New Heights Fitness & Wellness

Fantastic experience: This is a fantastic gym. It has a ton of equipment spread over ample space. The equipment is great quality and in great shape. The staff are great, very friendly and helpful and between them offer a nice variety of personal training and group classes. I was skeptical of finding a decent gym in such a small town, but this is a gym that rivals gyms from bigger lucrative franchises. I highly recommend New Heights!

Fantastic experience: Nice clean fitness place professional staff

Negative experience: Just an FYI they stop working 30 min before they close

Fantastic experience: Nice gym. Clean, nice areas to exercise and work out.

Negative experience: My girlfriend and I signed up thinking it was going to be a good fit but we have had no other experience other than being screwed over. The last 2 months we have had $400 taken out of our bank and the only explanation we got was that the other one or a previous month did not go through. When we have the bank statement showing we have paid every month and not a single one was not paid. They have absolutely no care to try to help you. I have had an injury and instead of being compassionate and caring they are more concerned about getting every single dime that they can get out of you. The cancelation fee is as expensive as just keeping the membership. As soon as we mentioned canceling, that's when they started taking double payments. Highly DO NOT recommend this gym.

Positive experience: They have What you need to get the job done, it gets busy in peak times ,

Fantastic experience: Best gym in the area!

Fantastic experience: Excellent facilities and staff.

Fantastic experience: I worked out here while staying overnight at a local motel and this gym was absolutely amazing! This gym blows away any of the ones here in North Bay. I have family in London, Ontario and I routinely take the Owen Sound route to avoid the 401 and, I will stop by this gym again when I next travel to London. Guaranteed.

Fantastic experience: I have been attending classes with NHF for 3 years. I started because I had hip issues and was having troubles walking....I had been to massage and chiro and the DR to try and fix it, but nothing was helping. After 3 sessions in Aerial Yoga with New Heights Fitness, I was starting to walk properly again and the pain was subsiding. I now go once or twice a week to Aerial Yoga classes and am feeling amazing. I cannot miss a week or I feel it.....Raileigh and the instructors are amazing! The studio is a beautiful space to feel safe and enjoy what your body can learn. I highly recommend this business to anyone who would like to try Aerial Yoga, Pole Fitness, Hoop Fitness, or Hamack. Nothing like it in the world!

Fantastic experience: Amazing gym with great equipment and people. Seriously top notch.

Positive experience: Good people, and space. Some equipment needs repairs/unkeeping though

Fantastic experience: Very good atmosphere.. staff are friendly and helpful. Rates are very reasonable. Very clean, not just gym but showers and change rooms. a variety of equipment for everything, and there is a women's section for women only which I love..

Fantastic experience: Equipment is clean and maintained. Staff is friendly and helpful.

Fantastic experience: Great place great staff

Fantastic experience: I have just started back but I love it.

Positive experience: Positive: Communication , Professionalism , Quality

Fantastic experience: You get a lot of benefits here equipment is well maintained, healthy environment, I started going to this gym in Grade 10, everyone is very supportive and will give advice when needed.

Fantastic experience: Awesome place

Fantastic experience: The staff and gym members are very friendly, this is gym has very high positivity and is a great spot to workout

Positive experience: New Heights is a moderately sized gym and is fairly well equipped. Sometimes, one feels slightly congested when there are more members in than usual but it is not unbearable. The membership itself is pretty expensive as far as gyms go. If you are looking for a cheap membership at a basic gym, then there are others that might interest you in the area. Overall rating of 3/5 for price of membership and the size of the facility.

Positive experience: New Heights is a moderately sized gym and is fairly well equipped. Sometimes, one feels slightly congested when there are more members in than usual but it is not unbearable. The membership itself is pretty expensive as far as gyms go. If you are looking for a cheap membership at a basic gym, then there are others that might interest you in the area. Overall rating of 3/5 for price of membership and the size of the facility.

Fantastic experience: Great spot when you feel like picking things up, and putting them down.

Negative experience: New Heights Fitness is a bad deal I have been working out for 14 years now and over this time I have had the opportunity to experience as many as 20 different gyms. Unfortunately if you live in Hanover, New Height Fitness is really your only option. The membership fee is 3 times as much as most gyms at over $60 per month. While signing up, you will be informed that there is a $150 activation fee. I am not sure if this is to activate the little grey key fob that takes 30 seconds, or if the money goes into a maintenance fund used to never fix any of the gym equipment. Rest assured, I’ve heard the staff inform members they are “not for profit.” You will also come to realize that this expensive membership only gives you access to 1/3 of the gym. The other 2/3’s is broken up for cross fit, aerobics and a women’s only section which are all additional charges. When the cardio equipment breaks, they simply put a post-it note on it that states, it is only meant to be used for light workouts. The change rooms stink of sweat and urine; I know the staff cleans them but they always smell. The employees are really the best thing this gym has going for it.