ARQ Mountain Centre
Information about ARQ Mountain Centre
Opening hours
- Monday: 9:00 AM – 10:00 PM
- Tuesday: 12:00 – 10:00 PM
- Wednesday: 12:00 – 10:00 PM
- Thursday: 9:00 AM – 10:00 PM
- Friday: 9:00 AM – 10:00 PM
- Saturday: 10:00 AM – 10:00 PM
- Sunday: 11:00 AM – 8:00 PM
Our comment from FitFit Canada about ARQ Mountain Centre:
ARQ Mountain Centre, located in Cranbrook, Canada, is an exceptional destination for families and climbing enthusiasts of all ages. This vibrant facility offers a fantastic jungle gym and climbing area that allows kids to expend energy while having fun in a safe environment.
Some highlights appreciated by visitors include:
- Friendly and knowledgeable staff who provide helpful tips and a welcoming atmosphere.
- A clean and well-maintained environment, perfect for both children and adults.
- A great variety of climbing routes and exercises catering to different skill levels.
- A cozy coffee bar and snack area, adding to the overall experience.
- Affordable pricing, with options like a half-day pass that is ideal for families.
While the majority of the feedback is positive, there have been some concerns regarding occasional experiences with unsatisfactory customer service from certain staff members. However, this has not overshadowed the overall enjoyment guests have had during their visits.
In summary, ARQ Mountain Centre is a well-equipped and inspiring location for kids to play, climb, and learn in a friendly atmosphere, making it a must-visit spot in Cranbrook!
ARQ Mountain Centre: Opinions
Fantastic experience: Awesome spot for kids - our 2.5y old had an absolute blast in the kids zone. It's a really safe climbing and exploring area! Shout out to the friendly helpful staff member too! We'll be back
Fantastic experience: Best coffee ever. EVER. Amazing friendly staff.
Fantastic experience: I want to make a shout out to an amazing staff member with the leg tatoos, sorry didn't catch your name, but he was working the desk July 21st at 3pm. The place was a zoo! The noise level was high with happy children and the impact gun as the pit was being reset. I came in with my Nero divergent client who upon coming in covered his ears. The staff was super accommodating and apologized for the noise and business. We weren't sure how long we would stay due to the high traffic. Within 15 minutes of arriving the noise of the impact quit. Slowly the gym quieted down as family's left. We were able to stay our whole session and have a great day. This staff member has been super helpful everytime I come in with a Nero divergent client. He is amazing! Thank you for your acceptance, accommodation and friendliness.
Fantastic experience: Excellent place to go to with your children! Fun place
Fantastic experience: Needed an indoor activity for the kids and this was great. The kids play area was perfect for a toddler and kindergartner, and I think the climbing walls definitely peaked their interest. Very fun!
Fantastic experience: 1st visit was fantastic. Had my 2 young kids 4 & 5 and they loved it, harnesses were easy to fit and the safety system is super safe and user friendly. Staff was awesome and very friendly. Great value all around and great vibes in the place. Will be back 100%
Fantastic experience: Huge climbing centre for all ages. Big walls, Kilter board, bouldering walls, kids play zone. Coffee and snacks for kids and grown ups. We really appreciated the all ages approach, friendly staff, and huge space/variety. Strongly recommend!
Fantastic experience: Really cool place!
Fantastic experience: This is such a great place to get the kids to let out their energy. Love the jungle gym set up, so there is more for them to do then just climb. And the staff is very knowledgeable and friendly.
Fantastic experience: We took our kids here for a rainy day; aged 0-7 they all had a blast playing and learning how to climb.
Fantastic experience: We have had such a fun and welcoming experience every time we visit Cranbrook. The prices are super fair, we just get the half day pass (4 hours worth) which is perfect for families. The iced mocha is good, and you can bring your own water bottle. Hunter who works at the front gives super helpful tips for beginners and is super friendly and reassuring for those afraid of heights! Overall; Arq is safe, tidy and great for burning energy, for kids (and parents) when you're in town.
Fantastic experience: From out of town, stopped in for some climbing with our kids. Great gym and super accommodating staff.
Fantastic experience: great little setup. nice boulders
Fantastic experience: Great place for the family. Had their deck open, which gives a nice open-air feel to the place. They serve a great American, and the younger kids enjoyed the playground while my older and I did the walls. Very versatile place.
Negative experience: Used this place once and got ropped into a monthly subscription since it was only double the price for one visit. After months of not using the membership at all I finally made it in person to cancel but being March 3rd I'll be paying in April as well now. It is what it is but after months of not using a membership it'd be nice to not have to pay to not go for another month.
Fantastic experience: Had the grandson's birthday here. Excellent time for everyone. Great friendly staff and awesome environment. Would definitely do again.
Fantastic experience: I got so high there
Fantastic experience: We just had my granddaughters third birthday here. I can not say enough about the staff and environment. The kids had a blast. The young man assigned to our party, Giddeon(sorry if I didn't spell this correctly), was amazing. He was so accommodating, happy, and energetic. Thank you for everything.
Fantastic experience: Great Place to Climb lots of variety
Fantastic experience: Great place for all ages. Great little kid zone that I wish was bigger but it's still fun. Always fun rockclimbing. Knowledgeable staff.
Positive experience: A little pricy but the kids area is great and the staff is nice!
Fantastic experience: Great projects
Fantastic experience: My son loves the climbing camps on Fridays.
Fantastic experience: Fun place to visit, the kids love going. Caters to kids of all ages whether they want to play in the kids area, climb or take a class.
Fantastic experience: We were in Cranbrook for the day and Climb ARQ had something to keep our teenagers and our toddler entertained for two hours and great coffee to keep the adults happy. The staff were so friendly, welcoming and accommodating.
Fantastic experience: Very fun and exciting! Definitely coming back :) The staff is so sweet and kind takes care of exactly what you need. Very well priced for a students.
Fantastic experience: Had my daughters bday party here, the girls working here were very kind, knowledgeable and very good at what they do! Fantastic place for the kids! :)
Fantastic experience: Just recently heard about this place, so we decided to check it out (im not a climber but I have a toddler who loves climbing) It was brilliant and super impressed. They have a coffee bar and snacks, a seating area, it was very clean and they also sell climbing gear. The person who helped us on the front desk was friendly, knowledgable and enthusiastic. Will defo be back when come to Cranbrook!
Positive experience: Amazing space to play but VERY grumpy staff. Rude to kids and unfriendly, especially the female. Disappointing customer service and staff. Management should consider hiring new staff. Everything else was great!
Fantastic experience: Great place for birthday party's! The staff is super helpful and great with the kids. The pice is good too!!
Fantastic experience: Travelled 4 hours to come feast my eyes on this cool place!!! Has to be cool if my bestie Sara will work here. What a great place to visit xx I’ll have to bring my 6 kids they would love it. Get it baby ❤️
Fantastic experience: The Arq has been an awesome facility for myself and my family. The kids area keeps my girls playing hard for sometimes hours, depending on how many other kids come through the door. Good wholesome free-range fun for them. There are enough amenities there to make a visit that long comfortable. I slip in a few climbs on the auto belays and usually a quick session on the cardio machines. Makes my day feel accomplished. Kids are happy and Dads happy. Definitely recommend it! They've done a few upgrades and updates, so if you haven't been in a while the space is better than before.
Fantastic experience: The 9 year old and 12 year old granddaughters loved it, as they always do.
Positive experience: Really cool experience, a great place to let your kids have fun and exercise and wear them self out all in one place
Fantastic experience: Fantastic spot. The staff are always friendly and the facilities are top notch in pristine condition. The kids area is a godsend
Fantastic experience: Fantastic facility for kids and adults.
Positive experience: Nice staff! Fun place to hang out on rainy days!
Fantastic experience: Fantastic facility. And have some actually challenging climbs for the autobelay. Would definitely recommend for anyone visiting Cranbrook
Fantastic experience: You gotta take your kids there you can go to its great there stuff for all ages as young as 4 It's clean there's food and a coffee bar so much fun love it kids love it and you can take a break if you like very friendly
Fantastic experience: Super fun place, really nice gym!
Fantastic experience: Super fun way to get a full body and especially upper body workout.
Fantastic experience: We are visiting for the area for 2 weeks and needed a place to exhaust our 2 year old. This is the place! Huge kids climbing contraption, great for all ages (parents too! but snug corners) The rest of the place looks like it would be fun to climb on for older kids/ adults. Great staff and a coffee/ tea bar too! So happy we found this place!
Fantastic experience: Great for kids
Fantastic experience: Amazing gym, clean facility and friendly staff. They run a sweet place. THERE IS AC IN THE SUMMER!! Great place if you're a crusher and want to train, new to climbing, want to spice up your dates or want to go for an outing with the fam.
Fantastic experience: Kids always have so much fun! The Italian soda is also a hit ! Nice to get out if the rain and have something fun to do
Fantastic experience: Busy, clean, pumping spot. The kids program is awesome. Get some!
Fantastic experience: Great selection of routes. Relax place with great people
Fantastic experience: This place is amazing! My 6 & 8 year olds had a blast here. Very friendly staff, great experience all around
Fantastic experience: Absolutely fantastic.
Fantastic experience: awesome place I love climbing here I did the Everest challenge and had a blast awesome staff just great people shout out to my boy mat for doing the programs and just being there #arq4life
Fantastic experience: Best climbing gym for constant progression seams like Everytime I go in there is a new route set or the same amazing people around having an amazing time! Great gym plan on going back many times! Don't expect to see these holds when you go
Fantastic experience: I like climbing
Fantastic experience: Great place to take the kids to play when the weather isn’t ideal outside. Good for all ages including toddlers.
Fantastic experience: Amazing rock climbing and bouldering! Friendly staff and great atmosphere.
Fantastic experience: Great place to take the kids to play when the weather isn’t ideal outside. Good for all ages including toddlers.
Fantastic experience: Awesome fun and great people. Both kids (4.5&6.5) loved it. Friendly staff always there to help.
Fantastic experience: Kids love it parents love it all around awsome
Fantastic experience: Awesome staff, awesome place!
Positive experience: Very accommodating
Fantastic experience: Great climbing and super friendly staff
Fantastic experience: Staff were friendly and helpful! Thoroughly enjoyed our experience. Warm regards from Fernie.
Fantastic experience: This place is a great chill spot! Staff aren't bad either
Fantastic experience: Great time for the entire family. Challenging for the kid and the experienced climber.
Fantastic experience: This place is amazing for burning up that pent up child energy, especially during the winter. There is so much here for all ages, and everything is really reasonably priced.
Fantastic experience: A blast was had by 50 kids. The coffee was great and service friendly.
Fantastic experience: What a great space!!!!
Fantastic experience: fun for everyone, awesome staff too
Fantastic experience: Fun
Fantastic experience: Awesome staff, awesome place!
Fantastic experience: Good
Fantastic experience: Has been a lot of fun whenever I've went and has never been to busy!
Fantastic experience: Excellent place to exercise high energy children! They absolutely love it! And at the same time they develop other valuable skills, agility, strength, and self confidence. Well worth the price. About $30 for 2 kids to drop in and hang as long as they want. Comfy sitting area for lazy parents too. Drinks and snacks available. One of our favourite places! Go here!
Fantastic experience: An Outstanding Facility with Exceptional Staff!" Cranbrook is fortunate to have a gym of this caliber. The facility itself is fantastic, offering a spacious and well-designed setting that caters to both recreational climbers and those with a competitive edge. The atmosphere leans towards the competitive side, and the gym regularly updates its routes, keeping things fresh and exciting. My only suggestion for improvement would be the density of routes per rope. Given the gym's relatively compact size, it would be great to see 4-5 routes per rope, rather than just 2-3. That said, Arq has demonstrated a consistent commitment to improvement, so I’m confident they’ll continue to refine and enhance the climbing experience. Overall, I still wholeheartedly give this gym 5 stars for its outstanding service, fantastic staff, and dedication to growth. Highly recommended!
Positive experience: Great facility with seperate children's structure. Good staff
Fantastic experience: Friendly staff, great facility
Fantastic experience: Great climbing facility! Good layout with lots of relaxing space and fresh climbs for all skill levels! Excellent kids wall and play area! Brand new deck area to enjoy the sun!
Fantastic experience: Great place for the whole family! Well thought out design. Cranbrook really needed a climbing place like this. Thanks
Fantastic experience: Great workout that is tons of fun
Fantastic experience: Drove 4 hours from Calgary because this place was highly recommended. Excellent staff, equipment, and climbing routes.
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