GoodLife Fitness Waterloo Weber and University

Fantastic experience: This is a great club with amazing people working here. This is my home club and it has lots of equipment, is clean, spacious and overall a very comfortable space to workout in. The staff is helpful and friendly. These are very important qualities that I look for in a gym. I do Personal Training here and my personal trainer, Veer, is kind, very knowledgeable, patient, funny, and overall a very good guy. I’m so lucky to have him as a PT and wouldn’t be where I am without him and his guidance. I highly recommend him as a PT if you do personal training here! Overall, 10/10 rating! :)

Positive experience: Generally good. Only lacks a few things... and not enough of certain equipment. Oversold in general. Real issue with the amount of people taking photos of themselves in mirrors. I don't want to be in the background. Gym should crack down on this. People can do this at home.

Negative experience: Some people need to learn to whip down equipment once they are done . I told staff to call the guy back clean the treadmill. They looked shocked that I spoke up. One of the employees came and cleaned it, they should of call the guy and have clean up after him self.

Fantastic experience: My favorite gym with friendly staff, nice equipment and good atmosphere! It is open for 24 hours ! You can go wherever you want. In addition, you can also shower there. I highly recommend this place to gym lovers !

Fantastic experience: Excellent workout. Friendly staff.

Fantastic experience: Great space to lift weights and have a whole room for recovery

Positive experience: Best Goodlife in the region. The sauna reeks horribly, though.

Fantastic experience: Simran, is a such a knowledgeable and helpful guy, would recommend him for ur fitness goal.

Fantastic experience: Hot yin yoga at this location is unbelievable good for your body and mind !!! Best teachers Michell , Liz and Kim .

Negative experience: I'll be completely honest with you. I signed up on Saturday morning, and later that same evening, which was my first time coming in to start my workout, I arrived with a friend who had only once asked to come along with me. I told him it would be just this one time, and we kindly asked the receptionist to allow him in. However, he embarrassed me by refusing to let anyone in who wasn't a member, even though it was my first day and I had taken the bus for 30 minutes just because I liked this place. After the way the receptionist treated us, I canceled my membership. It was a humiliating experience, and both my friend and I felt embarrassed. It's unfortunate to have been treated this way. Sometimes, in these situations, a bit of flexibility would go a long way, especially considering it was my first day and my friend was enthusiastic about joining as well. In any case, I will never forget this experience.

Negative experience: Drove rather far to work out with my girlfriend who frequently goes to this gym. Got there hoping to use a one time guest pass, and try out the gym that she has spoke so highly of. I was greeted with a passive aggressive worker at the front desk that made me feel stupid for asking about a guest pass. He then proceeded to take me to his desk to try and discuss my ‘lifestyle’ and my ‘fitness goals’ and a whole lot of time-wasting. When I told him that I was not interested in doing a tour and discussing potential personal training, and that I was just trying to see myself around the gym, he essentially told me to get out. I might've gotten myself a membership if he had not been so hostile and predatory for a ‘sale’. Now I will definitely never give my money to a GoodLife, and will urge my friends to follow suit. The workers name was Gitesh.

Fantastic experience: Came here to sign up for a trial. The counter staff said there aren’t any sales reps in, so I either need to pay $25 for a day pass or go home. He didn’t seem to care at all and wouldn’t even give me 10 seconds of attention (he kept moving around the desk and speaking to me indirectly). Such a strange experience. Haven’t had that kind of interaction in 5 years at my current gym. EDIT: The manager (Margarida) called me to apologize, said she would revisit their onboarding process, and offered an extended trial. The staff I interacted with today was super friendly. Changing from 1 stars to 5.

Positive experience: Biggest gym in Waterloo with services like Sauna, Recovery room, Hydro massage & more. Though equipment could be upgraded.

Negative experience: Today, around 12 PM at Goodlife, my friend and I experienced an unfortunate incident involving one of the staff members regarding our e-scooters. In the past, staff had allowed us to leave our e-scooters in the waiting area, assuring us they would supervise them since we didn't have locks and couldn't leave them at the counter. As usual, we placed our scooters in the waiting area and proceeded to enter the gym. However, this time, the lady at the counter didn't make eye contact with us and, while staring at her computer monitor, curtly told us that e-scooters were not allowed. Her attitude, combined with the fact that she was not looking at us while speaking, felt extremely dismissive. I politely explained that previous staff had allowed us to leave our e-scooters there, but she simply repeated "NO" without offering any alternative solutions or assistance. As someone who works in customer service, I found her behavior profoundly disappointing. It's ironic that the staff can chat among themselves and text on their phones when people are scanning their QR codes to enter and manage situations like this so poorly. Given that we pay the same membership fees, this kind of treatment is unacceptable and difficult to trust the business itself. I'd rather go to Movati, where the equipment is new and the service is far superior.

Fantastic experience: Clean facilities and wonderful staff!

Fantastic experience: Wanted to give a shoutout to Josie who teaches the evening Mon/Wed spin classes. Her enthusiasm is unmatched, and Josie exudes so much positivity. She makes an effort to really to get to know everyone and was a big reason I stayed consistent with biking. Josie is truly a gem!

Negative experience: I have been coming to this place from years now, experience has always been nice but today I wanted my friend to look around to check it out but person at counter said nobody’s available at all to show around but couldn’t let us just look around even though I have membership, it shouldn’t be like this, someone should be available if they wont let us even look around

Negative experience: Not the best gym but convenient location. Constantly broken equipment. Missing lots of good stuff. Staff is friendly and welcoming at least.

Fantastic experience: One of the nicer GoodLife locations I’ve been to.

Negative experience: Very bad on-boarding system, takes 45 mins to register even for a free trial… also its $28 (same bi weekly membership cost) for a single day pass. Horrible accommodation to those looking to try out the gym or join a friend for a single day workout. Never had a great experience here and they don’t accommodate. Only thing I like is the equipment, when it’s not already in use.

Fantastic experience: I have been working out at this location since last 3 years and Nik is the main reason why i love working out at this place. He always has that positive energy and always greets with a smile. I live in Kitchener and the other good life is just 5 mins drive from my place but i drive 15 mins to this location just because i love working out here and everything is so organized and clean here,.thanks to Nik.

Fantastic experience: Great gym! Kept very organized and clean. The women's only section is fantastic too, fully equipped for any type of workout, and a great weightlifting section!

Fantastic experience: Great Facility, I have been a member for a long time and enjoy my very early morning workouts. At 4:30 AM the best part of the day is having Nick there when you sign in, his smile and energy gets you ready for a great workout. He is always happy and making sure things are set up for the early morning crowd. Keep up the great work!!

Fantastic experience: Pan was an exceptional instructor during my two-week starter pack at the gym. He introduced me to weight and muscle training. And just in 2 weeks he made me so comfortable with weights that now it's my go to for a perfect ending to my workout. His patience, knowledge, and positive attitude is what made things easier for me and we could see a lot of improvement in all aspects that I was majorly concerned for. Pan made every session enjoyable and educational. Highly recommend his expertise to anyone starting their fitness journey!

Fantastic experience: I don’t care what anyone says this GoodLife has the best facilities as well as the most friendly staff ever!

Fantastic experience: The gym is a supportive environment with dedicated staff and personal trainers who are committed to your success and well-being, creating a space where you can thrive and achieve your fitness goals.

Negative experience: WARNING ⚠️ THERE IS A MEMBER HERE WHO WILL TRY TO HURT YOU. DO NOT GO TO THIS GYM FOR YOUR OWN SAFETY. I was working out here and a greasy French guy tried to take the space in front of a cable machine that I was using. I was there first and the space was rightfully mine. He tried to bully me out of my space, and when that didn’t work HE TRIED TO HURT ME by placing the deadlift bar jack behind me before I stepped back for my exercise. This caused me to trip and twist my ankle. THE MANAGER DID NOTHING AND ALLOWS THIS MAN TO REMAIN A MEMBER. He only received a “warning” and is still allowed to endanger other members at this gym. He SHOWED NO REMORSE for this incident which is extremely troubling and a sign of a personality/psychotic disorder. They are still allowing this man in the gym so please PROTECT YOURSELF AND DO NOT GO HERE

Fantastic experience: Sharif is an exceptional personal trainer who goes above and beyond to help his clients achieve their fitness goals. His personalized approach ensures that every session is tailored to individual needs, pushing clients to reach new heights while prioritizing safety and proper form. Sharif's knowledge of exercise science and nutrition, combined with his passion for helping others, sets him apart. He motivates and encourages clients every step of the way, making each workout enjoyable and rewarding. His dedication to clients' success is remarkable, and if you're seeking a trainer who will challenge, support, and help you achieve results, Sharif is the one to choose.

Positive experience: It is a decent fitness centre but it is def not a gym. Once again I hate to complain, but this place is a fitness centre and not a gym. To myself it feels more like a social club for males and a place where females go to show their unhappiness in life. It really is a sight to be seen.

Fantastic experience: I’ve been going to this gym for 9 years now and always just go, lift weights and go home. I’m a very social person but am somewhat anti-social when I go to the gym for some reason. This year right around Christmas time I got some really bad news about one of my parents who was in remission being sick again. I was working out in the womens only section when someone tapped me on my shoulder one day. It was an instructor for RPM Spin named Josie. She asked me to come and try out her class that was starting in 5 minutes. I really was not my normal, bubbly, spontaneous self on this day and really would not have liked to politely decline. Josie was very persistent, and insisted I try her class for 15 minutes and if I didn’t like it I could go. I almost wonder if Josie could tell I was down and out and that’s why she approached me. I reluctantly said yes, and honestly, what an **AMAZING** choice that was!!! I had never done Spin before, or ever participated in any classes before this. I actually hardly ever did cardio too, I was a weights only kind of girl. When I went to Josie’s class, it instantly brightened not only my day but my mood. Josie makes all of her participants feel so special and welcomes everyone by name. I hadn’t been a part of any type of sports team or community like that in so long and I forgot how much I missed it. That day that Josie approached me sparked my love for Les Mills RPM Spin classes and gave me such a great outlet to deal with the stress I’m facing with my difficult situation. I honestly don’t ever really write reviews but I had to share how much I truly adore Josie to anyone considering joining this GoodLife Location. Her sparkle lights up an entire room and I always look so forward to going to her classes, especially when I’m having a rough day. I am so grateful for her opening my eyes to this amazing activity. I do 5-6 spin classes a week, and to be honest I truly love ALL the instructors now that I’ve gotten to meet most of them. I go on multiple different days and I’ve began to develop great connections with Lyndsy, Tracy, Jennifer, Justin and Andre. They are the instructors I get to see most often and they are all lovely and just such a delight to train with. They all bring something different to the table and really give you an amazing cardio workout, pushing your limits you set for yourself to help build your endurance and become your best self. They all have different approaches and I’m really enjoying getting to know them all individually as I slowly become a new regular to their classes! I do Spin in combination with my other weight lifting routine and I just have to say, if you’ve ever been curious about Spin, * GOODLIFE WEBER * is the place to do it! I am officially HOOKED and have Josie to thank for that! I love the team of instructors I get to learn from each week! Thanks so much to you all for being so wonderful and being the rainbow at the end of my rainy days! ✨ See you all this week ‍♀️

Fantastic experience: Great staff, new like equipment, overall amazing place to workout after a stressful day!

Fantastic experience: BEST women’s section. Also love Michelle B’s Thursday evening yoga sessions!!!

Positive experience: For the love of god, fix your stupid water fountain once and for all or get a new water fountain that works. It's unacceptable that the water fountain is literally broken every other week at this gym. This has been an issue for years too, it's not like a new issue. Clean your bathrooms better too, the amount of times the men's bathroom's toilets are clogged with feces and god knows what else is absurd. Otherwise a great gym :)

Fantastic experience: I had a wonderful experience at Goodlife Waterloo! Right from the front desk agent Rahul who gave me a tour of the gym to the fitness manager Josh who helped with some great fitness advice especially on my lower back issues. Highly recommended for anyone who wants to get the benefits of a high value gym and well-planned workouts!

Negative experience: Its a great gym especially for a woman who likes to work in a female only space . However, almost every time I am there, there is a sign saying men are working on site for maintenance. Although I understand, I really wish they would do this sometime other than during the day considering the gym is 24 hours. Additionally, I had an instance where I asked the front desk if the men had left and they had said they have so I changed my attire only to workout and turn behind myself to see him working behind me. I also wish the staff was more updated on the maintenance team.

Positive experience: Super el lugar, pero muy caro

Negative experience: After the front desk staff member shrugging at us when I asked about buying my mom a guest pass and directing us to sit at an empty table we were finally helped and told either take a 30 min tour/ info session or pay 35 for a day pass. Understand the policy has changed for guest passes which I was unaware of but would definitely not recommend this specific GoodLife based on the limited knowledge and overall customer service.

Negative experience: Not about this location at all. I've been a member for 4 years and I got an offer from my work to get the corporate member discount. I didn't realize the prices were before tax so I actually wasn't saving much ($3/month) but I'd already filled everything out so I thought I might as well save a few bucks. I didn't realize I was losing classes because before and after the change I had the most basic plan. Turns out the plan I had isn't offered anymore and the most basic plans no longer include classes. I was still able to access classes for weeks after making the change and apparently I only had 2 days to undo my old plan's cancellation and it was too late by the time I stopped being able to book classes and noticed the problem. I think I should have lost classes immediately so I could have had a chance to notice the difference in-time and now I can't be re-sold the old plan that's no longer offered. No one was able to help me and if I want to continue going to classes I'm going to be paying more than I was before. I feel tricked, honestly, and wish I never changed the plan.

Fantastic experience: Very big fitness Center So many facilities Cool

Negative experience: Gym is good but Employees are super rude I hope management take it seriously.

Fantastic experience: The women only fitness zone is the biggest one I have ever been. It’s amazing.

Fantastic experience: Phenomenal Customers Service as usual from Dylan Brown, which is refreshing in a climate where it is immensely lacking. Cheers Dylan Have an awesome day!

Fantastic experience: Biggest goodlife i have been to. I went to goodlife in calgary and toronto but this one is big and great and clean facilities and very pleasant staff.

Fantastic experience: Nicole is the best hot yoga instructor. I felt super relaxed and refreshed after her class.

Fantastic experience: Good location staff is welcoming. Equipments are good built in quality. Crowded sometime but thats fine. The overall crowd is good.

Fantastic experience: The employees are one of the nicest I've met, especially Dylan he was very helpful when it came to signing up and was fun to talk too!

Fantastic experience: Staff are nice and helpful. Got lots of good equipments to work with. The treadmill on the women’s only side need fixing tho.

Fantastic experience: Great gym all around, there's things here and there that could be done better, and it gets super busy in there at peak hours, but that's all gyma. Relatively big gym that has everything I need

Fantastic experience: I really enjoyed this location every time I'm in town. It has alot of great machines and is always clean. I enjoy their leg machine selections

Fantastic experience: Fantastic GoodLife location! The staff are always kind and pleasant. Special shout out to Dylan at the front desk for always giving me that extra workout motivation!

Negative experience: Worst staff you can find. We went in to try the gym for 3 days, and they said they recognize us even though we've never been. Instead of keeping a record of who visited and used the first time offer, they relied on the word of the employees and they charged us for that day. They didnt even check their system. The sales manager was extremely insincere. Never going to this place again.

Positive experience: The gym is pretty good. But for the cost, there is little value in terms of ventilation. You’ll find yourself drowning in your sweat any time of the day! Edit - it’s only bad in peak summer. Great gym though.

Negative experience: I had the worst ever experience of PT consult with Trisha ! She’s a trainer there and is very rude and disrespectful , I had a PT consult with her yesterday and I asked her to email me the brochure so I can think about it but she said she wont email me unless I said yes to her on the spot which is trying to manipulate and a complete avoidance of client request! She used the term poor health if I dont sign PT with her which was very awful and mean …. I decided to not to join PT with goodlife fitness based on this awful consult !! But apart from this , this gym is really great place to workout

Fantastic experience: I've been a member and visited multiple locations but the staff at this one are the best I've met! They are always kind and super supportive! One young man in particular never fails to make my experience here more enjoyable; Dylan can be counted on to be positive, encouraging, and very knowledgable! Thank you!

Fantastic experience: Dylan from goodlife, is a very kind, intelligent gym enthusiast who gave me a tip for bench today on his free-time ( not on the floor ) while he was also working out. He approached carefully with intentions to help myself, and my two friends to lift heavy weights off the rack properly. After he had told me to lift my butt up in the air before un racking the weight, the bar fell perfectly in line with my chest, and allowed me to hit a personal record of 155 pounds. Great help and not only a worker but a friend to the gym atmosphere here at goodlife. Thanks dylan !

Fantastic experience: Respectful, friendly staff. Lots of space and choices of equipment. There is a Women's section at this gym. There are two fitness studios where we can do Virtual classes when there isn't a live class happening. There is a Sauna and massage chairs.

Negative experience: Super bad experience with one of the stuff: I bought the membership online then a stuff contact me via email for finalizing my purchase. We made an appointment 6:00pm then when I was there on time, what I needed is just a key for future visit. this guy was helping with another man who would get his membership through him. I waited for him until 6:25. He totally forgot me because when he approached to me he even didn’t know I was the one whom he had an appointment with. I can just get my key from any available stuff when I come there if he didn’t contact me. During my waiting time, a female stuff came to me and helped me with the waiver which was nice and what this guy had to to is sign the waiver and give my key. BUT HE DID NOTHING BUT WATSE MY TIME.

Fantastic experience: Not too crowded and lots of equipment variety. They have multiple squat racks and lifting platforms. Lifting platforms have risers for deadlift setup + bumper plates. There's a women's only section, plus a turf zone for sleds and plyo work.

Positive experience: Good gym, but their machines could be a little more plentiful. Especially the ones where you load you own weight with plates, these don’t exist here. Otherwise great

Positive experience: been here for several years but finally left for movati. this gym is a good gym. it’s big, clean, organized and has a good lifting environment but if distance isn’t a problem for you then movati in just about every sense outclasses this gym and it’s not even close. my 2 biggest problems were: 1) forget about getting a squat rack everyone here is a powerlifter and will occupy them for hours 2) in comparison to movati they have a poor selection of machines. just the most very basic hammer strength machines and never add new stuff but they do get the job done. for example with row machines movati literally has 8 different ones for hitting different angles and grips vs goodlife’s 2

Fantastic experience: Love my people at this gym. Great service and atmosphere. Non judgemental, you don't feel like anyone is watching you and everyone is so accepting and awesome.

Positive experience: Nice spacious gym, however the shower heads need to be cleaned or replaced. They are covered in green/white scum which is disgusting. Considering the cost of membership here this shouldn’t be the case! Please look after this. Otherwise I love this gym!

Fantastic experience: So I've been going for about a month now, ready for review. I've worked at gyms in the past and I've been to goodlife before. What makes weber street goodlife 5 stars? The people! The staff (Mr. G Front desk) to the instructors (spin, bodypump) are all amazing. Even the people the attend, everyone says hi and are genuine people. The instructors are motivating and they inspire you to want to better yourself. One of them said during a class "coffee taste better after spin". She was right. Did I mention that they take the effort to get to know your name? It's great to walk in and even before I scan to be greeted by name, even when attending a class, they greet me by name. I can't remember my kids birthdays, yet these people put effort to remember my name, that is amazing to me! Highly recommend. My only complaint I have is the towel service. Sometimes I get these tiny towels that look like hand towels and they never seem to dry me after a shower.

Fantastic experience: I have gone to Goodlife for 3+ years now at the Claire Rd location and I have nothing but positive feedback. It has always been a very positive atmosphere starting with the staff as you walk in, especially the one worker there Alex who knows my whole family and has always been a big help when needed. The facility is always kept clean and organized and have never been afraid to ask the staff any questions!

Fantastic experience: This Goodlife Fitness location is amazing! The staff are friendly and extremely motivating, especially Dylan! He's eager to answer any questions I have in such an encouraging manner. He definitely makes going to the gym enjoyable!

Fantastic experience: I am an old customer of Goodlife, for more than 7 years and I have had great experience in this place. It has been a year I am working with one great personal trainer in GoodLife called Trisha. She helped me alot during this amazing journey. I learned alot from her and I am so close to my favorite lifestyle with her help. She is so organized and respectful and I highly recommend everyone to have at least one session with her.

Positive experience: It's a very nice gym if you don't need to deal with the staffs. The white lady at the counter was extremely rude and arrogant, not even apologizing or trying to solve the problem when issues are raised. All she saying is "you need to contact the manager", while not offering any help. Otherwise, it's pretty spacious and has lots of equipment.

Fantastic experience: Great overall gym with loads of equipments! The only thing is that the women’s section feels like a dungeon due to the lighting and design. It isn’t like the coed which is lively and gives a welcoming feel. Other than that I like this location

Positive experience: I’ve been going to this location since the Market Square one closed. Lots of equipment and space. Women’s only section has supremely depressing cold-tone lighting and would be much nicer if it had warm-tone lights like the rest of the gym (I don’t know why this is, but it’s always bothered me), but it’s rarely busy and has a decent amount of equipment. Coed gym section is often filled with Uni students due to location but not too busy during off times. Don’t recommend going between 4 and 7pm as after work/school crowd can be chaotic. Cannot speak to classes/squash facilities but seems like a nice offering!

Fantastic experience: During my time at GoodLife Fitness, I had an excellent experience. The gym consistently maintained high levels of cleanliness, which I appreciated. The staff and fellow members were friendly, creating a positive and motivating environment for each visit. The membership provided excellent value for the services and facilities offered. I've recently left the gym, but I fondly recall the fantastic fitness journey it provided. I wholeheartedly recommend GoodLife Fitness for a clean, friendly, and high-value gym experience.

Positive experience: Great location female friendly

Positive experience: Best gym in the area. One can not question/doubt Goodlife fitness gym facilities. It would be great if this location had swimming pool.

Fantastic experience: I’ve been to other goodlife fitness gyms in K-W area but so far, weber st one is the best. So spacious, plenty of machines, amazing staff.

Negative experience: A lot of equipment is "under maintenance" and the staff are very pushy about upselling personal training, etc. Expect multiple phone calls a week and direct emails from their personal trainers. These guys are like the Duct Cleaning Service callers.

Negative experience: Tried twice to get a membership. First time they just never called me back. Second time I made an in person appointment. Waited at the table for 10 mins past the appointment time before taking off. Friendly staff but too expensive to have to chase them for a membership.

Positive experience: Been a member for around 20 years and love this location. It is spacious, staff are lovely and lots of equipment. However, over the last few months it is not as clean as it used to be, especially the weight racks. Often spray bottles and paper towels are gone and toilet paper runs out. My biggest peeve is no longer providing tissues. Noses are running and snot is going on equipment. It would be more hygienic to provide tissues.

Negative experience: Enjoy the club, good location, have been going there for 7 years or so. My main issues with this location has been the staff. Fairly unprofessional, lacking basic manners, tact and the consideration/professionalism you would expect from people working in a service role. But again, club is clean and fairly well maintained. Staff not so good. And that’s coming from a guy who got “let go” from a. Subway Sandwiches when he was 16 because he couldn’t work the cash register of make the bread properly. I’ve had my challenges in life, but hey, who hasn’t.

Fantastic experience: Today was my first free day and I liked it .. it is very nice .. spacious and lots of equipment.. staff is friendly and great

Positive experience: It's a nice gym and it have many equipments and there are many benches for bench press and so much space for dead lift and squats. You can get personal trainers too, they will give you a diet and help you with your work out. There are many machines for cardio as well and they have many more facilities like sauna, massage (chair), yoga classes etc.. The only thing is it's a bit costly. Overall it's a nice gym.

Fantastic experience: Clean gym, helpful front desk staff. A good amount of space for morning workouts. Facilities are clean, and a wide variety of equipment, useful for a variety of exercises. Plenty of squat racks and benches, and extras in the separate area.

Fantastic experience: I've been going to Goodlife for about a month now and I love it. The staff are friendly, there are a lot of machines and different workout areas, and the women's only section allows me to workout without feeling anxious. I love the app and being able to schedule training plans for at home workouts or booking classes and the tanning beds are great. I'm already seeing a difference. Definitely worth it

Positive experience: Honestly a 10/10 gym, however only thing that makes it a 8/10 is how crowded it gets.

Fantastic experience: Today was my first free day and I liked it .. it is very nice .. spacious and lots of equipment.. staff is friendly and great

Fantastic experience: Best in the business. Equipped with wide variety of instruments and weights. But would love if the machines are inspected regularly and made adjustments. Great place to work out.

Fantastic experience: Lovely gym! Very spacious and unlimited equipments. Best of all, they have a female section for women that are not comfortable working out around males. All your needs for a healthy lifestyle in one gym.

Fantastic experience: Best GoodLife I have ever been to.

Fantastic experience: I absolutely love this gym! It’s clean, staff is friendly, and it’s the only gym ive ever been to that has an adequate amount of squat racks

Fantastic experience: Very spacious gym and nice women’s section. Love the BodyPump classes with Donna Tues/Thurs evenings and BodyPump/Core and BodyFlow with Deb Sundays! They keep me motivated to keep coming to the gym every week!

Fantastic experience: My husband and I have come to this gym a few times to do rpm. We love coming out to do a class Andre instructs because of his high energy and intense work-out!

Fantastic experience: Nice location. Clean. Good equipments. Dedicated space for working out with trainers. The place will get busy during the peak hours (which is normal for most of the gyms in the area)

Fantastic experience: I always find the staff friendly. It’s a busy place with a lot of university students. The women’s side is big and we have everything we could want for, except a hack squat. Has two exclusive women’s only tanning rooms which is way awesome.

Positive experience: I'm a long time member and there are a lot of things I like about this gym but since signing up has become necessary to participate in the group fitness classes, there have been some issues. The issue I want to bring up is about reading the class attendance list. I wish I didn't have to say this but if a name is difficult for you to pronounce, it's ok if you don't say it perfectly as long as you are respectful. Unless you are personally acquainted with someone, please do not make jokes about their name. I guarantee that not everyone will find you funny. Please be respectful of all attendees and staff regardless of your familiarity with their name, culture, or appearance. I would very much appreciate it if the Waterloo Weber GoodLife Fitness could remind their Group Fitness Instructors to be respectful when reading off the names of the attendees. Thank you.

Fantastic experience: Great place, I’m moving to another place I had great experience with them.

Fantastic experience: This is my happy place. The trainers and associates are very helpful. Equipments are good in functional condition as well as availability. Love the squash and training area.

Negative experience: Dirty gym, found pieces of snot on equipment.

Negative experience: Staff did not know the rules regarding covid. Now I’m paying for a memwbership I can’t use. Absolutely ridiculous, coming from a client who has been at this gym for 5 years.

Positive experience: Hope you like rockstar, because you can't even buy a bottle of water here, let alone a Gatorade. Staff unhelpful either. Was told I could have a GoodLife bottle, but only if I referred 2 people.... EDIT... There is water for sale now.

Negative experience: Great gym but Got screwed over with corporate membership. Bought just prior to pandemic, $500+up front. Got 2 months of workout before pandemic hit. Just found out pass will be expiring. Called headquarters, poor customer service. Noone willing to review the fact I wasn't using facility for months. Noone called, emailed to give me option to freeze. Lesson learned, don't pay up front. I will not be renewing nor promote the corporate package with colleagues.

Negative experience: I had the worst experience here. The staff weren’t helpful at all and nobody cared to work with you even though I already had to go to 2-3 staff and let them know I just wanted to change of the club location. After waiting for a long time for them to finish their casual conversation, I decided to cancel my membership here because this kind of customer service is not worth your time and money to do business with them. I didn’t mind to pay more for this one than the one in Kitchener because it is nearby, but after my experience with this location, never come back.

Fantastic experience: One of the best gyms in terms of equipment in the city. Usually very busy around 6PM after work, but that was before COVID19.