GoodLife Fitness Barrhaven Chapman Mills Marketplace

Negative experience: This locations general manager is horrible. Sarah is extremely rude, always read to have an argument and give attitude. Additionally she definitely has some discrimination issues because the way she treats all the elderly white woman is extremely different from the way she treats immigrant women. My siblings have had issues w policy and her, however during a complete separate issues regarding my billing fees she felt the need to mention in defense how my siblings had once broken one of the policy’s. This woman seriously needs to be rechecked as she most definitely doesn’t bring a positive energy to the gym environment.

Negative experience: The management is not professional at all. They bring men to fix the appliances without announcing before so ladies participants who selected this place should know that before loosing their time. It is easy process to send emails to their customers but the management seems to not care. The customers have plan to do instead of losing their time and effort

Negative experience: I don't know why they still keep the covid hours going when every other business went back to normal hours. Closing at 9:00 o'clock on weekdays Saturdays closing at 5:00 o'clock Sunday closing at3:00 o'clock The 3201 greenbank rd location I have hard time going with my working hours and when I make it which is once a week you can't even get to shower because (it is closed for cleaning) at 8:15 most days Iam there. I had to change my daughter's membership so she could go since her university comes first If there is 24 hours just for women Iam first to sign in because this location is just a waist of money with what they offer.

Fantastic experience: Went to it over the summer; great place

Negative experience: The hours suck and staff are not friendly

Fantastic experience: I have joined this gym a month ago and I have to give a big shout out to Gail M..!!!!!! She is the trainer I always needed. I’ve never exercised and have the stiffest body. My first class was the pound class with Gail. She walks in with tattoos and tight pony tail with red lipstick and the kickass attitude. I was so impressed! She is a powerhouse!! Wow! What a multitasker. She talks and works out and also watches and nods at you when you get it right and then sings the song too! The music she plays is also very upbeat and keeps you moving. I have screamed in the first couple classes and had cramps all over. The next day after that class I could barely walk. She has been so motivating and inspiring and that makes me book her class every week and do better. If it wasn’t her I wouldn’t have pushed myself so far. I also got a gold star once. She is so kind and she makes sure you are sweating in her class. GoodLife is blessed to have her. Gail is the best ♥️

Fantastic experience: I love this location, the staff are the kindest and it's always clean. Everyone respects each other and no judgment. I always get smiles from other members. I find the environment to be calm and respectful. I recommend this to all the ladies.

Fantastic experience: I would like to express my heartfelt gratitude to Sarah, the gym manager, for her incredible support and assistance. She went above and beyond to resolve an issue I faced at the gym and handled everything with such professionalism and care. Her dedication and kindness truly made a difference for me. Sarah is one of those rare individuals who inspire and motivate others, and she is a big reason why I decided to continue my membership at the gym after initially planning to cancel. Thank you, Sarah, for your unwavering support and for creating such a welcoming and positive environment!

Fantastic experience: Clean gym and helpful employees. Love working out here

Fantastic experience: Thank you to Cristiane at GoodLife Fitness for helping me reach my health target goal this year with Professional Personal Training sessions. She is so friendly, kind and ready with workout plans that challenge me to get maximum results. She is amazing!!!

Positive experience: I visited them just to see the gym (to understand if I like it or not, how big is that, which inventory do they have) and to ask how much is the membership (because it's not specified on the website). Instead of just telling the price, they made me to fill the form with like 50 questions regarding my health, goals, etc. That is frustrating that they collect A LOT of personal information (your address, age, health problems etc). Is that even legal? Next time I will reject to provide my personal info or will say a lie. I think it's illegal to collect such personal information. I would understand if they collected it when I am already signing a membership. But if you collect that info when I just came to ask "how much is the gym" - that's too much

Negative experience: Called me twice to say I have a free work out day offered by a friend and didn’t mention in any of the calls that I need a parent to come and sign documents. I took a bus from Stittsville and it took me 3 hours to get here and they didn’t let me work out and told me to come another day. Horrible.

Fantastic experience: I can't say enough positive things about Dawn as a class instructor at GoodLife Fitness. Her dedication, energy, and passion for what she does truly shine through in every session. I've had the pleasure of attending her Soul Body Barre classes regularly, and each time, I leave feeling rejuvenated, stronger, and more centered. First and foremost, Dawn's expertise is evident from the moment the class begins. She has a deep understanding of the Soul Body Barre technique and effortlessly guides us through each movement with precision and clarity. Whether you're a beginner or an experienced practitioner, Dawn provides clear instructions and modifications to ensure that everyone feels included and challenged at their own level. Beyond her technical proficiency, what sets Dawn apart is her infectious enthusiasm and positivity. She creates an uplifting and supportive atmosphere that makes you feel motivated to push yourself further. Her encouragement and words of affirmation throughout the class not only boost morale but also foster a sense of community among participants. Moreover, Dawn's commitment to her students' well-being extends beyond the studio walls. She takes the time to get to know each participant individually, addressing their unique goals, concerns, and limitations. Her personalized approach makes everyone feel seen and valued, fostering a sense of trust and camaraderie within the group. Overall, I wholeheartedly recommend Dawn as a class instructor at GoodLife Fitness. Her exceptional skills, positive attitude, and genuine care for her students make every session a rewarding and enjoyable experience. Whether you're looking to improve your strength, flexibility, or overall well-being, Dawn's Soul Body Barre classes are guaranteed to leave you feeling empowered, energized, and inspired

Fantastic experience: This is the BEST GoodLife location. Don't listen to the ramblings of Katie Pihl and others. They have very accommodating trainers, and members and staff are friendly and help out when they can. No matter what they make sure I get the best workout possible even if it is busy. You need to learn to pivot your workout routine if someone is using something. We all have too, even trainers. As for letting men in to the club? They have ALWAYS been attentive and take a sign around to let us know. I have even personally been approached cause I wasn't paying attention so they could make me aware that there would be a man at the front desk for a brief moment. Shame on you for targeting a business just because teenage girls or wives need their husbands to come in to pay for their memberships. I cannot recommend this gym enough to any women who want a safe and comfortable place to have an awesome workout.

Positive experience: The staff are nice and welcoming, and the gym is clean and doesn't smell. However, the hours are very limited, which doesn’t make sense. I know other GoodLife gyms are open 24 hours but they are not as pleasant, and I prefer a women's-only gym. Also, my data never works inside the gym, which is an issue my sister and mom also experience. I try to use their Wi-Fi, but it's frustratingly slow. It often gets very crowded, especially when personal trainers place their yoga mats right in the middle of the floor. The weights are limited, with only 2 out of the 3 benches usable. If I am going to pay $60 monthly, the least they could do is ensure that the Wi-Fi or data reception works, add more range of weights, and extend the hours on the weekend.

Negative experience: Tried to get a 10day pass , they made me fill up this whole form so they tell me in the end it would be 225$ . Never mind

Negative experience: Not a fan of this goodlife at all, probably the worst one in ottawa. The weights are never organized on any of the squat racks and the personal trainers are always taking up way too much space. Personal trainers need to be more aware of other people using the gym. They are always placing yoga mats in the weight section as if there aren’t less busy spots. They have also let men into the gym to help register their daughters and have not told the female members.

Fantastic experience: Friendly staff, clean atmosphere, and good classes. Great value!

Negative experience: Terrible customer service from the front desk

Negative experience: This gym is literally the worst gym I have ever been it doesn’t have the important equipment you need and these girls steal your stuff ugh don’t wanna go back ever again!!!!!!!!!

Fantastic experience: This gym is great. It’s such a comforting vibe being around women when working out. Completely transformed how I feel about going to the gym! I don’t understand the complaints about a lack of machines. There are a variety of machines that will suit ANY exercise you’re looking to do. The other day one of the staff members came around with a sign that said some men will be doing maintenance work on the premise. I really appreciated this and I’m sure other members did too. Definitely recommend this gym! <3

Positive experience: Went here for the first time last night, wanted to try out a women's only location. Staff were all welcoming and friendly. Would like to note that I did find that this location had older machines and wasn't held to the same cleanliness standards as the other location I typically go to.

Fantastic experience: Such an amazing location!!! So many different equipment options and a very new and clean space. Natty was so friendly and made me feel so welcomed in the space. I appreciate her help so much.

Fantastic experience: Amazing place & very friendly staff!

Fantastic experience: I like this place because of the fact it’s women’s only gym. Cristiane is so amazing trainer, she is great at motivating during the workout. Follows up frequently and very friendly. Her training helped me a lot in using equipment well and shape my body well!

Negative experience: the hours are laughable, on weekends it closes at 3pm??? the machines are old and mismatched as well.

Fantastic experience: Today was my first visit to this gym, and I had a fantastic experience thanks to Natty. She was incredibly patient and helpful, guiding us through the payment process and giving us a detailed tour of the gym's facilities. Her knowledge and willingness to assist made our gym enrollment a breeze. It's a great feeling to know that the staff here is so welcoming and accommodating. I'm looking forward to my fitness journey at this gym, and Natty's exceptional service is a big part of the reason why. Thank you!

Fantastic experience: Nice

Negative experience: Day training is too expensive and the staff is nearly inaccessible

Fantastic experience: This is by far my favourite GoodLife location, the gym is super clean and the staff are very friendly and super professional!! 10/10 recommend!!!

Negative experience: I was training like every day and sundently, 2 men dressed litteraly as men with hats began training with us. Everyone was shocked and looking at each other, we come here because its only for women. Many complained to the staff wich were very professional, but told us that these men identify as women and that it was just to try for one day, they said it was rare. What i find strange is that usually staff show all areas the fist time you come even the changing room, but they naturaly stopped at the changing room for these 2 men and did not show them inside, almost like if they knew it was a joke basically. I canceled my membership. They told me that it's the policy but forgot that they just let go a member of goodlife fitness for 2 guys pretending to be women for a one day try, and knowing that these men were feeling so unconfortable that they isolated themselfs in an empty seperate room were mothers bring their kids usually because it was basically a joke. There is no boundries in this business, I felt litteraly sad and bullied. I still stand by the fact that the staff were professional and respectful with members but the policy needs to be reviewed and changed because the perpose of a goodlife fitness for women is failling

Fantastic experience: Love the welcoming environment and the fact that it is a women's only location. Wonderful for others who can feel uncomfortable in other gyms!

Negative experience: Limited machines (unless you are only there for cardio), limited hours, bad policies, and poor customer service from the in-gym employees. They will interrupt you mid workout for meaningless things.

Fantastic experience: Staffs are amazing! Place is very clean. Been going here everyday after work. A very safe place for women to workout.

Positive experience: Its an okay place to workout but i still like the queensview location as it is big and have squash courts

Negative experience: PUT "WOMEN ONLY" in your business name. I keep driving to goodlifes that are only for women and wasting my time

Fantastic experience: Very clean, and amazing staff.

Positive experience: It’s a good gym and very nice staff. Only bad thing is the hours. It should at least close at 10pm on weekday’s and 7pm on weekends, like weekends is the only time people can sleep in and the gym closes at 3pm, really annoying!!!!

Fantastic experience: Excellent gym..

Fantastic experience: I love the women only branch in Loblaws, the staff is super nice, the place is always clean and after every workout everyone sanitizes the machine/weights they used. 10/10 recommend for women who want to workout in a comfortable environment.

Fantastic experience: Friendly and helpful staff. Enjoy your time will you are exercising.

Fantastic experience: My trainer is the best. She works towards your goals and is super sweet.

Fantastic experience: Great location that listens to COVID-19 rules. Recent comments by Kim V are misinformed are straight up wrong.

Positive experience: Its an okay place to workout but i still like the queensview location as it is big and have squash courts

Fantastic experience: Positive: Quality

Fantastic experience: Very friendly staff!

Fantastic experience: Going for years

Fantastic experience: They follow all the rules for Covid. The are very clean and organizes. I love the friendly staff. If I ever have questions they are easy to talk to, and they usually have all the answers.

Negative experience: What kind of gym closes at 5pm on a Saturday. Poor customer service, old equipment and they barley open.

Fantastic experience: Great instructors, great classes equals great experience 2 thumbs up

Fantastic experience: Such a friendly gym

Positive experience: It were I work . I can't miss it

Positive experience: Club is generally great and everyone is so friendly, other than one trainer who creates a hostile environment: doesn’t let others workout in between sets and just sits around not even using the machine she claims she’s using.

Fantastic experience: Such an amazing club! Had a few problems but the manager and amazing staff were able to help me. I will never go back to any other gym. Love this place :)

Fantastic experience: Free weights everywhere

Fantastic experience: I have been going to the this gym for about a year now and love everything about it. The staff are always very friendly when I come in to start my workout and if I ever have questions about the class schedule. I like the variety of classes and the quality of instructors as well. It is not very crowded so you are not waiting for machines. I would highly recommend this gym to anyone!

Fantastic experience: Food local fitness center

Fantastic experience: Great

Positive experience: Club is generally great and everyone is so friendly, other than one trainer who creates a hostile environment: doesn’t let others workout in between sets and just sits around not even using the machine she claims she’s using.

Positive experience: Been going to this gym for awhile now. I enjoy the setup and the staff members are all very warm and friendly. They will help answer any questiond you have! I only wish they had more space or machines, as it can get quite busy and crowded-especially in the morning, which makes it difficult to work out efficiently. I also wish they could teach dance-based cardio more frequently!! Overall great atmosphere!

Positive experience: Women only work out place. Its okay

Positive experience: Great

Positive experience: Moved back to ottawa 2 weeks ago...joined here 11 days ago...gone every day....only complaint is of ALL the t.v.'s there, not one was tuned to a canadian station...wrote this review weeks ago....no response from manager...,yesterday I asked to have at least one channel tuned to either ctv news or cbc news...answer:" sorry, I don't know how"...rating just went down to 3

Negative experience: Used to like the place a lot, but recently, the hours on the website we're wrong, and the customer service (staff) sucked. Completely. Very bad attitude towards us.

Negative experience: I received a phone call a couple days ago saying they had a 30 day free trial at the gym. I went today because i wanted it activated well they wanted me to pay 2 weeks upfront when i was told it was free ! i hope the staff members see this review so they can be honest about their promotions and can actually give me a 30 day free trial and not charge me 2 weeks.

Fantastic experience: I literally don't know what I would do without this gym. It's like a sisterhood. My twin 12 month olds enjoy the playcare while I get uninterrupted showers and sauna time. Once, I accidentally arrived to a class that I thought was beyond my fitness level. Complete strangers took me under there wings and helped me through routines. There are other Goodlifes. They all have their own unique vibes. This one is my haven with only women.... so I don't have to worry too much if my legs have been shaved recently. ;)

Positive experience: Love the gym. It’s women only and very comfortable to work out there. There’s never a problem with accessing equipment. Hate that the locker rooms are so small and cramped.

Fantastic experience: FOR WOMEN! Please change the title, this is for women only.

Fantastic experience: Love this gym! Lots of natural light, very clean and staff are friendly but not in your face- also, since movati opened its less crowded even at peak times.

Positive experience: It's really starting to smell bad. The windows don't open. Get some air and it'd be 5 stars. As it is I'm skipping visits because of the lack of oxygen. Kind of like a library but with more crotch/pit and dissection lab. And they post signs about avoiding fragrances.. guys.