Information about Crunch Fitness - Brantford

West St 565
N3R 7C5, Brantford
+1 519-757-0565

Opening hours

  • Monday: 5:00 AM – 11:00 PM
  • Tuesday: 5:00 AM – 11:00 PM
  • Wednesday: 5:00 AM – 11:00 PM
  • Thursday: 5:00 AM – 11:00 PM
  • Friday: 5:00 AM – 11:00 PM
  • Saturday: 7:00 AM – 7:00 PM
  • Sunday: 7:00 AM – 7:00 PM

Our comment from FitFit Canada about Crunch Fitness - Brantford:

Welcome to Crunch Fitness - Brantford, a vibrant gym located in Brantford, Canada, known for its excellent facilities and friendly atmosphere. Our users rave about:

  • A wide variety of top-tier equipment and machines, making workouts efficient and enjoyable.
  • Class offerings that cater to all fitness levels, from HIIT Zone to Strong by Zumba.
  • Friendly and helpful staff who ensure a welcoming environment; members appreciate being greeted warmly upon arrival.
  • Clean and well-maintained facilities that contribute to a positive workout experience.
  • Affordable pricing options that provide great value for the quality of services offered.

While many users highlight the positive experiences, some have noted issues such as crowded conditions during peak hours and the need for more cleaning supplies in certain areas. There have also been isolated concerns regarding staff turnover and customer service experiences.

Overall, Crunch Fitness - Brantford is highly recommended for anyone looking for a friendly, well-equipped gym that offers a sense of community and excellent fitness options.

Crunch Fitness - Brantford: Opinions

3.7/5 (308 Opinions)
Camille Corpuz 2 weeks ago

Fantastic experience: Amazing staff. Always welcoming

Crunch Fitness - Brantford

Thank you so much for your kind words! We're thrilled to hear that our staff has made your experience at Crunch Fitness - Brantford welcoming and enjoyable. We look forward to continuing to support your fitness journey!

Sukhman Deep 3 weeks ago

Positive experience: Great Environment, variety of equipments staff is friendly and nice, shoutout to Vatsla always greeting with a smile on her face :)

Crunch Fitness - Brantford

Thank you so much for your kind words! We're thrilled to hear that you enjoy our environment and equipment variety. We'll be sure to pass along your shoutout to Vatsla; her positive attitude truly makes a difference! We look forward to seeing you at Crunch Fitness - Brantford again soon!

Ranya Sharif 3 weeks ago

Fantastic experience: I absolutely Love working out here!! All the employees here are great and a shoutout to Vatsla, She’s always smiling, super friendly, and makes you feel welcome right away.

Crunch Fitness - Brantford

Thank you so much for your kind words! We're thrilled to hear that you love working out at Crunch Fitness - Brantford and that Vatsla has made such a positive impact on your experience. We appreciate your support and look forward to seeing you at the gym!

Stratos 1 month ago

Negative experience: This gym in Brantford calls me everyday when I've told them explicitly it's the wrong number. It's always the same guy, Brandon, and it seems the staff doesn't make any notes that it is the wrong number. I've blocked the number but I still get their voicemails. This is getting ridiculous. Actually make a note and now I'm reaching out to the BBB to make a complaint.

Crunch Fitness - Brantford

Dear Valued Member,
We sincerely apologize for the inconvenience you've experienced with our calls and appreciate you bringing this to our attention. We take your feedback seriously and will ensure that our team updates our records immediately to prevent any further issues. Please reach out to us directly at the gym so we can resolve this matter promptly and to your satisfaction. Thank you for your understanding.

Bhavya Sharma 1 month ago

Fantastic experience: love the environment here! All the staff are welcoming and helpful. Vatsla is energetic and brings positive energy every time she greets you!!!

Crunch Fitness - Brantford

Bhavya Sharma, we’re pumped you had a great time at Crunch Fitness - Brantford! Energy is contagious—and we’re glad you’re spreading those positive vibes in our Crunch community.

Supninder Ghotra 1 month ago

Fantastic experience: Crunch Gym has been an amazing place to train! The atmosphere is motivating and there’s such a good mix of classes and equipments! A special shoutout to Vatsla at the front desk, she always greets me with such a positive and welcoming attitude. Her energy really makes coming to the gym an even better experience.❤️

Crunch Fitness - Brantford

Thanks for the 5 stars, Supninder Ghotra! Whether you're crushing Strength, spinning through Cardio, or flowing in Mind Body Burn, we’re here to keep fitness fun at Crunch Fitness - Brantford.

Tommy Nguyen 1 month ago

Fantastic experience: Been going here for the last 3 months and I love every moment! I do wish it was 24 hours as a lot of us (adults) have work or other stuff during the day, it would be nice to have it open a bit more late! Also wish the hours on the weekend were better, having it closed during the evening is a bummer. Overall, great gym, staff is always nice, the atmosphere is welcoming, will be returning!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback, Tommy Nguyen! We appreciate your support of our leading __ in Brantford.

Kieran G 1 month ago

Fantastic experience: Been coming here off and on for a few years and I've never had a bad expirience. Always a super chill, welcoming environment

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Dennis Saunders 1 month ago

Negative experience: The worst customer service I have ever encountered at a business. I have been a member for over 5 years and have moved and I need to cancel my membership and they say you have to go into the original branch to cancel there is no other possible way. I have tried to reach customer service at a corporate level but I am not able to gi d any contact information. They are accommodating when you want to sign up but absolutely horrible customer service especially from this branch, the manager has no respect for their clients. I would never sign up with it recommend this gym to anyone

Crunch Fitness - Brantford

We’re sorry to hear about your experience and appreciate your feedback. While cancellations are typically handled in person, you can also send a written request via Canada Post to your home club. Please include your full name and membership details—registered mail is recommended.

Jzx fk 1 month ago

Fantastic experience: Always clean and not as overcrowded as before.

Michael 1 month ago

Positive experience: I wish the hours here were a little more flexible. Stay open later on weekends! Staff are hit and miss. Some are gems, and are very helpful and caring. Some are distracted, inattentive and sometimes outright unprofessional. Not sure why there's such a wife variation of professionalism here. Weights are very disorganized, which is mostly the fault of the members, but I never see idle staff trying to find the right home for the weights. Overall...I'd like to see better hours and better training on part of your staff.

Crunch Fitness - Brantford

Thanks for your feedback, Michael. At Crunch Fitness - Brantford, we’re always striving to improve your experience and keep the Crunch energy strong.

Kyle 1 month ago

Fantastic experience: I’m fairly new to the gym it’s been great so far. I like the environment of the gym its self, weekends are when I can mostly come in due to my job. Keisha has been very helpful with my experience!!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Alexis Buckley 1 month ago

Negative experience: You mention that customer satisfaction is your top priority but that is false. Take a Quick Look through your reviews. You say if there is anything you can do, to let you know. I’ve been trying to have someone do “anything they can do” for nearly 8 weeks now. I am owed a refund, and have not received it. All I want is my refund. Any other place of business will issue you a refund immediately. If you can take money on site when someone signs up then you are able to refund them. Sending me in circles is extremely bad business practice. You cannot give me a date that I will get my refund because it is never going to come. I was told 4-6 weeks. We are past that. Your “manager” is impossible to get ahold of. I need a refund. $65.07!

Crunch Fitness - Brantford

Alexis Buckley, We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and management will be reaching out to you.

Shambhavi Chaturvedi 1 month ago

Fantastic experience: Appreciate the staff a lot! Love the customer service and the personal touch by some of the newer staff members! Thanks Vatsala for helping out!!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Biatch Foreva 1 month ago

Fantastic experience: If you don’t get greeted by vatsla at the front desk, did you even come to the gym? Always chill, always smiling, makes checking in way too easy.

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Dylan Beal-Haggar 1 month ago

Fantastic experience: Incredible gym with amazing staff! I’ve been training here for 1 month now, and this place continues to impress me. The facilities are spotless, the equipment is modern and well-maintained, and the overall vibe is super motivating. A special shoutout to Vatsla, one of the best staff members I’ve ever met at a gym. She’s incredibly knowledgeable, approachable, and always ready to help—whether it’s with workout tips, form correction, or just bringing great energy to the space. Her positive attitude is contagious and truly adds to the welcoming atmosphere of the gym. Every time I walk in, I feel inspired to push myself harder—and that’s thanks to the supportive team and the awesome environment they’ve created. If you’re looking for a gym that feels like more than just a workout spot, this is the one. Highly recommend!

Crunch Fitness - Brantford

Dylan Beal-Haggar, Thank you so much for your amazing review! We're so happy that we were able to help you and we thank you for choosing us as your _ in Brantford. If you need anything else in the future, please don't hesitate to contact us!

Z A 1 month ago

Fantastic experience: Vatsla is always so sweet and welcoming! She makes coming to the gym feel comfortable and fun. Always greets with a smile and good vibes—love the energy she brings!”

Crunch Fitness - Brantford

Z A, We are so grateful for your kind words. Our team takes pride in serving you and the Brantford community with quality _ and great customer service!

akshay kumar 618 1 month ago

Fantastic experience: Had a great experience at Crunch Gym today. Special thanks to Vatsla for being super helpful and making the process smooth and easy. She always has a smile on her face, which made the whole experience even better

Crunch Fitness - Brantford

Hi akshay kumar 618, Thank you for your review, we appreciate your feedback. Achieving superior service and superb _ experiences to our guests in Brantford is our top priority. We look forward to seeing you again!

Michael Cheng 1 month ago

Fantastic experience: Vatsla is always so friendly and has a smile on her face. Always willing to help!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Regis Opus 1 month ago

Positive experience: Pretty good, but it usually gets stupid busy in after work hours and closes a tad bit early on weekends

Crunch Fitness - Brantford

Thanks for the great feedback, Regis Opus! We’re glad you’re enjoying your experience at Crunch Fitness - Brantford. Let us know how we can make your next visit even more awesome!

Harpal singh 1 month ago

Negative experience: My wife and I have been loyal Crunch members for 3+ years, but when we tried to cancel both memberships after 6 months of not attending, the experience was awful. Calls went unanswered, online support was useless, and in person we were told by rep Mohammed that cancellation is “in-store only” and we’d still be charged for another month—even though our online account shows the renewal date as Aug 14, not today. Their 30-day notice policy feels like a scam. Manager Osama sat right there, avoided eye contact, and refused to speak to us. All we asked was not to be charged for next month, yet we were met with rudeness, dismissal, and zero accountability—a clear example of putting profit over members.

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Dennis 1 month ago

Fantastic experience: I’ve been working out at Crunch for three years at the end of this month. Excellent facility! My trainer, Jamie, is wonderful. Very knowledgable and encouraging. He will push you harder than you will push yourself if you want him to. And he keeps a close eye on form so you don’t injure yourself. Plus, he’s a lot of fun too! Can’t go wrong.

Crunch Fitness - Brantford

Dennis, We are so grateful for your kind words. Our team takes pride in serving you and the Brantford community with quality _ and great customer service!

Ty Maxwell 1 month ago

Fantastic experience: Jamie! Jamie! Jamie! Crunch Brantford has very nice and welcoming atmosphere as well as customers, but the best part by far was my experience with the personal trainer Jamie Dyke. I’m not even exaggerating when I say this man’s motivation and advice for in and out of the gym has truly rewired my brain in amazing ways and honestly changed my life for the better. One of the greatest humans I’ve ever met and a phenomenal trainer who really knows his stuff and is happy to pass it on to anyone willing to listen :)

Crunch Fitness - Brantford

Ty Maxwell, We are so grateful for your kind words. Our team takes pride in serving you and the Brantford community with quality _ and great customer service!

Haji Musty 1 month ago

Fantastic experience: I am pleased with my fitness experience at Crunch Fitness, particularly with the guidance of my personal trainer, Jamie Dyke. His expertise and positive demeanor are greatly appreciated. Please continue the excellent service.

Crunch Fitness - Brantford

Hello Haji Musty, thank you for taking the time to share your experience about Crunch Fitness - Brantford! Customer satisfaction is our top priority.

Yahia Benamour 2 months ago

Negative experience: My birthday in November it’s only 3 month until i turn 18 i used to go to anytime fitness and pay 100$ par month Only because i love to go to the gym I don’t drink I don’t smoke i only love workout But when i want to crunch the lady said you can’t sign a membership I am upset Do you want me to start smoking and drugs now? !! At least accept people who are 18 or almost

Crunch Fitness - Brantford

Yahia Benamour, We take all feedback seriously and we’re truly sorry you did not have a better experience. Please contact us so that we can help rectify the situation at +1 519-757-0565.

Mell Muise 2 months ago

Negative experience: If I could give a zero star review I would !! I canceled my membership online, and never stepped foot in this place ONCE ! They charged my bank account $77 for the membership and a supposed late fee after I had canceled the membership online.. I’m yet to receive my refund and on top of that they said “memberships take 30 days to cancel” and they told me they are taking money from me AGAIN NEXT MONTH!!- this company is bullshit and scammers. DONT GO HERE !!

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Azhar Khan 2 months ago

Fantastic experience: Working out at crunch was a pleasant experience. The equipment was clean and the staff were super friendly. Osama was super kind and accommodating during my first day working out and answered all my questions. Definitely worth it!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Hassen Mohammed 2 months ago

Fantastic experience: Excellent gym, friendly staff, well maintained equipment.

V Ryder 2 months ago

Fantastic experience: This location is a very inviting friendly place. All the staff members are very informative and supportive.

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

dylan bouillon 2 months ago

Fantastic experience: what can i say about this gym. humble management, Exemplary employees, all round just a great place to be! Looking to change your life for the better! speaking from experience crunch brantford hands down way to go!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Eduard Schindler 2 months ago

Fantastic experience: When I went into the gym and had my first experience with the personal trainer manager.It was great.He explained all of the things that I could do with the goals that I want. Gave me realistic timeliness. Diet. And expectations. I saw great results. The staff are amazing. Bathrooms are kept clean. The equipment is broad. They have punching bags +++! Heavylifting Classes for other types of fitness. I'm so happy to go in. I'm greeted with respect and I get my joy from working on a better me. Join! Experience for yourself!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Jay Kirwan 2 months ago

Fantastic experience: Super clean and staff is really helpful! Kaia made my first visit so comfortable:)

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Madi Duffy 2 months ago

Fantastic experience: Great gym! Kaia from the front desk is super friendly and helpful!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Brooke Gallagher 2 months ago

Fantastic experience: Wow! Kaia is the nicest worker I’ve ever met. I always see her keeping the place clean and tidy and is very kind! Crunch Brantford is so lucky to have her!!!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Noelle Meak 2 months ago

Positive experience: nice place, trainers are very kind and welcoming as is the front, unfortunately the manager is believe he was (tallish guy, darker complexion) kinda seemed full of himself. Trying to push people way to hard for personal training sessions. The last lady was so very sweet, Paula i think..

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Alexis Charest 2 months ago

Negative experience: Been waiting nearly a month now for a refund and the manager has yet to even reach out to me. Complete lack of professionalism. I was charged the monthly plan price plus a late fee TWO DAYS after I had already paid. And this was SIX DAYS after I stood at the counter for over ten minutes waiting to pay. No one was around. I finished my workout and waiting at the desk and again, no employee around. (I told the manager to check cameras) Then days later there was finally someone there, I paid, then two days later was charged again PLUS A $45 late fee. I went in July 2 and was told to contact a manager who was “only available weekdays around 11 am” (when the gen pop works) So I’ve been messaging on Instagram since July 7, still have yet to be in contact with the manager and have no refund. even listed in my payment history. It shows that I paid the monthly fee twice but no late fee. But it sure shows that in my bank statement which I will prove. If you actually reach out to people you say you’ll reach out to we can prove and explain and your can check your cameras to see where your employees were when customers were waiting to actively pay an owing balance. DO BETTER.

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Kiara Chirka-Wilson 2 months ago

Fantastic experience: Wonderful Gym! I love it so much. I had a hiccup at one point but they fixed it smoothly. Amazing classes. I usually go into class per day I'm able.

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Macey Smith 2 months ago

Negative experience: Terrible equipment, wont let you cancel , cares about $ not health. Never going back

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Jithu Moncy George 2 months ago

Positive experience: Been a member since 2019!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

jane 2 months ago

Negative experience: I've gone to this Crunch for a bit now, and let me tell you the management has gone absolutely down hill the past few months. The previous manager Paula was significantly better than this new guy they have now. He does not care about current members whatsoever, and it feels like they are genuinely pushing out long time members just to bring in new people that cancel after a few months. Whenever I see the manager, he's just walking around the gym floor taking phone calls all day? And don't even get me started on the annoying personal training manager... If you're interested in training go to movati or something where they won't take advantage of you and have CERTIFIED trainers. Me and my family are done giving Crunch our business, instead of spending hundreds on random fees at crunch go to World Gym for a clean and quiet environment.

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

ava esselment 2 months ago

Fantastic experience: KAIA IS AWESOME!! She always is so smiley when I walk in and is always a delight to look at

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Natasha Tousek 2 months ago

Fantastic experience: Such an awesome gym! Has everything I need and the girl at the front desk kaia is AMAZING. She always has a smile on her face and she’s always so welcome when I come in.

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Sukhman Gill 2 months ago

Fantastic experience: Very spacious and a great variety of machines

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Moe Gani 3 months ago

Fantastic experience: I worked out here for about 3 years before moving away for work. It was a clean gym, lots of options & one of the better maintained gyms in the area. Can get busy at times (evening hours), but outside of those hours - it was awesome. I never felt like leaving/looking for other gyms. You could see the improvement over the years (adding more newer machines!) Will miss working out here & seeing the people I met.

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Tayliums - 3 months ago

Negative experience: Normally I'd say this gym was great, but the classes they hold out on the main floor have their music blasted so loud that you can't even drown it out at full volume with headphones. Having to leave a workout 10 minutes in doesn't really feel worth staying with this gym. I totally understand playing music, everyone wants something to work out to, but if the individual gym goers can be considerate of others, then it shouldn't be so far fetched that the trainers employed by the gym also rewarded us the same favour.

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Rajmeet Singh Gill 3 months ago

Fantastic experience: Best gym in the town and a big shoutout to Brandon

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Simon B 3 months ago

Fantastic experience: Great gym and atmosphere!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Avyn Miller 3 months ago

Fantastic experience: Every time I’m here the gym is in great shape, besides a few repairs everything seems to get fixed very quickly. Cameron at the desk is a great help with any questions about working out!

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Lindsay 3 months ago

Fantastic experience: Great gym. Great people and atmosphere.

Crunch Fitness - Brantford

Thank you very much for taking the time to leave your feedback! We appreciate your support!

Lana Kirsch 3 months ago

Fantastic experience: Love Crunch Fitness! Tammy is always friendly and welcoming. Reuben is a fantastic trainer. I highly recommend him for those of you looking for a professional, knowledgeable and friendly trainer.

Gym Rat 3 months ago

Negative experience: I have been going to this gym since it opened. It was once a fantastic place to workout but is now far over crowded to the point where it definitely violates safety protocols. Gym is a mess, bathrooms are disgusting, floors are disgusting. A good suggestion would be to steer very clear of any personal training here, I’m almost positive that half to almost all the staff that are “personal trainers” are indeed NOT certified while the head of PT claims they are. Ryan Basil and Geetesh love to take your money after you’ve cancelled PT. I’ve even heard the PT manager does not allow you to cancel your training and instead will slap you with a 30 days notice period in which you would be charged for 4 more weeks of your PT. This place turned into a dump and it’s quite sad. Management sucks and something should be done about it. Also Personal Trainers wearing open toe shoes while we are all told that it is frowned upon to wear in the gym? Insanity.

Nauman Chaudhry 3 months ago

Fantastic experience: Good equipment & Clean bathrooms. I wish they could remain open 24/7

Sean Drohan 4 months ago

Negative experience: Go to Crunch Holiday Inn drive cambridge and you'll see what the gym should be. Brantford is a dumpster fire. No sauna and dead tanning bulbs, no red light, busted machines and over fire code capacity. I saw a personal trainer not teach his "new to Canada friend", how to clean machine after use. Unsanitary members and staff

Crunch Fitness - Brantford

We are sorry you did not have a pleasant experience with our business. Customer satisfaction is our top priority and if there is anything else we can do, please do not hesitate to let us know.

Anshu Pabreja 4 months ago

Fantastic experience: Amazing gym, staff is friendly and helpful, I recommend !

Cesar Carrillo 4 months ago

Fantastic experience: Amazing gym ant the staff great the new manager profesional good team

Chelsea McDougall 4 months ago

Negative experience: I’m really not sure what is up with this location, I have NEVER had problems with Crunch until I moved to Brantford. Each staff member has different information, the rules for this gym are completely different than my “home” gym. The fact that you have to pay for water should be illegal, that is grosser than how the facility is left. It’s not the staffs fault that people do not put their equipment away, but the fact that someone hasn’t caught a communicable disease bc nothing is sanitized after use is a miracle. I love Crunch, but I hate Crunch Brantford.

Aylin Rodríguez 4 months ago

Positive experience: The gym has good facilities, but I have to go at 5:00 a.m. to complete my workout because at any other time, it’s extremely crowded. I think the gym should consider a way to control how many people enter at once to avoid overcrowding. Also, the ventilation or air conditioning needs improvement. During hot weather, the whole gym smells really bad, and it’s very uncomfortable to train in those conditions. About the music – I know not everyone likes the same thing, but soft jazz or meditation music doesn’t really fit the gym vibe. It would be better to play music that motivates people to work out instead of making them want to leave or fall asleep.

Jason Morrison 5 months ago

Fantastic experience: Excellent place to work out. Great customer service and the trainers are well educated.

Gaurav Tiwari 5 months ago

Negative experience: Sales team at reception provide wrong information on annual fee and cancelation process but mentioned in agreement . Later on Deducted annual fee. Around 70 $ . I wouldn’t recommended this gym to any one be careful while sign agreement.

Ellie Bolton 5 months ago

Negative experience: The facility only has six stairmaster and two of them are out of order. The ones that do work are older machines. Very disappointing compared to the Guelph facility which I was previously a member at.

Serena Avery 5 months ago

Negative experience: THEY DO NOT LET YOU CANCEL DO NOT JOIN!!!!! i tried cancelling since i moved 2.5 hours away they asked me to email them pictures of my government issued ID and proof of residence?! there is absolutely no need for that information to cancel a membership, especially from a gym!! i then came in person to ensure my membership was cancelled to which they questioned me about why i was cancelling, where i moved to, how far away i was, etc. i’ve talked to 5 other people who have the same issues with this crunch where they refused to cancel their membership and continued charging them monthly fees and $25 late fees PER DAY. please do not come here!!!

Bronson Morettin 6 months ago

Negative experience: Don't expect to get fair compensation. My wife has been going to Crunch for 3 years. She was taking personal training with the Crunch staff. They over billed her account after she said she wanted to cancel her personal training When she asked to be reimbursed they said there is nothing they could do. When she asked for the Gym manager they said they don't have anything like that. I have no idea how they run the gym with no representation like this. Watch out you will be over billed.

Tatiana Paparelli 6 months ago

Negative experience: They overcharged me for PT sessions after submitting my request for cancellation weeks in advance, and receiving confirmation from the PT manager that my payments would be stopped by a certain date. When I asked for reimbursement they said no.

Kim Britton 6 months ago

Fantastic experience: I have been going to gym since October 2024 and been working with PT Calvin Daum since day 1. He is a great trainer with a wealth of knowledge when it comes to working out and achieving my goals. He has made me feel comfortable and confident in the gym, building my knowledge of proper form and techniques to ensure I am getting the most out of every workout. He has made a positive impact on my overall fitness journey and makes me excited for continued progress Calvin has a great knowledge of what my body can /cannot do as a senior.He has help me with a nutrition/meal plan and got me to start on my body transformation. Calvin makes it fun and challenging to go the gym. I am happily surprised at how much stronger I am inside and out. So if anyone wants to be happier, healthier, stronger and more flexible then Calvin can help you.

Eric 6 months ago

Fantastic experience: Great place! Been going for almost a year, super welcoming and inviting place! 0 judgement by anyone! I recommend coming here if your choosing a life style change!

Ky Christo 7 months ago

Negative experience: Absolutely HORRENDOUS staff. The sheer incompetence that each and every individual radiates is appalling. I have gone in THREE times to cancel my membership. THREE TIMES. Each time I’ve been told it had been cancelled, and then months later they take out over $200 from me, on top of STILL taking out the monthly membership fee. It’s sickening that they don’t do a thorough screening for their hiring process. Save your time & money and go to another gym.

Sabine Nakazi 7 months ago

Negative experience: This gym has gone downhill over the past 3 years. It's unfortunate because it's well equipped and a good price. However, it has become extremely overcrowded to the point of not being able to find parking and not being able to do planned and structured workout routines. Half the people aren't actual members of the gym, they just get inside without the employees giving a crap whether they're entering rightfully or not. How much more money do you need to constantly promote memberships? You can't fit another body in there not to mention the ventilation is lacking and it smells like ass in there. I'm done with this gym and not looking forward to going back anytime soon until they get some standards

Barb Soper 7 months ago

Fantastic experience: I am just finishing up my 6th month of training with Calvin Daum. It has been the best experience of my life when it comes to my fitness journey. When I started I was looking for a kick start as I was just coasting, I watched Calvin train others and was intrigued, so I approached him and the rest is history. My body has gone through some dramatic changes, my confidence is much higher and the knowledge he has taught can’t be ignored. Calvin knows his stuff and applies his knowledge to what your individual needs and wants are, he takes pride in teaching the process that you can take with you for the rest of your life. I now have random people approach me with how my physique has changed and how good I am looking to keep going! Which is exactly what I plan to do. If you want to learn how to train or just how to take care of your body for life, talk to Calvin!! You will never look back!

Natalie 7 months ago

Negative experience: Others have sauna, when will this location add this? Overcrowded and machines constantly broken. Do better Crunch. If it wasn't for access to amazing Cambridge location, I'd be gone as well.

Riley Francella 7 months ago

Fantastic experience: It's a great gym to be honest. All the equipment works, it's a good atmosphere, and staff/patrons are nice. It can get a little crowded at times, but for the price it is a month I'm fine with it.

Shayne McCausland 7 months ago

Fantastic experience: My Fiancee and I signed up with a personal trainer/coach, and were fortunate enough to get paired with Calvin. I myself have multiple ailments due to my time in the Military, and my Fiancee was involved in a bad MVA a few years ago. We were looking for ways to improve our mobility, flexibility, and endurance so that we could improve our day to day activities. Calvin has worked with us since the beginning of November 2024 on our mobility and flexibility, which has improved greatly in a short period of time. Calvin is quite knowledgeable with the kinetics of the human body, and knows when to push, and when to adapt an alternative method for the same results. He deals with his clients with compassion, and his attentiveness to detail will help you strive for success. We are grateful for everything he has taught us so far in regards to making a Lifestyle changes to live out our golden years to the fullest

Connor Brown 7 months ago

Fantastic experience: I honestly love this gym, it is one of the better ones in the city and one of the least expensive. My only gripe is what the hell is going on in the men's bathroom I joined 3 or so months ago and the shower caddies and shower heads have been either broken or stolen more than three times for each of the four shower stalls! At this rate I'm going to be reduced to just using the plumbing straight from the wall.

Grant Orriss 7 months ago

Fantastic experience: My wife and I (both senior) started with Calvin D back in August 2024.We both decided to get a personal trainer for different reasons. Thru his dedication and encouragement with knowledge of health and fitness, we have surpassed our expectations. Calvin has a great knowledge of what our body can /cannot do as seniors.He has help us with a nutrition/meal plan and got us to start on our body transformation. Calvin makes it fun and challenging to go the gym. My wife and I are happily surprised at how much stronger we are inside and out. So if anyone wants to be happier, healthier, stronger. more flexable and have more confidence, then Calvin can help you

Wolvies Claws 7 months ago

Negative experience: They have way oversold their membership to the point that it's well over fire code capacity at times. They do not fix their equipment. Today is the 3rd time in the last week that I've had to leave because no machines were available. Don't waste your money. Go somewhere else.

Shane Crewson 8 months ago

Positive experience: About average for a gym, but time will tell if it goes up or down.

samer haddad 8 months ago

Fantastic experience:

Mrs. Rolle (BeingAly) 8 months ago

Negative experience: 0 stars. I have been charged twice now after being told that my cancelation was put in for personal training. I do not appreciate this service especially while I had more important things going on in my life to use my money towards. It has inconvenienced me twice now. I do not want more training sessions! Omg This place feels like a legal scam. I haven't used the gym, I haven't even been in the country for months. I got back 3 weeks ago. I logged in to see if I could delete my account online and I see an overdue balance of $433. Like, how That's madness. After already robbing me twice for more training I did NOT want, AFTER the MANANAGER said he put the notes in, they are still trying to pull more money out of me. I haven't used the gym in monthsssssss !!!! And the last payment was in January, how would it even get to $433.00 ?!! No one contacts to say " oh hey, you know your payments are still going up" . Why ? Is it a way to make a quick bill on people. No one gets money on the ground. I work hard just to be giving the gym so much of my money ? $600 in training I didn't want and now you want to tell me $433 for February till now for services I haven't used ??? Update: I'm only here to correct that it wasn't the manager. Could've sworn my trainer told me it was but no. Spoke to the actual manager who was pretty helpful. That's all, everything else stands.

Crunch Fitness - Brantford

Mrs. Rolle (BeingAly), your experience matters to us, and we regret we missed the mark. Please reach out to us directly—we want to do better for you at Crunch Fitness - Brantford.

Paname Heights 9 months ago

Negative experience: Charged 2 late fees for no reason that's 90$

Tania Humphrey 9 months ago

Fantastic experience: Joined before the holidays, so far I'm loving it. Clean, not to busy 1st thing in the morning. Not sure about later evenings. Lots of parking. Friendly staff.

Connor McGrath 10 months ago

Fantastic experience: I've been training with Jacob with 4 or 5 months now and have been getting great results. Constantly getting my body fat percentage down and gaining muscle mass. Fun, motivating and always in a good mood. Can't recommend enough!!!

S Singh 10 months ago

Negative experience: I recently signed up at Crunch Fitness Brantford and was excited about my free kickoff session. Unfortunately, it was a huge disappointment. The trainer first rescheduled the session, which I agreed to and booked different time that not worked for me. and then, on the new day, asked me to wait 30 minutes because they were busy. I waited patiently, but the session turned out to be completely pointless. There was no gym tour, no information about equipment, classes, or how the gym operates—just a few yes/no questions to see if I wanted personal training. If you’re not interested in personal training, skip the kickoff session. It’s a waste of time.

Kafeel Ahmed 10 months ago

Fantastic experience: Very helpful staff, Derek assisted me in my account being unable to queue properly.

Marilena Davies 10 months ago

Negative experience: Moved over 4 hours away and told I have to drive over 300km both ways to my "home" location to cancel my membership.... made the drive to be told if I moved far I could have requested to cancel over the phone... I called 4 times 3 weeks prior and 4 different representives told me I had to make the drive to cancel, figure your rucking shit out people! And if your gunna charge out the ass for a gym membership make it worth it ;)

Cass Stpierre 10 months ago

Fantastic experience: Amazing experience, can’t wait to come back. The staff was amazing.

Pinnacle. Pro 10 months ago

Fantastic experience: Great atmosphere,. Friendly staff. Super value

Noname Jones 11 months ago

Negative experience: Broken equipment all the time. People racking their weights is never enforced. A room for personal training that has equipment that should be on the floor that nobody is ever in and the trainers are training people on the floor. The equipment is nice when it isn't broken. I've never seen a gym with constantly broken equipment before and probably never will again. You pay a yearly "equipment fee" but never see any new equipment, and like I said, many of the machines are always broken. They have a large Aerobics room that's almost never in use and is just taking up useful space. They need a better gym layout.

Dwayne Saunders 11 months ago

Positive experience: Early morning work outs are easy with lots of equipment and not busy.

John Biggs 11 months ago

Fantastic experience: I have the best trainer, Meghan B. I like to call her Meghan Trainer. She is attentive, encouraging, intelligent, and thoughtful. She knows her stuff, and she’ll find a solution or path to your goal. She listens, and connects. I’m enjoying the Crunch Brantford environment!

Manpreet Singh Deol 11 months ago

Negative experience: Crunch Brantford deserve this because of their customer service.

brenda mason 1 year ago

Negative experience: We had set our son up with a trainer, and paid his account in full. But they keep trying to take out payments from my account. Which are sent back nsf. Because the account is paid in full. I am not expecting further funds to come out. When I call to have issues delt with they give me the run around making it seem to be my fault for not having money in account. Why would I after I had paid in full. The employee are rude and arrogant. I would not recommend this club to anyone

Anthony Banuelos 1 year ago

Negative experience: Extremely disrespectful Staff, switching gyms

Lisa Frey 1 year ago

Fantastic experience: I couldn't be more pleased with having spent the last 6 months working with personal trainer/coach Calvin D. It has been the most empowering and rewarding experience! His dedication to personal goals along with incredible support and encouragement …as well as making each session fun, motivates me to give my best effort every time. He is extremely knowledgeable and has created a program that is getting the results I've wished for but could never attain on my own. His extensive knowledge of body function, injury, mobility, as well as nutrition/meal planning has provided me with an arsenal of tools that has brought me an incredibly improved physical and mental state. His dedication to his job and professionalism is top notch! He is always available for concerns, guidance, support and truly makes it a priority to ensure you are moving toward our health and fitness goals. I would highly recommend him to any one of any age looking for improved physical conditioning and general well-being. Can't wait to see what he brings next to my health journey!

irena seyarto hernandez 1 year ago

Fantastic experience: I have been coached by Calvin for about a month and have seen huge strides in my overall fitness. Can’t wait to see what comes next!

Kari Biesinger 1 year ago

Fantastic experience: I haven't worked out for few years and crunch has made me feel welcome. Calvin my personal trainer rocks thank u

Alissa Klapman 1 year ago

Fantastic experience: I started working with Dave a few months ago and have had a really positive experience. When I started my confidence was quite low as I hadn’t been exercising much in the previous years due my laziness. Dave put me at ease immediately and he gets the balance right between building your confidence and pushing for results. Within a few weeks I was feeling the difference in my mindset and my body! Also, he’s really sound and chats away so I barely notice the time passing! Dave is an excellent personal trainer and coach. He listens, observes, and always gets the best from me in every session. Skilled, empathetic, and clearly loves what he does. Would highly recommend!

Tori Hill 1 year ago

Fantastic experience: Overall great experience so far! Super friendly staff, clean atmosphere, abundance of equipment so no waiting. Signed up with Calvin and he’s amazing! Couldn’t ask for a better trainer! Pushes me to get the exercises done and he knows his stuff!

Heather Foster 1 year ago

Fantastic experience: As a member of Crunch Brantford I decided to enlist a personal trainer. Toni was able to teach me so that going forward I can feel confident with my ability to perform exercises properly and safely. Having her push me was something I needed for inspiration.

Chris Travel Worldwide 1 year ago

Positive experience: Great equipment and clean environment

Tori Nassor 1 year ago

Negative experience: If I could give it less I would. Hidden fees. Don’t bother.

Yemi O 1 year ago

Positive experience: Usually very busy. And you might not get equipments to use

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