
Information about YMCA of Regina
Opening hours
- Monday: 5:30 AM – 10:00 PM
- Tuesday: 5:30 AM – 10:00 PM
- Wednesday: 5:30 AM – 10:00 PM
- Thursday: 5:30 AM – 10:00 PM
- Friday: 5:30 AM – 10:00 PM
- Saturday: 7:00 AM – 7:00 PM
- Sunday: 7:00 AM – 7:00 PM
Services, Machines and Guided Classes
YMCA of Regina: Opinions
Fantastic experience: Hanaha lauran and ubaid are really nice worker
Thanks for sharing a review! We are very lucky to have Hannah, Lauren & Ubaid on our Membership Sales & Service team with the YMCA!
Fantastic experience: Love this place workers are really nice and place is really clean
Thanks for taking the time to share your review! We are happy to hear your experience at the YMCA is positive & appreciate your continued support.
Fantastic experience: Hanaha lauran and ubaid are really nice worker
Thanks for your kind words Liam! We agree that Hannah, Lauren and Ubaid are great; we are lucky to have them on Team YMCA!
Negative experience: The manger is super annoying he goes up to for anything you do wrong and gets mad over little thing and if he goes up to you and says something wrong instead of apologizing he finds anther reason
We want to ensure the safety of everyone who enters our facilities and adheres to guidelines set out. While we can't comment on the details of your experience, you can reach out to the General Manager to discuss this further by emailing [email protected] or completing a feedback form online https://regina.ymca.ca/ymca-membership-feedback/
Negative experience: Omg the service was unbelievably terrible the workers were as slow as a turtle it is ridiculous
Sorry to hear you had a difficult transaction with our Front Desk staff. While every transaction is different, and requires a variety of steps from gathering new information or updating old. We want to ensure each member who enters our facilities is attended to in a timely manner. If you would like to discuss this further, please reach out to [email protected]
Negative experience: The workers are so rude, not the ones at the front desk but the daycare workers. When im watching my kids and there happens to be a teenager or something just trying to have fun while still being a kid, they are always kicked off because they were have a threat of being “to rowdy” with the little kids. when they do go on the playgrounds they are always nice to the kids already playing on the structure and play games with eachother. But then the workers come and kick them off, like calm tf down they are just trying to have fun. The age should be changed to 16 maximum and if they dont want them playing on the playground with the little kids then just tell them they can go on when the younger kids are off
Thank you for sharing your comment and observations in the play area at our facility. The two play structures are designed for different ages, and as such for health and safety practices we have maximum age restrictions. These guidelines are not only for ensuring the structure remains safe and stable, but also for children using the areas. We have a variety of programs and activities for all ages. Check out our facility guidelines for more information https://regina.ymca.ca/facility-guidelines/ If you would like to discuss this further, please reach out to [email protected]
Negative experience: They misinformed us. Complete scam. never going back.
Thank you for taking the time to share a review. We are interested in learning more about what lead to your decision to no longer support the YMCA. If you would like to reach out to our Director of Membership Experience [email protected] to discuss this further we hope to have the opportunity to clear up any misunderstandings.
Positive experience: Wonderful experience
Thank you for sharing a review of your most recent experience at the YMCA! We appreciate your continued support!
Negative experience: Some workers are extremely rude and racist. They act like they are above all. Trust me it is not worth it. Go somewhere else.
Thank you for taking the time to share a review. We are very sorry to hear that you did not have a great experience at our facility; if you would like to discuss this further, please reach out to [email protected]
Fantastic experience: Very clean place, locker’s room is clean and hygienic. Staff is also great.
Thank you for your review. We appreciate you taking the time to share your positive experience!
Fantastic experience: Facility/ community / professional and anyone with health & well being a priority… a must. Leah Dash and her community service with the children will grab anyone’s heart. A huge thank you !
Thank you for sharing a review Sheryl! We are so lucky to have such committed staff & members at the YMCA!
Positive experience: Absolutely love this place, BUT staff need to put up the biggest signs behind the toilets saying, "PLEASE FLUSH THE TOILET AFTER USE," because the washrooms ALWAYS smell like rank pee!
Thank you for sharing your feedback; we appreciate your suggestion and will definitely pass it along to our Facility & Maintenance staff.
Positive experience: It is a very well, affordable place. But the pool is normally under repair and when it’s not there are problems with tiles, I have been in the pool when tiles have fallen off. Second the workout area is good but not great there are many machines that are needing of maintenance or repair. As an overall I do enjoy coming here but there are some things that may need work. Everyone that works here is fabulous except the one manager.
Thank you for sharing your review. Unfortunately you are right, our pool floor has had some ongoing issues. We have the Annual Pool Shutdown scheduled for November 19 - December 16 and during this time, we will make necessary repairs to the pool floor, tiles and general cleaning and preventative maintenance. We appreciate your continued support and feedback; and invite you to share your feedback at anytime through our online form https://regina.ymca.ca/ymca-membership-feedback/
Fantastic experience: I want to acknowledge Sonia/Sonya (sp?) and Paige. Sonia is a manager and Paige is a swim instructor at the NW Y. Sonia, thank you for your phenomenal service and attention. It is very much appreciated! Paige, amazing job with swim lessons. Paige is patient, kind and knowledgeable!
Thank you for sharing your experience. We are lucky to have such dedicated staff and appreciate the ongoing support from Members like yourself. We will pass along your review to Sonya & Paige!
Negative experience: Literally the worst experience ever The website is hard to navigate and has nothing regarding prices. We took my 15month old son to go swim and a family pass was cheaper so we were going to do that and they said it was 30$ Yes, 30$ We decided whatever it’s a one off anyways(visiting family from Ontario) Well the. They ask for ID, and won’t let us in because my sister didn’t have it on her, what??? ID to go swimming?? I showed her my ID and she says “oh you’re not from here” what do you mean, because I’m from out of province I came here all the time growing up and I’m so shocked by this experience we decide to leave and go spend our money elsewhere. Highly disappointed and don’t recommend Absolutely disgusting behaviour from the employee in the end
Thank you for taking the time to share a review based on your experience. We do have prices listed on our website https://regina.ymca.ca/daily-rates/ but we appreciate you sharing that it was hard to find. This is a quick fix that we can make to help future visitors.We are shocked and sorry to hear how negative your experience was; as a non-profit organization, our focus is on providing experiences and opportunities for the community. If you would like to discuss your experience further with a Manager, please reach out to [email protected]
Positive experience: Great place
Thank you for taking the time to share a review of your experience at the YMCA
Fantastic experience: It's fun
Positive experience: Used atm on side of building
Negative experience: They yelled at me and it wasn’t very nice
Negative experience: the workers don't know how to do there jobs and are unreliable plus the gym is small and horrible equipment
It is unfortunate to hear you did not have a great experience at the YMCA; if you have direct feedback on how we could improve we would love to hear it! [email protected]
Positive experience: Good place for family.but need to stop some unethical activities going on in the pool specially in front of kids
Thank you for sharing a review of your recent visit to the YMCA of Regina. Please feel free to reach out to [email protected] if you would like to discuss your experience further.
Positive experience: Great staff, clean gym. Lost a star because of everyone under 18 using the weights and workout equipment. Kids don't belong in the gym. Can't workout between 3:30pm and 7:00pm due to all the kids messing around on the equipment.
Thank you for sharing a review of your experience Michael. Youth must complete an Equipment & Free Weight Orientation in order to use the equipment. We do encourage you and all other members/visitors to report any unsafe activities around the equipment to a YMCA Staff.This review will be passed to staff as a reminder to keep a closer watch on the fitness centre.
Fantastic experience: The staff our very friendly, especially Haley, who now works their part time, you can tell she really cares about the people that walk through the ymca on rochdale. The gym has everthing you need nice bright atomosphere, which puts me in a good mood to workout, the members that go there are generally there for good health, and are not afraid to ask advice if need be.
Fantastic experience: It's fun
Fantastic experience: Share the love
Thank you for your kind words <3
Fantastic experience: Clean, safe place to exercise. Helpful staff to assist.
Thank you for sharing a 5 star review! Your feedback is greatly appreciated.
Fantastic experience: The staff are awesome at the YMCA. Very friendly. I love working with Leah as my personal trainer. She is amazing! :)
Thank you for sharing a review of your experience at the YMCA! We are lucky to have Leah on our team!
Negative experience: Not a good customer service
Fantastic experience: good good i like this place
Positive experience: Pool was great
Positive experience: only the North West YMCA is open.. downtown and East branches are closed. unsure of when they open.
Positive experience: One of the best customer service in Regina. Less 1 star is only for the very early closing times and tight schedules.
Negative experience: Pool So small when I went to see to get a card they said kids 12 years old or older can go in the gym playground also small
Negative experience: I called in 2 hours earlier to book for a work out session for the 7 o clock shift and the person who was talking to me said you are all good to go. Later that day I called again to check if I’m booked in and they said no I was not booked in for that session and that it was full, so I couldn’t go for my workout and messed up my schedule, this is unexpectable
Positive experience: My daughter is going to daycare at the Y. She really enjoy going there, the staff are wonderful and seems like they really care about the kids. As part of the daycare my daughter got a membership to the YMCA.
Fantastic experience: My kids love going to the YMCA the staff are friendly and great with kids... the place is always clean
Fantastic experience: Thank you all for your friendly services ..
Fantastic experience: A delight, as always
Fantastic experience: Carrie (not sure exactly how to spell) very friendly in the mornings.
Fantastic experience: Awsome
Fantastic experience: Very nice. Clean ,friendly. Great work out.
Fantastic experience: good good i like this place
Fantastic experience: 1 star would not recommend
Fantastic experience: Great place to visit and really helpful staff
Positive experience: Pool staff are great!
Positive experience: They are managing the Covid situation well. Kudos to the staff
Fantastic experience: Great family place. Parking lot could use some work
Fantastic experience: Fabulous, easy going staff and the facilities are second to none. We had a wonderful couple of sessions making in-the-moment music. Great groups of young people. Thanks for the opportunity YMCA Youth Leadership!
Fantastic experience: Very nice staff
Fantastic experience: Decent sporting options. Good staff. Centrally located.
Fantastic experience: Nice gym with good equipment
Fantastic experience: Great gym
Fantastic experience: It's the Best! Give it 5 star ratings
Positive experience: Love this place!!
Positive experience: Nice
Negative experience: Way overpriced . drop in was 15 dollars. Yikes
Positive experience: Pool hot tub and jacuzzi
Fantastic experience: Our lord and savior Bashtoonga, goes to this gym. we are all here by obliged to pray to him in order to recieve his blessing of swoleness.
Positive experience: It is a nice place to go if you have a family and use all of the amenities. I used it exclusively for a workout gym. It is too expensive to only use it as a gym and it is a really busy place. They need to set a minimum age to workout by yourself as often there is kids "working out" that are causing scenes and goofing around. As such, I switched to somewhere more reasonably priced.
Positive experience: Good place to hang outwork out and play some basketball.But they should keep open the big rock climber for longer time.But over all great place.
Fantastic experience: Best gym in the city
Fantastic experience: My kids have never been happier with a purchase I made. Great activities to enjoy.
Fantastic experience: Love it very much , great place but can't afford a single Membership never the less a family one. Staff are excellent.
Fantastic experience: Our lord and savior Bashtoonga, goes to this gym. we are all here by obliged to pray to him in order to recieve his blessing of swoleness.
Fantastic experience: Great facility new Renovations friendly accommodating staff
Fantastic experience: Definitely love going there because it's not far where I live. It only takes less than 5 minutes to get there. I really love it!!! ️♂️♂️
Fantastic experience: Friendly staff, clean environment, something for everyone at any age.
Fantastic experience: I liked this placed you can worked out swimming and play basketball
Positive experience: Good
Positive experience: Mmmhmm
Negative experience: Old equipment and too crowded.
Positive experience: Ok Need to be better by being on time
Positive experience: Clean safe facility.
Positive experience: Great facility and great fitness classes
Negative experience: Hot tub wasn't really hot ...disappointing
Positive experience: Small but clean and well maintained gym. Staff is very friendly. The free child minding offered to members is great, and the kids have a play structure and a physical literacy area to play in. Only down side is that there is not a lot of equipment to choose from.
Fantastic experience: Friendly and helpful front counter staff. Indoor play structure kept kids busy for over an hour. Place for parents to watch kids or drink coffee. Would go back for weight room and swimming facilities. Very clean and lots of activities in warm setting.
Negative experience: Booked a birthday party at the Rochdale location for an 8 yr old and it was an absolutely awful experience. Getting an email response from the “coordinator” took several weeks, multiple emails and trips to the facility. When we did get a reply, she didn’t even answer the questions we had. Then she told us it was in the system and we went to pay and no one had a clue what to do. No one knew when this “coordinator” actually worked or when we could meet her face to face. When we finally got it booked we thought it was all taken care of. Then 3 days before the party we were notified that the pool is closed for construction. And it has apparently been closed for some time. It seems like they deliberately waited to tell us knowing that we wouldn’t be able to book another facility. For the several hundred dollars it costs, you would expect better customer service. Unfortunately they seem to have no regard for customers, likely because they know other people will keep booking parties and don’t care if people are unhappy. The management of the party booking service is a complete joke and the person dealing with these bookings is utterly useless. I wish my son wasn’t so set on this place and that we had more time to cancel. They did offer us a refund, but of course at this point we can’t change the facility. I will not be using this facility going forward, even though I know they don’t care. If I could rate it zero stars, I would. I like to think this is a one time bad experience, but I’ve heard of similar situations from other people. Ok, I’m done venting now. What a joke the entire party booking system is, especially the “coordinator”.
Fantastic experience: My wife and I bought our family a pass as a Christmas gift to our daughter's. What a great move, no more "I'm bored" or "can we watch a movie". Now it's "can we go to the Y?" I enjoy the fact that we are making memories while keeping our family active. The staff is great at our location and we can't wait rouse our pass when we travel, especially during our Canadian winters.
Fantastic experience: Great place to keep your kids!!
Fantastic experience: We had our daughter's birthday party here. It was a hit! We would definitely do it again. The staff was very helpful and friendly also. I highly recommend it!
Fantastic experience: One-stop recreation center with virtually all the facilities you need
Fantastic experience: Great place to workout with a non-judgemental environment! Great childcare facilities!
Fantastic experience: Friendly and helpful front counter staff. Indoor play structure kept kids busy for over an hour. Place for parents to watch kids or drink coffee. Would go back for weight room and swimming facilities. Very clean and lots of activities in warm setting.
Negative experience: bad i h8 diz
Positive experience: Warm pool
Fantastic experience: Great place to start going to the gym.
Fantastic experience: Great place to keep your kids!!
Positive experience: This was recently renovated and is well used by many.
Positive experience: Good for family relaxation and gaming.
Positive experience: amazing staff, training equipment was on par. But the very little basketballs and water fountains are the reason why it only got a 4
Positive experience: Pretty good place to work out for the whole family! Pool is moderately sized with a nice temperature. Mostly clean change rooms.
Positive experience: This location has a swimming pool and is good for leisure or doing a few laps. Distance and competitive lap swimmers are better off at the Lawson or YMCA downtown where the water is cooler.
Fantastic experience: good place for kids, gym is always busy
Fantastic experience: Great facilities!
Fantastic experience: Great facility, fun for the whole family.
Fantastic experience: Great place to start going to the gym.
Fantastic experience: It's cool
Positive experience: Very clean
Fantastic experience: I'm a member... need I say more?
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