GoodLife Fitness Sudbury LaSalle and Gary

Fantastic experience: Everything’s been great, no complaints at all. I just really miss having a punching bag around. If it’s possible, it would be awesome if you could bring one in.

Negative experience: Went here with my partner to see if we wanted to get a membership. The gym is not clean. Too many staff at the front desk and not enough staff cleaning. Bathrooms were disgusting with garbage all over the floor. Reeked of sewage it was gross.

Negative experience: Showers reak of sewage, dirty gym

Fantastic experience: Spoke with Marc who did a great job explaining the different packages listened to my needs and signed me up for fitness package that suited me start my first training session today!

Negative experience: As a loyal GoodLife Fitness member, I’m extremely disappointed with how little they value their members. When I called to cancel my membership, I was told it could be done immediately without penalty. Now I’m being told otherwise, with no flexibility or exceptions—even for loyal members like myself. They also refuse to pause memberships under any circumstances, which shows a complete lack of consideration. Given their 1/5 rating on the Better Business Bureau, it’s clear I’m not the only one dealing with these issues. I’ll be moving to Planet Fitness, where members are treated with more respect and fairness. I can’t recommend GoodLife to anyone.

Negative experience: Worst staff I have ever dealt with, I told them I don’t need a trainer be he insisted and would not take no for an answer and became aggressive, then they had screwed up my account and double charged me. I had enough and cancelled my membership without even one visit to GoodLife for a workout, I told them to cancel my account witch they did not and charged me again and again causing me to have 2 NSF in my account of 96 dollars which they will not return. Hanse the reason I only put enough money in this account to keep rip off artists from helping them self. Not bad cost me over 300 dollars to have a one month membership.

Fantastic experience: Great gym in Sudbury!!

Negative experience: The staff have Welfare Status

Negative experience: Staff are stupid and the manager revoked my membership cause his he was mad at himself and taking his anger out on me for no reason. Gym is also overpriced and a scam. They hire staff to clean for less than minimum wage cause they are too lazy to do it themselves. Switch to planet fitness for a better experience and price. Very disappointing at goodlife.

Positive experience: I did the 6 session personal training package, absolutely loved it and my PT, Kam, super super kind and very motivated and supportive, long term is extremely expensive tho, not very affordable and it's a shame for those who are super committed but can't because of how pricy it is. the price in general for memberships is expensive compared to other gyms with the same benefits and perks. the front desk staff are nice but aren't super knowledgeable of anything else than signing up for a membership, and wouldn't let anyone speak to a manager even when they couldn't answer our questions. Some staff are also super rude, as i heard some talk negatively about other clients to other staff members, behind their backs on multiple different occasions. and it's super unprofessional and disrespectful, also makes some clients and those using the gym uncomfortable to hear how they speak negatively about their members. the gym itself tho is a nice place, and same with the class instructors and classes are enjoyable

Fantastic experience: Been going here for so long, truly impeccable service. Do it and thank me later :)

Fantastic experience: Hands down the best gym in the city. Friendly staff greeting you the moment you walk in the door. Tones of equipment and a clean environment. The patrons are always happy to be there, and happy to help anyone new. I don’t just go for a workout, I go to get the whole experience.

Fantastic experience: A lot of good machines for specific exercises. Bathrooms could use either re-grouting or retiling. Excessive use has prematurly put too many kms on the tiles.

Fantastic experience: I’ve been to many GoodLife group classes across Canada, and Lisa B is hands down the best instructor I’ve ever had the pleasure of taking a class with!

Fantastic experience: Updated my membership so I can attend both Sudbury locations, I enjoy the atmospheric experience (big windows, lots of sun) people seem very nice, staff has been great. You know what you’re getting at a GL.

Positive experience: I pay for an advanced membership, and I'm limited to one tiny towel per visit... That won't even dry my feet...

Fantastic experience: Great place to go to great and friendly staff great instructors every class I go to is a great workout the instructors make the class fun to go.to

Negative experience: I am disappointed with the service I received at GoodLife Lasalle Branch. After being informed that I could visit other GoodLife locations, including the Lasalle Branch, 12 times as a member of GoodLife Regent Street Sudbury, I was denied access to the Lasalle Branch and told to pay for its use. The staff member on duty, Karen, did not handle the situation well, and I had to drive back to GoodLife Regent for another 30 minutes. I will not be returning to any GoodLife branches in the future and will instead choose to support the YMCA

Fantastic experience: Excellent gym and totally worth it’s fees.

Positive experience: Good gym, lots of equipment and nice staff. Clean but garbages are often full and overflowing and paper towel dispensers are often empty and not refilled to the point that I've come to expect it. Some equipment also uses rubber handles and a few of them are not glued properly and roll when you grab them. Not really any other negatives, sauna is rarely out of order and lots of showers. Good for all kinds of training no matter what you like to do and in the two years I've been coming here I've never met someone who wasn't kind and respectful

Negative experience: Beth made it very head to get in and get in rolled, decided to not join due to her bad customer service. NOT RECOMMEND AT ALL.

Fantastic experience: The place to be if you're a meathead. If you're not a meathead go to Planet Fitness

Fantastic experience: My favorite gym especially after midnight so quiet

Positive experience: I go to goodlife on lasalle multiple times a week and it is a well maintained gym. It is quite busy when I go but if I wait a few minutes in-between workouts, I'll generally get the machine I am looking for. The sauna is not the greatest and it tends to break down every few months but at least they have one. If it wasn't for the location and mediocre price, I'd probably go workout somewhere else.

Negative experience: Very costly and the behaviour of the staff was also somewhat disrespectful

Negative experience: Karen's the best

Fantastic experience: Well maintained, wide variety of machines and plenty of free weights. Little busy in the evenings but definitely the best in town.

Positive experience: The facility is nice and big, the equipment is well spaced in between and the gym was fairly clean. A downfall is how busy it is, but it means they're doing something right. For those who are new and hesitant to go, yes it can be intimidating because it is busy but remember that everyone is busy doing their own thing and that no one is judging you

Fantastic experience: Best overall gym in sudbury

Fantastic experience: It is usually really busy on Monday, Tuesday and Wednesday. Also parking is sometimes really hard to find. Gym itself is clean and has a lot of equipments.

Fantastic experience: It is a gym

Fantastic experience: Great welcoming staff always .

Positive experience: Been member since 2017, it's good branch but some equipments need maintenance

Negative experience: This club needs new staff! Cleaning and management! This building and club is brand new and is in terrible shape! It’s filthy! Only took a few pics but you can see years of grime built up on everything! This isint the pattern on the tile it’s filth and grime! A facility this size needs a full cleaning staff working periodically throughout the day! It’s been mentioned before! Customer service isint great either! Rude, short, abrasive. Come on goodlife bring it back to that gold standard! If Patch went on a tour of this facility he’d close it down!

Fantastic experience: Busiest in town, but always clean, and the staff are all friendly. No complaints

Negative experience: Worst staff if any goodlife I have ever been to and I have travelled a lot across the province. Super rude and when I went to talk to the manager he was even ruder. Sudbury needs better alternatives

Fantastic experience: Goooooodddd

Fantastic experience: Bestest staff!

Fantastic experience: The most amazing and friendly staff, very clean, great atmosphere!

Fantastic experience: Good place to workout and great personal trainers!

Fantastic experience: Lasalle Goodlife has a great variety of equipment and classes with enthusiastic instructors anxious to educate and motivate you on your way to a healthier lifestyle.

Fantastic experience: Worth the higher payments. Very spacious and clean. 24*7 open which makes it very convenient.

Positive experience: Good after 10 pm. It only has two bench press so it can get quite busy if you need one.

Fantastic experience: This is an awesome place for both beginners and pro bodybuilders. Best atmosphere and amazing staffs! Especially front staffs have top quality service.

Negative experience: Horrible customer service, the representative at the front desk turned away me and my companion from trying out the place for a day pass, making us spend 50 minutes of travel for a dissatisfying experience with Good Life. I’ve had a better experience with World Gym

Fantastic experience: Front desk staff was super nice! Gym was super clean and great vibe.

Positive experience: Great gym, staff are friendly and respectful. Gym is clean. Casses are fun. Good service. Good variation of equipments.

Negative experience: Employees are bit rude . I had a bad phone call with one of the employee where she was not ready to give her name nor let me talk to her manager. But disconnected the call without courtesy . But overall it’s a good fitness centre.

Fantastic experience: I love this gym, I wish I lived in the area to go to this specific gym regularly. It's always clean, employees are always kind, and great options for equipment. Of course the massage chairs after the workout is an added bonus!

Positive experience: New comers! Make an appointment with Nick. This guy is unreal and knows what he's talking about. Was a blast going through the gym with him. Equipment all in good order. Nice place. Sauna Is small, like 3 people small

Negative experience: Honestly really nice gym and big with a sauna, massage chairs, a women’s section etc but way tooo pricy!! Like a gym shouldn’t cost almost a $100 for a month’s membership, im trying to be fit not broke. So yeah I’d consider other gyms just because of that price tag.

Negative experience: I am not using GYM from the day first and today when I called to GYM to cancel my membership, the representative talked with me in a rudely manner. She was yelling at me and said you will be charge again either I am using GYM or not. I will not recommend anyone to use it. Better to use other GYM.

Fantastic experience: The place is definitely one of the nicer gyms I've been too, and not just because of the location but the community as a whole. Super friendly staff, any inquiries or problems are usually resolved right away, and you can expect to get some nice chats in between sets if that's your cup of tea. The fact that the front of the gym is a wall of glass just adds to the ambience of the workouts. Would definitely recommend to visitors and old and new GoodLife faithfuls alike!

Negative experience: Travelled to Sudbury for work and came to this gym to continue my workout schedule. This is a terrible GoodLife location. There’s definitely no gym etiquette here. People that use the gym don’t care and it shows. People don’t put the weights back properly, nobody wipes down the equipment after each use, the change rooms are a mess, some of the weights are old and cracked…. The list goes on and on. The staff doesn’t seem to go around and organize the equipment. This would never happen at my home GoodLife gym. Also, the equipment is so close together to the point where you can’t even put a 45 pound weight on the bottom rack of the bench press station because the weight hits the wall. I would never come back. The south GoodLife in the mall was way better. Smaller gym but way better experience.

Positive experience: Not here often but I do like this location as it's open and clean.

Fantastic experience: Amazing place to workout. Very friendly and open environment.

Negative experience: Worst spin class I've ever taken even the instructor was bouncing on her seat very disappointed

Positive experience: Decent facility, kept pretty clean. They have lots of machines and options, but it's always so busy.

Negative experience: Have called many times over the fact that I had a hold placed on my account, continued to take money and take money over and over again. Been to a few gyms now and I’ll tell you this place is unethical and doesn’t care about you at all

Negative experience: When GoodLife was at the mall before COVID hit, I won a 3 day membership. So as I went to go and retrieve my prize, they made it permanent. However, that's not what I won. I even tried cancelling the membership and they wanted over 900 bucks just to cancel the membership. I wouldn't recommend going with these guys to work out. Because they're nothing but a bunch of scammers.

Negative experience: I have never seen such rude staff in my entire life. Every time I leave the gym to thank the staff they wouldn’t respond to me or look at me while they are texting and using there phones. I asked to talk to the manager to tell them that the tanning bed is broken and has a crack that burned my back the associate said “ok, have a good one” They make me feel like they are doing me a favor for paying a lot of money to workout there. The gym equipment is well maintained and clean but the staff needs to be trained better on how to be nicer to clients. The only reasons I go there is because it’s the only nice gym in all of Sudbury. I’m new to Sudbury and the staff in this gym makes me hate the whole town. I’ve been to so many goodlife gyms in all of Canada but have never seen worst staff than the ones in this Sudbury location. The mangers need to be better than this.

Positive experience: Open 24-7 , relatively clean for the most part , decent amount of equipment. For how many members their are , this place should be a lot bigger. Especially the sauna that can only accommodate 3 ppl. Some of the studios / rooms seem like a waste of space.

Fantastic experience: Amazing place to workout. Very friendly and open environment.

Fantastic experience: Very big facility with all you need for fitness

Fantastic experience: Fantastic

Fantastic experience: One of the bigger GoodLife gyms I’ve been to - I go here every time I visit, clean location, they’re often busy but have dedicated spaces for various types of workouts and considering how many people attend its well spaced out and doesn’t result in having to wait too long to use any of the equipment.

Fantastic experience: Great clean facility.

Fantastic experience: TARE AND REPARE

Positive experience: Loved doing the HIIT, the trainer is amazing at keeping everyone in it.

Fantastic experience: Great staff

Fantastic experience: Great gym

Negative experience: If I can give them 0 stars I would. Terrible management. Their booking cancellation policy is terrible where they suspend your membership for a week after you cancel your appointment 3 times if it is not 5 hours in advance (as if anyone would know 5 hours in advance) I recommend you taking your hard earned money and signing up elsewhere.

Negative experience: Stay far away from this gym! Only money grabbers here! When everything was shut down in March my training sessions and membership went on hold.. I had continued to hold everything after the gym had opened because I work a high risk job and didn't feel comfortable going in. I called last week because I had 10 personal training sessions left.. and I wanted to get my money back for them.. they proceeded to tell me that they were giving out refunds in July... but because I didn't have an email on file they couldn't contact me.. but I had a phone number? Why not pick up the phone and call!? I then call corporate.. of course they were saying the training sessions are non refundable. I decided to cancel my membership after telling corporate what happened I knew I wasn't getting my money back. Extremely disappointed in this gym.. as I was a membership for over 10 years. Nothing but money grabbers! Stay far from this gym! Support the local gyms instead!

Fantastic experience: Excellent clean bright open good life. Tons of great equipment and respectful staff and patrons.

Fantastic experience: 5 star for officially becoming a 24hr gym! Thank you ❤

Positive experience: Staff was very helpful. The gym is large and open. Lack of plate loaded machines was a bit disappointing. Dumbbells go to 120lbs. Lots of squat/deadlift stations.

Fantastic experience: Has everything you need for a well rounded workout

Fantastic experience: I just started going; no real interaction with workers due to covid, but i really enjoy what equipment i've used so far. I was very anxious at first, but actually am enjoying it now!

Positive experience: I wish that people could stop using their cell phones while exercising. Losers

Positive experience: This gym is clean and has a great variety of well maintained equipment.

Positive experience: It's a decent gym. I don't see any power racks, though, unfortunately.

Positive experience: Nice big place. Turf mat, women's section. Has everything. Sauna isn't authentic though...

Negative experience: Lie and cheat you out of your money. Don't go here. Was promised a guest pass for my out of town family member and and the associate told us a different story than the previous person I checked with 3 days ago. Almost wouldnt let my family attend and charged me $20 just for an hour long visit. What a rip off here. Will never renew my membershil!Gym etiquette is not widely enforced. People don't wipe down their machines, so lots of germs and people drop their weights making very loud clings all the time. Also the weight benches are always full.

Positive experience: Nice gym. Go regularly after you join. If you book and don't show up, you need to cancel the booking. If you don't cancel the booking, don't go, and repeat this two times, you get banned for a week.

Positive experience: My partner says it has good windows and good equipment. Needs more power racks. Loses a star because stretching area is dirty and needs to be cleaned.

Negative experience: Will not recommend going to this place during covid as the manager will not let anybody in without a mask even if it is your first time in 3 months . Masks are only required from entrance door to locker room HOWEVER masks are not mandatory while you are on the gym floor. Even if u want to purchase one from them they do not sell it so the only option you have is to go back home and “GET YOUR MASK”. I support their initiative against maintaining a safe environment for everyone but on the other hand it’s ridiculous to see that they do not have an alternative procedure for people who have forgotten their mask at home or work . Very disappointing and not worth the fee.

Positive experience: I guess it’s better than average gyms in town, but compared to other locations such as North Bay, Timmins, Barrie, and Toronto, this location is disappointing in terms of cleanliness, layout & space, and machine quality. Men’s room including urinals and toilets is filthy. I don’t want to be critical but I just can’t understand how people can put up with its pungent smell. The gym layout is average, they can do far better with the design and layout since it feels very small. Other than that I don’t have any complaints.

Fantastic experience: Its my Gym

Fantastic experience: Great staff. I love it

Fantastic experience: They have great classes, weight, cardio and free weights. Come get your sweat on. Even the instructors are awesome.

Fantastic experience: It's very clean. Machines are plenty and all working, 24/7, staff is nice. What else wouls anyone need?

Fantastic experience: great place to excercise

Fantastic experience: I love going to this gym. There are tons of classes that you can take or you can take a virtual class. The staff is very helpful if you just want to learn how to work with the machines.

Fantastic experience: Gym has everything you need including towels. Open 24/7, friendly staff.

Fantastic experience: Best gym in town by far ! Great staff and with the new upgrades to the equipment it feels brand new.

Fantastic experience: One of the best branches

Positive experience: It's ok

Positive experience: Great location open 24hrs..clean and well maintained facilities.

Fantastic experience: They have great classes, weight, cardio and free weights. Come get your sweat on. Even the instructors are awesome.

Fantastic experience: Best gym in town by far ! Great staff and with the new upgrades to the equipment it feels brand new.