GoodLife Fitness Prince George River Point Landing

Fantastic experience: The gym is spacious and clean, with solid equipment, plenty of squat racks, friendly staff, and offers corporate benefits

Negative experience: Hour are terrible, open only till 6 most days, gym has an odor. Usually busy

Fantastic experience: Super kind staff. Makes you feel welcome. Super clean place

Negative experience: Is there any cycling parking area actually I have decided to join Goodlife Gym near my area and I will come there by my cycle.

Positive experience: Unlike other GoodLife locations, this one is not open 24hrs every day, and the restricted hours can make it difficult to fit in a full week's workouts for those who work irregular hours. Edited to add: Hours have been updated to be open until 11:00pm daily (at least on weekdays), making it much more available than previous. Only complaint is the gym gets fairly crowded, causing people to have to wait to use equipment; However this is in no way the only gym where that occurs.

Negative experience: Hours just keep getting worse and worse. I have used many different goodlifes in the past and this one has the worst hours by far. They seem to constantly change the hours so you never really know if they are going to be open or not. So i regularly have to call before taking my pre workout to make sure they will be open for a workout. If you manage to make it your still going to want to avoid peak hours as the gym will be crammed. The only good things is the equipment is fairly good and the staff is nice.

Fantastic experience: This place rocks love the gym itself. The staff are very courteous . Ample amounts of parking ..if your gym enthuuiast this is the place to be

Fantastic experience: Special thanks to Sebastian and Haven for helping me book the hydraulic massage in short notices, which has become a fantastic reward for my hard work at the gym. Your guidance and this indulgent treat have motivated me to stay committed to my fitness journey. Truly appreciate your support!

Fantastic experience: Nice place!

Positive experience: Needs to bring back childcare

Negative experience: $30 bucks for a drop in. Totally ridiculous

Fantastic experience: Nice clean facility. Lots of equipment.

Fantastic experience: Been going the last 30 day, will continue to go. Has everything I need and looking for in a gym

Fantastic experience: The cleanest, most organized gym I've been to.

Fantastic experience: I love this gym. I get my own spa days right here ;)

Fantastic experience: Love this gym and all its incredible amenities. Always feel right at home.

Negative experience: Way too much cardio equipment. Terrible gym atmosphere. Would not recommend.

Negative experience: It would be 1 start but I like the staff, the lack of other stars is because goodlife refuses to adjust hours to accommodate members needs

Positive experience: Cancelled the membership after Pandemic, and it never open back to 24/4. Rejoined since it's reopened back to 24/4 recently, but had to pay more than before. (Joined the gym from day one before it opened). Still hoping it will open 24/7.

Fantastic experience: Excellent gym in Prince George. Friendly and helpful staff. Great facilities with lots of machines.

Positive experience: The facility and the front desk staff are quite lovely. However it was a very poor experience with the general manager Brianne Krause who is certainly under qualified for this position and has no customer service skills and makes the overall experience unpleasant.

Negative experience: Very poor management wasting peoples time supposed to open at 8 o’clock and nobody’s here. And it says 24 hours.

Fantastic experience: Enjoy the atmosphere, professionalism and kindness inside this gym. One of the better places I have had the pleasure of joining.

Negative experience: Unreliable hours, unless you have nothing better to do but work around there hours, find an actual 24 hour gym. Update - I appreciate your response, but unless your open a few hours earlier or even a few hours later on the weekend, anyone working a normal job has absolutely no opportunity to use the facilities on the weekend. I could be wrong, but i would think more people would be interested in being able to make it to the gym before or after work on the weekend, than at 2 am on a Wednesday.

Fantastic experience: I booked the appointment to know about the gym and membership. But the day when I showed up, I got to know that the person is occupied and can't attend. This really went downhill as then whats the point of the appointment. Right? But then comes Kassey who took the situation in her hands and took time to address me and my friends. She told us about the gym and membership. She was thorough in her stuff and despite being the only one available at the front desk she managed the time perfectly and answered to our queries. The customer service skills of Kassey is top notch. She definitely defused the situation and made us get the membership. That's what good customer service skills can do.Kuddos to Kassey. Management should have more staff like her.

Negative experience: Called on Saturday Sept 9th afternoon. Asked front desk staff about the trial option. Crazy to be told by staff that no trial options available at the moment. Not even for one day. He suggested to drop in for $25 if we want to check out the gym. ‍♀️ We will take our business somewhere else where we atleast get to try out the gym first. No thanks

Positive experience: Nice big gym but it really needs to be 24/7. Not 24/4... 24/7! Like this needs to happen immediately...Seriously considering cancelling and going to anytime fitness as you can get a Key Fob and go whenever!

Fantastic experience: Pros - Electrical dry sauna, shower booth, clean environments, focused and welcoming gym members, anf the staffs. Good parking lot and location. Nice open space. Towel service. Tanning bed. Massage chairs and water jet massage bed. Fitness classes. Cons - Sauna set temp could be a little higher. One of the best gyms in town.

Fantastic experience: Jenn was super helpful and patient with adding family members in a complicated way! She was really great and tried every possible way to get things sorted out for us. Although the issue wasn't fixed she was super awesome about it and plans to follow up! Thanks Jenn :)

Fantastic experience: This was a great experience to get back into the gym. Between all the different equipment from cardio to weights to the different massage options for after you are done a hard workout. My experience has been life changing and I am so happy I got back into the gym. I feel better and healthier. Although the hours are not 24 hour, it is open until 10pm most days which works well enough for me. Jen was one of the staff at goodlife when I first went there and she made me feel supported and well informed about all the different services and options offered. Jen's enthusiasm and support was one of the main reasons I got the ultimate membership.

Negative experience: Great gym for the equipment. Terrible gym for management and hours. Never seen a gym run through staff so quickly. Never attempt to go for 5am. Staff sleeps in and then jokes about not showing up at the front desk cause they don’t care. One of the only GoodLife I have ever gone to that isn’t 24/7 or at least has key fob entry so you can go in on holidays. Every other gym in prince George is open except for this one because nobody wants to work there or accommodate there clients

Fantastic experience: Well equipped gym of prince george

Negative experience: Staff doesn’t know anything, no classes and it’s not 24/7 This gym is absolutely ridiculous AND THEY DO CHARGE A CANCELLATION FEE

Negative experience: I'm in town because of a critically ill parent. Normally I don't have a lot of respect for people who make an excuse like that but to say that I had other things on my mind is an UNDERSTATEMENT! Having one of your employees come up and literally THREATEN me with expulsion and cancellation because my mind is not entirely focused on remembering to mask up between sets and looking like she's actually enjoying it whilst doing it is clearly a step too far with me and unacceptable. SPARE ME the mask lectures, her actions were entirely out of line and I'm actually quite grateful I'm not having to stay here otherwise I'd be taking my business somewhere else and will be doing so for the duration of my stay.

Negative experience: The only gym in Prince George that is not open on stat holidays.in response … when GoodLife first opened personal trainers, fitness classes, workers interacting with guests, great hours. Now nothing

Negative experience: I enjoy all the equipment at this gym. Staff is friendly and all that kind of stuff. The hours are outrageous. It is NOT a 24 hour gym like it says it is. It closes before any other gym in Prince George. Is the ONLY GYM CLOSED during long weekend holidays. In my opinion the hours of a gym is most important to the paying member. Very disappointed and will be relocating to a gym with better hours and a gym who stands by their advertising.

Fantastic experience: Great facility, good equipment and great staff. I'll gladly change my rating to five stars when the hours get put back to late. I joined under the impression that it would follow the lifting of the covid restrictions but the gym is still mostly useless to me on weekdays. Edit: after talking to the manager i was able to get a solid date for the extended hours as well as pausing my account until that time. Thank you again for the quick and easy response.

Fantastic experience: Great gym with new and clean facilities. Super friendly staff as well!

Positive experience: Machines are really dirty and disgusting. Only from 8 to 6 on weekends.

Negative experience: Unprofessional and irresponsible staff. I called them to freeze my account but they charge me, when I went there in person to find out why, they didn't know it as well. They never refund anything. They charged me twice during COVID pandemic even though the account was froze. When I wanted to cancel my account, they said to have to pay for one more time! Ridiculous policy.

Negative experience: The General Manager is rude, condescending, and has undoubtfully deteriorated the atmosphere and positive energy that this facility once had. Her lack of professionalism and ability to conduct effective, respectful customer service amongst members is extremely disappointing.

Fantastic experience: Good gym. I don't go anymore because of whole 'wear a mask during workout' thing. But the gym has a great collection of equipment and great, friendly and polite employees. :)

Fantastic experience: Positive: Communication , Professionalism , Quality Great gym with a great atmosphere. I had to move to a small town with no Goodlife and they cancelled my membership over the phone and made it easy with no huge fees. I would recommend this gym to anyone!

Fantastic experience: Very clean and well spaced out gym just need it 24 hours so I can make it more with my work schedule.

Fantastic experience: Well organized and clean facilities

Fantastic experience: Really nice gym

Fantastic experience: Great gym always clean very friendly staff especially my boi Jack.

Fantastic experience: This gym is huge ! Tanning , hydro massage bed , and massage chairs in the front ! Sauna in the charge rooms ! Friendly helpful staff and can book thru app for Covid !

Fantastic experience: Prince George location is one of the better Goodlife’s in BC. Very very clean. Huge shout out to the staff - thanks for help make my workout a good one

Fantastic experience: I love this gym!! The staff there is absolutely amazing and I would highly recommend this gym to anyone! The facilities are immaculate, and they do an amazing job of keeping everyone safe (especially during COVID). Keep up the great work GoodLife! :)

Positive experience: It's a good gym but they always played pimple popper videos and my 800lbs Life on the giant TVs

Fantastic experience: Amazing, staff are super friendly. Helpful and are always cleaning equipment. I'm glad they are open.

Positive experience: Great gym option in town. Just wish they were actually opened 24/7

Positive experience: I'd give more stars but being open 24 hours a day except weekends is the dumbest thing I've ever heard of

Fantastic experience: Prince George location is one of the better Goodlife’s in BC. Very very clean. Huge shout out to the staff - thanks for help make my workout a good one

Positive experience: Best gym in Prince George. Excellent staff members and Equipments.

Fantastic experience: I only went for a few days for their free trial but i must say it was amazing how everything was set up. They have rows of organized machine's that work on parts of your body first before other parts so that the further u go the hard it gets. Its costomised that way so that people can get a better work out.The change rooms where massive and stunning. The employees were awesome and very helpful if i wasnt sure how to use one of the machine's.

Fantastic experience: Love how friendly the staff are here! Always a pleasure coming here for visits!

Fantastic experience: Great staff, awesome and clean facility! I've made a lot of new friends there this past year, and the best part is that it's on my route to work! I'd highly recommend Goodlife to anyone wanting a great atmosphere to workout it.

Fantastic experience: Staff are really nice and friendly specially Ema Hines she always puts and Smile on my face... The gym Is clean and has a great vibe. I love it

Fantastic experience: Easy to work out here. Pleasant staff.

Fantastic experience: Nice and friendly.

Fantastic experience: Nice gym. Fair price memberships

Fantastic experience: So far so good. Glad I signed up for a membership. The men's change room could/should be cleaner. They should put some bleach down the shower drains as it's a bit dank. Otherwise a good experience so far.

Fantastic experience: PRESTIGE MEMBER- From the lower mainland and had an issue at the front desk with one staff member - regarding our memberships - on 01-19-2020 the next day I followed up with a manager - The manager ( forget name) did a EXCELLENT job clearing the air and letting the staff know about our memberships which allow us to bring in a plus 1. ALSO whoever was working front desk was extremely great to deal with on 01-20-2020 around 10 PM. Personally one of my favorite gyms to work out at and am extremely impressed on how management handled the situation. Would recommend this gym to anyone. Thanks Management.

Fantastic experience: Awesome place

Positive experience: Nice Clean gym

Positive experience: Good gym

Negative experience: No public wifi

Fantastic experience: Clean great layout best classes

Negative experience: The staff are nice but it is dirty inside. You have to wipe the equipment down before you use it....

Negative experience: Nice setting. Surprised at what the price I understood to be reasonable wasn't.

Negative experience: Staff this morning were less than friendly. Not pleased with how they handled themselves. Disappointing.

Positive experience: Would be the better if hours were 24/7. I miss a lot of workouts as it doesn't open early enough on Monday, Saturday and Sunday before shift work.

Fantastic experience: Lots of equipment and very clean with very friendly and helpful staff.

Fantastic experience: Best gym in P.G.

Fantastic experience: Absolutely love the atmosphere here! Always open on holidays and 24hrs during the week The staff are incredible and even did my first workout with me so I could get used to the new gym setting. Love this place!

Fantastic experience: Clean gym with everything you need and more.

Fantastic experience: Love the club atmosphere. Friendly helpful staff, clean facility. Not to mention the hydro bed is top notch.

Fantastic experience: Amazing club. Awesome group fitness and front desk staff.

Fantastic experience: This is an excellent gym with lots of machines and plenty of room. Even on a busy day it’s never overly crowded

Fantastic experience: Clean great layout best classes

Fantastic experience: Great gym! Helpful and caring staff. Always enjoy my visits.

Fantastic experience: Great equipment and friendly staff!

Fantastic experience: Best goodlife out there!!!!

Fantastic experience: Awesome. 24/4

Fantastic experience: Such a huge amazing gym! Excellent staff, various types of equipment, and a positive atmosphere!

Fantastic experience: Nice clean gym. Staff are super helpful and lots of machines to choose from.

Fantastic experience: Very positive atmosphere

Fantastic experience: Loved it

Fantastic experience: Very well run and good people

Negative experience: Service sucks

Positive experience: Generally friendly service. I used this gym for 18 months or so and it was pretty great, as far as gyms go.

Negative experience: I would like to lodge a formal complaint against the Body Pump instructor who is supposed to teach a class from 6:00 pm to 6:55 pm on Thursday night .His class usually takes about 65 minutes as he ends it at 7:00 pm and the class has to put away their equipment which means that they leave the area at 7;05 pm .This Thursday however the class ended at 7:10 pm despite the fact that he could see that the Zumba class was at the door waiting to get in to start their 7:00 pm class. His excuse was that he thought that the Zumba instructor had already left for holiday. This is an ongoing problem not a single incident. We all pay the same fees for our classes yet the Zumba class is subsidizing his class as ours is cut short consistently as we are not able to start on time. It is also very disrespectful not only to our instructor but our class mates. Please have this discussion with the instructor about appropriate class end times. Note the one star rating is for the Body Pump instructor due to this oblivious disregard for the class that comes after him. Our Zumba instructor on the other hand has a 5 star rating.

Negative experience: Under no circumstances will I return Goodlife Fitness. Reactivating my account and charging me for three months without telling me is not how you run a business. I said cancel, they wanted a compromise for a hold. I said OK. A month later, they start charging me because they failed to say how long the hold was for. Head office then refused to escalate this, claiming it's a he said / she said situation between me and the manager. So I guess these guys follow the Ferengi laws of acquisition. Good life refuses to even let me talk to anyone up the ladder. Way to run a business!

Positive experience: Great place to workout. Lots of ways to do a cardiovascular work out with 7 different types of cardio machines. Awesome area for weight training, using free weights, barbells, dumbbells; weight machines,; cables, so much potential to do so many different type & style of exercises. For different & challenging work outs there is the virtual exercise class in weight training & stationery bikes. There are many different ways to get a great work out @ Good Life Fitness.

Positive experience: I really enjoy this gym and everyone is always nice and it has a great environment. The place is new so all the equipment is great. Although it says it's open 24 hours it isn't unfortunately.

Positive experience: I like the gym. New equipment and all. Some Goodlife I have been to in Ontario have hot tubs and lower rates for exclusive use of 1 gym only. Rates here in PG Goodlife might be little higher than I have been use of paying before in Ontario. Overall good & friendly staff.

Fantastic experience: Ample space, not too crowded, nice atmosphere, clean and well functioning equipment. Lil bit expensive but way better than the other gyms.

Fantastic experience: I' love their dry sauna and massage chairs makes me feel great after my work out I love how they have many of the same machines so no waiting like at the Y and the machines are never broken also unlike be Y