CounterBalance Conditioning & Fitness Inc.
Information about CounterBalance Conditioning & Fitness Inc.
Opening hours
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
CounterBalance Conditioning & Fitness Inc.: Opinions
Negative experience: Not a bad gym, nice selection of equipment. There are no private areas the gym is just one medium-large sized room packed with equipment and people. The main problems with this business is their terms of service and contract you have to agree to access the gym. The first issue is the fact that the contract states that if there are any closures or shut downs they don't owe you anythin: "THAT FROM TIME TO TIME TRAINERIZE MAY REMOVE THE SITE OR CEASE PROVIDING THE SERVICE FOR INDEFINITE PERIODS OF TIME WITHOUT NOTICE TO YOU, AND WITHOUT INCURRING ANY LIABILITY TO YOU OR ANY THIRD PARTY." The limited liability is $100 max, which definately isn't enough when the regular 3 month all access membership is over $180. And also the contract says you waive your right to sue, and instead all disputes go to arbitration. Nobody reads the terms anyway, but the biggest thing that ticked me off is when I went looking for some sort of credit or accommodation after they shut down for half a month on of the employees told me they couldn't help me and that in the contract I'm not owed anything. One other thing I heard from a friend that when they were shut down a few years ago due to covid they were still asking their customers to keep paying for a membership, but they really didn't need it because they were getting a bunch of money and grants from the government. Once again my biggest gripe with the business is their scummy and unfair contract terms, that they expect nobody will read.
Fantastic experience: Amazing facility. Renovations really make a difference. Makes me wanna go everyday and grind. Love what they did with the place
Fantastic experience: Great place..everything u need for working out. satisfaction
Thank you Tony for your amazing review. Our new renovations are the bomb… and our flooring installer was absolutely incredible!
Negative experience: $37 for two weeks! Wow that's steep, it gets better when they demand another $25 for the luxury of signing up, and $10 to use a app(). $72+ taxes ($83) for a two week membership puts in in luxury gym territory, when it's just a hole in the wall with standard equipment. For added context, this would roughly be the cost of a 3 month membership in pretty much any other city in Canada. Let's hope the new rec center provides some real competition. It's wild how much places like this will overcharge just because they have a monopoly. Very sleezy and greedy owners taking advantage of the fact that locals pretty much have no other options.
Hi Jez, Our pricing in comparison to other gyms in our province is still far below industry standard. The $25 fingerprint fee is a one time access fee to enter you into our database. Any membership purchase after this is applied to your security fingerprint access. Our app is for membership check-in which is also a must for the safety and viability of our business. You will be hard pressed to find many gyms who don’t charge sign-up fees nationwide and we do not charge a sign-up fee… Further, we are currently in the process of expanding “our little hole in the wall” to close to 10,000 sq feet and doubling our gym capacity and equipment this fall. The owner and her team work very hard to provide the highest quality service on the island for space, equipment, and programming and education. Keep your eye on our pages for updates on our expansion and complete luxurious interior redesign. Cheers, Jez! Edit December 2024: Our “little hole in the wall” has undergone a massive transformation and we have officially re-opened our new luxuriously redesigned 10,000 sq foot facility in the Valley Mall. Check our newly uploaded photos on Google Maps. We hope you enjoy our new facility. Sincerely, Your NOT so Sleezy, Greedy, Local Business Owner ;)
Fantastic experience: Been a member for a few years, my favorite gym around, friendly staff, great vibes and super clean, everything you need in there for a great workout :)
Aw! Thanks so much, Calla!! You are the best and we are so happy to have you as a part of our CBalanceFitFam
Fantastic experience: Great gym, great people and opened 24 hours a day.
Thank you for your amazing review Noel! We are glad you enjoy our CBalanceFitFam!
Positive experience: A clean but small gym, the most expensive gym around as far as I know, but it offers 24 hour service which is amazing for any person.
Thank you Sebastian for your review. We appreciate your feedback!
Positive experience: Awesome
Thank you Natasha for the fab review. We appreciate your patronage. :)
Fantastic experience: Positive: Quality
Fantastic experience: Awesome atmosphere and great owner! Equipment it fairly new condition and great community!
Thank you Wyatt for your feedback. We love to vibe high at CBalance!!
Fantastic experience: Small and locally owned. Don’t be discouraged! This gym packs a punch. They have everything you need and enough space to accommodate most crowds, even during this Groundhog Day rolling covid restrictions world we are currently enduring… The equipment is always clean, and the staff are friendly. Renee always makes a point to greet regular customers and offers to help with anything you might need. The gym uses a finger print scanner for 24h access… She’s an annoying system. I say she, because I hear at least five times a visit that my access is denied and she can’t recognise my finger print! The price point is pretty much bang on what you’d expect to pay, though the contractual agreement is a bit stern. That being said, I do understand the need for this, especially come 1st of January when people go for a month and slowly fade away. I wish the gym had more cardio equipment, and maybe a few more specialised machines. But that’s just my personal preference. Oh, if you fancy wearing cologne, don’t do it here! Strict no smells policy in effect. Maybe post-covid, some fitness classes would be great!
Thank you so much Ryan for your awesome review!
Fantastic experience: I have been coming for 3 weeks and absolutely love it. It's very clean and the equipment is well spaced. Since I have MS I require some modifications, your gym has all the equipment and space needed. Love it!
Thanks Darleen! We appreciate your comment!
Fantastic experience: Awesome gym with 24 hour service.
Shannon thank you for the fantastic review. We appreciate all customer feedback to provide the highest standards of service for each and every one of you.
Fantastic experience: Everything you need for a full body workout. Helpful professional staff available to walk you through. Very courteous.
Thank you Terri on the fab review. We love our members!
Fantastic experience: I actually went there to get my flu shot! I don't know if the business is still open or not, but it's set up for flu vaccines. It's ummm, very spacious! LOL
We did not disseminate any flu vaccines from our gym space. We are a fully operational gym. The flu vaccination place was NEXT DOOR to our gym. Ha. But thank you for the rave review nonetheless. Come in for a workout next time ;)
Fantastic experience: Best Gym in Newfoundland
Wooo. Thank you Paul for your wonderful comment. We aim to be the best local, homegrown facility on the Island
Fantastic experience: What an amazing gym! The people here are fantastic, friendly and knowledgeable! The gym has everything you could possibly need to start healthy and fit and the price is perfect!
Thanks for your rave review Kevin! We appreciate your kind words. :)
Fantastic experience: While visiting the area over the summer my husband and I both purchased the two week vacation pass. Great gym. Clean. Friendly staff. 24/7 is fantastic. Would definitely recommend and will return upon our next visit!!!
Thanks for your review Megan! We hope to see you back in our space sooner than later once the travel bans lift. Cheers!
Fantastic experience: Great equipment, clean facility and open 24 hours. Awesome!
Thank- you Jamie for your great review! Our staff works very hard to keep our gym operations to a very high standard. We are glad you are enjoying our facility and training experience.
Fantastic experience: Great gym. Has everything you need and it's open 24-7. recently added new gym equipment which is a great bonus. Increased space size with this newer location is much better.
Thanks for your review Gerard! We are constantly working to improve our facility and add to our client experience with equipment, services and expansion opportunities! Evolution over time and it is through the support of our wonderful members that makes this all possible.
Fantastic experience: Awesome place to work out
Thank you so much, Gord for your fabulous review. We value our members and strive to provide the highest quality workout environment possible.
Fantastic experience: Love this place , best gym in town !!
Thanks for your review Matt! We appreciate every one of our members!
Fantastic experience: Open all night! Clean facility with top-notch equipment.
Thanks so much your taking the time to submit your review! :)
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