fitness are not only friendly but also deeply committed to promoting health and fitness. Their dedication is shown in their personalized attention and guidance provided to each member, creating a supportive and encouraging atmosphere. Having undergone the Functional Range Systems (FRS) assessment at Pure Fitness, I was surprised how much of a transformative impact it has had on my training journey. Learning about FRS principles has added a new perspective to my workouts, enhancing mobility, and overall functional strength. Lastly, the gym's location provides breathtaking views of downtown, making each visit not just a fitness session but a holistic experience for the mind and body. Pure Fitness Canada has truly set a gold standard in the fitness industry, seamlessly combining top-notch facilities, expert guidance, and a picturesque setting.

Fantastic experience: Amazing Gym and Pool, the manager Daniel was extremely helpful and welcoming!

Fantastic experience: Love this gym! Aside from the good atmosphere and stunning views, Matthew (one of the managers) goes out of his way to check in and help members to make sure we’re having the best experience. Super appreciated!!

Fantastic experience: I've been a member of Pure Fitness Canada for a year now, and it's been a great experience. One of the standout features of this gym is its commitment to providing an uncrowded, accessible workout space. No more waiting around for equipment, there's always something available. As a fan of squats, I appreciate the fact that they offer eight racks to choose from. Even during peak hours, there are consistently at least two racks free. The change rooms and showers are immaculate, which is something I truly value in a gym. It's evident that the staff take pride in maintaining a hygienic environment. Kudos to the team at Pure Fitness Canada for consistently delivering a fantastic experience!

Fantastic experience: Can't recommend this enough! Especially Manuel is an amazing instructor who takes the time to know your injuries and adjust his workouts accordingly! I'm so glad to say that my shoulder injury is slowly healing thanks to his fantastic workouts. Thankyou Manuel for doing such a great job!

Fantastic experience: Such an incredible gym, a lot of equipment you can choose from! The staff are great! The view is spectacular! The free weight section is perfect! Shoutout to Greg for signing me up today!

Fantastic experience: Pure Fitness Canada is the third gym I've tried here in Toronto, and I can confidently say that I've finally found the perfect fit for my fitness journey. What sets this gym apart is its unique in-house clinic, and I couldn't be happier with the services they offer. The in-house clinic is a remarkable feature. As someone who's been dealing with occasional aches and pains, having access to chiropractic care right at the gym is truly a game changer. I've taken advantage of their chiropractic services multiple times, and it's made a significant difference in how I feel after workouts. The convenience of having this level of care within the same facility is a huge plus. Beyond the clinic, Pure Fitness Canada offers a fantastic range of equipment and a supportive environment for achieving fitness goals. The staff is always welcoming and helpful, creating a positive atmosphere that keeps me motivated. This gym has truly become my fitness home, and I'm grateful for the in-house clinic that has made such a positive impact on my overall well-being. If you're on the hunt for a gym that goes the extra mile to support your fitness journey, I highly recommend giving Pure Fitness Canada a try.

Fantastic experience: I had an absolutely fantastic experience at Pure Fitness Canada, and I can't say enough good things about it. Firstly, the level of cleanliness and hygiene at this gym is top-notch. The staff takes meticulous care to ensure that the facility is always in impeccable condition, making it a comfortable and safe environment for workouts. The staff at Pure Fitness Canada is another standout feature. They are incredibly kind and welcoming, always ready to assist and provide guidance. One highlight for me was the Free Wellness Consultation they offer. It was an eye-opener as the knowledgeable team assessed my fitness goals and limitations, offering personalized advice on how to safely build strength and improve my overall fitness. Pure Fitness Canada is a remarkable fitness facility. Their commitment to cleanliness, friendly staff, and the knowledge they are able to provide make it a standout choice for anyone looking to enhance their fitness journey. I'm genuinely grateful for the positive impact this gym has had AND WILL CONTINUE to have on my fitness goals, and I wholeheartedly recommend it. (Also the views from the cardio machines are TOP-Notch)

Negative experience: I’ll start my review by saying the trainers, with one exception, are fantastic, friendly, and knowledgeable. I’ve only heard great things about them from those I know who are their clients. Also, the front desk staff is friendly and helpful. However, it has been my experience dealing with management that this place lacks consistency regarding their policies and enforcement. I’ve had an experience with one trainer several times who is constantly setting up elaborate filming equipment for himself during peak members’ time. I’ve had several back-and-forths with management regarding this issue. After two initial conversations, they have created a policy around filming in the club, but apparently refused to implement it. Just last week, this employee of the club set up a camera right in front of me and asked to work in while the camera was pointed right at me. I would like to add here that the gym at this particular time was empty. But apparently, interrupting my workout and filming his videos was more important than a customer. I told the trainer it made me uncomfortable. The trainer did nothing, so I just left my workout. I’ve had several back-and-forths in emails with the Director of Membership who attempted to craft a policy and implement it. Unfortunately, this has not worked with that particular employee. To my knowledge, there have been no incidents that I have seen with members, only with this one employee. After tirelessly going back-and-forth and getting nowhere, I asked to escalate the issue above the Director, who abruptly told me he was the final stop. Although when you look online and see the club owner’s name and other more senior members, there’s definitely an opportunity to escalate. This was his choice not to provide me with that information. The club is fine; I continue to attend as there’s nothing else close to this location. However, on top of management issues, the equipment is in disrepair, and the space isn’t maintained properly, as seen in the attached pictures. Torn padding, electrical wires, grease on every pole that gets all over your hands and clothing, also making the weights easy to drop, and what seems like brown water damage on several parts of the ceilings. This club has the potential to really be an enjoyable place to work out, but it definitely needs some work in customer service and satisfaction, organization, and cleanliness. The gym positions itself as a premium experience it is not.

Positive experience: Nice looking place. Clean. Good machines. For some reason they blast their music far too loud all the time. That refrains me from going as much as I'd like. I used to go 5 times a week...

Fantastic experience: Pure Fitness has the best massage therapist in Toronto in Brie Lalande. Any back or neck aches you have you she will get it out. Or if you just want a relaxing massage she is the one to go see. She is also one of the nicest people you'll ever meet. Highly recommend. She is a pro. Pure Fitness is lucky to have her.

Fantastic experience: A great fitness centre with convenient location at One York and PATH connection.

Fantastic experience: I've been coming here for a couple of months now and my experience at the gym has been great! The gym is very well maintained and offers a range of group fitness classes led by such knowledgeable instructors who are there to motivate and guide you on your fitness journey. Highly recommend :)

Fantastic experience: I love Lori Kirwan's classes at Pure! She brings an unbridled enthusiasm for lifelong fitness to every workout, whether it's a spin class or HIIT, and she's committed to ensuring every class participant has a safe and effective exercise session. And just when you think it's just fun, she impresses me with her technical expertise, her deep physical fitness knowledge, and the science behind it all. Keep up the great work, Lori! Your classes keep me coming back to Pure!

Fantastic experience: I LOVE Lori’s classes! Her classes are so much fun and she’s so positive and always has a great soundtrack!!! She keeps me motivated and is the reason I come to the gym.

Fantastic experience: I have never had such an incredible trainer!! MANUEL is absolutely fantastic, he is the reason why I and other 20+ people come to Pure Fitness. Only his classes you see a difference after and the muscles are much more toned. He is so much fun, unique, a great character, always punctual and takes the classes seriously and with so much passion! Manuel deserves the best from Management, I hope that they will do their very best to keep him and help him grow at Pure Fitness! He doesn’t know I post this review and we don’t know each other.

Fantastic experience: I really love the classes at pur fitness. The instructors are amazing. . I have been Lori K classes for over 20 years I have followed her from gym to gym. .The classes push me to go harder and has made stronger. The gym is clean friendly and it has such a community feeling. I am a big fan of the option of the online format because if I can’t make it. I have the option to do the classes from which is absolutely amazing. Thank you Pur Fitness!

Fantastic experience: This is the best gym in the city with the best group classes and trainers! The owner of this gym is present and really cares about the members, staff and the facility. This place has a true sense of community and caring. I have enormous gratitude for being part of it!

Negative experience: While the gym as a whole is okay….The pool heating has not been working for months. No one really uses it. Most of the cross training/efx machines have also been out of service for a long time. The staff are very lax, and have been delaying repair. Tried being patient, but if its a fully functioning gym your looking for…this probably isn't it.

Fantastic experience: Been going for more than 6 months..best gym i ve been to.

Fantastic experience: Have been a regular at the gym for over 2 years and have enjoyed my experience. I am especially loving the results I have achieved through Manuel’s strength training classes in combination with Lori, Ian and Heather’s yoga classes.

Fantastic experience: I've been at this gym since it opened for 2 weeks. Love it. The only compliant I have is that there aren't enough 5 pound plates sometimes. It's spacious, has people dedicated to working out and NOT a steroid-y environment (which can be good or bad depending on who you are). Even during peak hours (4:30-7ish), there's still lots of room to work out.

Fantastic experience: I'm really enjoying Pure Fitness so far. The equipment is great, the facility is clean, changing rooms are huge... But the best part was the Fitness Consultation by Matthew. He really took the time to throughly evaluate my diet, training, and joint health, explaining what needed to improve and how. Now I can't wait to put into practice everything I've learned and improve my strength and mobility.

Fantastic experience: I have had the pleasure of working with Alex for three months, and I have been thoroughly impressed with his knowledge, dedication, and professionalism. From the moment I met him, Alex was warm, welcoming, and easy to talk to. He took the time to understand my fitness goals, and he developed a personalized training program that was tailored to my specific needs and abilities. Alex is an incredibly knowledgeable trainer, and he always takes the time to explain each exercise and its benefits. He is also incredibly patient and supportive, and he has a way of making even the most challenging workouts feel achievable. I always leave our sessions feeling energized, motivated, and proud of what I have accomplished. One of the things I appreciate most about working with Alex consistently challenges me to push myself to new heights, which has resulted in noticeable improvements in my strength, endurance, and overall fitness level. I would highly recommend Alex to anyone looking for a knowledgeable, supportive, and dedicated fitness trainer. He truly cares about his clients' well-being, and he goes above and beyond to help them achieve their goals. I look forward to continuing to work with him in the future.

Fantastic experience: I just had my first hot flow yoga class at Pure Fitness and absolutely loved it! Our instructor, Heather was super lovely, knowledgeable, and helpful. I really enjoyed all the poses and series of breathwork that Heather incorporated into the practice. It was just AMAZING! I can’t wait for the next class. Highly recommend this class.

Negative experience: Unprofessional and arrogant trainers. They always chitchat each other and use the equipments instead of helping clients. Not a good place for regular exercise.

Negative experience: The worst gym ever with 0 customer service. They will trick every penny you have, DO NOT join the membership here, and if you did, remember to CANCEL it 30 DAYS before because they won’t tell you this hidden policy when you join. They hide all the important policy in one email content without putting in a proper PDF document, as they expect normal ppl won’t read it. The worst management and sale ppl, read the review yourself and avoid it!!!!

Fantastic experience: This gym is nice. I love Lori's bootcamp and hot yoga classes! She is an excellent instructor and motivator!

Fantastic experience: This review goes to Lori, the group class instructor for her positive, encouraging and supportive training approach. I attended her classes last weekend for the first time and decided to register for the group classes. Thank you Lori for the motivation. You’re amazing!

Fantastic experience: We as a family availed membership as per the following details :- Membership No. 23874, 23875 & 23876. Excellent experience. enjoyed a lot, very good steam, sauna & washrooms facilities.

Fantastic experience: I first signed up for this gym because of the classes they are offering and the gym equipment they have. I extended, however, my membership because of Manuel’s classes. He is very good at what he does! He brings in different weekly exercises focusing on different muscle groups. Very attentive during classes ensuring each one of us is engaging the right muscles and have the correct posture. If one needs modifications, he’ll provide you with modified exercises, even without you letting him know. He cares which you don’t see that often in other places/gyms. I learned a lot from him and I continue to learn every time I attend his classes.

Fantastic experience: I 100% recommend this gym. It had everything you may need or want. From the machines, pool, sauna, yoga classes, spinning, martial arts, barre to strength group classes. My favorite I manuel strength group classes. By far he is the best coach I’ve ever had. His professionalism commitment and vibes take the classes to another level. His style and methods are so elevating and you feel in his classes like he is your personal coach. He would pay attention to your needs, injuries and limitations and adapts everything to you. It’s like a customised class just for you.

Positive experience: I love everything about this gym except the music… it’s very loud sometimes, please let me Focus on my business with peace of mind :(

Negative experience: They told me I’d only pay for 2 month trial but then charged me on monthly basis after. When I called to inquire about it, they said they wouldn’t refund me. This was a very unpleasant experience and I really regret doing the trial with them. I don’t recommend at all.

Fantastic experience: Strength training classes with instructor Manuel make pure fitness worth it. Manuel is always providing dynamic workouts and feedback to improve the form. The classes are very energetic and personalized. Amenities are clean. Would recommend pure fitness especially going to Manuel classes!

Fantastic experience: I absolutely love this place it has a great environment, always clean and the classes are amazing, shoutout to instructor Manuel from group classes, always upbeat and making sure we are all doing our best job! He’s a very fun but strict instructor! Perfect combo!!! Thank you for the hard work!

Fantastic experience: I love working out but sometimes I lack motivation. I’ve been to a lot of gyms and classes but Manuel’s class by far is my favourite. He is so motivating and truly makes me enjoy working out. Pure Fitness = Great location! Great people! Great workouts! My mindset instantly shifts and I leave in a better mood :) Super professional atmosphere with the BEST vibes. Bring on 2023!

Fantastic experience: This is the best gym in the city with the best group fitness classes and instructors ! I’ve been following Lori Kirwan all over Toronto for 10 years doing her HIIT classes and this is by far the nicest gym she has brought me to. Great view and amazing space. The only thing missing is a steam room.

Fantastic experience: I am very happy to be part of the team of Manuel's classes at the Gym Pure fitness. The group classes are very fun, dynamic and the best thing is that I have seen great results in toning my body. 100% recommended. ;)

Fantastic experience: Pure Fitness is a great gym, in an ideal location. The group fitness classes and instructors standout to me. Manuel leads the strength training sessions. He's incredibly passionate, attentive, energetic and helpful. He makes sure to correct your form, and encourages you to push harder. Lori teaches cardio, yoga and spin classes. She's very knowledgeable, and has incredible energy, and positivity. I'm always leaving the class happier than when I arrived. Her Bootcamp class on Sundays are my favourite. Ramtin's Kinstretch classes are amazing. His passion for Kinstretch and body mobility is shown evidently through his guidance during the sessions. The most underrated class IMO. Ian's Yoga classes are also great. He's well versed as a yoga instructor, and dedicates individual attention to correct your form. Shoutout to the massage therapist, Brianne. She's very knowledgeable, and her sessions are always very helpful in relieving pain and tightness in my body. I've seen >10 massage therapists in the Downtown area, and her sessions are by far the most effective.

Fantastic experience: Manuel is probably one of the best trainers I’ve ever worked with and taken classes from. His ability to adapt and modify on the spot for injuries or other reasons is amazing and his energy in every class and session is top notch. If you’re looking to make some changes take one of his classes!!!!

Fantastic experience: Love this gym. Especially Manuel classes I have been attending his classes for past 4 months now and he has helped me improve my form and weight loss. I lost almost 10 KG in 4 months because of his intense and weight lifting classes. I would definitely recommend Manuel to anyone as a personal trainer.

Fantastic experience: Absolutely recommend this gym for achieving your fitness goals! Thankyou to Manuel for giving us the best group classes. He thinks every class very thoroughly and makes sure we successfully lose that stubborn fat! I would a 100% recommend Manuel for his knowledge and practical classes!

Fantastic experience: I love this gym + the classes they offer! I have been taking Bootcamp classes with Manuel for the past year and seen significant improvement in my form, physique and muscle growth. His routines are phenomenal with precise, to the point instructions and corrections! He’s pushed me to do and look my best, at all times! Highly recommend!

Negative experience: The staff here don’t know how to deal with conflict, and having to reach out for membership cancellation is horrendous. Do not bother with this gym, Altea active is 100x better in terms of amenities and staff

Fantastic experience: I've been a member here for seven months now and it is amazing!!! The gym equipment is great, never busy and always clean.The staff are very professional and very welcoming, always ready to help and solve all the questions. The changerooms are always spotless, perfect for getting ready for a date. I've already lost more that 20lbs and have never felt more motivated!

Fantastic experience: I wanted to share my experience at another gym. I took one of their spin classes and felt lost in the huge class of 70 people. It was difficult to hear the instructor, he didn’t ask if anyone needed help setting up their bike or if anyone has questions before we got started. There were so many people that I could even see my dial on the screen so I had no clue how I was performing. We pretty much went full speed the whole class. Not a great expensive at all. I will say the facility is beautiful and they offer a lot of classes but I love PURE cuz I feel like I’m not just a number and I’m part of a community. Plus I love you (Lori) and how you always make sure new members to the classes are set up properly and how you check in on them throughout the class and don’t get me started on how much I love your music and energy ❤️❤️❤️

Fantastic experience: Great club, great equipment, and clean locker rooms. Can’t really ask for more

Fantastic experience: One of the best gyms that i have been to. Very clean, nice equipment.

Fantastic experience: I have been working out at Pure for over a year and could not be happier. I was never interested in the idea of a personal trainer but decided to give it a shot and am so glad that I did - Ramtin is extremely personable and knowledgeable and is also a great motivator without barking at you. The entire staff is also extremely friendly - from the front desk (who make the effort to remember my name) to all of the trainers.

Fantastic experience: I saw the offer for a one day free pass to try out the gym, so I thought I'd check it out last weekend. The girl at the front desk on Sunday morning was very friendly and helped me get access, everything from the changerooms to the equipment was great quality, and it overall is a beautiful and bright facility. I saw that they have studios for group classes as well and that is definitely something I'd like to try out for next time!

Fantastic experience: Positive: Communication , Professionalism , Quality I have been a client of RMT Brianne and Trainer Alex for almost 3 years now. They are personable and professional in the truest sense.

Fantastic experience: Peter Gallis is one of the most knowledgeable massage therapist I've seen. Highly recommend.

Fantastic experience: Sherif Darrag is one incredible Physical Therapist. I learned so much and finally feel on the road to recovery from an old injury. Was able to start running regularly again without pain for the first time in two years and couldn’t be happier. Thanks to Sherif and the amazing staff at Pure Fitness for getting me back on my feet, ready for a great Summer :)

Fantastic experience: Peter Gallis is one of the most knowledgeable massage therapist I've seen. Highly recommend.

Fantastic experience: Very personalized gym and great atmosphere as I find the staff very professional and welcoming . Thank you to Greg and Daniel as they treat their clients with smile

Fantastic experience: Great gym

Fantastic experience: Great spot and I love this gym as I was referred by my friend Monto Singh Staff is amazing Thank you to team: DANIEL,Anthony, Greg,Jina, Lauren, Diana,Greg, Adan

Fantastic experience: I really find this location so convenient and gym has everything you can ask for . Staff is extremely personable and to me it’s all about atmosphere and I highly recommend this facility and you will Love it . Thank you to Daniel , Anthony , Jina, lauren , Diana, Greg , Matthew ,, Eden are the best team Members. Monto singh

Fantastic experience: I came here for Physio and started working with Sherif. I went from limping when I walked to running in 3 weeks, based on Sherif's well thougth out training program. I'm not a professional athelete, but I felt like I was based on how detailed Sherif's plan for me was, and now I can exercise again!

Negative experience: Interesting "trainer(s)" workout during peak hrs , also not wipe/ clean after use (check the camera)... you're not superior to anybody.

Fantastic experience: Pure Fitness is one of the best Gyms I have ever been too. The gym has multiple studios for group classes and all the possible equipment. Manuel, who leads Strength Bootcamp classes, is the best. He ensures that your form is perfect while performing the exercise and that you make every rep count. Although the class sizes are small, he makes sure to focus on everyone individually, regardless the number of people attending. His classes have helped me to improve my weight training, as well as MMA strength, form and speed. I highly recommend Manuel and Pure Fitness, if fitness and/or weight loss is one of your goals this year.

Negative experience: Poor management on handling conflicts and no problem solving skills. Customer service is 0 out of 10 if there is a problem. Be prepared to be yelled at or screamed at if they don't like what you do in the gym. Instead of laying down options and approach kindly and politely, they will LEGIT yell at you with aggressive (abusive) words. The front desk dude needs to take a chill pill or smoke some weed or he is high all the time like this? lol For a brand gym, which wants to be seen as a premium and big high end (i supposed), this place doesnt deserve my money. Also, there is no smith machine not even one. Stairmaster machine is very out of date.

Negative experience: I would give negative rating if there is a choice here. This gym is literally robbing money from the members. They dont pause your membership even you asked them to. They keep charging money during their gym closed time because of pandemic. Have to cancel my cc for letting them stop charging. And they threatened to send to collection if dont pay the one last payment and keep silent about the extension of the membership for the months never being used. 6 months payments for not using the gym at all. Dont sign up any contract with them. They will turn super rude and they dont care about their customers at all.

Positive experience: I have been training at Pure Fitness for 3 years now and I can attest to the fact that it is impeccably well kept and simply one of the best gyms that Toronto has to offer. No place is without it’s flaws, it true, but in my experience, any administrative snafu that has arisen has been promptly corrected with little hassle. I don’t know where you’d go if you have an expectation of perfection but I’ve worked out at several gyms as a Toronto native and I can say that this comes as close as possible. As for the training that I receive there, I have exceeded my stretch goals with the assistance of my PT Neil and the other knowledgeable and encouraging staff that work there. The gym and staff make your health a priority while providing a safe atmosphere during these unusual times. I happy to continue expanding my health in this clean and comfortable atmosphere.

Fantastic experience: Here are the things that I love about Pure Fitness: 1. First of all, they have the best gym coaches/teachers (Lori is the best, Manual is really good). They are experienced, very skilled, and they get to know each one of us personally to help us achieve our goals. The classes are so much fun. 2. They offer classes both in the gym as well as on zoom. This enabled me to stay fit during the Pandemic. Now the gym is open, but zoom classes continues, giving me flexibility to keep taking these classes while on vacation or squeeze a class in between meetings while working from home. 3. They have integrated programs to enable total health. Other than gym classes, they have the best gym private coaches too. I have been doing private coaching session for just 3 weeks and saw significant improvement. They brought out the best in me and continue to challenge me. Their approach not only focuses on strength training but also joint mobility and total well being. Additionally, the physio they have right on site is the best that I have worked with. All of these services all at one location conveniently offered. I feel very lucky to have found the best gym in town! Hope more and more people benefit from the great programs, flexibilities, integrated programs, and best coaches.

Negative experience: The front desk vibes are yucky, rancid and judgy :) not very good at customer service, unless they think people like to catch an attitude. Also, yikes at all the reviews complaining about outrageous charges. I almost gave up my credit card info but soooo glad I didn't :)

Fantastic experience: I am a recent Member. I love the fact that Pure has continued the Group Exercise classes through the Pandemic via Zoom. Lori Kirwan’s classes are the best. I also respect that Pure has put my personal Membership fees on hold until March in consideration of the fact that they are physically closed.

Fantastic experience: Matt & Nikita both were fantastic to work with. Matthew set up the appointment with me to work with Nikita which I had a wonderful experience with. He really cares about setting me up for the session. Nikita is a wealth of knowledge and I really resonated with this kind hearted nature. He gave me some great suggestions and homework that I can apply to get results. Very impressed with the whole teams help! Thank you, highly recommend.

Fantastic experience: My favorite location in the city. It's never crowded at peak hours and the facility is very spacious and clean. The only gym I've joined that's been able to keep me coming back &stick with the habit of working out. The classes are great and their personal trainers will work with you to make fitness a habit. All of the staff I've encountered thus far have been pleasant and helpful, as have the other patrons. This place has exceeded my expectations. Highly recommend!

Fantastic experience: I really do love this place, it's my second home in the city for sure. Fun and challenging classes (The morning classes are my jam), top notch instructors and facilities. Being a member here, I've seen results in my energy levels, in how fit and toned I am, and how motivated I am to stay active and healthy because I just want to keep coming back. Thanks! Love being a member here!

Fantastic experience: A longtime member who uses and appreciates the variety of equipment and professional services that Pure Fitness offers. The facility is meticulously maintained and regularly cleaned, always looking spotless. The staff on all levels is professional and responsive to members' needs. There is a wide variety of classes which are taught by experienced instructors who always modify for those that need it (like me!) There is an enormous amount of equipment and the locker room is well maintained. I recommend this gym to all my colleagues and friends.

Fantastic experience: Pure Fitness York St. has been my go to for in person classes post pandemic. The club offers many different types of classes with the world class instructor Lori and offers class pass purchases which works for my budget. The club is always clean and staff are very friendly. Even though the location is far for me, I will continue to work out here. Providing virtual classes during this pandemic has been the best alternative for my mental health & wellness. Top it off with the best fitness instructor ever, Lori provides a challenging yet fun class every time. Her mix of professionalism, knowledge, fun and great music leaving me wanting more.

Fantastic experience: The pandemic has changed many of us in many ways. Thankfully the virtual classes has kept our fitness community stronger together. The commitment , dedication and motivation that Lori and Manuel bring to every class is what has kept me inspired to continue to challenge and work harder than ever. I can’t wait to go back to the club. Missing the great vibe and energy from all the fabulous trainers/instructors and my sweat family.

Fantastic experience: Ever since the pandemic began Pure Fitness has done far and away the best job of communicating with clients about safety and new procedures. The online classes they are offering have literally saved me! Was never a fan of working out at home in the past but with the motivation from the instructors I am managing to stay in shape during this difficult time. You can tell all the staff genuinely care about fitness their members, not to mention their facilities are absolutely stunning. Can't wait to be back in person!

Fantastic experience: Pure Fitness has done an amazing job at making sure their members are still taken care of during this pandemic. They have been offering zoom classes, online programs for reasonable prices and have provided free videos to follow along to. You can tell the staff is really knowledgable and they care about their members reaching their goals. The positive environment is undeniable and I look forward to the gym opening again.

Fantastic experience: I've been able to stay healthy and fit during covid thanks to the live Zoom classes offered at Pure. They are amazing, especially the ones taught by Lori K!!!!! 12/10

Negative experience: They are day light robbers, it's unfortunate that they don't value their customers at all. My friend has been charged for no reason for the past 7 months while the gym was closed. When we asked to pause the membership, they replied saying that we wouldn't have to pay from next year onwards. We had no choice but to accept this as they wouldn't budge from pausing the membership. Now that we're moving and can't use the gym at all, we asked for a refund for the months the gym was closed and they wouldn't give us our refund. Why should anyone pay money for services they will never be able to use. The person on the phone was rude and wouldn't budge at all from his stance. I've read so many reviews of people who are in the same boat. ROBBERS!!

Negative experience: Filed a complaint at Consumer Protection Ontario, and currently taking further legal actions against Pure Fitness York Street. The management refused to refund us unused personal training courses as we were moving away, and weren't able to take the remaining courses due to closure of the gym during Covid. (The gym itself was great and we had a wonderful time training there, but this is a separate matter and the no refund policy is simply not acceptable.)

Negative experience: First off the gym is nice, I'll be honest about that. And we all try and keep it clean when working out. But I can't agree with the way they are handling Covid, you would expect the gym to put your account on hold when they are closed and not continue to charge your credit card but they do and will. They will continue to charge you and then offer you the time back as an (I owe you) model which I've never heard of before. We all agree these times are hard on us all but I think they can do better, and be better. If I pay you monthly how would I get my time back? And what about an on-line booking system, we don't want to have to email you for bookings. I hope things improve but we will see, numerous emails have already been sent regarding this.

Fantastic experience: I really do love this place, it's my second home in the city for sure. Fun and challenging classes (The morning classes are my jam), top notch instructors and facilities. Being a member here, I've seen results in my energy levels, in how fit and toned I am, and how motivated I am to stay active and healthy because I just want to keep coming back. Thanks! Love being a member here!

Fantastic experience: Very good place.

Negative experience: These clowns have been charging me for a membership for over a year without consent. I have never stepped foot in the facility and have no idea where they received my banking/personal information. Frauds.