Crunch Fitness - London

Negative experience: My friend was screamed at, called names, and berated by a male gym member. The gym did nothing about it and he is still there. Not a safe place for women.

Negative experience: They are very greedy. When you sign up you will pay an additional $60 for maintenance regardless of your membership type. Then if you want to change your membership type to a cheaper one you will pay more than $50, an illogical fine‍♀️.

Negative experience: Used to really love this gym, but they've decided to have classes in the free weights area four days a week during peak hours, and they close at 7pm on weekends. This has made it nearly impossible for me to get in and use free weights, which are a core part of my routine. Seriously considering switching to another gym if they don't smarten up and change this schedule, as it's killing my ability to use the gym. Really, really disappointed.

Positive experience: Great Gym. Great staff! But beware if you downgrade from Plus membership to normal. They charge you 50$ for it. At least let people know when you sign up. That's proper courtesy.

Fantastic experience: Can someone tell me how much they charge for the membership? And monthly?

Positive experience: One of the best budget friendly gyms out there

Fantastic experience: I've been enjoying the gym! I love that there's a private women's area! Good sized gym, with lots of machines!

Negative experience: Staff: Equipment: 5️⃣0️⃣/5️⃣0️⃣ Manager:

Negative experience: I've been told that I can cancel my membership Crunch Fitness in London, Ontario is a joke. You need to give a month's notice to cancel your membership, which is fine. I called to cancel, and they told me to come in to sign the paperwork. I went there, and they told me to come back tomorrow. Today, they said I had to come yesterday to avoid another month’s charge. They wasted my time and money. If they had just told me I needed to pay for another month upfront, I would have done it. Instead, I wasted hours for nothing. This place is a scam. Avoid it.

Positive experience: Sooper salam

Negative experience: Unorganized and missing equipment. Showers are cold half the time. It was extraordinarly difficult to cancel mine and my partner's memberships. Won't be going again.

Negative experience: Dated equipment which breaks often and the changeroom smells like a barn. Wouldn’t let me put my membership on hold or cancel. unprofessional staff. Run away!

Positive experience: Honestly this place is mediocre at best. All the machines you need and staff are friendly, but I find crunch to be busy constantly (which I hate) and the hours aren’t the best for me ideally. Also found the change room to stink anytime I was in there. Like it smells like a football locker room after a game. Disgusting. Better gyms in London for sure.

Fantastic experience: Great gym, been going for years.

Positive experience: Excelente service

Fantastic experience: goat spot

Fantastic experience: Fun gym for a good price!

Fantastic experience: Affordable, great atmosphere, and top notch staff! Crunch is the place to be!

Fantastic experience: Budget friendly fitness center with very friendly and helpful staff.

Fantastic experience: Excellent staff ...friendly members ...plenty of equipment ...love coming here !

Fantastic experience: What a beautiful gym supper good service machine are impeccable tons of equipment and water massage

Fantastic experience: Good place to do your workouts. Lots of equipments to choose from. Clean place.

Fantastic experience: One of the best gym in London with lot of equipments and friendly environment.

Fantastic experience: Amazing place..staffs are very friendly and the environment,equipments are good as well.Worth trying.

Positive experience: My experience at Crunch has been quite welcoming. Good gym, lots of equipment and friendly staff.

Fantastic experience: Top tier gym, staff are very friendly and machines are great. Best in London!

Fantastic experience: I love this gym the staff are super friendly and they have everything you need.

Fantastic experience: Best gym experience I’ve ever had very respectful staff, and very welcoming

Fantastic experience: I love this gym and all the classes they have to offer! The front desk people are friendly! A great workout place! I highly recommend it.

Fantastic experience: Easily one of the best gym in London area. It has great amount of gym equipment along with bathroom facilities. You can workout and go to work right after. It’s very convenient as it is placed on plaza.

Negative experience: Staff were always friendly and the classes were great but unfortunately the women's only area is extremley limited in terms of equipment. When I went to cancel my membership (this was May 8th), I was told "Anything scheduled between May 8th and June 8th will still bill. Unfortunately this means you will still have a monthly fee of $26.85 billed May 11th along with the annual fee of $67.79 billed June 6th". I was completely fine with paying the monthly membership fee of $26 as but it is absolutely ridiculous the annual fee of $67.79 is still being charged when it's a 2 day discrepancy. Just another franchise that does not have any real connection or compassion. I now have a corporate membership to Goodlife which has been much better and will not be reccomending Crunch going forward as I was very disappointed to still be charged this $67.79.

Negative experience: What kind of business practices do you have at Crunch?? Apparently my payments were not going through and they waited SIX MONTHS to contact me about it. Oh! And did you know that they charge a 66% late fee? That sounds like a scam to me. Make sure people don't know that they are behind and then screw them over. I am partially disabled and on limited income. So thank you Crunch for making my life so much worse when I already dealing with the worst situation of my life. I wouldn't recommend them to anyone and I am truly appalled by this disgusting behavior

Positive experience: Crunch Fitness is great! It's affordable and the staff are really friendly. Evenings can get a bit busy, but overall, it's a solid choice for a budget-friendly gym.

Fantastic experience: Crunch Fitness is more than just a gym – it’s a place where fitness enthusiasts of all levels can come together to have fun, get fit, and reach their goals. With its wide range of classes, state-of-the-art equipment, and supportive environment, Crunch is the perfect destination for anyone who looking to make their journey for workout more exciting!!!!

Fantastic experience: Crunch provides everything you need in a gym, cardio equipment, sled, heavy weights, big dumbbells and machines. I don't think I have ever belonged to a better equipped gym. Considering the cost, I can't figure out how the provide such a good product. Staff are also friendly.

Positive experience: Very reasonable gym. You get what you pay for as far as equipments and services. Staff are pretty friendly. Never had an issue that was not easily resolved. @Amber girl I am a student and my payments have never bounced. I would honestly be embarrassed to actually say my payments returned when the cost is so low. And to top it off banks charge an NSF fee sooooo did you not noticed that??? It’s your responsibility to know what goes in and out your account. I am embarrassed for you! But on another note have a good night.

Fantastic experience: Great staff. The gym environment is really good. They have every machine that I needed to do my workout. Great gym to start out if you’re a beginner and they have a lot of classes and perks with the membership.

Positive experience: The staff are always so friendly and easy to talk to. Regarding the gym, the place is quite busy from 5-10pM, women’s changing room and washrooms are clean most of time. Only suggestion is that I think we could use some more squatting racks, cable machines and lighter dumbbells (10/15/20lbs).

Fantastic experience: Класний зал, є все необхідне. Дуже зручно, що є можливість займатися в двох залах маючи один абонемент

Fantastic experience: The best service - very clean and great value

Fantastic experience: Love this gym nice people

Fantastic experience: Staff ate super amazing and friendly. Gym is alway clean

Fantastic experience: Great gym, everyone’s super nice and staff are super helpful!

Fantastic experience: The best gym in my opinion I've bin going here for 4 years and the gym has the best staff and workout atmosphere .

Fantastic experience: Beautiful and heartwarming place to workout. Lots of friendly staff and members. Clean and tidy. Good vibes.

Fantastic experience: Alicia and team are always providing great service and great to be around! They even convinced me to attend some classes and I will be competing against them with the stair master!

Negative experience: Its a fantastic gym but it's in desperate need of 2 things, enough plates for all the equipment and to at least double the wipe stations, there's a severe lack of them and half of the ones that are there are always empty.

Fantastic experience: Been coming to crunch on Huron a few years now and I've always had a good experience! Friendly staff and a great location. I've been to a few crunch locations and this one has the best equipment and the most space. Big fan.

Fantastic experience: This gym is great. Love coming to the classes, the instructors are awesome and the classes have me excited to go to the gym for the first time in forever!

Fantastic experience: During my visit to the gym for first time, I was greatly impressed by the exceptional service provided. Ramina, in particular, exhibited a high level of professionalism while guiding me through the facility and assisting me in determining my requirements. Despite my initial indecisiveness, Ramina’s encouragement motivated me to embark on this fitness journey. As a result, I am now experiencing increased happiness and improved health compared to before.Great service Recommend…

Fantastic experience: Amazed at the great place, value for money and extremely friendly staff and members. Highly recommend you join this gym if you are on a budget but need a value for your buck. I enjoy the sauna and hot showers at the gym.

Fantastic experience: Awesome Zumba Instructor (Nanci) Highly recommend taken her classes

Positive experience: For the price you can’t go wrong. If you get there early your good but anything after say 3pm it’s a bit of a zoo

Positive experience: came here for a free trial. washroom was super smelly, they really should install some ventilation and probably add a few more lifting rack considering how many people comes here and there was only 4 squat racks

Positive experience: Improvements that could benefit the experience. Fix hand dryers on men's washroom (Not working) Currently staff puts paper towels on the side but they get wet easily. (Add a dispenser?) Soap dispenser needs also an improvement because the dispenser that they have are cheap and the nozzle breaks easily . Add a foam dispenser? Talk with a plumber about the water discharge on the urinals . It's too much water when flushing . Or the pipes are clogged .

Fantastic experience: Affordable and clean gym with a friendly environment.

Fantastic experience: Awesome place

Fantastic experience: Good Place for getting best shape.Staff is very helpful and nice

Fantastic experience: The best atmosphere with the best staff. Couldn’t recommend enough ☺️

Fantastic experience: This place is awesome. The staff are great and it’s a super friendly community

Positive experience: its very good with mix of traditional and modern workout machines.

Fantastic experience: Fantastic service, great machines and people. Environment is fantastic

Fantastic experience: Alicia is amazing at what she does. Makes it a great experience to come work out ️‍♀️

Fantastic experience: Very good gym. Staff is excellent.

Fantastic experience: Great gym, friendly staff, and positive environment

Fantastic experience: Clean facilities, great staff, awesome equipment, and a great gym environment!

Fantastic experience: Friendly staff, clean, wide range of equipment to use. One of the best gyms in London!

Fantastic experience: I go to crunch London north as a western student it is miles better than the rec. All the equipment I need a more. Super helpful and friendly staff.

Fantastic experience: Best gym in London. Friendly staff, great variety of equipment. Would love to see a pendulum squat in the gym.

Fantastic experience: Great Gym Friendly people and workers Be careful of peak hours lots of people but overall good place to workout and lots of equipment. Also they got the sauna

Fantastic experience: The club is amazing, always delighted to be greeted by Alicia at front desk along with the other staff! I then had the opportunity to work there as their new fitness consultant!

Fantastic experience: Had a wonderful time attending as a guest with an incredible friend. Was very impressed by the clean, spacious layout and abundance of equipment. Really enjoyed a 60 minutes yoga class and finished off our morning with a relaxing sauna. Would highly recommend Crunch Fitness!

Fantastic experience: Crunch Fitness offers a wide range of workout equipment, classes, and amenities. The staff is super friendly and knowledgeable, and the atmosphere is always energetic and motivating. It's a great place to get your sweat on and reach your fitness goals. I definitely recommend checking it out if you're looking for a gym in London!

Fantastic experience: Crunch is the right place for you to workout if you live in the Northern area of London. They have the right variety of workout equipment suited for whatever training regimen that you are on. Their membership options are just bang for the buck. As a fitness lifestyle advocate, i would recommend this gym to anyone who wants to get in shape. They also have the friendliest and approachable staff available to assist you.

Fantastic experience: Great atmosphere,great staff,serious gym but still usable by average everybody.

Negative experience: If it didn't feel like its 25 degrees in the gym I would rate it higher. You start sweating just by standing still. Trying to find plates in an organized fashion is impossible. Its like there isn't enough to go around.

Fantastic experience: My favourite gym, I love working out here!

Fantastic experience: Great place to workout, friendly members and friendlier staff 1

Fantastic experience: Great gym, very nice staff

Fantastic experience: Very nice staff and big gym and a good place to release anger

Fantastic experience: It honestly feels like a small family. Staff are great and always helpful. It’s like my second home ❤️

Negative experience: Alot of garbage scattered in front of the building, the parking lot has lots of pot holes and can barely see the parking lot lines. Some how the bathrooms are always a mess

Fantastic experience: It has got it all. Secondary ladies section, spa, and massaging machine. Very spacious inside, awesome. Free parking.

Fantastic experience: Very good gym l. Clean and very nice staff. Plus I am there

Positive experience: I love this gym. Staff are usually very pleasant . Big, lots of machines.

Fantastic experience: Great service and always friendly. Specifically, everyone who works at the front desk always makes sure you're happy and welcomes you with a smile.

Positive experience: Amazing place to workout. Nice people and staff. However, restrooms could be better without the broken shower curtains.

Fantastic experience: 10/10 staff 7/10 equipment The men’s bathroom needs a middle soap dispenser. We would like to see a hip thrust machine, a belt squat machine, another Pec deck, more cable machines :)

Positive experience: Staff are really helpful. Equipment are average however, it’s the first gym that does not provide a weighting machine. Friendly gym community.

Positive experience: Good place overall. Wish there was a location in the west part of the city. Sauna is another big plus. Bathrooms are a bit messy though.

Negative experience: Ex-Member. The worst gym ever. My GF enrolled in one of their personal training programs, but due to some unforseen events couldn't continue it. Tried contacting them every single day, through phone, in-person, sent several emails. No response. To everyone out there, don't go here and don't get personal training at this gym no matter what. It's that bad. Their customer service is the worst. The manager doesn't know anything and always asks us to contact the owner. We tried to work out a new agreement but only responds to our emails once the payments are taken. Total rip off. Edit: we did manage to change the agreement into a new one and thought that was that. But now, they took an extra payment from us and we tried all possible methods to contact and no response. It's been over a month now and they won't answer any of out emails, calls or texts. This is the worst gym ever and I tell everyone I know, about their awful service.

Fantastic experience: I've been coming to crunch for a long time now, I've never had any issues with crunch all of the staff members are super nice & friendly. I recommend coming to this gym 100%!

Negative experience: Stopped in today, Monday January 23rd at 130 pm to check out the facility and sign up myself and my partner. The girl behind the counter seemed very overwhelmed with the one person she was dealing with and told me and another person "can you just download the app please because it's very frustrating dealing with everything..". She didn't even acknowledge my presence before that and didn't even ask why I was there. So I left, definitely not interested in dealing with that attitude every time I work out. Back to PF.

Positive experience: It's a huge gym with tons of equipment. Usually gets busy after 12 PM. I've seen equipments like treadmill and machines getting break down and not get serviced in time. So gotta live with it, sadly. Personally, I wish there was one maybe two more Smith machines. There is only one in the entire gym. With that being said, If you're really darn serious about gymming this club isn't for you. You are guaranteed to share equipment with folks that lack gym etiquette just like the ones you'll see at fit4less and planet fitness. Staff are really friendly, so rest assured you can get a good workout.

Fantastic experience: I’ve been a crunch member for about 6 years now and have nothing bad to say about this gym or the employees that work there. Everybody is kind and welcoming and very professional. I always recommend anyone I talk to to join this gym!!!!

Negative experience: I’ve asked on multiple occasions for them to fill up the punching bags, so that I’m punching something that’s on my nose and face level, instead of punching a midget or below the waist And 3 weeks later and still nothing. And washroom are dirty I’ve took pictures of the same stains in the washroom to see if they cleaning it And with no luck dirt and stains and hair still there And there is a no wash station to was your bottles. Sinks are so low. Can’t even clean a bottle. Have to use a shower to clean a bottle. And as for massage beds. Worst I’ve ever tried and will never again even when I paid for that Been waiting on the new one they said months ago

Fantastic experience: Great facility.. The best thing about this gym is the staff. They make you feel welcomed and at ease. Classes are interesting and fun. I'd recommend them.

Negative experience: I have signed up for a gym membership 4 weeks ago and then I cancelled it within 10 days. I was told by the gym manager Chelsea that I should get a refund within 3-4 weeks after the cancellation but I was so disappointed that I did not get a refund on time as promised! I called them to make a follow-up but was told to wait since they need to check it again with no timeline for resolution. I felt like I was given false promises promoting that if you cancel your gym membership within 10 days trial period, you should get a refund but this is not the case. Now if this issue won’t resolve, I have to escalate it to file a complaint but very inconvenient and time consuming on my part!

Fantastic experience: Crunch Fitness gyms tend to have great facilities, especially considering their membership fees, and this location is no exception. They have a lot of equipment to choose from: Olympic style weights, kettle bells, ropes, treadmills, ellipticals, bars for calisthenics, dumbbells, barbells, pulley racks, weight machines, and benches. They have doubles/triples of the most popular equipment like squat racks, bench press benches, and leg presses. The location is clean, including the washrooms and change rooms. Staff are also very friendly and helpful. I would definitely recommend this location for anybody looking for a well-equipped gym on a budget.

Positive experience: Crunch is the best budget friendly gym in all the others I’ve been to. It’s clean, the staff are always friendly and you rarely see machines down. Hopefully we can get a glute drive machine and air conditioning in the women’s section at the North location.