GoodLife Fitness Guelph Pergola Commons

Fantastic experience: I've been going to this location for six months and it has been great! When I first joined this gym, I had a consultation with Daniel, who gave me tips on how to refine my workouts. Recently, I had a follow-up session with him, and he went above and beyond my expectations. With a new workout split in hand, I'm ready to keep showing up to this awesome gym!

Negative experience: Massagars chair is broken for a while almost 6 months and looks like management has no plans to get it fixed

Positive experience: - The stairs to get upstairs are very strange - only 100lb free weights - staff neutral friendly

Fantastic experience: Love Pergola! Love the staff! Love the management! The General Manager is super kind and helpful! Great vibes, recommend getting the Ultimate Membership so you can go to both Guelph locations! Love! YAY!

Negative experience: I’m really disappointed with the recent experience my roomate called me about at GoodLife. My roommate was subjected to unprofessional and inappropriate behavior from a staff member who made unsolicited comments about her weight and gave her condescending looks. This type of treatment is not only rude but also discouraging for anyone trying to feel comfortable and motivated in a fitness space. A gym should be a supportive and welcoming environment, not a place where members feel judged or shamed. I hope GoodLife takes this feedback seriously and ensures staff are better trained in professionalism and respect, because no one should ever feel singled out or disrespected in a place that’s supposed to promote health and well-being.

Positive experience: I'm sure its a good gym, but why do all the fitness folks have to pick the closest parking spots???

Fantastic experience: Good gym. Pls fix the lubrication on the leg press closest to the standing calf raise machine.

Negative experience: One out of 2 Lat pulldown machine has been broken from last one month, not even fixed just duct taped lol. People are waiting from last 20 minutes for one machine to be free.

Negative experience: One of the Massage chair is not operational/broken from past 6 months. Nobody seems to care about repeated requests to repair. Every time I bring this up to front staff they just say we are not aware that this chair is broken. Frustrating!!! Take some ownership.

Fantastic experience: This Location as well as the Goodlife in Fredericton NB are probably my favorites. I always visit the Goodlife in Guelph if I am visiting a client in the Guelph area. As well I'll us the Goodlife in Fredericton NB wile visiting relatives.

Negative experience: Need to open holidays and extend hours on weekend mornings

Fantastic experience: Absolutely Amazing Trainer – Thank You, Lexi! I've been training with Lexi at GoodLife Fitness and I can honestly say she has completely transformed my fitness journey. From the very beginning, Lexi made me feel welcome, supported, and empowered. She listens carefully to my goals and tailors every session to push me just the right amount. Her knowledge, positivity, and motivation are truly unmatched. What sets Lexi apart is her genuine care—not just for my physical progress but for my overall well-being. Every session is challenging but uplifting, and I leave feeling stronger and more confident. If you're looking for a personal trainer who is professional, committed, and incredibly inspiring, I highly recommend Lexi. She’s an absolute gem at GoodLife Fitness!

Fantastic experience: I recently completed my sessions with Lexi, and she was so incredible. On our first visit, I was vulnerable and open about my goals and experiences, and she listened to me with compassion. With each of our sessions, she helped me learn so much about the different exercises and equipment, and encouraged me through each one. Couldn't have asked for a better trainer, and I'll always be grateful for her help and support!

Positive experience: Risky visit if you went to high school in guelph

Fantastic experience: Today I signed up for the Ultimate Membership at Goodlife Fitness. I have been to a handful of gyms, but had the best experience at the Clair Road location. As soon as I arrived Ray at the desk greeted me, introduced herself, asked for my name and how she could help me. I told her I was there to meet with Shawn to complete the setup of my Membership I started online. When I met him he was professional, and came to shake my hand. He told me he was going to have Olivia complete my Membership process and tour the club. Shawn communicated accurately about what I was looking for to the Fitness Advisor, Olivia. She was patient, listened, and took her time to explain every step of the process. We worked together on getting me signed up for Group Fitness classes and a Personal Training free session. I felt this gym was well arranged by grouping equipment in an efficient manner to tackle all body parts and was very clean. It was a relaxed environment and the entire staff was friendly. I am excited to get back to the gym and I am glad I am going to be making the Clair Road location my primary location. I would highly recommend you go see Olivia and get signed up right away.

Fantastic experience: Home away from home

Fantastic experience: I've been training at GoodLife Pergola for about 2.5 months now and its been a great experience. The facility is good, staff are welcoming and provided the necessary information to get me going. I began with the PT 6-pack starter package with Paul and this kickstarted my journey. I enjoyed the personal training sessions and decided to continue them. Currently, I'm working with Gavin and I'm really happy with the experience. He is supportive, ensures my form is correct, pushes through those challenging reps, and keeps me motivated. He consistently strives to make the workouts engaging and has introduced many tools/trackers to stay on course with my personal and lifestyle goals. We have regular weekly/monthly check-ins to discuss progress, any challenges or changes needed. I'm definitely enjoying my journey so far !

Fantastic experience: Totally love the good life at Pergola. They have amazing body pump classes and the bed trainers. Love how warm and supportive the associates and trainers and even members are. Maddie is especially kind. She cheers me on everyday, this encourages to keep pushing. If you ever see this, thank you! ☺️

Negative experience: Ive been coming here for almost a year. The trainers/associates and cleaning staff are kind, but the facility is poorly maintained by management. Leg press has been broken for weeks, handles on machines are ripping, treadmills are squeaking. AC feels like it’s never on and some patrons SMELL. The gym weekend hours are also bad. This location is closer, but if I have extra time I go to Eramosa

Negative experience: I signed up online for my brother to attend the teen fitness program as I am his legal guardian because our parents have passed away. When I approached the desk, the employee Olivia told me it can only be a parent to sign my brother up. I told her I was his legal guardian and she asked me for proof in a very accusatory tone as if she was accusing me of lying. There were many people around us and I did not want to mention why I am the legal guardian infront of others as well as my brother as it is a touchy subject. I told her I had signed my brother up last year as well and she asked if I remember who it was. How am I supposed to remember the name and face of the employe from last year. I asked her to show me the policy in which it requires proof of legal guardianship. She brought her manager, Ray. Ray was very kind and helpful. She explained that other customers claim they are the child's legal guardian just to sign them up, which I understand but it is important to ask the customer in a way where they do not feel attacked or triggered. Olivia triggered a very touchy subject which further led my brother and myself in a very downward mood and left us missing our parents. She basically forced me to tell her why I am the legal guardian. She asked for proof and I asked if she wants me to bring my parents ashes to her. Two other employees, Malak and Maddy were rude as well. When I mentioned something about the law, Maddy looked at me and rolled her eyes. Maddy constantly rolled her eyes and every time I said something she would quietly whisper to Malak, my brother noticed this and later told me as well. People like Olivia and Maddy should not work in public areas where they have to deal with customers as their problem management skills are very poor, they do not smile, they are not kind, not understanding or empathetic. Olivia should be fired. When I walk into that gym and see her, I will always remember her for leaving my brother and myself in tears, wishing our parents were still here so we didn't have to go through things like what Olivia did to us.

Negative experience: Don’t be fooled !!! They have odd timings, 24 hours ONLY 3 days a week. Why would they stick a big “24 hour” banner on their door ? Fit4less is much better in this aspect. Paying twice the price to get half the benefits

Negative experience: Bad experience here with staff, very unhelpful and did not make me want to return.

Negative experience: Way too warm need to turn up AC and make the water colder. Asked staff if they could increase the AC and they said they could not. Makes it hard to have a long workout when it’s so hot. Also none of the treadmills have fans either

Fantastic experience: Great staff, very friendly Great community club

Fantastic experience: I travel often through Canada and always use good life. This one is the cleaners of them all. Good job seriously!

Positive experience: Goodlife Gym's excessive focus on a high-profile culture comes at a steep price. Their exorbitant fees make fitness inaccessible to many. The emphasis on flashy amenities overshadows genuine health and wellness goals. Instead of promoting inclusivity, it perpetuates elitism. Affordable alternatives with a genuine commitment to fitness are sorely needed.

Fantastic experience: Everyone is welcoming and the staff is really great! I recommend!! i got to spin a wheel for a chance to win a prize!

Fantastic experience: Great use of space!

Positive experience: I like this gym but i don't get why its not 24 hours every day yet, is there plans to make it 24 hours soon?

Negative experience: Found the lady that worked the night shift today condescending and rude by the way she was asking people to leave before 11, as long as I’m out before that you shouldn’t be bothering me or telling me to leave (especially when the gym isn’t even open 24/7 today…) I’ll change my review if something is done about this in the future

Fantastic experience: The gym is very nice. Manager seems approachable. Malak is amazing and she did such a great job and made getting a membership so easy

Fantastic experience: Great spot to train. Have everything. Clean and very well managed!!

Fantastic experience: Amazing staff (Malak helped a lot). If has all equipment I need for workout. Convenient location.

Fantastic experience: The staff here is very polite especially Olivia ! She is really friendly! Always helps me find classes when I need it.Definitely recommend it.

Fantastic experience: Can't say enough ! Clean,professional, fun, we just got new bikes..best ever. Thank you Alex,Olivia, Nicole, Kathryn,Kim the entire staff !!!

Fantastic experience: Great gym. The staff and management are really good people (especially Jimmy the manager). Seriously though. Great vibe, very welcoming and relaxed. Can’t recommend enough. Try the spin class with Nicole, best class ever.

Fantastic experience: Not as busy as other goodlife locations

Negative experience: Extremely disappointed! Be careful about the credit card information you’ve shared once for the membership. I hope nobody experiences the headache I’ve had after terminating the contract.

Negative experience: Rude employees

Negative experience: Horrible customer service and they lie about membership prices.

Positive experience: Train there everyday, equipment is almost always available and they have the basics, would only say they need another incline bench.... but otherwise great staff, very comfortable and safe environment

Fantastic experience: J’adore ce gym. Ils sont convivial et accueillants et les services offerts sont excellents.

Negative experience: Normally really busy

Positive experience: Great place to work out

Fantastic experience: Awesome place, always clean and staff is friendly.

Fantastic experience: Great club! Lovely people!

Fantastic experience: Great gym, friendly staff!!

Fantastic experience: Worked with Personal Trainer AJ and he is the best.

Fantastic experience: Clean environment. Very friendly staff!

Fantastic experience: Good place to get fit

Fantastic experience: Amazing gym with friendly staff. Highly recommended.

Fantastic experience: Great club, extremely clean and the friendliest staff!!

Fantastic experience: Love the gym, great staff, great people!!

Negative experience: They are just trying to sell you all the drama classes and waste time and money

Fantastic experience: Lexi has been so kind and supportive during our training sessions! :)

Fantastic experience: + Exceptionally clean + Friendly staff + Great atmosphere - Needs a hack squat

Fantastic experience: Great club, employees are always nice and helpful. Great atmosphere

Positive experience: Great place and plenty of equipment. Can find my equipment for the most part

Fantastic experience: Awesome place with great equipment to use super friendly environment

Fantastic experience: Nice place. Kind of small but staff and equipment great

Fantastic experience: awesome gym, lots of equipment for all levels of people, extremely spacious, good environment

Fantastic experience: Going to this Gym since one year. Excellent place. Good customer service.

Fantastic experience: Friendly staff, always clean and brand new sauna that works awesome !

Fantastic experience: Great club, less busy, has all amenities you can expect from a good life.

Fantastic experience: nice and clean gym, smaller than eramosa but still great for a workout

Fantastic experience: Best goodlife around. Need a better squat machine though. Other than that, clean lots of equipment.

Fantastic experience: Rae was very helpful about questions I had about the gym. I just wish other members would stop breaking the sauna!

Fantastic experience: Really enjoying training with Lexi! Gym is always clean and not usually too busy.

Fantastic experience: I like the club, the fitness advisor are very friendly and the members keep a good environment.

Fantastic experience: Great gym, a lot of equipment and space. The staff is friendly and helpful.

Fantastic experience: Best gym around and the staff is amazing!! Wouldn’t want to go anywhere else!!

Fantastic experience: Andrew an AJ are great really care about there clients and I feel very motivated when I go thanks to goodlife an the team !!

Positive experience: Convenient and has good hours. Overall good gym, very clean.

Fantastic experience: Awesome place, very clean and the staff is very welcoming. I spoke with Rae and she was extremely helpful

Fantastic experience: Amazing gym and very nice staff. Had great equipment. Love it!

Fantastic experience: Awesome personable staff, clean gym environment, located in a great area walking distance from stores, residence etc

Fantastic experience: Member since this club opened. Staff are super friendly and club is well organized and always clean. Love coming here

Negative experience: Perfect gym if you’re 16 years old and have a few hours to waste. Irresponsible high school crawling all over the place at peak hours.

Negative experience: Why does GoodLife have the rule for teen fitness members to sign out at 3??? If everyone has to be gone by a certain time anyway? It makes no sense at all

Fantastic experience: I thought the cleaning fairy was in town but then I realized that new management has taken over...The gym has been spotless ever since. 5/5 would lift again.

Fantastic experience: 10/10 gym. Awesome environment and staff. Always happy to be here with friendly faces around!

Fantastic experience: I’ve been going to the Pergola GoodLife since it’s opening. Great gym with friendly staff. I’ve been able to see the equipment and offerings improve over the years.

Negative experience: "We offer, both massage chairs and saunas, unfortunelty there both out of service sorry" The sign on the front door also has false information on what times they are open until. Save your money and workout from home.

Positive experience: Instructor Andrea is so great for body attack and pump! Lots of machines in a smaller space without Fremont squished. Unfortunately just no body combat available

Fantastic experience: Great club and great staff and good cleaning staff. Some ignorant members who leave dirty towels everywhere, leave paper towels everywhere including plugging toilets with them, and breaking equipment. What can you do?

Fantastic experience: The general manager Daniel Clarke was very helpful and polite helping me make the right decision by joining the pergola goodlife. Other than one member that complains about the music being too loud and refuses to buy noise cancelling head phones even though it’s 2023, there’s nothing wrong with the club ! “Hearing health is real too”

Fantastic experience: Fantastic workout environment. Staff is super friendly. Shawn was super helpful with setting up my membership and making me feel welcome.

Positive experience: They need to make this gym 24 hours everyday just like the Eramosa location. South end is rapidly growing in population it’s about time they make this change.

Fantastic experience: I've been going to the gym for many months now and choosing goodlife has been an awesome experience and the staff has been helpful as well as the weight lifting selection in equipment. 5 BIG STARS.

Fantastic experience: Great facility. Nice staff. Can be busy at popular times, but never have to wait long, if at all. Good overall vibe.

Negative experience: Horrible experience with the employees. I normally go to the other location and to the Kingston gym during school and after calling this location twice to see if I could get my girlfriend in for a free workout they said that it isn’t an issue and they offer a free workout if it’s your first time at the location. After both of us driving twenty minutes to this location they don’t allow her in even after explaining that they said we could on the phone and tried to upsell her on getting a membership after I couldn’t tell him the name of the employee who told me that it’s offered. I’m really disappointed about this considering the huge amount of time wasted and the fact that they told me on two different occasions that we could come in for a free trail. I haven’t had a bad experience in the past with GoodLife but this one really irritated me since I had to drive for over 40 minutes for absolutely nothing. My advice, don’t go to this location and make sure you get the name of the employee if they offer you absolutely anything over the phone.

Negative experience: No sauna. Employees say it will not be soon for its return. Also is very small. I’d argue this is closer to a fit4less given the lack of amenities and tiny workout area. Makes me think twice about paying the incredibly high rates that GoodLife charges.

Fantastic experience: Shawn and Malak are very welcoming individuals and I always look forward to coming into the club. Positive atmosphere and happy to come in everyday!

Fantastic experience: Just want to say a special thank you to Ayla for helping me and providing an amazing experience while I was there. Plus bonus points for helping me find my keys. She set a perfect example for customer service and generating client trust, she makes goodlife a pleasant place to visit!

Negative experience: Myself and two other family members used to be members here I paid $40 per month and that got me classes and everything Due to some health issues we stopped the membership prior to covid Upon wanting to go back I booked a session I told the guy movati is giving me a deal and as a single mom just wanting a membership for my son to do weights and I don’t want to waste a lot of time if pricing is too high He promised he would be cheaper than movati which has pool, hottub, sauna tons of classes etc. he made me sit through high pressure sales pitch for a long time by always promising me he would save me money and work within budget and be less than movati In the end all he was trying to do was high pressure my son into personal training sessions. He did not come down at all on the membership which essentially is 100 percent increase from what we I paid before for way more services. Now they want about $80 per month for just access to gym, no classes or anything. GoodLife in Toronto is cheaper lol Some are saying perhaps they are trying to make up for the revenue they lost during covid times I don’t know but that is way more than 6% inflation The guy completely lied to me, wasting my time making false promises to keep me there longer listening to his sales pitch. It’s also quite a small gym And Movati is cheaper for much much more

Fantastic experience: I’ve been to a number of goodlife locations and this one beats them all. The thing that really makes me enjoy coming in is the staff. When I was signing up everyone was incredibly helpful, particularly Ayla helping me get my membership in order. Very clean and organized space. I would recommend

Fantastic experience: My first interaction was with your fitness Coach Malak, she was super sweet, informative, and overall went above and beyond. I was not sure if I wanted to buy the 4 pack of personal training sessions but Malak ensured me it was a great investment and after completing my 4 sessions I now know she could not have been more right! Thank you for everything Malak, you are amazing! My second interaction was with your personal trainer Lexie. She was energetic, educational, and so so supportive. I have never had more gym confidence than after my sessions with Lexie. Thank you Lexie for many laughs and lots of sweating. Both of these staff members are absolutely wonderful and deserve recognition, I applaud your management for hiring such an admirable staff team.

Fantastic experience: This gym is super clean and the staff are super friendly! I did team training with Lexi and she was nothing but the best! So supportive and encouraging, she made training days more enjoyable!

Fantastic experience: We started going to GoodLife Pergola when the Fit4Less in Guelph closed down. Despite having to switch for that reason, it has been an enjoyable experience attending the Pergola gym! I’ve never been consistent about going to the gym until I started going here. Everyone is super friendly.

Negative experience: The music is too loud. It’s 2023, every single person has headphones on. And yet, I can’t hear my own music in my headphones, through the “boom boom” of the clubs music until I turn my phone to full volume. Hearing health is real too, and this club doesn’t respect it. Edit: To the person who works at this GoodLife trashing me in another review, I have noise cancelling Airpod Pros. That’s part of the problem. This happens specifically after 11pm Monday- Thursday. The employee who works that shift comes in, and blasts the music. It’s a problem. Additionally, the last time I visited this gym, and employee was using the rollers on their bare feet.