Orangetheory Fitness

Fantastic experience: Great gym with a clean space, nice equipment, and a welcoming atmosphere. The staff are friendly, approachable and very helpful! The management will go above and beyond for their clients! This is such an easy place to stay consistent with workouts!

Fantastic experience: Great manager, needed help with something and he was on it right away. He was super nice, and the staff is very friendly :) I really enjoyed my experience there!

Negative experience: I was only 30 seconds late and they wouldn't allow me to enter the class.

Negative experience: I took a one day trial and I will not come or recommend anyone going to this gym.

Negative experience: I am not happy with results. Wasted my time and money

Negative experience: I was visited to the gym for workout and noticed the staff was being very rude with another client and it made me feel very uncomfortable.

Negative experience: Title: Misleading Promos, Mentally Draining Workouts, & Bullying Tactics I feel compelled to write this review to warn others about my deeply disappointing and unprofessional experience. I signed up for a premium membership during a weekend promo that explicitly offered a free heart rate monitor. The sales pitch was reassuring: "Try it for 15 days, and if you're not satisfied, get a full refund." The reality was shocking. I took four sessions. Unlike any other group fitness class I've ever taken (where you leave feeling energized and happy), Orange Theory left me with what I can only describe as an emotional hangover—mentally exhausted, drained, and actually starting to dread exercise. Their signature structure, for me, was the opposite of motivating. When I respectfully invoked the 15-day satisfaction guarantee to cancel, the management immediately backtracked. They refused my cancellation, insisting I must take eight more sessions—a stipulation never mentioned during sign-up. They then demanded I pay for the "free" heart rate monitor, refusing to take it back because it was "used." Worst of all, when I explained that the workouts were becoming mentally stressful for me, they showed zero empathy or professionalism. Instead of listening, they pressured and forced me to continue subjecting myself to the very stress I was complaining about. This, after having you sign waivers accepting all risk—they use that paperwork to shield themselves, then ignore your well-being. The takeaway? Their "guarantee" feels like a trap. They lure you with a promo, dismiss your genuine experience, and bully you into more sessions. They prioritize enforcing fine print over customer care. You are not just signing up for a gym; you are signing up for a fight to get out. Save your money and your mental energy.

Fantastic experience: Great Energy and very high performance Fitness place. Will post pictures soon. Highly recommended if you want to come out of your comfort zone.

Fantastic experience: Absolutely love Orangetheory Fitness! The coaches are motivating, the workouts are always dynamic, and I feel stronger after every class. The energy in the studio is amazing, and the heart-rate tracking keeps me accountable. Highly recommend to anyone looking for a fun and effective workout routine!

Fantastic experience: Love working out with my coaches! One of the best decisions switching from the gym to OTF.

Fantastic experience: Everyone’s iconic

Fantastic experience: I have been with orange theory for more than 6 months now. I joined the OTF with the aim of loosing my postpartum weight but after attending the class my motive has changed to become more fit. I love attending the classes and wants to come everyday.The coaches are incredible and staff is very welcoming.The challenges and benchmarks always keep me motivated.

Negative experience: Review: ⭐☆☆☆☆ Orangetheory’s policy is extremely rigid. Even if someone arrives just 30 seconds late, they’re not allowed to join the class — despite paying $245/month for a premium membership. It feels inhumane to turn members away at the door, especially since there’s no general gym area to work out independently. On top of that, there are hidden fees — if you forget to cancel a booked class at least 8 hours in advance, you’re charged $15 per class. It’s disappointing and unreasonable that paying members are repeatedly denied entry for being a few seconds late. Orangetheory should reconsider these policies — workouts should be flexible and supportive, especially for busy professionals trying to stay consistent.

Fantastic experience: I've been at OTF since 2022 post covid. OTF is a great place to start your workout regimen, beginner or not. Coaches are amazingly supportive and motivating. The staff are great and always happy to help. This has been a life changing! There's no other place I'd rather be.

Fantastic experience: A true power workout !!

Fantastic experience: Friendly and helpful staff. Energetic and professional coaches. The right combination that makes you keep coming back for more!

Fantastic experience: I joined OTF Milton 3 months ago after not having been active for almost 2 years postpartum and it gradually got me back to my normal self. It's a good mix of cardio and strength training, with the opportunity to focus on just one or the other in select classes. The heart monitors help keep you on track (HR, calories, time spent in different HR zones) if you need more quantitative metrics to measure your progress and goals. The coaches are also very motivating. It really helps when you hear someone cheer your name out of nowhere! Definitely recommended if you're someone who can't workout alone for sure.

Fantastic experience: Great place to workout

Fantastic experience: Best workout! I have had several different gym memberships and never stuck to any of them- until this one. I am so much stronger and healthier. Staff is great and the coaches are excellent!

Fantastic experience: I joined OTF 2020,Great workouts and awesome coaches! I love that every workout is different. They are always super challenging but easy to follow and I like that you can work at your own fitness level. This has been the only gym I’ve stuck to!

Fantastic experience: Member since January 2025. Coaches are genuinely motivating and even though the workouts push you, the colour zones help you understand when to ease up on yourself even if you are working out next to an athlete. Never gotten so consistently better physically with any other routine / program

Fantastic experience: Good workout to stay fit

Fantastic experience: Such a great location!! Great sense of community and all of the coaches are WONDERFUL! The workouts are also tough - all cardio classes and all strength training classes for those who prefer just doing one for the hour. So good!!

Fantastic experience: Love the classes + all the coaches & staff are amazing at this branch!

Fantastic experience: Great workouts, knowledgeable coaches, welcoming community of members, benchmarks and specialty workouts keep classes interesting while encouraging you to push and improve yourself.

Fantastic experience: Nothing to complain about here. The members, coaches and staff start my mornings off with a smile. Never a boring workout. Not only do the coaches motivate you they also cater the workout to your needs if mobility issues. Never a boring workout. I’d recommend coming in for a trial class.

Fantastic experience: I’ve bin an OTM member over 2 year I love the class , coaches , very motivated are the coaches, staff and great and plesent people , it’s helped me a lot to take care of myself , be very motivated on my Daley activities at and at home , it’s great place to work out.

Fantastic experience: Great community to be apart of. Amazing work outs that get your body moving and sweating!

Fantastic experience: The motivation that comes from the instructors and makes you want to come back every day!

Fantastic experience: The staff is friendly, the coaches Scott, Nicole & Karan are great. If you're serious about getting fit this is the place to do it. Go premium, it gives you access to all locations. Milton & Oakville are my go to’s.

Fantastic experience: Orangetheory Milton is great! Always clean, friendly staff, and great coaches who guide you through the workout. It’s good for any age or fitness level, you can go at your own pace. But what really makes all the difference is the community, the supportive members who motivate you to keep showing up!

Positive experience: Amazing coaches, awesome classes, they offer lots of challenges that are logged in your app so you can see all the progress you are making. They are very encouraging and celebrate all your milestones! They have an in body machine that measures your muscle mass so you can see if you are improving. Orange Theory Milton is a great place to workout ❤️

Fantastic experience: Joining Orangetheory Milton has been one of the best decisions I’ve made for my health. Nearly two years in, and I’m still going strong—which says a lot, since I’ve never stuck with any workout routine this long before. The atmosphere is so encouraging, and the coaches bring just the right mix of energy, knowledge, and support. But what really makes it special is the community—the members are friendly, uplifting, and make showing up that much easier. Physically, I’ve seen incredible changes. I’ve dropped weight, built lean muscle, and feel the strongest and fittest I ever have. The results have been so visible—not just to me, but to others too. The built-in variety, progress tracking, and challenges keep me accountable and constantly moving forward. It’s more than just a gym—it’s become a major part of my lifestyle.

Negative experience: Very unorganized, the manager and staff didn’t n know the rules of the program and company, and kept switching things up. Unpleasant experience!

Fantastic experience: I'm obsessed! I wasn't sure I'd like it due to my beginner fitness level but I'm obsessed! I started off with once a week but really it's not enough I do 3-4 classes a week now and see a big difference. The coaches are great, coach Scott's class is my absolute favourite especially on Monday night ❤️, it's a great way to kick off the week! Coach Karan and coach Omer also bring that energy I also love how nice and helpful the other members are, my only complaint is there isn't a lot of classes available in the afternoon which would be good, but there's plenty of other classes to try and schedule in too!

Negative experience: This place will harrass you non stop if you give them your phone number. Despite blocking them and explaining im not interested, i still recieve numerous calls, voicemails, texts and emails from different numbers. Take the hint.

Fantastic experience: Best gym best trainers I luv my one hour class :) really enjoying highly recommend best place to workout

Fantastic experience: Amazing coaches Holly, Omer, Nicole, Maura, Scot, and Lauren. Front staff is super nice especially John, Samantha and Harleen. Always welcome with smile and accommodating. I am very thankful to the amazing staff and coaches.

Fantastic experience: Great workout, Great trainers

Fantastic experience: Good gym

Fantastic experience: Great staff and coaches that help you reach your fitness goals.

Fantastic experience: Love the studio and the staff

Fantastic experience: Great place and great trainers.

Fantastic experience: Good training,excellent coach and management team

Fantastic experience: Amazing classes, amazing coaches!! Love coming here. Great energy!!!

Fantastic experience: Great place for workouts with motivating coaches and a clean studio

Fantastic experience: I have always been used to going to a regular gym and working out myself, but after trying otf I see a huge difference in my motivation to work out as well as actually achieving my fitness goals!!

Fantastic experience: Wonderful place to workout! The coaches are very dedicated and pay attention to each member to ensure minimal risk of injury and proper form. The gym is also always very clean and well maintained.

Fantastic experience: Great gym I never regret any workout. Come in and give it a try

Fantastic experience: I’ve been a member of orange theory, Milton branch for more than a year now and I’m thoroughly impressed with the overall experience. The facility is always clean and well-maintained, with a great variety of equipment that caters to all fitness levels. The trainers are highly knowledgeable and supportive, offering personalized workouts and valuable guidance. The front desk staff are friendly and professional, making every visit a pleasant one. Overall, I highly recommend orange theory to anyone looking to improve their fitness in a welcoming and well-equipped environment.

Fantastic experience: I’ve been a Member of Orange Theory since January and can honestly say it’s one of the best health decisions of my life! I love the fact that there are people of all shapes, sizes, genders and ages. The staff and owners are awesome! And the coach lead classes leaves no room for cooler chat during your workouts, like at traditional gyms. If you haven’t tried it, take a complimentary class. You have nothing to lose and so much to gain!!!

Fantastic experience: I’ve found that Orangetheory really helps me get moving. The coaches are encouraging, and the group setting makes it easier to stay on track, even on days when I don’t feel like working out.

Fantastic experience: I have been a member here for several years and I love the energy of the team at OTF Milton! So positive and supportive. Everyone is welcoming!

Fantastic experience: The staff is friendly, the coaches are great. If you're serious about getting fit this is the place to do it.

Fantastic experience: OTF Milton is such a great gym. I go in ready to put in the work for an hour and find myself pushing boundaries everyday. The coaches are very helpful and I have made some gym buds along the way. Plus the 5:15am crew is amazing. Everyone cheering as you hit those splat points!

Fantastic experience: Good workout place.

Fantastic experience: I love Orangetheory Milton, the classes are ever changing and challenging. The coaches care, motivate and correct your form if needed. Milton studio is always clean and the whole team are always happy even at 5:15 am I always look forward to the benchmark and signature workouts!

Fantastic experience: I’ve been a member of Orangetheory for almost a year now, and I can happily say it’s one of the best decisions I’ve ever made for my health. The variety and intensity of the workouts keep me engaged, and I’ve seen amazing results both physically and mentally. Orangetheory offers a mix of cardio, strength training, and rowing, which provides a comprehensive full-body workout every time. Each class is structured around the “orange zone” concept—aiming to keep your heart rate in a target range to maximize calorie burn during and after the workout. The interval training on the treadmill is always challenging, whether it’s endurance, power, or speed-focused. I initially did not enjoy the rowing portion of the workouts but I’ve grown to love them now! Rowing is fantastic for both cardio and strength. The floor exercises incorporate weights and bodyweight movements, targeting different muscle groups, and the variety keeps things fresh and exciting. The combination of cardio and strength training in every session ensures a full-body workout, and I love how the classes are designed to challenge you, no matter your fitness level. Accommodations can also be made for anyone who has any physical limitations or injuries. The community here is another huge plus. Everyone is friendly and encouraging, the staff, coaches and members all create a supportive environment that makes coming to class something I look forward to. The studio is clean, well-maintained, and equipped with everything you need for a great workout. As with anything in life, consistency is key to see progress. So if you’re willing to commit to showing up to the classes and putting in the effort, you’ll see for yourself that the Orangetheory fitness routine delivers on its promises.

Fantastic experience: Finally writing the review woohoo, I wanted to do this for a very long time. Orange Theory is the best workout program that really worked for me. I haven't seen any weight loss in almost 10 years in spite of my 5 days a week walk/treadmill, yoga, bike, and calorie deficit etc. Nothing worked because I was not pushing myself enough; everything I was doing was in my comfort zone. Then came OT where our coaches PUSH us out of our comfort zone where the real magic happens. Since Nov 2021, I have consistently noticed changes in my weight. Thank you OT!!! Aug 17, 2024 3rd year joining the OTF and I LOVE IT!

Fantastic experience: Great workout and great coaches!! Would highly recommend OT Milton!

Fantastic experience: Great concept! OrangeTheory is perfect for people dealing with a busy schedule. It is efficient, intense and fun! Special mention to coaches! They are amazing!

Negative experience: Making me feel bad for canceling and telling me if I wanted to find time I would when I clearly explained my situation.

Fantastic experience: Best workout. I’ve been going for more than 2.5 years. I average 4 workouts a week and I’ve never felt better. The community is great and the classes challenge me. I highly recommend. Update: July 14/25 - still love it!

Negative experience: They just ask for your credit card info for trial session as well… so it’s a pass for me …

Fantastic experience: Orange Theory is the best gym I've ever been a member of. The workouts are challenging, but doable for anyone, at any level of their fitness journey. I love the fact that the workouts differ everyday, so it's impossible to get stagnant. My endurance has improved more than I could ever have imagined! The coaches are all amazing & push you to perform your best. Joining Orange Theory was the best decision I ever made and best investment in myself.

Negative experience: Never ever give them your phone number. They spam call twice a week “hi this is Rouchan from Orange Theory Milton, I am following up…”. I recover the same exact voicemail twice a week sometimes even more.

Negative experience: Beware of Orangetheory Milton. They are reducing classes and changing the schedule without talking to their members. I’ve been a member for over 1 year and they have cancelled 2 classes and now changing a third. I’ve recently upgraded my membership but now less classes that I can attend…so what was the point of upgrading. On top of that their lack urgency with customer service and communication can be very disappointing and frustrating.

Fantastic experience: Great place ! Coaches are great ! I’m addicted

Fantastic experience: I took classes with Hussain and Chantal. They both are really good and motivating. Its really a fun being there. I feel much active.

Fantastic experience: OTF Milton is a fantastic gym. Goes without saying that the workouts, class availability, and cleanliness are 10/10, however this location offers more. Every staff member and coach is very supportive regardless of fitness level and truly inspires a sense of belonging. I highly recommend, especially if you like having accountability and progress reports automatically built in via their app dashboard. Keeps me motivated!

Fantastic experience: Love it, motivate me and every class is different

Fantastic experience: Best of the best!

Fantastic experience: Great work out. Coach pushes you to keep going and that's what I need.

Fantastic experience: Studio is fantastic, programming great, coaches and staff to notch.

Fantastic experience: Great place to help reach your fitness goals!!!

Fantastic experience: Finally found something that “sticks”. OTF is the best program and the coaches are amazing!!

Negative experience: The woman at the front was very rude. I believe she was the manager. Awful human, very miserable and unhappy. Extremely mean, shocked to be honest.

Fantastic experience: Hosein has the playlist down. Great location. Good instructors.

Fantastic experience: Absolutely love it! The coaches are incredible and support us a lot. The staff are also very friendly and helpful. Big thumbs up!!

Fantastic experience: Absolutely Love OTF Milton Everyone one there are lovely , coaches are very professional, Helpful and Happy I highly recommend it.

Fantastic experience: Love this place! The atmosphere if so fun and I get such a good workout everytime!

Fantastic experience: Great facility, very clean. Workouts are challenging and obvious coaches enjoy their classes.

Fantastic experience: Amazing fitness environment. Never had a bad experience here, absolutely love it!

Fantastic experience: Amazing coaches and staff. I love that I am being pushed and challenged at every workout. I feel stronger and healthier. Join us for a class!

Fantastic experience: Love coming here, the staff are always so friendly and the coaches are very motivational and push you to new goals every workout.

Fantastic experience: I love working out here. Just show up, get a great workout, a nice shower and continue with my day! Highly recommend!

Fantastic experience: The staff is awesome! I love that the workout is different every day and keeps me on my toes! Super clean studio, and amazing environment!

Negative experience: I am very much disappointed with the Ornagetheory at Milton after being customer for a year. They do everything they can to get you signed up but when its time to cancel, they start explaining 30 day notice rule with no consideration to personal situation. I mentioned to them that I could not join the exercise due to family reason more than 2 weeks ahead of my payment but still they are forcing for the last payment even if that money goes to waste. Its not really how you would want to treat customers if you want them to come back. I hope management starts considering customers situation.

Fantastic experience: Always pumped workouts. Great coach's and staff is always friendly and welcoming. I enjoy coming here coz of the warm and friendly environment.

Fantastic experience: The sound system and music were amazing. The vibe is really good here aswell, and all staff are kind and helpful. The experience was wonderful and I definitely recommend. Perfect for all ages especially teens.

Fantastic experience: It has been a very rewarding experience so far. I joined over 8 months ago and every month I feel better than the one before. Incredible coaches who motivate you to give your best in every class.

Fantastic experience: Love OTF and more specifically love the Milton, Ontario location on Steeles. The management team (Brandy & Deborah) went above and beyond to help me transfer my membership over from another city and I am super thankful for that! On a more general note, I love the "orange" theory concept - the heartrate monitors keep me accountable for how hard I am pushing and I love the stats post-workout which shows me my progress and gains! Not to mention the group class setting, cleanliness, variety of classes (every class is unique) and the fact that an hour spent at OTF is worth it!

Negative experience: Employees/coaches are very friendly and great. However this place is a total money grab. The heart monitors are so expensive. I got the wrong size and tried to return it and I was told to sell it on FB Marketplace instead as they wouldn’t let me return it and get a refund even though it was never worn. Also was paying $168/month (+$5 per each class if you wanted to borrow a HR monitor). I ended up having to cancel my membership due to personal financial hardships and got charged 2x more after cancelling because I was told I cancelled 1 day too late. There was no budging. They charged me $336 + Overdraft bank fees from them pulling the additional money. Not worth the $ - especially if you don’t have time to make all of the classes you want to go to……. Very upset that I joined here.

Fantastic experience: Orangetheory is for everyone, all fitness levels are welcome. I have been a memeber since 2019, joining has been the best decision for my mental and physical health. Otf provides me a safe space to grow and challenge myself daily, I highly recommend giving a class a try.

Fantastic experience: Growing stronger over time! OT is great not just for people who are looking to loose weight but also for those looking to gain strength and work on their endurance and overall fitness level. Though it is a group class, the intensity, speed and weight selection is in your hands and the coaches push you to keep trying. I like the personal attention that the coaches give even in a group setting, correcting your form, and motivating you to do your best. Love OT!

Positive experience: I have been a member of Orange Theory at various locations since December 2016. I love the class environment and encouragement from the coaches. My resting heart rate has dropped from 75 to 62. My walking speed has increased from 3.5 to 4.4. At 65 years old I am in great shape and can easily keep up with the grandkids.

Fantastic experience: Orange theory is the first fitness studio that has ever worked for me. The manager Brandy and all the staff are are amazing. Everyone is always so supportive of all your health goals. I have lost 35 lbs of stubborn weight because of orange theory Milton. Awesome team!

Negative experience: Nothing but a sales drive

Fantastic experience: Awesome different type of workouts and amazing coaches! thanks

Fantastic experience: Amazing