GoodLife Fitness North York Madison Centre

Fantastic experience: Huge thanks to Harman for helping me get started at GoodLife! He was super helpful, transparent about the membership options, and very friendly. Excellent customer service. Highly recommend speaking with him if you're thinking about joining!

Fantastic experience: This gym has a really great atmosphere. There are plenty of advanced lifters here, but everyone is surprisingly friendly and willing to help. The equipment selection is excellent — no matter what muscle group you want to train, there’s always the right machine or weights available. The space is also huge, so you rarely have to wait for equipment. I also highly recommend the coach DJ. He gives very detailed instruction, explains the technique, how to engage the right muscles, common mistakes, and how to correct them. He’s extremely knowledgeable and professional. Overall, it’s an ideal gym for anyone who’s serious about training. Highly recommended.

Positive experience: Staff are very helpful, recent refit of upper exercise floor is a fantastic job. A number of bikes in the spinning studio have broken adjusters on seat and handlebars, and on one the resistance mechanism is completely broken. This is noted every class, but weeks go by and nothing gets fixed, meaning for a full class someone leaves disappointed, despite having booked. A shame given the great instructors and rising class numbers.

Negative experience: Randomly closes the main training area during peak gym hours for a photoshoot. No warnings given beforehand and i visit the gym almost every day

Fantastic experience: Absolutely love this location. One of the employees that have stood out to me is harmen!! Always has such a great attitude and always smiling. Great customer service!

Fantastic experience: I want to share my heartfelt thanks to the front desk team. A few days ago, I accidentally put my car keys in a stranger's bag and was in a total panic. Two female staff members—Heidi and the Front Manager (who wore glasses, possibly named Koppa)—were incredibly helpful and kind. They worked tirelessly to backtrack and eventually contacted the bag's owner, allowing me to recover my keys the same day. I was so touched by how they treated me with such care and sincerity. They are true professionals! Thank you so much for your help.

Fantastic experience: Great gym with lots of equipment and clean facility.

Fantastic experience: I recently had a training session at GoodLife and was blown away by the quality of the instruction. The trainer provided a very detailed analysis of my movement behavior and form, showing me exactly what I needed to change. It wasn't just generic advice; it was tailored specifically to my needs. After just one week of applying the corrections, my hips are already feeling significantly better. If you are looking for a trainer who truly understands body mechanics and gives actionable feedback, I highly recommend them

Fantastic experience: Dhananjay is very professional and informative

Fantastic experience: I’ve been working with Chris since June, and it’s been one of the best choices I’ve made this year to support my fitness and health goals. I initially came in for my free personal training session with no plans to sign up, but Chris’s knowledge and motivation were so strong that I decided to commit to a year with him. I figured that would also help me stay accountable. He’s helped me feel more comfortable in the gym, boost my confidence in my body and become stronger. I was motivated to make some significant health changes before joining GoodLife, but he’s been a great help in keeping me on track and accountable with the gym. I started with two days of personal training sessions with Chris and two days of solo workouts (four times a week) and switched to five days (3 solo workouts) a week back in October. I’m actually quite surprised with myself for sticking with it for so long. When I mention any pain in my shoulder or lower back, he adjusts my exercises and shows me stretches to help. Coming into the gym, I had no experience with working out, and my form was pretty bad. Chris always points out when my form isn’t right and makes sure I adjust so I don’t hurt myself, which I really appreciate. He takes the time to show me how to do things properly and reminds me when I forget. I’ve really enjoyed training with him and I’m glad my free session was with him when I signed up for GoodLife!

Fantastic experience: A shoutout to Harman for his outstanding customer service and for helping us pick the best plan. Thank you Harman!

Fantastic experience: Had a great personal training session with Dhananjay. He focused on proper form, pushed me to improve, and kept the session engaging. Thankyou so much

Fantastic experience: Harman was amazing helping me with my membership! The gym is amazing amenities are also amazing, highly recommended, 10 out of 10

Fantastic experience: If it wasn’t Harman who assist me yesterday I might feel I’m not welcome on this gym. I’ve been here before but the guy who assist me last time didn’t give me a tour and not friendly as Harman. Overall, the gym got more bigger and they have new equipments. Can’t wait to use the new machines!

Negative experience: I love this gym, but the music is unbearably loud. My headphones can't drown it out. It creates immense discomfort and headaches. Can't you make it a little quieter? It's clearly screaming.

Positive experience: I hope they can bring some incline chest and high row. Overally, this branch is one of the best but not good for your upper parts of chest and back

Fantastic experience: I haven’t started working out yet, but I already have high hopes about this location thanks to Harman! He’s a really nice guy and honestly the main reason I enrolled at GoodLife. He helped me with all my questions and gave me a clear path for my fitness goals. I can’t speak for the gym just yet, but I can definitely recommend Harman — he’s been amazing so far!

Fantastic experience: Had a great experience at GoodLife. Harman gave me a full tour of the gym, walked me through all the features, and answered all my questions. Thanks to him, I ended up signing up on the spot. The gym is spacious, well equipped, and has everything you need.

Fantastic experience: Harman walked us through all the gym facilities and signup procedures smoothly. Would definitely recommend him to a friend.

Fantastic experience: Awesome facilities

Fantastic experience: This gym is definitely large with many machines and is broadly clean, well organized, and the staff are friendly. My one complaint is that the Mind & Body studio is never open. I have to ask a staff member to open it for me all the time and they're really accommodating and very friendly about it but I've never understood why it isn't open for the morning workouts. It's a nice space too.

Negative experience: The recent renovation has definitely improved the facility’s look and equipment. However, my experience as a member has actually gotten worse. Now the space is being overrun by personal training sessions. During my last visit Friday afternoon, I counted five PT sessions taking up space beyond the already designated PT area, leaving almost no room for regular club members to use the gym. The upgrades are appreciated, but what’s the point if paying members can’t actually use the space? I hope management reconsiders how space is being allocated.

Fantastic experience: I’m new and about to start my gym journey here. My initial chat and tour of the location left me good impressions. The location is very big and fairly maintained. If it’s also your first time there, I would recommend doing your first consultation with Harman! He’s super chill, friendly, and will actually take the time to help you think of different ways that will help you to achieve your goals.

Negative experience: The towels are the dirtiest in any good life I’ve ever been to. They’re such a cheap material and they never replace them. I wish Management did something, but they don’t care! might have to reach out to corporate because I got a staph infection.

Fantastic experience: Friendly and helpful staff

Fantastic experience: Harman is so nice and knowledgable, friendly and patient.He always welcome us by nice smile and friendly chat and gives us extra energy before join the gym.Thank you Harman

Fantastic experience: This is my favourite GoodLife Fitness location! I absolutely love the BodyCombat and BodyPump classes The instructors are amazing, especially Min and Carrie, who make every class fun, motivating, and full of energy

Fantastic experience: This location is very spacious and has huge new renovations on the top floor. It can get busy but that's to be expected at any gym. The parking is very convenient, especially with the new entrance on the side (although I'd love for a parking validator to be added to that side entrance). The staff are incredibly friendly and the gym is very well maintained. Definitely my favourite one to visit.

Fantastic experience: Great gym

Negative experience: I’ve been a member at this GoodLife location for a while, but what happened recently was unacceptable. While I was working out for less than two hours, I came back to find my locker had been cut open and left unlocked. Staff told me they thought another client had left something inside, which wasn’t true — the locker was completely empty before I used it. Even worse, my personal belongings were clearly searched without my permission. The staff member who cut my locker was named Orris Achacoso. The manager apologized but didn’t offer any solution or compensation. I’m extremely disappointed with the lack of responsibility and privacy protection at this club. I hope head office takes this seriously and improves management oversight.

Positive experience: Not the best GoodLife but not the worst either. It's in need of repairs and a refresh, but there's a good amount of equipment, especially squat racks upstairs.

Positive experience: I’ve been going to this location for a while and it’s pretty good compared to other places. The front desk staff members Rola and Heidi are always very friendly and helpful. The place is big and I’ve met some really good people here. The majority of members are very polite and respectful. The only thing that makes me not give it 5 stars is the terrible wifi service and there is a funky smell in the men’s showers. I hope that these issues will get resolved quickly as both of them are important especially the smell in the showers which could be mould buildup.

Fantastic experience: Huge shoutout to Harman. He was incredibly accommodating, friendly, and genuinely went out of his way to make sure everything went smoothly.

Fantastic experience: Spacious, this is important for comfort. Good equipment ample equipment so the need to share is rare. Intentional placements of gym equipment such as treadmills with places of air flow and glute bridge machine in the corner. The people in this gym have a good vibe for working out. Harman was great, he understood my needs for the gym was a deciding factor in signing up.

Fantastic experience: Staff was very friendly! I came in to register for the 3-day free trial, and Harman gave me such an awesome tour. He was very respectful and was able to answer all my questions and concerns. The gym itself was amazing. Lot's of high quality equipment and amenities for recovery. Would highly recommend people to check it out at least once.

Positive experience: - Spacious gym with a variety of equipments. - One of the employees that stood out for me was Harman. He's always warm and friendly. - The other receptionist can improve their customer greeting gesture as I've seen a couple of times they don't even bother to welcome the customers. - The Wi-Fi connectivity has been a consistent issue. - Please also put more efforts towards cleaning the washroom on a consistent basis.

Fantastic experience: Good set of machines, good space and a swimming pool. Free parking for 3h

Negative experience: Their wifi does not work and there’s no signal reception in the gym.

Fantastic experience: This is my favourite location to go because of the friendly staff especially Vladyslava very polite and energetic for hot yoga. Odessa is an excellent instructor really knows how to make the class exciting!!!!!

Fantastic experience: Wonderful gym. Harman and the staff are awesome. Would definitely recommend around this area. Has everything i need to get the job done on my training.

Fantastic experience: I had a great experience with Harman when I joined GoodLife Fitness. He explained everything clearly, was patient with my questions, and made the membership process simple. Thank you!”

Negative experience: I had a awful experience today. I booked a yoga class for 11am(by Luda K). When I got there, some lady told me that yoga class was cancled. She was even not a staff. At least 10 people who showed up for the class wasted their time. I didn't get any notice about cancellation. I didn't get any explanation about situation. This is really ridiculous. I didn't want to start my saturday morning with this bad feeling.

Fantastic experience: Harman was super friendly and helpful when I signed up for my gym membership. He made the whole process easy and welcoming. great customer service!

Fantastic experience: Me and my friend had a tour of GoodLife Madison Centre today with Harpreet, and he was fantastic. He was professional, approachable, and very knowledgeable about the club. Harman Singh took the time to answer all of our questions, explained the facilities clearly, and made me us comfortable throughout the visit. His friendly and motivating approach left us with a great impression of both him and the club.

Fantastic experience: The wet sauna and swimming pool combo is unbeatable. This is the best Goodlife fitness there is in town.

Fantastic experience: Great location. Great for late evenings.

Positive experience: New update Now is good. It's better ...................... So you renovated second floor and extend the area but Still there is AC issue , and you just used some more Fan ! Are you kidding me? Have you ever listen to the people regarding AC issue. But you gave all good and fresh area to Personal training and even you extended for them ? I can say all good area are belong to them. Because they pay more money and they can train there but upstairs still there is AC issue. Please donot comment we gonna fix etc etc , instead of saying, just do it. And lastly we DO understand! you better check your self and do better.

Negative experience: Not satisfying though ..

Fantastic experience: Absolutely fantastic Gym wonderful staff great environment. Amazing Fitness members honestly just a community. I am very happy to be working out here I would give this place. A five star absolutely recommend this place to everybody by far the best Gym and all of Toronto in my opinion.

Fantastic experience: Homa the front desk manager and heidi are wonderful front desk employees, They’re so kind and welcoming. You’ll absolutely love this gym. The equipment is outstanding and up to date. I would 100% recommend that everyone choose this gym as their go to gym. Everything is very clean and the environment is amazing and friendly. The members are respectful and won’t take your equipment if you’re using it, and they have a pool and yoga room.

Negative experience: I have been going to this gym for the last 5 years. They have friendly staff and personal trainers. All the equipments are well-maintained. I love that they have swimming pool and sauna, although sometimes it has closure. All is well until… I would like to file a complaint to the recent renovation to the 1st floor. They blocked off the stretching area on the turf for personal training purpose, meaning for those of you who would like to stretch after workout need to go through the alley and go up to 3rd floor to stretch. They also moved some machines to the personal training area so that general public do not have access to those machines. This creates huge inconvenient to the customers and I am reconsidering changing my main gym.

Fantastic experience: Very friendly staff and really helpful also the place is fantastic highly recommended!!!

Fantastic experience: Better than other Goodlife clubs in North York. Spacious Weigh-lifting, cardio space with ample equipment & mens changing room with loads of locker. The staff were friendly and helpful. I liked multiple flat bench, cable machines, lifting platforms and multiple dumbbells workout areas. Was not able to explore everything in one visit. The air conditioning wasn’t working in the upper deck, probably due to ongoing construction, hopefully gets fixed soon. Better than Goodlife Yonge & Finch for sure. Youth aged members but respectful. Improvement suggestions - Need more incline & decline bench press (1) and mens shower had an unusual smell which wasn’t pleasant. Overall-Recommended for Gymrats

Positive experience: The gym is now bigger then before with a lot of machines but my one bias is that the new chest supported T-Bar machines suck, its uncomfortable and I just prefer the old ones.

Fantastic experience: #1 Goodlife in Toronto. This gym has it all great staff, all the equipment you ever wanted including hot yoga, pool, the best steam room and 3 floors of equipment for all your exercise needs. Not to mention one of the floors just tripped in size and got a full renovation with great lighting, brand new equipment and a huge turf zone.

Fantastic experience: Signed up again after a few years being inactive and Harman was very chill and knowledgeable about how to get back into it, explained the different packages and opportunities really well. Definitely would recommend signing up here!

Positive experience: This is one of the few decent locations for a workout.

Fantastic experience: I move a lot because of my work but i have to say that this is the best goodlife location that I have been to. Very friendly staff, well organized, huge gym with lots of machines and very clean!

Fantastic experience: I love this fitness centre! What made it most appealing are the people who work here. Everyone is super friendly. One person who really stands out is Vladislava. She is always so friendly and personable and very knowledgeable. She went above and beyond to answer all my questions.

Fantastic experience: It good but the thing is the slow clean the pool great job not putting fown the pool.clean excellent work i only use the pool steam room only that all dont need use anything else i good

Fantastic experience: Great and spacious gym that I love working out in. Shout out to Harman who is amazing and kind at the front desk who helped me out when i wasnt feeling well after a workout! He sat with me and made sure I was feeling okay. Top notch place.

Negative experience: I am writing this review to help the gym improve its service quality, as well as to protect my legitimate rights and personal privacy. Around 9:45 PM on August 3rd, while I was exercising at Goodlife Madison, I used a personal tripod, wore headphones, and was facetiming with my friend. A female customer nearby asked if I was recording a video, and I politely and clearly stated that I was not recording any video. After finishing my workout, I went to the women’s bathroom to take a shower. Right after I had finished showering and was still wrapped in a towel, not yet dressed, a female staff member named "Paniiz" abruptly entered the shower area to question me about "recording videos," based on another customer’s complaint. Although I clearly reaffirmed that I was not recording any video, she continued to warn me to "be careful" because customers were upset. The act of a staff member entering the bathroom while I was in my most private and vulnerable state was unprofessional and displayed a severe lack of respect for personal privacy. Having a stranger approach me in such a sensitive situation caused deep psychological discomfort, anger, and frustration. I felt unjustly treated because I was not recording anything yet was approached as if I had done something wrong. The repeated warning to "be careful" intensified my feelings of being unfairly accused, causing anger and resentment. This situation left me completely passive, unable to fully and comfortably defend myself at a moment when I felt most vulnerable. This type of scenario can lead to prolonged feelings of stress and damage to personal self esteem. The attitude of this staff member was entirely unprofessional and inappropriate. Respect for customer privacy is the minimum standard expected in any professional customer service environment, especially at a gym. Entering directly into the shower area without prior notice or patience is highly unacceptable and disrespectful. I question how a well established gym like this can lack clear protocols for addressing customer complaints. If proper procedures had been established, staff would not act so impulsively. This incident clearly indicates insufficient employee training, particularly regarding communication skills, conflict management, and empathy toward customers. I would like to emphasize that, from now on, if any issues arise involving this particular employee displaying disrespectful behavior or difficulties toward me, I will consider it as personal retaliation due to my posting this review. I sincerely hope the gym will carefully review and retrain staff in basic communication and conflict-resolution skills to prevent similar negative experiences from happening to other customers in the future. Thankyou

Negative experience: Sema is not a good yoga instructor, PLZ, get someone better and who really love YOGA!! ASAP

Fantastic experience: Harmandeep was knowledgeable, empathetic, and understanding as he walked me through the options pursuant to joining. He was a favourable factor.

Positive experience: Some say it's crowded and tiny, but I like it. It's in the area I live in, has a swimming pool, plenty of machines, free weights, steam room, large group fitness area, and spin classes. They are also tripping the size of one of their floors, so I'm actually really excited about when that floor finishes. The gym also connects to the sheppard center, so you can get there underground if it rains. All in all, I have nothing to complain about. More squat racks would be great - sometimes I have to wait for them as there's only 4, but otherwise it's not a bad gym

Fantastic experience: Best gym Eva

Positive experience: Been going to this gym for some time now. I usually go at night due to my work schedule. The gym is currently under construction but still a decent amount of equipment available. They also have a swimming pool which is awesome. I had a negative experience tonight where I was in the change room and an overnight housekeeping staff was dusting the top of the lockers with looks like a lengthwise mop (just looked it up, I guess it’s called a microfibre mop)? I noticed he was doing this after I came out of the shower and walked towards my locker. I noticed that as he was mopping above the locker, he would bring down the mop and shake it, causing dust to aerosolize. I’m allergic to dust by the way. Shortly, I became congested and my throat started to itch. I got out in time and took Benadryl right away. I’m still congested and my throat isn’t itchy. What if there was someone that was more sensitive to dust than me resulting in a compromised airway? It was upsetting the lack of consideration from this staff. I just called GoodLife to make the front desk staff aware of the situation and the staff was very receptive and understanding. That’s why I’m giving this gym a lower rating.

Fantastic experience: Attendant is nice and very cleab

Negative experience: Overall, the gym is fine, but a few things are frustrating. Personal trainers act like they own the place. On certain days, they don’t wear uniforms at all, which makes it hard to tell who’s staff. From a health and safety perspective, that’s a concern!!if someone needs first aid, how are members supposed to know who to turn to? Personal trainers also rarely use the designated personal training zone, even when it’s completely empty and the rest of the gym is busy. Instead, they take over the turf area. On top of that, most trainers seem to run their clients through the same handful of exercises, with little variety or personalization. Renovations are in progress, which is great, but there’s no AC on the third floor during this time and only one small rented fan for the whole area. If money’s being spent on upgrades, renting a few more fans doesn’t seem like too much to ask. I guess owning a couple would be too expensive for them. Lastly, it's pretty clear they don’t actually read reviews, but they just reply with generic, copy-paste responses that sound like they came from ChatGPT.

Positive experience: I’m not a huge fan of this gym overall. It’s located in what feels like a dark basement, which I find a bit uninviting. I also don’t appreciate how some of the personal trainers walk around like they own the place and occasionally give you strange looks. The gym-goers can also be a bit intense; I’ve noticed people staring for longer than is comfortable. That said, I’m giving this place 4 out of 5 stars because the front desk staff are consistently friendly and professional. Most importantly, the manager was extremely understanding and respectful when I needed to cancel my membership due to a valid reason. She made the process easy and didn’t give me a hard time at all, which I really appreciated.

Fantastic experience: I've been coming to GoodLife for a long time, and it's truly one of the best gyms around. The space is huge - three full, floors - always clean, and I love that they're planning to expand even more. I've tried LA Fitness before, but honestly, it doesn't even compare in terms of cleanliness, atmosphere, or staff. The team at GoodLife is always friendly and helpful. Homa and Chao especially stand out - they're both so kind, welcoming, and create such a positive vibe every time I walk in. It's not just a gym - it feels like a great community.

Fantastic experience: Big space! Gets fairly busy so try to go on off hours

Negative experience: Not worth it at all. The gym is poorly organized with construction everywhere and outdated machines. Prices are way too high — $110/month for unlimited, while Planet Fitness offers much better value at just $30, with cleaner and newer equipment. Even LA Fitness is only $56/month and far more organized. I’ve tried multiple GoodLife locations and none met expectations, especially for someone who trains daily. Honestly, Planet Fitness or LA Fitness are much better options.

Fantastic experience: GoodLife Madison Centre is like my second home for almost 2 years. All the staff are so friendly specially my favorite person in the club is no other than Hooma! She’s very approachable, she always help me as best as she canKeep up the good work girlie! Love love!

Negative experience: Do not book with Odessa, she’s extremely rude.

Fantastic experience: Highly Recommend This GoodLife!
A couple of months ago, I signed up at GoodLife, and it’s been a great experience ever since. The gym is huge, fully equipped, and always clean. The staff are some of the nicest people—always cheerful, supportive, and motivating. One of the best features of this location is the great pool and steam room, which my family and I really enjoy. They’re perfect for relaxing after a workout or just taking some time to unwind. I want to give a special shoutout to Homa, who helped me and my family sign up. She’s been incredibly helpful with everything—from booking group classes to guiding us through personal training options. She's always friendly, welcoming, and professional. Anytime we’ve had questions or concerns, she’s answered them clearly and kindly. Thanks to Homa and the amazing team, going to the gym feels more like a positive routine than a chore. Highly recommend this location!

Negative experience: Avoid GoodLife Fitness North York - Dishonest Sales Tactics Had a very disappointing and frankly shady experience with the North York location, specifically with a rep named "Homa". She deliberately misrepresented the membership pricing - quoting a rate as if it was per month, when it was actually bi-weekly. Worse, she pitched pricing for two people but framed it as the total rate rather than individual rate to make it seem cheaper. Once we were ready to sign up, trying to rush us into signing up without clarifying anything. This wasn’t a simple misunderstanding - it was clearly done with intent to deceive and push a sale. It was very shady, deceptive and unethical. I’d seriously reconsider trusting any business that trains its reps to operate this way. Based on this experience, I wouldn’t trust this gym with my money or personal information. If this is how they treat potential members, I can only imagine what it’s like once you're locked in. Save yourself the trouble and go somewhere that respects its customers.

Fantastic experience: Salle bien équipée, la piscine est un vrai plus. Les coachs sont au top

Positive experience: Great location. Lots of equipment. The members who go there tend to be more considerate than many other locations. Change-rooms are usually clean. I have always been able to find parking when I drive there. Yorkmills train station is very close by.

Fantastic experience: Today was my first time going to hit class with Nima I felt great and it was a great experience it would be wonderful if you guys could extend it to more than 1 day a week.

Negative experience: Not worth the money - other gyms are better 1. Broken pool - was never fixed. The one at Madison centre has been broken for 9 months before I decided to leave . Similar with other broken gym equipment, took way too long to fix. This location in particular is old and tired. 2. Sneaky membership arrangement. My 13 year old son also had a membership attached to my account as a family member and paid by me. But when I cancelled my membership it apparently didn't automatically cancelled his eventhough he is a child and not paying for it. Not only that, they changed his membership without the family discount automatically to a higher price , no notification to me the account holder . 3. Horrible customer service. The manager could not even record my complain instead gave me a head office number to call. So if you considering to join a gym, go to LA fitness across the road instead , much better facilities including 25m lane pool and better customer service for half the price of membership.

Positive experience: Great staff, clean gym!

Fantastic experience: I came to this gym and it was a very good experience. I enjoyed it just looking and seeing where everything was. Was to complete all of my exercises with no problems. definelty planning on coming back

Fantastic experience: Intellect over enforcement agent{s} at the front desk.

Positive experience: Great staff and location. However music is way too loud. No one wants it's so loud at 5am.

Fantastic experience: I love the atmosphere, clean, wel organized and attractive, I also recommend group classes which is amazing

Fantastic experience: Love it, lots of different classes..

Negative experience: Pool dosent work only do maintenance during the day

Fantastic experience: I would like to thank Mal the front desk manager for her professionalism and courtesy she was easy to talk to and very helpful

Negative experience: The gym has pretty much all the basic equipments you need, swimming pool, strength and cardio, and some classes. However the sales person is always extremely rude for no reason at all, zero patients whatsoever, when I ask any question, it seemed like they didn’t understand anything

Negative experience: all the information this location gave me was wrong. I spose to use the gym 1 more month after i cancel the membership, I got in nowhere.

Fantastic experience: I’ve been going to GoodLife Fitness at Yonge and Finch and I honestly love the vibe here. The gym is clean, well-maintained, and has all the equipment I need for a solid workout. The staff are super friendly and helpful, and I always feel welcomed when I walk in. It’s usually not overcrowded, which makes it easy to follow my routine without waiting around. Definitely one of my favorite locations!

Fantastic experience: I want to give a big shoutout to Jim Lander Keegan for finally helping me log into my GoodLife account after three months of trying. Ever since I joined, I had been left in the dark — no one was able to assist me properly, and I had to rely solely on my physical tag just to get into the gym. Keegan was the first person to actually take the time to resolve the issue. He was patient, professional, and genuinely helpful — exactly what customer support should look like. Props to him — he deserves a raise. If more staff were like Keegan, member experience would be next-level.

Fantastic experience: ⭐️⭐️⭐️⭐️⭐️ Taso! From the moment I walked into GoodLife, Taso at the front desk made me feel welcome. He was personable, answered all my questions with ease, and even gave me a thorough tour of the facility. His professionalism and enthusiasm made such a strong impression that I’m seriously considering joining. I’ll also be recommending GoodLife to all my colleagues at 1-800-GOT-JUNK headquarters up the street—this is exactly the kind of gym experience we’ve been looking for!

Negative experience: The steam room has a persistent, unpleasant odor that makes it almost unusable. It smells like there could be mold or bacteria buildup, which is concerning for a space meant to promote relaxation and wellness.

Negative experience: We were very excited to try out Goodlife and hoped to change our subscription from LA fitness to Goodlife however the people standing in the front (I don’t know what’s their title, they let u in and out and do the registrations) were very ignorant and wasted our time a lot. We came in to workout as a group and my 3 other family members already had the membership. Somehow the workers felt the need to make us wait for quite a good time while two of them were absolutely free just waiting to assist the next members, to just tell us about a mistake that they themselves had made and because of their own mistake they won’t be able to let us use the 3 day trial. They ended up letting us in for that one time however I don’t need to switch my membership to a facility where I am ignored and feel disrespected. However I had the privilege to meet the manager of this branch as we were working out and he is genuinely a very nice person and I respect him, I hope that he gets to know these concerns and hopefully work with team on fixing it.

Fantastic experience: I have Type 1 diabetes, and after the pandemic, my weight gradually increased, which led to a higher need for insulin and made my blood sugar levels harder to control. About a month ago, I started personal training with Coach Joe at GoodLife Fitness. He created a very professional and detailed training plan for me, progressively improving my muscle mass and overall metabolism. In addition to the training, Joe also adjusted my diet based on my condition—carefully planning both the amount and types of carbohydrates, managing my carb intake while ensuring I get enough protein and nutrients. This not only helps with blood sugar control but also supports my muscle-building goals. Now, just about a month into personal training, I’ve already seen a significant increase in muscle mass, my insulin usage is gradually decreasing, and my blood sugar levels have become much easier to manage. Joe is a truly professional and patient coach—I highly recommend him! 我有一型糖尿病，疫情之后体重有所上升，导致对胰岛素的用量也逐渐加大，而且血糖变得越来越难控制。一个多月前我开始在 GoodLife 健身房跟教练 Joe 训练。他为我制定了非常专业、细致的训练计划，循序渐进地提升了我的肌肉量和整体代谢。 除了训练以外，Joe 也根据我的身体状况帮我调整了饮食计划，合理规划碳水的总量和种类, 控制碳水的摄入，同时确保摄取足够的蛋白质和营养，不仅有助于控制血糖，也支持了我的增肌目标。 现在训练刚刚一个月左右，我的肌肉量已经有了显著的提升，胰岛素的用量开始逐步减少，血糖的波动也变得更加平稳，控制起来比以前轻松多了。 Joe 是一个非常专业又有耐心的教练，真的非常推荐他！

Fantastic experience: I’ve had a lumbar disc bulge for several years, and I used to experience pain radiating from my lower back down to my leg every single day. I needed to visit a chiropractor almost every week to manage the discomfort. I started training with Joe at GoodLife Fitness over five months ago, and I’m still working with him now. He created a well-structured and personalized workout plan that gradually strengthened my core, glutes, and leg muscles, all without causing any injuries. Thanks to his guidance, my lower back has improved a lot, and I rarely need to see my chiropractor anymore. I highly recommend Joe—he’s knowledgeable, professional, and genuinely cares about his clients. 我有腰椎间盘膨出的问题好几年了，之前每天腰都疼到腿，一周要去看一次脊椎按摩师。后来在 GoodLife 健身房开始跟教练 Joe 训练，到现在已经五个多月了，我现在也还在继续跟他训练。他帮我制定了很细致的训练计划，循序渐进地增强了我的核心、臀部和腿部肌肉，整个过程没有受伤。现在我的腰基本没事了，也很少再去看脊椎按摩师了。真的很推荐 Joe，他非常专业，也很有耐心。

Negative experience: Great location, too bad mens shower and steam room is never clean and it smells any time of day you go, specially the steam rooms entrance and inside

Fantastic experience: nice gym very good