Information about GoodLife Fitness Cochrane Points West

Fifth Ave 210
T4C 1X3, Cochrane
+1 403-851-9292

Opening hours

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
Working out at GoodLife Fitness gives you access to everything you need to reach your goals. Workout at Canada’s leading gym - you’ll wonder why you didn’t start sooner.

Our comment from FitFit Canada about GoodLife Fitness Cochrane Points West:

GoodLife Fitness Cochrane Points West is a well-regarded gym offering a friendly atmosphere and clean facilities. Members appreciate the:

  • Friendly and helpful staff who create a welcoming environment.
  • Top-notch cleanliness with meticulous attention to maintaining hygiene within the gym.
  • 24-hour access that caters to various schedules, making it convenient for all members.
  • Variety of equipment available, suitable for both beginners and experienced fitness enthusiasts.
  • Strong community feel where members often feel like part of a family.

However, some users have raised concerns about:

  • The size of the facility, noting it can feel crowded during peak hours.
  • Issues with the check-in system, especially during unstaffed hours, which has caused frustration among some members.
  • Lack of certain amenities, such as towel service and operational showers during non-staffed hours.
  • Customer service experiences that could be improved, particularly regarding membership management.

Overall, GoodLife Fitness Cochrane Points West is a supportive gym with lots to offer. While there are areas for improvement, many members appreciate the overall experience and community vibe.

GoodLife Fitness Cochrane Points West: Opinions

3.7/5 (114 Opinions)
Kayla Kay 3 weeks ago

Fantastic experience: This facility is clean and each time I've been - the staff are incredibly friendly and they have upgraded equipment and a good layout.

GoodLife Fitness Cochrane Points West

Thank you, Kayla! We’re thrilled to hear you enjoy our clean facility and friendly staff. We strive to provide top-notch equipment and a welcoming environment for everyone. Your feedback means a lot to us!

Sandy H 1 month ago

Fantastic experience: I like to give a shout out to Cochrane Goodlife . I been a member for a few years now . I just love how clean and friendly the staff is . The manger Candice is amazing and always goes over above and beyond makes everyone feel welcome . Her customer service is outstanding and always wearing a smile . Thank you , to her and her amazing friendly staff. I would recommend Goodlife Cochrane if you’re looking for a great clean and friendly gym .

GoodLife Fitness Cochrane Points West

Thank you, Sandy! We're thrilled to hear you enjoy your experience with us. Candice and the team work hard to create a welcoming environment, and it's wonderful to see their efforts recognized. We appreciate your recommendation and look forward to seeing you at the gym!

Hudson Strawson 1 month ago

Fantastic experience: If you live in Cochrane and you’re looking for a gym that really has it all, GoodLife Cochrane is hands down one of the best places to train. I’ve been to a handful of gyms over the years, but this location stands out for the atmosphere, the staff, and the overall quality of the facility. It doesn’t just feel like a gym—it feels like a place you actually want to spend time in. First off, the staff deserve a lot of credit. From the moment you walk in, they’re welcoming without being over the top. They remember names, they’re happy to answer questions, and they actually care about how your workout is going. It makes a big difference when you walk into a gym and feel like you belong there, especially compared to some gyms that can feel a bit intimidating. The equipment is top-notch and always well maintained. You’ve got everything from squat racks and free weights to machines, cardio equipment, and functional training spaces. What I really appreciate is that even during the busier times, you can usually find what you need without waiting around forever. The layout of the gym is also smart—there’s a good flow between areas so it doesn’t feel cramped or chaotic. Cleanliness is another big win for GoodLife Cochrane. The gym is spotless, and you can tell the staff put effort into keeping it that way. Equipment is wiped down, the locker rooms are fresh, and there’s never that “old gym smell” you sometimes run into elsewhere. It makes the whole experience more enjoyable when you know you’re in a clean and well-kept space. One of the best parts of this location is the sense of community. You’ll see a wide mix of people—teens just starting out, adults working on fitness goals, and older members staying active. Everyone kind of respects each other’s space, and there’s this unspoken vibe that we’re all here to get better together. If you’re someone who likes group fitness, the classes are well run, high energy, and led by instructors who clearly know their stuff. Another highlight is how accessible the gym is. Being in Cochrane, you don’t have to fight Calgary traffic to get a good workout. Parking is easy, and the hours are convenient enough that you can fit a session in before or after work without stress. For people juggling busy schedules, that’s a huge plus. Overall, GoodLife Cochrane really nails the balance between having a professional, high-quality facility and still keeping things comfortable and welcoming. It’s not just about lifting weights or running on a treadmill—it’s about being in an environment that motivates you to keep coming back. That’s what makes it stand out from other gyms. If you’re on the fence about joining, I’d honestly say just go in and check it out for yourself. Chances are you’ll feel the same way I do after a couple of visits—it’s a place that makes fitness something you look forward to, not something you have to drag yourself to do.

GoodLife Fitness Cochrane Points West

Thank you, Hudson, for this incredible review! We’re thrilled to hear you enjoy our welcoming atmosphere, attentive staff, and top-notch facilities. Creating a clean and motivating environment for our community is our priority. We look forward to seeing you continue your fitness journey with us!

Kevin S 1 month ago

Fantastic experience: I’ve been going to this club for several years now. It’s always a warm welcoming atmosphere, and a pleasure to work out at. The associates and manager Candice are always friendly, courteous, professional, and diligent. Great place to break a sweat and improve your health.

GoodLife Fitness Cochrane Points West

Thank you for your fantastic review, Kevin! We’re thrilled to hear you enjoy our welcoming atmosphere and friendly team. Your commitment to improving your health inspires us, and we’re grateful to have you as part of our community. Keep up the great work!

J Bird (JBird) 2 months ago

Fantastic experience: A great spot to have a workout. I was travelling through the area on my way to the mountains, stopped in Cochrane for a couple days. Friendly staff & very clean.

GoodLife Fitness Cochrane Points West

Thank you! We're thrilled to hear you enjoyed your workout with us. Our team takes pride in providing a friendly atmosphere and maintaining a clean space for our members. Safe travels, and we hope to see you again on your next trip!

C S 2 months ago

Fantastic experience: Great Experience. Thank you.

GoodLife Fitness Cochrane Points West

We’re thrilled to hear you had a great experience! Thank you for taking the time to share your feedback. We look forward to seeing you again soon!

CRS 2 months ago

Fantastic experience: Award Winning Staff vs 1-Star Reviews (Complaints)! As someone who occasionally reads Google reviews for insight into an organization, service, or product, I was surprised to read a couple of recent complaints by reviewers commenting on Cochrane GoodLife Fitness staff. If you are someone seeking insight on this GoodLife location, here’s what you need to know: the staff have received several awards for outstanding service and contributions towards their members, members continually recognize the contributions Cochrane GoodLife has made throughout the community, and the manager has won the highest level award within the organization for outstanding leadership and service to customers. I specifically used the term “complaints” above because the reviews only express dissatisfaction and highlight an interaction the reviewers felt unacceptable or unsatisfactory. Feedback, on the other hand, offers suggestions, opinions, and constructive criticism aimed at improvement, encompassing both positive and negative input. Granted, feedback takes more time and effort to provide than a complaint, but the result is always more effective. This staff wins awards because they listen respectfully and seek professional insight from members, resulting in effective change and better service/products for GoodLife members. Over the years at this small neighbourhood club, intelligent and respectful dialogue from members has inspired many changes – a result of insightful and mature feedback, not complaining. Most recently, I noted and provided feedback to the manager at GoodLife in Cochrane regarding how GoodLife Fitness responds to Google reviews. I find the organizational response sometimes lacks insight or clarification for readers when someone leaves a poor review, or complaint. I understand the manger does not craft responses to reviews; however, I do suspect the manager will elevate my concern within the GoodLife organization. For context, read the complaint regarding this facility’s lack of showers available outside of staffed hours. Without visiting this location and reading GoodLife’s kind, yet corporate response, readers would believe showers are only available during staffed hours. Yet, there is a shower available for members outside of staffed hours. As discussed with the manager, GoodLife Fitness could enhance an already empathetic response with more insight, and sometimes context. Is it not a better approach to speak and provide feedback respectfully, directly, and immediately with staff when you experience or see something you feel an organization could adjust to better meet a professional standard (think restaurant, or other customer facing businesses)? If you feel staff continue to behave disrespectfully, ask to speak to their supervisor. If no resolution is found, perhaps an organizational leadership problem exists, warranting a 1-star review with context and proposed solutions. I’m grateful we have many fantastic options within Cochrane to enjoy fitness and community. And I’m thankful for the agile, award-winning, and insightful staff of Cochrane GoodLife Fitness. Thank-you for taking the time to read my review, and if you have any insight into these thoughts, I welcome input. If you leave a business card or contact with the Cochrane GoodLife staff, I will contact you the next time I frequent the gym while enjoying another great day!

GoodLife Fitness Cochrane Points West

Thank you for your detailed feedback! We truly appreciate your recognition of our staff's dedication and commitment to the community. Your insights on constructive feedback versus complaints are valuable, and we’re constantly striving to enhance our services. We look forward to continuing to support your fitness journey!

Sara Jordan 2 months ago

Fantastic experience: A big shout out to the guy who works early mornings, he is always very pleasant early in the morning and he cleans the entire time I work out! Very hard working.

GoodLife Fitness Cochrane Points West

Thanks for the shout out, Sara! We appreciate your support!

Jeryn Klassen 2 months ago

Negative experience: I came in today absolutely pumped for an awesome workout session with my friends, ready to break a sweat, have fun, and just enjoy the vibe. But, as soon as we walked up to the door, everything came crashing down. A staff member named Candice completely shut us down before we even stepped inside. I mean, she didn’t even give us a chance! From the moment we arrived, it felt like she was doing everything in her power to make us feel unwelcome. Her attitude was nothing short of outrageous—rude, dismissive, and downright vulgar. I tried to ask her about the summer teen workout program, something I was genuinely excited to learn more about, and before I could even finish my question, she just brushed me off like I didn’t even matter. No explanation, no interest in helping, just a flat-out "No" before I could even explain myself. It was honestly incredible how cold and unhelpful she was. It was such a terrible experience that I honestly couldn’t even focus on what we came for. This kind of attitude is unacceptable, and I would never recommend a gym that lets staff like this treat potential customers with such disregard. What a disappointment.

GoodLife Fitness Cochrane Points West

Hi Jeryn, we're sorry to hear about your experience at our Club. We strive to create a welcoming environment for everyone, and we regret that your visit didn’t meet those expectations. Your feedback is important to us, and we’d appreciate the opportunity to learn more about your comments. Please feel free to reach out to us directly at [email protected]. To confirm, Teen Fitness registration is completed online by a parent or guardian at https://www.teenfitness.ca/.

Romy Mallon Lariviere 2 months ago

Negative experience: From the moment we arrived, Candice was cold and dismissive. She wouldn't even allow us to come inside, insisting we’d “set off the alarms”a statement that immediately made us feel unwelcome and singled out. Every time my friend attempted to ask a question or clarify something, Candice cut her off abruptly, repeating “No, no, that’s not how it works, without offering any helpful explanation. Her tone was condescending and unnecessarily harsh throughout the interaction. What made things more frustrating was that her coworkers had previously told us something completely different, which left us confused and feeling like we were being unfairly treated. Instead of being greeted with professionalism or a willingness to help, we were spoken down to and made to feel like we were a problem for simply asking questions.

Alberta (bertie) 2 months ago

Negative experience: I’m genuinely upset and disappointed by the way we were treated by Candice at GoodLife. From the moment we walked in, we were greeted with an unnecessarily rude comment about setting off the alarm — as if we were a threat rather than potential clients. It was an uncomfortable and unwelcoming way to start. My cousin then tried to ask a simple question about whether our friend could sign up in a similar way to how her brother had previously — without a parent present. Instead of listening or trying to understand what we were saying, Candice completely shut us down in a rude and dismissive manner. She insisted a parent had to be there, but clearly didn’t grasp the context of our question. The tone she used was completely uncalled for and made the entire interaction feel hostile. As someone who is already a member of the gym, I’ve never had an issue with the staff before — until now. There was no reason for the conversation to be handled with such coldness and condescension. A little kindness and patience would’ve gone a long way. Frankly, I expected better from GoodLife.

Diego Benavides 2 months ago

Positive experience: Make sure to have your key card with you or look for the buzzer by the entrance to get in. The manager of this facility is really nice, and you can tell they want to make things better for people visiting! ----------------------------------------------- Previous post: The entrance to this facility is really inconvenient, I was not able to scan the Good Life App QR code to get in.

GoodLife Fitness Cochrane Points West

Thank you for your feedback, Diego! We're glad to hear you had a positive experience with our manager. We appreciate your comments about the entrance and will work on improving access for everyone. Your input helps us create a better experience for all our members!

Abbie Davidson 2 months ago

Positive experience: Great facility and wide range of equipment, I just wish they’d turn the lights down a bit. It’s super bright in there and it would be way more of a vibe if there was dim lighting!!

GoodLife Fitness Cochrane Points West

Thanks for your feedback, Abbie! We're glad to hear you enjoy the facility and equipment. We appreciate your suggestion about the lighting and will definitely take it into consideration for creating a more comfortable atmosphere. Your input helps us improve!

Sarah Carmichael 2 months ago

Positive experience: I visit this club when I visit my parents who live in Cochrane, I live in Ontario. All the times I’ve been the staff have been wonderful. I make sure I go during staffed hours because I have a one club access membership and know I have to pay (no big deal!). I went twice this week, haven’t been since my last visit in March and was surprised to see brand new equipment, equipment my big club in Ontario doesn’t even have. I was pleasantly surprised with the amount of equipment for such a small club. Candice was wonderful at helping me get a member guest pass this week, and the woman working on Saturday (can’t remember her name!). It would be a perfect club but I did find a lot of the members were hogging multiple pieces of equipment and would not let you work in between their sets. Besides this, I didn’t really have to wait for any machines. I wish there was more benches though, and another double cable system. I also noticed it’s seems like a tight knit community, and got some weird looks as if people knew I didn’t live there.

GoodLife Fitness Cochrane Points West

Thank you for the thoughtful feedback, Sarah! We're thrilled you enjoyed your visits and appreciated our new equipment. Your insights on member etiquette and additional benches are valuable, and we’ll certainly keep them in mind. We hope to see you again during your next trip!

Sarah Robinson 2 months ago

Positive experience: I visit this club when I visit my parents who live in Cochrane, I live in Ontario. All the times I’ve been the staff have been wonderful. I make sure I go during staffed hours because I have a one club access membership and know I have to pay (no big deal!). I went twice this week, haven’t been since my last visit in March and was surprised to see brand new equipment, equipment my big club in Ontario doesn’t even have. I was pleasantly surprised with the amount of equipment for such a small club. Candice was wonderful at helping me get a member guest pass this week, and the woman working on Saturday (can’t remember her name!). It would be a perfect club but I did find a lot of the members were hogging multiple pieces of equipment and would not let you work in between their sets. Besides this, I didn’t really have to wait for any machines. I wish there was more benches though, and another double cable system. I also noticed it’s seems like a tight knit community, and got some weird looks as if people knew I didn’t live there.

GoodLife Fitness Cochrane Points West

Thank you for the thoughtful feedback, Sarah! We're thrilled you enjoyed your visits and appreciated our new equipment. Your insights on member etiquette and additional benches are valuable, and we’ll certainly keep them in mind. We hope to see you again during your next trip!

Estelle Coulson 3 months ago

Fantastic experience: Such a great gym! Very clean space! Dustin is also fantastic! Highly recommend!!

GoodLife Fitness Cochrane Points West

Thank you, Estelle! We're thrilled to hear you love the gym and appreciate the cleanliness. Kudos to Dustin for making a great impression! Your recommendation means a lot to us. Looking forward to seeing you again!

Candis Anne 3 months ago

Fantastic experience: I’ve had such a great experience at this GoodLife Fitness! The facility is always clean, welcoming, and well-equipped. But what truly makes the difference is the staff—especially Dustin. He’s consistently so helpful, friendly, and genuinely cares about members having a positive experience. Whether it’s answering questions, offering guidance, or just saying a kind hello, Dustin always goes above and beyond. His energy and professionalism make the gym feel like a community. Highly recommend this location—especially if you get the chance to connect with Dustin!

GoodLife Fitness Cochrane Points West

Thank you for the fantastic feedback, Candis Anne! We're thrilled to hear that you've had such a positive experience with us, and we'll be sure to pass along your kind words to Dustin. We appreciate your recommendation and look forward to seeing you at the gym again soon!

Agnes Dallison 3 months ago

Positive experience: This is an adequate gym for most lifters. There are downsides like no towel service and no access with your GoodLife app, which causes a lot of problems for people. The facility would definitely benefit from updated lighting that is more in line with modern gyms and newer GoodLife locations. The blinding lights here are perfect if you enjoy wearing a welding mask while you’re doing bench or a KGB interrogation chamber is your comfort zone. This gym also suffers from maintenance and equipment issues; there are never enough carabiners or collars. On a positive note, the clientele are friendly and welcoming, the facility is clean, and it’s conveniently located with plenty of parking.

GoodLife Fitness Cochrane Points West

Thanks for your feedback, Agnes! We appreciate your insights on the lighting and equipment. We're glad to hear you enjoy the friendly atmosphere and cleanliness. Your comments will help us improve and enhance the experience for everyone. We’re always striving to make our gym even better!

James Quaife 3 months ago

Negative experience: Been a member for 5 years card didn’t work waited at the door for 30 mins and no one came to help awesome gym

GoodLife Fitness Cochrane Points West

Thank you for taking the time to share your experience, and we're very sorry to hear about the inconvenience you faced, James. We appreciate your loyalty over the past 5 years, and this is not the experience we aim to provide. Our management team will be reviewing this further to help ensure members feel supported at all times. In the meantime, if you experience any future issues with your keytag, you can also access the gym using the GoodLife Fitness mobile app, which includes a scannable QR code for entry. Thank you again!

Karen Hartley 4 months ago

Positive experience: Goodlife Cochrane is such a fun and welcoming place. The gym is so clean and the staff and management take pride in their work and it shows. Candice and Justin make the morning workouts fun with their greetings and we always have lots of laughs. Great place to workout and connect with community.

GoodLife Fitness Cochrane Points West

Thanks for the fantastic feedback, Karen! We’re thrilled to hear you enjoy the welcoming atmosphere and our dedicated team. Candice and Justin will love knowing they bring fun to your mornings. We appreciate your support and look forward to seeing you at the gym!

Sean Davidson 4 months ago

Negative experience: Bad customer service. Wouldn’t recommend.

GoodLife Fitness Cochrane Points West

Hi Sean, we would like to know more about your comments to see how we can improve your experience in the club. Please call 1-800-387-2524 (Monday- Friday 9am- 5pm EST).

Carl Prud'Homme 4 months ago

Negative experience: No showers past god knows what time. Don’t bother answering the phone when you call in regular business hours and saw people sneaking in with their friends key card 3 times while running. Update: deadline for showers on weekends is 2 pm..lol Thanks! Don’t really want to break a sweat if I can’t shower afterwards.. I’m just funny that way. I like to wash after a workout. Silly me..

GoodLife Fitness Cochrane Points West

Hi Carl, we appreciate your feedback and are actively working to address these concerns. Your insights help us improve our services and ensure a better experience for everyone. Thank you for bringing this to our attention.

Carlos 6 months ago

Positive experience: Gym is okay. A little small, which provides less amenities, machines and with the growing population in Cochrane unless you’re there at 4/5am it’s usually busy which can make your workout frustrating when you have to wait to use everything. I usually drive into Calgary to the new Northland location before work but on days off I don’t want to be using the extra gas so I suffer through going to this one. With so many retail spaces opening up, I don’t see why GoodLife doesn’t expand to build a bigger location with more machines, turf space and amenities. If you’re heading into the city, skip this place and go to the one Northland because it’s one of the best Goodlife’s I’ve ever been to.

GoodLife Fitness Cochrane Points West

Thanks for your feedback, Carlos. We appreciate your thoughts on our Cochrane location and understand the challenges of space and busy hours. Your insights are valuable as we continue to evaluate our offerings and consider future improvements. We hope to enhance your experience in the future!

Richard Mueller 6 months ago

Negative experience: Over all, central location and somewhat clean facilities. Good selection of weights and equipment. The entrance system is flawed though and if there are ANY issues you're locked out of entry for 30 minutes. There has to be a better system as their "hand back" system is flawed and isn't true 24hr access. I can understand a 10 minute time out but 30 is a waste of time and NOT true 24hr access. Especially during un-staffed hours.

GoodLife Fitness Cochrane Points West

Hi Richard, thanks for sharing your review. We will share this feedback accordingly for future planning.

Adam Filiatreault 6 months ago

Negative experience: If you're trying to come from another location and only have your qr code on the app, you can't get in. Really poor service that I can't visit a gym while visiting even though I have a GoodLife membership

GoodLife Fitness Cochrane Points West

Hi Adam, for those using the QR code to access the facility, you will need to have your photo ID for verification purposes. This can be used across all facilities you have access to.

Adem Campbell 8 months ago

Positive experience: Needs a sauna thiugh

GoodLife Fitness Cochrane Points West

Thanks for your feedback, Adem! We're glad you enjoyed your experience. We appreciate your suggestion. We're always looking for ways to improve and enhance our offerings!

Kimberley Pye 8 months ago

Fantastic experience: I am a new member but whenever I have needed assistance Malachi has always happily helped me! From helping me with my payment info to showing me how the machines work. I was very anxious about going to the gym and he was able to make me feel more comfortable and confident in the space! Thank you Malachi and the Goodlife staff!

GoodLife Fitness Cochrane Points West

Thanks for your wonderful feedback, Kimberley! We're thrilled to hear that Malachi has made your gym experience more comfortable and confident. Our team is dedicated to supporting our members, and it's great to know they are making a positive impact. Welcome to the Goodlife community!

Moe Assaf 8 months ago

Negative experience: For what you pay for this location is the worst...pay for tanning bit can barley go because it's only staffed part time...the staff that do work are amazing...but the hours are Terrible...

GoodLife Fitness Cochrane Points West

Thank you for sharing your feedback, Moe! We’re sorry to hear that the hours for tanning haven’t met your expectations. We’ll be sure to pass your concerns along to the management team for further review. If you have any additional feedback or would like to discuss this further, please don’t hesitate to reach out to [email protected].

Vladymyr Donets 9 months ago

Fantastic experience: Amazing gym for small town

GoodLife Fitness Cochrane Points West

Thanks, Vladymyr! We're thrilled to hear you love our gym. It’s our mission to provide top-notch facilities and a supportive community, no matter the town size. Your feedback motivates us to keep improving!

Ash 11 months ago

Fantastic experience: Clean, friendly staff. Wish there was a ladies space.

GoodLife Fitness Cochrane Points West

Thanks for the fantastic review, Ash! We’re thrilled to hear you enjoyed your experience with our friendly staff. We appreciate your feedback about a ladies space and will definitely consider it as we continue to improve. Looking forward to seeing you again soon!

Owen Crowson 1 year ago

Negative experience: Their scanner to let you in the gym doesn’t work if you got your card from a different GoodLife

GoodLife Fitness Cochrane Points West

Thank you for your feedback, Owen! Just to clarify, GoodLife tags are universal across all GoodLife locations for members with an all-club access membership. If you’re having trouble with the scanner, please don’t hesitate to ask an associate for assistance—we'll be happy to help you get in. See you at your next workout!

Michelle Kennedy 1 year ago

Negative experience: The gym was decent, the staff were kind, but we were overcharged multiple times and given incorrect info about price of memberships. No one was able to resolve this for months and we have given up trying.

GoodLife Fitness Cochrane Points West

Hi Michelle! Thank you for sharing your review. We're very sorry to hear about your experience. We'd love the opportunity to assist you. Please email us at [email protected] so that we can follow up.

Sunset ML 1 year ago

Negative experience: Wants Banking Info to Directly bill your bank account. I said use Visa instead, no they won't. Why not? If you are a smart person you will know why, and it is not in the customers favor. I'm no sheep. The others can baaa baa baa all the way to this farm. Front desk individual was very polite and quick to offer a refund. I thank her, reason for the two stars.

GoodLife Fitness Cochrane Points West

Hi there, our pre-authorized memberships require a Canadian bank account, as the option to use a credit card for this membership type is not offered. For those wishing to use credit, you are welcome to purchase a term based membership, which would suit your needs better.

Karla Sewell 1 year ago

Negative experience: Staff was unprofessional during client intake. I had to ask several staff members what the cancellation policy was and they could not tell me. Poor customer service overall. Facility and equipment is decent.

GoodLife Fitness Cochrane Points West

Hi Karla, we are sorry to hear about this experience. With regard to cancellations, our pre-authorized memberships require 30 days notice. This is also outlined clearly on the agreement.

Adam Banach 1 year ago

Positive experience: Decent enough gym. I've been a member on and off for years. Good, central location that offers opportunity to fill up on gas, do groceries and buy food without driving anywhere else. Open 24 hrs. Friendly staff that is typically able to help out with any questions or problems. Bit small, but decently equipped. Often the machines or other equipment may be down for extended periods of time. The worst part to me however: it's dirty. Skin flakes, dust and human hair on the machines and floor around them. On top of that no enforcement of any kind of the requirement of cleaning the equipment after each use. Can be pretty gross at times. Could easily improve by doing some serious cleaning weekly. Pictures from today, but it's the norm here for years.

GoodLife Fitness Cochrane Points West

Thank you for taking the time to reach out and share your feedback. We sincerely appreciate your support and will have management review accordingly to see how we can improve in the areas you have identified.

Vernon McNees (Vern) 1 year ago

Fantastic experience: I've been a member of this location for several years. All the staff at the gym have been friendly and always helpful. Karen and Candice are typically the staff at the gym in the early mornings when I workout. Karen is available when any members need assistance, or have questions. My personal observation: If any one has disappointed me it would be with Good Life Fitness as an organization. I've worked for large organizations before retiring and have been in senior management for over 20 years. I fully understand bottom lines and profit margins. Good Life has taken valuable staff who's positions are to assist members, increase membership through promoting sales, work as leaders in the fitness industry, and added all cleaning and janitorial duties to all Good Life locations. In my recolection, this took place over five years ago. The staff do an amazing job of keeping the facility safe and clean. It wouldn't seriously harm the bottom line to bring in professional cleaners one a week or some other frequency to bring all Good Life locations back to the 2018 and before standards. Multitasking staff across Canada can only do so much as they tend to their other duties.

GoodLife Fitness Cochrane Points West

Thank you for your rating and review.

Jim Scott 1 year ago

Fantastic experience: All staff are great at this location and do a great job at keeping a clean environment. Karen and Candice do a great job of creating a friendly and welcoming place to workout. Never had any reason to complain about cleanliness with this location. I have worked out at other locations in the GTHA that could take lessons from this staff.

GoodLife Fitness Cochrane Points West

Thank you so much for sharing this fantastic rating and review! We sincerely appreciate your support and look forward to seeing you at your next workout!

Carly V 1 year ago

Negative experience: Need a better system for the door when unstaffed. Super frustrating as a paying long time member when you can’t access the only goodlife in the city. Called the help number and they were no help at all. Figure out a better system asap. I see this happen all the time to paying members. Unacceptable.

GoodLife Fitness Cochrane Points West

Hi Carly! We are sorry to hear about your experience checking in the to club and would like to help. Please send us a DM on social media with more details so that we can assist you further with your concerns.

Monika Goullet 1 year ago

Fantastic experience: I called this location earlier this week to get information about the services they have as my husband and I will be moving to Cochrane in the spring. As an avid gym goers, finding a great place to workout is important to us. I spoke to the nicest person over the phone, her name was Candice. Not only did she provide me with information about this gym, she gave me a lot of great reviews about Cochrane itself. I was so impressed at how comfortable I felt speaking with her, I kept asking her questions and she kept answering them for me. I could have talked to her for hours! I'm looking forward to meeting her once we move! Thanks for all the great information.

GoodLife Fitness Cochrane Points West

Thank you for sharing this excellent rating and feedback regarding your experience!

Benjamin Brissenden 1 year ago

Fantastic experience: Awesome place to burn some calories!

GoodLife Fitness Cochrane Points West

Thank you for the review. We will continue doing everything we can to bring you and all of our Members the best gym experience possible.

Emily Marsh 1 year ago

Positive experience: Decent gym; could be better! Doesn’t have many amenities/equipment but good for the basics.

GoodLife Fitness Cochrane Points West

Thank you for sharing your review and feedback!

Rick Deans 2 years ago

Positive experience: Friendly and helpful staff and the club is always clean.

GoodLife Fitness Cochrane Points West

Thank you for the fantastic review and rating!

Ali K 2 years ago

Positive experience: Awesome location open 24h! Great for my crazy schedule!!

GoodLife Fitness Cochrane Points West

Thank you for sharing your feedback and rating!

Quinn Wycked 2 years ago

Positive experience: Good little spot to work out/shower off river water after camping

GoodLife Fitness Cochrane Points West

Thank you for your review, Quinn! We hope to welcome you back soon for another great visit

Edin Kovacevic 2 years ago

Fantastic experience: Excellent gym. Friendly staff, amazing cleanliness, high quality equipment.

GoodLife Fitness Cochrane Points West

Thank you for sharing this excellent rating and feedback!

Julian 2 years ago

Fantastic experience: Amazing gym it’s nice n quiet the stuff they are amazing and helpful it’s was my first time in this location and I loved I really recommend

GoodLife Fitness Cochrane Points West

Thank you so much for sharing your review!

Spencer Antifave 2 years ago

Fantastic experience: Friendly gym, friendly staff, nice equipment, what more could you ask for from a gym? Maybe a sauna would be nice . But overall Cochrane GoodLife is awesome!

GoodLife Fitness Cochrane Points West

Thank you for taking the time to share this amazing review and 5-star rating!

Martha Sanchez 2 years ago

Fantastic experience: This is my happy place! Been a member for the past 5 years since we moved here and love the environment! The staff are always super friendly and very helpful! and the morning crowd is quite entertaining :)

GoodLife Fitness Cochrane Points West

Thank you for the wonderful 5-star review, Martha! We're happy to see how much you're enjoying your workouts, and we hope to welcome you back soon for another great workout

Ricardo Jarjees 2 years ago

Fantastic experience: Very nice Goodlife location. Always clean, machines maintained very well! love the staff and the customer service always welcomes you ask for help.

GoodLife Fitness Cochrane Points West

Thank you for the amazing 5-star review, Ricardo! We're happy to see how much you're enjoying your visits to the club, and we appreciate the shout-out for the team! We hope to welcome you back soon for another great workout

Lawrence Luke 2 years ago

Fantastic experience: Nice small town gym. Staff is very friendly and welcoming. If you’re tired of working out in a packed gym in the city. Make the drive to cochrane, you’ll never have to wait for a machine, rack, bench or cable. Trainers are also very knowledgeable and friendly! Definitely worth the visit.

GoodLife Fitness Cochrane Points West

Thank you for sharing this excellent rating and feedback!

Fabio Isensee 2 years ago

Positive experience: Good: The gym is good and well located, and the people that work there are pretty nice. Bad: They tell you that you can suspend your account so that you won't have to pay for the period that you are not using the gym. I called them a couple of months ago to suspend my membership, and they said they would charge me $10 per month just to keep my account alive (as if that costed them any money or effort). Now I decided to cancel it, and they charged me more money because they had to first unfreeze my account. I'm aware that I should give them a 30-day cancellation notice, but I do not agree with unfreezing my account just to be able to charge me one more cycle.

GoodLife Fitness Cochrane Points West

Hi Fabio! We can take a look into this for you. Can you send us an email to [email protected] with your key tag # so that we can follow up? Thanks!

Monica Arisman 2 years ago

Fantastic experience: I just want to give a big THANK YOU to Karen for her hard work and dedication to keeping the gym looking so clean! Cleanliness is important to me and some members still believe their mother works there. But Karen does an amazing job keeping on top of what needs to be cleaned! Thank you my friend!

GoodLife Fitness Cochrane Points West

This is wonderful to hear! Thank you so much for taking the time to share your review and kind words about Monica!

Lyndon Elliott 2 years ago

Fantastic experience: Marcie and the staff here are unmatched compared to any other gym I’ve been too. The gym however is getting too small for the amount of members, and to find a locker/machine/weights without waiting is next to impossible from 8-11am or 3-8pm. Cochrane is one of the fastest growing communities in Canada. GoodLife corporate if your listening, expand… and install a Sauna.

GoodLife Fitness Cochrane Points West

Thank you for sharing this excellent rating and feedback!

Stefanie McAndrews 2 years ago

Positive experience: This is a fairly good gym, selection of equipment is alright. I often find it quite small for the amount of people that fill up the space during busy times.They also could use another hip-trusting machine. Hopefully one day they can find or build a larger alternate location.

GoodLife Fitness Cochrane Points West

Thank you for sharing your rating and feedback.

Jennifer Terrell 2 years ago

Fantastic experience: As a shift worker i really value being able to go work out anytime i want and how i want. The front desk staff are welcoming and helpful ( shout out to Corey) and i have had nothing but good experiences!

GoodLife Fitness Cochrane Points West

Hi Jennifer! Thank you so much for sharing this fantastic rating and review! We sincerely appreciate your support!

Scott Miller 2 years ago

Fantastic experience: The facilities at GoodLife Cochrane are top-notch. The gym is spacious, clean, and well-maintained, with a wide range of modern equipment to cater to all fitness needs. Whether you're into weightlifting, cardio, or group classes, they have it all. The variety of classes is impressive, and the instructors are fantastic at keeping you engaged and pushing you to reach your goals. I highly recommend GoodLife Cochrane to anyone seeking a remarkable fitness experience. Thank you, GoodLife Cochrane, for helping me stay fit, motivated, and surrounded by an amazing community. Keep up the outstanding work!

GoodLife Fitness Cochrane Points West

Thank you for the incredible 5-star review, Scott! We're happy to see how much you're enjoying your workouts at the club, and we can't wait to welcome you back soon for another great visit

Jason 2 years ago

Negative experience: Solid gym. Pretty good staff. Good group of people. Unfortunately if you forget your phone or anything in your car you can't scan again for 10 mins. I called the number on the door. The other club doesn't know the wheelchair door code... so.. yeah that's annoying. Also no towel service, but you have a mind den. So wherever your priorities lie I guess.

GoodLife Fitness Cochrane Points West

Thank you for sharing your feedback with our team.

Damian Willis 2 years ago

Negative experience: So normally I'd be all for a 24 hour gym, if it was staffed more then 12 hours on a Friday.. I understand that people have lives and it might be difficult to find staff for Friday evenings but I had just gotten off work and wanted to ask about renewing a membership. Disappointed but the place is nice and quiet might return depending on if I can speak to an actual person without having to go out of my way.

GoodLife Fitness Cochrane Points West

Hi Damian, thank you for taking the time to reach out and share your feedback. We will have management review these concerns accordingly.

Gregg Dearborn 3 years ago

Fantastic experience: Has everything you could need and is kept spotless. Staff go out of their way to be helpful.

GoodLife Fitness Cochrane Points West

Thank you for sharing your Review, Gregg! We're happy to hear about your comments and kind words about out Staff. Enjoy your workouts!

Michael Keith 3 years ago

Negative experience: Limited shower use? NO SHOWER PAST 2PM ON A SUNDAY? WHAT THE HECK. A GYM WITHOUT A SHOWER IS BELOW BASIC. Members at this gym should receive a 50% discount. 1 stars because the gym is clean.

GoodLife Fitness Cochrane Points West

Thank you for your feedback and review Michael. We're sorry to hear about the issues you have encountered for using the club in the afternoon. We can help pass this feedback along for further review.

Jacob Carty 3 years ago

Fantastic experience: Great gym, super clean, friendly staff. All in all great experience since moving to Cochrane!

GoodLife Fitness Cochrane Points West

Thank you for the amazing 5-star review, Jacob! We hope to welcome you back soon for another great workout

Michael Fiorino 3 years ago

Positive experience: Very tiny location with minimal amenities. Stopped there while travelling. It was not busy when I went but being a ways outside of Calgary toward Banff I imagine it’s appreciated by the locals.

GoodLife Fitness Cochrane Points West

Thank you for your rating and feedback Michael.

Tyler Schroeder 3 years ago

Negative experience: First of all, why only staff until 2pm on Saturday and Sunday? Very unreasonable. Secondly, the key FOB scanner is actually the worst idea ever made. Tried scanning my FOB (6 year member) several times and was denied entry into the club. If only their was someone to help...oh wait you either have to call Beacon hills or come back on a day they actually staff people. Horrible experience, skip the Cochrane club at all costs if you can.

GoodLife Fitness Cochrane Points West

Thank you for your review and feedback, Tyler. We're sorry to see the issues you've encountered at the club during our non-staffed hours and we can certainly help pass this feedback along for our club to review further. Thank you.

Todd Leyte 3 years ago

Fantastic experience: Amazing gym with fabulous staff, never ever feel that large box atmosphere like some other gyms. Friendly and attentive staff are a refreshing treat to walk into before you channel your inner self to get a sweat on. The positive staff and energy flows throughout the club. Always have a great workout when I visit Cochrane GoodLife!!!

GoodLife Fitness Cochrane Points West

Thank you for this amazing review and rating Todd!

Janet Munro 3 years ago

Positive experience: New and clean, great equipment. Only complaint is the lack of a cell phone rule. A rude woman spoke on her brand new iPhone 6+ so the entire gym could hear her rundown with at least 5 different girlfriends gossiping and going over every detail of her mundane life. It was such a joy to listen albeit not willingly. Most people have a touch of class. Leave the cell phone in your locker!!!

Andy Potton 3 years ago

Fantastic experience: Thank you to Goodlife Fitness for their support at Cochrane Search & Rescue Annual Garage Sale. You guys are awesome!

Sloan Tyme 3 years ago

Fantastic experience: Love it! Good gym and good people for sure.

Karl Berrios 3 years ago

Fantastic experience: You can go to any gym with the same equipment, but what sets the Cochrane Goodlife apart from others is the staff. They go out of their way to make you feel at home - from greeting you with a morning joke/riddle to wishing you a good rest of your day on your way out. Not only that but the 7am workout crew feels like your working out with friends.

Keenan Kearns 3 years ago

Fantastic experience: Positive: Professionalism , Quality Very clean and the staff is very friendly. Has a nice selection of equipment considering the size of the gym. Although there are no live group fitness classes, my fiancé likes that they still have a space to do virtual classes.

Oksana G 3 years ago

Fantastic experience: Small, but clean gym.

GoodLife Fitness Cochrane Points West

Thank you for the wonderful review and rating!

Todd H Leyte 3 years ago

Fantastic experience: Positive: Professionalism , Quality Amazing gym with fabulous staff, never ever feel that large box atmosphere like some other gyms. Friendly and attentive staff are a refreshing treat to walk into before you channel your inner self to get a sweat on. The positive staff and energy flows throughout the club. Always have a great workout when I visit Cochrane GoodLife!!!

Terry Otteroy 3 years ago

Fantastic experience: The staff are super friendly and helpful! The facility is very clean and it's just generally an amazing atmosphere!

GoodLife Fitness Cochrane Points West

Thank you for your wonderful review Terry! We're happy to hear about your positive experiences at the club and we appreciate you highlighting the amazing work the team puts into making the club have a welcoming atmosphere. We hope to see you soon for another great workout

Chris Stang 3 years ago

Fantastic experience: Immaculately clean, well-equipped and competently run. This place is spacious and bright, without the "dungeon" type atmosphere or odours that plague some of the Gold's conversions. Staff are friendly, helpful and knowledgeable. By far the best gym in Cochrane.

GoodLife Fitness Cochrane Points West

Thank you for the amazing 5 star review Chris! We're happy to hear about the great experiences you're having at the club and we hope to welcome you back soon for another great workout

Eliza Donnelly 4 years ago

Negative experience: Put my account on hold for medical reasons for a couple weeks, not only am I still being charged but the employees aren't even remotely trying to help me navigate the fact I am now paying yet blocked from the services. All I get is call H.O. yet when I called they say they are closed and to email, which I then get a response of you will here back in 5 or more days. I have never dealt with such awful client service.

GoodLife Fitness Cochrane Points West

Hey Eliza, we are sorry to hear this- could you send us an email with your keytag to [email protected] Thanks!

Tyler W 4 years ago

Fantastic experience: Good gym, nice selection of equipment and large workout area. Usually not to busy and lots of free space to use.

Rachel Cole 4 years ago

Fantastic experience: Excellent layout, lifting platform, and a variety of equipment. Gym wasn't freezing which is nice. One of the nicest Goodlife locations we have ever been to

Matthew Beck 5 years ago

Negative experience: Blonde dits at the frond desk obviously wamted to get home. No help what so ever.

Shamas Arshad 5 years ago

Fantastic experience: Good for everyone' health.

motogirl27 w 5 years ago

Fantastic experience: Great facility. Very friendly staff especially Candice. Helped me through signing up for my membership when I had difficulty. Even got a follow up email. Started with 14 day trial now just signed up for full membership. Great atmosphere. And so convenient for working night shift. Made it easy signing up online. Just have a quick 10 min visit today to finalize. Definitely recommend to any working/stay at home moms. And great music when you forget your headphones

Harold MacDonald 5 years ago

Fantastic experience: Nice gym. Well taken care. Wish they had a sauna but the equipment is in great condition.

Aaron Langier 5 years ago

Positive experience: Well equipped for a small town gym and kept clean

Malyssa Nicole 5 years ago

Fantastic experience: I haven't been to any other good life to compare but I am pleased with this location. Plenty of equipment so I never feel like I'm waiting for something. Staff is friendly and had a good intro tour of the space. Haven't used all the facilities yet, like the tanning and meditation room but plan to soon.

M Luong 6 years ago

Negative experience: Scan my card to gain access, scanning went through as someone was trying to exit via same entrance. Once the person got out, tried to rescan to gain access, denied due to scan allowed only once every 30 mins. Ask a gym member to help open the the side door, he was afraid he could lose his membership by letting a fellow member in. Had to drive 30 mins to another location. Horrible system, don’t say it’s a 24 hour location when you can’t reach anyone at the location for help.

GoodLife Fitness Cochrane Points West

Hi there. During unstaffed hours we do have a 30 min hand back time. This is in place to prevent people from entering the facilities who do not have a membership. We are very sorry that you could not enter this location.

Oksana Stoodley 6 years ago

Positive experience: My personal favorite, cleanest and newest but smaller gym! It's unmanned after 8:00 pm so you better have your tag and then figure out how to get your access to this gym. Come during staffed hours for the first time to avoid your first unsuccessful entry. Lol

Bazza Tazza 6 years ago

Positive experience: Hate the door system there but it's a quieter location with lots of great equipment

Tom Power 6 years ago

Positive experience: This is a 24/7 gym as you can get in here with a swipe

Andrea Cramer 6 years ago

Fantastic experience: Good atmosphere, lots of machines, video room. Love it

den rous 6 years ago

Positive experience: Good place for trainings but you can't use chalks

JENNIFER LEWIS 6 years ago

Fantastic experience: I love this gym. The atmosphere is great, a wonderful community feel to it. The gym is really clean and there is lots of equipment to use. The staff are super friendly and Candice was so helpful getting me started. The security to get in is a bit confusing at first but once you're a member its easy to use!

Jackie B. 6 years ago

Fantastic experience: Awesome place to work out. The only drawback is that you can't bring your kids when no staff present, even though security there. Limiting on weekends. Perhaps an age limit could be imposed?

Adam Calver (rearinghonda) 6 years ago

Fantastic experience: Great gym. Friendly service

Adam Calver (ac.calver) 7 years ago

Fantastic experience: Great gym. Friendly service

Carolyn Showman 7 years ago

Positive experience: First time there, was confused by the entry system. Good thing I called to find out what was going on. Sign is miss leading tells you to call Beacon but they can't help.

Allan Carr 7 years ago

Fantastic experience: Great atmosphere

Valeria Duimovich 7 years ago

Fantastic experience: Love the place, love the vibe, good fitness machines, friendly staff

The Lady Monster 7 years ago

Fantastic experience: Love this gym! Candice the manager is awesome, the staff are great, the gym is always clean and the equipment work and are fix quick if broken and the wieght selection is huge!

Kim Brochu 7 years ago

Fantastic experience: I love our local Cochrane GoodLife! Friendly staff, very clean facility and great atmosphere.

K. Christopher Carvalho 7 years ago

Positive experience: Neighbourhood style club. Love the 24 hour access. Good choice of equipment, and club is well-maintained by an excellent manager. Changerooms a bit cramped and get crowded during busy times. No instructor-led fitness classes; instead there are virtual classes with an overwhelming selection to choose from. There are PTs available for a fee. A good franchise and a great place to work out, if your goal is to simply workout.

Shane Garyk 7 years ago

Positive experience: It's a really nice gym for sure and the staff is very nice and helpful, but the showers should be running at least till midnight and not when there's no staff. But overall great equipment and would recommend

Lucas 8 years ago

Positive experience: Expensive and fully packed

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