GoodLife Fitness Georgetown Sinclair and Guelph

Negative experience: I just wanna say my experience at GoodLife was not great I got treated poorly by staff members they would just laugh at my profile picture whenever I came in and I just got scammed multiple times by them they charged me $190 for the enrolment fee. They’re were some good employees when I first came to good life and one time they’re was 2 guys standing too close to me when I was in the dumbbell section waiting for the bench and one of the employees stepped in asked them to back up and give me some space which was nice however the new employees that are working at the front desk don’t give a shit about any of that and are disrespectful and mean also good luck getting a job here when you apply at the front desk they don’t take it seriously.

Negative experience: I've been going to this gym for over two and a half years and I don't usually like posting this stuff but it's really getting on my nerves. Is it a Georgetown thing to just throw aside weight plates and dumbbells instead of picking and placing them respectfully? I get that inconsiderate people leave their equipment behind every now and then and it is frustrating that it's someone else's problem to move it but can't we just be the bigger person? I literally see this one member THROWING a 70 lb curlbar and 45 lb plates aside, some literally landing inches away from me in the next rack over. And what do the staff do? NOTHING. Heck, I even saw one staff member this past day literally doing the same thing. Like if you despise moving plates and dumbbells around maybe get a different job, it's disrespectful to people around them trying to concentrate on their sets. All it takes is being startled during a bench set and boom you could lose your balance and break your nose (it almost happened today, that's why I mention it). If your going to post rules at your gym, ENFORCE THEM. Quit acting like all is well and dandy when members are being made uncomfortable by this kind of conduct. I might start making the hike to Milton or Acton to avoid this ridiculous behaviour.

Fantastic experience: I love working out here very chill and clean gym and always clean. And bathrooms are very clean. Massage chairs were my favorite just for like 10 or 15 minutes then I'm done and off to a machine to do exercise. Very not busy at some times but go when it is nice and quiet

Positive experience: Good gym, could benefit from expansion and having boxing material. I rate 3 starts because the gym is NOT 24/7. And they close pretty early on from Fri-Sun; like 7/8p. Would be great to even keep open until midnight.

Positive experience: Mediocre location compared to most others.

Fantastic experience: Buzy at monday and Tuesday. Just that some people just wearing crocs ,or slippers and people don't know how to return the weight where they took it.

Positive experience: Great facility overall and friendly staff! Two things I’d love to see added is a hack squat machine and 24hours on Fridays and Saturdays atleast. It would make a perfect addition for those with busy schedules. Hope to see those changes!

Fantastic experience: Today I attended my first ever BodyPump class at the Georgetown GoodLife, and it was an amazing experience! Isabelle, the instructor, was fantastic energetic, supportive, and welcoming. She helped me get set up since I was new and even came over after the class to check in and see how I felt. The energy in the room was great, and the crowd was friendly and motivating. I’m really looking forward to attending more classes. A big thank you to Isabelle for making it such a positive first experience!

Fantastic experience: During my first visit to georgetown goodlife, Cassidy from the front made my visit pleasant, with her good attitude and service. Gym is clean and organized.

Fantastic experience: Lively ambience with crowd of all ages, very well managed by young staff!!

Positive experience: I went from Brampton to Goodlife georgetown, machine in Georgetown where not upto the mark and handles of machines were sticky(glue). It seems like its not a goodlife need alot of improvements compared to brampton. Activity room was not with enough light seems like u are religious place.

Fantastic experience: Ahram is a wonderful personal trainer and a good dude aswell I’m glad I got to learn from him not only is he a great trainer he’s a great Person aswell.

Negative experience: Asked for the Playoff game to be put on. Three staff members standing behind the counter and I was told that they don’t have access because they can’t find the remote. They offered for me to look around and “if” I find it, channel can be changed. Not the best customer service.

Positive experience: Average fitness place

Negative experience: I like the staff BUT why is that I’ve had my membership for over 2 years and 1 of the best cardio machines only has 3 machines and 1 is always broken and has never been fixed or better replaced. It’s actually really embarrassing. Then only 1/3 is actually functioning the best and thus the most used.

Positive experience: Wanted to go early today because when we go in even 2 hours after open there are absolutely no treadmills available. Waited in the parking lot for an hour and still not open. No sign on the door, nothing, just a whole lot of people waiting in the parking lot wondering what’s going on. This club used to be great.

Negative experience: Overcrowded

Fantastic experience: I love this location! The staff are super friendly, keep the club spotless and the service is great. It is the perfect size to build your workout community, yet be able to complete your workout with a variety of machines and equipment. Kudos!

Negative experience: I worked out here from 2015-2023. Ever since then, it’s almost like it’s done a 360 of stuff….Backwards. I had a few problems with this gym before then, but they always got solved & the staff never made me feel dumb for anything. The staff back then were amazing, the staff now are rude. I went in to cancel my account as of recent. Again… I noticed I was still getting charged even after asking to cancel it back in 2023, as I workout at another gym where I’m employed & I got told from an older gentleman (maybe 60’s) to come another day because no one is around. I came back a week later when I had time, no one was at the front for a solid 20 minutes…. Then it seemed like I was a problem asking for my membership to be canceled, fully this time. They were talking like they were begging me to just freeze & not cancel like they’re money hungry. I stated “I’m working at another gym, I have a free membership. No thank you.” I then got ignored until they told me “done, you’re canceled goodbye.” This isn’t very professional if you ask me. In person too. It’s also always a bloody mess now everywhere when before it was so clean & well maintained. It’s now messy everywhere & the showers have mold. I miss the GoodLife a few years back. I hope things improve soon!

Negative experience: Broken machines, dirty bathroom stalls with stains on the toilet seat that look like they've been there a while without being cleaned and just generally off-putting experience. Would rather travel a bit further and not go back to this Goodlife.

Fantastic experience: Chantal was/is always super helpful and breeze to work with. She’s my go-to person and is extremely accommodating. 10/10 customer service, never fails! Always a pleasure :)

Negative experience: Getting expensive! nice place to work out though!

Fantastic experience: Hi i am doing my workout at goodlife. You open only four days for 24hour, but we really want you to open for 24 hour for friday too. So we can complete our weekly workout hour.

Negative experience: -Does not actually run 24hrs -Shower water is freezing -Not enough space to workout and is constantly overcrowded -Missing equipment that other gyms have -Does not have swimming pool that is supposed to be given to us -Needs another fitness studio without any classes

Negative experience: -Does not actually run 24hrs -Shower water is freezing -Not enough space to workout and is constantly overcrowded -Missing equipment that other gyms have -Does not have swimming pool that is supposed to be given to us -Needs another fitness studio without any classes

Negative experience: Why do you say 24 hours and not open 24 hrs on weekends don’t you understand we’re all busy and need to come late now I have to drive so far tk hit my workout

Fantastic experience: This gym is kept tidy and clean and has great staff. Ask Chantelle about the personal training, memberships, or any other questions you have and I’m sure she’ll help you like she helped me!

Fantastic experience: i Request management to install decline press machine , tricep dips machine and shrugs machine ……

Negative experience: Update: March 2025 The manager called me in January and made a promised that the appropriate sign was ordered regarding my concerns for privacy in the mens shower and sauna. It is now March and there is still no sign. This is very disappointing. Not to mention, the old and sometimes moldy showers have not been addressed by this location. At this point, municipal health and safety should intervene. For this reason, I have downgraded this rating. Staff here are amazing and helpful, always appreciated their service. However, men's change room could improve and showers are old. Also, there needs to be proper etiquette in the dry sauna, ie. Indian men are fully clothed with shoes and playing loud music in the sauna. This makes other clients very uncomfortable.

Fantastic experience: The place is designed and laid out well. The staff are professional too. Id like to give honourable mentions to Garry sahil and Arsh duke franz ferdinand. Although they may be as deeply fried as a woodchuck on some occurrences… they always find out the answer to how much wood could a woodchuck chuck if a woodchuck could chuck wood because they themselves are also woodchucks. Perhaps deep fried woodchucks to be precise. They are great workers! These guys are the OTW fr.

Fantastic experience: Well kept facility with amazing staff!

Fantastic experience: This week, I decided to try an RPM cycling class at this location, and I was genuinely impressed! Not only was the instructor fantastic and the studio spotless, but they even brought freshly cleaned, still-warm towels directly to each cyclist.

Negative experience: Always busy and not clean. People just stand around the machines and talk. Too small of a gym for the amount of traffic it has

Negative experience: Always busy and not clean. People just stand around the machines and talk. Too small of a gym for the amount of traffic it has

Positive experience: Busy gym with lots of different equipment. Shower area needs improvement.

Negative experience: The staff have no control. The rules are hardly enforceable at best. There are cliques at various times. You won’t find space between 5 and 7 most weekdays. It’s not 24/7, it’s 24/4, then 3 x 7 - 9. It gets the stars it gets for the fact it has equipment. Really frustrating to see a building with the traffic flow like this yet 0 effort to contain, manage or regulate. It’s an adult daycare that’s understaffed. I don’t even blame the teenagers in charge of this place, how do you expect them to keep order when the people there managing are twice there age at times…. I feel sorry for the people who have to struggle through this environment randomly through the week like myself trying to attain some actual kind of body goals. The rest of you using this like a Starbucks, a personal gym or place to chill, sincerely, you need to just buckle down, get your work in and get out or just don’t come at all. The amount do times I need to clear a crowd to WALK through this place is insane. You would think I was at a bar.

Fantastic experience: Nice staff and clean gym love this place

Negative experience: I tried coming here twice and left quickly after both times. Too much money for services you get and they continue to increase the memberships and provide less services?? The equipment that’s broken takes MONTHS to get repaired if lucky, they didn’t even have AC when I went. Georgetown GoodLife is also a small gym, so when they let outsiders use it to avoid their busy gyms from their cities, they’re making our gym busy and dirty. You can be waiting up to an hour to use a piece of equipment. fully naked men sit in the SAUNA and people use the change room floors as a public bathroom and staff does nothing about it. Would not renew my membership here. The owner is clearly very cheap. You shouldn’t be charging more when you know the quality and services are shrinking.

Fantastic experience: Nice place with a good crowd..

Fantastic experience: An amazing GoodLife Fitness gym - has all you need to get a good pump in

Negative experience: This Good Life Centre should be shut down for good. The worst Good life center. Smallest GoodLife Gym. They have no other extra facilities apart from a Sauna and the sauna has stopped working since 2 weeks. They are not even bothered to fix the broken sauna, instead they have put a signboard saying sauna has broken due to member misuse. How can they even put the blame on the members, do they have the evidence ? It could be that it was broken due to no maintenance. They are just false advertising saying it is 24 hours and they are not open 24 hours from Friday to Sunday. They are exploiting the members silence to their convenience. This is the biggest scam advertisement I have seen. On Saturdays they close at 8:30 and they shut down the lights at 8:15 P.M. One day I tripped in the washroom since it was so dark. There is a big sign board saying 24 hours and they are not 24 hours. I don't have understand how they can fool people and no members are bothered to raise their voice. Good Life Georgetown is a big rip off. Other Good Life centers are 5 times bigger than this with many other facilites. A kind request to the management. Please give the service for which the members pay for. Shut this down and open a bigger one similar to other centres with more facilities and 24 hours or atleast provide the facilities as advertised instead of blaming the members. Customers should be treated respectfully and not like a dirt to put the blame on.

Positive experience: Its a good location with nice and clean washrooms and good customer service. Cons: Its not too big in size as compared to other locations i visit but still have most of equipments. So all good if you travel a lot and want to squeeze in a quick workout with a nice bath and spa after.

Fantastic experience: The staff is always friendly and courteous. The main areas and change rooms are always clean. The paper towels and cleaning solutions are quickly replenished. The equipment is well maintained and if anything becomes broken it's fixed. Basically everything but putting in your own work has been taken care of. No complaints! Love and live the GoodLife in GTown.

Fantastic experience: I have been going to this gym for a while and have always enjoyed it. The gym itself is well designed and has an abundance of machines and free weights. The best part is that all the staff members are quite supportive and friendly.

Fantastic experience: Best gym in this area.

Positive experience: Had a good workout..equipments are in decent shape and well organized. Change room was clean but only down side, hot water wasn’t working and most stalls didn’t have water

Fantastic experience: best gym

Positive experience: Not that spacious. Bikes need to be upgraded.

Fantastic experience: Great instructors for group fitness exercises. Associates and friendly and helpful. Highly recommended!!

Negative experience: Dirty... Came here to get away from feeling like being in a state of Punjab to hopefully have more of a mixed crowd rather than just a certain type of people but was disappointed how dirty the gym was. Showers were horrendous, shower heads were broken, water was not hot, and the changing area was dirty. Treadmills were so dated and old. One of the 2 massage chairs was out of service.

Positive experience: Great Gym and Staff. Cleaner than most gyms. Only complaint and it's probably common. A few Ego individuals that ruin it for everyone else.

Negative experience: One of the busiest gym around . Less spacious not matching standards of goodlife gym at all

Fantastic experience: Excellent location. Always clean & spacious enough to get in an incredible workout. What separates this location is the staff. Their front desk employees are professional, welcoming & authentic. A special shoutout to front desk employee Tristan who every time I attend the gym he greets my self and others with an authentic welcome & smile. Due to employees like this is what inclines me to recommend this location and the overall brand of GoodLife. Thank you!

Fantastic experience: Great atmosphere

Fantastic experience: Everyone is friendly. The place is clean and has most machines. Even a new rack and cable machine was added recently. Great gym.

Fantastic experience: Shoutout Laith dude gave me a clementine granola bar and banana when I was hungry 10/10 service

Fantastic experience: The people are awesome and it’s a relatively clean goodlife! Shoutout to the front desk people and especially Michael for helping whenever I couldn’t find something or needed help!

Fantastic experience: Came in to visit the Georgetown GoodLife to inquire about membership last week. Noticed an employee outside while it was snowing in the cold weather salting the front entrance, especially the handicapped area. Name tag read Michael, gave him a thumbs up. These are the kinds of people that care not just about the inside of the gym, but also for the safety of everyone. I just want to make sure this person is recognized for their hard work and for going the extra mile. God bless this person

Fantastic experience: I been an active member of good life fitness for 9 years…and I never been approached. By anybody of the staff to help. Until I met MICHAEL…he is always there helping me that I don’t get hurt when I am working out… always ready to go extra mile to teach me proper way of executing the lifting or any other work out .,.and also how to get faster results….I am so grateful that this place have staff like my friend Michael … he is always pleasant, and does his job with pride and professionalism

Positive experience: The gym itself is well designed and has an abundance of machines/free weights, although it is a smaller facility and recently it has become so crowded that it is nearly impossible to complete a workout. I think for safety reasons on their own the gym needs a maximum capacity that allows members to workout without being shoulder to shoulder with other members. Each member pays a significant amount of money to be in the gym, and it is disappointing we cannot get our moneys worth. This is definitely an issue that is only going to get worse with the population of Georgetown rapidly growing and I hope Goodlife is able to implement changes soon rather than later.

Fantastic experience: For about 10 years I've been going to this gym. Staff is always really great, place is clean. I like the sauna and just overall good vibes. The studios are well maintained and the personal trainers never feel overbearing or rude. The machines are recently updated which is really nice too. Tommy is a great manager too and consistently say hi to new people and regulars. All in all a great gym.

Fantastic experience: By far one of my favourite GoodLifes to go to. Every single employee is super respectful and helpful. One of there employees I assume who works on the weekends such a kind and respectful young man always greets me with a nice smile and Respect. Always making sure the gym is clean and presentable. Great work kid ! And great work to everyone else Keep it up ! .

Fantastic experience: Started going here couple months ago recently the assistant manger has done a lot for the gym in improving equipment also has great costumer service.

Fantastic experience: I would like to share my experience here with Ryan. He is a clear representation of extraordinary customer service. He is kind, he pays attention to your concerns and he is right there to help you whenever you need. Goodlife is lucky to have such a great Manager in their location. Thank you Ryan for your help! You are amazing.

Fantastic experience: I have been going to this gym for a while now and have always enjoyed the gym as a whole. However the gym has made recent changes to make it even better! With the new machines in the gym it really helps out on peak hours. With already great staff, awesome management and now new machines this gym is the go to place.

Negative experience: Why can’t you Open 24-7? The timings at this location are horrible. The other locations are open 24-7. And how about you work on maintenance, some of your machines have rust!

Fantastic experience: Fantastic location. Clean & has all the equipment you need, they always have a myriad amount of towels ready for you at all times of the day. I wanted to give a special notice to their front desk employee Micheal with the tattoos. I recently forgot my air pod head phones, when I spoke with him he was very professional & reassuring that they are being held in a safe place. When I went to pick them up they were ready & he was enthusiastic & authenticly positive throughout our interaction. In extension thank you to the lady who works during the day who was also helping me out & called me back to notify they've found them, they looked twice. Employees like this make a business and creates a welcoming experience for members. I also observe the gym during wait times in between sets and I noticed Micheal is constantly working, cleaning & going back and forth assisting front desk and welcoming members. I respect the work ethic & energy he brings to this location.

Negative experience: Gym staff are nice, save for a few characters that seem to just be there to look busy. Gym is much too small for the amount of people. Also, there's whole lot of wannabe power lifter kids at the gym that take 7 minute rests to hit one rep and then go talk to their friends for another 10 min all they while they're just hogging the equipment and telling people they got 8 more sets of this bull; some of us just want to work out and leave.

Fantastic experience: Good hours, not too busy, decently clean.

Negative experience: Girl working at reception Holly made me cancel the membership. Worst costumer dealing I ever seen. Rude, not professional, anti sales.

Positive experience: Much smaller then any other GoodLife locations I’ve been to but still plenty of equipment and space. Friendly staff

Positive experience: It’s really small, but can get really busy where you can’t use the machine you want.

Fantastic experience: Has everything. I wish they'd repair the lat machine sooner and added another set of 12.5 dumbbell to the rack.

Fantastic experience: very good gym but if you don’t like it being crowded avoid going during peak hours

Fantastic experience: My 5 star review goes to the manager Ryan. I injured myself at the gym (100% my fault) and Ryan’s customer service, care and empathy was incredible. He truly went above and beyond to ensure I was ok and taken care of. Thank you Ryan!

Positive experience: Especially Love the Yoga classes led by Ranjna! Everyone feels welcome in her class, regardless of your ability, age or body shape..! Ranjna will give You tips on how to modify your personal yoga experience that feels just right.. Once You start to feel your flexibilty and strength improving...you'll never want to miss a week... Many Thanks Ranjna Ramona B.

Fantastic experience: GoodLife Fitness Georgetown Sinclair and Guelph is a very welcoming, clean, and organized Gym. It is evident that this location is managed with effectiveness as all the staff are friendly and have a strong sense of passion for fitness, coupled with desire to make a difference in people’s lives! I have had the privilege of working out at this facility throughout most of my youth and into my early and mid 20s, and have never had a negative experience. I strongly recommend going to Goodlife Fitness Georgetown Sinclair and Guelph if you have not yet had the opportunity to do so!!

Negative experience: I'm coming from Movati in Mississauga because I moved to the area. I can't believe they are charging MORE then what I paid at Movati.. Staff are friendly and gym is clean, but the prices they charge are absolutey horrendous. Close to 40/biweekly for a small gym and kids running around everywhere- this is after bargening the payment down. I cant believe Goodlife as a corporation has the audacity to charge what they charge and provide such trash equiptment and enviorment. This location is the exact same as Fit4Less and charging 6 times more. I know there are some good Goodlife locations out there, those should be the locations you pay more at- When you have a small gym with old equiptment, prices should vary depending on the level of equiptment at the gym. DO BETTER GOOD LIFE

Positive experience: Friendly staff, lots of equipment for whatever you're into. I especially like the rowing machine. There's a blood pressure machine along with sauna, tanning bed and booth and they also offer chiropractic treatment. I like the massage chairs and the latest inclusion of free wifi is much appreciated! August 2023 update Ever since covid, the facility has gone downhill in cleanliness and equipment upkeeping. The cleaning staff is no more and now it's the responsibility of the staff. They do their best but cleanliness has really deteriorated. It's disappointing when so many machines are out of service and this may be due to the fact that the teens abuse the equipment as I have witnessed it several times yet the staff says/does nothing.

Negative experience: This Gym used to be a fantastic location but now that it’s not longer 24hrs and the members far out number the amount of equipment it’s become something along the lines of a sweat shop where working out takes 3-4 hours because you have to wait for equipment . I pay for a 24hr gym so why does it close on Friday Saturday and Sunday ? The only days I’d consider going late they’re closed. Such a disappointment

Negative experience: Disappointed in the Georgetown gym. Often very busy with members hogging one or two machines. You know the type … throw a towel over the seat and walk away for 20 minutes, sit and do nothing while reading your phone for 15, place your water bottle nearby to “claim” your machine before disappearing. Offer some sort of PSA on gym etiquette and courtesy.

Positive experience: Nice gym, good people. It's not 24 hours anymore and when you go it's like working out in a sweatshop. But as for customer service and the fact they have a no commitment plan at a reasonable price, I'd give 4 stars.

Negative experience: dirty, dirty and even more dirty. Pretty sure Health department would have a hey day with the sweat stains and grime. Ants in the fitness class area, 6 treadmills with red tape around them. What happened to this place. The teen program is a disaster, breaking equipment, playing on them like its a toy.

Fantastic experience: EDIT: BEAWARE of Thieves I have been coming here for a while now, I have heard members complaining about stuff. But never I have heard that someone got their shoes stolen. Today, I lost my fairly new pair of shoes. Some low life steals it. So I would highly recommend to keep your expensive stuff even shoes in the locker. A gem of fitness excellence! Lovely staff, top-notch facilities, and exceptional service. Clean and well-maintained with state-of-the-art equipment. Diverse fitness classes, skilled instructors and a welcoming community. Reasonable membership fees. Highly recommended!

Fantastic experience: Sarah helped me with trying a class and signing up, she is super friendly and helpful with any questions I have. All other staff were very friendly as well. I tried The body combat class, it is fun and great workout, Christine is great instructor. Class space is very spacious, many parking available. Only thing is I wish they will have more classes available, like zumba and more class time slots in the afternoon/evenings

Negative experience: Reply to owner… I curious … . Firstly, Your fitness machines have feet that they will walk up to my child sitting in my lap. Secondly, if you are so sincere about safety then create proper seating for such parents instead of asking them to sit at the gym’s entrance door. Thirdly, what about my right to watch my minor training on your gym floor? You have no right to ask parent to leave the training minor in your gym and sit outside with their small child. Your policy is pathetic and Ned’s change. I will never come to GoodLife fitness again . Instructor for my minor son is gr8 and I was happy until they asked me to get out of the gym just because I have another child with me. Attention!!!!parents , if you bring your minor kid to this gym for training, then don’t plan to bring your second young child inside the gym . Even if your child is with you the whole gym time. They won’t allow you inside the gym because it’s safety isssue ? Question: if parent sits with child and watch their kid exercise on gym floor with another little kids in parent lap !!! What’s wrong with that??? It is not safety issue because responsible parent is sitting with their little kid the whole time and watching other on the floor. Yes, Child left alone wandering , that is safety issue but that was not the case with my scenario. I bring my minor son here and along comes my daughter who is 7. The whole time she stays in the chair with me and doesn’t even walk around the floor but the gym manager came to me and outcasted us both from the gym. I had to leave my minor son on the gym floor where I couldn’t keep an eye on him and I had to sit outside with my little daughter just because they don’t allow little kids in. I felt insulted, disappointed, and of course my son on gym floor nervous since his parent was missing. Everyone going in and out of gym looking at us weirdly, so insulting. I hate this place and management. Spoke to manager and he didn’t do anything about it.

Fantastic experience: Coming from Mcglaughlin Goodlife these location has a way better atmosphere and more respectful gym members. Yes it's not the biggest but overall has what everyone that goes to a gym needs. The staff is very polite and always greets there guests with smile. Even though it's smaller and has fewer machines coming from the Mcglaughlin location that is massive just overall these location is much more relaxed and doesn't feel as chaotic even on there busy times.

Positive experience: Update 10/18/23 Changing from one star to 3 because the manager tried to explain everything in detail and address the issues. The payment issue also got resolved as Logan provided a workaround. ————— I’m visiting Canada for 40 days and before coming here I called this GYM specifically and asked if they accept a nonresident and they guaranteed that the signup process will be easy. I enrolled myself and my nephew on July 29th, 2023 for biweekly membership, I was charged almost $180 US which is $242 Canadian for the first two weeks for two people!! Considering the membership is $40 per person biweekly and one membership signup fee of $50. This process was done by Holly. Holly checked with her manager and on the first day, she informed me that this amount will be refunded to my account and they will charge me for the whole month from August 10 to September 10. Today, August 14th, I had to have a long conversation with a girl at the desk who wasn’t even listening to what I was explaining and she was absolutely ZERO help. I tried asking the girl at the desk when I can meet with Holly to figure things out and she responded with an attitude that she can’t give me her schedule for security reasons!!! This is very interesting, so if you get into an issue here you can’t meet with the person in charge to figure out the problem that she created. I’m not satisfied with this gym at all, from equipment to billing and the service and support of the staff. I wish I could give it a Zero star. I was provided with an 800 number to call and figure out why I was charged and possibly get my money. I do not recommend this place.

Negative experience: The only good thing about this gym is the variety of equipment and the 17.5lbs free weights. If that's the only thing you require and you enjoy uncalibrated, outdated machines this is your spot. In addition to that selling point you have treadmills that don't incline, step climbers that seem to be constantly out of service, grip handles on machines saturated with glue as if it was a home job getting your hands black and sticky, a rotating straight bar in desperate need of WD-40, toilet height in the women's lockers made strictly for women 6'1 and above so you can dangle your feet while you tinkle and the pure body oder and lack of proper ventilation when busy is horrid. I don't think they have EVER done a deep clean of this gym since it's existence. This GoodLife is absolutely the filthiest gym I've ever been to, it truly is disgusting. They also have a serious theft problem and I'm sure with the little cameras that they do have they probably have the pixel quality of Minecraft. Also if you enjoy appearing warped from the torso up just move to the second mirror beginning from the left side of the free weights and don't even think about deadlifting 6-8 plates, you'll further bend the already bended cheap quality bars.The photos posted below from another poor review are just the tip of the iceberg... To be honest, this gym doesn't do poorly for money so it blows my mind they can't even hire private cleaning staff like Anytime Fitness does (currently closed) and I'm devastated that they have shut down even though they didn't have a verity of equipment the place was spotless and the only reason I signed up for this GoodLife was to come, use a few machines, and get out. The new hip thrust machine just isn't going to cut it....The three young blonde ladies that are always working are fantastic, as well as Caleb and Jake PT. New tall guy manager seems chill, could smile more. I feel like this place has an insane turnover rate for staff which is probably a management/owner issue and I can see why and the rate of pay is probably garbage too. I bet the owners never show face in this gym or interact with their staff which is a HUGE red flag. Your better off driving to a different big box gym. This concludes my review.

Negative experience: Gym is clean and the equipment is in good shape. Gets really busy Advertises being open 24 hours yet has open and closed times listed on the same sign. Also closes on holidays

Negative experience: 3rd Review: GoodLife Fitness fails to open on time – ON GOING ISSUE and the general manager keeps ignoring it. On the 1st of December, 2024 GL Fitness opened a few hours later than it is supposed to: instead of 7:00am, it was opened after 8.30am. A few ways to solve the issue permanently: - Don’t close the gym, make it 24/7; - Have 2 people open it. Failing to follow the operation hours (an ongoing/very often outcome) has been addressed to general manager (Lorhen A.) multiple times, however Lorhen keeps ignoring it – fails to respond or make adjustments to resolve it. Seems that Lorhen lost her interests or motivation in continuing managing this GL location – we do require a general manager who is able to follow the core GL pillars and assure the operational hours are followed. Ryan (gen. manager assistant) would be a good candidate, if he accepted the responsibility. ___________________________ 2nd Review: To all members - be cautious using the spay provided by GoodLife Fitness to wipe the equipment, as it might cause the allergic reaction or burn the skin. As most of the members I use spray to clean the equipment prior and after the usage. On the 07th of March, 2023 accidentally some of the spray got onto my skin, which right after caused an allergic reaction or burn (not really sure) please see attached photos. I am not sure who is responsible to insure that the spray is safe to use? Could you imagine what would have happened if it did get into someone's eyes? Feedback to the management - we know the new manager has just started, however we have seen very little to no improvement: the club still requires A LOT of attention keeping it clean, the equipment should be monitored more often to ensure it is safe to use. ___________________________ 1st Review: This is where the most of my days start – GoodLife. I could not be more grateful of having a gym in a such a small community, where most of the people stay connected and involved, therefore sometimes it’s a challenge to raise the voice and get someone who truly cares attention. Even with the limited space this gym has the most dedicated Instructors, Personal Trainers and Front Desk Staff: BIG thank you all – your above and beyond extra miles are well noticed – you are the best. This is one of only few reasons why its 2 stars review – the staff keeps the feedback well above the water… Few of my concerns: - gym’s cleanliness. I have been coming to Georgetown’s, Sinclair and Guelph location for over 5 years and member of GoodLife for over 10 years, and its never been as dirty as for the last 6 month. It almost looks like cleanliness and the feedbacks keep being ignored. The workout machines are as clean as they can be, since most of the members clean them before and after the usage, however general area, mats, change rooms, bathrooms are too much to handle, attached photos for reference. Is this what comes with gym’s membership – a new responsibility of maintaining cleanliness? - someone to manage and care about this location. It almost seems that the management rather cares about the excuses then handling the issues. Not sure if that’s GoodLife’s policy or something that is tolerable – we can’t have both: either excuses or results. All it takes is to walk around the small area and look what’s not right: maybe some repairs are required, the spray bottles are empty or out of paper towels - it’s not that hard. Really don’t have to wait until someone points out well known problem. It is also important to seek for feedback, I am sure that would help to improve the relationship. Questions and Actions. We really need someone who truly cares about this location and I am sure to be not the only one who thinks so – it’s a small community, we stay close… In general despite few concerns, which I am positive can be resolved (Questions and Actions), this location helps to bring people together and highly contributes to well-being. Cheers,

Positive experience: Nice place need a reno.

Fantastic experience: Real nice staff, great enviorment to work out in!

Negative experience: Not enough equipment, never been open 24-7 but paying for it for yrs now and says they are open on holiday Monday but drive there and it’s closed , time to look for new gym , used to be better a few yrs ago

Positive experience: It is a small gym, staff members are polite, courteous, and helpful. I went in there for a quick workout , it wad a positive experience nonetheless.

Fantastic experience: Lovely staff and great members❤️Very clean and very spacious, I used to weigh 150 lbs of fat but now I’m 150 lbs of pure muscle ALL THANKS TO THIS GYM. Buy PT it’ll change your life!

Fantastic experience: Great small gym with a 24hr sign but the gym isn't 24hrs....time to take down that sign! Great staff, clean facility...overall good space to get a workout in. Too bad it isn't bigger. Need more varied machines. A shrug machine and room for sled work would be nice.

Fantastic experience: One of the most cleanest goodlife gyms. Respectful culture and employees are nice

Fantastic experience: Love the gym. Great people, great trainers, not overly busy.

Fantastic experience: Ive been a Goodlife member for almost 15 yrs. Ive been coming to the Georgetown location for the last 5. I can honestly say the Georgetown location is by far the best Goodlife around. All the staff are extremely professional. Brittney the manager is great. If you are looking to join a great Gym this is definitely the one.