GoodLife Fitness Vaughan Milani and Highway 27
Information about GoodLife Fitness Vaughan Milani and Highway 27
Opening hours
- Monday: 6:00 AM – 10:00 PM
- Tuesday: 6:00 AM – 10:00 PM
- Wednesday: 6:00 AM – 10:00 PM
- Thursday: 6:00 AM – 10:00 PM
- Friday: 6:00 AM – 10:00 PM
- Saturday: 8:00 AM – 6:00 PM
- Sunday: 8:00 AM – 6:00 PM
Our comment from Gimnasios Fitness about GoodLife Fitness Vaughan Milani and Highway 27:
Welcome to GoodLife Fitness Vaughan Milani and Highway 27, a vibrant and welcoming fitness hub in Vaughan, Canada. This gym prides itself on its friendly and professional staff, highlighted by exceptional team members like Rob, Maria, and Chantel, who have made numerous members feel at home and supported in their fitness journeys.
Our facility is equipped with a wide variety of state-of-the-art equipment, including unique machines like the t-bar row and hip-thrust machine, catering to diverse fitness levels and goals. Many users appreciated the supportive and encouraging atmosphere, particularly thanking personal trainers like Jas and Karan for their dedication to member success.
While many praise the atmosphere and the helpful staff, there are some areas for improvement. Feedback has pointed out issues with cleanliness, especially in restrooms and showers, along with equipment maintenance, such as saunas being out of order. Members have also noted that the gym can become quite crowded during peak hours, leading to challenges in accessing equipment.
Overall, GoodLife Fitness Vaughan Milani and Highway 27 is regarded as a fantastic place to work out, filled with caring and motivated staff, creating a community-centric space for your fitness goals.
GoodLife Fitness Vaughan Milani and Highway 27: Opinions
Fantastic experience: I would like to take a moment to recognize Nafeesa, a personal trainer at the Vaughan location, for her outstanding support and professionalism. As this was my first time taking personal training sessions, I signed up for six sessions, and I truly could not have asked for a better experience. Nafeesa took the time to understand my goals and tailored each session to help me work toward achieving them. She was incredibly patient, understanding, and committed to teaching me the correct form and techniques for each exercise. What stood out most was her genuine care and encouragement. Even after my sessions were completed, she followed up with me, acknowledged my improvements, and motivated me to continue staying consistent with my workouts and diet. Her support made a real difference in my confidence and progress. I would highly recommend Nafeesa to anyone considering personal training sessions. She is knowledgeable, supportive, and truly invested in her clients’ success.
Thank you, Malini, for your wonderful feedback! We're thrilled to hear about your positive experience with Nafeesa. Her dedication to helping clients achieve their goals truly sets her apart. We appreciate your recommendation and are excited to support you on your fitness journey!
Fantastic experience: Really nice place. Very organized. Love the sauna. Employees are amazing, especially Maria and Marcia they charged my phone when I needed it and greets with the most amazing smiles.
Thank you, Anthonela! We're thrilled to hear you had a great experience. Our team, especially Maria and Marcia, loves going the extra mile to make your visit enjoyable. We appreciate your kind words and can't wait to see you again!
Fantastic experience: GoodLife Milani has been a great environment to train in, and working with Nafeesa Saleh has made the experience even more rewarding. She takes a personalized, realistic approach that goes beyond just workouts — incorporating nutrition, sleep, and recovery into the plan. Since training with her, I’ve not only seen physical results but also feel stronger and more flexible overall in my daily life. I’m more consistent with my habits and genuinely enjoy the process. She’s knowledgeable, supportive, and truly invested in helping you build sustainable, long-term change. I highly recommend her to anyone looking to elevate their fitness journey.
Thank you, Hetvi! We're thrilled to hear you’re enjoying your training experience and seeing such positive results with Nafeesa. Her personalized approach truly makes a difference. We appreciate your recommendation and look forward to supporting you on your fitness journey!
Fantastic experience: I joined GoodLife Milani in Sept 2025, and my experience has been amazing so far. Rob helped me a lot from the beginning, he’s incredibly kind, informative, and genuinely supportive of your fitness goals. He introduced me to Nafeesa Saleh, and working with her has been a game changer. I learned so much about nutrition, sleep, and improving my daily habits. Over the months of working with her, I started seeing significant results and truly felt the difference in my lifestyle. I now have a much better understanding of my eating habits and feel motivated to stay consistent and committed to my fitness goals.
Thank you, Amneet! We're thrilled to hear about your experience and the support you received from Rob and Nafeesa. Keep up the great work!
Fantastic experience: Jay was helpful and made the payment setup process easy and smooth. Everything was straightforward and hassle-free. Appreciate the assistance!
Thanks for the feedback, Ajani! We’re thrilled to hear that Jay made your payment setup smooth and easy. Looking forward to seeing you at the gym!
Fantastic experience: Jay was awesome!
Thanks for the fantastic feedback, Yousuf! We're thrilled to hear you had a great experience with Jay. Our team is dedicated to providing excellent service, and it’s always nice to see that effort recognized. Looking forward to seeing you again soon!
Positive experience: I had great time working out with Nafeesa, she was always willing to listen and find different exercises when one wasn't feeling right for me, she came up with meal plans and worked with me when coming up with my workout plan.
Thanks for sharing your experience, Mike! We're thrilled to hear that Nafeesa was able to tailor your workout and meal plans to fit your needs. Your progress is important to us, and we appreciate your support! Keep up the great work!
Fantastic experience: The gym is clean, and the staff are friendly and welcoming—we’re always greeted when entering and leaving. This review is for Anne Marie. She is an amazing yoga instructor and truly one of a kind. Her background as a Registered Massage Therapist allows her to enhance each class in a way no other instructor does. She uses her RMT expertise to guide poses safely, explain what’s happening in the body, and help everyone get the most out of the practice. She also brings humor into the class and makes it interactive, which creates a comfortable, engaging, and enjoyable environment. I’ve been attending her classes for about a year and have seen noticeable improvements in my flexibility and posture. She is an incredible asset to the club, and her yoga + RMT approach delivers real benefits. Highly recommend her classes.
Thank you for the review, Angie! We’re thrilled to hear you enjoy your time with us and appreciate Anne Marie's approach to yoga. It’s wonderful to know you've seen improvements in your flexibility and posture. We look forward to seeing you in class again soon!
Fantastic experience: I’ve had a really good experience at this GoodLife Fitness.The gym is spacious, equipment is in good condition, and there’s a great variety for both strength and cardio training. The staff is supportive and the overall atmosphere is positive and motivatin. Maria fernanda, harman, leeza, julia, angelina, bobby, rob and paul, all are amazing.
Thanks for your fantastic feedback, Sukhmeen! We’re thrilled to hear you’re enjoying the spacious environment and supportive atmosphere. Our team works hard to create a motivating experience, and it’s great to see their efforts recognized. We look forward to seeing you at the gym!
Fantastic experience: Great gym with a very supportive staff. Paul, Julia, Harman, and Maria they are always helpful, professional, and motivating.
Thank you, Devendra! We’re thrilled to hear you’re enjoying your experience. Our team works hard to create a supportive and motivating environment, and it’s great to see their efforts recognized. We appreciate your feedback and look forward to continuing to support your fitness journey!
Fantastic experience: Absolutely worth full gym with cooperative staff like Maria and Paul.
Thank you, Jagdeep! We're thrilled to hear you had a great experience with our team. Maria and Paul truly embody our commitment to excellent service. Your feedback means a lot to us!
Fantastic experience: Paul was great! Very helpful
Thanks for your feedback, Chanisse! We're thrilled to hear that Paul made such a positive impact during your visit. Our team is dedicated to providing excellent service, and it’s wonderful to see that reflected in your experience. Looking forward to seeing you again soon!
Fantastic experience: Maria Fernanda Robert the best Lisa number 1 Julia Paul
We appreciate your review, Vicente! Looking forward to seeing you again soon!
Fantastic experience: Came in today to get my welcome pack from Rob. What a guy, he’s nice, he’s funny and he knows what he’s doing. 11/10 customer service. He definitely deserves a raise.
Thank you, Madeline! We're thrilled to hear about your experience with Rob. Our team strives to provide excellent service, and it’s great to know he made a lasting impression. Welcome to GoodLife!
Fantastic experience: The new bikes are amazing!
Thanks for the awesome feedback, Sukha! We're thrilled to hear you love the new bikes. Your enthusiasm motivates us to keep enhancing your experience. Enjoy your rides!
Fantastic experience: I really like the service provided by Leeza. Thankyou so much girll❤️
We're thrilled to hear you had a great experience with Leeza! Thanks for sharing your feedback and for being part of our community!
Fantastic experience: Great location, great service. Marcia makes sure everything is clean and ready to use every time I’m here 10/10
Thanks for the fantastic review, Michael! We're thrilled to hear you love our location and appreciate Marcia's dedication to keeping everything in top shape. Your support means a lot to us!
Fantastic experience: Great gym and my go to location since 2023. A big thank you to Marcia! Marcia is always kind, friendly, helpful, and respectful. She is always compassionate and welcoming with a big smile and positive energy. Your hard work does not go unnoticed and all members of the Milani location truly appreciate you!
Fantastic experience: Marcia is an excellent gym staff member—very friendly and professional.
Thank you, Rakshit! We're thrilled to hear you had a great experience with Marcia. Our team is dedicated to providing friendly and professional service. Your feedback motivates us to keep up the good work!
Fantastic experience: Marcia is such an amazing worker, very welcoming and friendly
Thank you for your wonderful feedback! We're thrilled to hear that Marcia made your experience so positive. Our team is dedicated to creating a welcoming environment, and it's great to know that it shows. We appreciate your support!
Fantastic experience: Whenever I go to milani drive gym, I have always seen Marcia working super hard, she is very welcoming, super compassionate. You will never see her frown face unlike many, she makes your day with warm welcome and great energy.
Thank you! We’re thrilled to hear about your positive experiences with Marcia. Her dedication and warm energy truly make a difference in our community. We appreciate your kind words and look forward to seeing you at the gym again soon!
Fantastic experience: Such a good worker she’s so helpful in helping me sign up
Thank you for your kind words, Ajayi! We're thrilled to hear that our staff were able to assist you with your sign-up. Welcome to the community, and we look forward to supporting your fitness journey!
Fantastic experience: Love the people and energy of this Goodlife location!
Thanks for the fantastic feedback, Karina! We're thrilled to hear you love the energy and community here. Our team works hard to create a great experience, and your support means a lot to us!
Negative experience: The smell in this gym is unbearable
Negative experience: This gym STAAAAAAAAAAANKS. All the reviews are not exagerating. Worst gym in Ontario for sure
We’re sorry to hear about your experience, Adrian. Thank you for sharing your thoughts with us.
Fantastic experience: Jay helped me during the first day
Thanks for sharing your experience, Joseph! Welcome to GoodLife!
Fantastic experience: Staff is amazing, especially Jay. When he is on the shift, the gym is always organized and clean, with all the weights and equipment in the right place.
Fantastic experience: Will always come to this goodlife it is the best! I go every friday and always meet the nicest people!
Thank you, Rochelle! We're thrilled to hear you love your visits and the community here. It's fantastic that you find such great connections while working out. We can't wait to see you again next Friday!
Fantastic experience: Staff are always amazing specially Jay! Gym is always clean and never too busy in the early morning
Thank you for your fantastic feedback, Harkee! We're thrilled to hear that you appreciate our staff and the cleanliness of our gym. It's great to know that early mornings work well for you. We look forward to seeing you again soon!
Fantastic experience: The entire team here is amazing! Super friendly! Jay, however is a rockstar!!! always smiling and very engaged! I don't know how he does it but he's similar to the pre-workout you need when you walk into the gym! Thanks Guys!
Thanks for the awesome feedback! We're thrilled to hear you love the energy from our team, especially Jay. His positivity is contagious, and we're glad it enhances your gym experience. We appreciate your support and look forward to seeing you again soon!
Fantastic experience: Jay was exceptionally kind and helpful. I was highly impressed with his professionalism and communication skills. He was respectful, offered valuable guidance, and thoroughly explained the benefits that GoodLife provides. I look forward to continuing my journey here.
Thank you, Luvdeep! We’re thrilled to hear about your positive experience with Jay. His dedication to helping members is truly commendable. We're excited to support you on your fitness journey, and we can't wait to see your progress!
Fantastic experience: Best gym ever i see I love to do workout here. There is a guy name jay he is a bery hardworking employee also help me
Thanks for your amazing feedback, Priyanshu! We're thrilled to hear you're loving your workouts and that Jay has made such a positive impact on your experience. We appreciate your support and look forward to seeing you at the gym!
Fantastic experience: Jay is awesome he helped me alot
Thank you, Abhishek! We're thrilled to hear that Jay made such a positive impact on your experience. Our team is dedicated to supporting your fitness journey, and it's great to see it shine through. Keep up the fantastic work!
Fantastic experience: Jay was really helpful and informative of what GoodLife memberships offers. The gym is always clean, not too busy, plenty machines and very friendly people.
Thank you for your fantastic review, Joshua! We're thrilled to hear that Jay provided you with great assistance and that you enjoy the atmosphere at our gym. We pride ourselves on cleanliness and a welcoming community. Your feedback truly motivates us to keep up the great work!
Fantastic experience: Great gym. Come here all the time and the staff is great! Shout out to JAY!
Thank you, Aldana! We’re thrilled to hear you enjoy your time at the gym and appreciate the shout-out to Jay. Our team is dedicated to providing a great experience, and your feedback means a lot to us! Keep up the great work on your fitness journey!
Fantastic experience: Amazing time every time, when JAY is on!
Thanks for the great feedback, John! We're thrilled to hear you're having amazing experiences with Jay. Our team is dedicated to providing the best atmosphere for your workouts. Looking forward to seeing you again soon!
Fantastic experience: Rob is an excellent fitness advisor, he helped me set up a gym membership at this location. He’s knowledgeable, approachable, and genuinely cares about helping you reach your goals in a healthy and sustainable way. His support and guidance have made a big difference in my fitness journey. Highly recommend Rob to anyone looking for a supportive and skilled fitness advisor!
Negative experience: Thank you for the worst experience !! I was with Goodlife from last 2.5 years but this location changed my thought process I recommended many friends to join GoodLife but the customer service here was worst I waited 40min for the mistake they made, cancelled my membership without my consent. And now I came to know from other location they were not able to resolve they’ve entered false comment sneaks friend in !! I will request the higher management to check properly with them, what’s wrong with them instead of apologizing and fixing they’ve successfully waisted my time and mood ! Worst experience of my life
Negative experience: Very unproffessional , They cancelled my freind’s membership without even letting her know and she was the one who convinced me for this gym . When she asked the front desk they had no answer abt cancellation and moreover they asked her to rejoin again at higher monthly fee. They made her wait for more than an hour but did not solve her problem. Never gonna recomend anyone for Goodlife.Poor customer service.
Negative experience: Okay so they canceled my membership without even any consent and without any notification !! They disagreed on that on the top poor customer service
Fantastic experience: Great gym. Jay always makes you feel welcome and is diligent in his work.
Thank you, Jordan! Your support means a lot to us!
Fantastic experience: Jay made my experience joining GoodLife Fitness really easy and enjoyable. He was welcoming, patient, and answered all my questions about the membership without any pressure. Great customer service and a great first impression of the gym.
Thank you for sharing your experience! We're thrilled to hear that Jay made your joining process smooth and enjoyable. Our team is dedicated to providing excellent service, and it's great to know that you felt welcomed. We look forward to seeing you at the gym!
Fantastic experience: Come here every time, Jay is very supportive he is best insights on the best exercise. Have amazing conversation as well.
Thanks for the awesome feedback, Shrinil! We're thrilled to hear that Jay has been so supportive and helpful in your fitness journey. Great conversations and expert insights are what we strive for. Looking forward to seeing you again soon!
Fantastic experience: Jay is the best no one beats this guy this guy is clutch!!! You can’t go wrong he’ll lead to the best way possible
Thanks for the awesome feedback, Nitish! We're thrilled to hear about your positive experience with Jay. Our team is dedicated to helping you achieve your fitness goals, and it’s great to know that Jay is making a difference!
Fantastic experience: It was a good workout, gym is very clean, staff is super polite. Maria greeted me and was very kind, which is great to see at the gym
Thanks for the feedback, Varsan! See you again soon!
Fantastic experience: love this location, it was nice meeting Maria Paul, great customer service
We're thrilled to hear you enjoyed your experience! See you at the gym!
Fantastic experience: Maria and Paul are the best very welcoming this is my favourite location!
Thank you for the feedback, Archer! Looking forward to seeing you again soon!
Fantastic experience: Maria and Paul are the best they really bring up the spirit at this location
We're thrilled to hear that Maria and Paul made such a positive impact during your visits, Marco! Thank you for sharing your feedback!
Fantastic experience: Maria and Paul are great !!
Thanks for the feedback, Nav! Our team is dedicated to providing excellent service, and it's great to know they've made an impact on your experience.
Fantastic experience: Great gym,Good staff like Maria and Paul
Thank you for the review, Rouble! Looking forward to seeing you again soon!
Fantastic experience: Very nice enviornment ,Maria stefania and Paul are great help and very friendly
Thank you for your feedback, Gurmanna! We look forward to seeing you again!
Fantastic experience: The location is clean, there is a good variety of machines, and most staff are pleasant and happy to help. I am often greeted with a smile, especially with the weekend staff Maria, Stefania and Paul.
Thank you for the review, Faris!
Fantastic experience: The staff at this location has amazing customer service. The gym is always clean and when equipment is broken they are pretty quick to fix it. Love the atmosphere and front desk staff.
Thank you, Lesley! We look forward to seeing you at the gym!
Fantastic experience: Mike Lanni: A True Game-Changer! If you're looking for an exceptional personal trainer who delivers real results, look no further than Mike Lanni. Working with Mike has been a complete game-changer for me. Mike’s expertise goes far beyond just counting reps; he takes the time to teach proper form, create personalized programs that actually challenge you, and he genuinely cares about your long-term success. Since starting, I've hit milestones I thought were impossible and I feel more energized. He is incredibly supportive, highly motivating, and manages to make every session enjoyable. Mike is the definition of a professional, and I highly recommend him to anyone serious about transforming their fitness journey!
Thanks for the fantastic review, Jagdeep! We're thrilled to hear about your positive experience with Mike. His dedication to helping clients achieve their fitness goals truly sets him apart. We appreciate your recommendation and are excited to support your ongoing journey with us!
Positive experience: Great place for workouts and reasonably crowded. No swimming pool :-(
Thanks for your feedback, Nima! We're glad you enjoy working out with us. We appreciate your thoughts on the lack of a swimming pool.
Fantastic experience: Great gym!
Thanks for the feedback, Eric!
Fantastic experience: This is probably in my top 5 favourite Goodlife locations in GTA - open space, good equipment and great staff. Gets a bit busy when I typically go (after work, 4PM) but it’s not a hinderance to a good workout in my opinion. Change rooms are also more than sufficient for the traffic. W
Thanks for the fantastic feedback, Ky! We’re thrilled to hear you enjoy our open space and equipment. We appreciate your understanding of the busier times and are glad the change rooms meet your needs. Looking forward to seeing you for more great workouts!
Negative experience: Very small gym and very crowded on a Wednesday morning. Locker rooms are clean. Edit. Most people do superset holding onto 2-3 stations.
Thank you for your feedback, Mohab. We appreciate your comments about the gym size and crowding during peak times. We strive to maintain a clean environment and will take your insights into account as we work to improve the experience for all our members.
Fantastic experience: Amazing quite clean and wonderful service I love it
Thank you, Ghassan! Our team works hard to maintain a clean and welcoming environment, and your feedback means a lot. Looking forward to seeing you again soon!
Positive experience: Washrooms never have paper towels.
Hi Faiza, thank you for your feedback. Our team will review your concerns further and ensure we keep a closer eye on this. If you notice it happening again, please don’t hesitate to let an Associate or the GM know so we can resolve it quickly. Thanks again for bringing this to our attention!
Fantastic experience: Huge thank you to Maria for helping me with my membership. Very kind and helpful staff member.
We’re thrilled to hear about your positive experience, Shabeen! Maria is indeed a gem on our team. Thank you for choosing us, and we look forward to supporting you on your fitness journey!
Negative experience: Horrible gym
We’re sorry to hear about your experience, Dharman. We’d love to understand more about your concerns and work on improving. Thank you for sharing your thoughts.
Fantastic experience: Great experience, all equipment were always properly cleaned and functioning. Many other options/classes, which is a nice assets. Not to mention, great customer service with staff. Plus free day passes to see if it's the gym would be a great fit, which is a plus. I invited a lot of my friends that way, who ended up staying afterwards. Great incentive if you ask me.
Thank you, Monique! We’re thrilled to hear about your positive experience and appreciate you sharing it with your friends. Our team takes pride in maintaining a clean environment and offering diverse classes. We look forward to welcoming you and your friends back for more workouts!
Fantastic experience: The best GoodLife in the GTA
Thanks for the awesome feedback, Troy! We're thrilled to hear you think so highly of us. Our team is dedicated to providing the best fitness experience, and your support means a lot. Keep up the great work on your fitness journey!
Fantastic experience: This is, by far, one of the best gyms I’ve been to. In 15 years of training I have visited countless gyms - from independent to corporate - and included in that is many GoodLife locations. The Milani location not only has all the equipment one would expect from a higher quality fitness club, but all equipment is well maintained and well organized through a well-thought out layout across the club itself. The staff is incredible (namely their Assistant General Manager, Brittany, who rightfully has an amazing reputation amongst members at the club for her professionalism and attitude) and the location itself it easy to access. All in all, this club is a must-visit and I definitely recommend making it your regular go-to if possible.
Thank you, BJ! We're thrilled to hear you had such a positive experience at our gym. Our team works hard to maintain a welcoming atmosphere and top-notch equipment. We appreciate your recommendation and look forward to seeing you again soon!
Negative experience: Hottest gym on planet earth Whole workout feels like sauna
Thanks for your feedback, Dev. We’re sorry to hear that you found the gym uncomfortably warm during your workout. We appreciate your input and will look into the temperature to ensure a better experience for everyone. Your comfort is important to us!
Positive experience: The manager Lisa is very rude and assumes everyone who gets the 3 day trial is not going to actually join the gym so she pretty much kicks you out and denies you the trial even if you have not been a member in the last 12 months (a clear stated rule). She prefers to make up random bullshit rules and lie to your face that “you can’t get a 3 day pass if you had a membership before” although i repeatedly told her it was NOT within the last 12 months it was a couple years ago and I wanted to try out there sauna which i never did in the past. But she acted like i made that 12 month rule up? Even though it’s in the email THEY sent me. (Screenshot attached) She tries to trick you into buying a membership right there and then. Wasted one hour of my life. GOODLIFE: what is the point of a 3 day trial? Please let LISA know, she’s confused.
Hi Sabrina, we are sorry to hear about your experience and would like to help. Please call 1-800-387-2524 (Monday- Friday 9am- 5pm EST), so that we can assist you further with your concerns.
Fantastic experience: This gym hands down has the best community in Woodbridge. All the staff are super caring, friendly and welcoming. Rob, Leeza, Joanne, Stefania, Juliet and many more. Superstar staff. GoodLife should recognize them more.
Thanks for the fantastic review, Ash! We're thrilled to hear you love our community and staff. Your kind words will definitely be shared with Rob, Leeza, Joanne, Stefania, Juliet, and the rest of the team. We appreciate your support and look forward to seeing you at the gym!
Positive experience: Visited this location twice. I did see the staff cleaning the treadmills. This location has better shower heads than other locations.
Hello Ameet. We would love to hear any feedback you may have! Please send us a social media message anytime if you have something to share, and thank you for helping us create the best gym experience possible for our Members.
GoodLife Home Office
Fantastic experience: Clean and friendly
Thank you, Vanshal! We're thrilled to hear you enjoyed our clean and friendly environment. Your positive feedback motivates us to keep delivering the best experience possible. We look forward to seeing you again soon!
Fantastic experience: Marcia did a great job. Thanks !
Thank you, Maninderjit! We're thrilled to hear that Marcia made a positive impact during your visit. Our team is dedicated to providing excellent service, and your feedback means a lot to us!
Positive experience: I have an all-club pass and have been in many goodlife facilities around the country. this one is fine - i especially like the open design that allows you to take in the layout in one scan and the openness created by the windows all around. The staff is friendly and the machines and change room are well maintained. One question i have is why is the music in the gym so loud at times? As far as I can tell, the vast majority of members are listening to their own music while working out. I find the loud music coming from the gym speakers often interferes with my listening choice and I am forced to turn the sound up on my device, which is damaging for the ears. I may be wrong, but the music seems more heavy metal than is the case at other clubs. Are the music settings a matter of GoodLife central policy or is the music choice and level set by whoever happens to be working? Some ambient music is, of course, fine but it should never drown out my preferred listening choice. thanks. UPDATE. I don’t find the response to my post very helpful. I understand the music is loud enough to hear. I was hoping you could consider whether that policy sufficiently balances the preferences of your members. I was at the gym today and had to put my device to maximum just to hear the content I prefer. It does not seem fair to leave it up to the individual member to complain to whoever is on duty. Maybe a policy to set the music in the gym about 20 percent lower would be more appropriate and respectful of our individual choices?
Thanks for your feedback, Barry! We're glad you enjoy the open design and friendly staff. We appreciate your thoughts on the music volume and choice. The music is typically set to upbeat and motivating playlists. The volume is meant to be high enough for Members to hear. We would recommend speaking with Staff on site regarding any concerns with the music. Your comfort while working out is important to us!
Negative experience: Its amazing if. Can you make door open when using the membership to open door. No need to wait for scan.
Thank you for your feedback, Shivam. We understand the importance of convenience and are continuously working to improve. We appreciate you taking the time to share your thoughts with us!
Negative experience: Avoid this location if you can. I’ve been going here for years and finally left after constant frustration. This has to be one of the most poorly managed, filthy, and constantly humid gyms out there. After switching to another gym, the difference is night and day. Too many front desk staff just loiter at the front chatting while the gym floor stays messy and machines remain broken. There are one or two staff with good customer service and competence, but if they’re not in, you’re out of luck. I genuinely feel sorry for the one evening cleaning staff, she works hard cleaning change rooms and wiping down every machine, but it shouldn’t fall on one person. Out of five StairMasters, only one actually works and isn’t missing parts. Basic services like reinstating a paused membership or updating your account information can’t be done here, staff just tell you to call head office after telling you to come in over the phone! It’s clear corporate hasn’t reinvested a dime into maintenance or upgrades, yet they charge the same as far better GoodLife locations like Interchange or Markham. Not worth the money, you’re better off going to Planet Fitness across the street.
Thank you for sharing your experience, Sharon. We're truly sorry to hear about your frustrations and appreciate your feedback. Your concerns about cleanliness and equipment will be addressed with our team. We strive to provide a better environment and hope to improve moving forward. Thank you for your input.
Negative experience: AC has been broken for over a month — workouts feel like a sauna. Washrooms are in terrible condition: dirty, smelly, and neglected. For the money we pay, this level of maintenance is unacceptable.
We're really sorry to hear about your experience, Jaskaran. Your feedback on the AC and washroom conditions is important to us. We will follow up on these. We also welcome you to connect with the gym Manager at [email protected] for follow up. Thanks!
Fantastic experience: Harman is an absolute pleasure to interact with! From the moment you walk in, he greets you with such genuine politeness that it instantly brightens your day. No matter the time whether it’s 8 in the morning or 3 in the morning he’s always ready to help and goes above and beyond to make sure members feel welcomed and supported. His positive attitude and professionalism make a real difference.
We’re thrilled to hear about your experience with Harman! His dedication to creating a welcoming environment truly shines, and your kind words will definitely motivate him. Thank you for sharing your feedback and for being a valued member of our community!
Fantastic experience: Thanks Bobby for walking my son the registration process and giving him an overview of the gym.
We appreciate your positive feedback, Sameer! We're glad Bobby could assist your son with the registration process and provide a great introduction to the gym. We look forward to seeing you both around and supporting your fitness journey!
Negative experience: Absolutely the worst good life possible. The staff state that they’re making updates to your account when they actually don’t. Do not recommend going to the Goodlife
We’re sorry to hear about your experience at our Club! We strive to provide top-notch service, and we regret that we fell short of your expectations. Your feedback is invaluable to us, and we’d like to learn more about your comments. Please reach out to us directly via DM on social media so we can address your concerns.
Fantastic experience: Excellent Gym Made Outstanding by Staff Like Marcia! I've been a member at this GoodLife Fitness for a while now, and I can honestly say it's a fantastic gym. The equipment is always in great shape and there's a wide variety to choose from, but the real reason I'm writing this review is to give a special shout-out to an employee named Marcia. Marcia is an absolute superstar and a huge asset to this gym. I've noticed her meticulously cleaning the equipment and change rooms on numerous occasions, and her attention to detail is just incredible. She always has a warm smile and a welcoming attitude when working the front desk.
Thank you for your fantastic feedback, Jude! We're thrilled to hear that you’re enjoying your time at the gym and appreciate Marcia’s exceptional service. Our team works hard to create a welcoming environment, and it’s great to see their efforts recognized. We look forward to seeing you at the gym!
Negative experience: 79 degrees inside there today (Saturday) Don't know what the issue is with the A/C,but this is ridiculous No need to respond with the same copy and paste response ,that everyone else .
Thank you for your feedback, Paul. We understand how frustrating it can be when the temperature in the Club is not comfortable, especially during a workout. Our team is aware of the issue and is actively working to resolve it. If you would like to speak directly with Club management, please feel free to reach out to us at [email protected]. We appreciate you sharing your thoughts with us.
Negative experience: There’s always water leakage in the gym and smells moldy. AC seems not be working
Thanks for your feedback, Harvinder. We're sorry to hear about your experience. We take these concerns seriously and are actively investigating the issues to ensure a better environment for all our members. Your input helps us improve!
Negative experience: Poor management, AC has not been working for over 2 weeks.
Thank you for your feedback. We're sorry to hear about your experience with the AC and management. We're actively working to resolve these issues to ensure a better environment for everyone. Your input is valuable, and we appreciate you bringing this to our attention.
Negative experience: Zero stars. Since the onset of summers, air conditioning hasn’t even worked for a single day. I don’t think so management gives a damn about it because I have not received any notice of any repairs being done or if it will ever be fixed.
Thank you for sharing this with us. What you described does not sound like the experience we strive to provide. We will look into this further and ensure that our people have the support they need to provide the best experience possible for our Members.
Negative experience: I have been going to this gym for 2 years now, and I must say that the overall quality of the gym has fallen off a cliff. The only reason why I have been going here was because it was very close to home, and I would go early in the mornings (Anytime from 4AM to 5AM) to avoid crowds. It's a small gym, with a very limited free weight section. They also only have 5 proper squat racks with 2 of them in their "Personal Training Area", which is off limits for members unless they are with a personal trainer. When I first started going, they used to allow any member to use that area as long as no personal trainers were with a client there. However, recently they have been very strict, and also very rude about the use of the "Personal Training Area" when no trainers or clients are present. So essentially, about 30% of the free weights at this already small gym is off-limits for members at any time of the day. I understand that it is designated for personal training, but I don't understand why they are so rude to people using the weights over there when there is no personal training going on. This had me thinking about how the change in staff over the past 2 years have really gone down hill. I remember when I first joined, the employees there were very nice and welcoming. Now, they're rude, on their phones, and not very helpful for anything. It's sad to see that this is what has become of my local gym, and it seems as though I am not the only person who has this opinion of the gym. That being said, I don't see myself going back to this location in particular. I would much rather get up even earlier to drive to a further location which does not have a space issue, than come here and have to deal with these issues. If you have a GoodLife membership that allows you to go to multiple locations, I recommend you do the same.
Thank you for sharing this with us. What you described does not sound like the experience we strive to provide. We will look into this further and ensure that our people have the support they need to provide the best experience possible for our Members.
Fantastic experience: very friendly and supportive environments. The staff are warm, professional and caring especially Bobby. Maria and Marcia are both cleaners at the gym. Both ladies are impactful as they quietly working ensure that the facility is clean and meets the expectations of members. They are alway working diligently and consistently. Thank you for making the gym so clean and welcoming. Your work is appreciated.
Thank you, Arlene, for your wonderful feedback! We're thrilled to hear you’ve had such a positive experience with our staff and cleanliness. Bobby, Maria, and Marcia truly embody our commitment to a supportive environment. We appreciate your recognition of their hard work!
Negative experience: I usually go to the other location and i tried this one last day they don't even run AC it was to hot inside and i asked front desk and the guy said its all set by management i don't recommend to go here in hot weather! Thank you.
We appreciate your feedback, Pankaj. We’re sorry to hear about your experience and understand how important a comfortable environment is. Your comments will be shared with our management team. Thank you for bringing this to our attention.
Positive experience: I don't believe in the hype of personal trainers that is until I Invested in level 3 trainer , Christina in this gym (she only works at this gym). I came to her with big baggage of inconsistency with gym, lack of knowledge about why my body was having so much pain all the time and true fear of all things strength training due to history of multiple injuries from work/improper form etc. She held my hand through scary/painful/ emotional movments and was always open to (have back and forth) live feedback and often came up with modified exercises/solutions/body movements to change course and push for a fruitful session. Always impressed me with the caliber of knowledge and willing to share that! She has such positive, warm and kind personality. Promotes mindfulness with each movement. if you are training under her, you will soon learn that she will give her 1000% effort, energy and attention to you. She has a strong background in kinesiology, continues to teach in this field and and has over 10 yrs of experience within this field. I stayed out of gym along wjth other excuses but majorly due to lack of knowledge about my own body, injury prevention and how it can heal through modified strength training plan. I was able to learn through generous and ongoing feedbacks about proper form, how to work through pain, modifying movements for exercises if going through a healing journey from an injury. She was able to reduce my anxiety about a workouts and always attempted to meet me at my level of retention (due to anxiety about workout/re-injury), preparedness (body/pain/injury) and willingness to work through a session. Goal was for me to reduce the fear of these big machines and gain confidence to get back in gym to set own goals. To a certain degree, I did achieve that. But most important lesson and take away was the learning about my own body and different ways I can have prevent injuries and still have a session. Could not have asked for a better teacher! She is professional and she has passion for this. Its a big investment, if you don't my issues I had listed above or even if you do, I feel like signing up with her will get you to your next level and next fitness goal. I am happy I went through this journey with Christina. Ask manager about signing up with her, you will not regret the investment. Wish you an amazing fitness journey ahead. Staff: very friendly, accomodating, friendly smiles, helpful, vigilant of stocking up stuff around the gym. Trainers: respectful. Professional. Ask for plan as you are training. Share the way you learn best, Christina was able to modify her teaching style and approach to setting goals overtime with my learning styles. Location- Pm is busy . Early mornings are best times. Some construction in area but close to highway, tims,walmart and costco. For holidays, this location closes sometimes which also means no personal trainers sessions.
Hi there! Thank you so much for taking the time to share your review and experience with Personal Training. We are so happy to hear that Christina helped you with your fitness goals, confidence and concerns with pain. Sounds like the investment you made for yourself was priceless! Keep up the great work!
Fantastic experience: It was an energetic experience especially CSR by jeet was very good
Thanks for the fantastic review, Shouryamaan! We're thrilled to hear you enjoyed the energetic experience and Jeet's efforts. Your feedback means a lot to us, and we look forward to bringing you more great moments in the future!
Fantastic experience: When I joined, initially I was having issues with the membership. The person at the time (Nick) was new and was still getting familiar with the system. He contacted Rob, who had just left for the night. Rob took his time to pull over and facetime me so that he could ensure that I would have a smooth experience with my registration. I've been going to this place for the last couple months and so far its been great. Rob and the team have been extremely friendly and courteous. Thanks again Rob!
Thanks for the review, Parminder! Your support means a lot to us!
Fantastic experience: I just want to give a big thank you to Rob. He was very helpful and accommodating when I wanted to sign my brother up for a membership. I appreciate the care he took of us and am glad goodlife has people like Rob representing their company !
Thanks for your kind words, Sukhi! We're thrilled to hear that Rob made such a positive impact during your experience. Our team is dedicated to providing exceptional service, and it's great to know that it showed. We appreciate your support and hope to see you again soon!
Positive experience: Way too busy
Hi JC, thanks for your feedback! We strive for a vibrant atmosphere but understand that it can feel overwhelming at times. We appreciate your input and will work on creating a more balanced experience for all our visitors. Your insights are valuable to us!
Negative experience: Walked in with my 9 month pregnant wife because she had to use the bathroom and the manager today came out and said sorry you can't use it, it's for members only. How disgusting!!! Shame on this goodlife. No grace or humanity.
Thank you for taking the time to leave a review, Joe. We understand this was a difficult moment, and we're truly sorry your experience left you feeling disappointed. While our facilities—including restrooms—are reserved for members, we recognize how this situation may have felt frustrating. We always aim to treat every guest with respect and kindness, and we appreciate your feedback. If you’d like to discuss this further, please don’t hesitate to reach out to our management team directly at [email protected].
Positive experience: They don’t have enough machines. Especially the leg machines- leg curl , leg extension. I have to drive to another goodlife location for other facilities like swimming, steam and spa.
Thanks for your feedback, Kajal! We appreciate your input on the leg machines and understand the importance of having access to all facilities. We're always looking to improve and will pass your comments along to our team. Your experience matters to us!
Fantastic experience: Good
Hi Sagar, Thank you for taking the time to provide us with a review of your experience. We are pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!
Negative experience: Update: Leeza’s manager called me to apologize on her behalf and asked me to take my review down. She herself has not apologized but tries to say hi to me and act like she didn’t accuse me when I come in. Accountability is important. Teach your staff to be better rather than sweeping things under the rug and whispering about members when they come in to work out. This is not a gossip circle.
Hi there. Thank you for sharing your review. We welcome you to connect with our Member Support Team at 1-800-387-2524 or [email protected] to discuss your experience so that we can better understand and follow up. Thanks!
Fantastic experience: I signed up for personal training and recently renewed my contract for another year with my trainer, Emily. With Emily’s fitness and nutrition help, I got to my goal weight within 9 months and I’m excited to see where she takes me next. From day one, she has been punctual, professional, and prepared for every session. But what really sets her apart is how she makes every workout fun and motivating. She explains everything clearly so that I understand the “why” behind what we’re doing. She is very nice but also very tough! She pushed me beyond what I thought I was capable of doing and I feel very proud of myself. I’ve never felt more confident or capable in my fitness journey because of her support and guidance. If you're looking for a trainer who truly cares, keeps things engaging, and delivers real results, Emily is the one
Hello Priyansh, we’re thrilled to hear about your amazing journey with Emily! It’s fantastic to see you reaching your goals and feeling more confident. Her dedication and ability to make workouts enjoyable truly shine through. Thank you for sharing your experience, and here’s to more achievements ahead!
Fantastic experience: I recently had a trial session with Nihal (trainer), and it completely exceeded my expectations! From the moment we started, they were super welcoming and took the time to understand my fitness goals and current level. The session was a perfect mix of challenging and fun, and I appreciated how they explained each movement with proper form and purpose. Even in just one session, I felt motivated and confident that I could actually stick to a routine with the right guidance. Definitely considering signing up for a full program—highly recommend giving their trial a shot if you’re on the fence!
Thanks for sharing your experience, Kaushal! We're thrilled to hear that Nihal made such a positive impact during your trial session. It’s great to know you felt motivated and confident! We look forward to supporting you on your fitness journey if you decide to join us.
Fantastic experience: I tried out this gym a couple of months ago. Ash at front desk was very helpful and welcoming and set me up to try out the Zumba class which was so much fun! Thank you for making my experience great
Thanks for the fantastic review! We're thrilled to hear you enjoyed your Zumba class and that Ash made such a positive impression. We can’t wait to see you back at the gym for more fun and fitness!
Negative experience: The management team here lacks strong customer service skills. I waited 30 minutes to speak with a manager, but both the assistant manager and the manager completely forgot to follow up. Additionally, some front desk staff show little to no customer service ability. One employee in particular—possibly named Ash—was on his phone constantly and ignored customers entirely. Plus dont ever leave anything here cause the staff just throws your belongings in the garbage and has a joke of a lost and found.
Thank you for sharing this with us. What you described does not sound like the experience we strive to provide. We will look into this further and ensure that our people have the support they need to provide the best experience possible for our Members.
Fantastic experience: The gym’s staff is welcoming and friendly especially Rob. He helped me sign up for my membership. Facility is clean with nice ambiance. Nihal Sharma was assigned as my personal trainer. It has been an excellent experience. He’s always encouraging, highly knowledgeable, and takes the time to explain the purpose behind each exercise. His flexible schedule makes it easy to stay consistent. I highly recommend him to anyone looking to improve their fitness.
Thank you, Nisha! We're thrilled to hear about your experiences with Rob and Nihal. Our team is dedicated to creating a welcoming atmosphere and supporting your fitness journey. Your recommendation means a lot to us, and we look forward to seeing your continued progress!
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