Fitness Forum

Fantastic experience: Today for our Saturday 10am aquafit class we had Mohamed for our instructor. Wow what a great class and workout.Thank you Mohamed. I hope that you will teach another aquafit class.

Fantastic experience: I was traveling and passing by London and it was my first time to discover Fitness Forum London gym. I gotta to say that I have never seen something with that scale. The team is amazing and super friendly. They took me on a tour to check out the facilities. Can you believe that this place has been standing strong for four decades. With the recent change of ownership, there are loads of develeopment and new activities on the way. It’s so exciting to see such an amazing place under going a complete transformation. I would have become a member immediately if this gym is close to me but I live an hour away. I highly recommend this place to all the residents of London and its surrounding areas.

Fantastic experience: Been going to this gym for well over 20 years and enjoyed every minute of it, but unfortunately previous ownership had let things run down a lot and were going to close it all together until thankfully new ownership took over and prevented the shutdown. New ownership started the much needed renovations on the more important things like the leaky roof , no one misses the sight of buckets all over the gym floor after a rain . The task at hand is big and will take time , but glad to have gotten ownership willing and determined to take up the challenge and doing a great job at it . Keep up the good work guys and me like many other members realize things aren’t going to be done over night and thank you for keeping this much needed gym open in our neighborhood and community.

Negative experience: They are trying to offer a variety of classes but very unorganized

Fantastic experience: Enjoying the exercises related to the atmosphere, layout and design of the building. It is never boring as you can see full view outdoors with all glass windows. Love the indoor track.

Positive experience: I still enjoy using tbe treadmill but I really miss the Zumba classes. I tried Dance Fit but it's not the same and it's too early for me on Wednesdays and Thursdays. I can only do it Tuesday and Friday.

Negative experience: Look at the manner that the owner replies to one star reviews. One star reviews he sent a text message asking for. Completely unprofessional gym, really unprofessional owner. Really bad hours (really, make people sign up for a year, and significantly cut hours, amenities?) It’s pretty telling when the gym has, no hot water for weeks, still no cable TV, no communication about hot tubs being broken…. But you’ve got a nice new app… but no cable tv… I don’t know where the priorities of the ownership are, but it’s on all the wrong things. You’ve promoted an unfinished gym with horrible hours. People are going to come try it once, and never come back. That’s the attitude of almost any new or even a lot of returning members I know

Negative experience: Update- I don’t understand how giving you an honest review, that you asked for qualified as unfair. The one star is not only for the hours changing. But the way you are replying to all the negative reviews, including mine. I have never seen a business owner act so unprofessional and rude towards paying members. This is not the first time you have responded to negative feedback this way. Last time you offered me a formal apology and I accepted it. Only to have you treat me exactly the same way the next time I provided feedback. (Feedback you sent a text message asking for) To add to that- I did send an email and never got a reply. So I did try an “appropriate” channel of communication. Unfortunately, since making this rating yesterday they made some major changes. With the price almost the same as some of the bigger, 24 hour gyms with full facilities… the cut hours are not acceptable. It’s now open less hours then any other gym in town, only offers one location, and charges full price, while there’s equipment not working. I stand by what I said about the front desk staff, and trainers being great. But I’m not sure I really believe the new management has any idea how many members they have cut off with these changes. That, and allowing kids into the pool now makes this one of the least attractive gyms in the city now. I know my rating will be replied angerly by the manager. Because that’s how I was greeted last time I brought up my frustrations. But this gym offers nothing they offered when I signed up. So yearly commitments should be cancelled. Looking at the way they are replying to other people with the same issues… yikes Old review- Always has been the most friendly gym around. The new owners are putting in a lot of great work and updates to the gym. I haven’t seen the place look so good, and clean for years! Looking forward to the future at fitness forum. I couldn’t be happier with the changes the new owners are doing. I don’t take any classes, but the people working at the front desk are always extremely friendly and great to interact with. And Mark is the best trainer. Always asking me how I am, getting updates from me on my progress! He’s a large part why I have stuck around always

Negative experience: Updated reply- Thank you for making my point about the unprofessional management with your reply. I am using a different name for my review, because I am seeing the way you are replying to and treating others who are critical. I don’t want to now have to deal with somebody speaking with me like that next time I come to the gym It was a pretty good place to go. But they just cut the hours. I don’t know how they can justify the price, when there’s gyms with better amenities, better hours and more professional management. And… no kids in the pool. Iook at the way the manager is replying to some of the one star reviews. The biggest deal is the hours. It’s open significantly less than almost ANY other gym in town. While charging more, or just about the same price.

Negative experience: Since the new owners, things have gone downhill. Save your money. Not sure why they texted us to do reviews when things aren’t great there atm. They also just changed the gym times so now I can’t go after 8:30pm, which was a selling point for me when I signed up. I’m a nurse that works 7-7. Responding: Interesting. That’s odd, because I am a current member. The email I received from Fitness Forum London clearly outlines the new pool and facility schedule changes, including the earlier closures. So before suggesting members “aren’t real,” it might be worth double-checking who you’re sending your marketing updates to. Also, as a paying customer, I’d think voicing feedback through the same communication channels you use to request reviews would qualify as “respectful.” Apparently that only applies when the feedback is flattering. If the priority now is “blocking off time” instead of maintaining access for members with nontraditional hours, that’s fine, but maybe include that in the sales pitch next time, instead of after collecting membership fees.

Fantastic experience: Staff are wonderful, pleasant and eager to answer any questions. A new owner has taken over and I can see improvements starting to happen.

Negative experience: The pool, sauna and hot tub are usually broken or not in operation. The men’s change room is not clean, the woman’s change room is marginally better. Although I paid a year upfront, I must now pay to go to a different gym to use a clean pool and hot tub as the ones here are often broken or out of order. The site team that were acquired from the previous management team are very friendly/ helpful though and I feel for them during this transition. If you use the gym daily and expect to have what you paid for in proper use and accessible to you, this may not be the place for you right now as the new owners get their ducks in a row. The workout equipment is dated, but does get the job done for the most part. I’d say, try it out first before signing/ paying for anything. Note: I was a member here for years prior to the switch over and never felt this way until now. Updating to say: Yes, of course the men and women’s change room are separate… My husband, who also paid a year in advance attends the gym daily. This is how I know the state of the men’s change room. He has also been a member for many, many years. Anyways, we look forward to see these changes.

Fantastic experience: Hi I have been a member for over 25 years.Love the staff and members.A down to earth atmosphere where all are welcome.Trish and Dennis always know your name and take time to listen.Whenever an issue things are looked after immediately!!! Great family

Fantastic experience: I feel so fortunate to have Fitness Forum in my neighborhood. The staff are all so friendly and encouraging and it is so great to see that the new owners are investing in upgrades. I have to give an extra special shout out to the personal trainers, especially Mark Bogacki. If you are looking for a trainer who really listens to your specific fitness goals, who genuinely cares about your progress and will keep you excited and motivated to continue on your fitness journey, Mark is your guy!

Fantastic experience: Good times getting fit and healthy.

Fantastic experience: I want to say that Martha's drumfit/zumba class on Mondays is so fantastic..It makes everyone happy..Love the music,the choreography, the fun and it makes my day..Love you Martha ....and also Trish at the desk is an angel She is so friendly and always remembers my name and is so helpful...Keep these lovely staff ...

Fantastic experience: Just finished doingMartha'sDrums and Zumba and it was super, good workout and so much fun! She's the best!

Negative experience: I noticed an error on their website (screenshot attached) and I reached out asking if this was accurate. They confirmed it was. They're asking for more money for an annual membership vs paying bi-weekly, but they are promoting it as 4 weeks free included. That math when annualized just doesn't come close to adding up. I asked on Friday if they planned to fix it, but they chose not to reply (Facebook Messenger shows it was read). I tried again Monday morning, but again they've chosen not to reply. This is disappointing.

Fantastic experience: I have been a member of Fitness Forum London for over 20 years. When I was touring the various gyms in London, the Fitness Forum stood out as very different than the others. When I walked in, I felt like I was at a resort as it did not look like the typical “ exercise box” gym model. It has a lot of windows, skylights and colourful wall decor. You can see the sky and clouds while you work out and so it is a very cheerful mentally uplifting space. Unlike most gyms, the Fitness Forum also has a beautiful pool with a glass roof, walking track and squash courts. You can safely walk here indoors when the sidewalks are icy. The gym members and staff are very friendly and helpful so it has a family feel. It has always been an independently owned business so you can see and talk to the owner unlike gyms that a part of a chain.

Negative experience: Sad to leave such a great place ! One star is only for the added cost of playing squash that was included in the previous 30 years of my membership! I wish all the best to the new owner ….the one star was not reflective of the gym rather the 435 dollar add on fee to play squash I would have gladly paid 39 bi-weekly to stay but it was not an option!

Fantastic experience: I have been going to the Fitness Forum since 2016! I love the place! Ania’s Zumba classes on Tuesday and Thursday night (plus on Saturdays) are energetic, fun and a great work out! Alex’s Yoga classes on Wednesday night are perfect for stretching, relaxing, and toning! Jen’s Muscle Madness and Drums class on Mondays are one of a kind! She makes working out fun and memorable!! The front desk staff are always friendly and welcoming! I can’t say enough about how wonderful Denis is! He is incredible at recalling names and he makes every member feel important and supported! I have been trying to work out more often and appreciate that other members are willing to help you with machines and equipment! I have made lots of friends at the Fitness Forum! I was so glad that it didn’t close!

Negative experience: It appears the new owners have doubled the membership rates. No renovations or new equipment. The roof still leaks, and they want to double the membership fee? Good luck LOL

Fantastic experience: Perfect place for fitness enthusiasts, you got it all under one roof.

Negative experience: Very expensive

Fantastic experience: I've been going to Fitness Forum for a few years now. What I really appreciate about this gym is that it feels "comfy" compared to all other gyms I tried. The people that go there are mostly regular-looking, no gym bros, no judgement, everyone seems relaxed, and it's never too busy. Lots of equipment - the main weights and machines room, another free weights room, two cardio rooms, boxing and yoga equipment, squash and more. Some of the equipment and areas are a bit older so if you care about how sterile and brand new everything is, that could be a downside. I'm happy to trade that for the coziness of this gym though (side note - huge windows and lots of sun!)

Negative experience: Very disappointing experience with this gym. I was told a one-year contract would save me subscription fees, but I didn’t choose that because I new I will cancel after 5 months. Canceling resulted in a $243 fee, and I ended up being charged the subscription and canceling fees. A collection agent then threatened legal action, saying I’d owe $600 instead. I’ll pay, but the gym was not honest about the true costs. I wouldn’t recommend this gym.

Fantastic experience: Nice, quiet, and well-equipped!

Fantastic experience: Looks amazing, great equipment, a pool, and a running track. Prices are affordable. Family run.

Fantastic experience: I've always liked the gym , over 20 years ago and again at this moment. The pool is what I use , I love it . I love the special feeling you get as a member, great hottub, great sauna and the receptionists are all very nice. Could do with a choice of beverage incase I forget mine... Thank you for keeping it open , if there anything I can help with just let me know and I'll get intouch . I have web design experience , gardening curb appeal, advertising... what a great place .

Fantastic experience: Great place to exercise, machines not too busy. No waiting. Overall friendly place. I recommend it.

Fantastic experience: Great place to exercise, machines not too busy. No waiting. Overall friendly place. I recommend it.

Fantastic experience: Place is Clean ,very friendly staff. never waiting around for equipment . relaxing and friendly environment.brought friends and family .who enjoyed as well and signed up.

Fantastic experience: I currently go here to work out and it's amazing! Everyone is incredibly friendly and the gym has a "family-like" vibe. Dennis was especially good to me when I first signed up for a membership and was incredibly helpful. He treated me with the utmost kindness and respect. I was shocked at how welcoming he was because at my previous gyms, I had never been treated in such a way. Fitness forum also has a wide variety of machines. It is a smaller gym, but it has more machines than the bigger ones I've been to. One of the things I love about this gym is that it has multiple lat-pull down machines, which is super helpful for being such a popular exercise. Overall, I would 100% recommend to anyone who wants to start working out to go to this gym. It also has a very well maintained pool, hot tub and sauna!

Fantastic experience: It's been a long while since I've been at Fitness Forum. I've been going there since I was 15 years old. I moved back into the area and rejoined again in my 40's with my daughter. We had the opportunity to have Mark. B take both my daughter and myself through a routine. What a great trainer/fitness advisor. He's such an expert and took his time running through it with me and my daughter. He has a wealth of knowledge and is a great asset to the Fitness Forum. Great Job Mark! Friendly staff, as usual, great facility! Greatly Appreciate your time Mark! Thanks so very much!

Positive experience: I picked up my friend who goes here for physiotherapy. She really likes the staff here. I had to go to the bathroom. The very friendly receptionist was kind enough to let me use theirs. Thanks so much.

Fantastic experience: Great

Positive experience: The gym is excellent. I love to workout here. It is very spacious, and the staff is very friendly and good. I am just not happy with the timing. Morning is okay, but evening I wish they kept the gym open till 11 so people like me who do evening shifts would get time to come and work out. And Saturday and Sunday timings also need to be updated as compared to other gyms.

Fantastic experience: Great

Negative experience: Pool area dirty

Fantastic experience: Clean. Affordable. Friendly environment.

Positive experience: Friendly

Negative experience: Expensive

Negative experience: some machines are really old.need updates badly

Fantastic experience: Always the best gym in town!

Fantastic experience: I go to Physio here and they are fantastic

Positive experience: Honestly the only reason I left this gym was some inconsiderate lizard broke into my locker and stole my wallet and that the gym opens at 6, I work at 6 and by the time 3-4pm rolls around all the teenagers are there hogging up the machines, only if they opened an hour earlier than 100% they'd have my money

Negative experience: Out of date equipment, poor layout and very old fashioned processes. Tried it out for the 3 day trial and I'm pretty sure even the staff knew that I wouldn't be signing up for a membership.

Fantastic experience: Fitness forum is fantastic. Super quiet gym at a good rate. Lovely pool and facilities. Squash courts are excellent as well.

Negative experience: Do not commit for long term... I happen to move from London to St. Thomas and they did not offer any assistance at all. So I am paying for the next 4 months even though I am not able to come in. I expected them to cancel my membership as I happened to move... but nope. Not a good customer service. I am not happy.

Negative experience: I want gave 0 from 5 if can because too expensive they charge close 50 dolar per month and i have to sign 1 year contract for get to that price plus after 6 six month or something they charge another fee What is for i dont know. I dont recomment to anyone to this gym but you guy have choice.

Negative experience: I thought I would like this gym, until I was there for 3 days. I was happy to hear the pool is never busy. That is because the pool is filthy. Not impressed at lack of staff.

Negative experience: STAY AWAY!!!!!!!!!!!! Where do I get started! Just stay far away from this place!!! I had made a membership with these scammers about a couple months ago and when I was making it I was talking to a salesperson name “Dennis”. He was very nice and very understanding. I had told him I want to make a membership that I can come in monthly and pay like a normal gym. He had said yes that’s fine you can, also I had made it very clear that I didn’t want to give my card to you guys so you can take it out monthly Dennis said that is completely fine so I payed the first month and few to health conditions I wasn’t able to go for a few months. My parents had received a call and short story short they had put my account into a collectors agency. I learned my lesson the hard way just pay the extra bucks and go to a proper gym .STAY AWAY!!!!!

Positive experience: Love this place! The manager is amazing, front desk staff is friendly and know me by name. Only giving fours stars as the daycare hours have been eliminated which makes it difficult to attend if it's not available. Good variety of equipment, the classes are amazing and instructors are always courteous and fun!

Positive experience: Friendly staff. Never too busy even during prime times. Decent amenities like a 100m track and 15m pool. I only wish it was a bit cleaner and had an updated free weight section. A deadlift platform (that wasn’t 2 mats and a barbell), some bumper plates, and more power racks would be nice.

Fantastic experience: Fitness Forum is a friendly, welcoming, clean enrionment with all the right equipment to get the job done. I have been training with in Yornnara since October 17, 2022 and with his expertise in personal fitness we continue to see results. If your looking to make a positive change in your life. Fitness Forum has all the tools and expertise toget you started in the right direction Excellent place to get your sweat on!

Fantastic experience: Signed up to get my anxiety ridden lazy butt out of the house and convinced mom as well. So far so good , 1 month in and a solid routine is being established. I still don't like crowds so the large amount of equipment, good hours and 3 floors of space are appreciated. Going to enjoy using the pool and sauna as the weather gets cool also.

Fantastic experience: I loved Fitness Forum. The place is near me , very accessible to us . The only problem is they don’t have elevator for the seniors,Staff are friendly, helpful & caring, same with the trainers.Loved all the aerobics. My favourite is the Drums , Iike them all. If I’m free, I will do it all..Since I join, I feel stronger, confident , & less pain on both knees. When I ‘m done , little chit chat with Therese. Lucky to be in their gymn. I’m addition, I love my trainer, Sandra. She makes me laugh all the time , especially when I can’t do what she wants me to do. She is very patience, bit strict which I like that make me challenge myself. She also contribute for what I am now, less pain in both of my knees, stronger doing weights with her plus the aerobics, & Zumba.

Fantastic experience: I really enjoy coming to the Fitness Forum because the staff are very friendly, and there are many machines to do your workout on. I personally enjoy doing the bike. I normally go and do 6.5 miles and do some work with the weights.

Fantastic experience: This past year I’ve spent at fitness forum has helped me progress physically and mentally then any gym before. The staff and my trainer really encourage me to keep moving forward down this path Im on. Daily smiles on their faces make me feel welcome . The environment itself is welcoming by others who come here to workout as well, you get that family vibe when you come . Conversations and laughter is endless . Compliments towards each other I’ve overheard and it’s nice to hear. Can’t wait to see what this next year brings ☺️.

Negative experience: The gym very old, they turn the lights most of the day. Changing room has very bad smell. They don't accept freezing memberships without paying around $50. It's the worst service I have had ever.

Positive experience: I would like to start this review by saying I really do love this gym. I have been fortunate enough to build relationships with the staff and some members. I feel encouraged with those people around and most importantly, safe. The old school vibe truly can’t be beat. Unfortunately, this old school vibe is accompanied by a predominantly white male crowd with old school views on women. Typically I keep my head down, my headphones on and mind my own business. I could not block out this blatant display of toxic masculinity put on by a member who can often be heard openly disrespecting his wife, hollering about our current political climate or making derogatory comments about the LGBTQIA+ community. While a few females attempted to take up space (myself included), he began boasting about women’s rights. Saying things like “hasn’t the women’s rights movement ended by now” and “women have all the rights they need already, what more could you want?” and “is there anything more us men can do for you?”. His tone was very pointed, he was obviously annoyed and tried to play it off like it was a joke. This is not a joke. I am not a joke. This was a particularly disturbing display and unfortunately a regular occurrence with the mid-day crowd. This made me feel uncomfortable and going back to the beginning, most importantly, unsafe. If you are a woman in the gym I want you to know that I am so proud of you and remind you that you deserve to take up space. I hope this review does not go unnoticed and that fitness forum moving forward can do better create a more welcoming space for women simply trying to exist.

Negative experience: I canceled my membership. Not because of any of the on-site staff (they're lovely), but because this gym is as hands-off on their own maintenance as it gets. I understand that it's an old building, but there have been buckets put out for leaks in the roof, over the course of my time there. If you go in there on a humid day, there is a noticeable moldy smell. I felt uncomfortable working around the men in the weights section -there's some real class acts there, young and old. They'll pull their phones out for videos, even though there are rules against it. The pool doesn't have a lifeguard on duty. Kids as young as 14 are allowed to have memberships there. Some of them have nearly jumped on me and have gotten in the way of other adults who lane swim. The janitor had to come down four separate times to get them to stop. When I contacted Alec about it, he seemed hostile and didn't care. After that, I stopped going, save for one or two occasions. I used to be a gym rat. Whenever I thought about lifting weights there, I thought twice. I think I spent a grand total of two months working out there, and just waited until I could cancel.

Negative experience: I was looking to join a new gym and I came here using the 3 day trial. I did not purchase a membership as I was disappointed with my visit. The facility has a lot of potential. On top of the weight training areas, they have a pool, track, and squash courts. I found the gym to be poorly run however. I only saw one employee during my workout. I did not feel comfortable as the gym was not very clean. The urinals in the washroom had visible bacterial growth and were almost overflowing with urine. Also, the machines and free weights are all very old. The membership fees were around $25-30 biweekly + additional fees for startup and club enhancement. If the gym was in good shape, this would be a good price considering all the amenities. But with the current state of the gym, I don’t think the membership is worth it. The only positive thing was that the gym was not busy and I did not have to wait in order to use anything.

Fantastic experience: Been a member for a few months now. Great facility, friendly staff and members. Has never been overly busy despite often going at popular times. My only complaint is that the pool is in use most weekdays at normal after work time but I understand that it makes sense to schedule at that time.

Fantastic experience: I just helped my sister join this gym; there was a mix-up when she had her free trial week and missed one of the promos that was on but the gym was very on top of it—the manager we first spoke to (who I definitely don't think was responsible for the mix-up, it was among other staff), Laura, reached out to her personally and immediately and rectified the situation and I'm very happy that it worked out because my sister loves the facility. It has lots of features that make it a really nice gym for her. I hope to join soon too, they have a particularly beautiful pool area.

Fantastic experience: Fitness Forum has something for everyone, great selection of machines, free weights, classes, pool, squash, walking track...awesome trainers ! Best thing ... everyone is so friendly , right from the front desk, office staff, trainers, and all of the members are friendly and welcoming. Memberships and training packages are affordable, easy to understand ... no hidden messages everything is open and transparent. I came from another gym, have been here since September and can't see ever leaving ! Give it a try .... THE FRIENDLIEST GYM IN LONDON !!

Positive experience: Can I come back in the gym

Positive experience: Great environment, kind staff and I love the pool. My only complaint would be cleanliness.

Fantastic experience: Nice place and cozy Friendly staff I will recommend it for anyone need a quiet and beautiful gym

Negative experience: The worst sports venue . after the register, there will be many problems because their eyes are on the customer's money. (I explained it to my friends..)

Fantastic experience: Lots of different things to do here- squash, dance classes, gym, pool, jacuzzi and even an indoor running/walking track! Not too crowded. It’s a 40 dollar per month and one year quantity membership. A bit expensive but worth it.

Positive experience: Went swimming at Fitness Forum! Water was warm, sun was shining throught the skylight! Hot tub was my reward for a good workout! Always clean, and staff greet you at the desk.

Positive experience: I’ve been going to fitness forum for about 6 to 7 months now. I quite enjoy the gym as I like the older equipment, weight and machines it gives off old body builder vibes. The people are great, friendly and you can really have a conversation about anything with a anyone. The only down side to this gym is it’s becoming a little outdated. Roof in multiple spots are leaking, free weights and machines are breaking and rusting, and just overall feels like the building is becoming outdated. I feel like if the business was to re invest some money into new equipment/weights and fixing up the place it would be the best gym in london. Other then that love the place !

Fantastic experience: it's a very good gym i like work out there.

Fantastic experience: Great place to workout. Whenever something is broken or not working properly it is fixed ASAP so you never have to wait! very warming and welcoming atmosphere :)

Fantastic experience: The Fitness Forum was exactly what I was looking for: A friendly, inviting and well organized place to find all manner of fitness activities. Its neat to see a place that was thoughtfully designed and purpose built as a fitness club, rather than some industrial or former retail space that's been converted. Plenty of space, privacy and options. Great pool, classrooms and Squash courts! The staff are friendly and very helpful.

Fantastic experience: Neet and clean facility. Good thing is that they have Lifemark Body Mechanics at this location. Excellent facility at Body Mechanics.

Fantastic experience: I joined this gym a month ago, and I love it here. There's lots of space and equipment so I can always do my own thing. I love the pool and do laps there most days. I'm obese, so I was definitely self conscious joining a gym, but everyone is super friendly or just minds their own business, so I don't feel self conscious at all anymore. I also meet weekly with a personal trainer (Jake), which is well worth the money. He's pushes me and he has taught me a lot after just a couple sessions, but he never makes me feel bad about being ridiculously out of shape as I'm trying my best. So yeah, if anyone else is feeling like taking the plunge on starting their fitness journey, I highly recommend Fitness Forum as a place to do that.

Fantastic experience: Best gym in London On by far in my opion very nice people run the place as well you will not be disappointed by work out there

Fantastic experience: Great medium sized gym for folks who live close by. Friendly and helpful staff. Free parking. Not too busy. I like it here.

Fantastic experience: This is a amazing gym kind staff i really think morgan should get a rase bc she is awsome works hard and is allways there to train pepl i love your pool and track if you want to feal good well working out this is the best place to be

Negative experience: Grateful to be a part of this fitness club, it is a very large gym by comparison to some of the other fitness venues and well laid out. Has all the amenities one would expect and more. Part II revised 10-2023. After 1 year management has done a 180 Place is falling apart, dirty, staff hate being there. Started feeling embarrassed to be a member, I have moved on!

Fantastic experience: Hidden gem in London. The staff is incredibly friendly and knows everyone on a first name basis. The rates are incredible. Full sized pool, squash courts, indoor track, cardio machines, weights, hot tub all for $45/month. I'm on my way there now for a sauna session.

Fantastic experience: The best place in the town.

Positive experience: Probably one of the best fitness centers in London Ontario

Fantastic experience: Nice people. Good equipment.

Positive experience: Great neighbourhood gym. Friendly staff. Has a pool, squash courts, and indoor track. Very welcoming facility.

Negative experience: So disappointed by this gym and how you handle.things .They really charged me a service fee for not giving a thirty day notice when you were closed and we went the first day open after having membership for a year . Hope the 36 dollars keeps you in buisness!!! Maybe you can put it on renovations to update your old gym.

Negative experience: I have been very patient with this gym to do the right thing. Sign up for membership at your own risk! I mean that! I have signed up for personal training and due to Covid I couldnt even complete month one and I don't blame them for that. However, what is annoying is that immediately they gym opened they started charging me for PT (250 EACH MONTH) even though I have never heard from the trainer LOL since they opened and our agreement was one month TRIAL. I HAVE BEEN CHARGED FOR TWO EXTRA MONTHS JULY AND AUGUST. I AM PAYING FOR THE GYM MEMBERSHIP TOO ($41 PER MONTH) and I also paid for a BOOTCAMP THAT NEVER HAPPENED (100). They really don't care about you. They are so many amazing gyms in London that aren't traying to STEAL from you. I wish i was making this out , i have attached my contract showing it was one month opt out for you guys to see because i want to save you all from entering contracts with this gym because they wont HONOR it. They actually keep blaming it on one trainer they fired for shady business, that's not my business give me back my money. I will GET it back because i will pursue EVERYTHING until I HAVE the money they have stolen from me. FITNESS FORUM STOP CHARGING MY CARD!!!!!!!!

Negative experience: I was a member years ago and reading these reviews and it certainly hasn't changed much. The facility is ancient and the cleaning practices are non existent I found when I was there and it looks like it still is. The equipment was dated and it certainly looks like all these years later still the same. And it's disappointing the size and the feel of it it could definetly be a great community gym vs the franchise style gyms so they are missing a huge marketing opportunity. Yes needs big updates if they ever try to bring new clients and prospects in.

Fantastic experience: Best Gym in London! Great staff, free classes, and an exceptional layout. Hot tub and sauna are open now! Come on in and talk to Dennis.

Fantastic experience: I stepped into this gym to ask some questions about the physio place located in this location recently. I was pleasantly surprised with how well this gym is taking percautions through this trying time to keep everyone safe. Even though my questions weren't really about the gym, the lady at the front reception was extermely helpful with the information she gave me. (I think her name is Jessica) She made sure I sanitized my hands, was wearing a mask and gudied me with what way to go down the stairs at the front door. (as funny as that sounded lol) Thank you for being a pleasant staff member at the gym and kudos to the Fitness Forum for putting all the percautions in for everyone! Great Job :)

Fantastic experience: Great facility with very helpful and friendly staff.

Fantastic experience: If you are looking for state of the art equipment and a trendy look, this gym is not for you. But if you want to feel comfortable working out, you will love it. Big open concept facility, filled with sunlight from the ample windows. Down to earth members of all ages and friendly staff make this a great place to go to. There is no competition which is great! No high pressure sales tactics either. And the pool and track are a plus. Highly recommend it!

Positive experience: Dated but great peeps

Positive experience: Cool, relaxed vibe where you can be yourself. A bit dated as a facility, but I really enjoy the layout as there are many different areas to be utilized throughout (ie 2x cardio areas, olympic weight room, free space, pool, fitness studio, spin room, track, showers, hot tubs, saunas etc. A bit of a steep membership (approx $44/month). An improvement to ongoing general facility cleanliness would be my only request to staff. I have been a member since early 2019. Would def recommend!!!

Positive experience: Everything is OK. I see a problem in showers. In the shower cabin is not some kind of hand-bar so any skidding or lost of balance can have a tragic consequence. Big problem in showers is privacy. I do not need to see someone to wash his private parts of his body.

Fantastic experience: Excellent staff! Great classes! Met some nice ladies at aquafit! Beautiful pool and spa!

Fantastic experience: The people here are friendly, and welcoming, The staff are obliging. it didn't take anytime at all to fit in.

Fantastic experience: Super family friendly loads of classes with free weights, training pool hot tub. Daycare in the morning 5 day passes for visiting friends /or anyone looking for a new gym. Come on over whenever you want